Assistant Catering Manager - Ermelo (HC) - Talentpool

About Us

We are in search of an Assistant Catering Manager to join our Healthcare space. In this role you would be required to assist the manager in the day-to-day management tasks of providing a catering service to the required standards.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Assist with the planning, preparation, and delivery of high-quality meals, refreshments, and catering functions. Support the daily operation of the catering unit, ensuring efficient and effective service delivery. Oversee meal service periods and promptly resolve operational issues. Assist with menu planning, development, and costing in line with client requirements and budget targets. Manage supplier orders and coordinate the timely procurement of products and services. Complete administrative duties, including stock reports, payroll inputs, and operational documentation. Receive, inspect, issue, and control stock while maintaining accurate records and stock rotation practices. Conduct regular inspections to ensure compliance with company policies, food safety regulations, and hygiene standards. Provide coaching, mentoring, and on-the-job training to staff, supporting employee development and succession planning. Ensure compliance with HACCP, NOSA, and all relevant food safety and health regulations. Support employee wellbeing, address staff concerns, and assist with disciplinary processes when required. Safeguard company assets, stock, storerooms, cash handling areas, and other controlled spaces. Coordinate and participate in stocktakes, investigate variances, and implement corrective actions. Attend and contribute to meetings, training sessions, and professional development initiatives. Assume responsibility for the catering operation in the absence of the Catering Manager. Participate in industry events, exhibitions, and training opportunities to stay informed of hospitality trends and best practices. Promote a culture of customer service excellence, quality, safety, and continuous improvement.### Skills and Competencies

Strong interpersonal skills with the ability to build and maintain positive working relationships at all levels. Excellent organisational and time management skills with the ability to prioritise effectively in a fast-paced environment. High attention to detail and commitment to quality standards. Strong leadership and supervisory skills with the ability to motivate, mentor, and develop team members. Flexible and willing to work shifts, weekends, public holidays, and irregular hours as required. Excellent verbal and written communication skills. Professional appearance and customer-focused approach. Proficient in Microsoft Office and other relevant computer systems. Strong planning, coordination, delegation, and problem-solving abilities. Effective negotiation skills when dealing with suppliers and stakeholders. Ability to perform under pressure while maintaining high standards of service delivery. Sound financial and commercial acumen, including stock control, cost management, and budget management. Strong knowledge of food safety, hygiene, health and safety, and statutory compliance requirements. Customer-focused mindset with the ability to anticipate and respond to client needs. Ability to take initiative, make informed decisions, and assume responsibility in the absence of the Catering Manager.### Qualifications

Qualifications:

• +2 years’ experience in the catering and / or restaurant industry on a supervisory level.
• Must have completed at least a Matric
• Previous experience in an Healthcare environment would be highly advantageous.