Browse live it jobs in Umhlanga, KwaZulu-Natal. Also searched as it support jobs in Umhlanga. Salaries, top employers and how to apply. Updated regularly.

Procurement Systems Support Analyst

We are looking for a **Procurement Systems Support Analyst** to support the smooth operation, data integrity and day\-to\-day user experience of our electronic procurement environment.

The role will primarily support **Oracle Cloud / Redwood Self\-Service Procurement (SSP)** and will act as an important link between procurement system functionality and purchasing operations.

You will support internal users and external suppliers, troubleshoot system and transaction issues, maintain supplier information and assist with system upgrades, testing and user adoption.

Key ResponsibilitiesSupplier Data \& Portal Support

* Maintain accurate supplier profiles within the procurement system.
* Support supplier onboarding and Supplier Portal access.
* Manage user access and permissions.
* Investigate supplier login, credential and connectivity issues.
* Provide system guidance and technical support to external suppliers.
* Assist suppliers with navigating procurement processes and system functionality.

Receipts \& Transaction Support

* Create, maintain and amend goods and service receipts.
* Process return\-to\-supplier transactions.
* Investigate receipt\-related invoice holds.
* Resolve financial matching and transactional exceptions.
* Provide first\-line support to users experiencing receipt\-related issues.

Purchase Orders \& Requisitions

* Process Purchase Order revisions and change orders.
* Investigate and resolve errors preventing change orders from progressing.
* Troubleshoot requisition\-related system errors.
* Investigate **Charge Account Errors** and **Deliver\-to\-Location** discrepancies.
* Respond to user queries relating to procurement system access, preferences and functionality.

Oracle Redwood SSP Support

* Support users with the **Redwood Self\-Service Procurement (SSP)** interface.
* Deliver system training to users.
* Help drive adoption of new system functionality.
* Support system deployments and upgrade activities.
* Assist with patch validation and **User Acceptance Testing (UAT)**.
* Maintain and update **Quick Reference Guides (QRGs)** when required.

What We Are Looking For

You do not necessarily need extensive Oracle experience, as full training can be provided.

We are particularly interested in candidates who have experience in:

* Supporting users of business, finance, procurement or ERP systems.
* Troubleshooting system or transactional problems.
* Supporting internal users and/or external suppliers.
* Working accurately with transactional or financial information.
* Explaining systems and processes clearly to non\-technical users.
* Investigating problems and following them through to resolution.

Previous experience working with a **Procure\-to\-Pay (P2P)** system would be advantageous but is **not essential**.

A general understanding of the **procure\-to\-pay process** would also be beneficial.

Key Skills

* Strong problem\-solving and troubleshooting ability.
* Excellent verbal and written communication.
* Strong attention to detail.
* Confidence supporting non\-technical system users.
* Ability to investigate transactional and workflow errors.
* Strong customer/service mindset.
* Ability to work across Procurement, Finance and People teams.
* Comfortable learning new systems and processes.

Pay: Up to R18 000,00 per month

Application Question(s):

* Have you previously worked in a role where you supported users of a business, finance, procurement or ERP system?
* Have you previously worked with a Procure\-to\-Pay (P2P), purchasing or procurement system?
* Which procurement, finance or ERP systems have you previously used?
* Do you have any previous experience using Oracle Cloud, Oracle Fusion or Oracle Self\-Service Procurement?
* Have you previously supported internal users or external customers/suppliers with system\-related queries?
* Please briefly describe the type of system support or troubleshooting you have provided in your current or previous role.
* Have you worked with any of the following? Select all that apply.

Purchase Orders  
Purchase Requisitions  
Goods or Service Receipts  
Supplier Master Data  
Supplier Portals  
Invoice Matching  
System User Access  
None of the above

* Have you previously investigated system or transaction errors and followed them through to resolution?
* Please give a brief example of a system, transaction or user issue you have investigated and resolved.
* Have you delivered system training, user guidance or process training to colleagues, customers or suppliers?
* Do you have any experience with User Acceptance Testing (UAT), system upgrades or testing new system functionality?
* How would you rate your overall level of confidence working with new software systems?

Beginner  
Intermediate  
Advanced

* This role involves communicating with both internal users and external suppliers. Are you comfortable explaining technical or system\-related issues to non\-technical users?
* Are you comfortable working UK business hours, which may shift seasonally due to UK daylight saving time?

Work Location: In person

Procurement Systems Support Analyst (PD)

**Company Description**  

iKhokha is a place where chance\-takers become change\-makers.


At iKhokha, we believe in better. As you'd expect, our pace is fast\-moving and ever\-changing. We like it that way. As one of the fastest\-growing FinTech's in Africa, we've built a team of global change\-makers who want to make an impact. If you believe in a better future, be a chance\-taker and help us empower small businesses in South Africa.

 **Job Description**  

Ready to architect technology that powers millions of transactions?


Join iKhokha and help shape the technology behind an ecosystem of payments, business tools, and digital services that empower merchants across South Africa.  



**So, what will you do?**

* You will sit on our architecture board, advising on best practice, reviewing the technologies we currently run on, and putting forward new ones worth adopting.
* You'll drive technical strategy within your teams and keep their software deliverables aligned to company\-wide architectural standards.
* You'll also assess the technical feasibility of high\-level backlog items and projects and present those findings to senior management.

**In addition to the above, you will:**

* Define components and modules as needed by following best architecture principles, including interfaces and interactions with internal\- as well as external systems.
* Design and contribute highly cohesive and loosely coupled micro services to our existing architecture.
* Research and vet 3rd party tools and services.
* Database modeling and review.
* API design and review.
* Design systems with security in mind from the start (OWASP, secure communication protocols, network architecture).
* Stay up to date with the latest threats and vulnerabilities in the industry.
* Advise on weak\-points and areas of improvement within iKhokha’s architecture as well as provide solutions.
* Ensure that architecture complies with regulatory requirements (PCI, POPIA, GDPR).
* Front\-load design and produce adequate technical documentation for development teams.
* Review documentation from peers.
* Give input on architecture standards and practices, introducing new technologies, tools and practices.
* Give input in scoping and feasibility exercises.
* Make technical dependencies visible to stakeholders.
* Present technical knowledge and material to product team (TED Talk etc).
* Mentor and guide engineers.
* Assist in creating technical roadmap.
* Help set standards around tools and technologies / technical radar.

  

**Qualifications**  

* Degree or Diploma in Computer Science, Information Technology or related field.
* Relevant certification(s) in cloud native technology such as AWS, Azure or GCP.
* Certification(s) in Agile methodology would be advantageous.

**Deal Breakers:**


Minimum 7\-10\+ years’ experience with the following:

* 2\+ years of Technical Architecture experience designing systems for scalability, high availability and resilience as well as working with distributed systems or micro services architecture.
* 5\+ years of Software Engineering experience with excellent software development skills utilizing one or more high level language such as Java, C\#, Python etc.
* Architecture design according to best practices and industry standards.
* Experience working in the fintech space, particularly in card payment integration design and development.
* Excellent communication skills with the ability to translate technical concepts to different audiences with varying degrees of technical ability.
* Comfortable documenting and diagramming designs according to UML standards (Context, Sequence, BPMn etc).
* Strong analytical and problem\-solving skills as well as pragmatism.

  

**Additional Information** **Perks of joining the Tribe?**

* Work in a high\-growth company with tangible results you're accountable for.
* Enjoy hybrid, remote, and in\-office work models.
* Competitive remuneration and benefits, including reduced Gap cover rates. Medical Aid and Group Risk scheme contributions.
* Visionary leadership.
* Seize the opportunity for study leave.
* Access to on\-demand learning at your fingertips.
* Experience a friendly, collaborative culture with a team of all\-round\-lekker humans (it’s true, we surveyed our Employees and they told us so).
* If you find yourself at HQ, coffee on tap and a selection of hot beverages provided by our very own onsite Barista.

***Stay Sharp!***  

***Job scams are out there, but we’ve got your back. Here’s how to keep it real when applying:***

***Apply the iK way:***  

***Go via our*** ***Careers page*** ***or verified platforms (Smart Recruiters).***  

***We’ll never ask for payment, personal financial details, or anything unusual during the hiring process. If someone does, it’s a scam, report it.***  

***If something feels off, pause and confirm the role on our site before responding.***

***Your journey to join the iKTribe starts with trust and we’re here to keep it simple and secure.***

Technical Architect

**Join Rewardsco as an Application Support Consultant**
***Solve, Support, Succeed – Be the Backbone of Our IT Excellence***
 We're looking for Application Support Consultants to provide essential technical and application support to our Outbound, Inbound, and International Sales Divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the business. You will be responsible for Tier 1 and Tier 2 support across desktops, applications, connectivity, and system integrations, while maintaining adherence to IT standards and best practices.
   

  

**Key Responsibilities**
* Maintain essential IT operations, including desktops, laptops, peripherals, software, Windows OS, email systems, authentication systems, and user profiles
* Provide application support for Rewardsco’s internal sales platforms, CRM systems, dialler\-integrated tools, and web applications
* Attend to issues affecting productivity across the Outbound Sales Division and escalate where necessary
* Troubleshoot and resolve desktop, network, browser, and application issues ensuring minimal downtime
* Track, manage, and maintain hardware assets assigned to the IT Department
* Support software deployments, updates, and patches for Microsoft and third\-party systems
* Ensure security standards are upheld on all user devices, including patching, compliance, and policy adherence
* Assist with documentation of procedures, troubleshooting steps, and user guides
* Co\-ordinate small technical and application projects, including rollouts, migrations, and system enhancements
* Deliver the highest levels of customer service to all stakeholders


**Requirements**
* Matric is essential
* CompTIA A\+ and N\+ (non\-negotiable)
* Studying towards or completed IT Diploma/Degree
* Minimum of 2–3 years Desktop Support experience
* Basic SQL knowledge
* Strong troubleshooting abilities from OS to application layer
* Experience in high\-volume environments (call centre advantageous)
* Clear criminal record


**Benefits**
* Comprehensive Health and Wellness: Free access to Kaelo Health Medical Insurance, Financial Wellness Support, Mental Health Counselling and on\-site Pharmacy with an in\-house Nurse
* Top\-Tier Resources and Amenities: Work with world\-class technology, enjoy three in\-house restaurants and take advantage of discounted grocery staples


**Why Join Us?**
 You’ll be part of a fast\-paced, innovative environment where technology and people come together to drive performance. You’ll work with advanced systems, grow your technical skillset, and be part of a team that values collaboration, learning, and excellence.
   

  

**If you’re passionate about technology, obsessed with great service, and thrive in a fast\-paced environment, we'd love to hear from you.**
 Kindly note that this position is based in Durban, Umhlanga Ridge.
   

  

 Click this link to apply via our Careers Portal: https://www.rewardscocareers.com/search\-jobs/
   

  

 By applying for this role you are accepting Rewardsco’s Terms and Conditions. Click here to view them:
   

  

 https://www.rewardscocareers.com/wp\-content/uploads/2025/01/Rewardsco\-Group\-Privacy\-Policy.pdf

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