Browse live retail jobs in Mahikeng, North West. Salaries, top employers and how to apply. Updated regularly.

### **Empowering Africa’s tomorrow, together…one story at a time.**


With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

**Job Summary**


Lead the sales production and enablement strategy across Integrated Channels including Voice (Contact Centre) to drive sustainable revenue growth, customer acquisition, retention, and channel performance. Accountable for integrating customer, product, segment, and channel strategies into a cohesive commercial growth agenda, while optimising sales effectiveness, digital adoption, and customer lifecycle value to deliver superior business and customer outcomes.**Job Description**

**Minimum Qualifications**

 **Essential \-** Bachelor's Degree in either:

* Commerce
* Business Management
* Marketing
* Economics
* Finance
* Banking

 **Preferred**

* Postgraduate Degree in Business, Marketing, Finance or Commerce.
* MBA, MBL or equivalent Executive Leadership qualification.
* Professional Banking Qualification advantageous.

 **Experience Requirements**

 **Minimum**

* 10\-15 years' experience in Retail Banking, Financial Services or Commercial Banking.
* Minimum 8 years in senior leadership roles.
* Proven experience leading large\-scale sales, commercialisation or revenue growth functions.
* Demonstrated success in customer acquisition, sales enablement and channel management.
* Experience managing multiple sales channels including Digital, Contact Centre and Branch environments.
* Experience developing and implementing enterprise\-wide sales strategies.
* Experience managing large teams and leading leaders.

 **Leadership Competencie****s**

 **Strategic Leadership**

* Systems thinking, Strategic foresight, Business innovation, Enterprise leadership

**Commercial Leadership**

* Growth orientation, Market awareness, Commercial judgement, Results focus

**People Leadership**

* Inspiring leadership, Talent development, Coaching and mentoring, Culture building

**Stakeholder Leadership**

* Influencing without authority, Executive communication, Collaboration and partnership management, Negotiation and relationship management

**Personal Attributes**

* Highly analytical, Customer, \-centric, Resilient under pressure, Innovative and curious, Decisive and action\-oriented, Strong business acumen, High level of integrity, commercial growth while ensuring exceptional customer outcomes and regulatory compliance.

 **Key Accountabilities**

 **1\. Commercial Strategy Formulation \& Execution**

* Develop and execute the Integrated Channels Sales Production/Customer and Enablement Strategy aligned to business and growth objectives.
* Define and implement customer acquisition, growth, retention and portfolio optimisation strategies across customer segments and channels.
* Formulate sales production models that optimise channel productivity, customer conversion and revenue generation.
* Translate strategic growth ambitions into executable channel, product and customer plans.
* Drive commercial integration across Branch, Contact Centre, Digital and emerging acquisition channels.
* Provide strategic leadership and direction for the Call Centre by developing and executing customer service, sales, operational excellence, workforce, technology and risk strategies that support the Bank's growth objectives.
* Accountable for optimising customer experience, enhancing operational efficiency, ensuring regulatory compliance, driving revenue generation through remote channels, and building organisational capability to sustainably deliver business performance across multiple service and sales functions
* Monitor market trends, competitor activity, customer behaviour shifts and industry best practices and incorporate these into commercial planning.
* Establish and maintain a sustainable sales operating model that supports growth and customer primacy.
* Develop growth forecasts and integrated channel plans in support of business objectives.

 **2\. Sales Performance \& Opportunity Management**

* Own end\-to\-end sales delivery and commercial outcomes across Integrated Channels.
* Establish value\-based lead management and opportunity management strategies.
* Drive sales conversion improvements across all channels.
* Ensure effective utilisation of sales pipelines and lead management capabilities.
* Implement performance management frameworks to optimise channel productivity.
* Partner with Product teams to define targets, sales opportunities and commercial priorities.
* Drive sales scorecard management and performance reporting.

 **3\. Channel Productivity \& Portfolio Optimisation**

* Drive channel effectiveness through data\-led performance management.
* Optimise channel economics, productivity and cost\-to\-income outcomes.
* Ensure product mix, customer mix and channel mix are aligned to strategic objectives.
* Improve customer lifecycle management to maximise customer value.
* Monitor channel performance and identify opportunities for continuous improvement.
* Evaluate and develop emerging customer acquisition channels.

 **4\. Customer Innovation \& Commercialisation**

* Lead customer\-centric innovation initiatives that improve acquisition, engagement and retention.
* Drive digital adoption through innovative sales and customer engagement solutions.
* Identify and implement commercial opportunities arising from digital transformation.
* Partner with data and analytics functions to identify data monetisation opportunities.
* Develop innovative campaigns and customer acquisition initiatives that drive sustainable growth.

 **5\. Sales Capability \& People Leadership**

* Lead, inspire and develop a high\-performing sales enablement and commercialisation team.
* Build future\-fit sales capability aligned to changing customer and market expectations.
* Drive a sales\-focused culture that balances commercial outcomes and customer primacy.
* Partner with Human Capital to develop sales effectiveness programmes, recognition initiatives and incentive structures.
* Ensure succession planning and leadership capability development.
* Foster strong employee engagement and colleague experience.

 **6\. Stakeholder Management \& Collaboration**

* Develop strong partnerships across Product, Segments, Channels, Marketing, Analytics, Digital and Operations teams.
* Lead commercial planning interactions with internal and external stakeholders.
* Influence strategic decisions through strong commercial insights and business cases.
* Manage relationships with regulators, suppliers, service providers and strategic partners.
* Facilitate alignment across all Integrated Channel stakeholders.

 **7\. Governance, Risk \& Compliance**

* Ensure compliance with regulatory, governance and risk frameworks.
* Drive responsible sales practices and appropriate customer outcomes.
* Ensure all commercial initiatives comply with governance standards.
* Implement relevant policies, controls and reporting frameworks.
* Monitor operational and conduct risks impacting channel performance.

 **Decision\-Making Complexity (Stratified Systems Theory Level 6\)**


This role operates at a strategic integration level requiring:

* Development of medium\-to\-long term commercial strategies (3\-5 years).
* Management of multiple interconnected systems across customers, products, channels and operations.
* Balancing strategic growth, customer outcomes, risk and commercial sustainability.
* Integration of multiple business functions into a single commercial operating model.
* Managing complexity through predictive modelling, scenario planning and strategic execution.
* The role requires judgement under ambiguity and the ability to influence outcomes through systems thinking rather than direct operational control.

 **Education**


Bachelor's Degre

Executive: Sales and Commercialisation

Job Description: We are seeking a motivated and enthusiastic Retail Sales Assistant to join our team at Mjz Direct Marketing (PTY) LTD. This entry-level position is ideal for individuals looking to gain valuable experience in the retail industry. No prior experience is necessary as full training will be provided. Responsibilities : -Greet and assist customers in a friendly and professional manner. -Provide product information and recommendations to customers. -Process sales transactions accurat…

Retail Sales Assistant (No Experience)

Our client in the retail industry is seeking mature and professional Sales Assistants to provide exceptional customer service in their upmarket stores. What we're looking for: Matric/Grade 12 qualification 1 years sales experience Strong one-on-one customer service skills Extroverted, energetic, and mature personality Own transport and driver's license essential Computer literate (Microsoft Office, POS systems) Key Responsibilities: Meeting sales targets through excellent customer service One-o…

Retail Sales Assitant

Key Responsibilities Supervise daily factory shop operations and staff. Support sales and profitability targets. Monitor daily sales performance, promotions and product presentation. Maintain strong customer service standards. Allocate staff duties and monitor performance. Manage stock levels, rotation and replenishment requirements. Assist with stock takes, recounts and stock investigations. Monitor short-dated, damaged and excess stock. Supervise cash-ups and till reconciliations. Investigate…

Factory Shop Supervisor - FMCG/Retail

Pepkor Lifestyle is seeking a Branch Manager in South Africa to lead store performance, profitability and customer experience. You will drive daily sales, manage budgets, and oversee visual merchandising while building a high-performance team across operations. The role requires 3 to 6 years in retail, strong leadership, planning and problem-solving skills, plus proficiency with Google Suite and store finance systems. J-18808-Ljbffr

Retail Store Growth Leader

Sanlam Developing Markets is seeking an experienced branch manager to grow the customer base and revenue of the Retail Mass segment in South Africa. You will oversee the development and execution of the retail branch strategy, guiding sales consultants and ensuring a high-quality client experience. You will lead daily branch operations, drive service delivery, manage risk and compliance, and report on sales performance. J-18808-Ljbffr

Retail Branch Growth & Service Leader

Are you a young, ambitious individual looking to kick-start your career? Vision Marketing is excited to offer a Sales Youth Programme designed to equip young professionals with the skills, knowledge, and practical experience needed to succeed in the sales and marketing industry. This programme is ideal for recent matriculants, graduates, and individuals seeking an opportunity to gain hands-on experience while developing professionally. Participants will receive comprehensive training in custome…

Retail-Sales Development Learnership Programme

Pepkor Lifestyle is looking for an entrepreneurial Branch Manager to own and optimize store performance, driving daily sales, profitability, customer service, and visual merchandising. The role requires 3–6 years of retail experience, Matric, and strong leadership, planning and problem-solving skills. You will lead a team, manage budgets and stock, and ensure compliance with CPA, NCA, and POPIA. J-18808-Ljbffr

Retail Branch Leader: Drive Sales, Service & Growth

Sanlam Developing Markets (SDM), a subsidiary of Sanlam Life Limited, seeks a seasoned leader in sales and service delivery for its retail branch network in South Africa. The role focuses on strategy development, branch sales performance, activations, and strong governance across compliance and risk management. The candidate will lead people, plan monthly activities, and engage with key stakeholders to ensure sustainable growth and excellent customer service within the financial services sector…

Retail Branch Manager – Financial Services Leader

Sanlam Developing Markets (SDM) is seeking a senior Sales & Service leader to drive strategy, branch sales, and operational effectiveness in the Eastern Cape region. You will lead people, manage risk, and report monthly on performance while fostering stakeholder engagement. The role requires 5 years in the financial sector with leadership experience, FAIS qualifications, and strong customer service focus. A CPD mindset and compliance culture are essential. J-18808-Ljbffr

Retail Branch Sales & Service Leader

Sanlam Retail Mass is seeking a Branch Manager in Durban to grow customer base and revenue by shaping the branch strategy and leading a team of Sales Consultants. You will drive service excellence, ensure compliance, and manage day-to-day branch operations. Ideal candidates bring 5 years in financial services with leadership experience, and strong people management, planning, and stakeholder engagement skills. CPD and regulatory requirements are essential. J-18808-Ljbffr

Retail Branch Growth Leader

Sanlam Developing Markets in Cape Town is seeking an experienced Branch Manager to grow the customer base and revenue by executing the branch strategy. You will lead Sales Consultants and align activities with the business plan to deliver an excellent client experience. The role requires a minimum of 5 years in the industry, with leadership experience, service management, and strong regulatory knowledge. A competitive package and career growth opportunities are offered. J-18808-Ljbffr

Retail Branch Leader: Growth, Service & Strategy

Our client is seeking an experienced and driven Service Department Manager to oversee and manage the daily operations of multiple fresh food and service departments, in particular the Bakery Department. The successful candidate will be responsible for ensuring operational excellence, profitability, staff development, food safety compliance, and exceptional customer service standards across all departments. The ideal candidate will have strong retail food management experience, sound financial a…

Bakery Department Manager (Bakery, Retail, Food Services)

Retail Administrator / Sales Administrator – Midrand A well-established retail business based in Corporate Park South, Randjespark, Midrand is looking for a reliable and experienced Retail Administrator / Sales Administrator to join their team. This is a stable, long-term employment opportunity for someone who is organised, accurate, professional and comfortable working in a busy retail environment. Working Hours: Monday to Friday, 08:00 – 17:00 , with alternate Saturdays from 08:00 – 12:00 . M…

Retail Administrator Midrand

Sanlam Developing Markets is seeking an experienced Branch Manager to grow customer base and revenue for the Retail Mass segment. You will lead branch strategy, guide Sales Consultants, and drive a service-focused culture to deliver excellent client experiences. The role requires 5 years in leadership, deep knowledge of wealth products, stakeholder engagement, and a results-driven approach. Strong people management and adaptability are essential in a dynamic retail environment. J-18808-Ljbffr

Retail Branch Leader - Growth & Service Excellence

Who are we? Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed …

Retail Branch Manager-Butterworth

About the Role Our client is looking for an experienced and visionary Head of Retail Operations to lead their retail division in Pretoria . This senior management role is responsible for driving sales performance, ensuring exceptional customer experiences, and optimizing the operational effectiveness of all retail outlets. You will be instrumental in shaping retail strategy, managing a large team of store managers, and implementing initiatives that align with the brand's vision and objectives. …

Head of Retail Operations

Mr Price Group Rayton Park in Pretoria is seeking a Store Manager to lead daily store operations, drive sales, and uphold customer service standards across all touchpoints. You will manage stock receiving and replenishment, monitor stock levels, coach the team, enforce store policies, analyse performance data, and implement Head Office initiatives to grow the business while protecting brand integrity. J-18808-Ljbffr

Retail Store Manager: Lead Sales, Service & Growth

Select how often (in days) to receive an alert: Create Alert Sanlam Developing Markets [SDM](a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms ofthe …

Retail Branch Manager-Kraaifontein

OK Furniture, a dynamic division of Africa's largest retailer, Shoprite Group, is seeking a seasoned Branch Manager to lead operational excellence and drive sales performance in a fast\-paced furniture retail environment. This mid\-level role demands expertise in retail management, customer service leadership, team development, and operational efficiency to ensure seamless department coordination and superior customer satisfaction.
   

  

 The ideal candidate will possess strong skills in strategic sales planning, staff leadership, and customer relationship management, contributing to the achievement of business objectives while fostering a motivated and high\-performing branch team. Join a forward\-thinking retail group offering substantial career growth, competitive benefits, and the opportunity to impact the furniture retail sector across Africa.

Branch Manager

Responsibilities Oversee daily store operations to achieve sales, profitability, and operational targets. Develop and implement store strategies, sales plans, and promotional initiatives. Manage inventory, stock availability, merchandising, and pricing strategies. Monitor market trends and adjust strategies to maximise revenue and competitiveness. Ensure store security, safety, and compliance with legal and regulatory requirements. Maintain high standards of customer service and build strong st…

Retail Store Manager - Richards Bay

Ready for Your Next Opportunity? Join Our Team as a Field Account Manager! If you’re a driven individual who enjoys being on the road, working with people, and making a difference in the retail environment, and you are comfortable working independently while being a part of a team, this could be the opportunity for you! MVC Marketing is looking for an energetic, reliable, and hardworking Field Account Manager to join our dynamic team in Giyani and surrounding areas. • Giyani • Tzaneen • Sekgopo…

Field Merchandiser - Giyani

You must have all three of the following to apply: A diploma in Business Administration, Sales or Marketing (NQF 6). At least 5 years experience in retail sales or marketing . At least 3 years experience supervising or managing a retail team . A bachelors degree (NQF 7) would be an advantage. What youll be responsible for: Leading the store team, setting schedules, managing performance and developing staff. Driving sales, meeting targets and running promotions. Keeping stock available and manag…

Retail Store Manager (Automotive) - Richards Bay

Introduction Kite Lab • Langebaan We’re looking for a presentable, energetic and well-spoken Retail Assistant to join our surf & watersports shop in Langebaan. If you live and breathe the surf, kite, beach and outdoor lifestyle , know your surf brands and enjoy working with people, we’d like to hear from you. Duties & Responsibilities Customer service — welcome customers, understand what they need and provide friendly, helpful assistance. Sales — recommend and sell clothing, wetsuits, surfboard…

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