Browse live retail jobs in Brits, North West. Salaries, top employers and how to apply. Updated regularly.

**Who are we?**

Sanlam Developing Markets \[SDM] (a wholly\-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry\-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.


**What will you do?**
---------------------

* As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
* Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
* Leading a service delivery culture and eco\-system within and outside of the branch to enable an optimal client experience.
* Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
* Ensure retail branch sales delivery and establish and drive a service culture.
* Ensure compliance, quality, and risk management.
* Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
* Monthly planning and reporting of sales and service activities in the Branch.
* Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.
**Education and Experience:**
-----------------------------

* Matric (Grade 12\).
* RE1 and RE5\.
* 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
* Class of Business accreditation (annual).
* Compliant with continuous professional development (CPD) current and past cycles.
* A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
* Service Management experience is essential.
* Insurance sales experience.
* Credit and lending experience.
**Knowledge, Skills and Competencies:**
---------------------------------------

* Sales tactics and approaches.
* Stakeholder engagement and management.
* Customer service and engagement.
* Relevant Regulatory frameworks, policies, and standards.
* Sanlam insurance products (ideal).
* People management practices and principles.
* Business Acumen.
* Computer literate.
* Data and analytics (including data visualisation).
* Project management.
* Critical thinking and problem\-solving skills.
* Strong communicator (verbally and in writing).
* Able to lead and motivate a team.
* Driven to exceed targets.
* Organising skills.
* Adaptable and able to learn quickly.
* Resilient and open to change.
**Personal Attributes**
-----------------------

Interpersonal savvy \- Contributing through others
Decision quality \- Contributing through others
Directs work \- Contributing through others
Optimises work processes \- Contributing through others
**Core Competencies**
---------------------

Cultivates innovation \- Contributing through others
Customer focus \- Contributing through others
Drives results \- Contributing through others
Collaborates \- Contributing through others
Being resilient \- Contributing through others
**Why join us?**
----------------

* Competitive salary and performance\-based incentives.
* Comprehensive benefits package.
* Opportunities for career advancement within a growing organization.
* A supportive and collaborative work environment.
* Ongoing training and development programs.
**Build a successful career with us**
-------------------------------------

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.


**Turnaround time**
-------------------

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.


**Our commitment to transformation**
------------------------------------

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Retail Branch Manager- Pietermaritzburg

**Job Title**
 UK Customer Service Advisor
   

  

**Job Description**
 Join Concentrix Today!
   

  

 Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of
 **R8000**
 You’ll be working on\-site from our vibrant Cape Town office where creativity meets cutting\-edge technology. All the while, you’ll become part of a community of like\-minded individuals who become friends for life.
   

  

**This Customer Support Advisor role at Concentrix is a great match if you:**
* 6 months’ International Call Centre Experience (Essential) AND/OR 12 months’ high\-end retail experience with international brands (Advantageous) OR Experience in CS correspondence work (Advantageous)
* Passed Grade 12 / Matric (Essential)
* B2 English Language


**What is in it for you?
   

  

 In this role, we offer benefits that help you support your unique lifestyle:** 
  

  

* Base Salary of R8000
* Choice between Medical Aid OR Medical Insurance.
+ Medical aid – Covers only employee
+ Medical insurance – Covers employee and 2 dependents

* Retirement Fund
+ 2\.5% employer contribution, 2\.5% employee contributions

* Subsidized transport
+ Subsidized transport is provided between the hours of 7 pm and 6 am \- Employee will contribute a maximum of R350

* Nightshift Shift Allowance
+ 10 \- 15% adder for all hours worked between 6 pm – 6 am

* Fantastic Employee Assistance Programme (EAP)
* Group life cover
* Access to financial well\-being sessions, will writing sessions and stress management sessions
* Team building and upskill training opportunities
* Interactive and inclusive company culture


**What You Will Do In This Role**
* Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and address users’ needs pre\- and post\-sales.
* Ensure focus as the main priority, always offering customers purchasing options over the phone and/or any new available sales channels.
* Support customers with suitable substitutions for out\-of\-stock items and/or special occasion products.
* Identify potential sales opportunities from customers who contact post\-sales assistance.
* Be able to detect customer “needs and wants” to provide detailed guidance on available products and support them on the purchasing and payment process.
* Provide guidance, advice, and an exquisite customer service, transmitting a feeling of pride in the brand, and be a truly “Brand Ambassador
* Report and escalate customer issues when placing orders which affect sales performance (stock, payment issues, etc.).
* Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.
* Escalate potential service issues through corresponding flow.
* Follow all the processes and procedures of the project.
* Ensure contractual SLA is maintained.
* Provide cover for other Agents in their absence, either within the same team or across teams.
* Liaise with Team Leaders on specific projects where requested.
* Understand and comply with administrative duties including holiday, sickness, and overtime forms in a timely and accurate manner.
* Attend regular Team Meetings.
* Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality, and customer satisfaction


 Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game\-changers around the globe call Concentrix their “employer of choice.” Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!
   

  

 With game\-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other’s success and well\-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.
   

  

**Eligibility to work**
 In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company’s EE Plan.
   

  

**Disclaimer**
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
   

  

 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

UK Customer Service Advisor

**Job Purpose**
To ensure that all store shelves, displays, and promotional areas are fully stocked, neatly arranged, and visually appealing in accordance with Pick n Pay’s merchandising and hygiene standards. The Floor Merchandiser contributes to increased sales and customer satisfaction by maintaining accurate pricing, product availability, and a clean, well\-organized store floor.

**Key Performance Areas (KPAs)*** Merchandising and Display Management
* Stock Rotation and Replenishment
* Pricing and Promotional Accuracy
* Customer Service and Assistance
* Store Appearance, Cleanliness, and Safety
* Teamwork, Communication, and Compliance

**Key Responsibilities****Merchandising and Display Management*** Merchandise products according to store planograms and promotional layouts.
* Ensure shelves, bins, and displays are neatly arranged and fully stocked at all times.
* Maintain high standards of visual presentation across all departments.
* Assist in setting up promotional and seasonal displays in coordination with management.
* Ensure correct facings and uniform alignment of products on shelves.
* Follow Pick n Pay’s merchandising standards for height, spacing, and signage.

**Stock Rotation and Replenishment*** Monitor product expiry dates and apply the FIFO (First\-In\-First\-Out) principle.
* Remove expired, damaged, or unsellable products immediately.
* Refill shelves and promotional bins throughout the day to maintain availability.
* Report low stock levels or shortages to the Supervisor or Receiving team.
* Assist in unpacking and transferring stock from storerooms to the sales floor.
* Support accurate stock counts and participate in departmental stock\-takes.

**Pricing and Promotional Accuracy*** Ensure all products are correctly priced and shelf labels are up to date.
* Replace outdated or missing price tickets promptly.
* Verify promotional prices and signage before trading begins.
* Assist with implementing markdowns, clearance items, and new pricing updates.
* Report pricing or barcode discrepancies to the Floor Supervisor.

**Customer Service and Assistance*** Provide friendly, professional assistance to customers on the sales floor.
* Guide customers to locate products or suggest alternatives when items are out of stock.
* Maintain a helpful and approachable attitude at all times.
* Escalate unresolved customer queries to the relevant Supervisor or Manager.
* Promote new or seasonal products when interacting with customers.

**Store Appearance, Cleanliness, and Safety*** Maintain cleanliness in aisles, shelves, and promotional areas.
* Remove empty cartons, pallets, or waste immediately after restocking.
* Ensure trolleys, ladders, and equipment are used safely and stored correctly.
* Report spillages, hazards, or maintenance issues to the Supervisor.
* Follow all housekeeping, hygiene, and store presentation guidelines.
* Ensure aisles remain clear and accessible to customers and staff.

**Teamwork, Communication, and Compliance*** Work collaboratively with colleagues, supervisors, and other departments.
* Attend daily team briefings and follow instructions from the Floor Manager.
* Report stock issues, customer complaints, or operational challenges promptly.
* Adhere to all company policies, procedures, and safety regulations.
* Support training and cross\-departmental tasks when required.
* Uphold Pick n Pay’s values and brand image at all times.

**Performance Indicators*** Shelf availability and stock presentation standards
* Accuracy of pricing and promotional displays
* Compliance with merchandising planograms
* Reduction in stock losses and expired products
* Customer satisfaction and positive feedback
* Cleanliness, orderliness, and safety of store areas
* Adherence to Pick n Pay operational and compliance standards

**Health, Safety \& Compliance*** Comply with the **Occupational Health and Safety Act, 85 of 1993**
* Follow all health, safety, and hygiene protocols on the store floor
* Report hazards, injuries, or unsafe conditions immediately
* Use equipment and ladders safely and responsibly
* Participate in safety briefings and training sessions
* Ensure compliance with PPE requirements when necessary
* Promote a safe, clean, and hazard\-free work environment

  

**Requirements**  

  

**Minimum Requirements*** **Education:** Grade 12 / Matric (NQF Level 4\) or equivalent level of literacy and numeracy required to perform the role
* **Experience:** Previous experience in a retail or merchandising environment required to perform the core functions of the role
* **Physical Requirements:** Ability to safely lift, move, and handle stock in line with operational requirements
* **Work Conditions:** Ability to perform physical tasks, including prolonged standing and manual handling of stock
* **Availability:** Willingness and availability to work shifts, including weekends and public holidays, in line with retail trading requirements
* Basic understanding of stock control, product rotation, and merchandising practices
* Understanding of Pick n Pay merchandising standards

**Skills and Competencies*** Ability to communicate effectively in a work environment
* Attention to detail in maintaining visual merchandising and presentation standards
* Ability to work accurately and efficiently in a fast\-paced retail environment
* Basic numeracy skills relevant to stock handling and product identification
* Ability to work collaboratively across departments
* Time management and ability to prioritise and manage multiple tasks
* Basic understanding of merchandising principles (training provided where required)
* Customer\-focused approach in supporting store operations
* Ability to follow instructions and adhere to operational processes

**Behavioural Attributes (Work\-Related)*** Shows a positive and professional attitude in the workplace
* Reliable and on time for work
* Maintains a neat and appropriate personal appearance
* Works well with team members and supports other departments
* Honest and responsible when handling stock and company resources
* Takes care in maintaining operational and merchandising standards
* Works in line with company values (Integrity, Accountability, Care)

**Employment Equity Statement***We are committed to fair employment practices and the principles of Employment Equity. Preference may be given to suitably qualified candidates in line with the company’s Employment Equity Plan.*

Floor Merchandiser (H14/FM/3)

Kingsley Heath brings African Luxury clothing, footwear and accessories to Africa and the world. We are looking for driven and motivated people to share in this vision. We want you to join us if: You are driven to change your life and to learn the skills to achieve that You want to be well paid for the sales you bring in You love people and love retail You can strike up an interesting conversation Requirements: We hire for attitude and train for skill. If you possess the following attitudes, we…

Seasonal Retail Stylist

Duties and Responsibilities: Exceed customer expectations by practicing customer selling techniques. Adhere to stock loss controls in store. Ensure individual targets are met consistently. Ability to maximise and drive sales by identifying opportunities to increase turnover. Maintain housekeeping, uphold our visual merchandising standards in order to optimise sales. Create an inspiring environment. Behavioural Requirements: Honesty in dealing with cash and finances. Building & maintaining relat…

Permanent Part-Time Sales Assistant - Poetry - Paarl

Mamba Magnate Marketing is looking for a motivated and customer\-focused Sales Assistant to support


daily sales activities and help deliver a positive customer experience. This is an excellent opportunity for someone starting their career in Sales who enjoys working with people, learning new skills, and contributing to business growth.

  

The Sales Assistant will play an important role in supporting the sales team, assisting customers, maintaining product knowledge, and helping ensure smooth day\-to\-day sales operations.

### **Responsibilities**

* Welcome and assist customers in a professional and friendly manner
* Identify customer needs and recommend suitable products or services
* Support the sales team in achieving daily, weekly, and monthly sales targets
* Build positive relationships with customers to encourage repeat business
* Handle customer questions and provide accurate product or service information
* Assist with processing sales transactions and maintaining sales records
* Help prepare sales presentations, promotional materials, and product displays
* Follow up on customer enquiries and leads where required
* Monitor stock levels and report shortages or product issues to the relevant team members
* Keep the sales area clean, organised, and presentable
* Stay informed about current promotions, product updates, and company offerings
* Work closely with team members to support sales campaigns and business objectives

### **Requirements**

* Matric / Grade 12 or equivalent
* Strong interest in sales, customer service, and business development
* Good communication and interpersonal skills
* Confident, professional, and approachable manner
* Willingness to learn and develop sales skills
* Basic numeracy and administrative ability
* Able to work well independently and as part of a team
* Good time management and organisational skills
* Presentable and customer\-oriented
* Willing to travel and relocate
* Residing in or near Secunda, or able to commute reliably

### **What Success Looks Like**

* Customers receive helpful, responsive, and professional service
* Sales targets are supported through consistent daily effort
* Customer enquiries are handled accurately and efficiently
* Sales records and stock information are maintained correctly
* The sales environment remains organised, welcoming, and aligned with company standards

### **Growth Opportunity**


This role offers a strong foundation for a career in sales and marketing. The successful candidate will gain hands\-on experience in customer engagement, product knowledge, and sales support, with opportunities to grow into more senior sales roles over time.

### **Team Environment**


At Mamba Magnate Marketing, teamwork, professionalism, and continuous learning are valued. The Sales Assistant will join a supportive environment where initiative, communication, and a positive attitude are appreciated.

Sales Assistant

iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 44 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. The iStore Technical Support Technicians are a combination of technically strong individuals with great people skills. Your role would be to provide technical support to the iStore customers, t…

Technical Support Consultant (Retail) - iStore City Bowl, Cape Town

iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in th…

Assistant Manager, Retail - iStore City Bowl, Cape Town

iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in e…

Admin & Stock Assistant, Retail - iStore City Bowl, Cape Town

iStore is the home of everything Apple, and Africas largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple. As an iStore Admin Manager you would be responsible for Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience. Your responsibilities are t…

Admin Manager Retail - iStore City Bowl, Cape Town

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience. Job Objectives: To efficiently execute all operational activities at the point of sale in a timely and efficient manner. To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards. To ensure the safe handling of cash at all times. To…

Shop Assistant / Cashier - Clicks Umhlanga Netcare

This is a hands-on field role. You will lead sales teams across the region, work directly with Store Managers and Department Managers in Massmart, Checkers and Pick n Pay, drive in-store execution, and oversee the KZN warehouse so stock and dispatch stay aligned with sales activity. We are looking for someone already working these chains, with a stable career history and a proven record of hitting sales targets. This is not a desk job. Regular store visits and regional travel are part of the ro…

Regional Manager - Retail Accounts Market Related

Introduction This is a hands-on field role. You will lead sales teams across the region, work directly with Store Managers and Department Managers in Massmart, Checkers and Pick n Pay, drive in-store execution, and oversee the KZN warehouse so stock and dispatch stay aligned with sales activity. We are looking for someone already working these chains, with a stable career history and a proven record of hitting sales targets. This is not a desk job. Regular store visits and regional travel are p…

Regional Manager - Retail Accounts

**Introduction to the VKB Group**  

The VKB Group is an agricultural company, providing support to farmers and producing straight\-from\-the farm\-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.


Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.  

This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.

 **Job Description:**


Join VKB Fuels as a Fuels Site Administrator, responsible for the daily admin of our fuel forecourt, Convenience Store, and Quick Service Restaurant. This role suits someone detail\-oriented with solid admin and retail experience.


VKB Fuels is seeking an experienced and highly capable **Fuels Site Administrator** to take ownership of the full administrative, financial, and operational support functions of our fuel forecourt, Convenience Store, and Quick Service Restaurant.


This is a **hands\-on role** suited to a confident professional with strong retail, fuel, and financial administration experience who can operate independently, support site leadership, and ensure best\-in\-class compliance, reporting, and controls across the site.  

  

**About this role:**

  

* Serve as the **second\-in\-command on site**, assuming full operational and administrative responsibility in the absence of the Site Manager
* Act as the **primary point of contact** for staff, suppliers, and service providers when the Site Manager is not available
* Handle and resolve **customer queries, escalations, and complaints** professionally, ensuring service standards are upheld and issues are closed out effectively
* Make informed, time\-sensitive decisions to ensure **continuity of operations** and minimal disruption to site activities
* Support the Site Manager with **day\-to\-day operational leadership**, problem\-solving, and workflow coordination
* Monitor staff performance on shift, address minor disciplinary or operational issues, and escalate matters where necessary
* Ensure compliance with company policies, safety standards, and operational procedures during all shifts under their control

 **Minimum Requirements:**

* Grade 12
* Code A Driver’s License
* 2–3 years’ relevant admin experience
* Computer literate (MS Office essential)
* Bookkeeping qualification will be an advantage

 **Duties \& Responsibilities:**


Cash\-up, Fuel Reconciliations \& Banking

* Perform daily cash\-ups, fuel readings, and banking
* Submit day\-end documents and reports to head office
* Assist with CIT collections and address discrepancies


Stock Management

* Order, receive and issue stock for C\-Store and bakery
* Reconcile stock vs sales and manage returns
* Conduct regular stock checks and ensure accurate pricing


Staff Administration \& Planning

* Create and manage rosters for cashiers and pump attendants
* Oversee onboarding, uniforms, and training schedules
* Maintain all health and safety staff documentation


General Site Administration

* Process invoices, payments, and customer accounts
* Handle admin\-related audit items and system reporting
* Act as backup for Site Manager and secondary key holder

 **Skills \& Competencies:**

* Strong administrative and organisational skills
* Attention to detail and numerical accuracy
* Reliable, honest, and able to work independently
* Comfortable in a retail/fuel environment
* Experience with NAV, Power BI, or similar systems is a plus

 **Other Information:**

* The company can expire jobs at any time at their own discretion.
* VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
* VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity \& Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
* **Things to take note of when applying through our Career Portal.**
* Use Google Chrome when accessing the portal
* Clear copy of your CV in either PDF or Word
* The CV should not have handwriting on the document
* **NB!** Only Submit your CV on the **Upload CV section** of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
* **When uploading profile picture**, make sure the minimum size uploaded is **300 x 300px**

Site Administrator - VKB Fuels, Prieska

VER 200301 27JOB PROFILE

A. JOB INFORMATION SUMMARYJOB PROFILE FOR (Job Title): BRANCH MANAGERGRADE:COMPANY NAME:

LEWIS STORES/BEST ELECTRIC  
REPORT TO:

REGIONAL/DIVISIONAL MANAGERSWORK LOCATION :B. KEY OR CORE ACTIVITIES OF JOB (KPA'S \- Key Performance Areas)PriorityHighMediumLow1\. ACHIEVING SALES TARGETS2\. ACHIEVING COLLECTION TARGETS3\. CONTROL OF DEBTORS BOOK \& CREATING SOUND CREDIT4\. CONTROL STOCK WITHIN BUDGETS \& KEEP IN BALANCE5\. PREVENT STOCK LOSSES6\. CONTROL EXPENSES WITHIN COMPANY NORMS7\. ATTEND TO CUSTOMER COMPLAINTS \& PROVIDE CUSTOMER SERVICE8\. HANDLING GENERAL ADMINISTRATION \& CASH CONTROL 9\. STAFF CONTROL10\. SHOP DISPLAY \& GENERAL HOUSEKEEPING11\. SECURITY \& SAFETY12\. TRAINING OF STAFF13\. VEHICLE CONTROL14\. COMMUNICATION15\. GENERAL VER 200301 28C. LIST OF DUTIES / TASKS TO COMPLETE EACH CORE ACTIVITY

First Core Activity : ACHIEVING SALES TARAGETS

* Creates and maintains a positive attitude amongst all staff in order to strive for maximum results.
* Establishes realistic targets and provides sales staff with leads and methods of creating sales (Re\-serve)
* Monitors achievements daily and takes positive action on pending and future pending as well as deals authorized not yet invoiced.
* Implements sales drives as per directives and ensures advertised stock is on display.
* Monitors sales advisors results daily and gives training and coaching.
* Arranges promotions to push up sales.

Second Core Activity: ACHIEVING COLLECTION TARGETS

* Works Missed First Instalments vigorously \- ensure interviews with all customers takes place.
* Interviews all customer with new deals
* Takes full instalments from customers (no reduced instalments).
* Arranges a payment plan with customers in arrears.
* Arranges increased instalments and confirms with company documentation.
* Works older accounts first and issues specific names to clerks from the interim lists.
* Undertakes personal calls daily and controls and monitors the performance of the collection team.

VER 200301 29Third Core Activity: CONTROL OF DEBTORS BOOK \& CREATING SOUND CREDIT

* Authorises sound credit by completion of necessary checks and interview with customer.
* Monitors clerks daily by controlling their performance with Daily and Monthly productivity registers.
* Assists with problematic accounts.
* Monitors the reduction of bad and doubtful debts from daily Bad and Doubtful Summary Reports.
* Ensures that bad and doubtful debts reduce monthly from opening to closing figures.

Fourth Core Activity: CONTROL STOCK WITHIN BUDGETS \& BALANCING THE VARIOUS SECTIONS

* Uses the trading account and stock valuation report to keep the stock sections in balance.
* Ensures back\-up stocks of promotional lines are available to cope with demand
* Values obsolete stock correctly and displays slow sellers prominently in the permanent "Reduced to Clear" department.
* Regularly effects forward ordering on special furniture lines using the previous year's sales and stock statistics as a guide.

Fifth Core Activity: PREVENT STOCK LOSSES

* Ensures regular sectional stock checks take place and variances are reported to the Regional Controller and actioned.

VER 200301 30

* Ensures receiving and dispatching of stock is checked by the stock clerk.
* Ensures Stock clerk accompanies the delivery crew to store rooms.
* Checks on packing and stacking of stock.
* Checks on proper loading of stock onto delivery vehicles.
* Prepares for mid year and financial year end stocktaking according to company standards.

Sixth Core Activity: CONTROL OF EXPENSES WITHIN COMPANY NORMS

* Keeps expense control register in manager's file up\-to\-date and shows monthly variances.
* Takes remedial action on all "out\-of\-line" expenses.
* Makes staff responsible for specific expenses aware of expense budgets.

Seventh Core Activity: CUSTOMER COMPLAINTS AND SERVICE

* Monitors courtesy calls by sales staff after delivery to establish customer satisfaction.
* Monitors complaints are registered and lodged immediately to prevent delays.
* Monitors complaints are followed up with the Supplier and customers kept informed.
* Ensures long outstanding unresolved complaints are finalised. Gets assistance from Regional Controllers or Merchandisers.
* Encourages customers to report good service to the toll free number at Head Office. (Refer "THINK CUSTOMER' policy cards on display).

VER 200301 31Eighth Core Activity: GENERAL ADMINISTRATION \& CASH CONTROLS

* Controls ordering and utilisation of branch stationery especially manual receipt books.
* Authorises refunds to customers in terms of company policy and procedure.
* Reconciles the credit clerk's 'cash up' audit trails at regular intervals.
* Checks and signs bank movement registers daily.
* Checks delivery notes are signed for P.O.D. and filed with credit information files.
* Ensures credit agreements are signed and submitted to Head Office timeously.

Ninth Core Activity: STAFF CONTROL

* Recruits staff and conducts the initial interview to establish the best possible candidate.
* Puts new staff through the induction process in terms of company policy and procedure.
* Reviews staff performance regularly and does performance evaluations.
* Records all staff training in the register provided in the 'Manager's File'.
* Operates within the budgeted staff complements.
* Dispatches all staff information to head office timeously, e.g. staff deductions.
* Handles and finalises all disciplinary and grievance matters timeously in terms of company policy and procedure.
* Ensures that daily attendance registers are completed correctly and signed off in terms of company policy and procedures.
* Ensures staff dress code is adhered to.

VER 200301 32Tenth Core Activity: SHOP DISPLAY \& GENERAL HOUSEKEEPING

* Ensures a high standard of housekeeping is maintained in showroom, storerooms, kitchen, toilet, desk areas and strongrooms.
* Performs daily checks to ensure company standards are being met.
* Makes use of the display and image manual for guidance.
* Ensures care and maintenance of the premises.
* Files and ensures the safekeeping of all instructional letters and important documents are kept in a proper record room as per company instructions and procedures..

Eleventh Core Activity: SECURITY \& SAFETY IN TERMS OF COMPANY POLICY AND PROCEDURES

* Ensures and maintains proper security with regard to cash control and banking procedures.
* Ensures the functioning of alarm systems / locks / keys / shutter doors.
* Ensures a set of duplicate keys of the shop is lodged with the bank.
* Ensures security of strongrooms and storerooms (burglar bars etc.)
* Ensures emergency cards are fixed to shop front doors.

Twelfth Core Activity: TRAINING OF STAFF

* Effectively trains all staff to meet job standards as prescribed by the job description.
* Ensures training is an on\-going process. Ensures all staff have good knowledge of company policies, procedures, and, where appropriate, our sales, stock or credit systems. Also gives product knowledge and other training as required.
* Gives feedback on training given to new employees via the assessment process to the Divisional Personnel Manager.

VER 200301 33Thirteenth Core Activity: VEHICLE CONTROL

* Ensures company vehicles are safely parked overnight.
* Ensures multi\-locks and tracking systems are in place and functional.
* Ensures cleaning, servicing and maintaining of vehicles is regularly done.
* Ensures route planning, delivery register and fuel control registers are in place.
* Ensures valid drivers licences and vehicle licences are in use.
* Ensures safekeeping of the Auto card to prevent fraud.
* Ensures vehicles identified with company decals.

Fourteenth Core Activity: COMMUNICATION

* Promotes and maintains effective two\-way communication daily with all staff by assuring the flow of information.
* Holds meetings daily with individual sales staff and credit clerks.
* Holds Tuesday (weekly) meetings with the entire

Store Manager

We are looking for a **reliable and experienced Front\-End Store Controller** to oversee the daily operations of the store’s front\-end and ensure a smooth checkout experience for customers.

KEY RESPONSIBILITIES

* Supervise and support **cashiers and front\-end staff**
* Ensure **efficient and accurate till operations**
* Monitor cash handling, cash\-ups and daily transactions
* Assist with **returns, refunds and customer queries**
* Ensure excellent **customer service** at the front end
* Monitor staff attendance, performance and daily duties
* Ensure tills are properly staffed and operational
* ⚠ Identify and report discrepancies or issues
* Assist with maintaining an organised, clean and efficient front\-end area
* Support the store in achieving **sales and customer\-service targets**
* Follow company **cash\-handling and operational procedures**

REQUIREMENTS

* Previous **retail front\-end / cashier supervisory experience**
* Experience managing or supervising a team
* Good numerical and administrative skills
* Strong customer\-service and communication skills
* Honest, reliable and trustworthy
* Able to work under pressure in a busy retail environment
* **Relevant retail experience is essential**

**SERIOUS APPLICANTS ONLY — WE ARE LOOKING FOR CANDIDATES WITH RELEVANT EXPERIENCE.**

Work Location: In person

front end controller

Cake Zone requires a capable Branch Supervisor to manage all aspects our new Cake Zone Middleburg branch in the Middleburg CBD

Applying Candidates:

* Must have at least 3 years experience in supervising, coordinating and managing a retail, take\-away or restaurant establishment
* Strong administration capabilities, attention to detail and high level of responsibility
* Excellent MS Office and PC skills, especially Microsoft Excel
* Familiarity with the Bakery / Confectionery business is a plus
* Good communicator both verbally and written
* Must have valid ID and clear criminal record, driver’s license is a plus
* Matric is a requirement as well as some post Matric qualification on administration and PC Office skills
* Punctual, honest and diligent candidates will be considered only

Duties and Responsibilities:

* Coordinate and manage event cake customer orders with our production.
* Verify, reconcile and check orders to ensure zero discrepancies in accuracy and timing
* Manage 2\-3 customer service and cashier staff and make sure a high level of customer service is offered to all customers
* Full responsibility to receive and enter into our retail system all products received and returned
* Responsibility and accountability to ensure cashiers record transactions accurately and no stock theft takes place in the branch
* Ensure confectionery stock is merchandised well, stock is rotated well and accurate stock takes are performed on a daily basis
* Cash\-up tills and manage change orders

Job Types: Full\-time, Permanent

Ability to commute/relocate:

* Middelburg, Mpumalanga: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

* Supervisor in Retail or Restaurant: 2 years (Preferred)

Work Location: In person

Branch Supervisor

Cake Zone requires a capable Cashier / Customer Service Consultant in our new Cake Zone Middleburg branch at the Middleburg CBD

On a Daily Basis, the candidate will

\- Serve confectionery products to customers

\- Process sales transactions

\- Take event cake orders from customers

\- Prepare and pack confectionery products

\- Handle customer issues

Requirements

\- 2 Years previous Customer Service or Cashier experience

\- Matric Qualification

\- Excellent communication and customer service skills

\- Self Motivated and Hand Working

\- Honest and Trustworthy

\- Adaptable and willing to help where the customer needs to be served

\- Accuracy in dealing with money

\- Ability to resolve customer complaints.

The candidate needs to be South African and live close to the store

Salary will be based on the skills and experience of the candidate

Job Type: Full\-time

Work Location: In person

Cashier and Customer Service Assistant

I like this position because I know POS system, you can trust me about your money

I can manage my time when I'm working , I like to help customers and I'm good with communication

Work Location: In person

Cashier/Customer Service Representative

We are seeking for highly motivated and results\-driven Sales Associate to join our team. As a Sales Associate, you will play a vital role in driving sales growth, providing exceptional customer service, and supporting our sales and marketing efforts.

Key Responsibilities

Sales and Customer Service

\- Generate new business leads and follow up on existing leads to drive sales growth

\- Build and maintain strong relationships with customers to ensure customer satisfaction and loyalty

\- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently

\- Meet and exceed monthly sales targets

Marketing and Product Knowledge

\- Stay up\-to\-date with industry trends, competitor activity, and market developments

\- Develop and maintain in\-depth knowledge of our products and services

\- Collaborate with the marketing team to develop and implement marketing campaigns

Requirements

Essential Skills and Qualifications

\-Grade 12/ Equivalent Qualification

\-Have RSA ID

\-Age \[18\-30]

\-Fast Learner

\-Good People Skills

\-Good At Teamwork

\-Must Be Goal Driven And Energetic

Pay: From R1 500,00 per week

Work Location: In person

Sales Associate

Mamba Magnate Marketing is seeking a highly motivated and experienced candidate to join our team in Secunda, South Africa. The successful candidate will be responsible for driving sales, building customer relationships, and providing exceptional customer service.

**Responsibilities:**

* Greeting customers and assisting them with their purchases
* Providing product information and answering customer queries
* Driving sales by actively engaging with customers and promoting products
* Building and maintaining customer relationships
* Operating the cash register and handling financial transactions
* Maintaining a clean and organized store environment
* Restocking shelves and ensuring that products are well\-presented
* Assisting with inventory management and stocktaking
* Collaborating with team members to achieve sales targets and provide excellent customer service
* Maintaining knowledge of current sales and promotions

**Requirements:**

* Grade 12
* Proven track record of meeting and exceeding sales targets
* Strong customer service skills
* Excellent communication and interpersonal abilities
* Ability to work in a fast\-paced environment
* Ability to stand for extended periods of time
* Willingness to work flexible hours, including weekends and holidays


If you are a results\-driven individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. Please note that this position does not offer remote working.

Retail Sales Assistant (Matriculants)

At Incanda, we believe that furniture is more than just a product. It is about helping customers create beautiful spaces where life happens. As a Senior Sales Consultant, you will play a key role in delivering world\-class customer experiences, driving sales performance, and supporting store success through expert product knowledge and relationship building. We are looking for a polished, customer\-focused sales professional who is passionate about luxury interiors, thrives in a high\-end retail environment, and consistently delivers excellence., Incanda offers an exciting opportunity to grow in a stylish and dynamic retail environment.

  

Join incanda, where luxury retail meets exceptional customer experience.

 **Key Responsibilities:**  

* Deliver exceptional customer service aligned with Incanda’s premium brand standards
* Drive individual and store sales performance through confident product recommendations
* Build strong client relationships and provide tailored interior solutions
* Manage quotations, orders, and stock\-related processes accurately
* Maintain high standards of visual merchandising and store presentation
* Support the Store Manager in achieving operational, financial, and customer objectives
 **Skills and Requirements:**  

* Strong sales ability with a luxury\-service mindset
* Excellent communication and relationship\-building skills
* High attention to detail and organisation
* Ability to work collaboratively within a high\-performance team
**Minimum Requirements:**  

* Grade 12
* Minimum 1 year service at Wheco
* Previous retail sales experience (luxury or furniture retail advantageous)
* Basic computer literacy (MS Office proficiency advantageous)
  

Inspire customers. Drive results. Grow your career at Incanda. Apply now!

Senior Sales Consultant

### **Job Advert Summary**


Join Woolworths as a Customer Assistant: Tills and be the friendly face delivering exceptional service at our store tills. Based at our Corporate Stores, you'll greet customers warmly, efficiently process transactions, and promote our loyalty program and services. This role requires attention to detail, strong communication, and personal discipline. You'll help maintain a safe, organized till environment and play a key part in minimizing shrinkage by adhering to store policies. Woolworths offers a dynamic, inclusive workplace with opportunities for growth and development. Flexible shifts and relevant experience are welcomed. If you are customer\-focused, reliable, and eager to grow your skills in a leading retail environment, apply today and build your career with Woolworths.### **Minimum Requirements**


Minimum Requirements: Candidates should have at least a Grade 12 certificate or equivalent NQF level. Previous relevant work experience in a retail or customer service environment is preferred but not mandatory. Applicants must be available and flexible to work various shifts as required by the store. Strong communication skills, both verbal and written, are essential to effectively assist and engage with customers. Attention to detail and the ability to handle transactions accurately and efficiently at tills are required. Candidates should demonstrate honesty, reliability, and self\-discipline, including adherence to dress code and punctuality policies. Basic selling skills and product knowledge are necessary to promote services and loyalty programs. Personal attributes such as the ability to remain calm under pressure, organize work effectively, and provide excellent customer service are important. Basic numeracy and literacy skills are required to manage till operations and customer interactions competently.
* Minimum educational qualification: Grade 12 or equivalent NQF level
* Availability and flexibility to work different shifts
* Relevant retail or customer service experience preferred
* Strong verbal and written communication skills
* Attention to detail and accuracy in processing transactions
* Basic selling skills and knowledge of store products and services
* Demonstrated honesty, reliability, and self\-discipline
* Ability to work effectively under pressure and manage time efficiently
* Basic numeracy and literacy for handling till operations
* Customer\-focused with a friendly and professional demeanor

### **Duties and Responsibilities**

* Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
* Accurately process all till transactions in accordance with company policies, including various payment methods.
* Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
* Maintain a clean, safe, and well\-organised till area adhering to all shopkeeping disciplines.
* Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
* Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
* Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
* Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
* Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
* Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.

Retail Jobs in Brits - Page 7

Vacancies (page 7 of 8)