Browse live customer service jobs in East London, Eastern Cape. Salaries, top employers and how to apply. Updated regularly.

**Job Description**
===================


Hello Future FNB Community Advisor DHA  

Welcome to FNB, the home of the \#changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.  

  

As part of our team in FNB Points of Presence (POP), you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.  

Please note that this is a 12 Month Fixed Term Contract (Department of Home Affairs Initiative)  

  

Are you someone who can:  

* Build and maintain strong relationships with clients.
* Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
* Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
* Ensure compliance with rules and processes and has attention to detail.
* Educate customers to the correct Banking platform aligned with their needs.


Connect with our customers by living up to our brand promise of “how can we help you?” at all times.  

* Analyse customer data and recommend tailored solutions.
* Achieve sales results by providing contextual and integrated financial solutions to customers.
* Conduct yourself in an ethical manner.
* Takes accountability for own performance, personal and career development.
* Show empathy with customers.
* Stay updated on industry trends and product knowledge.
* Maximize channel optimisation opportunities identified aligned to customer needs
* Ensure activities support cost containment and reduction
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
* Fulfilling transactions above the benchmark set and providing an exceptional customer experience

  

Qualification \& Experience Requirement
  

* Minimum Qualification: Grade 12/ NQF Level 4
* Preferred Qualification: NQF Level 5 Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
* 1–3 years of experience in customer‑facing environments, service delivery, or client support within financial services

  

You will be an ideal candidate if you possess the following:  

* Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
* Confidence in guiding customers toward digital and Self‑Service solutions
* Ability to identify sales opportunities and support portfolio growth
* High levels of accuracy, discipline, and adherence to process
* Strong organising, planning, and time‑management capability
* Commitment to delivering consistent, exceptional service

  

You will have access to:  

* Opportunities to build relationships as part of a dynamic team.
* A challenging working environment
* Personal and professional growth
* Opportunities to have an impact in a local market as a brand ambassador.

  

You can be a match if you are:  

* Customer Centric.
* Enjoy solving problems.
* Persuasive selling skills
* Able to understand rules in a regulated environment.
* Agile and Flexible
* Strong communication and interpersonal skills
* Have a results\-driven attitude with a passion for exceeding targets.
* Have excellent Organisational skills and attention to detail.

  

Apply now if you are interested in taking the next step. We look forward to engaging with you!  

  

All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.* Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
* Conduct themselves in an ethical manner at all times
* Adhere to the TCF (Treating Customer fairly) principles in all that you do
* Identify and sell/cross sell products aligned to customer needs
* Maximize channel optimisation opportunities identified aligned to customer needs
* Ensure activities support cost containment and reduction
* Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self\-service channels
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions Optimize every customer interaction to migrate or convert customer to eChannels and or encourage use of digital and self\-service channels
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
* Fulfilling transactions above the benchmark set and providing an exceptional customer experience

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


08/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FNB Community Advisor DHA

**Job Description**
===================


To support the Client Portfolio Executive in effectively managing and administering a client portfolio by overseeing the approval process and ensuring ongoing quality and risk management of clients’ credit facilities. This job ensures compliance with internal policies and regulatory standards while enabling sustainable client relationships.
Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our team in **FNB Commercial Sales and Service Cape Metro** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

**The Ideal candidate must have the following exposure:**

* Deliver exceptional service through educating the client, offering an appropriate solution and ensuring the relationship is maintained.
* Continuously monitor actual process turnaround times and quality standards and resolve issues speedily to enhance effective client service delivery.
* Cultivate and manage objective working relationships with a variety of stakeholders, including end\-users, SME’s, project managers and senior staff members.
* Maintain expert knowledge on relevant legislative amendments, industry best practices and business internal compliance procedures and requirements.
* Accurately administer, plan for and complete activities within area of work in an efficient, effective and timeous manner.
* Ensure compliance is adopted in terms of systems and procedures as laid out by business.
* Develop materials and documentation including minimum standards, templates, guidelines, FAQ’s and processes.
* Ensure analysis is conducted to identify business performance improvements and reengineering initiatives.
* Improve business decisions by providing accurate and reliable business intelligence (information) together with analysing trends and data.
* Accumulate information to review work progress that provides input to reporting, decision making and the identification of improvement opportunities.
* Create own development plan and review plan with team leader or manager.
* Understand which competencies and skills are required to be mastered to ensure personal development and performance.

**You will be an ideal candidate if you:**

* Have obtained 2\-3 years experience in an Analyst role in the Commercial Banking environment
* Have obtained a Bachelor of Business Administration/Finance related qualification
* FAIS Accredited qualification
* Exposure to Credit Applications in Commercial environment.
* RE5 Preferential
* Sales and Credit exposure essential
* Have experience of dealing with high level customer queries in business environment

**You will have access to:**

* Opportunities to network and collaborate
* A challenging working environment
* Opportunities to innovate

**We can be a match if you are:**

* Adaptable and curious
* Sales driven
* Thrive in a collaborative environment
* Client\-centric

**Apply now if you are interested in taking the next step. We look forward to engaging with you!**

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


12/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Client Portfolio Analyst

**Job Description**
===================


To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests**Hello Future Community Advisor**


Welcome to **FNB**, the home of the **\#changeables**. We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions.


As part of our **FNB Points of Presence (POP)** team, the **Community Advisor** plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards.


Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together.

**Please note that this is a 12\-Month Hourly Rate Contract (FNB Branch)**

**Are you someone who can:**

* Serve customers promptly and professionally, ensuring their needs are fully understood
* Deliver an excellent customer experience aligned to Balanced Scorecard service standards
* Achieve net profit growth through effective sales and service support
* Manage the migration of customers from traditional transactions to Self‑Service and digital channels
* Grow the active customer account base to expand overall client engagement
* Identify and maximise cross‑sell opportunities to strengthen customer relationships
* Track, control, and influence sales activities to achieve predetermined sales targets
* Track, control, and influence service activities to improve service efficiencies
* Provide efficient administration through careful planning, accurate reporting, and timely information updates
* Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
* Produce accurate and reliable sales and service statistics for management and decision‑making
* Comply with governance, legislative, and audit requirements
* Uphold FNB’s Golden Rules processes and procedures consistently
* Take accountability for self‑development and continuously grow personal capability
 **Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate**in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services
 **You will be an ideal candidate if you possess the following:**

* Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
* Confidence in guiding customers toward digital and Self‑Service solutions
* Ability to identify sales opportunities and support portfolio growth
* High levels of accuracy, discipline, and adherence to process
* Strong organising, planning, and time‑management capability
* Commitment to delivering consistent, exceptional service
 **You will have access to:**

* A customer‑facing role within the FNB Points of Presence network
* Exposure to digital enablement, customer engagement, and frontline service practices
* Ongoing learning and development aligned to service, sales, and operational excellence
* A collaborative, supportive branch environment focused on customer delight
 **You can be a match if you are:**

* Customer‑centric with a passion for delivering exceptional experiences
* Motivated by achieving performance targets
* Organised and detail‑driven with strong follow‑through
* Ethical, compliant, and aligned to governance requirements
* A strong team player who builds positive working relationships
* Proactive in your learning and personal development
 **Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Community Advisor**, delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.

*All appointments will be made in line with****FirstRand Group’s Employment Equity Plan****. The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.*

  

\#Post


\#FNB


\#LI\-LM8

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


08/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FNB Community Advisor

**Sales / Client Consultant**

**Position:** Call Center Agent  
**Company:** GetBoosted.co.za  
**Location:** Paarl, Western Cape  
**Employment Type:** Full\-Time (Office Based)  
**Working Hours:** Monday – Friday \| 08:00 – 17:00  
**Salary:** R4 000 – R5 000 Basic \+ Commission \+ Performance Incentives

About the Role

GetBoosted is expanding its sales and client advisory team and is looking for **experienced sales and support professionals** to join our Paarl office.

This role is designed for individuals who already understand **consumer credit, loans, debt counseling, or credit score management** and are comfortable advising clients while closing sales.

You will work with qualified leads and existing clients to help them understand and improve their credit position while introducing them to the GetBoosted platform and services.

This is a **high\-performance environment** where experienced agents are rewarded with strong commissions and incentives.

Key Responsibilities

* Engage with prospective and existing clients via telephone and digital channels
* Assess client credit situations and explain available solutions
* Convert qualified leads into paying subscribers
* Provide guidance on credit reports, credit score improvement, and financial wellness tools (Training provided\_
* Handle inbound client queries and provide after\-sales support
* Maintain accurate CRM notes and client records
* Achieve daily, weekly, and monthly performance targets

Required Experience

Applicants should have experience in at least **one of the following industries**:

* Personal loans or credit products
* Tele Sales / Support
* Debt counselling / debt review
* Credit bureau or credit score services
* Financial services telesales
* Collections or credit support services
* Insurance or financial advisory call centres

Ideal Candidate Profile

* Minimum **1–2 years call centre sales or financial services experience**
* Comfortable explaining **credit reports or financial products,**
* Strong objection\-handling and closing ability
* Confident communicator over the phone
* Target driven with strong work ethic
* Professional and client\-focused
* Multilingual ability advantageous (Afrikaans, English, isiXhosa beneficial)

What We Offer

* **Basic salary: R4 000 – R6 000 depending on experience**
* **Uncapped commission structure**
* **Daily and weekly sales incentives**
* Structured training on the GetBoosted platform
* Strong lead flow and CRM system
* Career progression opportunities within sales leadership

Application

Send your CV to:  
**careers@getboosted.co.za**

Subject line: **Sales / Client Consultant – Paarl**

Job Type: Full\-time

Pay: R4 000,00 \- R25 000,00 per month

Experience:

* Sales : 1 year (Preferred)
* Telephone: 1 year (Preferred)

Work Location: In person

Sales Consultant Call Centre– Paarl

**Listing reference:** 025562
**Listing status:** Online
**Apply by:** 7 July 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Pharmaceutic
**Location:** Goodwood
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


To ensure the efficient operation of the dispensary and the clinic and to ensure service excellence by leading and directing the pharmacy team to deliver high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
##### **Job description**


**Job Objectives:**
* To ensure and to provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently manage and control all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure the operational viability of the dispensary through sound financial management, focus on core dispensary and clinic targets, management of expenses and proactively taking appropriate action as required.
* To ensure competent and motivated employees, including learners and interns, through effective selection, leadership, management and on\-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To manage customer service initiatives in the dispensary that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To ensure integration and partnership with the clinic and healthcare ailse resulting in a full offering to customers regarding their healthcare needs.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
  

  

**Knowledge:**
* SAPC and relevant legal knowledge
* Ethical working practice and compliance
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of patient care, professional counselling
* Knowledge of customer service excellence
* Knowledge of labour legislation and IR practices
* Sound understanding and application of financial management principles
* Knowledge of competency based interviewing
  

  

**Skills:**
* Sound managerial, tutorship and coaching skills
* Results and target driven
* Planning and organizing skills
* Problem\-solving skills
* Strong customer orientation
* Interpersonal skills (Customer service orientation and effective patient care)
* Computer literacy
* Strong financial acumen
  

  

**Competencies:**
Essential:
* Leading and Supervising
* Delivering Results and Meeting Customer Expectations
* Planning and Organizing
  

  

Desirable:
* Relating and networking
* Coping with Pressures and Setbacks
* Entrepreneurial and Commercial Thinking
* Working with people
* Adhering to Principles and Values
  
  

##### **Minimum requirements**


**Experience:**


Essential: Minimum 2 years’ experience post community service year


Essential: Minimum 1 year People Management experience


Essential: Registration as Responsible Pharmacist with SAPC


Desirable: Retail Pharmacy experience


Desirable: Unisolve experience

  

  

  

**Education:**


* Essential: Registered Pharmacist with SAPC

Pharmacy Manager

**Listing reference:** 025552
**Listing status:** Online
**Apply by:** 7 July 2026
##### **Position summary**


**Industry:** FMCG \& Supply Management
**Job category:** Retail Operations
**Location:** Durban
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Are you passionate about retail and service excellence? Are you confident to lead a management team across a number of stores within a geographical area to deliver a competitive advantage for the brand? Exciting and challenging opportunities have become available for Regional Manager to work within the Operations department of Clicks. The successful individual will report to the Divisional Executive and will be responsible for stores within the Coastal East Division.
##### **Job description**


**Job Purpose:**


To deliver a cost effective operational strategy and service excellence by leading and influencing operational teams and selected flagship stores in order to deliver the regions sales and operating profit targets leading to a competitive advantage for the brand.


**Job Objectives:**


* To recommend and drive regional business opportunities resulting in Sales and Operating Profit growth, while reinforcing the brands competitive edge.
* To assume full accountability for the regional profit and loss and lead the team in delivering the financial performance for the region.
* To deliver continuous business process improvements within the region that improves operational execution and manages risk.
* To monitor regional performance, identify and analyse trends, report on business performance and ensures appropriate actions are taken.
* To be the customer’s first choice health and beauty retailer by living and driving the company values.
* To drive a culture of customer service excellence that results in a great customer experience and increase in club card participation to set targets.
* To effectively engage, persuade and influence stakeholders to provide regional insights and trends to NSSC that informs range, pricing and promotions, customer and people strategies to increases brand equity, gains market share, creates differentiation and improves the value offering.
* To drive and deliver the store expansion growth targets for the region that delivers convenience to the customer.
* To effectively lead and direct the teams in the selected large stores to deliver on all agreed KPI’s.
* To deliver the people strategy that ensures on\-going pharmacy and professional development, capacity and capability to meet current and future business developments in line with the Brands Talent and Transformation agenda.
* To support and deliver the regions retention strategy so as to sustain the staffing needs of the business with specific reference to scarce and critical skills and ensure consistent business performance.
* To drive and ensure adherence to HR policies and procedures aligned to corporate governance.
##### **Minimum requirements**


**Job related knowledge:**


* Retail Management
* Financial Management
* Risk Management
* Human Resource Management
* Change Management
* Business Acumen
  

**Job related skills:**


* Commercial and Entrepreneurial Awareness
* Communication Skills
* Interpersonal Skills
* Analytical Skills
* Decision\-Making Skills
* Able to motivate people
* Persuading Skills
  

**Experience:**


* Minimum 5 years' senior operational management experience within a multi\-site environment
* Extensive retail / FMCG store operations experience
* Extensive people management and leadership experience of middle management employees
* Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  

**Education:**


* Essential: Grade 12
* Essential: B.Com Degree or Diploma /B Pharm (retail/finance management, pharmacy or related)
* Minimum 5 years' experience in an area management role within a retail store operations environment with exposure to managing a diverse team
* Extensive people management experience
* Financial management experience (budgets, profit and loss statements, financial rations, etc.)

**Essential Competencies:**


* Leading and Supervising
* Entrepreneurial and Commercial Thinking
* Persuading and Influencing
* Deciding and Initiating Action
* Presenting and Communicating Information
* Analysing
* Planning and Organising
* Delivering Results and Meeting Customer Expectations
* Coping with Pressures and Setbacks

Regional Manager (KZN)

Description
PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

  

RESPONSIBILITIES:


* Increase sales by focusing on customer service and world\-class store standards, maintenance of the store image, stock management and promotional implementation
* Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
* Manage cost according to the company low cost culture by driving efficiencies in the store.
* Ensure administrative duties within the store are done according to the company guidelines.
* Leading a dynamic team of Dynamos \- taking responsibility for team training, coaching and performance.
* Standards \- maintain general health, safety and housekeeping standards
Requirements
JOB REQUIREMENTS:


* Grade 12
* Proficient in English.
* Relevant tertiary education \- a degree/diploma in a business/retail related field would be an advantage.
* Ideally 1\-2 years experience in a retail environment within a leadership role.
* Computer Literate (Microsoft and/or Google GSuite \- will be an advantage).

ATTRIBUTES REQUIRED:


* A passion for retail is essential to deliver a world\-class customer experience.
* Demonstrate integrity and willingness to go the extra mile.
* Strong interpersonal, communication and leadership skills
* Strong Managerial capabilities \- ability to plan, lead, organise and control.
* Ability to work under pressure in a fast\-paced environment.
* Willing to work retail hours.

**Closing Date: 10 July 2026**

  

*Internal Development Pool Candidates will be given preference.*


**PEP strives for equal opportunity in terms of its employment equity guidelines.**


If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

  

Work Level
Management
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Gauteng

Store Manager - PEP Cell 4326 Westgate 2

Description
PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

  

RESPONSIBILITIES:


* Increase sales by focusing on customer service and world\-class store standards, maintenance of the store image, stock management and promotional implementation
* Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
* Manage cost according to the company low cost culture by driving efficiencies in the store.
* Ensure administrative duties within the store are done according to the company guidelines.
* Leading a dynamic team of Dynamos \- taking responsibility for team training, coaching and performance.
* Standards \- maintain general health, safety and housekeeping standards
Requirements
JOB REQUIREMENTS:


* Grade 12
* Proficient in English.
* Relevant tertiary education \- a degree/diploma in a business/retail related field would be an advantage.
* Ideally 1\-2 years experience in a retail environment within a leadership role.
* Computer Literate (Microsoft and/or Google GSuite \- will be an advantage).

ATTRIBUTES REQUIRED:


* A passion for retail is essential to deliver a world\-class customer experience.
* Demonstrate integrity and willingness to go the extra mile.
* Strong interpersonal, communication and leadership skills
* Strong Managerial capabilities \- ability to plan, lead, organise and control.
* Ability to work under pressure in a fast\-paced environment.
* Willing to work retail hours.

**Closing Date: 24 July 2026**

  

*Internal Development Pool Candidates will be given preference.*


**PEP strives for equal opportunity in terms of its employment equity guidelines.**


If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

  

Work Level
Management
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Western Cape

Store Manager - PEP Strand Square (NEW STORE)

Description
PURPOSE OF POSITION: Leading a store team to meet business KPIs including driving sales, cost control, mitigating risks and stock loss, administration and ensuring world class store standards.

  

RESPONSIBILITIES:


* Increase sales by focusing on customer service and world\-class store standards, maintenance of the store image, stock management and promotional implementation
* Stock loss is minimised by having a healthy store culture and following security measures, stock and cash handling procedures.
* Manage cost according to the company low cost culture by driving efficiencies in the store.
* Ensure administrative duties within the store are done according to the company guidelines.
* Leading a dynamic team of Dynamos \- taking responsibility for team training, coaching and performance.
* Standards \- maintain general health, safety and housekeeping standards
Requirements
JOB REQUIREMENTS:


* Grade 12
* Proficient in English.
* Relevant tertiary education \- a degree/diploma in a business/retail related field would be an advantage.
* Ideally 1\-2 years experience in a retail environment within a leadership role.
* Computer Literate (Microsoft and/or Google GSuite \- will be an advantage).

ATTRIBUTES REQUIRED:


* A passion for retail is essential to deliver a world\-class customer experience.
* Demonstrate integrity and willingness to go the extra mile.
* Strong interpersonal, communication and leadership skills
* Strong Managerial capabilities \- ability to plan, lead, organise and control.
* Ability to work under pressure in a fast\-paced environment.
* Willing to work retail hours.

**Closing Date: 17 July 2026**

  

*Internal Development Pool Candidates will be given preference.*


**PEP strives for equal opportunity in terms of its employment equity guidelines.**


If you do not hear from us within 4 weeks of the closing date of this position, please regard yourapplication as being unsuccessful.

  

Work Level
Management
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Eastern Cape

Store Manager - PEP Clothing 6776 Addo

**Company Description** **TOMRA Food** is a multinational organisation and a leading provider of sensor\-based sorting, peeling and integrated post\-harvest solution for the food industries. Transforming global food production to maximise food safety and minimise food loss by making sure **Every Resource Counts™**, has been our strength for over 50 years.


At TOMRA, we want people to **innovate**, show **passion** in their work and be **responsible**. We encourage the freedom to innovate and take risks that result in breakthroughs that challenge the status quo. We value passion that focuses and commits to meeting success. We believe in a responsible and safe mindset that takes care of our customers, products, and fellow employees.

**Join the resource revolution!**

 **Job Description**  

The Regional Product Expert for Lane Sorting is a go to expert for all technical related questions focused on our lane based platform portfolio. You have the ability to relate to customers, their views and issues, locally and in other countries and cultures. You use your excellent technical problem\-solving, troubleshooting and communication skills to achieve a high customer satisfaction. You provide technical trainings, both internal and external and you play a key role supporting our global organization with your technical expertise.


This role ensures technical excellence, consistent training delivery, and high\-quality support for internal stakeholders and service teams. The ideal candidate has good product and technical application knowledge, in order to provide best\-in\-class technical back\-office support and technical development services.

**Key responsibilities:**

**Technical Back\-Office Support**

* As a product expert you act as technical interface between customers, partners, service, sales and global solutions.
* You actively help with clarification offers, spare parts and help estimating required service time to fix issues.
* You provide technical support, remote service and telephone service for both customers and Field Service Engineers
* You manage pro\-actively customer escalations ensuring pain points are addressed structurally
* Maintain and refine internal knowledge bases, troubleshooting guides, and service documentation.
* Ensure customer insights are captured, analyzed, and translated into improvement actions.
* Promote best practices that enhance uptime, system performance, and customer experience

**Cross functional collaboration**

* Plan and deliver technical training to Service teams, customers, and key partners.
* You actively support new product integration and help ensuring that our field service engineers have the necessary support \& training before a product launch.
* Establish and maintain strong working relationships with our partner in South Africa
* You spend about 30% of your time at customers, 40% desk support, 10% process and platform improvement and 20% training.

**Continuous Improvement**

* Contribute to portfolio strategy by providing data\-driven insights and expertise on product performance and market trends.
* You support and promote a safety\-first culture throughout the team, company and at customers sites

 **Qualifications**  

* A bachelor degree in Electronical, Electro\-Mechanical Engineering or related field
* Experience in product or technical roles, ideally within a service organisation for industrial equipment.
* Excellent technical problem\-solving, troubleshooting and follow\-up skills
* Strong communication and facilitation skills with demonstrated ability to present complex technical information and issues in a user friendly manner
* Ability to relate to customers views and issues, locally and in other countries and cultures
* Experience with an ERP/CRM preferable D365 is considered as an advantage.
* Valid driver’s license and willingness to travel up to 60% of the time

  

**Additional Information** **Additional information:**

* Work equipment including laptop and cell phone subscription provided
* 6\-month probation period
* Notice period according to the Basic Conditions of Employment Act
* Annual leave: 21 working days (after 5 years continuous service an additional 5 days annual
* leave provided)
* Long service recognition: in accordance with TOMRA Jubilee policy
* Travel Expenses: Daily Allowance in accordance with SARS regulations for work away from home within South Africa and in other countries
* Pension Fund Scheme: Liberty Life (5% company contributions)
* Medical Aid \& Mental Health Benefit policy cover: Discovery
* Life \& Disability Insurance policy cover: Discovery

 **How to Apply:**


If this sounds like you, we would love to hear from you! All applications will be managed in the strictest confidence.


TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, colour, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristics. Reasonable accommodations will be made and will be provided as requested by candidates taking part in all aspects of the selection process.

Regional Product Expert - Lane Sorting

**Job description**

Description:

We are looking for a dedicated and experienced Clothing Retail Store Manager in Morning Glen, Sandton.

\- To oversee the daily operations of our retail store. The ideal candidate will have a strong background in retail management, excellent leadership skills, and a passion for customer service.

\- As a Store Manager, you will be responsible for ensuring that the store runs smoothly, efficiently, and profitably. Your role will also involve maintaining high standards of visual merchandising, inventory management, and customer satisfaction.

\- You will work closely with the Regional Sales Manager to implement strategies that drive sales and improve overall store performance. Additionally, you will handle customer inquiries and complaints, ensuring that all customers have a positive shopping experience.

The successful candidate will be proactive, detail\-oriented, and able to work in a fast\-paced environment. If you have a passion for Clothing Retail and a proven track record of success in a supervisory role, we would love to hear from you.

Minimum Requirements:

\- Proven experience as a Store Manager or similar role

\- Matric (grade 12\)

Job Types: Full\-time, Permanent

Job Types: Full\-time, Permanent

Pay: Up to R10 000,00 per month

Experience:

* Retail: 2 years (Required)

Work Location: In person

Store Manager

**About the Role**

We are seeking a reliable and detail\-oriented **Receptionist/Night Auditor** to join our team. This dual role combines front desk responsibilities with overnight auditing tasks, ensuring smooth operations and excellent guest service during late hours.

Key Responsibilities

* **Front Desk Operations**: Greet guests, handle check\-ins/check\-outs, answer calls, and respond to inquiries.
* **Night Audit Duties**: Balance daily transactions, prepare financial reports, and verify accuracy of accounts.
* **Guest Assistance**: Provide support for guest needs, resolve issues promptly, and maintain a welcoming atmosphere.
* **Security Monitoring**: Ensure safety protocols are followed and report any unusual activity.
* **Administrative Tasks**: Maintain records, update reservations, and assist with end\-of\-day procedures.

**Requirements**

* Previous experience in **hospitality** or customer service preferred.
* Strong communication and interpersonal skills.
* Basic knowledge of accounting or auditing processes.
* Ability to work independently during overnight hours.
* Proficiency with hotel management software is an advantage.

Work Location: In person

Receptionist/Night Auditor

**Who we are:**
  

Mama Money is a growth\-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross\-border payments service has grown into a multi\-product financial platform, giving people the tools to send, save, and manage money — on their own terms, at a socially fair price.
  

Mama HQ is in beautiful Cape Town, South Africa. We're 154 people strong (and counting), representing 19 countries across Africa, Asia, the UK, and Europe. From remittances to a growing range of financial products, everything we build is in service of people who deserve better. Our culture reflects that same commitment: we look after our team the way we want them to look after our customers. "Just be lekker!" means we trust our talented, diverse people to do what's right and make it happen — simply and with heart.
  

We've earned a few accolades, built lasting partnerships, and grown our reach in ways we're proud of. We've had good times and tough times, but our focus has never shifted: people over profit, always.
  

We're looking for a Customer Success Team Leader to coach, motivate, and grow a high\-performing customer service team at Mama Money. You'll drive service excellence, balance performance with compliance, and help us keep making life easier for the customers we exist to serve. If you're a confident, people\-first leader who loves solving problems before they happen, we'd love to hear from you.
### **What you'll be doing:**


* Coaching and inspiring your team to deliver service excellence
* Identifying opportunities to improve the customer experience
* Building a focused, high\-performing team
* Planning and prioritising team activities to hit key targets without compromising quality or compliance
* Driving team performance through regular 1\-on\-1s, reviews, PDP discussions, and performance improvement plans
* Managing operational and regulatory risks, escalating where necessary
* Ensuring the team understands and adheres to company and department standards, policies, and procedures
* Following the Competence and Training Framework to ensure every team member reaches and maintains the skill level needed for their role
* Ensuring daily, weekly, and monthly targets are consistently met
* Stepping in to handle escalated or complex customer queries when needed
* Owning day\-to\-day team management — including capacity planning, shift scheduling, and service standards
### **Required experience:**


* At least 3 year's experience managing an inbound or outbound, omni\-channel call centre team
* Experience leading a team of approximately 12–15 agents
* Strong computer literacy
* Clear, confident, and professional communication skills
* Excellent networking and relationship\-building abilities
* A performance\-driven, customer\-first mindset
* A proactive approach to spotting and resolving issues before they escalate
**Why Mama?**



At Mama Money, we build products that help people do more with their money, from sending money home, to saving, to accessing money in ways that feel safe \& simple. The work we do matters because it helps real people in real ways every day.



We care about making life easier for our customers. We’re not afraid to give things a go, and we take ownership of what we do. We keep learning, support each other, and stay focused on what matters most.



If you’re looking for meaningful work and a team that cares about what they’re building, Mama Money could be the right place for you.


**Mama’s values:**



Making it easier for customers



Give it a go



Just own it



We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Customer Success Team Leader

**Listing reference:** cartr\_000839
**Listing status:** Online
**Apply by:** 31 July 2026
##### **Position summary**


**Industry:** Call Centre Industry
**Job category:** Transport and Logistics Management
**Location:** Cape Town
**Contract:** Permanent
**EE position:** No
##### **Introduction**


Picup, our system integration partner that specialises in last\-mile delivery and online management software seeks a Chat Support Team Lead in Cape Town.
##### **Job description**


We have a great opportunity for a seasoned Team Leader to join our Delivery Team department! You would be required to manage the day\-to\-day operation of the call centre and manage a team of 15 Delivery Support Agents. Experience in a BPO envirnoment would be advantageous.


Key Responsibilities:


* Performance/ KPI Management
* Set targets
* Time Keeping
* Monitor Calls
* Coaching
* QA
* Handle escalations
* Application of IR policies and procedures
* Achieve desirable monthly targets
* Provide on the job training
* Generate reports daily, weekly and monthly
  
##### **Minimum requirements**


* At least 3 years Call Centre Team Leader experience
* Logistic Call Centre experience (Advantageous)
* Intermediate Excel Skills
* People management skills’
* Leadership skills

Call Centre Team Leader

**Company Description**  

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

 **Job Description** **Key Responsibilities:**

* Lead, coach, and support a team of WhatsApp agents to deliver exceptional customer service.
* Monitor agent performance against key performance indicators (KPIs), including response times, quality, productivity, and customer satisfaction.
* Conduct regular coaching sessions, performance reviews, and quality assessments.
* Manage workforce adherence, attendance, schedules, and break compliance.
* Escalate and resolve complex member and provider queries in a timely manner.
* Ensure agents adhere to operational processes, policies, and compliance requirements.
* Monitor WhatsApp queues and volumes to ensure service level targets are achieved.
* Identify trends, recurring issues, and opportunities for process improvement.
* Collaborate with operational stakeholders to address system, process, or service\-related concerns.
* Support the implementation and adoption of digital channels and self\-service solutions.
* Prepare and analyze operational reports, providing insights and recommendations to management.
* Assist with onboarding, training, and development of new team members.
* Act as the first point of escalation for irate or dissatisfied members and providers.
* Ensure effective communication between management and frontline agents.

  

**Qualifications** **Qualifications**

**Required**

* Matric

**Knowledge/Experience:**

* 1\-2 years’ experience in the Health Insurance Industry, in complaints handling, customer service, claims, or escalations is advantageous.

  

**Additional Information** **Key Competencies:**

* Strong leadership and people management skills.
* Excellent written communication and customer service skills.
* Problem\-solving and decision\-making abilities.
* Ability to work in a fast\-paced digital environment.
* Strong analytical and reporting skills.
* Time management and organizational skills.
* Ability to manage multiple priorities and escalations simultaneously.

Health Correspondence Team Leader

**Listing reference:** 025555
**Listing status:** Online
**Apply by:** 7 July 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** FMCG, Retail, Wholesale and Supply Chain
**Location:** Cape Town
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Responsible for providing pharmaceutical care services (within scope of practice) and performing day\-to\-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
##### **Job description**


**Job Objectives:**
**Responsibilities**
* Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines


* Administration of scripts and or any other claiming/capturing related procedure


* Accurate and complete handling of all profiles worked on


* Interact with health care professionals where needed


* Problem solving and follow up of queries


**Duties**
* Interact with customers via telephone or other means regarding medication and Healthcare Services


* Accurate capturing of scripts received at the Central Pharmacy centre


* Handling of queries regarding prescriptions


* Patient Profile management


* Assist with Chronic authorizations


* Liaison with all other departments


* Ad hoc requirements as per operational requirements


**Knowledge:**
* Product knowledge (including OTC)


* SAPC and relevant legal knowledge


* Sound knowledge of the chronic authorization process and procedures


* Customer service orientated


* Ethical working practice and compliance


**Skills:**
* Computer literacy (MS Office)


* Customer service orientated


* Team Player


* Integrity


* Accuracy and attention to detail


* Computer literacy (MS Office)


* Must be bilingual (with English being one of the requirements


* Must be able to work with patients and be adaptable to assist with various departmental duties


* Be able to use initiative in order to provide patient satisfaction


* Effective time management skills


* Adaptability


* Positive attitude


* Be able to work under pressure


**Competencies:**
Essential
* Adhering to Principles and Values


* Working with People


Delivering Results and Meeting Customer Expectations
##### **Minimum requirements**


**Experience:**
* Minimum 1 year in the role of Pharmacist Assistant Post Basic

  

**Education:**


* Further Education and Training Certificate Pharmacist Assistance (Essential)

  

**Kindly note only applicants who meet the minimum requirements will be contacted.**
 **We also encourage people with disabilities to apply.**

Pharmacist Assistant QPB

We're looking for exceptional Technical Customer Support Specialists to join a rapidly growing international technology company committed to delivering an outstanding customer experience.


This is not a traditional call center role.


We're looking for people who genuinely enjoy helping others, are naturally curious, technically confident, and can explain technical concepts in a calm, simple, and reassuring way.


If you have experience supporting mobile devices, telecommunications, service desks, ISP support, mobile carriers, or technical customer service, we'd love to hear from you.

 **About the Role**


This position is approximately:

* 60% Technical Support
* 40% Customer Service


You'll assist customers with a variety of technical and account\-related questions while creating an exceptional customer experience across every interaction.


You'll troubleshoot issues, guide customers through solutions, investigate problems, and build lasting customer relationships through empathy, patience, and outstanding communication.

 **What You'll Do**

* Provide technical support via phone, email, and other customer channels
* Troubleshoot mobile device, SIM card, network, connectivity, and account issues
* Assist customers with activation, setup, subscriptions, billing, and service questions
* Explain technical concepts in a simple, easy\-to\-understand manner
* Research complex issues using available resources
* Document customer interactions accurately
* Escalate advanced technical issues when required
* Deliver an outstanding customer experience with empathy and professionalism

 **Remote Requirements**


Because company equipment will be provided, applicants must have:

* A private, dedicated workspace
* Wired (Ethernet) internet connection
* Minimum internet speed:
* 30 Mbps download
* 60 Mbps upload
* Reliable electricity and backup power are highly preferred

 **What We Offer**

* Company\-provided equipment
* Fully remote position
* Weekly USD payments
* Competitive rate of **$6\.50 USD per hour**
* Work with an international team
* Supportive, people\-focused culture
* Opportunity to grow with an expanding organization

 **Hiring Process**

* Resume review
* Prescreen questionnaire
* One\-way video interview
* Live interview
* Final interview
* Offer

 **Please note:**

**Only candidates who complete both the prescreen questionnaire and the one\-way video interview will be considered for this role and progress in the hiring process.**

  

Requirements:  

  

**We're Looking For Someone Who Has**

* 2\+ years of customer service or technical support experience
* Experience in telecommunications, mobile networks, service desk, ISP support, device support, or similar technical environments
* Strong troubleshooting and problem\-solving skills
* Excellent written and spoken English
* Outstanding customer service skills
* High emotional intelligence and empathy
* The ability to remain calm while handling complex customer situations
* Strong attention to detail
* Comfortable working independently in a remote environment

 **Bonus Experience**

* Mobile carrier support
* SIM activation
* Network troubleshooting
* Android or iOS support
* Help Desk / Service Desk
* Zendesk
* Shopify
* Slack

Remote Technical Customer Support Specialist

**Job highlights**


Full time
Johannesburg, Gauteng, South Africa**Job ID**
R200001649**Closing date**
01/08/2026**Last Updated**
01/07/2026**HR Services – Graduate Programme**
HR Services Department Melrose, Johannesburg
Our Graduate Programme in Johannesburg, South Africa offers a unique chance to dive deep into the world of commodity trading, gaining invaluable experience across diverse projects and operations. If you've just finished your degree and are eager to gain practical experience and develop professional skills to start your career, our Graduate Programme is the ideal opportunity for you.
We offer our graduates rewarding career opportunities in different teams that are committed to advancing their careers in a performance\-driven culture. The Graduate Programme offers the possibility for graduates to understand different functions in our company, as all participants will have the opportunity to work on a variety of roles through internal rotations, resulting in a broad exposure to our business.
Working together with industry experts, graduates will gain a variety of skills and have real responsibilities to gain a holistic view of our business. Additionally, training programmes with best\-in\-class partners, will be offered to all participants in topics that will go from technical skills such as trading, traffic, finance, business analytics, to soft skills like networking, public speaking and presentational skills.
All graduates will be assigned to mentors, who will be guide the new joiners through their development path at Glencore. The mentoring programme will support new joiners in understanding our company culture and building networks across the business.**Global HR Hub \& Payroll Services Graduate Programme**
We are seeking a detail\-orientated, proactive, and highly motivated Graduate to be part of the Global HR Services team in Johannesburg, South Africa, through the HR Hub which supports key operational processes for multiple Glencore offices worldwide.
Global HR \& Payroll Services Graduate Programme is designed to prove your aptitude and test your resilience providing functional support to HR Services and Payroll, with opportunities to rotate between.
The HR graduate will work in a shared service centre environment (our HR Hub) and the required attributes include strong organizational skills, a customer\-focused mindset, and the ability to work in a fast\-paced, globally matrixed environment and gain exposure to international HR operations and best practice and contribute to impactful employee experiences across the globe.
We are looking for students who are currently enrolled in or have recently graduated with a Bachelor of Commerce degree in Human Resources, Business Administration or related study is beneficial.**Who we are**  

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.  

With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.  

Glencore’s customers are principally industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.  

Important informationThis material does not purport to contain all of the information you may wish to consider. For further important information, including in connection with forward\-looking statements and other cautionary information, refer to the Important notice section of Glencore’s 2025 Annual Report, which is available at glencore.com/publications. By their nature, forward\-looking statements involve known and unknown risks, uncertainties and other factors which may cause actual results, performance or achievements to differ materially from any future events, results, performance, achievements or other outcomes expressed or implied by such forward\-looking statements. This document does not constitute or form part of any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for any securities. Other informationThe companies in which Glencore plc directly and indirectly has an interest are separate and distinct legal entities. In this document, “Glencore”, “Glencore group” and “Group” are used for convenience only where references are made to Glencore plc and its subsidiaries in general. These collective expressions are used for ease of reference only and do not imply any other relationship between the companies. Likewise, the words “we”, “us” and “our” are also used to refer collectively to members of the Group or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies.Note\*: All applications will be subject to potential background checks. You will be informed if this will be the case. Further information about the processing of your personal data will be made available during the application process. We'll seek your explicit consent prior to processing the data.

HR Services Graduate Programme

· Must be registered with SANC as an Enrolled Nurse.

· Experience in Day Surgical environment will be advantageous.

· Must be Customer Service of Excellence focused.

· Must be prepared to work after hours and over weekends.

· Must be computer literate – MS Word \& Excel.

**Closing date: 10 July** (Post can be taken down sooner)

***This is a 6 month Fixed\-Term\-Contract***

***Copy of highest qualification and SANC 2026 certificate to be attached to CV***

**POPIA CLAUSE – HR ADVERTS**

Your information is collected and processed in accordance with the Protection of Personal Information Act No 4 of 2013 (POPIA).

By applying to this advert, you consent to JMH (Pty) Ltd collecting and processing your personal information for the purpose of determining your eligibility for the advertised position.

If unsuccessful, your personal information is securely destroyed and is not retained by the company.

**NB: Only short\-listed candidates will be contacted.**

**Kindly note that should you not be contacted for this position; your CV will be discarded, and you will be required to re\-apply for any other positions advertised.**

Job Type: Temporary

Enrolled Nurse

**Job highlights**


Full time
Johannesburg, Gauteng, South Africa
Graduate**Job ID**
R200001648**Closing date**
01/08/2026**Last Updated**
01/07/2026**Commercial\- Graduate Programme****Melrose, Johannesburg****Our Commercial Graduate Programme**
Based within our dynamic trading environment, our programmes are structured to bring out the very best in you and give you the opportunity to excel in a commercial role, working alongside the very best people in the business.
You will have direct exposure to the commercial teams and will be trusted with individual responsibility from day one.
The commercial programme is designed to prove your commercial aptitude and test your resilience as the front\-line support within Logistics, Traffic, Risk, middle office, LME Desk Support, Business Development, with opportunities to rotate.
Entrepreneurial abilities, accuracy, and strong communication skills are the key ingredients for a successful career at Glencore.**Our Ideal Candidate:**
We are looking for students who are currently enrolled in or have recently graduated from a Bachelor’s or Master’s degree, ideally in STEM, Finance, Economics or similar, and are available to start in 2027\. We welcome graduates to start anytime from January through to December, based on your availability.
Has an open, flexible and team\-oriented personality with an interdisciplinary thinking and solution\-oriented working attitude
Proficiency with IT applications, including advanced Excel and data\-analysis tools; experience with Power BI and Python is desirable.
Self\-driven with a positive attitude
Willing to embrace a diversity of tasks and responsibilities
Aims to improve processes and procedures to maximize efficiency
High attention to detail and process\-oriented
Able to display good time management and organizational skills
Able to work and communicate with people from various backgrounds inside and outside the Company
**Who we are**  

Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.  

With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.  

Glencore’s customers are principally industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.  

Important informationThis material does not purport to contain all of the information you may wish to consider. For further important information, including in connection with forward\-looking statements and other cautionary information, refer to the Important notice section of Glencore’s 2025 Annual Report, which is available at glencore.com/publications. By their nature, forward\-looking statements involve known and unknown risks, uncertainties and other factors which may cause actual results, performance or achievements to differ materially from any future events, results, performance, achievements or other outcomes expressed or implied by such forward\-looking statements. This document does not constitute or form part of any offer or invitation to sell or issue, or any solicitation of any offer to purchase or subscribe for any securities. Other informationThe companies in which Glencore plc directly and indirectly has an interest are separate and distinct legal entities. In this document, “Glencore”, “Glencore group” and “Group” are used for convenience only where references are made to Glencore plc and its subsidiaries in general. These collective expressions are used for ease of reference only and do not imply any other relationship between the companies. Likewise, the words “we”, “us” and “our” are also used to refer collectively to members of the Group or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies.Note\*: All applications will be subject to potential background checks. You will be informed if this will be the case. Further information about the processing of your personal data will be made available during the application process. We'll seek your explicit consent prior to processing the data.

Commercial Graduate Programme

* Job Description: Answers questions to providers related to Benefit Plans, Claims and related topics
* To communicate effectively for additional information as needed by providers
* Perform accurate data entry
* Perform eligibility and benefit verification
* Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication

  
* Responsibilities: Answers questions to providers related to Benefit Plans, Claims and related topics
* To communicate effectively for additional information as needed by providers
* Perform accurate data entry
* Perform eligibility and benefit verification
* Create effective, grammatically correct and compliant written communications and demonstrate effective listening and soft skills, engaging in effective dialogue through proper, clear, and effective verbal communication

  
* Qualifications: Good computer navigation skills
* Typing speed of 30 Words per Minute with 95% Accuracy
* Well versed with basic functions of Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Ability to work and collaborate effectively with internal customer
* Preferred knowledge of medical terminology
* Preferred ability to make sound decisions under the direction of Supervisor
* Preferred ability to analyze and resolve problems with minimal supervision
* Ability to navigate multiple systems and applications
* Ability to produce high quality outcomes in a highly productive environment.
* Ability to make sound judgments based on available information.
* Excellent written and oral communication skills
* Strong critical thinking skills and attention to detail
* Experience in using email and Web\-enabled applications

***In alignment with the Employment Equity Act, preference will be given to applicants from historically underrepresented groups/ aligned with our EE targets***

Executive

**Job Description**
===================


To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy**Hello Future Universal Advisor Lead**


Welcome to **FNB**, the home of the **\#changeables.** We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.


As part of our team in **FNB Points of Presence (POP)**, you will be surrounded by unique talents and an inclusive environment that values our differences and lives up to the promise of being deeply invested.


As a **Universal Advisor Lead**, you will be responsible for providing critical administrative and risk support to ensure the smooth running of the branch. The role also plays a key part in supporting customer migration to electronic banking channels, ensuring operational efficiency, compliance, and an exceptional customer experience.


Now’s the time to imagine your potential in a team where you can become the best version of yourself.

**Are you someone who can:**

* Complete daily branch administration functions to minimise operational risk.
* Assist in managing branch cash holdings, teller and ATM cash processes.
* Guide and educate customers on adopting and utilising electronic banking platforms.
* Provide a positive customer experience by being helpful, proactive, and responsive to customer needs.
* Deliver high‑quality work by adhering to set standards, procedures, and governance requirements.
* Build and maintain strong relationships with internal and external stakeholders.
* Act responsibly with work‑related resources to support cost‑containment efforts.
* Work according to agreed performance objectives and service level agreements.
* Contribute positively to a learning environment by sharing knowledge and engaging collaboratively with team members.
* Continuously seek feedback and take accountability for personal performance, growth, and development.
* Always conduct yourself with integrity and professionalism.

**Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Administration, Customer Service, or related fields
* **1–3 years of experience** in administrative experience within a branch administration, operations, or compliance environment

**You will be an ideal candidate if you possess the following:**

* Strong understanding of branch operations, risk processes, and governance principles.
* Ability to promote and support customer adoption of digital banking solutions.
* Proven ability to deliver accurate, compliant, and high‑quality administrative outputs.
* Strong relationship‑building skills with internal and external stakeholders.

**You will have access to:**

* Opportunities to build strong relationships as part of a dynamic team.
* A challenging and supportive working environment.
* Personal and professional development opportunities.
* The chance to make a meaningful impact within your branch and community.

**You can be a match if you are:**

* Customer‑focused with strong service orientation.
* Organised, detail‑driven, and committed to compliance.
* Strong in communication and interpersonal engagement.
* Flexible, adaptable, and solutions‑driven.
* A team player with the ability to work independently when required.
* Results‑focused with strong planning and prioritisation skills.

**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Universal Lead**, delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.


All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it.

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


08/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Universal Advisor Lead

Job Overview
  
**Business Segment:** Personal \& Private Banking
  
**Company:** Standard Bank of South Africa
  
**Location:** ZA, Western Cape, Cape Town, Standard Bank, Letterstedt House, Newlands\-on\-Main, Corner of Main Road and Campground Road, Newlands
  
**Job Type:** Full\-time
  
**Job Ref ID:** 80370774A\-0003
  
**Date Posted:** 7/1/2026
  
Save Job
  
Apply Now
  
Job Description
  
  

We are seeking a dynamic and results\-driven Relationship Manager to join our Private Banking team. This role is responsible for growing, managing, and retaining a portfolio of high\-net\-worth clients while delivering exceptional value through personalised financial solutions.
  
  

**Key Responsibilities:**  

Develop and maintain strong relationships with high\-net\-worth clients by providing tailored financial solutions, proactive engagement, and outstanding service.
  
Conduct in\-depth financial analyses, create personalised banking strategies, and ensure full compliance with regulatory requirements and internal policies.
  
Analyse industry trends, assess the competitive landscape, and provide performance reports to support informed decision\-making and drive business growth.
  
Qualifications
  
FAIS aligned Degree in Business Commerce (NQF7 or higher)
  
FAIS Representative certification is mandatory, in line with regulatory requirements.
  
  

**Essential Experience:**  

Minimum of 7 years’ experience in financial services, with at least 5–7 years in a relationship management or private banking role.
  
Proven ability to analyse clients’ financial needs, identify opportunities, and deliver tailored financial solutions that create value for both client and bank.
  
Demonstrated success in client acquisition, retention, and portfolio management within a high\-net\-worth segment.
  
Experience in structuring credit applications and facilitating complex lending, investment, and offshore product offerings.
  
Proficient understanding of banking processes, financial acumen, and consumer banking products.
  
Additional Information
  
  

**Behavioural Competencies:**  

Articulating Information \& Providing Insights
  
Interpreting Data \& Examining Information
  
Developing Expertise
  
Convincing People \& Establishing Rapport
  
Producing Output
  
Seizing Opportunities
  
Taking Action
  
  

**Technical Competencies:**  

Banking Process \& Procedures
  
Commercial Acumen
  
Customer Understanding ( Consumer Banking)
  
Financial Acumen
  
Product Knowledge (Consumer Banking)
  
Risk Identification
  
Risk Reporting
  
Save Job
  
Apply Now
  
  

**Please note:** All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on \+27 800222050 or TransactionFraudOpsSA@standardbank.co.za

Customer Service Jobs in East London - Page 4

Vacancies (page 4 of 8)