Browse live customer service jobs in Randburg, Gauteng. Salaries, top employers and how to apply. Updated regularly.

### **Empowering Africa’s tomorrow, together…one story at a time.**


With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

**Job Summary**


Build high\-performing, scalable, enterprise\-grade applications \& build capability in others to do the same. This includes but is not limited to applying critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions \& leading all phases of the development lifecycle to deliver.**Job Description**


DevOps  

* Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve complex technical problems (Front End, Back End and Integration) with high quality solutions
* Contribute to and in some cases lead all phases of the development lifecycle including e.g. design process
* Determine operational feasibility of solutions by evaluating analysis, problem definition, business requirements, solution development and proposed solutions
* Develop high quality software / application design and architecture in a test driven \& domain driven / cross domain environment
* Quickly produce well\-organised, optimized, and documented source code to deliver technical solutions
* Ensure designs \& solutions support the technical organisation principles of self\-service, repeatability, testability, scalability \& resilience
* Apply general design patterns and paradigms to deliver technical solutions
* Create \& Maintain Sophisticated CI / CD Pipelines (authoring \& supporting CI/CD pipelines in Jenkins / Azure Devops or similar tools and deploy to multi\-site environments – supporting and managing your applications all the way to production)
* Use \& configure modern observability techniques to provide a deeper understanding of the application. To do this, leverage e.g. aggregated logging via ELK stack, metrics via Prometheus / Grafana / NewRelic and distributed tracing like Zipkin/Jaeger etc.
* Automate tasks through appropriate tools and scripting e.g. Docker, Ansible, Kubernetes
* Debug existing source code and polish feature sets.
* Work with guilds and other technical SME’s to improve and evolve technical products and services
* Apply unit testing frameworks and perform integration, validation and verification testing (apply knowledge of stubbing tools e.g. wiremock, hoverfly etc.)
* Apply version control and related concepts and techniques
* Align all application development \& development process to Group Architecture, Security \& Infrastructure guidelines
* Work with project \& program teams (when required) to plan \& manage the development lifecycle e.g. releases, risk management, testing, integration etc.
* Conduct reviews, performance monitoring \& ongoing optimization and maintenance on applications
* Stay ahead of the curve on emerging technologies and development practices e.g. scripting languages, containerization etc.
* Contribute to the design \& evolution of Group Architecture, Infrastructure \& associated technical standards for the organization


People  

* Coach \& mentor other engineers
* Conduct peer reviews, testing, problem solving within and across the broader team
* Provide technical subject matter expertise and support in the attraction and recruitment of Product Engineers for the organization
* Participate as a subject matter expert in the development \& development planning of the broader product engineering team
* Support the people change teams in the design of adoption processes (Customer, Employee \& 3rd Party Adoption)


Risk \& Governance  

* Identify technical risks and mitigate these (pre, during \& post deployment)
* Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
* Create business cases \& solution specifications for various governance processes (e.g. CTO approvals)
* Participate in incident management \& DR activity – applying critical thinking, problem solving \& technical expertise to get to the bottom of major incidents
* Deliver on time \& on budget (always)
**Education**


Bachelor's Degree: Information Technology*Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.*

*Absa Bank Limited reserves the right not to make an appointment to the post as advertised*

Senior ETL Developer

**ZEISS is technology and innovation.** Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.


Wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. Our employees push the boundaries of what is possible, creating value through quality and innovation and helping shape new ways of seeing the world.


We’re looking for a Sales \& Application Specialist to join us in Randburg, South Africa with extensive travel across South Africa and Africa.


Join our ophthalmology business and help customers access technology that supports their clinical work. You will combine medical sales expertise with applications support, building strong relationships with customers and key opinion leaders while supporting our portfolio of devices and related consumables.


**Your Role**

You will develop new business, strengthen customer relationships and provide applications support and maintenance for our installed product portfolio. Understanding customer needs and translating product knowledge into practical guidance, you will help achieve sales targets and deliver a consistent customer experience.


Working with colleagues across sales, marketing and customer service, you will identify growth opportunities, support existing customers and maintain high standards of quality, compliance and professionalism.


The role of Sales \& Application Specialist will involve:


* Proactively identifying new sales opportunities, developing prospective customers and converting opportunities into sales.
* Achieving or exceeding agreed sales targets, including ophthalmology equipment sales, while supporting customer acquisition and territory growth.
* Providing applications support and maintenance for the installed product portfolio, helping customers address questions and troubleshoot problems.
* Presenting products and services that meet customer needs, clearly communicating their features, benefits and value.
* Building lasting relationships with existing and prospective customers, providing responsive service that supports satisfaction and loyalty.
* Supporting key opinion leaders in ophthalmology and developing relationships with relevant internal and external stakeholders.
* Maintaining detailed product knowledge and using your training experience to help customers understand product applications.
* Monitoring market trends, competitor activity and industry developments, translating insights into opportunities for growth.
* Maintaining accurate Salesforce records of customer interactions, sales calls and pipeline progress, and achieving agreed call rates by customer type.
* Collaborating across departments to support company objectives and provide coordinated customer support.
* Providing additional regional support for the wider company portfolio of devices and related consumables when required.
* Following sales processes, company policies, industry regulations and Quality Assurance and Regulatory Affairs requirements.
**Your Experience**

* A degree or equivalent tertiary qualification in a scientific, engineering, technical or product\-related field; science or optometry; business administration; marketing; or another relevant discipline.
* Three to five years of professional experience in medical sales.
* Previous sales experience with a proven record of achieving targets.
* Experience delivering training and building relationships with internal and external stakeholders.
* Knowledge and experience of the theatre environment, alongside excellent knowledge of the regional ophthalmology market.
* Proficiency in Microsoft Office and Salesforce.
* Excellent communication, listening, presentation and negotiation skills, with the ability to explain product value and influence decisions.
* Strong organisational skills, attention to detail and effective time management.
* Analytical, troubleshooting and decision\-making skills, combined with strategic thinking and a proactive approach.
* The ability to work independently and collaboratively, showing initiative, integrity and a strong focus on customer service.
* An approachable, supportive manner.

It would be desirable if you had:


* Medical sales experience specifically within ophthalmology.
* Experience selling in a B2B or B2C environment.

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.


Your ZEISS Recruiting Team:


Joe Taroni

Sales and Application Specialist

**Project Progpo Consultancy is looking for a skilled and reliable WiFi Technician to install, configure, maintain, and troubleshoot WiFi and network systems for clients.**

The successful candidate will be responsible for ensuring that clients have stable, secure, and reliable internet connectivity while providing professional technical support.

Key Responsibilities

* Install and configure WiFi routers, access points, and network equipment.
* Set up and maintain wireless networks for residential and business clients.
* Troubleshoot slow, unstable, or disconnected WiFi connections.
* Identify and resolve network connectivity issues.
* Conduct site assessments to determine suitable equipment and WiFi coverage.
* Configure network devices and ensure they are properly secured.
* Test network performance and signal strength.
* Replace or repair faulty networking equipment where required.
* Provide technical support and guidance to clients.
* Maintain accurate records of installations, repairs, and maintenance.
* Ensure all installations are completed safely and professionally.
* Keep up to date with current networking technologies and equipment.

Requirements

* Previous experience as a WiFi Technician, Network Technician, IT Technician, or similar role.
* Knowledge of WiFi networks, routers, access points, and basic networking.
* Ability to troubleshoot connectivity and network issues.
* Understanding of IP addresses, LAN/WAN, DHCP, and basic network configuration.
* Good technical and problem\-solving skills.
* Good communication and customer\-service skills.
* Ability to work independently and travel to client sites.
* A valid driver's licence will be an advantage.
* Relevant IT or networking certification will be an advantage.

Personal Attributes

* Reliable and responsible.
* Technically minded and solution\-oriented.
* Professional when dealing with clients.
* Good attention to detail.
* Punctual and organised.
* Able to work under pressure.
* Willing to learn and adapt to new technologies.

**Company:** Project Progpo Consultancy  
**Position:** WiFi Technician  
**Employment Type:** Full\-time  
**Location:** Johannesburg, South Africa

Apply on www.pptransact.com

Work Location: In person

Technician

**Motus Toyota Bryanston** currently holds vacancy for a **Sales Representative: Used Vehicles.**


Reporting to the Manager: Used Vehicles Sales, this position will be suited to an individual who have had exposure in selling used vehicles and the ability to provide excellent customer service.


Customer and sale management.  

Understanding of the compliance governing the motor retail industry would be an advantage.  

Experience in cold calling to develop a client base  

Knowledge of dealership policies and procedures  

Knowledge of competitive motor industry  

Knowledge of complete Toyota SA structures and procedures will be a huge advantage.  

Develop the business to reach set sales targets for the month.  

Drive specific strategies to retain and grow existing customer base.  

Manage customer expectations to ensure effective delivery of service  

Marketing and promotions  

KNOWLEDGE, SKILLS AND QUALIFICATIONS:


A minimum of Grade 12  

Clear Criminal Record  

Valid Driver’s License  

3 years sales executive experience  

Computer literacy is essential  

Proven track record of meeting regular monthly targets on budget and CE  

Must have excellent verbal communication skills  

Customer and team orientation

Sales Representative: Used Vehicles - Motus Toyota Bryanston

Dis\-Chem Pharmacies require the services of a reputable Pharmacist Assistant Post Basic Qualified \- PBQ for their store in Ferngate. You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
  

**Minimum** **Requirements****:**  

* Grade 12 / Matric
* Post Basic Pharmacist Assistant Qualification
* Registered with the South African Pharmacy Council (SAPC)
* Willing and able to work retail hours

**Advantageous:**

* Knowledge of Retail/ FMCG operations
* 3rd Additional Language
* Knowledge of or experience in SAP and E\-Scripting
* Unisolve Experience

  

**Duties and Responsibilities:*** Pharmacy Council


	+ A pharmacist's assistant registered in the category pharmacist's assistant (post\-basic) may perform the
	+ following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
	+ the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
	+ assist with the compounding, manipulation or preparation of a non\-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist
	+ assist with the manufacturing of a non\-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist the re\-packaging of medicine the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances
	+ the ordering of medicine and scheduled substances up to and including Schedule 5 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
	+ the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
	+ the provision of instructions regarding the correct use of medicine supplied
	+ the provision of information to individuals in order to promote health  

Dispensing of Medication under direct personal supervision of Pharmacist:


	+ Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmacy Council
	+ Capture script details accurately and verify patient’s details on the system
	+ Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions
	+ Give accurate instructions to the patients regarding the correct use of medicine supplied
	+ Keep abreast of changes in medical scheme procedures and requirements for claims and dispensing
	+ Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist  

Customer Service:


	+ Advise and assist patients at the dispensary, self\-medication counter and front\-shop
	+ Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments
	+ Explain all medical aid cost to patients
	+ Provide information to individuals in order to promote health
	+ Follow through on any promises made to customers  

Administration:


	+ Process all paperwork necessary for the accurate submission of claims to medical schemes
	+ Correct errors on scripts rejected by medical scheme
	+ Ensure authorization of chronic, HIV and oncology medication
	+ Maintain customer profiles on the system
	+ Merge profiles locally and Vexall should be notified to merge profiles centrally
	+ Take note of any messages on the customer profile and take suitable action  

Stock Control:


	+ Report on low/out of stock levels and stock errors to the dispensary manager
	+ Facilitate Bi\-annual stock takes
	+ Exercise stock, cash and asset control  

General:


	+ Housekeeping must be in accordance to Dis\-Chem standards. Make sure that the store is always clean and tidy.
	+ Adhere to Dis\-Chem policies and procedures and standard operating procedures.
	+ Adhere to health and safety rules and regulations.
	+ Fridges and workstations must be clear of clutter and personal belongings.
	+ All staff must work in Dis\-Chem approved uniforms.  

ROLE COMPETENCIES


	+ Knowledge and understanding of Unisolv SAP.
	+ Finds solutions to potential issues as well as knowing when to escalate the problem
	+ and what level to escalate it to.
	+ Excellent communication skills, including the ability to communicate with people from
	+ all sections of the community.
	+ Addresses customer queries in a timely manner.
	+ Takes personal responsibility for the quality and timeliness of work and achieves
	+ results with little oversight.
	+ Demonstrate patience and the ability to remain calm in stressful situations.
	+ Technical skills Computer i.e. Microsoft office, numerical skills, Unisolv, E\-Scripting

 **Special conditions of employment:**

* Registered with the South African Pharmacy Council
* Willing and able to work retail hours
* Controlled room temperature, security, limited space, health and safety, risk stock
* Physically fit and able to stand for a long period
* Valid driver’s license
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

PBQ Pharmacist Assistant - Ferngate

ZEISS is technology and innovation. Founded in Germany in 1846, ZEISS is an internationally leading technology enterprise operating in the optics and optoelectronics industries across 50 countries.


As a company wholly owned by a foundation, ZEISS is committed to responsibility in all its activities. As a pioneer in scientific optics, our employees across the globe continue to push the boundaries of what is possible. With a strong focus on quality and innovation, ZEISS creates value for its customers and helps shape new ways of seeing the world.


We’re looking for a Head of Finance to join us in Randburg, South Africa.


Join our South African business and help shape the financial and operational foundations for sustainable growth. Working closely with local leaders and international colleagues, you will support our business operations and contribute to our expansion across Africa.


**Your Role**

Reporting to the Managing Director and working as a member of the Senior Management Team, you will lead our financial operations alongside facilities, logistics and warehouse management. You will combine strategic insight with practical leadership to strengthen financial performance, improve operational efficiency and support responsible growth.


The role of Head of Finance will involve:


* Leading financial planning, budgeting, forecasting and analysis, identifying opportunities to optimise costs and support expansion into new markets and services.
* Overseeing financial reporting, compliance with accounting standards, VAT and income tax reviews, and external audits. You will present financial insights during quarterly Board calls and monthly business unit reviews.
* Managing cash flow, liquidity and treasury activities to support operational needs, strategic investment and financial risk mitigation.
* Taking ownership of the SAP ERP system and improving financial systems, internal controls, governance and administrative processes through technology and automation.
* Partnering with leaders across the business, providing clear analysis and insight to guide decisions, improve productivity and enable growth.
* Overseeing logistics and warehouse operations, including transportation, shipping, receiving, inventory control, order fulfilment and distribution. You will manage budgets, supplier relationships and performance to deliver efficient, reliable and compliant operations.
* Managing facilities, property leases, maintenance, renovations and capital expenditure, while maintaining health, safety and environmental standards and overseeing electricity and water reporting.
* Coordinating legal and compliance matters with external legal counsel, including tenders, contract reviews, negotiations and regulatory requirements. You will also strengthen contract management practices across the business.
* Acting as Export Control Manager, overseeing sanctions screening, blocked orders, cross\-border deliveries, export licences and supporting documentation. You will advise colleagues, coordinate with trade compliance specialists and stop transactions where export compliance is uncertain. Where applicable, this includes coordinating export control requirements for digital business activities.
* Leading quarterly risk reviews, maintaining the annual risk inventory and submitting risk reports within required deadlines, with prompt escalation of significant risks to the Managing Director and Group Risk Management.
* Supporting the financial administration and legal aspects of the SSC Africa expansion project, working closely with project teams.
* Leading and developing the finance and logistics teams, promoting collaboration, accountability and continuous improvement while demonstrating ZEISS leadership principles and our Code of Conduct.

**Your Experience**

* A Chartered Accountant (South Africa) qualification: CA(SA).
* A minimum of five years’ experience in a senior finance role, including experience working with multinational companies.
* Strong knowledge of IFRS, tax regulations and internal control systems, supported by sound financial planning, reporting and cash management expertise.
* Experience in risk management and mitigation, together with experience in facilities, logistics and warehouse management.
* Proven leadership skills, with the ability to develop teams and build trusted relationships across functions.
* Strong strategic, analytical and problem\-solving skills, with the ability to translate financial information into clear recommendations.
* Excellent written and verbal communication skills, alongside strong negotiation, project management and change management capabilities.
* Confidence using financial systems and technology to improve processes and efficiency.
* A collaborative and adaptable approach, with the ability to work independently, manage competing priorities and maintain accuracy and attention to detail.
* Sound judgement and a strong commitment to ethical conduct.

It would be desirable if you had:


* An MBA.
* Experience within the medical technology sector.

Apply now to take the next step in joining ZEISS, where you can push technological boundaries, shape markets and contribute to the advancement of society.


Your ZEISS Recruiting Team:


Joe Taroni, Maite Nomthandaso Makgai

Head of Finance

**Motus Toyota Strijdom Park** currently holds a vacancy for a **Dealer Principal.**


This position is regarded as a key senior management role, and it would be expected that the individual will properly manage the Dealership and ensure its profitability.


Reporting to the **Franchise Director,** the Dealer Principal is fully responsible for the management of the Dealership, which includes:

* Ability to deliver bottom line results while ensuring compliance to company policies and corporate governance
* Ability to develop and implement strategies for growth
* Ability to make sound business decisions
* Ability to apply modern business methods
* Ability to ensure maximum efficiency and profitability in all departments
* Ability to create a customer centric environment and maximize customer service levels
* Ability to manage cash flow, stock and assets at a level commensurate with profit requirements and satisfactory return on investment
* Ability to manage risk and ensure audit requirement compliance
* Ability to ensure dealer compliance to franchise standards and target requirements
* Ability to create a high\-performance culture and climate in the dealership
* Strong ability to attract, motivate and retain talent
* Ability to develop and encourage strong working relationships at all levels in the business
* Ability to work under pressure
* Ability to work both in a team and independently
* Ensure that all assets of the Company are properly secured
* Monitor the market position consistently, and the sales versus manufacturer’s targets
* Monitor the sales versus NAAMSA, the competitors’ sales and market activity, and compare the performance against the previous year
* Forecast peaks sales criteria to maximize stock levels
* Review all pricing policies, sales discounts, fleet discounts, parts pricing, and labour rates
* Ensure that stock levels are kept at required levels and forecast for the future
* Monitor the ageing of stocks and effect adjustments to keep in place
* Generate research into Customer Satisfaction requirements for improvement

**KNOWLEDGE, SKILLS AND QUALIFICATIONS:**

* Post matric qualification
* A minimum of 5 years in a Dealer Principal position
* Valid Driver’s License
* Clear Criminal and Credit Record
* Basic business and financial acumen
* Sound knowledge of manufacturer requirements.
* Knowledge of governance and compliance regulations and requirements
* Fully computer literate
* Motor industry trading experience
* Entrepreneurial skills
* Excellent communication and customer service skills
* Sound understanding of sales, service and parts
* Good administrative skills

Dealer Principal - Motus Toyota Strijdom Park

Dis\-Chem Pharmacies' requires the services of a reputable Health Consultants specialising in Vitamins and Supplements for their store in Verdi.
  

You will be responsible for effectively promoting and selling Dis\-Chem Health Focus products through consistent customer service,  

  

**Minimum Requirements:** **Essential:**

* Grade 12 / Matric
* Minimum of 6 months’ sales experience in a Vitamins / Health environment
* Strong command of the English language
* Computer literate – MS Office
* Sound numerical skills
* Willing and able to work retail hours

**Advantageous:**

* Qualification in BSc Biomedicine and/or BSc Biotechnology, or relevant qualification within the health focus field
* Sales experience in a retail environment
* Experience in the health industry (vitamins, supplements or health foods)
* Fluent in a 2nd language prominently spoken in the area

 **Job description:**

* Assist and advise customers, and ensure the highest levels of customer care and service are met
* Assist with back shopping when requested to do so, to ensure the effective operation of the department and store
* Keep merchandise displays in the health focus area stocked and faced up
* Report all price discrepancies to management as they appear
* Adhere to store layouts within the Health Department
* Ensure broadsheet items are well displayed, merchandised, promoted and available
* Implement promotional displays and merchandising material
* Achieve monthly team, brand and vendor targets
* Keep abreast with new products and product lines
* Follow the Health Department’s administrative processes and procedures, including, but not limited to, weekly returns, stock control and monitoring of stock levels

 **Competencies:**


Essential:

* Promotions and personal selling
* Customer service
* Strong command of the English language
* Basic report analysis
* Team player
* Time management
* Honest and trustworthy


Advantageous:

* Product knowledge and stock control
* Bilingual

 **Special conditions of employment:**

* Willing and able to work retail hours
* Able and physically fit for walking, standing, climbing, kneeling, bending, and pushing, pulling lifting and moving objects
* Valid driver’s license and own reliable transport
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary \+ commission
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Health Consultant - Verdi

**FLOWPATH HAS A VACANCY FOR A MOTORBIKE DRIVER**

**ADVERT REF:** 2026/09

**JOB TITLE:** MOTOR BIKE DRIVER : RANDBURG, JOHANNESBURG

**JOB GRADE:** 14

**CLOSING DATE:** 2026/10/01

**POSITION AVAILABLE FROM:** IMMEDIATELY

**AREA:** RANDBURG, GAUTENG

**DEPARTMENT:** LOGISTICS

**ACTUAL PLACE OF WORK:** RANDBURG, GAUTENG

**POSITION TYPE:** Permanent

**Purpose of Position:**

* To collect and deliver reports; specimens and parcels sufficiently and timeously to and from the wards, hospitals, Dr’ rooms, factories and relevant clients by means of a motorbike or vehicle.

**Requirements:**

* 1 year general driving experience
* Valid Motor Bike License (Code A1\)
* Knowledge of National Traffic rules and regulations
* Communication skills
* Grade 12
* Must be prepared to work overtime , weekends , public holidays as required
* Valid South African Drivers Licence (Code A)

**Advantageous:**

* 2\-3 years experience as a driver collecting and delivering goods
* Knowledge of the relevant geographical area
* Knowledge of basic vehicle maintenance
* Communication skills
* Valid South African Drivers Licence (Code A)

**Key Responsibilities:**

* Collect and deliver reports, specimens and parcels in order to ensure that clients and labs received them timeously
* Maintain safekeeping and maintenance of company vehicles and relevant equipment in order to remain contactable and deliver excellent service.
* Maintain good client relations in order to promote the image of Flowpath at all times.

**Behavioural Competencies:**

* Task structuring
* Action orientation
* Customer Focus
* Quality Orientation
* Interpersonal sensitivity
* Technical knowledge
* Team work
* Flexibility
* Stress management

**General:**

* Travelling involved

Please e\-mail CV's

**FROM** 2026\-09\-05

MUST BE WILLING TO UNDERGO A FULL SELECTION PROCESSINTERESTED PERSONS TO APPLY ONLINE NO LATER THAN **2026\-10\-31** .

PLEASE STATE THE POSITION YOU WOULD LIKE TO APPLY FOR.NO LATE APPLICATIONS WILL BE ACCEPTED.FLOWPATH IS AN EQUAL OPPORTUNITY EMPLOYER AND ALL APPOINTMENTS WILL BE MADE ACCORDING TO THE COMPANY'S EMPLOYMENT EQUITY TARGETS AND PLAN

Job Type: Full\-time

Pay: R6 000,00 \- R7 000,00 per month

Work Location: In person

Motor Bike Courier Driver

**Company Description** **About Kaelo**  

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

 **Job Description** **KEY OUTCOMES** (not limited to)

**Onboarding and Maintenance of Members, Clients and Brokers:**

* Create member, client or broker profiles
* Create policy within membership profile
* Maintain member details
* Maintain dependent details

**Manage Offboarding of Clients:**

* Manage suspension of member
* Manage resignation or termination on member

**Manage Communication and Relationships:**

* Liaise with Client Relationship Managers regarding progress and updates
* Ensure process is complete by Billing Cycle cut off times
* Respond to queries regarding the membership process with both internal and external stakeholder

**Continuous Improvement:**

* Identify issues, perform root cause analysis and contribute towards process and system enhancements

  

**Qualifications** **SPECIAL REQUIREMENTS**

* Telephonic etiquette and Professionalism
* Customer urgency

**PERSON DETAILS: WORK EXPERIENCE**

**REQUIRED**

* 1\-2 Years in Membership administration.
* Customer service environment experience.

 **EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY**

**REQUIRED**

* Matric
* Good Computer knowledge/literacy especially in MS Word, MS Excel and MS Outlook
* Certificate in Business management/Office management or Office administration

**PREFERRED**

* FAIS Complaint: RE5 would be advantageous

**TECHNICAL SKILLS OR KNOWLEDGE**

**REQUIRED**

* Proficient in Excel

  

**Additional Information** **Personal Attributes**

* **Accountability**
* **Action orientated**
* **Collaborative**
* **Communication**
* **Business writing skills**
* **Manage complexity**
* **Problem solving skills**
* **Decision thinking**
* **Encourages engagement**
* **Resilient and adaptive**
* **Resourceful**
* **Demonstrates self\-awareness**
* **Purpose driven**
* **Significance and values orientated**

Health Membership Administrator

**Job Description**
===================

To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value\-adding solutions in a fast\-paced environment, while consistently adhering to company policies and procedures
**About the Role**

FNB is recruiting **Sales Advisors across multiple outbound sales environments within Personal Segment Suites (PSS)** . These opportunities sit across distinct product lines, including:


* **Transact Outbound (Suits) Desk** – Randburg (6 Positions)

Each environment operates with **its own focus area, leadership team, and performance objectives** , offering candidates the opportunity to specialise within a specific product suite while contributing to the broader PSS sales strategy.


As a Sales Advisor, you will be placed within **one of these dedicated teams** , where you will be responsible for driving outbound sales within your allocated product line. While the core expectation of delivering strong sales performance and excellent customer experience remains consistent, **the day\-to\-day responsibilities, product focus, and customer engagement approach will differ depending on the team you join** .


**Across all environments, you will:**

* Engage customers through outbound channels to promote relevant financial solutions
* Identify customer needs and match them with tailored product offerings specific to your business unit
* Drive sales performance within a structured, target\-driven environment
* Deliver a high standard of customer service while adhering to compliance requirements

These opportunities are suited to individuals who thrive in a **high\-performance sales culture** , while also recognising the value of **specialisation and product expertise** within a focused team.


Working in PSS offers you exposure to a **diverse sales ecosystem** , where different product lines operate in parallel, giving you the opportunity to:


* Develop deep expertise within a specific product set (Transact, Credit Cards, or Unsecured Lending)
* Build a strong foundation in outbound sales methodologies
* Gain visibility into broader career pathways across FNB’s sales environments

This role is ideal for professionals who are:


* Passionate about **sales and performance\-driven environments**
* Motivated by **targets, incentives, and continuous improvement**
* Comfortable operating in a **fast\-paced outbound contact environment**
* Looking to grow within **specialised sales teams rather than a generalist role**

  

As a Sales Advisor, your responsibility is to provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offer value\-adding solutions within a dynamic environment while adhering to policy and process.  

  



**Are you someone who can:**

* Execute own work in accordance with the organisational values and code of ethics.
* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution Identify and escalate risk as normal part of work.
* Produce high quality work by adhering to predefined standards and procedures and in accordance with compliance and governance standards.
* Work with enhanced processes and procedures to maintain operational efficiencies.
* Deliver work in an accurate manner to ensure consistent results.
* Draw on knowledge and experience to identify and develop solutions that leads to improved service delivery and quality
* Adhere to quality standards, turnaround times and Company policies and procedures.
* Complete relevant administration, reporting and updating of information accurately and on time.
* Achieve sales targets in line with performance scorecards and achieve an acceptable cost of sales ratio through pipeline managements and sales quality.
* Identify opportunities to increase sales revenue and to grow the organisational client base while containing costs.
* Assist with retaining or signing unbanked customer base with a view to improve and increase profitability.
* Maximize sales by selling packaged financial solutions to clients.
* Maintain specialised knowledge on all FirstRand approved products, application procedure, fulfilment processes and timelines to drive and achieve relevant sales targets.
* Maximise cross\-selling opportunities.
* Drive adoption of digital and other self\-service options across client base.
* Contribute to teamwork and inclusivity within own team.
* Contribute to cost efficiencies through responsible utilisation of work related resources.
* Achieve expected financial targets and uphold associated service levels.
* Build and maintain stakeholder relationships.
* Deliver customer service through adherence to quality service standards.

**You will be an ideal candidate if you:**

* A minimum of 1 to 3 years of experience in direct sales
* Have Matric
* NQFL5, Diploma or Degree would be advantageous
We are looking for a self\-starter  
* 

**You will have access to:**

* Opportunities to network and collaborate
* A challenging working environment
* Opportunities to innovate

**We can be a match if you are:**

* Adaptable and curious
* Analyse complex data sets
Thrive in a collaborative environment  
* 

**Apply now if you are interested in taking the next step. We look forward to engaging with you!**

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

12/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Sales Advisor - Johannesburg

### **Empowering Africa’s tomorrow, together…one story at a time.**


With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

**Job Summary**


Apply critical thinking \& problem solving skills to contribute to all phases of the development lifecycle \& quickly produce well\-organised, optimized, and documented source code to deliver high\-performing, scalable, enterprise\-grade applications.**Job Description**


Point of Sale and Postilion experienced product engineer.


DevOps  

* Apply critical thinking, design thinking and problem solving skills in an agile team environment to solve technical problems (Front End, Back End OR Middleware) with high quality solutions
* Contribute to all phases of the development lifecycle including
* Evaluate analysis, problem definition, business requirements, solution development \& provide recommendations to enable the operational feasibility of solutions
* Quickly produce well\-organised, optimized, and documented source code to deliver technical solutions
* Ensure designs \& solutions support the technical organisation principles of self\-service, repeatability, testability, scalability \& resilience
* Apply general design patterns and paradigms to deliver technical solutions
* Support the development of CI / CD Pipelines (authoring \& supporting CI/CD pipelines in Jenkins / similar tools and deploying to multi\-site Kubernetes environments – supporting and managing your applications all the way to production
* Automate tasks through appropriate tools and scripting e.g. Jenkins, Docker, Ansible, Kubernetes
* Debug existing source code and polish feature sets.
* Work with integrated teams and other developers to improve and evolve technical products and services
* Align all application development \& development process to Group Architecture \& Infrastructure guidelines
* Provide input into project \& program teams (when required) to plan \& manage the development lifecycle e.g. releases, risk management, testing, integration etc.
* Conduct reviews, performance monitoring \& ongoing optimization and maintenance on applications
* Stay ahead of the curve on emerging technologies and development practices and continuously evolve existing knowledge \& skill in preparation for cross domain and other experiences e.g. Secure Side, Testing, Infrastructure solutions etc.Prepare QA \& Automation testing documentation (planning, design, execution and sustainability)

Testing

* Develop test plans
* Perform various types of testing (manual, automation, regression, integration, black box, scalability)
* Evaluate test cases and analyse \& report results
* Facilitate test plan / case reviews within squads
* Work with product engineers to evaluate software / solution quality \& provide recommendations for improvement / enhancement


People  

* Conduct peer reviews, testing, problem solving within and across the broader team
* Support the people change teams in the development of user material (Customer, Employee \& 3rd Party Adoption)


Risk \& Governance  

* Identify technical risks and mitigate these (pre, during \& post release)
* Update / Design all application documentation aligned to the organization technical standards and risk / governance frameworks
* Participate in incident management \& DR activity – applying critical thinking, problem solving \& technical expertise to get to the bottom of major incidents

**Education**


Bachelor's Degree: Information Technology*Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.*

*Absa Bank Limited reserves the right not to make an appointment to the post as advertised*

Point of Sale and Postilion Specialist Product Engineer

**Job Requisition details**
---------------------------


Req: 147569


Role: Client Service Consultant (Maternity Replacement)


Area: Randburg CBD


Advert closing date: 04/9/2026


**Job Family**
--------------


Sales and Service


**Career Stream**
-----------------


Client Service


**Leadership Pipeline**
-----------------------


Manage Self: Technical (MST)


**FAIS Affected**
-----------------


FAIS Affected \- Yes
**Job Purpose**
---------------


To educate clients on the convenience, security and functionality of digital and self\-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.


**Job Responsibilities**
------------------------


Client Engagement:


* Address any concerns relating to the queue flow or digital devices.
* Assist client to download online applications and resolve any log in issues.
* Assist the client to buy value\-added services (e.g. pre\-paid data and airtime) online or through a self\-service device.
* Assist the client to obtain statements, cards and other relevant documentation from self\-service zones.
* Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
* Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
* Educate clients and potential clients on how to subscribe and service their account.
* Educate clients on self\-service, digital functionality and features.
* Facilitate a conversation with the client to assist them to complete their service needs online.
* Identify quality sales leads and enable cross\-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
* Meet, greet, establish and clarify client needs and verify documentation and direct clients.
* Nurture strong, long\-standing client relationships.
* Own the client request end to end and route for alternative intervention if not equipped to service the client.
* Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:


* Accept and service cash transactions over the counter.
* Action control check list applicable to teller, enquiries and foreign functions daily.
* Balance and secure branch stock holding (e.g. cards).
* Control the queuing process and prioritise clients with special needs.
* Destroy old stock (e.g. cards) identified by reports.
* Enable the further processing of inter\-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
* Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
* Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
* Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
* Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
* Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
* Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:


* Mitigate risk by controlling counter and drop safe limits according to policy.
* Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:


* Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
* Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
* Improve digital enticement and migration volumes to self\-service devices and online channels.
  
**Essential Qualifications \- NQF Level**
-----------------------------------------


* Diploma
**Preferred Qualification**
---------------------------


Banking Services (example, Higher Certificate in Banking Services \- NQF5\)


**Minimum Experience Level**
----------------------------


1 \- 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.


**Technical / Professional Knowledge**
--------------------------------------


* Customer service principles
* Product Knowledge
* Problem solving skills
* Relationship management
* Nedbank security policies and procedures
* Governance, Risk and Controls
* Forex product
**Behavioural Competencies**
----------------------------


* Building Customer Loyalty
* Earning Trust
* Collaborating
* Managing Work
* Adaptability
* Stress Tolerance
* Continuous Learning
\-


***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

Client Service Consultant

We are currently looking for a qualified and experienced Nail Technician to join our team.

Salary:

\* Basic salary: R3,000

\* 20% commission

Requirements:

Applicants must have at least 2 years experience and be skilled in:

\* Gelish

\* Acrylic

\* Ombre

\* ⁠Polygel

\* ⁠sculpture

\* French Tips

\* Nail shaping (Coffin, Stiletto \& Square)

\* Nail Art

\* Manicures

\* Pedicures

\* Foot Scrubs

Additional Requirements:

\* Previous salon experience (minimum 2 years)

\* Reliable, professional, and punctual

\* Friendly with excellent customer service

\* Able to work well in a team

If you’re passionate about nails and want to join a professional salon, we’d love to hear from you!

To apply:

WhatsApp: 067 830 0856

Call: 067 830 0856

Pay: R5 000,00 \- R8 000,00 per month

Work Location: In person

Nail Technician Wanted

**Company Description** **About Kaelo**  

Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corporate and Retail clients across South Africa – products offerings include Medical Insurance, Medical Aid, Gap Insurance, Kaelo Money and employee assistance programmes.

 **Job Description**  

The Kaelo Health Claims Administrator is responsible for the management of all gap cover related tickets and correspondence. The responsible person captures all gap cover claims and corresponds with the membership base. This individual has knowledge of the gap claims environment. There is a strong focus on accurately and efficiently resolving the claim ticket received whilst ensuring effective communication and exceptional customer service and satisfaction

**KEY OUTCOMES**


(not limited to) Level 4 and 5 process elements


The accurate and efficient capturing of claims received


Assist Kaelo clients with queries and provide suitable query resolution


Accurate completion of administrative targets on a daily basis


Dealing with multiple queries from Kaelo members and intermediaries


Ongoing feedback to clients


Management of all claim related mailboxes


Ad hoc functions as required by management

 **Qualifications**  

Insurance industry experience


2\-5 Years experience in claims handling


5 Years experience in claims handling

**PREFERRED**


Health Insurance industry

**EDUCATION: QUALIFICATIONS: ACCREDITATIONS WITH PROFESSIONAL BODY**

**REQUIRED**


FAIS

**REQUIRED**


Grade 12 – Matric

**PREFERRED**


RE5 certificate

**TECHNICAL SKILLS OR KNOWLEDGE**

**REQUIRED**


Computer literate, including Microsoft Access and Intermediate Excel Skills.

**PREFERRED**


Experience on MIP system

 **Additional Information** **PERSONAL ATTRIBUTES: COMPETENCIES**

* Sound knowledge and experience in the provision of Occupational Health and Primary Healthcare, IOD and medical emergencies
* Conducting medical surveillance examinations  

Interpret and record medical surveillance findings and refer medical surveillance findings to Occupational Health Medical Practitioner
* Document management
* Health Risk assessment knowledge
* Ensure legal compliance of on\-site clinic
* Qualifications: Professional Nurse and a Qualification in Occupational Health will be an advantage
* Up to date and relevant registration with SANC, SASOHN and DoH
* Certificate in dispensing, audiometry and spirometry
* Computer literacy (Ms Office, Word, Excel, Outlook and PowerPoint).
* Customer orientation, focus on excellence and teamwork
* Ethical behaviour
* Excellent communication skills

Health Claims Administrator

**Part\-Time Bookseller Wanted for Week and Weekend Shifts**

Key responsibilities:

· Customer Service

· Sales \& Selling

· Book Knowledge

· Merchandising

· Security

· Stock

· Hygiene, Safety \& Housekeeping

Minimum requirements:

· Matric or NQF level 4

· Book selling experience would be an advantage

. Must reside in or near Randburg

PLEASE SEND YOUR WITH THE POSITION AND AREA YOU ARE APPLYING FOR IN THE SUBJECT LINE. IN YOUR EMAIL PLEASE INCLUDE NOTICE PERIOD AS WELL AS CURRENT SALARY. NO CV'S WILL BE CONSIDERED IF THE ABOVE CONDITIONS ARE NOT ADHERED TO IN YOUR APPLICATION.

SHOULD YOU HAVE NOT HEARD FROM US WITHIN 3 WEEKS OF YOUR SUBMISSION OF CV, PLEASE CONSIDER YOURSELF UNSUCCESSFUL IN YOUR APPLICATION.

Job Type: Part\-time

Education:

* High School (matric) (Required)

Experience:

* Sales: 1 year (Required)

Work Location: In person

Part-Time Bookseller Wanted for Week and Weekend Shifts -Randburg

Dis\-Chem Pharmacies requires experienced Casual Cashiers for their store in Verdi. Support customer service at point of sale while ensuring a world\-class shopping experience. Record customer transactions on the Dis\-Chem operating system according to company policies \& standard operating procedures, with zero tolerance toward inaccuracies \& elimination of fraud risk **Essential:**

* Grade 12 / Matric
* A minimum of 6 months’ experience cashier/till operations experience
* Computer literate – MS Office
* Sound numerical skills
* Strong command of the English language
* Basic customer service
* Willing and able to work retail hours

  

**Job Description:**  

* Adhere to Dis\-Chem’s customer service policies and procedures
* Establish a professional relationship with customers
* Report customer complaints and compliments to the Frontline Supervisor, or store management
* Adhere to the customer turnover hourly rate
* Be aware of current sales and promotions
* Ensure colleagues and customers are not exposed to any risk
* Carry out and manage Dis\-Chem 5 star communication principles
* Be responsible for cash flow
* Ensure all line voids and price changes are approved and signed off by the supervisor
* Exchange merchandise for customers and accept returned goods by customers when authorised to do so
* Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis\-Chem
* Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
* Ensure cash is placed in drop safe according to Dis\-Chem’s SOPs
* Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
* Ensure all outgoing stock/items/scripts are scanned and paid for
* Ensure that all money is strictly kept safely and securely inside the till
* Handle daily takings confidentially, and only discuss with management
* Be alert, recognise and report suspicious behaviour to management
* Address queries regarding store merchandise
* Adhere to Dis\-Chem’s security policies and procedures

 **Competencies:**

**Essential:**

* In\-depth knowledge of operating cash registers, and maintaining cash drawers
* Knowledge of processing sales, refunds and payments
* Strong command of English (written and oral)
* Accuracy
* Attention to detail
* Presentable
* Emotional intelligence
* Social awareness
* Accountability
* Problem\-solving
* Analyse basic reports
* Trustworthy and honest
* Time management

 **Advantageous:**

* Third additional language

 **Special conditions of employment:**

* Willing and able to work retail hours
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Casual Cashier - Verdi

Dis\-Chem Pharmacies requires a Casual Merchandiser for their store in Verdi . You will ensure that basic Dis\-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.  

  

**Minimum Requirements**: **Essential:**

* Grade 12 / Matric
* Up to 6 months’ retail experience
* Computer literate – MS Office
* Willing and able to work retail hours

**Advantageous:**

* At least 1 year retail experience

 **Job Description:**

* Restock merchandise as needed to ensure maximum sales
* Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
* Ensure stock on shelves has not reached sell\-by date
* Ensure the full range of products is on the shelves at all times
* Facilitate rotation of stock on a regular, FIFO basis
* Report low stock levels, out\-of\-stock items, damaged stock and expired stock to management
* Assist with counting of stock files and general stocktaking
* Adhere to Dis\-Chem’s operating standards, store layout and planograms
* Ensure boxes are flattened after unpacking stock, and taken to the designated area
* Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
* Report all price discrepancies to management
* Keep abreast of current and new products
* Ensure merchandising displays are built, faced up, stocked and maintained
* Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
* Assist with loading and off\-loading of stock
* Ensure items without barcodes are clearly marked
* Assist with back shopping
* Assist in training of new staff
* Provide friendly, helpful and courteous assistance and advice to all customers
* Ensure all out of stock queries from customers are followed up with the customer service out of stock list
* Ensure all customer stock queries are dealt with and resolved
* Ensure the correct uniform and badge are worn at all times
* Minimise any losses by handling all merchandise carefully
* Adhere to Dis\-Chem policies and procedures, SOPs and health and safety rules and regulations

 **Competencies:**


Essential:

* Strong command of the English language
* Presentable
* Effective engagement with customers, management and staff
* Trustworthy and honest
* Time management


Advantageous:

* Bilingual
* Knowledge of merchandising standards and the FMCG industry
* Product and category knowledge
* Ability to analyse ZMORE reports for ordering and stock taking
* Report bad/suspicious behaviour relating to both staff and customers

 **Special conditions of employment:**

* Willing and able to work retail hours
* Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Casual Merchandiser - Verdi

**Job Description**
===================

To provide an effective and efficient service to clients by obtaining the correct medical and setting of underwriting requirements telephonically, that need to be referred to a Senior Underwriter for sign\-off. Facilitation of such requirements related to new and existing business.
Hello Future, Short\-Term Insurance Underwriter,
  

  

Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of the people that make it happen.


As part of our team in FR Short Term Insurance, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.


We are seeking an experienced Renewal \& Portfolio Underwriter to join our Underwriting team.


This role is responsible for proactively managing policy renewals, improving customer retention, protecting underwriting profitability, and optimising portfolio performance


Are you someone who can:


**Key Responsibilities** :


Renewal Management


* Proactively manage upcoming policy renewals.
* Review renewal outcomes and identify retention opportunities.
* Explain premium increases, policy amendments, cover changes, and underwriting decisions.
* Engage customers before renewal to address concerns and reduce cancellations.
* Support customers with suitable retention and risk management solutions.
* Ensure renewal decisions align with underwriting guidelines and profitability objectives.

Portfolio Management


* Monitor portfolio performance and profitability indicators.
* Identify emerging risk trends and adverse claims patterns.
* Analyse loss\-making and deteriorating accounts.
* Develop and implement corrective underwriting actions.
* Support portfolio optimisation through risk\-based decision making.
* Assist in maintaining sustainable portfolio growth and profitability.

Multi\-Claimant Review and Management


* Conduct detailed assessments of customers with multiple claims.
* Investigate claim frequency, severity trends, and overall risk quality.
* Recommend underwriting interventions where appropriate.
* Apply risk management strategies including excess amendments, rating adjustments, policy restructuring, endorsements, exclusions, and cover modifications.
* Prevent unnecessary policy attrition through commercially viable underwriting solutions.

Customer Retention and Service


* Deliver a professional and consultative customer experience.
* Build strong relationships with customers and internal stakeholders.
* Identify opportunities to retain profitable customers.
* Promote customer confidence through transparent communication.
* Assist in resolving renewal\-related queries and complaints.

Underwriting Governance


* Ensure compliance with underwriting standards, product rules, and governance requirements.
* Maintain accurate underwriting records and renewal decisions.
* Support continuous improvement initiatives within the renewal and portfolio management environment.
* Contribute to portfolio reporting and management information.

You will be an ideal candidate if you have:


* Relevant Insurance Qualification.
* RE5 qualification advantageous.
* FAIS compliant
* Minimum 5 years' experience in Short\-Term Insurance Underwriting.
* Experience within Personal Lines and/or Commercial Lines underwriting.
* Proven experience managing renewals and retention initiatives.
* Strong understanding of portfolio profitability and claims performance analysis.
* Experience dealing with high\-risk or multi\-claimant customers advantageous.

**Technical Knowledge**

Strong understanding of:


* Short\-Term Insurance Underwriting.
* Motor, Buildings, Contents and Portable Possessions insurance.
* Underwriting principles and risk assessment.
* Claims trends and loss ratio management.
* Portfolio profitability management.
* Renewal underwriting strategies.
* Customer retention methodologies.
* Insurance regulatory and compliance requirements.

**Key Competencies**

* Strong analytical and decision\-making skills.
* Commercial and profitability focus.
* Excellent communication and negotiation skills.
* Customer\-centric mindset.
* Ability to balance risk and retention objectives.
* Strong stakeholder engagement skills.
* Attention to detail.
* Problem\-solving ability.
* Ability to work independently and manage multiple priorities.
* Professional judgement and underwriting discipline.

You will have access to:


* Opportunities to network and collaborate
* A challenging yet growth enabling environment
* Opportunities to innovate

We can be a match if you are:


* Adaptable and curious
* Analyse and map out end to end processes
* Be an independent worker and be able to work with a broad range of stakeholders
* Thrive in a collaborative environment

Apply now if you are interested in taking the next step. We look forward to engaging with you!


All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.


\#post


\#fnb


\#LI\-AW1  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

02/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Underwriter-1

**Job Description**
===================

To provide excellent customer experience by welcoming customers, understanding their requirements, and managing the waiting experience by directing customers to the correct channels (eChannel’s and Self Service) based on customer centricity and customer experience best practice
**Hello Future Customer Experience Advisor**

Welcome to **FNB** , the home of the **\#changeables** . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer centric financial solutions.


As part of our **FNB Points of Presence (POP)** team, the **Customer Experience Advisor** plays a frontline role in shaping how customers experience FNB from the moment they enter the branch. This role focuses on welcoming customers, understanding their needs, managing the waiting experience, and directing customers to the most appropriate banking channels – including **e\-Channels and Self Service** – based on customer centric best practice.


The Customer Experience Advisor ensures that every interaction is warm, efficient, and aligned to FNB’s service standards, helping customers get the support they need while optimising branch flow and operational efficiency.


Now’s the time to imagine your potential in a role where first impressions truly matter.


**Are you someone who can:**

* Welcome and engage customers entering the branch in a professional and friendly manner
* Understand customer requirements quickly and accurately to determine the correct support channel
* Actively manage the customer waiting experience within the branch environment
* Direct customers to appropriate eChannels and SelfService options to meet their needs
* Prevent complaints by proactively identifying customers requiring additional support
* Intervene when customers are at risk of leaving the branch without being assisted
* Offer alternative solutions such as booking tickets or guiding customers to digital channels
* Provide exceptional customer service to external clients seeking banking or financial assistance
* Build and maintain positive stakeholder relationships within the branch environment
* Deliver customer service in line with quality service standards and customer experience best practices
* Ensure operational excellence through consistent delivery of work processes according to defined standards
* Contribute to cost efficiencies through responsible use of work\-related resources
* Optimise own work through the application of learning and continuous improvement

**Teamwork, Growth \& Continuous Improvement**

* Contribute positively to teamwork, inclusivity, and collaboration within the branch team
* Identify opportunities to assess, improve, and develop personal performance
* Actively seek feedback and apply learning experiences to improve service delivery
* Demonstrate adaptability and a willingness to learn as customer and business needs evolve

**Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Management, or related fields
* **1–3 years of experience** in client experience and value management in a customer facing service environment like banking, or a related field

**You will be an ideal candidate if you possess the following:**

* Strong understanding of customer experience principles and service excellence
* Comfort guiding customers to digital and self\-service platforms
* Excellent communication and interpersonal skills

**You will have access to:**

* Continuous learning and development aligned to customer experience excellence
* Exposure to digital banking platforms and service innovation
* A supportive, inclusive team culture focused on service quality

**You can be a match if you are:**

* Customer centric with a warm, approachable manner
* Proactive and attentive to customer needs
* Confident interacting with diverse customers
* Patient, empathetic, and solutions driven
* Detail oriented with a strong focus on service standards
* A collaborative team player
* Committed to continuous learning and self\-improvement

**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Customer Experience Advisor** , helping to shape exceptional first impressions and seamless customer journeys.


All appointments will be made in line with **FirstRand Group’s Employment Equity Plan** . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

31/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Customer Experience Advisor

**Who are we?**

Ward Distributors has been distributing hardware, plumbing, and sanitary ware into Botswana since 1983, including our own Ward\-tech range, through our own operation on the ground, Ansa Botswana.

We're still family\-owned, and many of our team have been with us for 10, 15, even 20 years. It's the kind of business where the numbers matter, because real relationships, with customers, suppliers, and each other, depend on getting them right.

**Your role in the team** As Warehouse Manager, you'll own everything that happens between the moment stock arrives on our floor and the moment it's loaded out the door. Receiving, storage, picking, and dispatch all sit with you. Once a load leaves the bay, it's in the hands of our Logistics Manager, who owns the fleet, routing, and delivery, so your focus stays squarely on what happens inside the warehouse.

This is a newly formalised role with real authority attached to it. You'll set how the warehouse operates, hold that line with every other department, including sales, and be the person our long\-serving floor team can rely on to back them up. You'll also be accountable for the basics that make a warehouse safe to work in: secure and locked environment, a clean, hazard\-free floor, properly maintained equipment, and a team that follows safety practice because you hold the standard, not just because a policy says so. If you're someone who leads from the floor rather than from behind a desk, this role was built for you.

**What you will do**

* Take full ownership of daily warehouse operations: receiving, storage, slotting, picking, and dispatch
* Supervise and support the warehouse team, backing them up and setting clear expectations for how work gets done
* Manage stock accuracy through regular, structured cycle counts, and close out the gap between what the system shows and what's physically on the floor.
* Liaise with Procurement on incoming stock and supplier delivery performance
* Coordinate closely with our Logistics Manager to hand off accurate, complete, on\-time loads at the dispatch bay
* Own and enforce the boundary of warehouse authority, particularly where stock control and floor decisions are concerned, so instructions come from one place, not several
* Manage receiving and goods\-in against proper paperwork, so nothing sits on our shelves unaccounted for
* Oversee use of our Omni system for order picking, stock visibility, and reporting
* Own warehouse health and safety end to end: correct use of equipment, properly issued and maintained protective clothing, hazard identification, and safe working practices on the floor
* Keep the warehouse clean, tidy, and organised as a daily standard, not an occasional clean\-up, and hold the team accountable to it
* Maintain safety records, incident logs, and inspection checklists, and prepare the warehouse for internal or external health and safety audits
* Track and report on core warehouse KPIs: pick accuracy, stock count variance, and on\-time load\-out readiness
* Manage relationships with suppliers and internal departments to keep the flow of goods moving without friction
* Control expenses against budget and find cost savings at every opportunity, without sacrificing quality or service
* Identify consumables needed to run receiving, warehouse, and dispatch operations through internal procurement requirements to finance department.
* Oversee and vet customer and supplier returns, and report credit note requirements
* Investigate stock variances, investigate causes and request inventory adjustments by finance department.
* Drive continuous improvement across warehouse processes, and keep documentation and filing systems accurate and up to date

**Who we are looking for**

You've managed a warehouse before, and you know the difference between running a floor and just being present on it. You're comfortable being the person who sets the rules and defends them, even when that means a difficult conversation with another department.

You're hands\-on. You'd rather be walking the floor than sitting behind a screen, and your team knows you'll back them up. You care about doing things properly: accurate stock, safe practices, and paperwork that's actually followed. And you're looking for a business where your experience will be trusted and your authority will mean something from day one.

**What you will need for this role**

* Grade 12 / NQF Level 4, with Mathematics
* At least 5 years' experience in warehouse and logistics management, including direct supervision of a team
* Knowledge of a vehicle fleet management, including driver scheduling, compliance, and maintenance a bonus
* Working knowledge of an ERP or warehouse management system (Omni, QAD, SAP, or similar)
* Proficiency in MS Office, Excel essential
* Experience with stock control, cycle counting, and resolving stock discrepancies
* A valid driver's licence; Code 10 or Code 14 an advantage
* Forklift certification, or willingness to obtain one
* Experience in a manufacturing, distribution, or FMCG warehouse environment
* Strong, confident communication skills, able to hold a boundary with other departments without losing the relationship
* A genuine, practical understanding of warehouse safety and compliance

**Where you will work**

You'll be based at our distribution warehouse, on the floor with your team for most of your day. This isn't a remote or hybrid role. It's hands\-on, physical, and central to how Ward Distributors gets goods to customers across Botswana on time and in full.

**Apply now**

If you're ready to run a warehouse where your word carries weight, we want to hear from you.

**Email your CV to: recruitment@warddistributors.co.za.** 

**Applications close: 7 September 2026**

Pay: R30 000,00 \- R35 000,00 per month

Work Location: In person

Warehouse Manager

**Listing reference:** track\_001741
**Listing status:** Online
**Apply by:** 28 August 2026
##### **Position summary**


**Industry:** IT \& Internet
**Job category:** Sales Management
**Location:** Randburg
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **Introduction**


The Head of Direct Sales is responsible for shaping and executing Tracker’s direct sales growth agenda across internal and outsourced call centres, financial services sales, lead generation ecosystems, retention‑focused commercial interventions and selected collections support streams. The role provides strategic leadership, commercial insight and disciplined sales execution to accelerate customer acquisition, strengthen channel performance, enhance compliant sales practices and maximise customer lifetime value. The incumbent must bring deep expertise in sales leadership, financial services distribution, contact centre optimisation and data‑driven commercial management to ensure Tracker achieves sustainable, high‑quality revenue growth.
##### **Job description**


**Direct Sales Strategy and Growth:**

* Develop and execute a comprehensive direct sales strategy across internal call centres, outsourced partners, financial services campaigns, lead generation, retention and related revenue streams.
* Deliver subscription growth through new sales, upgrades, cross‑sell, referrals, re‑contracting and retention‑led commercial initiatives.
* Identify growth opportunities across consumer, fleet, existing customer, partner and digital lead sources.
* Translate market, customer and performance insights into channel strategies that improve revenue, margin and customer outcomes.
* Establish a multi‑year direct sales roadmap that aligns with Tracker’s broader commercial, digital and customer strategies.
* Introduce structured sales forecasting, scenario planning and pipeline management to improve predictability and resource allocation.
* Drive innovation in sales channels, including digital‑assisted selling, hybrid sales models and new commercial propositions.

**Financial Services Sales Leadership:**

* Lead financial services sales campaigns including insurance, value‑added services, add‑ons and other approved commercial propositions.
* Ensure FAIS‑aligned sales practices, robust customer disclosures and appropriate representative productivity, licensing and competency controls.
* Monitor persistency, quality of sale, customer outcomes, cancellation trends and risk indicators in financial services campaigns.
* Collaborate with Product, Compliance, Finance and Operations to refine offers, pricing, campaign design and customer journeys.
* Strengthen financial services sales capability through targeted training, coaching and competency uplift programmes.
* Implement structured governance routines to monitor FAIS compliance, conduct risk and representative accreditation.
* Drive continuous improvement in financial services conversion funnels, including scripting, objection handling and customer value articulation.

**Outsourced Call Centre and Vendor Management:**

* Own performance of outsourced call centre partners through clear SLAs, scorecards, governance routines and commercial agreements.
* Manage partner performance across conversion, quality assurance, productivity, contractability, compliance and customer experience.
* Align partner incentive structures with sustainable business outcomes, compliant conduct and quality of sale.
* Drive consistent Tracker standards across all outsourced and internal sales interactions.
* Conduct regular operational audits and capability assessments to ensure partner readiness, compliance and alignment to Tracker standards.
* Strengthen vendor onboarding, contracting and performance‑review processes to ensure commercial value and operational excellence.
* Introduce structured partner development programmes to uplift sales capability, technology utilisation and customer experience delivery.

**Lead Generation and Campaign Optimisation:**

* Lead the design and execution of lead generation initiatives that support direct acquisition, cross‑sell, upsell and retention objectives.
* Optimise lead source mix, lead quality, allocation logic, dialler strategies, scripting and conversion funnels.
* Use campaign analytics to determine where to scale, stop, redesign or reinvest.
* Collaborate with Marketing and Product teams to align campaigns, propositions, messaging and customer feedback loops.
* Build a performance‑driven lead ecosystem using predictive analytics, segmentation and behavioural insights.
* Introduce structured A/B testing, experimentation and rapid‑cycle optimisation across campaigns and scripts.
* Strengthen governance of lead suppliers, digital partners and data providers to ensure quality, compliance and commercial value.

**Retention Sales and Collections Support:**

* Lead retention‑focused sales initiatives to protect the customer base, reduce churn and improve customer lifetime value.
* Support collections streams through customer engagement, save offers, re‑contracting opportunities and insights that improve payment recovery while preserving customer relationships.
* Work with Collections, Finance, Customer Experience and Operations to identify segments requiring proactive retention or sales support interventions.
* Develop targeted retention strategies for high‑risk segments using behavioural analytics, customer insights and predictive churn modelling.
* Introduce structured save‑desk capability, including specialised agents, tailored offers and enhanced customer value articulation.
* Strengthen collaboration with Collections to improve early‑stage delinquency management and reduce involuntary churn.

**Performance Management, Analytics and Reporting**

* Own core performance metrics including conversion rates, contact rates, revenue per agent, cost per acquisition, productivity, persistency, churn and campaign profitability.
* Implement dashboards and management routines that provide real‑time visibility of channel, campaign, partner and agent performance.
* Identify underperformance quickly and lead corrective actions based on data, coaching, process changes or commercial changes.
* Establish a data‑driven performance culture through structured insights, coaching frameworks and continuous improvement routines.
* Introduce predictive analytics and early‑warning indicators to proactively manage risk, performance dips and emerging trends.
* Strengthen reporting accuracy, governance and automation to improve decision‑making and reduce manual effort.

**Compliance, Risk and Governance:**

* Ensure sales activities comply with applicable FAIS, POPIA, CPA and internal governance requirements.
* Embed quality assurance, call monitoring, documentation and audit‑ready sales processes.
* Actively manage complaints, conduct risk, mis‑selling risk and regulatory findings across internal and outsourced channels.
* Strengthen compliance training, competency uplift and behavioural reinforcement across all sales teams and partners.
* Implement structured conduct‑risk dashboards, monitoring routines and escalation processes.
* Lead remediation initiatives following regulatory findings, audits or compliance breaches to ensure sustainable corrective action.

**People Leadership:**

* Ensure that the Installation Support team delivers in accordance with the Tracker Values
* Drive the improvement of the Tracker Culture within the team, particularly on management style, communication, customer service excellence and quality
* Attract and retain talent for Installation Support
* Forecast staffing needs based on call volumes and service levels.
* Manage shift schedules and standby Rosters to ensure coverage and reduce burnout.
* Align headcount with workload (e.g. Testing call volumes and reconciliation support tasks).
* Crosstrain staff to improve flexibility and responsiveness.
* Monitor KPIs (e.g. average handling time, fi

Head of Direct Sales

**Listing reference:** track\_001740
**Listing status:** Online
**Apply by:** 28 August 2026
##### **Position summary**


**Industry:** IT \& Internet
**Job category:** Sales Management
**Location:** Randburg
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **Introduction**


The Head of Acquisitions and Fulfilment is responsible for converting partner‑generated leads into successful Tracker subscriptions and completed device installations through an integrated, end‑to‑end acquisition and fulfilment operating model. The role oversees the full customer journey from lead intake and prioritisation, through customer contact, sales conversion, onboarding, scheduling and installation fulfilment. The incumbent ensures best‑in‑class resolution times, optimised lead consumption, improved conversion throughput and seamless operational execution across Automotive, Insurance, Broker and other strategic partner channels. This role requires strong commercial acumen, operational discipline, customer‑centric design and the ability to orchestrate cross‑functional teams to deliver predictable, high‑quality acquisition outcomes.
##### **Job description**


**Lead Intake, Prioritisation and Consumption:**

* Own the end‑to‑end operating model for leads received from Automotive, Insurance, Broker and strategic partner channels.
* Design lead allocation rules that prioritise hot, high‑value and time‑sensitive leads while preventing lead leakage and duplication.
* Drive speed‑to‑contact, follow‑up discipline and lead ageing controls to maximise consumption and conversion.
* Partner with data and reporting teams to build visibility of lead source performance, lead quality, conversion outcomes and drop‑off reasons.
* Implement predictive lead scoring models to improve prioritisation and optimise agent allocation.
* Strengthen governance of lead suppliers and partner data feeds to ensure accuracy, timeliness and compliance.
* Introduce structured lead‑testing, sampling and quality‑verification routines to proactively identify issues before they impact conversion.

**Sales Conversion and Customer Onboarding:**

* Lead teams responsible for concluding sales from inbound and partner‑generated opportunities.
* Standardise sales scripts, objection handling, disclosure requirements and quality assurance controls across acquisition channels.
* Improve quote‑to‑sale, lead‑to‑sale and contract‑to‑fitment conversion by removing friction in the customer journey.
* Ensure customer engagement is responsive, compliant, accurate and aligned to Tracker customer experience standards.
* Introduce targeted coaching, competency uplift and certification programmes to strengthen acquisition sales capability.
* Implement structured customer journey mapping and friction‑point analysis to continuously improve onboarding experiences.
* Drive digital‑assisted onboarding solutions (e.g., digital contracts, automated disclosures, self‑service scheduling) to improve speed and accuracy.

**Fulfilment and Installation Scheduling:**

* Own the sales‑to‑fitment handover process and ensure customers are scheduled for tracking device installation quickly and accurately.
* Partner with Installation Support, Operations and regional fitment networks to optimise scheduling capacity, slot utilisation and completion rates.
* Monitor and improve resolution time, speed‑to‑schedule, speed‑to‑install, rescheduling rates, no‑shows and ageing of unscheduled contracts.
* Implement escalation routines for delayed, failed or high‑priority fitments to protect partner relationships and customer experience.
* Introduce dynamic scheduling models that optimise technician routing, capacity and customer preferences.
* Strengthen fulfilment governance through daily operational huddles, exception management routines and proactive backlog control.
* Implement automated customer notifications, reminders and confirmations to reduce no‑shows and improve installation throughput.

**Operational Excellence and Efficiency:**

* Implement process redesign, workflow automation and dashboarding to reduce manual effort and accelerate fulfilment outcomes.
* Embed daily, weekly and monthly performance rhythms that focus teams on conversion, scheduling, ageing, quality and partner commitments.
* Ensure effective CRM, dialler, lead management and scheduling tool usage to improve productivity and management control.
* Identify bottlenecks across sales administration, customer documentation, scheduling and installation fulfilment, and lead corrective action plans.
* Drive continuous improvement through structured Kaizen, Lean or Six Sigma methodologies.
* Introduce automation opportunities across lead allocation, contract processing, scheduling and customer communication.
* Strengthen data integrity, reporting accuracy and operational governance to support decision‑making and performance transparency.

**Partner and Stakeholder Management:**

* Build trusted working relationships with Automotive, Insurance, Broker and other lead‑source partners.
* Provide performance feedback to partners on lead quality, conversion, installation outcomes and operational improvements required.
* Collaborate with Sales, Marketing, Product, Operations, Finance and Customer Experience teams to align campaigns, capacity and customer journeys.
* Lead quarterly partner performance reviews, including operational scorecards, improvement plans and commercial insights.
* Strengthen partner onboarding processes to ensure clarity of expectations, data requirements and operational standards.
* Represent Tracker in strategic partner forums to influence collaboration, innovation and joint commercial opportunities.

**Compliance, Risk and Quality:**

* Ensure acquisition and fulfilment practices comply with internal governance, POPIA data handling requirements and applicable sales conduct standards.
* Embed quality assurance, monitoring, documentation controls and audit‑ready processes across the lead‑to‑fitment lifecycle.
* Address complaints, mis‑selling risk, partner escalations and customer‑impacting process failures with urgency and clear accountability.
* Implement structured conduct‑risk dashboards and early‑warning indicators to proactively manage emerging risks.
* Strengthen compliance training, behavioural reinforcement and competency uplift across acquisition and fulfilment teams.
* Lead remediation initiatives following audit findings, partner escalations or regulatory concerns to ensure sustainable corrective action.

**People Leadership:**

* Ensure that the Installation Support team delivers in accordance with the Tracker Values
* Drive the improvement of the Tracker Culture within the team, particularly on management style, communication, customer service excellence and quality
* Attract and retain talent for Installation Support
* Forecast staffing needs based on call volumes and service levels.
* Manage shift schedules and standby Rosters to ensure coverage and reduce burnout.
* Align headcount with workload (e.g. Testing call volumes and reconciliation support tasks).
* Crosstrain staff to improve flexibility and responsiveness.
* Monitor KPIs (e.g. average handling time, first call resolution, customer satisfaction).
* Conduct regular coaching and feedback sessions
* Track turnaround times, accuracy, and compliance in administrative processes.
* Implement continuous improvement initiatives.
* Develop career paths for agents (e.g. senior agent, team leader).
* Recognize top performers and foster a culture of accountability
* Upskill staff in systems, compliance, and stakeholder engagement.
* Promote ownership and initiative in problem\-solving.
* Foster a service\-oriented, high\-performance culture.
* Ensure clear communication of goals, priorities, and changes.
* Facilitate team huddles, feedback forums, and recognition programmes.

**Financial Management:**

* Oversee and report back to the executive layer on all Management Acc

Head of Acquisitions and Fulfilment

Dis\-Chem Pharmacies requires experienced Cashiers for their various store in Cresta. Support customer service at point of sale while ensuring a world\-class shopping experience. Record customer transactions on the Dis\-Chem operating system according to company policies \& standard operating procedures, with zero tolerance toward inaccuracies \& elimination of fraud risk **Essential:**

* Grade 12 / Matric
* A minimum of 6 months’ experience cashier/till operations experience
* Computer literate – MS Office
* Sound numerical skills
* Strong command of the English language
* Basic customer service
* Willing and able to work retail hours

  

**Job Description:**  

* Adhere to Dis\-Chem’s customer service policies and procedures
* Establish a professional relationship with customers
* Report customer complaints and compliments to the Frontline Supervisor, or store management
* Adhere to the customer turnover hourly rate
* Be aware of current sales and promotions
* Ensure colleagues and customers are not exposed to any risk
* Carry out and manage Dis\-Chem 5 star communication principles
* Be responsible for cash flow
* Ensure all line voids and price changes are approved and signed off by the supervisor
* Exchange merchandise for customers and accept returned goods by customers when authorised to do so
* Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis\-Chem
* Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
* Ensure cash is placed in drop safe according to Dis\-Chem’s SOPs
* Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
* Ensure all outgoing stock/items/scripts are scanned and paid for
* Ensure that all money is strictly kept safely and securely inside the till
* Handle daily takings confidentially, and only discuss with management
* Be alert, recognise and report suspicious behaviour to management
* Address queries regarding store merchandise
* Adhere to Dis\-Chem’s security policies and procedures

 **Competencies:**

**Essential:**

* In\-depth knowledge of operating cash registers, and maintaining cash drawers
* Knowledge of processing sales, refunds and payments
* Strong command of English (written and oral)
* Accuracy
* Attention to detail
* Presentable
* Emotional intelligence
* Social awareness
* Accountability
* Problem\-solving
* Analyse basic reports
* Trustworthy and honest
* Time management

 **Advantageous:**

* Third additional language

 **Special conditions of employment:**

* Willing and able to work retail hours
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Customer Service Jobs in Randburg - Page 2

Vacancies (page 2 of 3)