Catering Manager

About Us

We are seeking an experienced, passionate, and results-driven Catering Manager to oversee the daily catering operations within a hospital environment. The successful candidate will be responsible for ensuring the delivery of safe, nutritious, and high-quality meals to patients, staff, and visitors while maintaining the highest standards of food safety, hygiene, service excellence, and operational efficiency.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER to find out more about who we are in a nutshell.

Duties & Responsibilities

Operational Management

• Oversee the day-to-day running of the catering operation, ensuring efficient and high-quality service delivery.
• Manage food production, menu planning, stock control, and ordering.
• Ensure all equipment, facilities, and processes meet operational and hygiene standards.
• Team Leadership Lead, motivate, and develop catering staff to deliver exceptional service.
• Manage rotas, training, performance reviews, and recruitment as required.
• Promote a positive and collaborative working environment.

Customer Service

• Build strong relationships with clients, customers, and stakeholders.
• Resolve customer queries and feedback promptly and professionally.
• Ensure service levels consistently meet or exceed expectations.

Financial Responsibility

• Monitor budgets, costs, and financial performance.
• Implement cost-effective practices while maintaining quality.
• Support in pricing, forecasting, and financial reporting.

Compliance & Safety

• Ensure adherence to health & safety, food hygiene, and allergen regulations.
• Maintain accurate records and complete audits as required.
• Implement robust processes for food safety and risk management.

Skills and Competencies

Strong knowledge of food safety systems, HACCP, and health and safety standards. Experience in budget management, cost control, and financial reporting. Proven leadership and people management skills. Computer literacy, including MS Office and catering management systems. Excellent communication and stakeholder management skills.### Qualifications

• Grade 12 / Matric.
• Relevant tertiary qualification in Hospitality Management, Food Service Management, Catering Management, or a related field.
• Minimum 3-5 years' management experience within a healthcare, hospital, catering, hospitality, or food service environment.