Guest House Receptionist

Selibeng.com

Richards Bay, KwaZulu-Natal

Salary not listedFull-time · Posted 3 days ago

Receptionist and front-desk roles are a popular office entry point for well-presented matriculants with good communication skills.

This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).

Job description

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Local Jobs

Guest House Receptionist

Selibeng.com

July 18, 2026

242

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Guest House Receptionist

Recruitment Agency: Express Employment Professionals

Location: Lesotho

Recruitment& Staffing

Job Summary The Receptionist is the first point of contact for guests and is responsible for creating a welcoming atmosphere while ensuring smooth front desk operations. The Receptionist also supports event reservations for the hall and functions, processes payments, maintains guest records, and professionally handles guest inquiries and complaints.

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Hospitality Industry

Detailed Responsibilities

Front Desk Operations

Manage guest check-in and check-out procedures.
Allocate rooms and provide guests with information on available amenities, including Wi-Fi, pool, sauna, shuttle services, and parking facilities.
Ensure smooth day-to-day front office operations.

HomeSaunas

Guest Services

Provide concierge support, including shuttle bookings, parking arrangements, and local recommendations.
Assist guests with photoshoot scheduling and related inquiries.
Deliver professional and courteous customer service at all times.

Event Support

Handle reservations for hall functions, poolside events, and sauna sessions.
Coordinate with event staff to ensure the smooth execution of events and guest requirements.

Administrative Tasks

Process payments for accommodation, food and beverage services, and facility usage.
Maintain accurate guest records.
Manage correspondence and other front office administrative duties.

HospitalityIndustry

Complaint Handling

Address Guest Concerns Regarding Facilities And Services, Including

Wi-Fi issues.
Shuttle delays.
Sauna availability.
Escalate unresolved issues to the appropriate personnel when necessary.

Requirements

Excellent customer service and communication skills.
Strong organisational and multitasking abilities.
Proficiency in reservation systems and Microsoft Office applications.
Professional appearance and conduct.
Ability to coordinate across multiple facilities and departments.
Diploma or Certificate in Hospitality Management, Front Office Management, or a related field.
Previous experience in reception or front desk roles is preferred.
Minimum of 3 years’ experience in the hotel or guesthouse industry.
Fluency in English and Sesotho; knowledge of additional languages will be an added advantage.

How to Apply

Send Your CV To Email: info.lesotho@expresspros.co.za

Reference: FOC-GL

Office Address

Express Employment Professionals

GF 5, Fahida Centre

Opposite Central Park / Near Lehlakeng

Moshoeshoe Road

Maseru, Lesotho

Tel: +266 2232 4832

Mobile: +266 6373 2250

Application Deadline

24 July 2026 at 17:00 Comments

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Good to know

What does this receptionist job pay?

This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).

Do I need experience for receptionist jobs in Richards Bay?

Many receptionist roles in Richards Bay are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Linkedin" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Linkedin · Posted 3 days ago