Discovery call centre
Blue Mercury Financial Services
Durban, KwaZulu-Natal
Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Job description
Call Centre with a starting basic with and commission .
Campaigns you could fall under
- Discovery Insure
- Discovery life
- Capital legacy Benefactor
Please visit https://mercurygroup.co.za for more info
We also offer sales campaigns with higher basics and lucrative commission's if you have more than two years sales experience as well as if you have zero experience and want to get into the industry .
Core Responsibilities:
- **Making Outbound Calls:**Agents make calls to potential customers (cold calling) or existing customers for various reasons, including sales, customer service, or market research.
- **Generating Leads:**Identifying and qualifying potential customers through outbound calls is a key function.
- **Sales and Upselling/Cross-selling:**Agents may be tasked with selling products or services, as well as offering upgrades or related products.
- **Proactive Customer Support:**Outbound calls can be used to provide proactive customer support, addressing issues or offering solutions before customers even realize they exist.
- **Gathering Feedback:**Agents may call customers to collect feedback on products, services, or the overall customer experience.
- **Follow-up Calls:**Outbound calls can be used to follow up on previous interactions, such as after a purchase or a service appointment.
Job Type: Permanent
Pay: R5 000,00 - R35 000,00 per month
Work Location: In person
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Durban?
Many call centre roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Today