Browse live customer service jobs in Benoni, Gauteng. Salaries, top employers and how to apply. Updated regularly.

**Job Description**
===================

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
**Hello Future Branch Advisor**

Welcome to **FNB** , the home of the **\#changeables** . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.


As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested.


As a **Branch Advisor** , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high\-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.


Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Are you someone who can:**

Build and manage long\-term client relationships to support retention and growth


Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.


Educate customers to the correct Banking platform aligned with their needs.


Connect with our customers by living up to our brand promise of “how can we help you?” at all times.


Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements


Maintain accurate and complete client records and documentation


Achieve individual and branch sales and service targets


Conduct yourself in an ethical manner.


Take accountability for your own performance, personal and career development.


Show empathy to customers.


Stay updated on industry trends and product knowledge.


Manage leads, referrals, and client follow\-ups within agreed turnaround times


**Qualification \& Experience Requirement**

* **minimum Qualification: NQF Level 5 Certificate** in Banking, Business Administration,
  

Customer Service, or related fields recognized by FAIS
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services

**You will be an ideal candidate if you possess the following:**

Strong understanding of FAIS, TCF, and client\-centric advice principles


Proven ability to meet sales, service, and compliance targets


**You will have access to:**

Opportunities to build relationships as part of a dynamic team.


A challenging working environment


Personal and professional growth


Opportunities to have an impact on a local market as a brand ambassador.


**You can be a match if you are:**

Client\-focused and have an ethical approach to advice


Enjoy solving problems.


Persuasive selling skills


Agile and Flexible


Strong communication and interpersonal skills


Results\-driven with strong planning and organization skills


Attention to detail and high compliance awareness


Ability to work independently and within a team


**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Branch Advisor** , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance


All appointments will be made in line with **FirstRand Group’s Employment Equity plan** . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

18/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Branch Advisor FAIS

**Job Description**
===================

To deliver an exceptional customer experience by understanding and responding to individual needs and aspirations. Provide tailored, value\-adding solutions in a fast\-paced environment, while consistently adhering to company policies and procedures
**Hello Future Branch External Sales and Service Advisor**

Welcome to **FNB** , the home of the **\#changeables** . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.


As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested.


As a **Branch External sales and Service Advisor** , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high\-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.


Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Are you someone who can:**

* Build and manage long\-term client relationships to support retention and growth
* Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
* Educate customers to the correct Banking platform aligned with their needs.
* Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
* Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements
* Maintain accurate and complete client records and documentation
* Achieve individual and branch sales and service targets
* Conduct yourself in an ethical manner.
* Take accountability for your own performance, personal and career development.
* Show empathy to customers.
* Stay updated on industry trends and product knowledge.
* Manage leads, referrals, and client follow\-ups within agreed turnaround times

**Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services

**You will be an ideal candidate if you possess the following:**

* Strong understanding of FAIS, TCF, and client\-centric advice principles
* Proven ability to meet sales, service, and compliance targets
* You will have access to:
* Opportunities to build relationships as part of a dynamic team.
* A challenging working environment
* Personal and professional growth
* Opportunities to have an impact on a local market as a brand ambassador.

**You can be a match if you are:**

* Client\-focused and have an ethical approach to advice
* Enjoy solving problems.
* Persuasive selling skills
* Agile and Flexible
* Strong communication and interpersonal skills
* Results\-driven with strong planning and organization skills
* Attention to detail and high compliance awareness
* Ability to work independently and within a team

**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Branch External Sales and Service Advisor OBR** , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance


All appointments will be made in line with **FirstRand Group’s Employment Equity plan** . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

18/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Branch External Sales and Service Advisor OBR

Dis\-Chem Pharmacies is looking for a Casual Cashier for their East Rand store. The aim of a strategic talent pool is to have a readily available and pre\-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis\-Chem Pharmacies.  

  

**Purpose of the role:**  

Support customer service at point of sale while ensuring a world\-class shopping experience. Record customer transactions on the Dis\-Chem operating system according to company policies \& standard operating procedures, with zero tolerance toward inaccuracies \& elimination of fraud risk **Essential:**

* Grade 12 / Matric
* A minimum of 6 months’ experience cashier/till operations experience
* Computer literate – MS Office
* Sound numerical skills
* Strong command of the English language
* Basic customer service
* Willing and able to work retail hours

  

**Job Description:**  

* Adhere to Dis\-Chem’s customer service policies and procedures
* Establish a professional relationship with customers
* Report customer complaints and compliments to the Frontline Supervisor, or store management
* Adhere to the customer turnover hourly rate
* Be aware of current sales and promotions
* Ensure colleagues and customers are not exposed to any risk
* Carry out and manage Dis\-Chem 5 star communication principles
* Be responsible for cash flow
* Ensure all line voids and price changes are approved and signed off by the supervisor
* Exchange merchandise for customers and accept returned goods by customers when authorised to do so
* Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis\-Chem
* Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
* Ensure cash is placed in drop safe according to Dis\-Chem’s SOPs
* Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
* Ensure all outgoing stock/items/scripts are scanned and paid for
* Ensure that all money is strictly kept safely and securely inside the till
* Handle daily takings confidentially, and only discuss with management
* Be alert, recognise and report suspicious behaviour to management
* Address queries regarding store merchandise
* Adhere to Dis\-Chem’s security policies and procedures

 **Competencies:**

**Essential:**

* In\-depth knowledge of operating cash registers, and maintaining cash drawers
* Knowledge of processing sales, refunds and payments
* Strong command of English (written and oral)
* Accuracy
* Attention to detail
* Presentable
* Emotional intelligence
* Social awareness
* Accountability
* Problem\-solving
* Analyse basic reports
* Trustworthy and honest
* Time management

 **Advantageous:**

* Third additional language

 **Special conditions of employment:**

* Willing and able to work retail hours
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary

 ***It's important to note that not all candidates in our talent pool will be hired by Dis\-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.***

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Casual Cashier - East Rand

Dis\-Chem Pharmacies is looking for a Casual Merchandiser for their East Rand store. The aim of a strategic talent pool is to have a readily available and pre\-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis\-Chem Pharmacies.  

  

**Purpose of the role:**  

You will ensure that basic Dis\-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.  

  

**Minimum Requirements**: **Essential:**

* Grade 12 / Matric
* Up to 6 months’ retail experience
* Computer literate – MS Office
* Willing and able to work retail hours

**Advantageous:**

* At least 1 year retail experience

 **Job Description:**

* Restock merchandise as needed to ensure maximum sales
* Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
* Ensure stock on shelves has not reached sell\-by date
* Ensure the full range of products is on the shelves at all times
* Facilitate rotation of stock on a regular, FIFO basis
* Report low stock levels, out\-of\-stock items, damaged stock and expired stock to management
* Assist with counting of stock files and general stocktaking
* Adhere to Dis\-Chem’s operating standards, store layout and planograms
* Ensure boxes are flattened after unpacking stock, and taken to the designated area
* Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
* Report all price discrepancies to management
* Keep abreast of current and new products
* Ensure merchandising displays are built, faced up, stocked and maintained
* Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
* Assist with loading and off\-loading of stock
* Ensure items without barcodes are clearly marked
* Assist with back shopping
* Assist in training of new staff
* Provide friendly, helpful and courteous assistance and advice to all customers
* Ensure all out of stock queries from customers are followed up with the customer service out of stock list
* Ensure all customer stock queries are dealt with and resolved
* Ensure the correct uniform and badge are worn at all times
* Minimise any losses by handling all merchandise carefully
* Adhere to Dis\-Chem policies and procedures, SOPs and health and safety rules and regulations

 **Competencies:**


Essential:

* Strong command of the English language
* Presentable
* Effective engagement with customers, management and staff
* Trustworthy and honest
* Time management


Advantageous:

* Bilingual
* Knowledge of merchandising standards and the FMCG industry
* Product and category knowledge
* Ability to analyse ZMORE reports for ordering and stock taking
* Report bad/suspicious behaviour relating to both staff and customers

 **Special conditions of employment:**

* Willing and able to work retail hours
* Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary

 ***It's important to note that not all candidates in our talent pool will be hired by Dis\-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.***

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Casual Merchandiser - East Rand

**Pharmacist Assistant (Post\-Basic)**
======================================


Details
  

Closing Date 2026/09/09
  

Reference Number SHO260902\-2
  

Job Title Pharmacist Assistant (Post\-Basic)
  

Job Type Full Time
  

Location \- Country South Africa
  

Location \- Province Gauteng
  

Location \- Town or City Boksburg
  

Job Category Pharmaceutical
  

About the role
Join Shoprite as a Pharmacist Assistant (Post\-Basic) at **Medirite Plus Parklands**, based in **Boksburg**, **Gauteng**, where your expertise in pharmaceutical dispensing, stock control, and record\-keeping will support efficient pharmacy operations. This role requires a National Diploma or equivalent in Pharmacist Assistant (Post\-Basic), valid South African Pharmacy Council registration, and at least one year of practical experience in pharmacy or healthcare settings.



You will assist in accurate medication dispensing, maintain compliance with pharmacy regulations, and provide exceptional customer service within a fast\-paced retail environment. Your attention to detail and collaboration with pharmacists and colleagues will contribute to seamless inventory management, medication labelling, and administrative tasks. Benefit from continuous professional development opportunities while upholding ethical standards and health and safety protocols. Embrace a dynamic team culture at Shoprite, a leading retail pharmacy provider dedicated to quality healthcare service and community well\-being.

  


  

What you'll do**You will be required to**:


* Assist the pharmacist in dispensing medication accurately and efficiently under supervision.
* Manage stock control to ensure adequate supplies and timely replenishment of pharmacy items.
* Perform pharmacy\-related administrative tasks, including record\-keeping and documentation compliance.
* Provide excellent frontshop customer service, addressing inquiries and supporting client needs.
* Maintain cleanliness and organisation within the pharmacy to comply with health and safety standards.
* Support the pharmacist in conducting inventory audits and reporting discrepancies.
* Ensure adherence to pharmacy regulations and ethical practices at all times.
* Assist in the preparation and labelling of medication according to prescribed guidelines.
* Collaborate with team members to foster a positive and efficient work environment.
* Participate in ongoing training and development to maintain professional competency.

  

What you bring**Qualifications**:


* National Diploma or equivalent qualification in Pharmacist Assistant (Post\-Basic) from an accredited institution.
* Valid registration with the South African Pharmacy Council as a Pharmacist Assistant (Post\-Basic).


**Experience**:


* Minimum of 1 year practical experience working in a pharmacy or healthcare environment.
* Strong knowledge of pharmaceutical stock control and dispensing procedures.
* Proficient in pharmacy\-related administrative tasks, including accurate record\-keeping and documentation.
* Excellent customer service skills with the ability to communicate effectively and professionally.
* Attention to detail and high level of accuracy when assisting with dispensing and medication labelling.
* Ability to work well within a team and adapt to a fast\-paced, dynamic environment.
* Understanding of pharmacy regulations, ethical standards, and health and safety protocols.
* Willingness to engage in ongoing professional development and training to maintain competency.
  

, based in **Boksburg**, **Gauteng**, where your expertise in pharmaceutical dispensing, stock control, and record\-keeping will support efficient pharmacy operations. This role requires a National Diploma or equivalent in Pharmacist Assistant (Post\-Basic), valid South African Pharmacy Council registration, and at least one year of practical experience in pharmacy or healthcare settings.

You will assist in accurate medication dispensing, maintain compliance with pharmacy regulations, and provide exceptional customer service within a fast\-paced retail environment. Your attention to detail and collaboration with pharmacists and colleagues will contribute to seamless inventory management, medication labelling, and administrative tasks. Benefit from continuous professional development opportunities while upholding ethical standards and health and safety protocols. Embrace a dynamic team culture at Shoprite, a leading retail pharmacy provider dedicated to quality healthcare service and community well\-being.

  


Policy
**Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.**



We are committed to Employment Equity when recruiting internally and externally.



Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.



If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Pharmacist Assistant (Post-Basic)

We are seeking a young, vibrant, highly professional and experienced Customer Service Desk (CSD) Controller who can confidently engage with clients, lead operational activities, and liaise directly with branch management. This role requires a strong leadership presence and the ability to represent the company in a professional manner. Operational Responsibilities 1. Communicate with existing clients daily to secure new shipments and delivery opportunities. 2. Prepare and submit daily sales and …

Customer Service Controller Germiston

Position: Customer Service Director Industry: Industrial Equipment Manufacturing Report to: Managing Director Summary description The After Sales/Customer Service Director will lead the customer service department, ensuring exceptional support and satisfaction for our clients. This role involves developing strategies to enhance service quality, overseeing after-sales operations, and managing customer relationships to drive loyalty and retention. Main responsibilities Strategic Leadership: Devel…

Customer Service Director (Pomona)

**Job Description**
===================

To provide administration support to ensure the smooth running of the Administration and Risk part of the Branch and assist in the achievement of the customer migration to electronic methods of banking strategy
**Hello Future Universal Advisor Lead**

Welcome to **FNB** , the home of the **\#changeables.** We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.


As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents and an inclusive environment that values our differences and lives up to the promise of being deeply invested.


As a **Universal Advisor Lead** , you will be responsible for providing critical administrative and risk support to ensure the smooth running of the branch. The role also plays a key part in supporting customer migration to electronic banking channels, ensuring operational efficiency, compliance, and an exceptional customer experience.


Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Are you someone who can:**

* Complete daily branch administration functions to minimise operational risk.
* Assist in managing branch cash holdings, teller and ATM cash processes.
* Guide and educate customers on adopting and utilising electronic banking platforms.
* Provide a positive customer experience by being helpful, proactive, and responsive to customer needs.
* Deliver high‑quality work by adhering to set standards, procedures, and governance requirements.
* Build and maintain strong relationships with internal and external stakeholders.
* Act responsibly with work‑related resources to support cost‑containment efforts.
* Work according to agreed performance objectives and service level agreements.
* Contribute positively to a learning environment by sharing knowledge and engaging collaboratively with team members.
* Continuously seek feedback and take accountability for personal performance, growth, and development.
* Always conduct yourself with integrity and professionalism.

**Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Administration, Customer Service, or related fields
* **1–3 years of experience** in administrative experience within a branch administration, operations, or compliance environment

**You will be an ideal candidate if you possess the following:**

* Strong understanding of branch operations, risk processes, and governance principles.
* Ability to promote and support customer adoption of digital banking solutions.
* Proven ability to deliver accurate, compliant, and high‑quality administrative outputs.
* Strong relationship‑building skills with internal and external stakeholders.

**You will have access to:**

* Opportunities to build strong relationships as part of a dynamic team.
* A challenging and supportive working environment.
* Personal and professional development opportunities.
* The chance to make a meaningful impact within your branch and community.

**You can be a match if you are:**

* Customer‑focused with strong service orientation.
* Organised, detail‑driven, and committed to compliance.
* Strong in communication and interpersonal engagement.
* Flexible, adaptable, and solutions‑driven.
* A team player with the ability to work independently when required.
* Results‑focused with strong planning and prioritisation skills.

**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Universal Lead** , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.


All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

17/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Universal Advisor Lead

**Why do we need you?**  

* Monitoring of key metrics (Service Charter Compliance; Backorder Management, CSi and OTIF) to drive compliance, implement corrective actions and to deliver on customer and business expectations. Attend various weekly/monthly meetings as required.
* Coaching, developing, supporting and motivating a team of consultants daily including performance reviews (One on one, annual and midyear performance reviews), implementation and monitoring of development plans.
* Ensure the team is adequately resourced to meet daily expectations and to minimise disruptions.
* Managing delivery against business targets including adherence to policies, procedures and processes, inbound/outbound calls and turnaround timescales for internal and external customers.
* Conduct regular team meetings to feedback on challenges, workable solutions, forward planning, general business and customer updates.
* To monitor general housekeeping and ergonomics to ensure conducive work environment and high levels of team performance.
* Understand each business strategy, their customers and products to align our service offering to the customers’ needs.
* Analyse all customer service\-related reporting (Genesys, SAP, Qlikview, CSI) to seek opportunities for innovation and to suggest improvements.
* Stakeholder engagement – internal departmental meetings as set out, but not limited to: GIM Order Review Sessions, Debt Reduction meetings, Claims meetings, CSI meetings, Commercial Export meetings, Raw Material Review sessions.

  

**Is this job for you?**  

The ideal candidate must have completed a Matric or equivalent, the candidate must also possess a Diploma in Imports \& Exports, International trade or in Business Economics. Must have three to five years total work experience, of which at least two years must be demonstrable supervisory experience, it would be ideal should the candidate have experience in a manufacturing environment and leading a team in customer service or call centre environment. It would be advantageous should the candidate have Export \& Import knowledge \- Procedures, Finance, Payment Methods \& Terms, Cargo Movement methods, Incoterms, Tariff Codes, insurance etc. Must be computer literate – Specifically SAP, QlikView, \& MS Office.

 **To make sure nothing is forgotten**  

This role will be required to deliver excellent levels of service to customers by coaching, supporting and developing a team of Customer Service Consultants to complete tasks supporting the objectives and targets set by the businesses while adhering to and complying to legislation.

 **Legal Statement*****“We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices”.***

  

Job Reference: ZAF00658

Customer Service Team Lead

Body20 EMS Personal Trainer guides clients through high\-intensity, 20\-minute Electro\-Muscle Stimulation (EMS) workouts. The role requires managing member progress, hitting studio sales targets, and maintaining studio standards.

Job Duties \& Responsibilities

Conduct safe, high\-energy 1\-on\-1 and small group EMS training sessions.

Administer InBody assessments and track ongoing client wellness journeys.

Drive membership growth through consultations, lead generation, and sales conversions.

Provide basic nutritional guidance and support client retention efforts.

Handle general studio administration and ensure equipment cleanliness.

Qualifications \& Requirements

Personal Trainer Certificate, Diploma, or relevant Sport Science degree.

Strong communication skills and a passion for customer service.

Previous sales experience or a target\-driven mindset.

First Aid/CPR certification is an advantage.

Prior EMS training experience is a plus; full internal certification is provided.

Must reside close to the studio and have OWN RELIABLE transport.

Pay: R4 000,00 \- R8 000,00 per month

Education:

* Certificate (Preferred)

Experience:

* Bodyweight training: 1 year (Required)

Language:

* English (Required)

License/Certification:

* Drivers license (Required)

Location:

* Brakpan, Gauteng (Preferred)

Work Location: In person

Personal Trainer/Fitness Instructor

**Main Purpose of the Job**

The Product Compliance Manager is responsible for establishing, implementing and maintaining the organisation's product compliance, technical risk, product reliability, field safety and technical training frameworks. The role ensures that products comply with applicable legislation, regulations, standards, certifications and client requirements throughout the product lifecycle. The incumbent manages technical risk, RMA and reliability investigations, field service safety, product certification and recertification, Technical Trainers and the development and control of technical training material.

**Education, experience and competencies**

* Bachelor's degree in Engineering, Risk Management, Safety Management, Compliance or a related technical field.
* Minimum 5 years' relevant experience in product compliance, technical risk, engineering compliance or product reliability.
* At least 3 years' experience managing technical or multidisciplinary teams.
* Experience in mining, industrial or other safety\-critical environments.
* Strong knowledge of MHSA, OHSA, Section 21, Regulation 8\.10, ISO 45001, SANS and applicable certification requirements.
* Experience with FMEA, WRAC, risk assessments, ICAM/root\-cause analysis, RMA and reliability processes.
* Strong technical report writing, data analysis and document\-control skills.
* Advanced MS Office proficiency, particularly Excel, Word and PowerPoint.
* Training/facilitation, OHS, Quality, Risk Management or ISO 45001 qualifications will be advantageous.
* Medically fit and willing to travel regularly to branches, customer sites and mines.

**Responsibilities** 

* Develop and maintain product compliance, risk, reliability, safety and technical training frameworks.
* Ensure products comply with applicable legislation, regulations, SANS standards, certifications and customer requirements throughout the product lifecycle.
* Manage product certification and recertification, including MASC, ICASA, ISERT, ITC and other applicable approvals.
* Maintain technical compliance files, certificates, test reports, risk assessments and supporting documentation.
* Lead technical and operational risk management, including FMEA, WRAC, risk registers and mitigation plans.
* Oversee RMA investigations, root\-cause analysis, reliability investigations and product improvement initiatives.
* Analyse field failures and trends and ensure corrective and preventative actions are implemented.
* Manage field services safety and support the ongoing implementation of the ISO 45001 safety management system.
* Oversee investigations into incidents, technical failures, non\-conformances and safety events.
* Lead and develop Technical Trainers and ensure effective, competency\-based technical training across branches and sites.
* Own the development, approval and document control of technical training material, assessments and competency standards.
* Support product development, testing, validation, change control and release processes by ensuring compliance, risk, reliability, safety and training requirements are addressed.
* Monitor regulatory changes, support audits and ensure findings and corrective actions are closed.
* Provide compliance support for RFQs and tenders when required.
* Manage direct reports, departmental objectives, resources and performance.
* Provide regular reporting on compliance, risk, RMA, reliability, safety and training.

Pay: R30 000,00 \- R50 000,00 per month

Work Location: In person

Product Compliance Manager

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.  

  

The Sales Associate is responsible for delivering an exceptional in\-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.  

  

**What you will love doing in this role**

**Sales Execution \& Conversion**

* Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
* Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
* Achieve individual sales targets, conversion rates, and productivity expectations.
* Support acquisition activities, including account openings and order processing.

**Customer Experience**

* Deliver a consistently positive, professional, and customer\-focused sales experience.
* Guide customers through the full customer journey, including product selection, ordering, payments, and after\-sales processes.
* Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
* Build customer trust through accurate information, ethical selling, and clear expectation setting.

**Product Knowledge \& Pricing Accuracy**

* Maintain strong knowledge of products, categories, pricing, and promotions.
* Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
* Stay informed of product updates, promotions, and sales initiatives.

**Administration \& Order Processing**

* Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
* Ensure all required customer documentation is complete and compliant.
* Maintain accurate records and system entries to support reporting and audits.

**Stock Handling \& Showroom Standards**

* Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
* Ensure products are handled with care to prevent damages.
* Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
* Follow stock control procedures and report discrepancies or risks.

**Compliance, Quality \& Risk Awareness**

* Adhere to all policies, procedures, quality standards, and internal controls.
* Follow cash handling procedures when processing payments, refunds, or credits.
* Participate in required training, inductions, and policy sign\-offs.
* Escalate risks, errors, or non\-compliance to the Store Supervisor.

**Teamwork \& Performance Support**

* Work collaboratively with team members to achieve showroom targets.
* Support promotions, campaigns, and activations as instructed.
* Be flexible in supporting operational requirements, including shifts, weekends, and public holidays.

 **What you’ll need to do this role**

* Grade 12 / Matric (minimum requirement).
* Minimum 1 years’ retail sales experience.
* Customer\-facing sales experience within a target\-driven environment.
* Availability to work shifts, weekends, and public holidays.
* Homewares retail experience (advantageous).
* Clear credit and criminal record.

 **What we will love about you**

* Customer\-focused with a strong service mindset.
* Persuasive, confident, and professional communicator.
* Detail\-oriented with a focus on accuracy and quality.
* Resilient, adaptable, and able to work in a fast\-paced environment.

 **Behaviors we love**

  

* Wow my **customer**
* + Walk in my customers’ shoes
	+ Deliver on my promises
	+ Deliver insight\-led solutions my customers need
* Treat the business as **my own**
* + Take accountability
	+ Be curious, creative \& explore opportunities
	+ Do it right \& at the right time
* Play as a **team**
* + Be helpful
	+ Be inclusive
	+ Find the fun

24hr Flexi Sales & Customer Associate- Mall@Carnival

Sales & Customer Associate- Springs Mall

**Qualified Somatologist – Full Time**

Luxerin Aesthetics is a results\-driven skin and aesthetics clinic based in Rynfield, Benoni. We are looking for a qualified, professional and passionate Somatologist to join our growing team.

The ideal candidate should have a strong interest in advanced skincare and aesthetics and be confident working with clients in a professional clinic environment.

**Key Responsibilities:**

* Perform professional facial and advanced skin treatments
* Conduct client skin consultations and assessments
* Perform treatments such as Hydra facials, chemical peels, microneedling, IPL and other aesthetic treatments, depending on training and competency
* Recommend suitable treatment plans and home\-care products
* Provide clients with appropriate pre\- and post\-treatment guidance
* Maintain accurate client treatment records
* Maintain excellent hygiene, sterilisation and treatment\-room standards
* Provide professional and exceptional client care
* Assist with general clinic duties when required

**Requirements:**

* Diploma or qualification in Somatology
* Strong knowledge of skincare, skin conditions and facial treatments
* Excellent communication and customer\-service skills
* Professional, reliable and well\-groomed
* Confident working independently and as part of a team
* Passionate about skin health and aesthetics
* Willing to learn Luxerin Aesthetics treatment protocols
* Experience in aesthetics or a skin clinic is an advantage
* Experience with IPL, microneedling, chemical peels or advanced facial treatments is an advantage

**Position:** Full\-time

**Location:** Rynfield, Benoni

**Salary:** From R8,000 per month, depending on experience and qualifications

We are looking for someone who wants to grow with Luxerin Aesthetics and contribute to delivering professional, personalised and results\-focused client care.

Qualified candidates may submit their CV and relevant qualifications to **luxerinaesthetics@gmail.com**.

Pay: From R8 000,00 per month

Work Location: In person

QUALIFIED SOMATOLOGIST

*Rage is a Leading Fashion Retailer of footwear and apparel in the ladies and children’s markets in South Africa. With a range of shoes, clothing, handbags, and perfumes that are inspired by the latest trends across the globe. Rage makes sure you step out in style every time and anywhere with over 650 stores across South Africa.*

Rage is looking for hard\-working, customer\-oriented Retail Shop Assistants to ensure the smooth running of in\-store retail operations. The Retail Shop Assistant’s responsibilities include welcoming customers to our shop, monitoring customer activities to prevent incidents of shoplifting, arranging window displays accordingly, and processing customer refunds. You should also be able to identify customers' needs and recommend suitable shop items that best satisfy their needs.

* Ensuring all operations runs in accordance with the Rage Policies and Procedures, and maintaining the store standards.
* Ensuring housekeeping standards are met by cleaning and tiding at all times.
* Receiving, checking and unpacking stock, and ensuring all paperwork is correct.
* Opening new accounts and assisting customers to fill out all details.
* Assisting the Store Manager with conducting unit counts once a week.
* Assisting the Store Manager with minimising stock unit losses and maintaining stock levels.
* Assisting in maintaining visual displays and layouts in accordance with the Rage standard.
* Assisting with processing Pack up lists, Recalls and executing Markdown instructions.
* Assisting customers telephonically with great care and ensuring their needs are met.
* Assisting all walk\-in customers and providing excellent service.
* Participating actively in training sessions.
* Ensuring stockroom standards are maintained as per the Store Manager’s instruction.
* Assisting the Store Manager in achieving monthly set targets.
* Ensuring all fire exits and escape routes are kept free from obstruction.
* **Requirements**
* High school matric
* Proven retail sales experience.
* The ability to stand for extended periods.
* The ability to use labelling and pricing equipment as well as Point of Sale (POS) software.
* The ability to work in a fast\-paced environment.
* Strong organizational skills.
* Effective communication skills.
* Exceptional customer service skills.
* Detail\-oriented.

Job Types: Full\-time, Part\-time

Pay: From R38,89 per hour

Education:

* High School (matric) (Required)

Work Location: In person

Retail Shop Assistants - Springs, Gauteng

**Job Description**
===================

To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
Hello Future Community Advisor


Welcome to **FNB** , the home of the **\#changeables** . We are a trusted partner, deeply invested in creating a better world by delivering innovative, contextual, and customer‑centric financial solutions.


As part of our **FNB Points of Presence (POP)** team, the **Community Advisor** plays a critical frontline role in delivering excellent service to customers ensuring they are served promptly, their needs are understood, and their requests are processed accurately and efficiently. This role contributes to business growth by driving exceptional customer experiences, growing the client base, and supporting sales and service delivery aligned to FNB’s standards.


Now’s the time to imagine your potential in a role where service excellence, customer understanding, and operational effectiveness come together.


**Please note that this is a 12\-Month Hourly Rate Contract (FNB Branch)**

Are you someone who can:


* Serve customers promptly and professionally, ensuring their needs are fully understood
* Deliver an excellent customer experience aligned to Balanced Scorecard service standards
* Achieve net profit growth through effective sales and service support
* Manage the migration of customers from traditional transactions to Self‑Service and digital channels
* Grow the active customer account base to expand overall client engagement
* Identify and maximise cross‑sell opportunities to strengthen customer relationships
* Track, control, and influence sales activities to achieve predetermined sales targets
* Track, control, and influence service activities to improve service efficiencies
* Provide efficient administration through careful planning, accurate reporting, and timely information updates
* Check and verify transactions daily to ensure new business applications are processed and closed within required timelines
* Produce accurate and reliable sales and service statistics for management and decision‑making
* Comply with governance, legislative, and audit requirements
* Uphold FNB’s Golden Rules processes and procedures consistently
* Take accountability for self‑development and continuously grow personal capability

Qualification \& Experience Requirement


* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services

You will be an ideal candidate if you possess the following:


* Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
* Confidence in guiding customers toward digital and Self‑Service solutions
* Ability to identify sales opportunities and support portfolio growth
* High levels of accuracy, discipline, and adherence to process
* Strong organising, planning, and time‑management capability
* Commitment to delivering consistent, exceptional service

You will have access to:


* A customer‑facing role within the FNB Points of Presence network
* Exposure to digital enablement, customer engagement, and frontline service practices
* Ongoing learning and development aligned to service, sales, and operational excellence
* A collaborative, supportive branch environment focused on customer delight

You can be a match if you are:


* Customer‑centric with a passion for delivering exceptional experiences
* Motivated by achieving performance targets
* Organised and detail‑driven with strong follow‑through
* Ethical, compliant, and aligned to governance requirements
* A strong team player who builds positive working relationships
* Proactive in your learning and personal development

**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Community Advisor** , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance.


All appointments will be made in line with **FirstRand Group’s Employment Equity Plan** . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information voluntarily; this information will be kept confidential unless required by law.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

11/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FNB Community Advisor

Nail Technician – Mansi Beauty Salon

**Mansi Beauty Salon**, based in **Boksburg, Gauteng**, is looking for a talented, passionate and reliable **Nail Technician** to join our salon team.

Key Responsibilities

* Provide professional manicures and pedicures
* Perform gel, acrylic and other nail treatments
* Create neat, high\-quality nail sets according to client preferences
* Provide nail art and creative designs where required
* Maintain a clean, hygienic and organised workstation
* Provide friendly and professional customer service
* Consult with clients to understand their needs and recommend suitable treatments
* Maintain high standards of hygiene and salon cleanliness
* Build positive relationships with clients and encourage repeat bookings
* Work efficiently while maintaining excellent quality

Requirements

* Previous experience as a Nail Technician is an advantage
* Good knowledge of nail care, gel and acrylic applications
* Strong attention to detail
* Good communication and customer service skills
* Professional, friendly and well\-presented
* Reliable and punctual
* Able to work independently as well as as part of a team
* Passionate about nails, beauty and providing an excellent client experience

**Newly qualified Nail Technicians are welcome to apply**, provided they have the necessary training and skills.

Location: Oriental City China Mall, Boksburg, Beyers Park, Gauteng

How to Apply

Contact : 084 072 1956

Applicants will be invited for an interview, where we will discuss the position, working arrangements and remuneration. Salary/compensation will be determined based on the candidate’s experience, skills and quality of work.

We look forward to welcoming the right Nail Technician to the Mansi Beauty Salon team!

Pay: R1 000,00 \- R1 400,00 per week

Work Location: In person

Nail Technician

**JOB DESCRIPTION: Technical Manager**  

  

**POSITION:** Technical Manager

 **DEPARTMENT:** Technical Service

 **MAIN PURPOSE OF JOB:** Manage all services done in the area, client queries and manage service technicians.

 **QUALIFICATION \& EXPERIENCE:**

* Grade 12 or equivalent
* Minimum 3 years management experience
* Customer Service experience
* People management experience

**JOB REQUIREMENTS \& OTHER ATTRIBUTES:**

* Computer literate (MS Office, Listener, Outlook, Internet
* Knowledge of Listener advantageous
* PSIRA Registered (Grade B)
* Valid Driver’s Licence
* Conversant in SAIDSA requirements

**KEY PERFORMANCE** **AREAS:**

* **TECHNICAL TARGETS**
* **EHS**
* **PEOPLE MANAGEMENT**
* **ADMINISTRATION**

**DUTIES:**  

* Plan and manage the service callouts
* Liaise with clients with regards to technical and account queries
* Meeting Field Force Transformation (FFT) targets
* Ensure proper stock control and counts in technical vehicles as well as inspections
* Manage Health and Safety and injuries on duties
* Conduct SHE inspections for ladders, electrical equipment, PPE and vehicle checks
* Conduct SHE meetings and toolbox talks with Installations staff
* Identify Training and development needs among staff and coach accordingly
* Complete all necessary paperwork for the successful recruitment of terminated staff or new positions which may become available
* People management, including all HR related issues as well as staff development
* Work closely with the staff members to identify and solve queries
* Staff Wellbeing
* Complete the following reports\- figures and targets, late service calls, fuel consumption and kilometres, red/green flag and SMS test.
* Check and distribute fines to installations staff and obtain signed AOD’s
* Check individual installers cellphone bills and obtain signed AOD’s
* Check Installer drive sheets i.e. arrival and departure times at sites
* Receive and attend to Listener notes and provide feedback
* Address emails received from internal departments and provide feedback

  

**PERFORMANCE STANDARDS:**  

* Ensure that weekly service targets are met
* Ensure first time resolution to client query and the correct payments are received for service calls.
* Ensure that FFT targets are met as set out in the budget for the branch.
* Minimise stock loss to less than 1%.
* Ensure that all incidents are reported to HR within 24 hours of the incident occurring
* Ensure inspections are conducted on a monthly basis and discrepancies reported to Installations Manager / HOD
* Ensure toolbox talks and SHE meetings are conducted monthly and minutes sent to HR Officer – EHS
* Ensure that the terminated paperwork is submitted to HR for processing
* Ensure that staff performance is monitored and recorded regularly
* Ensure that staff are given the proper training and in line with the work completed
* Ensure that queries are dealt with effectively and efficiently
* Ensure that AOD’s are signed and submitted to payroll before 10th of each month for payroll cut off
* Ensure that Listener notes and emails are attended to timeously and feedback provided
* Ensure that Installers whereabouts are recorded accurately
* Ensure that reports are completed on a weekly basis and sent to Installations Manager

***We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.***

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***  

  

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Technical Manager - Bloemfontein

We are looking for a qualified and experienced Quality Control Supervisor with updated certification and knowledge of the latest requirements \& legislation governing Food Safety. Our working hours are Monday to Friday 7am\-5pm \& Saturdays 7am\-12pm.

**Key Responsibilities:**

* **Lead Quality Assurance Function:**
* Take full responsibility for overseeing all quality assurance processes and food safety procedures in the business.
* Organize and delegate responsibilities within the food safety team, ensuring clear communication and task management.
* Supervise and mentor the junior QA assistant, ensuring they are adequately trained and supporting food safety functions effectively.
* Chair food safety meetings and participate in management review discussions of the FSMS, reporting on performance and compliance.
* **Food Safety Management System (FSMS):**
* Ensure that the FSMS is established, implemented, maintained, and regularly reviewed for its continued adequacy, suitability, and effectiveness.
* Regularly review all food safety procedures and instructions to ensure they remain up to date and efficient.
* Oversee the creation of flow diagrams for each product or process category, working with the food safety team and management to review and refine them.
* Review and approve any changes to FSMS\-related procedures or work instructions and lead the team through the review process.
* **Hazard Analysis \& Risk Management:**
* Conduct hazard analyses and ensure that all identified risks are addressed in the FSMS and manufacturing practices.
* Supervise hazard analyses and ensure that the results are reported to management.
* Review and revise manufacturing practices to address potential food safety hazards effectively.
* **Internal and External Audits and Corrective Actions:**
* Oversee the internal food safety audit program, selecting audit personnel and ensuring audits are performed on schedule.
* Manage and oversee external food safety audits, working with third\-party auditors and ensuring all audit requirements are met.
* Review the results of food safety audits, ensuring corrective actions are understood and promptly addressed.
* Report on corrective actions taken at Management Review meetings and ensure actions are implemented effectively.
* Follow up on corrective action plans, ensuring they are closed out within the designated time period and communicating any delays to management.
* **Training and Team Development:**
* Ensure the relevant training and education of food safety team members, including both food safety and quality assurance training for all staff.
* Conduct regular training on the FSM Program to ensure awareness and compliance among all employees.
* Ensure that all food handlers receive basic food safety training before commencing work.
* Train the junior QA assistant to effectively support inspections, documentation, and general quality assurance tasks.
* **Product Recalls and Traceability:**
* Initiate and supervise product recalls, ensuring proper implementation and evaluation of effectiveness.
* Ensure the traceability program is implemented, maintained, and that targets are achieved.
* Supervise the handling of non\-conforming products and ensure proper documentation and corrective action are taken.
* **Documentation and Reporting:**
* Maintain and manage all food safety documentation, including SOPs, training records, and FSMS documentation, ensuring it is up to date and aligned with current standards.
* Document and report all corrective actions, non\-conformances, and any deviations observed, ensuring timely resolution.
* Collect, analyse, and report measurement data to identify root causes of food safety issues and recommend appropriate corrective actions.
* **Compliance and Legal Requirements:**
* Ensure strict adherence and compliance to South African food safety regulations, including **SANS 10330:2007 (HACCP)**, **SANS 10049:2012**, and other relevant standards.
* Implement and enforce food safety practices in line with **Department of Health regulations** and local hygiene standards.
* Keep up to date with changes in food safety laws and regulations and update the FSMS accordingly.
* Ensure all food products and labelling comply with relevant legislation and maintain a consistent review process to ensure ongoing compliance.
* Ensure safe disposal of unsafe products, in compliance with legislation and proper documentation.
* Maintain awareness of any changes in food safety legislation and ensure the business remains compliant with all legal requirements.
* **Supplier Management and Customer Requirements:**
* Maintain the supplier approval program and ensure suppliers meet the necessary food safety standards.
* Communicate supplier performance and deviations to management and work with procurement to ensure supplier compliance.
* Ensure customer requirements related to food safety are clearly communicated, implemented, and maintained.
* **Continuous Improvement and Performance Monitoring:**
* Participate in and enforce continual improvement of the FSMS by reviewing its effectiveness and suitability regularly.
* Conduct inspections to evaluate the effectiveness of the FSMS and communicate findings to management and employees.
* Ensure food safety objectives are clearly communicated and achieved within set timelines.

11\. **Quality Control and Inspections:**

* Conduct regular inspections of food production, preparation, and storage areas to ensure adherence to safety and quality protocols.
* Identify potential hazards in the food production process and implement corrective actions to mitigate risks.
* Monitor product quality to ensure consistency in taste, texture, appearance, and overall safety.

12\. **Customer Feedback and Continuous Improvement:**

* Manage customer complaints related to food safety or quality and take prompt corrective actions.
* Analyse customer feedback to identify areas for improvement in product quality and food safety practices.
* Drive a culture of continuous improvement in food quality and safety, making suggestions for process improvements when needed.

13\. **Support and Collaboration with Management:**

* Work closely with the Owner/Operations Manager to communicate food safety and quality assurance needs.
* Provide input into product development, ensuring quality control measures are in place for new product items or offerings.
* **Additional Responsibilities:**
* Supervise waste management, pest control, and cleaning schedules, ensuring all processes meet food safety requirements.
* Manage calibration, chemical control, and microbiological testing to ensure products meet safety and quality standards.
* Ensure all equipment, facilities, and physical environments are well\-maintained and in compliance with food safety standards.
* Handle and process food items in compliance with food safety regulations to ensure products are safe for customers.
* Ensure allergen management is conducted according to procedures.
* Draft and ensure management approval of reviewed product specifications, especially when products are changed.
* Oversee the management of food safety wear, hygiene consumables, and stock control.

**Qualifications and Skills:**

* **Educational Requirements:**
* Bachelor’s degree or equivalent in Food Science, Food Technology, Microbiology, or a related field.
* Advanced certifications in food safety management systems (e.g., ISO 22000, HACCP, SANS 10330\) are required.
* **Experience:**
* At least 3 years of experience in a quality assurance or food safety role, with supervisory responsibilities in a food service or manufacturing environment.
* Experience in managing and implementing FSMS, conducting audits, and ensuring food safety compliance in a small business environment.
* Experience in managing teams and implementing training programs.
* **Skills:**
* In\-depth knowledge of South African food safety standards (e.g., SANS, Department of Health regulations).
* Expert

Quality Control Supervisor

Specializing in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa, with over 200 stores across the country.


Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in Benoni**.**


If you want to join our team, these are a few of the key areas that you will need to be responsible for:


* Provide our customers with world\-class service
* Ensuring the store is fully stocked and orders placed accordingly
* knowledge of administration and IT systems
* Adhering to all company policies and procedures
* It's important that you have a passion for retail and love for animals. (We will train you in all the products.)


To join the Absolute Pets Team, you should check all of the requirements:


* Matric or equivalent
* One year retail/sales (This would be advantageous)
* Verbal communication skills
* Must be able to work flexible retail hours.
* Ability to carry and pack stock
* Hardworking
* Interactive and engaging
* Reliable, trustworthy, and dependable
* Passionate

Retail Sales Assistant

**Key Outputs**


* To manage the parts team that conducts the processes for a territory and delivers on all



customer parts needs and expectations within the region


* Manage the effectiveness of the parts operations


* Responsible for the direct face\-to\-face interaction with the customer


* Managing team


* Managing team scorecards and IDP’s (Individual Development Plans)


* Managing all industrial relations issues


* Liaising with and delighting the service department who are our biggest customers


* Liaising with and delighting EMMG and MARC sites


* Liaising with the central warehouse distribution centre


* Liaising with the CIC (central inventory control) for inventory control


* Preparing and forwarding and discussing parts KPI’s (key performance indicators) and SLA’s



(Service Level Agreements)


* Manage turnover. As parts contribute the greatest portion of the total group turnover the parts


* Manager has a responsibility to ensure turnover is exceeded in each region.


* Manage stock value. parts managers are accountable for managing the stock in their regions



and to avoid having surplus stock. having the right part available for customers is an



important for our customer experience management.


* Managing the number of calls made per day. We have many channels to market namely



walk in customers


* Call centre customers


* Customers managed by an Inside Sales Representative


* Internet Sales


* Service


* EMMG


* BRC
* This involves managing resources, ensure calls and quotes are processed, queries Managed, returns inspected and processed Managing transactions made. The Parts Manager needs to ensure the SOP’s (standard operating procedures) are met.


**Qualification, Experience and Competencies**

* Grade 12 BSc. Industrial Engineering National Diploma (Industrial Engineering 10 years’ experience as a parts manager


* Sales, warehousing and distribution management (supply chain management)
* Parts management inventory control
* 6 Sigma / project management know and understand CAT Reman
* Know and understand BWE Reman
* Know and understand parts exchange promote
* BW Reman ensure reman core process is managed collate forecasts and execute
* Ensure customers’ orders delivered full on time
* People management rules of engagement with our principle; 8\-10


* Relentless execution
* Customer service orientation; plan, organize, control;
* Networking internal and external / liaison;
* Business planning and budgeting;
* Conflict management; performance management orientation
* Problem identification and solving;
* Attention to detail.

Parts Manager Level 1 Global Grade 12

Join Core Group and help us deliver exceptional service experiences to our customers. We are looking for a confident, customer-focused and highly communicative Customer Service Advocate to join our Service Centre team. This role is ideal for someone who genuinely enjoys engaging with customers, solving problems and taking ownership of customer queries from start to finish. You will communicate with customers regarding repairs, quotations, parts availability and service updates, while ensuring t…

Customer Service Advocate

Dis\-Chem Pharmacies require the services of a reputable Pharmacist Assistant Post Basic Qualified \- PBQ for their Carnival Mall store. You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
  

**Minimum** **Requirements****:**  

* Grade 12 / Matric
* Post Basic Pharmacist Assistant Qualification
* Registered with the South African Pharmacy Council (SAPC)
* Willing and able to work retail hours

**Advantageous:**

* Knowledge of Retail/ FMCG operations
* 3rd Additional Language
* Knowledge of or experience in SAP and E\-Scripting
* Unisolve Experience

  

**Duties and Responsibilities:*** Pharmacy Council


	+ A pharmacist's assistant registered in the category pharmacist's assistant (post\-basic) may perform the
	+ following services or acts under the direct personal supervision of a pharmacist in a pharmacy:
	+ the sale of Schedule 1 and Schedule 2 medicines or scheduled substances
	+ assist with the compounding, manipulation or preparation of a non\-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist
	+ assist with the manufacturing of a non\-sterile or sterile medicine or scheduled substance according to a formula and Standard Operating Procedures approved by the responsible pharmacist the re\-packaging of medicine the distribution and control of stock of Schedule 1 to Schedule 5 medicines or scheduled substances
	+ the ordering of medicine and scheduled substances up to and including Schedule 5 according to an instruction of a person authorised in terms of the Medicines Act to purchase or obtain such medicine or scheduled substance
	+ the reading and preparation of a prescription, the selection, manipulation or compounding of the medicine, the labelling and supply of the medicine in an appropriate container following the interpretation and evaluation of the prescription by a pharmacist
	+ the provision of instructions regarding the correct use of medicine supplied
	+ the provision of information to individuals in order to promote health  

Dispensing of Medication under direct personal supervision of Pharmacist:


	+ Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmacy Council
	+ Capture script details accurately and verify patient’s details on the system
	+ Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions
	+ Give accurate instructions to the patients regarding the correct use of medicine supplied
	+ Keep abreast of changes in medical scheme procedures and requirements for claims and dispensing
	+ Ensure that all prescriptions entered, are checked for accuracy by a pharmacist and signed by a pharmacist  

Customer Service:


	+ Advise and assist patients at the dispensary, self\-medication counter and front\-shop
	+ Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments
	+ Explain all medical aid cost to patients
	+ Provide information to individuals in order to promote health
	+ Follow through on any promises made to customers  

Administration:


	+ Process all paperwork necessary for the accurate submission of claims to medical schemes
	+ Correct errors on scripts rejected by medical scheme
	+ Ensure authorization of chronic, HIV and oncology medication
	+ Maintain customer profiles on the system
	+ Merge profiles locally and Vexall should be notified to merge profiles centrally
	+ Take note of any messages on the customer profile and take suitable action  

Stock Control:


	+ Report on low/out of stock levels and stock errors to the dispensary manager
	+ Facilitate Bi\-annual stock takes
	+ Exercise stock, cash and asset control  

General:


	+ Housekeeping must be in accordance to Dis\-Chem standards. Make sure that the store is always clean and tidy.
	+ Adhere to Dis\-Chem policies and procedures and standard operating procedures.
	+ Adhere to health and safety rules and regulations.
	+ Fridges and workstations must be clear of clutter and personal belongings.
	+ All staff must work in Dis\-Chem approved uniforms.  

ROLE COMPETENCIES


	+ Knowledge and understanding of Unisolv SAP.
	+ Finds solutions to potential issues as well as knowing when to escalate the problem
	+ and what level to escalate it to.
	+ Excellent communication skills, including the ability to communicate with people from
	+ all sections of the community.
	+ Addresses customer queries in a timely manner.
	+ Takes personal responsibility for the quality and timeliness of work and achieves
	+ results with little oversight.
	+ Demonstrate patience and the ability to remain calm in stressful situations.
	+ Technical skills Computer i.e. Microsoft office, numerical skills, Unisolv, E\-Scripting

 **Special conditions of employment:**

* Registered with the South African Pharmacy Council
* Willing and able to work retail hours
* Controlled room temperature, security, limited space, health and safety, risk stock
* Physically fit and able to stand for a long period
* Valid driver’s license
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Pharmacist Assistant PBQ - Carnival Mall

Dischem Carnival Mall is looking for a Pharmacist, responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
  

**Minimum Requirements:**

**Essential:**

* Grade 12 / Matric
* BPharm / equivalent qualification
* Registered with the South African Pharmacy Council (SAPC)
* Min 2\- 3 years' experience in Pharmaceutical
* 2\-3 years retail pharmacy experience
* Computer literate – MS Office

**Advantageous:**

* Relevant retail/ FMCG experience
* Third additional language
* SAP experience
* E\-scripting experience
* Registered tutor
* Unisolv experience

**Duties and Responsibilities**

  

Dispensing of Medication:

* Dispensing of Medication under direct personal supervision of Pharmacist
* Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council. •
* Capture script details accurately and verify patient’s details on the system.
* Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
* Provide accurate instructions to the patients regarding the correct use of medicine supplied.
* Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.


Customer Service:

* Advise and assist patients at the dispensary, self\-medication counter and front\-shop.
* Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
* Explain all medical aid costs to patients. Administration:
* Process all paperwork necessary for the accurate submission of claims to medical aids.
* Correct errors on scripts rejected by medical aid.
* Ensure authorization of chronic, HIV and AIDS and oncology medication.
* Maintain customer profiles on the system.
* Merge profiles locally and Vexall should be notified to merge profiles centrally.
* Take note of any messages on the customer profile and take suitable action.


Stock Control:

* Report on low \- / out of stock levels and stock errors to the dispensary manager.
* Facilitate Bi\-annual stock takes.
* Exercise stock, cash and asset control

  

**Competencies:**


Essential:

* Comprehensive medicine knowledge including common dosing regimes, interactions and counselling to ensure appropriate and effective treatment outcomes. Understanding of Retail as pertains to pharmacy.
* Ability to think critically
* Possess excellent communication skills to guide patients on medication usage and side effects. Excellent communication skills, including the ability to communicate with people from all sections of the community. English and 2nd language – Read, write and speak
* Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
* Acts as a role model to others and talks to others about the need for high standards and quality. Demonstrates drive to ensure that quality is not compromised.
* Time management. Able to meet deadlines. Demonstrate patience and the ability to remain calm in stressful situations.
* Computer, numerical skills. Unisolv and SAP, E\-Scripting

**Special conditions of employment:**

* Registered with the South African Pharmacy Council
* Willing and able to work retail hours
* Controlled room temperature, security, limited space, health and safety, risk stock
* Physically fit and able to stand for long periods
* Valid driver’s license and own reliable transport
* South African citizen
* MIE Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

  

**Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Customer Service Jobs in Benoni - Page 2

Vacancies (page 2 of 4)