Browse live customer service jobs in Benoni, Gauteng. Salaries, top employers and how to apply. Updated regularly.

Position: Customer Service Director Industry: Industrial Equipment Manufacturing Report to: Managing Director Summary description The After Sales/Customer Service Director will lead the customer service department, ensuring exceptional support and satisfaction for our clients. This role involves developing strategies to enhance service quality, overseeing after-sales operations, and managing customer relationships to drive loyalty and retention. Main responsibilities Strategic Leadership: Devel…

Customer Service Director (Pomona)

Take ownership of a customer-centric leadership role where your ability to drive service excellence, lead high-performing teams, and enhance the customer experience will directly influence client satisfaction, retention, and business success. Company and Job Description: A leading organisation within the logistics and cargo sector is seeking an experienced Customer Service Manager to champion customer experience, service delivery, and operational support across a national footprint. This role i…

Customer Service Manager

Position: Customer Service Director Industry : Industrial Equipment Manufacturing Report to: Managing Director Summary description The After Sales/Customer Service Director will lead the customer service department, ensuring exceptional support and satisfaction for our clients. This role involves developing strategies to enhance service quality, overseeing after-sales operations, and managing customer relationships to drive loyalty and retention. Main responsibilities Strategic Leadership: Deve…

Customer Service Director Kempton Park

Procurement and Costing Officer with CAD Experience

**Company:** Lesavert Engineering (Pty) Ltd  
**Location:** Springs, Gauteng  
**Job Type:** Permanent, Part\-time  
**Salary:** R18 000 per month, plus telephone and data allowance

We are looking for a technically minded **Procurement and Costing Officer with CAD experience** to support our engineering and manufacturing operations.

Key Responsibilities

* Source and purchase materials, components and outsourced services.
* Obtain and compare supplier quotations.
* Prepare material, labour and subcontracting costings.
* Assist with customer quotations.
* Compile bills of materials and job cards.
* Prepare and update occasional CAD drawings.
* Maintain drawing revisions, supplier records and pricing information.
* Follow up suppliers and coordinate materials for production.
* Liaise with the workshop supervisor regarding job requirements and deadlines.

Requirements

* Previous procurement, costing or technical administration experience in an engineering or manufacturing environment.
* Practical CAD drafting experience.
* Ability to read engineering drawings.
* Experience compiling bills of materials.
* Knowledge of engineering materials and conventional machining processes.
* Good Excel, numerical and organisational skills.
* Reliable transport and a valid driver’s licence.

Experience in machining, fabrication, mining equipment or replacement\-parts manufacturing will be advantageous.

Only candidates who meet the requirements should apply.

Pay: From R18 000,00 per month

Work Location: In person

Procurement and costing officer

Job Summary

We are looking for a reliable, hardworking, and customer\-focused Canteen Cook / Worker to join our team in a corporate building canteen. The successful candidate will assist the Head Cook with daily food preparation, cooking, serving, stock management, and maintaining high standards of hygiene and customer service.

The ideal candidate must have previous kitchen or canteen experience, be able to prepare lunch meals and sandwiches efficiently, and work well in a fast\-paced environment.

Key Responsibilities

* Assist the Head Cook with preparing and cooking daily meals
* Prepare sandwiches, salads, snacks, and other canteen food items
* Serve customers professionally and provide excellent customer service
* Take food and beverage orders accurately
* Pack, label, and stock food items and supplies
* Ensure food is stored and handled according to health and safety standards
* Maintain cleanliness and hygiene in the kitchen and serving areas
* Wash dishes, utensils, and kitchen equipment when required
* Monitor stock levels and report shortages to management
* Assist with receiving and organizing deliveries
* Follow kitchen procedures, food handling regulations, and workplace safety standards
* Support the team during busy lunch periods and corporate events if required

Minimum Requirements

* Matric / Grade 12 certificate
* Previous work experience in a kitchen, canteen, café, restaurant, or food service environment
* Understanding of food handling, kitchen hygiene, and cleanliness standards
* Ability to cook basic lunch meals and prepare sandwiches
* Fluent in English (spoken and written)
* Good communication and interpersonal skills
* Strong customer service skills
* Ability to work under pressure in a fast\-paced environment
* Reliable, punctual, and professional
* Physically fit and able to stand for long periods
* Ability to work well in a team environment

Advantageous

* Food Safety or Hygiene Certificate
* Experience working in a corporate canteen or similar environment
* Basic cashier or point\-of\-sale experience

Working Hours

* Monday to Friday \[Insert Hours]
* Occasional overtime may be required depending on business needs

How to Apply

Please send your CV and supporting documents to  
Subject line: **Application – Canteen Cook / Worker**

Only shortlisted candidates will be contacted.

Pay: R5 000,00 \- R7 000,00 per hour

Work Location: In person

Canteen Worker

**KEY PERFORMANCE AREAS (DUTIES \& RESPONSIBILITIES):**


* Engage with prospective clients and provide them with comprehensive information about our company and the services we offer.
* Upsell and cross\-sell new products or services to existing customers, showcasing the value they can provide.
* Ensure that accurate and relevant information about the endorsed products or services is readily available.
* Follow up with clients who have expressed interest in specific products, answering any questions they may have.
* Develop sales and marketing strategies to achieve targeted goals.
* Foster client loyalty by delivering exceptional customer service.
* Maintain existing business relationships and cultivate new opportunities while building strong partnerships with dealers.

  

**KNOWLEDGE, SKILLS \& ABILITIES:**


* Strong interpersonal skills to effectively communicate with customers and team members.
* Proficiency in computer usage and software applications.
* Excellent verbal and written communication skills.


**BEHAVIOURAL COMPETENCIES:**


* Approach work, strategically, demonstrating a proactive mindset.
* Meet deadlines and achieve sales targets consistently.
* Display a customer\-oriented approach in all interactions.
* Thrive in a team\-oriented environment, collaborating with colleagues to achieve shared objectives.

  



Criteria for interns:


* Matric ***plus*** a National Diploma or degree in related field
* Must be unemployed and between 18 – 30 years of age
* Must be a South African citizen
* Work from the office in Springs, Gauteng


No prior experience is necessary; we value a positive attitude and eagerness to learn.

  


*Please note that only shortlisted candidates will receive a response from African Independent Brokers. If you have not been contacted within two weeks of the closing date, please consider your application unsuccessful. Candidates from previously disadvantaged backgrounds are strongly encouraged to apply.*

Sales Consultant Internship

The successful candidate will be responsible to plan, manage and monitor the implementation of pre\-owned vehicle sales activities and processes in order to enhance service delivery and maximise profits
  

  

Specific Role Responsibilities  

  

* Implement and manage end\-to\-end processes.
* Define standard operating procedures (SOP's).
* Monitor and report on progress against operational plan and make adjustment where required.
* Resolve problems with the necessary discretion and guidelines.
* Plan, manage and monitor governance compliance processes in area of accountability in order to manage risks and expose liabilities.
* Contribute to the development of the appropriate strategy and set target within area of accountability.
* Manage operational risk and risk mitigation initiatives.
* Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
* Maintaining content on digital and social media platforms in accordance with OEM/Importer and organisational standards.
* Plan and organise sales outputs through assigning sales priorities and continuously reviewing and adapting targets and quality to achieve objectives and goals.
* Ensure vehicle stock is managed in accordance with company /OEM/ Importer policies.
* Educate customers on products and services, ensuring acquisition and retention of customers thereby improving sales, revenue and customer base.
* Establish and sustain business and OEM/Importer relationships.
* Initiate and structure sales deals to ensure maximum profits of vehicles sales are achieved.
* Plan and manage financial activities in line with approved policies, processes and procedures.
* Manage, monitor and report on budget variances and provide solutions.
* Maximise rebates and ensure payments from OEM/Importer.
* Ensure that the assets, resources and equipment are managed in a manner that enhances cost\-effective utilisation.
* Plan, manage and monitor processes to ensure customer service excellence.
* Deliver services that creates a culture which aims to exceed customers' expectations in all aspects of the business.
* Contribute to a culture of customer service excellence, which builds positive relationships and provides opportunity for customer feedback and exceptional service delivery.
* Manage CRM processes and procedures

  

Qualifications and Experience  

  

* Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably
* Over 5 years’ experience in the motor sales industry
* 3 years supervisory experience with a proven track record of managing a floor of 20\-30 units

  

Skills and Personal Attributes  

  

* Business and Operations Management
* Apply selling techniques for parts
* Conflict Management
* Customer Service
* Developing Sales
* Fleet Sales Management
* Functional Policies and Procedures
* Governance, Ethics and Values

Pre-Owned Vehicle Sales Manager Kia South Africa (Pty) Ltd - IMFRG Northcliff

**Duties and Responsibilities:**

* To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
* To manage and control the financial aspects of running the store to ensure store profitability.
* To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
* To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
* To deliver exceptional customer service to ensure the best customer experience.
* To build excellent relationships with all relevant service providers (internal and external)
* To manage human resources effectively by recruiting, planning, and administrating payroll properly
* To inspire, motivate, develop, and hold people accountable appropriately.
* Align team members to Company culture and create fun.
* Implement all company policies and procedures.
* Maintaining health \& safety practices

**Behavioural Requirements:**

* Honesty in dealing with cash or finances.
* Inspirational leadership \& passion
* Taking ownership
* Building \& maintaining relationships
* Innovation \& ability to deal with change management.
* Thinking adaptability
* Delivering results and meeting customer expectations
* Follow instructions and procedures.
* Leading and supervising
* Achieving personal work goals and objectives

  

**Minimum Requirements****:**

* Microsoft – Computer Proficiency
* Clear Criminal record
* Ability to communicate effectively at all levels.

**Experience:**

* Minimum of 5 years’ Store Management experience
* Minimum of 8 years' Retail experience
* Experience in working in a large retail store with a turnover of more than R 20 million per annum.

Store Leader - Cape Union Mart - Eastrand

Job Overview
Business Segment: Personal \& Private Banking
Company: Standard Bank of South Africa
Location: ZA, Gauteng, Benoni, Etwatwa
Job Type: Full\-time
Job Ref ID: 80453491A\-0001
Date Posted: 7/28/2026
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Job Description
We are looking for an experienced, client\-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker. This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.


Key Responsibilities:


* Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
* Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
* Open, amend, transfer and close client accounts in line with laid\-down procedures, risk controls, KYC, POPIA and FAIS requirements.
* Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
* Educate clients on banking processes, digital functionality, self\-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
* Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high\-performing branch environment.
Qualifications
* National Certificate or equivalent NQF 5 FAIS\-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
* The candidate must meet FAIS Fit and Proper requirements.

**Experience Required:**


* 3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client\-facing sales environment.
* Proven sales track record with experience identifying client needs, promoting solutions, cross\-selling and achieving sales or growth targets.
* Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
* Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
* Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.

**Behavioural Competencies:**


* Checking Things, Examining Information and Following Procedures
* Convincing People, Impressing People and Seizing Opportunities
* Establishing Rapport, Interacting with People and Inviting Feedback
* Developing Expertise, Developing Strategies and Exploring Possibilities
* Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
* Embracing Change, Showing Composure, Team Working and Thinking Positively

**Technical Competencies:**


* Application \& Submission Verification (Consumer Banking)
* Banking Process \& Procedures
* Client Acceptance \& Review
* Customer Understanding ( Consumer Banking)
* Processing
* Product Knowledge (Consumer Banking)
Additional Information  

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Please note: All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on \+27 800222050 or TransactionFraudOpsSA@standardbank.co.za

Universal Banker

**BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY**  

Deutsche Post DHL Group is the world’s leading logistics and mail company.
We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.
Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.
And not just for our customers, but for every member of our Group too.  

At DHL Supply Chain South Africa, we’re looking for… **Vacancy**  

Lead: GRA **Role Outline**  

Oversees the process of receiving, inspecting, and managing returned goods. Ensuring accuracy and efficiency in the returns process, maintaining inventory accuracy, and contributing to the overall effectiveness of the warehouse operations. **Key Responsibilities**  

* Managing the entire cycle of returned goods, from initial receipt to final disposition (resale, refurbishment, or disposal).
* Implementing and maintaining procedures to accurately record returned items, minimize errors, and optimize the flow of goods and ensuring document uploads into Oculus for traceability.
* Maintaining accurate inventory records of returned items, ensuring they are properly stored and tracked within the warehouse or designated area
* Inspecting returned goods for damage, defects, or non\-compliance with company standards, and coordinating with relevant teams for appropriate action.
* Supervising and training staff involved in the returns process, ensuring they adhere to company policies and procedures.
* Generating reports on returns data, identifying trends, and contributing to process improvement initiatives.
* Audit compliance.
* Working closely with other departments, such as warehouse Operations, Inventory, customer service, and logistics, to resolve issues and optimize the returns process.
* Ensuring claims are investigated and feedback shared with clients on a daily basis.
* Ensure no stock on GRA floor older than 7 working days from date of receipt.
* Ensuring all returns processes adhere to relevant regulations and company safety standards.
* Adhere to all warehousing, handling, and shipping legislation requirements
* Maintain standards of health and safety, hygiene, and security
* Receive feedback and monitor the quality of services provided
* Structured feedback and updates related to Day to Day returns and escalations internally and to client.
* Ensure timely closure of all claims, investigations, and customer queries within agreed timelines.
* Review and approve stock disposition recommendations (return to stock, supplier returns.
* Escalate operational risks, aged stock, and unresolved customer issues to management proactively.
* Working in a team environment
* Interpersonal skills
* Skills development
* Conduct performance management, coaching, and regular one\-on\-one reviews with team members.
* Develop and maintain training plans and competency matrices for GRA staff
* Manage staff attendance, leave planning, overtime
* Promote employee engagement and maintain a positive team culture.
* Lead daily operational meetings and communicate priorities, risks, and performance updates.
* Ensure adherence to company policies, disciplinary procedures, and performance standards
* Identify succession planning and talent development opportunities within the team.
* Foster a culture of accountability, continuous improvement, and customer focus.
 **PDHL Core Competencies \& Skills.**  

  

* Maintains effective relationships with customers
* Develops / Delivers high quality / innovative products, services or solutions
* Focuses on customer needs and gains their commitment
* Gains management / colleague support to meet customer needs
* Ensures strategies / plans are aligned and reflect others views
* Develops strategies / plans aligned to broader organizational strategy
* Communicates strategy
* Establishes clear, challenging and achievable objectives
* Aligns resources and the organization within own area of responsibility to achieve objectives
* Regularly reviews and communicates progress against objectives and adjusts as needed
* Champions continuous improvement and innovation
* Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
* Provides candid / regular feedback
* Supports the development of others
* Inspires others to develop themselves
* Conveys a clear sense of personal goals and values
* Actively seeks feedback to improve performance
* Develops new skills and modifies behaviours based on feedback
* Takes personal responsibility for career and development

 **Skills/Experience*** Strong leadership
* Solid communication skills
* Problem\-solving skills
* Experience in Inventory management and warehouse operations
* Organized
* Adaptable
* Good understanding of customer service and business principles

 **Qualifications*** Matric
* B. Comm Degree / Diploma in Transport Management / Logistics / Warehouse
* Minimum of 3 \- 5 years’ post qualification in a similar role as a manager
* Proficient on all MS Office packages
* Strong managerial and leadership skills

 **Languages**  

English \- verbal and written.

Lead: GRA

**Purpose of the Position**

The Sales \& Marketing Officer is responsible for driving learner recruitment, brand awareness, and revenue growth through effective sales execution and marketing activities. The role focuses on lead generation, client engagement, campaign implementation, and conversion of prospective clients into enrolments or sales.

**Key Responsibilities**

**Sales Execution and Lead Conversion**

* Actively generate and convert leads into enrolments or sales.
* Conduct presentations, consultations, and product/service demonstrations.
* Follow up on enquiries and manage the full sales cycle.
* Achieve monthly and annual sales targets and performance KPIs.

**Marketing Implementation**

* Implement marketing campaigns and promotional activities as directed.
* Support brand awareness initiatives across various channels.
* Assist with content distribution, advertising, and promotional outreach.
* Represent the organisation at events, exhibitions, and activations.

**Client Engagement and Relationship Management**

* Build and maintain relationships with prospective clients, learners, and stakeholders.
* Provide accurate information on programmes, services, and offerings.
* Handle client queries professionally and ensure timely resolution.
* Maintain a customer\-focused and service\-driven approach.

**Lead Management and CRM**

* Capture and manage leads accurately in CRM systems.
* Track client interactions, follow\-ups, and conversion progress.
* Maintain updated records of all sales activities.
* Ensure data integrity and consistent reporting.

**School and Community Outreach (where applicable)**

* Conduct school visits and community outreach programmes.
* Promote programmes to learners, parents, and educators.
* Build partnerships with schools and local stakeholders.
* Support career days, exhibitions, and recruitment drives.

**Reporting and Administration**

* Provide daily, weekly, and monthly sales reports.
* Track sales performance, pipelines, and conversion rates.
* Maintain accurate records of activities and outcomes.
* Report market trends and competitor activity to management.

**Market Intelligence**

* Gather feedback from clients and target markets.
* Identify new business opportunities and growth areas.
* Monitor competitor offerings and market trends.
* Provide input to improve marketing strategies and campaigns.

**Minimum Requirements**

**Qualifications**

* Grade 12 (Matric) required.
* Diploma or Degree in Marketing, Sales, Business Management, or related field will be advantageous.

**Experience**

* 2–4 years’ experience in sales, marketing, or customer\-facing roles.
* Experience in education, training, or recruitment environments will be advantageous.
* Proven track record of meeting or exceeding sales targets preferred.

**Knowledge**

* Sales principles and customer acquisition processes.
* Marketing and promotional strategies.
* CRM systems and lead management tools.
* Customer service and relationship management.
* Basic understanding of education and training sector (advantageous).

**Skills and Competencies**

* Strong sales and negotiation skills.
* Excellente communication and presentation abilities.
* Target\-driven and results\-oriented mindset.
* Strong interpersonal and relationship\-building skills.
* Ability to work independently and manage time effectively.
* Strong organisational and follow\-up skills.
* Resilience and ability to work under pressure.
* Professional and customer\-focused attitude.
* Valid driver's license and own vehicle

Work Location: In person

Sales and Marketing Officer

**Job Description**
===================

To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self\-service). Ensure all interactions align with established policies, processes, and service standards.
Hello Future FNB Community Advisor Alternative Channel
  

Welcome to **FNB** , the home of the **\#changeables** . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.
  

  

As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Please note that this is a 12\-Month Hourly Rate Contract based at FNB Alternative Channel (Pick ‘n Pay Initiative)**  

  

Are you someone who can:


* Build and maintain strong relationships with clients.
* Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
* Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
* Ensure compliance with rules and processes and has attention to detail.
* Educate customers to the correct Banking platform aligned with their needs.
  

Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
* Analyse customer data and recommend tailored solutions.
* Achieve sales results by providing contextual and integrated financial solutions to customers.
* Conduct yourself in an ethical manner.
* Takes accountability for own performance, personal and career development.
* Show empathy with customers.
* Stay updated on industry trends and product knowledge.
* Willing to work on a shift structure

Qualification \& Experience Requirement


* **Minimum Qualification: Grade 12/ NQF Level** 4
* **Preferred Qualification: NQF Level 5** Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
* **1–3 years of experienc** e in customer‑facing environments, service delivery, or client support within financial services

You will be an ideal candidate if you possess the following:


* Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
* Confidence in guiding customers toward digital and Self‑Service solutions
* Ability to identify sales opportunities and support portfolio growth
* High levels of accuracy, discipline, and adherence to process
* Strong organising, planning, and time‑management capability
* Commitment to delivering consistent, exceptional service

You will have access to:


* Opportunities to build relationships as part of a dynamic team.
* A challenging working environment
* Personal and professional growth
* Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:


* Customer Centric.
* Enjoy solving problems.
* Persuasive selling skills
* Able to understand rules in a regulated environment.
* Agile and Flexible
* Strong communication and interpersonal skills
* Have a results\-driven attitude with a passion for exceeding targets.
* Have excellent Organisational skills and attention to detail.

**Apply now** if you are interested in taking the next step. We look forward to engaging with you!
  

  

All appointments will be made in line with **FirstRand Group’s Employment Equity plan** . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

04/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FNB Community Advisor Alternative Channels

Listing reference: track_001720 Listing status: Online Apply by: 30 July 2026 Position summary Industry: IT & Internet Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction TRACKER requires the services of a Representative: Customer Services for the Gauteng region. The successful candidate will be responsible for all related sales support duties for the Johannesburg Sales Department. Roles and Responsibilities Process sal…

Customer Service Representative - Randburg

**FDC**

Requirements:

\* Strong managing skills, positive attitude and needs to fit in with vibe team enviroment (Zenoti experiance will be great)

\* Computer literate; excel. word and outlook (emails)

\* Ability to multi task efficiently

\* Ability to work as part of a team and assist the Franchise Partner with the day to day running of the salon

\* Extremely trustworthy

\* Work experience within a Beauty salon or similar environment essential

Please note only suitable candidates will be shortlisted and contacted.

Use the reference FDC

Job Type: Full\-time

Work Location: In person

Front Desk Coordinator

About Us

Dynamic Gee is a fast\-growing IT solutions company providing Managed IT Services, Computer Repairs, Hardware \& Software Sales, Cloud Services, VoIP, and Internet Solutions. We are looking for a proactive, detail\-oriented individual who can combine front\-desk professionalism with strong administrative and basic sales support skills.

Role Overview

This role goes beyond traditional reception duties. You will be the face of the company while also supporting daily operations through administration, client coordination, and quotation preparation, playing a key role in customer experience and business growth.

Key Responsibilities

Professionally welcome and assist clients and visitors

Answer and manage incoming calls, emails, and inquiries

Schedule appointments and coordinate team

Prepare, send, and follow up on client quotations

Liaise with technical and sales teams to gather pricing and service details

Assist with invoicing, data capturing, and general admin tasks

Maintain an organized reception and office environment

Support sales efforts by identifying client needs and directing opportunities

Handle incoming and outgoing correspondence

Requirements

Proven experience in a Receptionist, Admin, or Sales Support role

Experience with quotations, invoicing, or client coordination

Strong communication and customer service skills

Good understanding of Microsoft Office (especially Excel \& Outlook)

Ability to multitask

Professional, reliable, and well\-presented

Matric (Grade 12\) required; admin/sales qualification is an advantage

Basic knowledge of IT products/services is beneficial

Key Competencies

Strong attention to detail (especially with pricing and quotations)

Customer\-focused mindset

Organizational and time management skills

Confidence in handling clients and supporting sales processes

Ability to take initiative and work independently

Training will be provided

Working hours 8am to 1pm (Half day)

How to Apply

Send your CV and a short introductory letter about yourself and past experience to: brian@dynamicgee.co.za

Subject Line: Receptionist/Admin Application

Pay: From R2 500,00 per month

Work Location: In person

Receptionist/Admin

**Store Supervisor Job Description** 

The Store Supervisor plans and directs the day\-to\-day supervisory of the store. Develop strategies with Ops Manager to improve customer service, drive store sales, increase profitability, create store policies that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Forecast staffing needs and develop a recruiting strategy to provide optimal staffing in all areas.

Lead and direct the work of others. Report to Operations management. Maintain and adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter.

**Responsibilities:** 

* Complete store operational requirements by scheduling and assigning employees; following up on work results to Operations Manager.
* Maintain store staff by assisting with recruiting, selecting, orienting and training employees.
* Maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results to their respective Ops Manager.
* Initiate corrective actions with approval from Operations Management.
* Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
* Ensure availability of merchandise and services by approving contracts; maintaining inventories
* Protect employees and customers by providing a safe and clean store environment
* Maintain the stability and reputation of the store by complying with legal requirements
* Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
* Contribute to team effort by accomplishing related results as needed
* Maintain inventory by implementing ordering plans and staying in contact with Head Office
* Reporting a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue. Discuss with marketing team.
* Provide training to improve the knowledge base of the staff and utilize cross\-training methods to maintain productivity when employees are absent
* Manage all controllable costs to keep operations profitable and reporting to Manager.
* Manage stock levels and make key decisions about stock control, to be approved by Ops Manager.
* Analyse sales figures and forecast future sales with detailed reporting per branch.
* Analyse and interpret trends to facilitate planning with Ops Manager.
* Deal with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
* Ensure standards for quality, customer service and health and safety are met
* Respond to customer complaints and comments
* Organize special promotions, displays and events, provide reporting and seek approval from branch Ops Manager to implement.
* Update colleagues on business performance, new initiatives and other pertinent issues
* Tour the sales floor regularly, talking to colleagues and customers to identify or resolve urgent issues
* Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing
* Initiate changes to improve the business. As directed by Manager.
* Promote the organization locally by liaising with local schools, newspapers and the community in general. Business Visits. Making sure all staff prospects and cold calling is done as prescribed as part of business requirements and goals.
* Some additional responsibilities may be required and will be indicated by respective branch Operations Manager.

**Store Supervisor top skills \& proficiencies:** 

* Budgeting forecasting
* Retail Management
* Leadership
* Ability to Motivate Others
* Delegation
* Customer Focus
* Quick Learner
* Multi\-Task Skills
* Team Player
* Reporting Proficiency
* Pricing
* Staffing
* Market Knowledge
* Results Driven
* Strategic Planning
* Management Proficiency
* Client Relationships
* Sales Experience
* Organization
* Verbal and Written Communication

Job Type: Full\-time

Pay: Up to R9 442,00 per month

Education:

* High School (matric) (Required)

Experience:

* Retail: 2 years (Required)
* Retail Supervisor: 1 year (Required)

License/Certification:

* Drivers license (Required)

Location:

* Springs, Gauteng (Required)

Work Location: In person

Retail Store Supervisor - Springs

SALES TEAM LEADER

**About Us**

The successful candidate will be responsible for ensuring that sales team is actively managed, quotations are tracked, reporting is accurate, customer relationships are maintained, and sales processes are consistently executed across the business.

**Purpose of the Role**

To manage and improve the company's sales performance through structured pipeline management, sales administration, commercial reporting, customer engagement, tender coordination and leadership of the sales function.

The role is responsible for ensuring that opportunities are converted into revenue through disciplined follow\-up, accurate reporting, effective customer management and strong internal coordination between Sales, Operations, Finance and Compliance teams.

**Key Responsibilities**

**Sales Leadership \& Revenue Growth**

* Lead and manage the sales team to achieve monthly and annual revenue targets.
* Monitor sales performance against budgets and forecasts.
* Drive new business development activities within target industries.
* Support sales representatives in securing strategic opportunities and key accounts.
* Assist with client negotiations, presentations and commercial discussions.
* Identify growth opportunities within existing customer accounts.
* Develop and implement sales plans and account development strategies.
* Ensure consistent sales activity levels across the team.

**Sales Administration \& Process Management**

* Maintain full oversight of the sales pipeline from lead generation to conversion.
* Ensure all opportunities, quotations, customer interactions and follow\-ups are accurately recorded.
* Monitor quotation turnaround times and conversion ratios.
* Implement and enforce sales processes, procedures and reporting standards.
* Manage customer databases, prospect lists and account records.
* Ensure proper document control and version management of commercial documentation.
* Track outstanding quotations and ensure systematic follow\-up.
* Monitor sales team activity, call plans, customer visits and reporting compliance.
* Maintain sales dashboards and performance tracking systems.
* Training, upskilling and Management of sales team skills.

**Commercial \& Tender Management**

* Coordinate the preparation and submission of quotations, proposals and tender documentation.
* Review commercial submissions for completeness, accuracy and compliance.
* Maintain tender registers and opportunity trackers.
* Monitor tender deadlines and submission requirements.
* Assist in pricing reviews and commercial evaluations.
* Support contract administration and customer onboarding processes.
* Maintain records of service agreements, pricing schedules and commercial correspondence.

**Reporting \& Performance Management**

* Prepare weekly, monthly and quarterly sales reports.
* Produce sales forecasts and revenue projections.
* Monitor pipeline value, conversion rates and sales activity levels.
* Analyse customer trends, market opportunities and lost sales.
* Track key performance indicators across the sales department.
* Present sales performance reports to management.
* Identify corrective actions where targets are not being achieved.
* Ensure reporting accuracy and data integrity.

**Customer \& Account Management**

* Build and maintain strong relationships with key customers.
* Act as escalation point for major customer concerns and commercial matters.
* Conduct regular account reviews with strategic clients.
* Monitor customer satisfaction and retention.
* Ensure service delivery commitments align with customer expectations.
* Coordinate communication between customers and operational departments.
* Support long\-term account development and contract retention.

**Internal Coordination \& Governance**

* Work closely with Operations to ensure accurate service scoping and successful project delivery.
* Coordinate with Finance regarding pricing, invoicing concerns and customer account matters.
* Liaise with SHEQ and Compliance departments regarding customer requirements and contractual obligations.
* Ensure adherence to company procedures, approval processes and commercial controls.
* Maintain confidentiality and professional standards in all customer and commercial matters.

**Minimum Requirements**

**Qualifications**

* Diploma or Degree in Sales, Business Management, Marketing, Commerce or related field preferred.
* Additional sales, commercial management or project administration qualifications advantageous.

**Experience**

* Minimum 5–10 years B2B sales experience.
* Minimum 3 years experience managing a sales team.
* Strong experience in sales administration and reporting.
* Experience managing quotations, tenders and customer accounts.
* Proven experience working with CRM systems and structured sales processes.
* Experience in industrial, technical, environmental, facilities, logistics or service\-based industries preferred.

**Technical Skills**

* Advanced Microsoft Excel.
* Microsoft Word and PowerPoint.
* CRM systems and pipeline management tools.
* Sales reporting and forecasting.
* Commercial documentation and tender administration.
* Data analysis and KPI reporting.

**Other Requirements**

* Valid driver's licence.
* Ability to travel to customer sites when required.
* Strong administrative and organisational ability.
* Excellent written and verbal communication skills.

**Candidate Profile**

We are looking for a candidate who is:

* Highly organised and process driven.
* Strong on administration, reporting and follow\-through.
* Commercially aware and financially minded.
* Comfortable managing both people and systems.
* Detail\-oriented with strong document control discipline.
* Professional and confident when dealing with customers.
* Able to balance sales growth with operational realities.
* Accountable, structured and deadline driven.
* Proactive and capable of driving tasks to completion.
* Strong in planning, coordination and execution.

Pay: From R30 000,00 per month

Work Location: In person

Sales Team Leader

Introduction Our client, a well-established logistics organisation, is seeking an experienced Admin Manager – Customer Service to lead the administration and finance support function within their operations. This is not a traditional customer service management role. The successful candidate will be responsible for managing a busy finance and administration environment, ensuring the smooth running of creditors, debtors, invoicing, POD management, reporting and revenue control, while leading a c…

Admin Manager - Customer Service- Durban

**Company Description** Information Security Alliance is a technology\-focused organization dedicated to helping businesses maintain secure and reliable IT environments. The company specializes in information security, IT infrastructure, and support services that enable clients to operate confidently in a digital\-first world. Team members work with modern tools and frameworks to protect systems, data, and users from evolving threats. The organization values continuous learning, collaboration, and practical problem\-solving. Joining Information Security Alliance offers exposure to diverse technologies and the opportunity to grow a career in IT and cybersecurity.

**Role Description** As a Junior Support Technician, you will provide first\-line technical assistance to internal users and clients in a full\-time, on\-site role based in the City of Johannesburg. Your day\-to\-day tasks will include responding to support tickets, diagnosing and troubleshooting hardware, software, and network issues, and escalating complex problems to senior team members when needed. You will assist with installing, configuring, and updating software and basic IT equipment, while maintaining accurate records of issues and resolutions. The role also involves communicating clearly with users, guiding them through solutions, and following established IT and security procedures. You will collaborate with the wider IT and security team to ensure reliable system performance and a positive user experience.

**Qualifications**

Qualifications

* Candidates should have foundational knowledge in Information Technology, including operating systems, hardware, and basic networking.
* Candidates should demonstrate clear and professional Communication skills for interacting with users and documenting support activities.
* Candidates should be comfortable working with common Software applications, system tools, and ticketing or helpdesk platforms.
* Relevant certificate "A Plus" or studying towards would be beneficial.
* Basic understanding of information security principles and safe computing practices is beneficial.
* Ability to work on\-site in Ekurhuleni, manage multiple tasks, and follow established procedures and escalation paths.
* Strong problem\-solving mindset, attention to detail, and willingness to learn from senior team members and ongoing training.
* Candidates should have own transport and be able to travel to customer premises when required.
* Candidates should be able to work physically, job entails physical work such as climbing ladders, pulling network cables, using a power drill.

Pay: R7 000,00 \- R7 500,00 per month

Ability to commute/relocate:

* Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

* Are you able to perform physical work like climbing ladders, picking up 10kg boxes?
* Are you prepared to sometimes get your clothes dirty, job entails pulling network cables, sometimes through very dusty places.
* Do your own vehicle? You will be required to travel to various customer sites.

Education:

* High School (matric) (Required)

Language:

* English (Required)

License/Certification:

* Driver's license (Required)

Location:

* Boksburg, Gauteng (Preferred)

Work Location: In person

Junior IT Support Technician

**Relationship Consultant – Car Insurance**



Are you confident, well\-spoken and great with people? We're looking for a **Relationship Consultant** to build strong relationships with car dealerships, generate insurance leads and help grow our dealer network.

  



Experienced candidates are welcome, but if you're motivated, eager to learn, and looking to start a career in sales and relationship management, we'd love to hear from you too!

  


**Responsibilities**


* Build and maintain relationships with dealership sales teams, F\&I managers and dealer management.
* Generate insurance leads through dealer partnerships.
* Provide updates on quotes, policy activations and lead progress.
* Act as the link between dealerships, clients and sales consultants.
* Grow and maintain a strong network of active dealerships.

  

**Requirements**


* Matric (Grade 12\)
* Computer literate
* Well\-spoken and confident
* Ability to build and maintain strong relationships
* Results\-driven and proactive
* **RE5 qualification** is advantageous
* **Degree or diploma** is advantageous
* Sales, customer service, insurance, automotive, or relationship management experience is advantageous, but not essential


**Why Join Us?**


* Competitive basic plus incentives
* Training and development opportunities
* Career growth within a growing business
* Supportive and energetic team environment


**Ready to build relationships, drive results, and grow your career? Apply today!** ??

Relationship Consultant

### **Job Purpose**


Processes routine customer invoicing, receipt allocation, and ledger maintenance to keep debtor records accurate and current. Working under close supervision, the Debtor Clerk handles standard follow\-up on overdue balances and routine queries, escalating exceptions and unresolved issues to the Debtors Controller.

### **Principal Accountabilities**

* Prepares and enter customer invoices, credit notes, and receipts into the debtor system to ensure postings are accurate and timely.
* Checks supporting documents, pricing details, and payment references before posting to ensure transactions are allocated to the correct account.
* Collates and file transaction support documents to ensure an accurate audit trail is available for review.
* Follows up overdue accounts by telephone and written reminders to ensure customers understand payment requirements and due dates.
* Records promises to pay, disputed items, and agreed actions to ensure follow\-up remains traceable and current.
* Identifies high\-risk, unresolved, or non\-routine matters and escalate them to the Debtors Controller to ensure timely intervention.
* Confirms receipt commitments and outstanding balances with customers to support settlement and reduce overdue debt.
* Reconciles routine receipts and customer balances to the debtor sub\-ledger to ensure differences are identified early.
* Reviews unmatched items, short payments, and simple posting errors to ensure corrections are processed promptly.
* Prepares supporting schedules for month\-end and year\-end activities to ensure the Debtors Controller has accurate inputs.
* Responds to routine billing, receipt, and statement queries from customers to ensure issues are resolved or routed correctly.
* Liaises with sales, operations, and finance colleagues to confirm supporting information and ensure billing accuracy.
* Issues standard statements and account information to support settlement and clear communication.
* Document query status, follow\-up actions, and responses to ensure matters remain visible until closed.
* Prepares debtor ageing, receipt, and follow\-up reports to ensure the Debtors Controller has current visibility of outstanding balances.
* Files source documents and maintain audit evidence to ensure records are complete for review.
* Applies approved finance procedures and segregation of duties to ensure control compliance.
* Check report accuracy and submission deadlines to ensure management receives reliable information on time.

### **Qualifications \& Experience**

* National Diploma in Accounting, Finance, Bookkeeping, or a related field preferred
* Minimum 2 to 4 years of experience in debtor administration, accounts receivable, invoicing, or customer billing.
* Working knowledge of invoice processing, receipt allocation, statements, reconciliations, and ageing reports. Exposure to FMCG, food manufacturing, Airline industry or shared services is advantageous.

### **Knowledge and Skills**


Basic proficiency in ERP or accounting systems and Microsoft Excel. Understanding of VAT, document control, and finance controls in a South African business environment. Strong numeracy, accuracy, communication, and customer service skills.

### **Attributes**

* Honest and trustworthy
* Highly organized
* Strong attention to detail
* Excellent communication and interpersonal skills
* Strong numerical and analytical ability
* Customer service oriented
* Self\-motivated and proactive
* Able to work independently and as part of a team
* Good problem\-solving skills
* Reliable and dependable
* Able to work under pressure and meet deadlines
* Professional and confidential when handling financial information
* Strong time management skills
* Positive attitude and willingness to learn

### **Additional Information**


Air Chefs SOC Ltd is a premium food solutions company with over 40 years of experience. A wholly owned subsidiary of South African Airways, we are uniquely positioned to deliver exceptional food and hospitality services across air, corporate, and event sectors. With three strategically located operational units in Johannesburg, Cape Town, and Durban, we have the capacity to produce over 50000 meals daily, serving domestic and international airlines, airport lounges, events, and corporate canteens.

Debtors Clerk

**BE PART OF THE WORLD’S LARGEST LOGISTICS COMPANY**


Deutsche Post DHL Group is the world’s leading logistics and mail company.


We’re one of the world’s largest employers, operating in over 220 countries and territories. We’re Europe’s largest postal service, partner for eCommerce and pioneers in secure digital communication. We’re number one in contract logistics and international express delivery, and a leader in the forwarding business.


Join us and you’ll be working for a global company that’s focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.


And not just for our customers, but for every member of our Group too.

**At DHL Supply Chain South Africa, we’re looking for**…

 **Vacancy**

 **Specialist : Quality Assurance**

 **Role Outline**


To establish and maintain strong governance frameworks while fostering effective relationships with internal stakeholders, clients, and regulatory bodies. Support the Customer Service Organisation’s vision and strategic objectives through the First Choice methodology by implementing and sustaining a world\-class Quality Management System (QMS).


Ensure ongoing compliance with ISO 9001, ISO 22716, and ISO 13485 standards, driving operational excellence, regulatory adherence, and continuous improvement across all processes.

 **Key Responsibilities**

* Apply procedures, tools and methods that are consistent with the DHL strategy
* Through ongoing collaboration with colleagues and management, ensure that policies and procedures are developed,


implemented, and continuously improved to align with evolving stakeholder requirements.


Drive adherence across all Business Units and Functions, ensuring full compliance with established standards, policies, and


Procedures.

* To establish a business partnership through advising and supporting colleagues and management on matters which have an influence on the


 operational procedures of the business.

* Manage the training and implementation of operational procedures, so that managers and supervisors are suitably equipped


 to maximize the business unit’s knowledge capacity

* Ensure that all personnel are trained in GDP and applicable quality standards
* Actively support management through objective and professional input with the writing and implementation of standard


operating procedures

* Identify where similar processes exist across operations and align them to a single best practice
* Proactively respond to evolving operational requirements by developing and implementing innovative processes that


enhance organizational knowledge

* Maintain and enforce standard processes and internal control mechanisms to proactively identify and minimise risks
* Establish and sustain a document control system in line with QMS requirements to ensure proper version control, approval,


and distribution of documents

* Coordinate and manage change control processes, ensuring all changes are properly documented, assessed for risk, and formally approved prior to implementation
* Ensure that all validations and calibrations are conducted in line with client requirements and agreed standards
* Oversee the compilation, review, and approval of deviation reports to ensure proper documentation and resolution of non\-conformities within timelines
* Control documents for all processes implemented and ensure that they are kept on file as quality records
* Review and update the training matrix to ensure alignment with operational needs and competency requirements
* Conduct internal audits and ensure an audit programme is in place to verify that processes are effectively implemented, employees are adequately trained, and procedures are consistently followed by all stakeholders
* Support external audit activities by collating required documentation and coordinating with relevant departments to ensure successful audit outcomes
* Drive continuous quality improvement by ensuring that Corrective and Preventive Actions (CAPAs) are effectively developed,


 implemented, and monitored.

* Liase closely with Client Quality Assurance Lead and DHL Quality and Regulatory Assurance Lead
* Prepare and submit weekly and monthly progress reports on Change Control, CAPA, and deviation management activities.
* Ensure involvement in any decision to quarantine or dispose of returned, rejected or falsified products
* Review and verify all relevant documentation to ensure compliance prior to the formal release of final products for


distribution.

* Ensure that the processes needed for the Quality Management System are established, implemented, and maintained
* Reporting to Management on Quality Management System performance and any need for improvement.
* Ensuring awareness of customer and quality requirements throughout the organisation
* Functioning as liaison with internal and external parties( Third Party Contractors, Clients and Customers) on matters relating


 to the Quality Management

* Collaborate with relevant stakeholders to ensure compliance with applicable legislation and operational requirements
* Conform and promote awareness to staff on ISO 9001, ISO 22716, ISO 13485 and regulatory requirements associated with the QMS.

  



  

**PDHL Core Competencies \& Skills**.  



  

* Maintains effective relationships with customers
* Develops / Delivers high quality / innovative products, services or solutions
* Focuses on customer needs and gains their commitment
* Gains management / colleague support to meet customer needs
* Ensures strategies / plans are aligned and reflect others views
* Develops strategies / plans aligned to broader organizational strategy
* Communicates strategy
* Establishes clear, challenging and achievable objectives
* Aligns resources and the organization within own area of responsibility to achieve objectives
* Regularly reviews and communicates progress against objectives and adjusts as needed
* Champions continuous improvement and innovation
* Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others
* Provides candid / regular feedback
* Supports the development of others
* Inspires others to develop themselves
* Conveys a clear sense of personal goals and values
* Actively seeks feedback to improve performance
* Develops new skills and modifies behaviours based on feedback
* Takes personal responsibility for career and development

 **Skills/Experience**

* An understanding of Logistical Supply Chain Business or production environment of FMCGs, Knowledge of operational processes and how they link into one another, Expert proficiency in the MS Office suite of applications, Ability to accurately analyse information
* Person should have a sound knowledge and understanding of a PC and the inherent controls. Proficiency in Windows, Excel, Word and Power Point.
* Excellent interpersonal, leadership, motivation and planning skills
* Person should know what products are handled by the Company
* Person needs good understanding of distribution and transport methods
* Person should be able to enforce health and safety procedures and identify hazards
* Knowledge of clients requirements and customer needs
* Person should have a good understanding of quality as a key value
* Ability to understand instructions and to accurately carry out instructions \- must listen effectively and convey ideas logically
* React to customers in a courteous and professional manner and maintain at the highest level
* 3\-5 years experience of working in Warehouse/Logistics environment
* Knowledge of logistics market trends, opportunities and challenges
* Good analytical and numerical skills Excellent communicator (verbal \& written)
* Excellent organizational \& time management skills

  



**Qualifications**

* Matric / Grade 12
* Relevant Degree
* Proficiency in Windows, Excel, Word and Power Point.

  



Languages

  

English \- verbal and written.

Specialist: Quality Assurance

RCL FOODS is a deeply rooted South African food manufacturer that produces some of the country’s most-loved brands, including Yum Yum peanut butter, Nola mayonnaise, Ouma rusks, and Selati sugar, just to name a few. At the heart of our culture and strategy is our Purpose – WE GROW WHAT MATTERS – which reflects our belief in collectively doing that little more to create a positive impact that truly matters. Visit our website: www.rclfoods.com Siqalo Foods is seeking a Customer Care Facilitator t…

Customer Care Facilitator

A leading food manufacturing company based in Durban is seeking a qualified Customer Service Coordinator. If you are interested in logistics and a remote position and available immediately please apply here. Minimum Requirements: Logistics Diploma Minimum 3 years' experience in an FMCG or Logistics environment Experience in admin an ensuring logistics service delivery If you meet the criteria for this position, send your updated CV to trade.jobs@tumaini.co.za ! For direct contact with our recru…

Customer Service Jobs in Benoni - Page 2

Vacancies (page 2 of 4)