Browse live customer service jobs in Rustenburg, North West. Salaries, top employers and how to apply. Updated regularly.

* Respond to support calls, emails, and tickets promptly by acknowledging concerns, providing real\-time troubleshooting, and delivering empathetic, timely solutions.
* Assist with online payments and process applications, forms, and custom service requests with accuracy, ensuring a seamless customer experience.
* Deliver tailored support while maintaining a professional, customer\-centric approach across all touchpoints.
* Partner with internal teams to share insights, resolve service challenges, and contribute to continuous improvement initiatives.
* Maintain accurate, accessible records of all customer interactions, complaints, and transactions in line with established systems and procedures.
* Guide customers with product inquiries, order placements, and complaints while processing both local and export orders in SAP with precision and efficiency.
* Ensure timely communication of order status and delivery updates while maintaining clean, accurate order data for effective execution.
* Investigate and resolve customer concerns, ensuring proper follow\-up and closure; escalate serious issues to management with full documentation.
* Continuously evaluate service processes, recommend enhancements, and contribute to efficiency initiatives.
* Prepare regular reports and presentations to support operational and management decision\-making.
* Uphold company policies, SHE standards, and compliance frameworks across all activities.
* Foster strong, trust\-based relationships with customers and key stakeholders to reinforce loyalty and long\-term engagement.


  

* Matric / Grade 12 or equivalent
* National Diploma in supply chain or similar
* B Com / B Tech in supply chain or similar
* 4\+ years within a customer service environment
* 4\+ years’ customer service experience within a mining environment
* MS Office software and SAP System

Customer Service Representative

GroDirect is expanding our direct sales team and we want you!. Are you passionate about sales and building long lasting client relationship? Then this opportunity is for you.

This is an entry level position which provides extensive training that may lead to an opportunity to transition into a Franchise owner within the organization.

**Role:**

\-Promote and sell products/services directly to consumers through face\-to\-face engagement

\-Bring new customers

\-Explaining benefits of the product to clients more than feature

\-Match the right product to customer's needs and budget

**Requirement**

\-Grade 12 (50% pass Average)or NQFL4

\-SA ID

\-Smart phone

\-Confident, presentable, target\-driven

\-Resillence and ability to work independently

**Benefits:**

\-Commission structure

\-Ongoing training \& career development

\-Performance incentives

Pay: R3 750,00 \- R13 613,83 per month

Work Location: In person

Sales Assistant

Job Type
   

  

 Full\-time
   

  

**Description**
**Janus of Santa Cruz** 
 is seeking a mission\-driven
 **Patient Experience Representative** 
 to support patient access and front\-end financial processes. This is a key role shaping the patient experience—from first contact through admission—by ensuring accurate, timely, and compassionate service.
   

  

 If you’re detail\-oriented, patient\-focused, and experienced in revenue cycle operations, we’d love to connect with you.
   

  

 We offer both part\-time and full\-time opportunities. Standard shifts are typically scheduled between 5:30 AM and 930 AM start time, varying based on the location assigned. Candidates should be available for occasional weekend coverage. Part\-time schedules may include Monday, Wednesday, and Friday shifts, plus weekends as needed.
   

  

**About The Role**
 Under the supervision of the Patient Experience Supervisor, this position serves as a
 **primary point of contact for patients** 
 and plays a critical role in intake, eligibility verification, authorization support, and point\-of\-service financial processes.
   

  

 You will help ensure a
 **seamless, respectful, and efficient intake experience** 
 for every patient we serve.
   

  

**What You’ll Do**
**Patient Access \& Intake**
* Serve as the first point of contact (phone, in\-person, digital)
* Complete intake, screening, and referral workflows
* Schedule appointments and coordinate admissions


**Eligibility \& Financial Clearance**
* Verify insurance eligibility and benefits prior to service
* Support authorization processes
* Communicate financial expectations (copays, deposits, self\-pay rates)


**Point\-of\-Service Collections**
* Collect payments in accordance with policy
* Provide basic financial guidance to patients
* Maintain accurate transaction documentation


**Documentation \& Compliance**
* Maintain accurate records in the EHR
* Ensure compliance with privacy and documentation standards
* Support audit readiness with consistent data entry


**Patient Experience**
* Deliver compassionate, respectful, and professional service
* Address questions and escalate complex concerns
* Ensure a smooth and supportive intake journey


**Requirements**
**What You Bring**
**Required:**
* High School Diploma or GED
* Basic insurance knowledge is required. Experience with insurance authorizations, approvals, denials, and appeals is preferred and highly valued
* Knowledge of insurance billing, denials, appeals, and payment posting
* Experience with EHR and billing systems
* Proficiency in Microsoft Office (Excel, Word, Outlook)


**Preferred Qualities:**
* Strong organizational and communication skills
* Ability to manage multiple priorities in a fast\-paced environment
* Commitment to providing excellent patient service


**Work Environment \& Expectations**
* Ability to work with complex systems and detailed data
* Strong attention to accuracy, deadlines, and compliance


**Why Join Janus?**
 At Janus, we are committed to
 **transforming lives and strengthening our community** 
 through compassionate, high\-quality behavioral health services. When you join our team, you become part of a mission\-driven organization that values:
   

  

* Compassion and respect
* Equity and inclusion
* Professional growth and collaboration
* Making a measurable difference in people’s lives


**Apply today and help create a welcoming, supportive experience for every patient we serve.**
 Salary Description
   

  

 $22\.00\-$25\.00 hourly

Patient Experience Representative - Santa Cruz (Part-Time)

**About Us**

Viable Kitchens \& Furniture is one of South Africa’s leading premium kitchen and cabinetry companies. We design and manufacture bespoke kitchens, wardrobes, bars, vanities and custom furniture for discerning residential and commercial clients.

We believe every client deserves an exceptional experience from the moment they walk into our showroom.

We are looking for a confident, professional and highly organised Showroom Ambassador to become the face of our Rustenburg showroom.

**The Role**

As the first point of contact, you will welcome clients, understand their requirements and create an outstanding first impression of the Viable brand.

You will also support our sales team by qualifying leads, managing appointments and ensuring every enquiry is followed up professionally.

**Responsibilities**

* Welcome every showroom visitor professionally
* Build strong relationships with clients
* Understand client requirements and capture accurate information
* Book design consultations
* Manage the showroom diary
* Answer telephone and WhatsApp enquiries
* Follow up on leads and quotations
* Keep the showroom clean, organised and presentation\-ready
* Assist with social media content when required
* Support marketing events and promotions
* Maintain CRM and client records
* Coordinate refreshments and hospitality for clients
* Assist the sales team with administrative duties

**Minimum Requirements**

* Grade 12
* Valid driver’s licence (advantageous)
* Previous experience in reception, customer service, hospitality, retail or luxury sales
* Excellent communication skills
* Well spoken and professionally presented
* Computer literate (Microsoft Office)
* Comfortable using WhatsApp Business, email and online systems
* Highly organised with strong attention to detail

**The Ideal Candidate**

We are looking for someone who is:

* Friendly and approachable
* Passionate about people
* Naturally confident
* Professional in appearance
* Reliable and punctual
* A fast learner
* Able to work independently
* Passionate about beautiful interiors and design
* Comfortable engaging high\-end clientele

**What We Offer**

* Opportunity to work with a respected premium brand
* Supportive and professional working environment
* Career growth opportunities
* Ongoing product and sales training
* Performance\-based incentives

**Working Hours**

Monday to Friday  
08:00 – 17:00

Alternate Saturdays:

08:00 \- 13:00

Pay: R5 500,00 per month

Application Question(s):

* 1\. Are you currently based in Rustenburg or within a 20 km radius of our showroom?

Yes  
No

* 2\. Do you have your own reliable transport to and from work?

Yes  
No

* 3\. Are you available to work Monday to Friday (08:00–17:00\) and occasional Saturdays when required?

Yes  
No

* 4\. How many years of customer\-facing experience do you have?

Less than 1 year  
1–2 years  
3–5 years  
More than 5 years

* 5\. Which industries have you worked in? (Select all that apply)

Reception  
Retail  
Hospitality  
Interior Design / Furniture  
Luxury Brands  
Real Estate  
Customer Service  
Other

* 6\. Have you ever worked in a showroom or environment where presentation and customer experience were a key part of the role?

Yes  
No

* 7\. This role requires you to welcome high\-end clients into our showroom. How would you describe your communication style?

Excellent  
Good  
Fair  
Needs Improvement

* 8\. Are you comfortable using Microsoft Office, email and WhatsApp Business?

Yes  
No

* 9\. In your own words, what makes an exceptional first impression when welcoming a client into a premium showroom?
* 10\. Describe a situation where you turned an unhappy or uncertain customer into a satisfied one.
* 11\. Why do you believe you would represent the Viable Kitchens \& Furniture brand well?
* 12\. What interests you about interior design, kitchens or luxury home spaces?
* Please record a 60–90 second video introducing yourself as if you were welcoming a client into the Viable Kitchens showroom for the first time. Tell us:

Who you are.  
Why you’re interested in joining Viable Kitchens \& Furniture.  
How you believe exceptional customer service creates memorable experiences.

Work Location: In person

Showroom Ambassador

**Job Title:** Sales Representative: New Vehicles  

  

**Dealership:** Mercedes Benz (MBPC Multi Rustenburg)

 **Overview:**  

We are seeking a motivated and energetic Sales Representative to join our team and help us sell our new vehicles. The ideal candidate will have a passion for cars and exceptional customer service skills. The Sales Representative will be responsible for building and maintaining relationships with customers, guiding them through the sales process, and achieving sales targets.
  

  

**Responsibilities:**  

1\. Act as the main point of contact for customers interested in purchasing new vehicles.  

2\. Educate customers on the features and benefits of our new vehicles.  

3\. Conduct test drives and provide customers with a positive experience.  

4\. Negotiate prices and terms to close sales deals.  

5\. Follow up with customers to ensure satisfaction and retention.  

6\. Collaborate with the sales team to achieve overall sales targets.  

7\. Stay up\-to\-date on the latest product information and trends in the automotive industry.  

8\. Attend sales training and meetings as required.  

  

**Qualifications:**  

1\. Previous experience in sales, preferably in the automotive industry.  

2\. Excellent communication and interpersonal skills.  

3\. Strong negotiation skills and ability to close sales deals.  

4\. Ability to work independently and as part of a team.  

5\. Passion for cars and knowledge of new vehicle models.  

6\. Valid driver's license.  

7\. Availability to work flexible hours, including weekends and holidays.  

  

If you are a self\-motivated individual with a passion for cars and a strong sales background, we want to hear from you. Apply now to join our team as a Sales Representative for new vehicles.

Sales Representative: New Vehicles at Mercedes Benz (MBPC Multi Rustenburg)

A vacancy exists for a **Sales Executive** within **Lesaka's** **Merchant Division**, in **Gauteng**  

**(Rustenburg)**

We are seeking a motivated and results\-driven Sales Executive to join our team. This dynamic role requires a mix of diverse product knowledge, technical expertise, and a passion for delivering exceptional customer experiences. You will play a key role in driving sales, expanding business opportunities, and ensuring our products meet customer needs.

**About Lesaka's – Merchant division**


As a Sales Executive in Lesaka's Merchant Division you will have an opportunity to join a team of a leading Fintech provider to merchants operating in the informal economy. Sales Executives are responsible for prospecting and converting sales for the best\-in\-class fintech terminal, that provides merchants the ability to accept card payments and the opportunity to increase their revenue through selling a wide selection of value\-added services (VAS) electronic vouchers such electricity, airtime, sports betting and more. If you want to begin a new chapter in your career selling a high demand critical business component for informal merchants, then this is for you.  

  

**Who is the ideal candidate**

* An entrepreneurial mindset that is passionate about selling and driving payments digital inclusivity in the informal market.
* Business minded individuals that thrive on engaging and communicating effectively with small business owners.
* Self\-starter that can identify opportunities for underserved customers and be proactive to cultivate quality leads.
* A strategic thinker that is not intimidated to operate and seek out decision makers in an informal environment.
* A well\-presented individual that can explain the core benefits of Kazang product in a relatable and compelling manner to merchants.
* A disciplined self\-led individual that demonstrates ethics in time management and commitment to exploring, investing and managing a growing customer sales pipeline.
* A progressive individual that prioritises on\-going learning of the Kazang product ecosystem to better sell, up\-sell, or cross sell solutions to merchants.

**Requirements**

* Consistently meet and exceed monthly and quarterly sales targets through a results\-driven approach.
* Understand client requirements and recommend the most suitable products for their business needs.
* Provide accurate sales forecasts and maintain an up\-to\-date status on outstanding opportunities.
* Proactively offer best practice solutions to management for sales challenges and opportunities.
* Ensure contracts are processed accurately and efficiently to maintain seamless operations.
* Ability to install devices, ensuring product functionality and customer satisfaction.
* Build relationships and engage with informal vendors to expand our market presence.
* Identify and establish new business areas to drive growth and increase market share.
* Ensure our products are available and visible, driving increased awareness and sales.
* Collaborate with the sales team to identify cross\-selling opportunities and tailor proposals to maximize sales potential.

**Qualifications**

* Bachelor’s degree in business, Marketing, Sales, or a related field (preferred but not required).
* Proven sales experience in a technical or product\-driven environment, with a strong track record of meeting or exceeding sales targets.
* Technical proficiency with the ability to install and troubleshoot devices.
* Excellent communication and interpersonal skills, with the ability to engage and build relationships with clients, vendors, and team members.
* Strong problem\-solving abilities and a proactive approach to sales challenges.
* Experience in customer needs analysis and tailoring product recommendations to meet business objectives.
* Proficient in sales forecasting, CRM software, and Microsoft Office (Excel, Word, PowerPoint).
* Valid driver’s license and willingness to travel as needed

**Why Kazang**

* Opportunity to work in a dynamic and fast\-growing industry.
* Collaborative and inclusive work environment.
* Career development and growth opportunities.


If you're passionate about sales, technology, and customer service, this role offers the perfect opportunity to leverage your skills and grow in a dynamic environment. Apply today!


We appreciate all applications; however, only shortlisted candidates will be contacted for further evaluation.

Sales Executive - Rustenburg

Closing Date Not specified
   

  

 Reference Number WWL260629\-1
   

  

 Job Title Customer Assistant: Tills/Shelfpacker
   

  

 Job Type Full Time
   

  

 Business Unit Corporate Stores
   

  

 Location \- Country South Africa
   

  

 Location \- Province North West
   

  

 Location \- Town / City Rustenburg Stores
   

  

 Location Description Rustenburg areas
   

  

 Minimum Education Level Grade 12 \| National Certificate
   

  

 Job Advert Summary
   

  

 Join Woolworths as a Customer Assistant: Tills/Shelfpacker and become a vital part of our Corporate Stores team. Located in various vibrant store locations, this role offers the chance to deliver exceptional customer service at till points, creating positive shopping experiences. As a Customer Assistant, you will greet customers warmly, process transactions accurately, promote Woolworths loyalty programs, and offer additional services like utility bill payments. Your attention to detail and product knowledge will help maintain store standards and minimise shrinkage. Woolworths values honesty, reliability, and teamwork, providing a supportive environment with opportunities for growth. Flexible shift availability and a commitment to customer satisfaction are key. If you have Grade 12 or equivalent, basic selling skills, and a passion for outstanding service, Woolworths is the perfect place to build your retail career. Apply today and be part of a trusted brand that cares about its customers and employees alike.
   

  

**Minimum Requirements**
* Minimum education level of Grade 12 or equivalent NQF qualification.
* Basic selling skills with the ability to promote loyalty programs and services.
* Strong customer service orientation, demonstrating friendliness and effective communication.
* Ability to accurately process till transactions and handle various payment methods.
* Attention to detail to ensure pricing accuracy and maintain store standards.
* Effective organisational skills to maintain a clean, safe, and orderly till point.
* Reliable and honest, with a commitment to reducing shrinkage and reporting irregularities.
* Ability to remain calm under pressure and manage time effectively during shifts.
* Basic product knowledge to assist customers and support promotional events.
* Flexibility to work varied shifts and a willingness to be a proactive team member.


 Duties and Responsibilities
   

  

* Greet customers warmly, ensuring a positive and friendly shopping experience at all till points.
* Accurately process all till transactions in accordance with company policies, including various payment methods.
* Promote Woolworths loyalty programs and additional services such as utility bill payments and airtime sales.
* Maintain a clean, safe, and well\-organised till area adhering to all shopkeeping disciplines.
* Ensure pricing accuracy by carefully checking scanned items against shelf tickets and resolving discrepancies.
* Minimise shrinkage by adhering to loss prevention procedures and promptly reporting any irregularities or suspicious activity.
* Demonstrate basic product knowledge to assist customers and support promotional events and special store campaigns.
* Remain calm and efficient under pressure, managing time effectively during busy periods to maintain smooth operations.
* Exhibit honesty, reliability, and professionalism in all interactions, while contributing positively to a supportive team environment.
* Attend team meetings and comply with company policies regarding attendance, dress code, and hygiene standards.

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