Browse live customer service jobs in Benoni, Gauteng. Salaries, top employers and how to apply. Updated regularly.

The Service Manager is responsible for overseeing the daily operations of HYTORC South Africa’s Service Department. This role ensures the efficient repair, calibration, and maintenance of industrial bolting tools while delivering exceptional customer service. The ideal candidate will be a technically skilled leader with a strong background in mechanical or electrical systems and a passion for operational excellence.

  


**Key Responsibilities**


* Lead and manage the Service Department (Inhouse and Mobile Van) team, including technicians and support staff to foster a culture of accountability, efficiency, and continuous improvement.
* Plan, prioritize, schedule and coordinate service activities to meet customer deadlines and improve turnaround times.
* Drive technician productivity and ensure consistent delivery of high\-quality service work.
* Diagnose and troubleshoot tool issues, ensuring accurate repairs and calibrations.
* Maintain workshop safety, cleanliness, and compliance with HYTORC global standards.
* Assist to Monitor and manage inventory of spare parts, tools, and consumables.
* Ensure accurate documentation of service reports, job cards, and calibration certificates.
* Liaise with customers to provide technical support and resolve service\-related queries.
* Collaborate with Sales and Operations to support customer satisfaction and business growth.
* Implement continuous improvement initiatives to enhance service delivery.

  


**Qualifications \& Experience**


* Technical diploma or degree in Mechanical/Electrical Engineering or related field.
* Minimum 5 years’ experience in a service or technical support role, preferably in industrial tools or equipment.
* Proven leadership and team management experience.
* Strong troubleshooting and diagnostic skills.
* Familiarity with ISO standards and calibration procedures is a plus.
* Strong Computer Skills

  


**Skills \& Attributes**


* Customer\-focused with excellent communication skills.
* Detail\-oriented and organized.
* Proactive problem solver with a hands\-on approach.
* Ability to work under pressure and meet deadlines.

  


**What We Offer**


* Competitive salary and benefits.
* Training and development opportunities.
* A collaborative and innovative work environment.
* The chance to be part of a global leader in industrial bolting solutions

Service Manager

Job Summary

We are looking for a motivated and target\-driven Telesales Agent to join our growing sales team. The successful candidate will be responsible for contacting prospective customers, promoting our products and services, generating sales, and building lasting customer relationships. This role is ideal for someone with excellent communication skills, a passion for sales, and the ability to thrive in a fast\-paced, target\-driven environment.

Key Responsibilities

* Make outbound sales calls to prospective and existing customers.
* Identify customer needs and recommend suitable products or services.
* Achieve daily, weekly, and monthly sales targets.
* Handle customer objections professionally and confidently.
* Accurately capture customer information and update the CRM system.
* Follow up on leads and maintain an active sales pipeline.
* Build and maintain positive customer relationships.
* Explain product features, benefits, pricing, and promotions.
* Ensure compliance with company policies and relevant regulations.
* Work collaboratively with team members and management to improve sales performance.
* Attend coaching sessions, product training, and team meetings.

Minimum Requirements

* Grade 12 (Matric).
* Minimum of 1 year of telesales, call centre sales, or outbound sales experience.
* Proven track record of achieving or exceeding sales targets.
* Excellent verbal communication and negotiation skills.
* Strong customer service orientation.
* Computer literate with experience using CRM systems and Microsoft Office.
* Ability to work under pressure in a target\-driven environment.
* Professional telephone etiquette.

Advantageous

* Experience selling insurance, financial services, telecommunications, or healthcare products.
* RE5 qualification (if applicable to the industry).
* Multilingual abilities.

Skills \& Competencies

* Excellent communication and interpersonal skills
* Sales and negotiation skills
* Persuasive and confident
* Goal\-oriented and self\-motivated
* Active listening
* Problem\-solving abilities
* Time management
* Resilience and persistence
* Attention to detail

What We Offer

* Competitive basic salary
* Attractive commission and incentive structure
* Ongoing training and career development
* Supportive team environment
* Opportunities for career growth
* Employee wellness initiatives (if applicable)

Work Location: In person

Telesales Agent

MARKETING \& BRAND MANAGER

**M\&J da Costa Bros (Pty) Ltd t/a Manjoh Foods**  
**Location:** New Era, Springs, Gauteng  
**Employment Type:** Permanent \| Full\-Time

Join a Brand That Just Makes More.

**M\&J da Costa Bros (Pty) Ltd t/a Manjoh Foods** is a proudly South African manufacturer of premium maize meal and other staple food products. Through our flagship brand, **MANJOH Super Maize Meal**, we are committed to delivering exceptional quality, value and consistency to customers across South Africa.

As we continue to expand our market presence, we are looking for a passionate, creative and self\-driven **Marketing \& Brand Manager** to take ownership of our marketing function and play a key role in building the MANJOH brand.

This is an exciting opportunity for a qualified marketing professional to make a real impact within a growing family\-owned FMCG business. Previous work experience is not essential—we are looking for the right attitude, creativity, technical ability and passion for marketing.

Key Responsibilities

The successful candidate will be responsible for:

* Developing and implementing the company's overall marketing, branding and communication strategy.
* Building and strengthening the MANJOH brand across traditional, digital and in\-store marketing channels.
* Developing and managing the annual marketing plan and promotional calendar.
* Planning and managing advertising campaigns across radio, print, outdoor, digital and social media platforms.
* Planning, coordinating and managing all in\-store promotions, point\-of\-sale campaigns, product demonstrations and retail activations.
* Working closely with retailers, wholesalers, merchandising teams and promoters to ensure the successful execution of in\-store marketing initiatives.
* Developing and implementing trade marketing campaigns that support sales growth and strengthen customer relationships.
* Managing promotional material, point\-of\-sale displays, branded merchandise and in\-store signage.
* Managing the company's website and all social media platforms, ensuring regular, engaging and professional content.
* Designing and producing high\-quality marketing material including brochures, flyers, catalogues, presentations, packaging concepts, point\-of\-sale material and promotional artwork.
* Creating engaging graphics, photography, videos and marketing content using professional design software and AI\-powered creative tools.
* Coordinating the production of all marketing collateral while ensuring brand consistency.
* Managing relationships with advertising agencies, printers, media partners, photographers, videographers and other marketing service providers.
* Planning and managing the company's participation in trade shows, industry exhibitions and promotional events.
* Supporting the Sales Team with retailer presentations, promotional proposals, product launches and sales support material.
* Conducting market research, analysing consumer trends and monitoring competitor activity.
* Developing and managing sponsorship, community engagement and promotional initiatives where appropriate.
* Managing the marketing budget and ensuring effective use of marketing resources.
* Measuring and reporting on marketing campaign performance using key performance indicators (KPIs) and recommending improvements.
* Keeping up to date with emerging marketing trends, AI technologies and digital platforms to continuously improve marketing effectiveness.

Minimum Requirements

Applicants must possess:

* A recognised Bachelor's Degree, Diploma or Advanced Certificate in Marketing, Brand Management, Digital Marketing or a related field.
* A qualification that includes **Social Media Marketing and/or Social Media Management**.
* Previous work experience is **not essential**. Applications from suitably qualified graduates and early\-career marketing professionals are encouraged.
* Proficiency in graphic design and content creation using **Adobe Photoshop, Illustrator, InDesign, Canva Pro** or equivalent professional design software.
* Experience using AI\-powered creative tools such as **ChatGPT, Canva AI, Adobe Firefly, Google Veo** or similar platforms to create marketing content.
* Excellent written and verbal communication skills with strong copywriting ability.
* Strong organisational and project management skills.
* A creative eye for branding, design and visual communication.
* Basic photography, videography and video editing skills will be advantageous.
* **A valid South African driver's licence is essential.**
* Willingness to travel to retailers, wholesalers, customer sites, promotional events and trade shows when required.

Personal Attributes

The ideal candidate will be:

* Creative and innovative.
* Passionate about branding, marketing and storytelling.
* Self\-motivated and proactive.
* Highly organised with excellent attention to detail.
* Able to work independently and manage multiple projects simultaneously.
* Commercially minded with strong problem\-solving skills.
* Comfortable learning and using new AI technologies to improve productivity and creativity.
* Professional, energetic and eager to grow with the business.

What We Offer

* Competitive salary package (**Market Related**).
* A dynamic and supportive working environment.
* Ongoing learning and professional development opportunities.
* Exposure to all aspects of brand management, retail marketing, trade marketing and digital marketing.
* The opportunity to build and shape the marketing function of a growing South African FMCG business.
* Excellent opportunities for long\-term career growth and development.

How to Apply

Interested applicants should email the following to:

**andre@manjoh.co.za**

Please include:

* A detailed Curriculum Vitae (CV).
* A certified copy of your Marketing qualification.
* A portfolio showcasing your creative abilities, including:
* Three (3\) social media posts you have designed.
* One (1\) promotional poster or flyer.
* One (1\) short promotional video or social media reel.
* One (1\) example of AI\-generated marketing content.
* A brief explanation of the AI and design software used to create your portfolio.

**Salary:** Market related and commensurate with qualifications, skills and portfolio.

Applications will be reviewed as they are received, and only shortlisted candidates will be contacted.

M\&J da Costa Bros (Pty) Ltd t/a Manjoh Foods

**New Era, Springs, Gauteng**

**MANJOH! It Just Makes More.**

Pay: R25 000,00 \- R30 000,00 per month

Work Location: In person

Marketing and Brand Manager

The candidate will be providing technical and diagnostic services to our and customers material handling equipment. He will be responsible for the repair and preventative maintenance of Diesel, LPG/Petrol, Electric forklifts and warehouse equipment on\-site and off\-site.

**Tasks**

* Taking care of orderly workplace at workshop, Keeping all maintenance areas clean
* Repairing, Maintenance and service forklifts on customer sites.
* Creating , completion and maintaining job cards.
* Providing general maintenance support .
* Required to Travel to service and repair on sites
* Site and of\-site maintenance of Diesel, LPG/Petrol, Electrical equipment on and off site

**Experience**

* Min 5 years experience with servicing and repairing forklifts .
* Basic mechanical systems know how preferred
* Must be able to communicate with customers at all levels.
* Must have a drivers licence.
* Well\-disciplined and self\-motivated

Job Type: Full\-time

Pay: R15 000,00 \- R20 000,00 per month

Experience:

* forklift service: 3 years (Required)

Work Location: In person

Forklift Technician

**Recruitment Coordinator \- 1 year contract**  


**Mission of the role:**  



As a Recruitment Coordinator at Epiroc, you will play a vital role within our Regional Center of Excellence, contributing to the delivery and execution of our Talent Acquisition and Onboarding services. This role is designed for a detail\-oriented and proactive professional who thrives on connecting talented individuals with meaningful career opportunities aligned with our company strategy, core values, and our commitment to diversity and inclusion.

Working onsite at our vibrant Boksburg Jet Park office, you will collaborate closely with Human Resources colleagues, hiring managers, and external stakeholders to ensure a seamless recruitment and onboarding experience that reflects our dedication to excellence and innovation.  


**Your mission:**  


* Manage and execute a professional, modern, and efficient talent acquisition process in partnership with HR teams, hiring managers, and Talent Acquisition Specialists, ensuring alignment with our strategic business objectives.
* Coordinate all aspects of candidate selection, including scheduling and facilitating phone interviews, assessments, criminal background checks, and reference verifications, maintaining strict confidentiality and compliance with legal standards.
* Represent Epiroc at recruitment activities such as job fairs and other events, contributing to a strong employer brand presence and engaging with diverse talent pools.
* Administer and maintain onboarding processes using cloud\-based HR systems (e.g., SAP SuccessFactors), ensuring new employees have a positive and structured introduction to the company.
* Support employer branding initiatives, including organizing and executing campaigns and events that highlight Epiroc as an employer of choice.
* Identify opportunities for continuous improvement by leveraging digitization, automation, and agile methodologies to enhance recruitment and onboarding workflows.
* Act as a role model for data\-driven decision\-making and collaborate actively with HR colleagues across local, regional, and global levels to embody our One HR philosophy.

  


**Your Profile:**  


* Tertiary qualification in a relevant field such as Communications, Marketing, Human Resources, or a similar discipline.
* Between 1 to 3 years’ experience in recruitment coordination or as a recruiter, with hands\-on involvement in candidate selection processes.
* Proficiency with cloud\-based HR platforms, including SAP SuccessFactors, Microsoft 365, and Teams.
* Experience in digitalizing and automating HR processes is highly desirable, enabling efficiency and innovation in talent acquisition.

  



Location: Boksburg, Gauteng  



Last Date to Apply: 09 July 2026  


**It all starts with people.** The world needs metals and minerals for the energy transition and our cities and infrastructure must be developed to serve a growing population. To succeed, we need to speed up the shift towards more sustainable mining and construction industries. We at Epiroc accelerate this transformation, together with customers and business partners in more than 150 countries, by developing and providing innovative and safe equipment, digital solutions, and aftermarket support.

All new thinkers are welcome. We are looking for those who want to develop, grow, and dare to think new. In Epiroc we attract, develop, and retain diverse talent valuing authenticity and unique perspectives, driving our spirit of innovation. We foster an inclusive culture where diversity isn't just a goal but a part of our values and way of working. This is how we do business for a sustainable future. Learn more at www.epiroc.com

Recruitment Coordinator - 1 year contract

Home and Office Solutions is a growing installation company specialising in solar power systems, CCTV/security camera systems, automated gate motors, and DSTV installations. We're looking for an energetic, well\-spoken Telesales \& Reception Administrator to be our customers' first point of contact and help grow our sales pipeline. Responsibilities: Make outbound calls to leads and past enquiries to promote our services Follow up on quotes and convert leads into bookings Book site visits and installation appointments Manage WhatsApp Business and online enquiries (Facebook, website) Keep lead records accurate and up to date Answer incoming calls and greet walk\-in customers Manage the appointment diary/schedule Handle basic admin (filing, data capture, invoicing support)

Pay: R4 500,00 \- R7 500,00 per month

Ability to commute/relocate:

* Boksburg, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Education:

* High School (matric) (Required)

Experience:

* telesales, call centre, or reception experience preferred: 1 year (Required)
* Confident, friendly phone manner with persuasion skills: 1 year (Preferred)

Language:

* English, Afrikaans, Sotho, Zulu, Venda (Preferred)

License/Certification:

* Driver's licence (Preferred)
* sales/marketing/admin qualification a plus (Preferred)

Location:

* Boksburg, Gauteng (Preferred)

Willingness to travel:

* 75% (Preferred)

Work Location: Hybrid remote in Boksburg, Gauteng

Telesales & Reception Administrator

**Key Outputs**


* Provide solutions for all Caterpillar, power and energy marine and electric power related equipment.
* Market marine and electric power parts and service business.
* Provide repair option solutions and technology solutions


* Provide CVA solutions, repair option solutions and work with internal and external customers for continued growth of STU, POPs and POLS, PSE
* Set up standard work templates and costing templates


* Provide total cost of ownership solutions to power and energy customers.


* Opportunity identification using CAT platforms
* Grow Marine and Electric Power STUEffective self\-management and performance ownership


* Coordinate the support of sales specialists, implementation resources, service resources and other sales and management resources as needed to meet customer expectations


* Use a CRM system to log all customer site visits, inspections, competitor visits and opportunities, and to manage customer information like contacts and feedback


* Analyse leads generated by OLGA and use them to build call plans and sales goals


* Assist with quotes for parts, service and equipment management solutions


* Acquire and use dashboards on sales activity (calls, logs, etc.), POPS, Caterpillar indicators, customer surveys


* Understand the full range of the dealership's product offerings and how they are intended to meet business and customer needs


* Lead dealership strategic account planning process that develops performance objectives, financial targets and critical milestones for one and three\-year periods for specific customer accounts


* Meet assigned targets for sales quota, profitable sales volume and strategic objectives


* Engage in training events that continually grow skills to effectively respond to changing markets and transitioning business strategies


* Train PSSR and ISR on CVA, repair options and other support tools geared to drive revenue


* Market current and new products to potential Southern African customers


* Identify current and future parts and service opportunities to increase turnover and gross profit percentage


* Negotiate special pricing on parts, marketing strategies and after sales incentive schemes with Caterpillar


**Qualification, Experience and Competencies**


* Tertiary or Equivalent Qualification (Mechanical or Electrical)


* Caterpillar certified earth\-moving technician


* Power related experience


* BWE Leadership Development Course (MMDP)


* 8 to 10 years' related business experience
* PSSR Advanced Certification


* High competence in Microsoft Office


* SAP and CRM

Product Support Specialist Global Grade 11

**Operations \& Guest Services Manager**

**Boutique Hospitality Venue \| Accommodation \| Conferences \| Weddings \| Events**

An established boutique hospitality and events venue on the **East Rand** is seeking an experienced, professional and hands\-on **Operations \& Guest Services Manager** to oversee the day\-to\-day operations of the property while delivering exceptional guest experiences.

This is a leadership role for someone who thrives in a dynamic hospitality environment and enjoys taking ownership of operations, guest satisfaction, accommodation, conferences and events. The successful candidate will lead by example, ensuring every guest receives outstanding service while maintaining the highest operational standards across the venue.

**Key Responsibilities**

* Oversee the daily operations of the venue, ensuring smooth and efficient service across all departments.
* Manage all guest enquiries via telephone, email and WhatsApp.
* Prepare quotations and proposals for accommodation, conferences, weddings and events.
* Manage accommodation bookings from enquiry through departure.
* Welcome guests and oversee all check\-ins and check\-outs.
* Conduct venue tours and client consultations.
* Coordinate conferences, weddings and events from planning through successful execution.
* Ensure exceptional guest service and prompt resolution of guest concerns.
* Oversee housekeeping standards, room readiness and overall property presentation.
* Coordinate suppliers, contractors and operational service providers.
* Assist with food and beverage operations when required.
* Manage stock levels, inventory and operational supplies.
* Oversee invoicing, deposits, payment schedules, POS transactions and daily reconciliations.
* Coordinate and supervise housekeeping, event and operational staff.
* Monitor maintenance requirements and ensure the property remains guest\-ready at all times.
* Prepare weekly and monthly operational reports.
* Act as the primary after\-hours contact for guests and operational emergencies when required.

**Minimum Requirements**

* Minimum **5 years' management experience** in hospitality, accommodation, guest services or event operations.
* Proven leadership experience within a hotel, guest house, lodge, boutique venue or similar hospitality environment.
* Excellent organisational and time management skills.
* Outstanding customer service and communication skills.
* Strong administrative and computer skills, including Microsoft Office and hospitality booking systems.
* Ability to manage multiple priorities in a fast\-paced environment.
* High attention to detail with excellent problem\-solving abilities.
* Professional, confident and well\-presented.
* Reliable, proactive and able to work independently.
* Valid driver's licence and own reliable transport.
* Willingness to work weekends, public holidays and flexible hours in line with operational requirements.

If you are passionate about hospitality, have a hands\-on management style and are committed to delivering exceptional guest experiences, we would love to hear from you.

Salary: Market\-related, based on qualifications and experience.

**Please submit your CV together with a brief cover letter outlining your relevant hospitality management experience to jobs@graciagroup.co.za. Only shortlisted candidates will be contacted.**

Work Location: In person

Operations & Guest Services Manager

### **Job Purpose**


Coordinates and manages assigned key account relationships across the commercial portfolio to retain existing customers, sustain service continuity, and protect account health and customer satisfaction. The Key Account \& Branding Manager monitors and mitigates relationship risks and opportunities and coordinates cross\-functional action to protect profitable account performance and strengthen long\-term account stability.

### **Principal Accountabilities**

* Manages regular contact with assigned airline and catering clients to maintain existing relationships and protect retention.
* Maintains account histories, service commitments, flight\-related requirements, and issue logs to support consistent account management.
* Conducts follow\-up actions after client meetings and service reviews to ensure commitments are completed on time.
* Identifies changes in customer schedules, menus, and service expectations and escalates risks early to protect the relationship.
  

Promotes a customer\-focused approach across internal teams to strengthen trust and service continuity.
* Monitors account revenue, margins, and volume trends to ensure assigned accounts remain commercially healthy.
* Analyses key account performance data to identify relationship risks, service gaps, and areas for improved value.
* Tracks forecasts, renewals, and business updates to ensure accurate planning for each key account.
* Coordinates pricing and service inputs with internal teams to protect commercial returns on assigned accounts.
* Recommends corrective actions when performance drifts to ensure account targets remain achievable.
* Oversees renewal preparation and joint business planning to secure continuity of existing accounts.
* Reviews account progress against agreed plans to ensure actions remain aligned with client and operational targets.
* Prepares action trackers and follow\-up plans to keep milestones visible and measurable.
* Identifies opportunities to strengthen service scope or account value within existing relationships where appropriate.
* Leads account review discussions to reinforce retention and long\-term partnership.
* Collates client and market insights on promotions, visuals, advertising, and product presentation to inform brand proposals.
* Manages promotional material requests with marketing teams to ensure timely client support.
* Reviews brand execution at account level and identifies gaps to ensure consistency with approved direction.
* Advises on social media and influencer trends that may affect account engagement to support decision\-making.
* Prepares recommendations for brand\-related actions to ensure executive stakeholders have relevant information and final approval remains at the correct level.
* Communicates with internal sales, quality, finance, and operations teams to align account actions.
* Presents account updates, risks, and service improvement opportunities to internal stakeholders to ensure timely support and decisions.
* Interacts with external clients and buying teams to clarify requirements and confirm expectations.
* Research customer, competitor, and market trends to identify threats and opportunities in assigned accounts.
* Keeps account plans current with market intelligence to ensure decisions are based on evidence

### **Qualifications \& Experience**

* Bachelor’s degree in Business, Marketing, Sales, Hospitality, or a related field.
* 5 to 8 years’ experience in key account management, customer relationship management, brand management, brand communication, social media experience or commercial account support.
* Experience managing established client relationships and coordinating follow\-through on service commitments, food solutions, hospitality, catering, or consumer goods environments, working across sales, operations, quality, finance, and marketing teams and preparing account reviews, client reports, and action trackers

### **Knowledge and Skills**

* Understanding of client retention, service continuity, and profitability drivers, account reviews, corrective action tracking, and customer\-facing communication, and service delivery, food quality, and customer satisfaction expectations
* Strategic Thinking
* Business Acumen
* Sales and Negotiation skills
* Brand and Trade Marketing expertise
* Stakeholder Management
* Financial Acumen
* Problem\-solving skills
* Organisational skills

### **Attributes**

* Strategy development
* Integrity
* Impact and Influence
* Creativity and resourcefulness
* Customer service orientation
* Teamwork and cooperation
* Achievement orientation

### **Additional Information**


Air Chefs SOC Ltd is a premium food solutions company with over 40 years of experience. A wholly owned subsidiary of South African Airways, we are uniquely positioned to deliver exceptional food and hospitality services across air, corporate, and event sectors. With three strategically located operational units in Johannesburg, Cape Town, and Durban, we have the capacity to produce over 50000 meals daily, serving domestic and international airlines, airport lounges, events, and corporate canteens.

Key Accounts & Branding Manager

One of our clients are looking for a highly experienced and skilled Sales Representative to manage their team in Cape Town. Minimum Requirements: National Senior Certificate. Diploma / Degree in Sales, Marketing or Business Preferred. Proven Experience in Account Management and B2C sales. Negotiation skills. Advanced proficiency in CRM tools and MS Office. Valid Driver’s License required. Should you meet the requirements for this position, please email your CV to supplychain.jobs@tumaini.co.za …

Customer Service Manager

**Position Outputs**


* Component Rebuild Analyst responsible for developing and executing repair options program which will create an important and competitive service differentiation. In addition, to support component repair operations through standard work to comply with CAT CRC Certification requirement with regards to standard segment usage.
* Engage with internal customers (Regions) to support building of repair option.


* Annual Review of BR standard cost.


* Required to build RO (Report options) and SJ (Standard jobs) in SOC/ Builder G3 programme.


* Required to build BR component installation kit as required by CRC Certification.
* Drive the use of standard segment templates within the BRC to ensure an 85% usage as per CRC Certification.


* Review BR cost analysis during the repair process and notify regions of incorrect core and additional charges.


* Management of BR Core WIP in the repair process (No BR WIP waiting go\-ahead \> 90 Days)


* Manage Budget pricing and repair cost data in Planning.


* Manage PCV account through cost analysis to ensure correct level of repair, correct cores assessments and BR pricing aligned with standard of repair.


* Manage standard labour templates (Update in ERP and planning system)


* Create and maintain must fit parts (MFP) files for operation use and to support CPRO process.


* Annual BR component cost review for movable stock due to exchange rate fluctuations.


* Validate quality of repair on BR Cores during the repair process to ensure healthy PCV balance.


* Engage with internal customers to builder different repair options to external support customer need.


* Build and maintain repair options (Builder G3, SOC and CAT Calculator) to business and customers.


* Provide information to operations to support effective repair to components using must fit parts files (MFP).
* Manage quality of must fit parts files (MFP) to support CPRO process.


* Responsible for BR Component repair cost analysis during the repair process to validate quality and level of repair.
* Manage component standard hours (ERP Labour templates and Planning system)


* Manage standard segment usage for CAT Certification requirements.


* BR Core WIP management.


* Manage PCV Account thought repair cost analysis during repair process.


* Effective self\-management and performance ownership.


**Qualification, Experience and Competencies**

* Minimum Grade 12
* Qualified in relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic)


* Minimum 5 years post\-apprentice / learnership experience.


* Minimum 5 years’ experience with component rebuild within a component repair facility.
* Computer literate and Experience with MS Excel and MS Access.


* CAT Software experience (Builder G3 / SOC / Cat Calculator / SIS)
* ERP System experience (SAP/CRM)


* MS Office experience (MS Access / Excel / Word)


* SharePoint experience


* Power BI certified

Component Rebuild Analyst Global Grade 10

Join us as: **Process Engineer**

 **Function:** Supply Chain  

**Reports to:** SUIT Manager  

**Scope:** Local  

**Location:** Boksburg  

**Terms \& Conditions:** Full\-time

 **ABOUT UNILEVER**  

With 3\.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.  

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

 **JOB PURPOSE**  

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. The Process Engineer role is critical to the development of our factories to World Class Manufacturing, which means zero defects, zero waste and zero losses. You will lead Quality Improvement methods and tools to counter losses identified in the areas of Safety, Quality, Cost Deployment, Customer Service and Logistics. The Cost Deployment pillar will be populated with data built up through application of the Managing Manufacturing Performance Code, which is key to ensuring focus on key losses.

  

Working directly with the line crews on a daily basis, act as the technical trainer for line teams and provide coaching in phenomena identification, root cause analysis and the establishment of counter\-measures. You will be responsible for the validation of all process improvements and the establishment of revised basic conditions on the line. A core deliverable is eliminating losses and wastes and increasing the stability of the line to support the transition of traditional line teams to semi\-autonomous teams.

 **WHAT WILL YOUR MAIN RESPONSIBILITIES BE**

* Eliminate Waste and Loss according to the WCM prioritization process using AM, PM, FI and QC pillar tools and methodologies.
* Create Technical and Quality Standards to ensure process stability on the line.
* **Identify and extend good practice to other lines:** Application and accuracy of MMP Code data
* **Consumer and Customer Focus:** Building world class factories will eliminate losses and ensure that we do not pass on the cost of inefficiencies to our customers and consumers
* **Bias for Action:** By providing consistent and near real time information, decisions can be taken quickly which leverage our resources
* Building Talent and Teams: Our vision is to move to semi\-autonomous teams, passion for achieving results, transferring knowledge and skills across the team and leverage team strengths
* **Accountability and Responsibility:** Drive continuous improvements.
* **Growth Mindset:** Building world class factories essential to set the standards.
* **WCM:** Apply the full set of WCM methods and tools.
* **Process and Organisational Design:** Ensure factory lines and processes are optimally resourced (e.g. manpower ratios are efficient and sustainable)
* **Analytical capability:** Collect and analyse and interpret complex data, understanding and implementation of process safety requirements for combustible dusts.

 **WHAT YOU NEED TO SUCCEED**  

**Experiences \& Qualifications**

* Degree/ BTech Mechanical/ Chemical/ Industrial Engineering/ National Diploma Chemical Engineering
* Experience from a Continuous Processing background within FMCG or Manufacturing environment will be advantageous
* Experience in AM, PM, Quality and FI tools and processes
* HAZOPs and Safety Approval Systems working knowledge and experience is essential
* Able to visualize clearly what the ideal production system should be.
* Clearly understand operating principles and establish correct operating standards
* Experience in statistics and process control tools. Drive decision making based on data

 **Skills**

* Process Engineering
* Design \& Automation
* Process Safety \& Control
* Innovation \& improvement

 **Leadership**  

You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.  

As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

**Unilever Behaviors**

* **Care deeply**: caring deeply about how consumers experience our brands every day, everywhere; about our people’s growth and development, and our impact on the planet. You care about your performance, to a point where it hurts when you don’t win. Always brings their best self. Has emotional intelligence to take feedback, manage mood and motivations and build empathy for others. Sets high standards for themselves. Has humility, understanding that leadership is service to others, inside and outside of Unilever.
* **Focus on what counts**: we set clear and stretching goals and recognize maximum performance impact. Generates intensity and focus to motivate people to deliver results at speed.
* **Stay three steps ahead:** we think boldly and creatively to make breakthroughs in performance. We are always curious and confident – anticipating and staying ahead of consumer needs and external trends to beat the competition. Approaches delivery with an iterative and incremental, test \- do \- learn approach. Has an owner’s mindset, using data and insight to make decisions.
* **Deliver with excellence:** we deliver everything we do with excellence and pace. We take personal ownership and hold each other to account – always finding a way to do what we said we will do. Takes personal responsibility and accountability for execution and results.


Unilever is an equal opportunities employer and committed to diversity and inclusivity in the workplace. We are intentional in employing the best talent that reflects the demographics of our country and which will help build representation of currently under\-represented groups. We therefore invite applications from all candidates representing diversity of age, sex, disability, sexual orientation, race, religion or belief. When appointing potential candidates, the South African Employment Equity and Broad Based Black Economic Empowerment Legislation will be considered.


We are required by law to verify your ability to work lawfully in South Africa. If you are applying as a foreign national, please note that you may be requested to provide supporting documents supporting this.


This is a factory \- based role in Johannesburg (Boksburg Factory) and requires 100% of time attendance on site.


Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

Customer Service Jobs in Benoni - Page 4

Vacancies (page 4 of 4)