Browse live customer service jobs in Somerset West, Western Cape. Salaries, top employers and how to apply. Updated regularly.

Store Manager – Premium Men’s Fashion

**Location:** Somerset Mall, Somerset West  
**Employment Type:** Full\-Time

About the Role

An established **upmarket men’s clothing brand** is looking for a confident, stylish and sales\-driven **Store Manager** to lead our store at Somerset Mall.

We are looking for someone who understands **premium retail and exceptional customer service** and who takes pride in creating a polished, professional shopping experience.

The successful candidate will be hands\-on, commercially minded and able to lead from the front — building strong relationships with clients while motivating the team to achieve and exceed sales targets.

Key Responsibilities

* Manage the day\-to\-day operations of the store
* Drive turnover and ensure monthly sales targets and KPIs are achieved
* Lead, motivate and manage the sales team
* Deliver an exceptional, personalised customer experience
* Build relationships with new and existing clients to encourage repeat business
* Maintain the premium image and standards of the brand at all times
* Ensure excellent visual merchandising and presentation of the store
* Manage stock levels, receiving, transfers and stocktakes
* Monitor and minimise stock losses and shrinkage
* Manage staff schedules, attendance and performance
* Train and develop team members in product knowledge, styling and selling techniques
* Monitor individual sales performance and provide ongoing coaching
* Handle customer queries and complaints professionally
* Ensure all company procedures, cash\-up processes and operational standards are followed
* Provide regular feedback on sales, stock performance and customer trends

What We’re Looking For

* Previous **fashion retail management experience** is essential
* Experience within **premium, luxury or upmarket fashion retail** will be highly advantageous
* Strong sales ability with a proven track record of achieving targets
* Excellent leadership and people\-management skills
* A genuine interest in **men’s fashion, styling and current trends**
* Well\-groomed with a professional and polished appearance
* Excellent communication and interpersonal skills
* Confident working with discerning clientele
* Strong attention to detail and organisational skills
* Good understanding of stock control and retail operations
* Computer and POS system proficiency
* Matric/Grade 12
* Willing and able to work **retail hours, including weekends and public holidays**

The Ideal Candidate

You are someone who enjoys fashion and understands that premium retail is about more than simply making a sale. You know how to create an experience that makes customers want to return.

You are comfortable taking ownership of a store, setting high standards for your team and being personally involved on the sales floor.

If you are passionate about **men’s fashion, people, premium customer service and achieving results**, we would love to hear from you.

**To apply:** Please submit your CV together with a recent professional photograph and a short motivation explaining why you would be a good fit for the position.

Pay: From R12 000,00 per month

Work Location: In person

Store Manager

Interfront SOC Ltd.
  

2026/08/27 Somerset West

  

**Job Reference Number:** Recruit254
  

**Department:** ICT \& DevOps
  

**Business Unit:**
  

**Industry:** Information Technology
  

**Job Type:** Permanent
  

**Positions Available:** 1
  

**Salary:** Market Related
The Analyst is responsible for safeguarding the organisation's information assets, systems, applications, and infrastructure through proactive security monitoring, risk management, security engineering, incident response, vulnerability management, and security governance. The role combines operational cybersecurity, security architecture and security engineering responsibilities.
##### **Job Description**


**Security Operations and Monitoring**


* Monitor security events across infrastructure, cloud platforms, endpoints, networks and applications.


* Investigate security alerts and incidents.


* Perform threat hunting and root cause analysis.


* Maintain and enhance SIEM and security monitoring capabilities.


* Coordinate incident response activities and post\-incident reviews.


* Develop and maintain security playbooks and response procedures.


**Vulnerability Management**


* Manage vulnerability scanning programmes.


* Analyse vulnerability assessment results.


* Coordinate remediation efforts with ICT teams.


* Validate remediation activities.


* Produce regular vulnerability and risk reports.


* Establish risk\-based prioritisation of vulnerabilities.


**Security Engineering**


* Design and implement security controls across Microsoft 365, Azure, Active Directory / Entra ID, Linux and Windows servers, network infrastructure and DevOps platforms.


* Implement and maintain multi\-factor authentication, Privileged Access Management, Endpoint Detection and Response, Data Loss Prevention and security automation solutions.


* Evaluate and implement new security technologies.


**Cloud Security**


* Secure Azure cloud environments.


* Review cloud configurations and architecture.


* Conduct cloud security assessments.


* Implement Microsoft security best practices.


* Support Zero Trust initiatives.


**Governance, Risk and Compliance**


* Maintain cybersecurity risk registers.


* Conduct risk assessments.


* Support internal and external audits.


* Assist with policy and standard development.


* Support compliance requirements including POPIA, CIS Controls, and regulatory and client requirements.


**Security Architecture**


* Review and approve security designs.


* Assess new solutions and projects for security risks.


* Define security standards and baselines with Team Lead and Line Manager.


* Develop secure architecture patterns with Team Lead.


**Security Awareness**


* Promote security awareness initiatives.


* Conduct security training.


* Guide technical and business teams.


* Support organisational cyber resilience programmes.


**DevSecOps**


* Support secure software development practices.


* Review security testing and code scanning.


* Assist development teams with remediation activities.


Closing date: **11th of September 2026**


Vacancy type: **Permanent**


Hybrid working conditions


**Vacancy is open to people with disabilities.**


##### **Job Requirements**


**Qualifications**


**Minimum**


* Matric with 10 years' work experience/or a bachelor’s degree or National Diploma in Information Security, Computer Science, Information Technology, Engineering or analytical related field.


**Preferred Certifications**


* CISSP


* CISM


* CompTIA Security\+


* Microsoft Security certifications


* Microsoft Azure Security Engineer Associate (AZ\-500\)


**Experience**


**Required**


* Seven or more years of ICT experience.


* Five or more years of cybersecurity experience.


* Experience managing enterprise security technologies.


* Experience in incident response and threat investigation.


* Experience with vulnerability management programmes.


* Experience securing cloud platforms.


* Experience working within regulated environments.


**Preferred**


* Experience with the Microsoft security stack.


* Experience with DevSecOps practices.


* Experience with SIEM and SOAR platforms.


* Experience with Zero Trust architecture.


**Technical Skills**


**Security Technologies**


Microsoft Defender suite, Zabbix, Vulnerability management tools, Privileged Access Management solutions, Email security platforms, Data Loss Prevention solutions, Identity Access Management, Endpoint Management, Certificate Authority.


**Infrastructure**


Azure, Microsoft 365, Active Directory, Entra ID, Windows Server, Linux, VMware.


**Networking**


TCP/IP, Firewalls, IDS/IPS, VPN technologies, Network segmentation, ZTNA technologies (Netskope).


**Automation and Scripting**


PowerShell, Python, Bash, REST APIs, Security automation.


**Behavioural Competencies**


* Analytical thinking


* Problem solving


* Risk\-based decision\-making


* Attention to detail


* Accountability


* Communication skills


* Stakeholder management


* Teamwork and collaboration


* Customer focus


* Continuous learning


* Integrity and professionalism


**Key Performance Indicators**


* Reduction in critical vulnerabilities.


* Incident response service\-level adherence.


* Security control effectiveness.


* Completion of risk assessments.


* Audit finding remediation rate.


* Security awareness participation rates.


* Compliance maturity improvements.


* Security monitoring coverage.

Senior Security Analyst

Own and drive DotActiv’s inbound marketing methodology by combining AI\-assisted content creation with internal domain knowledge. This role requires an execution\-focused marketer who can manage our graphic designer, interview technical Subject Matter Experts (SMEs), and leverage modern AI tools to maintain a high\-volume, high\-quality inbound engine.

 **Who Is DotActiv?**


At DotActiv, we pride ourselves on providing the global retail market with high\-quality category management software and advisory services that improve the in\-store shopping experience for everyone.


Our deeply integrated all\-in\-one category management software reduces the complexity of the interdependent nature of data\-driven clustering, assortment, floor and shelf planning. Meanwhile, our talented people and highly refined processes enable us to deliver stress\-free speed to impact with unrivalled convenience and efficiency.


With DotActiv, you get integrated all\-in\-one software that empowers you with unrivalled support, regular updates and proactive monthly guidance from our customer success team.

**Key Responsibilities:**

* **Inbound \& Content Execution**: Drive the inbound marketing engine by planning, producing, and distributing articles, case studies, emails, and lead magnets aligned with customer journeys.
* **AI\-Powered Workflows:** Actively use generative AI platforms (ChatGPT, Claude, etc.) to draft, repurpose, and scale written content efficiently without sacrificing tone or technical accuracy.
* **SME Knowledge Extraction:** Interview internal product specialists and industry experts to extract domain knowledge and convert it into high\-value marketing assets.
* **Graphic Designer Management:** Direct the workflow, deadlines, and output of the in\-house Graphic Designer to ensure visual content supports copy and brand guidelines.
* **Funnel \& Asset Optimisation:** Monitor core inbound metrics (traffic, conversion rates, MQLs) using CRM/marketing platforms and iterate on underperforming assets.

 **Requirements** **Requirements \& Qualifications**

* Experience: 2–4 years of hands\-on experience in B2B content marketing or inbound marketing (SaaS/Software experience is a strong advantage).
* AI Tool Literacy: Proven, daily proficiency using AI tools to accelerate research, copywriting, and content ideation.
* Methodology: Solid understanding of inbound marketing fundamentals, lead generation funnels, and SEO basics.
* Leadership \& Project Management: Capability to coordinate visual creative work, manage content calendars, and keep production on schedule.
* Communication: Exceptional written English skills with a sharp eye for editing and technical accuracy.

  

**Benefits**  

Here's what you can expect from DotActiv when joining the team as a Category Planner.

* You’ll receive a Cost to Company of between **R18 000 \- R25 000**
* You’ll have the opportunity to upskill yourself in any field that adds value to your current position;
* We offer you a transparent job grading system; and
* We offer you a developmental path specific to your circumstances, allowing you to track your progress.

Inbound Marketing Lead

### **Job Advert Summary**


Woolworths is seeking a dedicated Store Administrator: HR \& Finance to join our Corporate Stores team. Located in a dynamic retail environment, you will play a crucial role in delivering exceptional customer service while managing HR and finance administration to ensure compliance and operational efficiency. Your responsibilities include overseeing payroll administration, attendance tracking, staff planning, and minimizing shrinkage by adhering to company policies.



We value leadership, professionalism, and strong communication skills as you engage with both internal teams and customers. This role requires flexibility to work various shifts and offers a unique opportunity to develop your career with a leading retailer known for ethical standards, employee growth, and innovation. Join Woolworths and contribute to a workplace that values quality, integrity, and customer satisfaction. Apply now to be part of a team that makes a difference every day.

### **Minimum Requirements**

* Minimum Grade 12 certificate or equivalent NQF level qualification.
* Proven ability to work flexibly across various shifts in a retail environment.
* Experience in HR and payroll administration, including attendance tracking and staff scheduling.
* Strong knowledge of company policies, procedures, and compliance standards in HR and finance.
* Excellent communication skills, both verbal and written, with the ability to engage professionally with customers and internal teams.
* Proficient in customer service, demonstrating patience, professionalism, and problem\-solving abilities.
* High level of personal integrity, honesty, and reliability aligned with organisational values.
* Good analytical and decision\-making skills to manage multiple tasks and handle sensitive information accurately.
* Competency in using standard office software and systems relevant to payroll and HR functions.
* Previous experience in a retail or corporate store environment will be advantageous.

### **Duties and Responsibilities**

* Deliver exceptional customer service by greeting and assisting customers professionally and promptly handling inquiries.
* Manage HR administration tasks including attendance registers, payroll processing, and staff scheduling in compliance with company policies.
* Maintain accurate payroll documentation for new hires, terminations, internal transfers, and special payments such as overtime and leave.
* Capture and update staff details on the staff planner, run weekly staff scheduling, and generate exception reports to ensure optimal staffing levels.
* Monitor and report any incidents of shrinkage or dishonesty in accordance with company procedures and escalate as required.
* Support risk compliance by compiling and submitting weekly and monthly risk analysis reports.
* Uphold personal leadership by adhering to attendance, dress code, and workplace discipline standards.
* Communicate effectively with internal teams and external customers, maintaining professionalism in written and verbal interactions.
* Use relevant office software and systems to ensure smooth HR and finance administrative operations.
* Demonstrate flexibility by working varied shifts to support business needs and maintain service continuity.

Store Administrator: HR & Finance (Wedit Vergelegen Plein)

### **Job Advert Summary**


Join Woolworths as a Store Specialist: Interactive and be part of a vibrant team committed to exceptional customer service at our Corporate Stores. Based at the hot foods counter, you will prepare and serve quality products following our trusted policies and procedures. This role offers the chance to develop your skills in customer engagement, stock management, and product knowledge while working in a dynamic retail environment. Woolworths values teamwork, honesty, creativity, and leadership, providing a supportive atmosphere where your contributions make a real difference. Ideal candidates are proactive, detail\-oriented, and passionate about delivering outstanding shopping experiences. With flexible shifts and growth opportunities, Woolworths is an excellent choice for those seeking a rewarding career in retail. Apply now and bring your energy and enthusiasm to one of South Africa's most respected employers.### **Minimum Requirements**


Minimum Requirements: Candidates should preferably have completed Grade 12 or an equivalent qualification at the NQF level. Flexibility to work various shifts is essential. Applicants must demonstrate strong customer service skills, including the ability to greet and assist customers professionally and effectively advise on product options. Attention to detail in stock management and adhering to hygiene and safety standards is required. Candidates should possess intermediate proficiency in communication, planning, organization, and product knowledge. Basic team orientation and a commitment to honesty, reliability, and ethical behavior are critical. Previous retail or customer\-facing experience is advantageous. The ability to work within company policies and follow high\-risk and low\-risk discipline protocols is necessary. Enthusiasm for learning and creativity in problem\-solving will be beneficial.
* Minimum educational requirement: Grade 12 or equivalent NQF level qualification
* Flexible availability to work different shifts
* Proven customer service orientation with professional communication skills
* Strong attention to detail with ability to manage stock effectively and adhere to hygiene standards
* Intermediate skills in planning, organization, and product knowledge
* Basic team collaboration skills with a supportive attitude
* Commitment to honesty, reliability, and adherence to company ethics and policies
* Experience in retail or customer\-facing roles is preferred
* Ability to follow safety and operational procedures rigorously
* Creative problem\-solving and willingness to contribute new ideas

### **Duties and Responsibilities**

* Deliver exceptional customer service at the hot foods counter, greeting customers with a friendly and helpful attitude.
* Prepare and serve quality products following company policies, ensuring compliance with hygiene and safety standards.
* Manage stock effectively by maintaining visually appealing displays, conducting stock rotation, and minimizing waste.
* Apply selling skills by understanding customer needs, advising on product options, and offering suitable alternatives.
* Demonstrate thorough product knowledge, including awareness of new lines and promotions.
* Adhere to shop\-keeping disciplines, completing required documentation such as temperature records and price adjustments promptly.
* Report any dishonesty or shrinkage incidents to management, ensuring stock security.
* Exhibit personal leadership by maintaining attendance, dress code, hygiene, and punctuality standards.
* Participate actively in team meetings to understand daily focus and contribute constructively to team effectiveness.

Store Specialist: Interactive (Hot Foods) (Waterstone S/West)

Job Description \- Commercial Manager

  

**Location** – Cape Town


**Job type** – Full\-Time


**Hours of work** – Monday to Friday 8\.00am – 5\.00pm (40 hours per week)


**Contract type** – Permanent


**Hybrid working** – Three days office, two days remote (upon successful completion of probation);



Full\-time in the office for the first 3 months

 **Closing Date: To be Determined**

  

K2 Group is an independent and international provider of mobility services. The Group includes six K2 brands, each with its own service speciality:


* K2 Relocate – relocation services
* K2 Bespoke – VIP relocation services
* K2 X Border – immigration services
* K2 Indx– advisory and assignment management services
* K2 AlphaTech– inhouse technology team
* Twelve Degrees\- inhouse stakeholder communication agency

  



Each K2 brand shares K2 Group’s mission: to take the burden of mobility away from customers with expertly tailored, truly personal solutions. We invest time in really getting to know each client and every assignee, thus enabling us to provide a truly human\-centric service.

  

  

K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services  

to multi\-national companies relocating their most valued employees. We manage and  

broker services through our global partner network and operate as a true business partner  

– an extension of our clients’ HR functions. We uniquely provide genuine single point of  

contact accountability for HR teams and assignees throughout the international relocation  

process.

  

Headquartered in Guildford, UK, K2 is unlimited in its ability to serve any location  

worldwide via 11 regional hubs located in the United Kingdom, USA, Brazil, France, Sweden,  

South Africa, UAE, Singapore, and Australia. Managing a global network of over 1,000 specialist approved worldwide partners, K2 aims to deliver unrivalled standards of service  

on every assignment.

  

This high level of services and care is what sets us apart in a highly competitive industry.

  

We’re independent, ambitious, entrepreneurial, diligent go\-getters and we believe in  

delivering only the best for our customers, their assignees, our partners, and staff.

  

What also makes K2 unique and sets us apart is our people and culture. We employ the best  

and allow them to be the best they can be.

  

‘Because it is personal …….’

  

More information can be found at: www.k2corporatemobility.com

  


Reporting to:

  

The Head of Commercial / Commercial Lead

  

The role

  

Reporting to the Head of Commercial / Commercial Lead the Commercial Manager will  

support the development and implementation of our long\-term strategy as it relates to the  

procurement and pricing of services from our partner network, supporting growth without  

compromise, optimised margins and the achievement of our sustainability goals. This will  

include collaboration with key internal stakeholders including Supply Chain Management,  

Client Services, Account Management, Business Development and Finance to analyse  

market dynamics, assess pricing models and develop effective pricing solutions.

  

Main duties and responsibilities

  

  

* Support the Head of Commercial and Commercial Lead in the development and


delivery of all agreed pricing strategies, ensuring alignment with business objectives  

and market conditions.  

* Support the Head and the Supply Chain Analyst with the compilation and review of


market analysis / benchmarking, competitor pricing strategies, to help identify  

opportunities to optimise pricing profitability while meeting customer needs and  

maintaining service levels.  

* Collaborate with Account Management, Business Development and Finance to


determine optimal pricing for new and existing services, develop pricing guidelines,  

and deliver training to support effective price negotiations.  

* Ownership of the MCE process in terms of compiling costs, benchmarking with


historic data and advising Client Services / Account Management on recommended  

mark\-ups, with the objective of optimising margins per service and location.
* Work closely with Client Services and Finance to effectively manage the partner


invoicing process from initial quotation to final invoice approval, including oversight  

of the invoicing inboxes / AP portal.
* Tracking and review of all additional non\-approved costs to protect our margins and


identify areas for process / service improvement.  

* Help the Supply Chain Analyst to review pricing trends by customer / service line to


make informed data\-driven pricing decisions.  

* Assist with monitor and analyse the impact of pricing changes on revenue, profit


margins, and market share.  

* Monitor and enforce pricing policies, ensuring compliance and consistency across the


organization.  

* Update and record information as per the needs of the role on internal / external


databases, spreadsheets and other documentation.  

* Any other duty as directed by management as per the needs of the business or role.
* Alert management of any escalations, complaints or concerns in a timely manner and


professionally to maintain good customer relationships and ensure repeat business.  

Experience: Skills / Abilities \& Knowledge

  

* Possess business acumen, always keep concern for the success of the business and


apply methods to improve work performance and protect the financial  

viability/margins of the company.  

* Ability to provide excellent customer service, in a timely manner.
* Ability to organise and prioritise work workload.
* Self\-confident and motivated, works on own initiative and as a part of the team.
* Previous experience managing negotiations with key stakeholders including Partners


and customers would be advantageous.  

* Effectively gauging situations, demonstrating firm, but fair approach to influence


others, both externally and internally.  

* Commercial awareness towards developing long term business goals.
* The ability to build, develop and maintain good working relationships at all levels and


adapt communication style to relevant audience.  

* Excellent interpersonal skills and a have polite, friendly, and professional disposition.
* Strong character with the ability to challenge.
* Excellent communication skills verbal and written.
* Ability to present to key stakeholders and various audiences.


* Ability to provide colleagues with coaching, training, and feedback to improve


performance.  

* Attention to detail.
* Ability to run, analyse, interpret data and report in an audible format / level suitable


to the audience.  

* The ability to be flexible, decisive, and quick thinking.
* Auditing and budgeting of client costs.
* Ability to know when to alert management of any escalations, complaints or concerns.
* Ability to consistently meet KPIs and individual objectives and that of the team.
* Actively input into relevant company training and projects.
* The ability to handle complaints and difficult situations in a patient, calm, and effective


way.  

* Strong character with the ability to challenge
* Professionalism and dynamic personality
* Strong IT skills.
* Advanced excel skills.
* Broad industry knowledge including pricing and costings.
* Ability to be compliant, in terms of GDPR, and ISO principles and obligations, and


certifications set forth by the company.  

Equal Opportunities: K2 has a strong commitment to achieving equality of  

opportunity and expects all employees to implement and promote this in their own  

work.

  

Health and Safety: K2 is committed to a healthy and safe working environment and expects  

all its employees to implement and promote its policy in all aspects of their work.

  

Please contact the HR team at hr@k2corporatemobility.com if you need reasonable  

adjustments to participate in the recruitment process.

  

All candidates require proof that they have

Commercial Manager - Europe

Thesl, a fast\-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent.

Requirements:

* Matric (Grade 12\)
* Able to communicate in English and Afrikaans
* Computer literate
* Must be able to work in a team environment
* Call centre or retail experience will be advantageous
* No criminal record
* Must be based in Helderberg area or have their own transport if based outside Helderberg region or within easy public transport range
* Able to work under pressure

General Task​:

* Offer clients product and system support
* ​Deal with customer queries.
* Manage emails and incoming calls

Job Types: Full\-time, Permanent

Pay: R7 000,00 \- R10 000,00 per month

Ability to commute/relocate:

* Somerset West, Western Cape 7130: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

* Customer service: 1 year (Preferred)

Work Location: In person

Customer Support Agent.

**Listing reference:** 026147
**Listing status:** Online
**Apply by:** 27 August 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** Other: FMCG, Retail, Wholesale and Supply Chain
**Location:** Somerset West
**Contract:** Permanent
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Unicare is currently seeking to appoint a receptionist that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Parklands and will report to the Frontshop Manager/ Clinic Manager.
##### **Job description**


**Key responsibilities:**


* Provide professional frontline services to clients/ visitors both telephonically and in person
* Obtains co\-payments for specified medical procedures and ensure accurate processing of medical aid and cash invoices
* Issue receipts, manage deposits and ensure the accurate financial records
* Performs general administrative duties as required
* Manage incoming calls, including answering the switchboard, screening, and transferring calls appropriately
* Handle basic enquiries and take accurate messages for staff members
* Welcome and direct visitors to their meeting or appointment.
* Monitor and write up orders for colostomy products
* Ensure compliance with cash up and safe cash handling procedures at all times
* Book, reschedule, and cancel appointments accurately while maintaining confidentiality
* Assist clients with empathy, professionalism and efficiency in high pressure situations
  
##### **Minimum requirements**


**Minimum requirements**


* Essential: Previous experience in a pharmacy, clinic or medical office
* Desirable: Previous experience in a retail environment
* Education: Grade 12
* Computer literate

**Knowledge \& Skills**


* Excellent customer service and client care
* Strong understanding of clinic operations and patient confidentiality (Knowledge of HIPAA compliance or local privacy laws)
* Computer literacy including typing appointment systems and basic office applications
* Booking, rescheduling, and cancelling appointments accurately.
* Numeracy skills and accuracy in handling financial transactions
* Strong communication and interpersonal skills, both verbal and written
* Proficiency in handling sensitive or anxious clients with empathy and professionalism
* Answering phones, emails, and questions clearly and politely
* Understanding of client confidentiality and professionalism

**Working Times:**


**Must be available to work shifts up until 8pm**

Receptionist

**About the Role**
  

We are seeking a skilled Technician to join our team, where you will focus on maintaining and repairing equipment and systems within our operations. This role is pivotal in ensuring that our technical infrastructure runs smoothly and efficiently.

 **Why join Hyundai?**  

**Progress Starts with People**


We believe that Progress for Humanity means enabling everyday progress through accessible mobility for everyday South Africans.


At Hyundai Automotive South Africa, Progress for Humanity is more than our brand promise, it is how we work together every day.


As Hyundaians, we are united by a shared commitment to creating a workplace where people feel valued, respected and empowered to do their best work. We believe progress happens when people feel they belong, have opportunities to grow, and are encouraged to contribute their unique perspectives.


Every Hyundaian plays a role in creating exceptional experiences for our customers, supporting one another, and driving our business forward through collaboration, continuous improvement and innovation.


If you are passionate about making a difference, embracing new opportunities and being part of a team where everyone belongs, we'd love to hear from you as we continue driving Progress for Humanity together.  

  

**Key Responsibilities**
  

* Perform routine maintenance and repairs on a range of technical equipment and systems to ensure optimal performance.
* Diagnose faults and malfunctions using appropriate testing equipment to identify the root causes of issues.
* Integrate and install new equipment and systems according to given specifications and safety standards.
* Collaborate with other team members to troubleshoot technical issues and implement effective solutions.
* Maintain detailed records of service performed, including insights gained from repairs and maintenance.
* Ensure compliance with safety regulations and industry standards throughout all operational processes.
* Provide technical support and training to team members as needed to enhance their understanding of equipment functionality.
* Stay updated on industry trends and advancements to continuously improve skills and knowledge related to technical operations.

  

**Requirements**
  

* Demonstrable experience in a technician role or similar capacity, with a strong understanding of technical maintenance and repair procedures.
* Proficient in using diagnostic tools and testing equipment relevant to the specific technical field.
* Strong problem\-solving skills with the ability to think critically under pressure.
* Excellent communication skills to effectively convey technical information to team members and clients.
* Ability to work independently and collaboratively within a team environment.
* A valid driver’s license and the ability to travel to various sites as necessary.

  

Preferred Qualifications
  

* Technical diploma or certification in a relevant field (e.g., electronics, mechanical systems, etc.).
* Experience in specialised areas such as HVAC, electrical systems, or IT support.
* Knowledge of safety protocols and industry regulations to uphold compliance and safety standards.
* Familiarity with modern technologies and systems relevant to our operational needs.
**Equal Opportunity \& Belonging**  

Hyundai Automotive South Africa is committed to creating a workplace where everyone feels they belong.


We celebrate diversity, value different perspectives and are committed to fair, equitable and inclusive employment practices. We welcome applications from suitably qualified candidates from all backgrounds who are passionate about contributing to our purpose.


Join a team where every Hyundaian belongs, every contribution matters, and together we drive Progress for Humanity.

Technician

**Duties and Responsibilities:**

* To achieve the annual sales budget through meeting and exceeding daily and monthly budgets to ensure the sustainability of the business
* To manage and control the financial aspects of running the store to ensure store profitability.
* To adhere to merchandising standards in line with the brand requirements to ensure good product mix.
* To ensure proper stock management and control to minimise loss and to ensure product availability, by monitoring stock related risks.
* To deliver exceptional customer service to ensure the best customer experience.
* To build excellent relationships with all relevant service providers (internal and external)
* To manage human resources effectively by recruiting, planning, and administrating payroll properly
* To inspire, motivate, develop, and hold people accountable appropriately.
* Align team members to Company culture and create fun.
* Implement all company policies and procedures.
* Maintaining health \& safety practices

**Behavioural Requirements:**

* Honesty in dealing with cash or finances.
* Inspirational leadership \& passion
* Taking ownership
* Building \& maintaining relationships
* Innovation \& ability to deal with change management.
* Thinking adaptability
* Delivering results and meeting customer expectations
* Follow instructions and procedures.
* Leading and supervising
* Achieving personal work goals and objectives

  

**Minimum Requirements****:**

* Microsoft – Computer Proficiency
* Clear Criminal record
* Ability to communicate effectively at all levels.

**Experience:**

* Minimum of 5 years’ Store Management experience
* Minimum of 8 years' Retail experience
* Experience in working in a large retail store with a turnover of more than R 20 million per annum.

Store Leader - Cape Union Mart -Somerset West

### **Job Advert Summary**


Join Woolworths as a Customer Assistant: Operations and become part of a leading retail team committed to exceptional customer service and operational excellence. Based in our Corporate Stores, you will play a key role in ensuring smooth store operations, maintaining safety and hygiene standards, managing stock processes, and delivering a friendly, efficient shopping experience. If you thrive in a dynamic environment, are detail\-oriented, and possess strong communication and organizational skills, this opportunity is for you. Woolworths values honesty, reliability, and personal leadership, offering you a supportive workplace where your efforts directly contribute to our success. Flexible shifts and retail or FMCG experience are advantageous. Develop your career with Woolworths, where your growth and wellbeing are prioritized. Apply now to be part of our vibrant, customer\-focused team.### **Minimum Requirements**

* Minimum Grade 12 or equivalent NQF level qualification
* Demonstrated ability to provide exceptional customer service with a friendly and helpful attitude
* Experience in retail or fast\-moving consumer goods (FMCG) industry, preferably in stockroom or receiving environments
* Strong communication skills, both verbal and written, with basic proficiency
* Good organisational and planning skills to prioritise tasks and meet set objectives
* Detail\-oriented approach to minimise errors and maintain quality standards
* Ability to remain calm and effective under pressure, demonstrating good stress tolerance
* Commitment to honesty, reliability, and adherence to ethical standards
* Basic selling skills and product knowledge to assist customers effectively
* Willingness to work flexible shifts and comply with company policies and safety regulations

### **Duties and Responsibilities**

* Deliver exceptional customer service by greeting and assisting customers promptly and courteously.
* Perform store operational activities in line with company policies to ensure safety, hygiene, and efficiency.
* Manage stock processes including receiving, checking, storing, and dispatching goods accurately and according to standards.
* Maintain a safe, clean, and orderly sales floor and backroom, adhering to all safety and hygiene regulations.
* Demonstrate personal discipline by adhering to attendance, dress code, and timekeeping requirements.
* Identify and report any acts of dishonesty or shrinkage, following established corporate procedures and red flag policies.
* Support team communication by participating in meetings and understanding daily operational objectives.
* Apply basic selling skills and product knowledge to assist customers effectively and promote sales.
* Organize and prioritize tasks to meet operational goals while maintaining attention to detail and quality standards.
* Remain calm and effective under pressure, managing stress and contributing positively to the workplace environment.

Customer Assistant: Operations (Somerset Mall)

The position is for a part\-time Sales Assistant or Cashier that would largely work over weekends, public holidays or school holidays.

**Key Requirements:**  
\- In pursue or a completed Matric (or equivalent qualification \- N3 or NQF4\)  
\- Excellent verbal communication skills  
\- Affinity for outdoor or leisure related products/services advantageous  
\- Affinity for sales generation and frontline customer service/engagement

**Key Responsibilities Include \-** Sales generation, customer care, protection of company assets and administration.

* Administration
* Customer Service
* Merchandising

This position will mostly be used for Weekends and Public Holidays.

**The Holdsport Group** ***(or other Group company)*** **is committed to the principles of the Employment Equity Act, and to achieving an equitably representative and diverse workforce**.

Job Type: Part\-time

Work Location: In person

Flexi - Sales Assistant

Fruitways is an agri\-business that specialises in the growing, packing and marketing of apples and pears to retailers, traders and wholesalers around the globe.
   

  

**LOGISTICS COORDINATOR**
 We take pride in our efficient logistics operations and our ability to adapt to the dynamic demands of the market.
   

  

 We are seeking an independent, self\-motivated individual to join our team as a Logistics Coordinator. The ideal candidate will thrive in a fast\-paced environment while maintaining accuracy and attention to detail. Reporting to the Logistics Manager you will work at the Marketing Office in Somerset West as part of the Logistics Team.
   

  

 Responsibilities:
   

  

* Coordinate all logistical processes from point of loading through to final shipping destination
* Book and timely place supply chain services, based on best option in the market, correct protocols and client requirements
* Maintain and distribute updated transport and shipping information for all stakeholders
* Ensure that dispatches are confirmed promptly and accurately to enable further processing and completion of export and local documentation
* Monitor vessel \& container movements, provide reports to relevant stakeholders and find solutions to deviations
* Identify operational risks early and implement practical solutions to minimise disruption to customer deliveries
* Coordinate information flows with external service providers including cold stores and off\-site storage solutions
* Collect and supply accurate information for in\-house export clearance
* Customer Service – manage customer expectations, resolve queries and communicate regular shipment updates
* Assist the Logistics Manager in investigating logistics claims, compiling supporting documentation and coordinating claim submissions with shipping lines, transporters and insurers
* Assisting the Logistics Manager with capturing and reporting shipping costs


 Requirements:
   

  

* Tertiary qualification or diploma in Logistics/Supply Chain
* 3\+ years’ experience in a similar relevant position
* Works well under pressure, meets deadlines, and maintains attention to detail while taking initiative and operating independently
* An effective team player who adapts comfortably to a dynamic work environment
* Professional written and verbal communication skills in English
* Strong working knowledge of MS Office, shipping portals, QX or other fresh produce ERP systems
* Additional industry experience in the export of perishable goods will be advantageous (DALLRD applications, PPECB, Phytosanitary processes, Q67’s / Titan, Port Operations, Incoterms etc)
* Ability to analyse shipment trends, produce reports and identify shipping opportunities \- would be advantageous


**The Fruitways Group’s employment equity requirements will be considered in evaluating candidates. By submitting your application, you are giving The Fruitways Group implicit consent to the storage and processing of your personal information.**
 Powered by JazzHR
   

  

 cMniNJVQ5L

Logistics Coordinator

**Main Purpose**


As a **Restaurant General Manager (RGM)**, you will lead a quick service restaurant to consistent operational excellence by inspiring, developing, and guiding your team to deliver on company standards, policies, and procedures while creating exceptional guest experiences.


**Key Responsibilities**


**Operational Excellence**


* Champion CHAMPS standards by leading the team to consistently exceed expectations in **Cleanliness, Hospitality, Accuracy, Maintenance, Product, and Speed of Service**.


* Manage restaurant shifts in line with company policies, driving **sales growth, efficiency, and profitability**.


* Forecast and schedule labour effectively to meet operational and business demands.


* Implement and maintain controls to ensure the **safety and security** of employees, customers, property, and company funds.


* Oversee stock management and cost controls to maximise sales and profitability.


**Business Performance**


* Achieve **Business Scorecard** targets.
* Lead and execute **local store marketing initiatives**.
* Monitor performance trends and take proactive corrective action where required.
* People Leadership
* Recruit, train, coach, and develop a high‑performing team.
* Build an inclusive, positive, and high‑energy work environment.
* **Lead with heart**, role‑modelling company values and fostering strong engagement and accountability.


**What You'll Need**


* **3–5 years' management experience** within Hospitality or the Quick Service Restaurant (QSR) industry.
* Strong **English communication,** numeracy, and **MS Office** skills (Teams, Excel, Word).
* **Grade 12 (NQF Level 4\)** is required; a relevant tertiary qualification is advantageous.
* A genuine passion for product quality, customer service excellence, and pride in the **KFC brand**.
* Based in the **Boland / Western Cape** area (advantageous).


*Only shortlisted candidates will be contacted for interviews.*


**Important Notes**


* This role may evolve in line with business needs; any changes will be communicated accordingly.
* Additional duties may be assigned as required by the business.
* We are committed to **Diversity, Equity, Inclusion, and Belonging,** and all appointments will be made in line with these principles.

Restaurant General Manager (RGM) - Helderberg 2 Region (Western Cape)

Faircape Restaurant and Catering, part of Faircape Life retirement villages, operates in 6 prime locations across the Western Cape, providing dining services to village residents and patients in the onsite healthcare centres.


We are seeking a friendly, professional and customer\-focused **Waiter** to join our team at **Bridgewater Manor in Somerset West**.


If you are passionate about hospitality, thrive in a customer\-focused environment and take pride in delivering exceptional service, we would love to hear from you. In this role, you will create a welcoming dining experience for our residents and guests by serving food and beverages with professionalism, efficiency and care.

**Why Join Us?**
----------------


At Faircape, we value our team and offer fantastic benefits, including:


✅ Quarterly performance bonuses  

✅ Long service leave  

✅ Discounts on our high\-speed ISP packages (after successful probation)

**Job Duties Include, But Are Not Limited To:**
-----------------------------------------------

* Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items.
* Clean and refill cruet and condiment sets.
* Set tables to laid\-down standards, ensuring all items are clean, undamaged and in a good state of repair.
* Maintain designated dining and service areas to the required hygiene standards.
* Develop and maintain a thorough knowledge of all menu items to confidently recommend and explain options to residents.
* Serve food and beverages in accordance with laid\-down standards while maintaining a professional and courteous manner.
* Provide excellent customer service at all times, accommodating residents' needs without inconveniencing other guests.
* Handle customer complaints effectively and report all complaints to the manager.
* Assist with daily, weekly and monthly stock audits, reporting any variances or breakages to your manager.
* Restock and replenish bar inventory and supplies to ensure optimal service and availability.
* Ensure accurate billing of orders and report any billing errors to the manager.
* Maintain high standards of personal hygiene and grooming.
* Be willing to assist outside of normal working hours with private events as required.

**Experience and Knowledge**
----------------------------

* Proven experience as a Waiter.
* Barista experience will be advantageous.
* Knowledge of serving etiquette and basic wine knowledge.

**Skills and Attributes**
-------------------------

* Excellent interpersonal and communication skills.
* Demonstrates a sense of urgency.
* Ability to provide outstanding service and create a welcoming atmosphere for residents and guests.
* Ability to work effectively within a team to achieve common goals and ensure seamless service.
* Committed to delivering excellence and maintaining high service standards.

**Specific Requirements**
-------------------------

* Clear health record.
* Clear criminal record.
* Clear credit record.
* Contactable references.


Faircape offers a competitive salary package dependent on experience, qualifications, skills and attributes.


Your total package includes a set basic salary, provision for Sunday pay (time and a half), public holiday pay (double time), and quarterly performance bonuses (every three months) after successful probation period.

**Working Hours**
-----------------


Normal working days are **Monday to Sunday, between 07h00 and 19h00**, according to the roster.

**Please Note**
---------------


Your application will only be considered should you complete the following:

* The one\-way online interview – the link will automatically be sent once you submit your online application. The interview may be completed at your convenience and will be reviewed by the team.
* Written references are compulsory, and applications submitted without these will not be considered.


Should you not receive a response within **2 weeks** of applying, please consider your application unsuccessful.

Waiter

**Role Description**

This is a Full\-time on\-site role for a Nail Technician at Sorbet Somerset Mall. The Nail Technician will be responsible for providing nail care services, creating nail art, ensuring excellent customer service, and maintaining a clean and organized work environment in Somerset West.

**Qualifications**

* Nail Care and Cosmetology skills
* Nail Art expertise
* Strong Customer Service skills
* Ability to work in a fast\-paced environment
* Attention to detail and creativity
* Excellent communication skills
* Experience in the beauty industry \- Min 2 years
* Relevant certification or diploma in Cosmetology or Nail Technology

Job Type: Part\-time

Work Location: In person

Nail Technician

Drainmen Helderberg is looking for a motivated, driven, and customer\-focused **Plumbing Team Leader** to join our growing team. If you're passionate about quality workmanship, enjoy leading a team, and thrive on solving challenging plumbing problems, we'd love to hear from you.

**What you'll do:**  
✔ Lead and mentor your plumbing assistant  
✔ Quote clients and secure plumbing work  
✔ Perform plumbing repairs, installations, and drain unblocking  
✔ Operate industry\-leading specialised equipment  
✔ Install geysers and work to SANS standards  
✔ Complete job cards, invoicing, and customer documentation  
✔ Deliver exceptional customer service every day

**We're looking for someone with:**

* Red Seal Qualification and/or PIRB Registration
* Proven plumbing experience
* Strong leadership and communication skills
* Sales confidence and customer service excellence
* A valid driver's licence
* Experience with specialised drainage equipment will be an advantage

Pay: R6 330,73 \- R21 091,36 per month

Work Location: In person

Plumber

**About Deluxe Laser and Spa :** 

At ONLYDELUXE, we don’t just offer treatments. We sell confidence, care, and experience. Our Somerset West branch is seeking a skilled nail technician.

**Role Overview :** 

We’re looking for a **Nail Technician** to join our team. This hybrid role requires a professional who thrives on customer service, has strong organizational skills, and can provide nail treatments of a high standard when needed.

**Key Responsibilities**  
**Nail Technician Duties:**

* Perform manicures, pedicures, and gel polish / soft gel tips applications.
* Maintain cleanliness, hygiene, and equipment sterilization standards.
* Advise clients on aftercare and nail health.
* Step in to assist during peak times or staff absences.

**Requirements :** 

* Nail technician qualification or certification (manicures, pedicures, gel polish).
* Professional appearance and excellent communication skills.
* Strong organizational skills with attention to detail.
* Ability to work flexible hours, including weekends and public holidays
* Passion for the beauty and wellness industry.

**What We Offer :** 

* A supportive and professional work environment.
* Ongoing training and development.
* Competitive salary with incentives.
* Staff discounts on treatments and products.
* The opportunity to grow within a trusted and expanding brand.

**How to Apply :** 

If you’re passionate about client care, organized, and have the creative skill set of a nail technician, we’d love to hear from you!

Please send your **CV and a recent photo** to: **operations@deluxelaser.co.za**

Job Type: Full\-time

Work Location: In person

Somerset West - Nail Technician

### **Job Advert Summary**


We are seeking an experience Parts Driver \& Storeman to join our team at Toyota Somerset West. The ideal candidate will be responsible for managing the movement, storage, and retrieval of parts and materials in our facility as well as additional drivier responsibilities to internal customers of the dealership.This role requires strong organisational skills, attention to detail, and the ability to work effectively in a fast\-paced environment.


**Salary structure:**


* Basic monthly salary
* Provident fund \& Medical aid benefits

### **Minimum Requirements**

* Minimum Grade 12
* Proven experience working in a Automotive Parts environment
* Strong organisational skills with the ability to prioritise tasks and manage time effectively.
* Attention to detail and accuracy in handling parts and materials.
* Ability to work independently with minimal supervision as well as collaborate effectively in a team environment.
* Proficiency in using computerised inventory management systems and basic computer skills.
* Physical ability to lift and move heavy objects and stand for extended periods
* Valid Drivers License

### **Duties and Responsibilities**

* Receive, inspect, and verify incoming parts and materials against purchase orders.
* Properly label, tag, and store parts in designated locations within the warehouse or storage area.
* Maintain accurate inventory records.
* Prepare parts and materials for dispatch, ensuring accuracy and completeness of orders.
* Collaborate with other team members to fulfill orders and meet customer requirements.
* Perform regular inventory counts and assist with cycle counting activities.
* Adhere to all safety procedures and guidelines to ensure a safe working environment
* Deliver a general service to the internal customers of the dealership, by pick\-ups and dropping\-off goods and registering vehicles, while always ensuring vehicles are safe.

Driver & Storeman - Toyota Somerset West

### **Job Advert Summary**


We are seeking a highly motivated and detail\-oriented individual to join our team as a Stock Controller at our Rola Toyota dealership in Somerset West. The successful candidate will play a crucial role in ensuring the efficient and accurate management of our dealership's inventory, as well as assisting in the procurement and distribution of vehicle stock. The individual will also be resonsible for the creditors clerk function.



This is an exciting opportunity for someone with a passion for the automotive industry and experience in administration, logistics, data analysis, and stock control. If you thrive in a fast\-paced environment and are committed to providing exceptional service to our customers, we encourage you to apply for this position.


**Salary structure:**


* Basic monthly salary
* Incentive structure
* Provident fund \& Medical aid benefits

### **Minimum Requirements**

* Previous experience as a stock controller within the automotive industry essential
* Strong analytical skills and attention to detail.
* Proficiency in inventory management software and Microsoft Office Suite.
* Ability to work independently and prioritise tasks in a fast\-paced environment.
* Knowledge of automotive industry trends and terminology imperative
* Strong administrative \& multi\-tasking skills
* Assertiveness \& Supervisory skills required
* Basic accounting knowledge
* Must be able to perform under pressure
* Excellent communication and interpersonal skills.
* Willingness to work alternative Saturdays.

### **Duties and Responsibilities**

* Maintain accurate records of vehicle inventory, including tracking arrivals, departures, and location.
* Conduct regular audits to verify inventory accuracy and reconcile discrepancies.
* Co\-ordinate with sales, and finance departments to ensure timely and efficient processing of vehicle transactions.
* Collaborate with vendors and suppliers to facilitate the procurement of vehicles and parts as needed.
* Implement and maintain effective stock control procedures to optimise inventory management processes.
* Provide support during physical inventory counts and reconcile inventory variances
* Vehicle Invoicing \& Creditors processing
* Relief Key Control function as required

Stock Controller - Rola Toyota Somerset West

**FURNITURE SALESPERSON** 

We are currently seeking to employ an experienced furniture salesperson for our Somerset West branch.

**Successful candidate will be responsible for:** 

* Assisting walk in customers
* Assisting customers over the phone
* Liaising with customers during and after the sale
* Invoicing
* Liaising with warehouses for stock and deliveries
* Stock take
* Merchandising
* Assist customers with complaints and queries
* Assist the service department when needed
* Liaising with suppliers and buyers regarding stock and special orders.

**Requirements:** 

* Retail experience as salesperson in the furniture industry
* Matric / Grade 12 certificate
* Clear criminal record
* South African citizen / Permanent South African Resident
* Reside in/or near the area
* Reliable transports (public transport will be accepted, if reliable)
* Must be prepared to work weekends and public holidays

Should you be interested, please apply via Indeed.

NB! Only short\-listed candidates will be contacted.

Job Type: Full\-time

Work Location: In person

Furniture Salesperson

**Job Title: Online Sales Executive**

Futurama, a leading retailer in the hunting and outdoor industry, is looking for a driven and experienced Online Sales Executive to join our team. This is a senior\-level position focused on growing our online sales while ensuring all related administrative processes run smoothly.

We’re looking for someone with a strong background in e\-commerce, a passion for customer service, and a results\-driven mindset.

At Futurama, we are known for delivering expert advice and top\-tier service across a wide range of products, including Night Vision, Shooting Optics, Sport Optics, Astronomy, Air Rifles, Renewable Energy solutions, and more. The ideal candidate will bring professionalism, integrity, and a genuine interest in these categories.

**Position Details**

**Location:**  
Futurama Head Office – Somerset West, Western Cape

**Purpose of the Role:**  
To increase online sales performance, manage all related admin functions, and provide excellent customer support, contributing to the continued growth of our e\-commerce operations.

**Key Responsibilities**

* Plan and execute strategies to grow online revenue
* Handle all sales\-related administration, including order processing and customer communication
* Maintain and manage product listings, pricing, promotions, and stock levels
* Deliver high\-quality customer service by assisting with queries, resolving issues, and offering product guidance
* Work closely with internal teams to ensure a smooth and consistent online customer experience
* Track and evaluate sales performance to identify opportunities for improvement
* Keep up to date with e\-commerce trends and apply best practices
* Assist with annual stock takes and ongoing inventory management

**Requirements**

* At least 5 years’ experience in online sales with a proven track record
* Strong experience working with e\-commerce platforms and online retail systems
* Knowledge or experience in our product categories will be beneficial
* Matric is essential; a qualification in Business, Marketing, or a related field is advantageous
* Fluent in English and Afrikaans
* Strong communication skills (written and verbal)
* Good analytical thinking and problem\-solving ability
* Interest in outdoor activities such as hunting, camping, or similar

**What We Offer**

* Competitive salary package with uncapped commission potential
* Dynamic and energetic work environment
* Opportunities for growth and development within a fast\-growing business

**Starting Salary:** Range R8,000 to R10,000 per month \+ uncapped commission

**Working Hours**

* Monday to Friday
* 08:00 – 17:00
* Office\-based role (full\-time)

**Location Requirement**

Applicants must be able to travel to Somerset West daily or be willing to relocate before starting.

**How to Apply**

***Please send through your CV along with a recent photo to apply for this position.***

**Commission Structure based on GP Excl VAT.**

* R0 \- R29 999: 0%
* R30 000 \- R59 999: 3%
* R60 000 – R99 999: 6%
* R100 000 – R139 999: 8\.5%
* R140 000 \- R199 999 11%
* **R200,000\+: 12\.5%**

Job Type: Full\-time

Pay: R8 000,00 \- R10 000,00 per month

Work Location: In person

Online Sales Executive at Futurama Head Office

### **Job Advert Summary**


Join Woolworths as a Customer Assistant at our Customer Service Desk, where you will deliver exceptional service by efficiently handling all customer transactions. Located within our vibrant Corporate Stores, this role offers the opportunity to engage directly with customers, ensuring their needs are met with professionalism and care. You'll be responsible for greeting customers warmly, resolving queries, managing till operations accurately, and maintaining stock control with attention to detail. Woolworths values honesty, reliability, and a strong sense of personal leadership, encouraging teamwork and growth. If you have a Grade 12 or equivalent, retail or service experience, and flexibility to work shifts, apply now to be part of a leading retail brand that invests in your development and rewards your dedication. Experience a workplace committed to customer satisfaction, ethical standards, and continuous improvement.### **Minimum Requirements**


Minimum Requirements: Candidates should possess a Grade 12 certificate or its equivalent at NQF level. Availability and flexibility to work various shifts are essential to meet business needs. Prior experience in retail or customer service environments is preferred to ensure familiarity with customer interaction and transactional processes. Candidates must demonstrate strong communication skills with the ability to engage customers warmly and resolve queries effectively. Basic numeracy and literacy skills are necessary for managing till transactions and documentation accurately. A commitment to honesty, reliability, and adherence to ethical standards is required. The ability to maintain attention to detail, manage stock levels, and apply selling skills will enable success in this role. Candidates should also demonstrate self\-discipline in attendance, dress code, and timekeeping, along with the capacity to work well under pressure.
* Grade 12 certificate or equivalent NQF level qualification
* Availability and flexibility to work varying shifts
* Retail or customer service experience advantageous
* Strong verbal communication and customer engagement skills
* Basic numeracy and literacy for accurate transaction processing
* Demonstrated honesty, reliability, and ethical conduct
* Attention to detail and accuracy in stock and till management
* Ability to apply basic selling techniques and product knowledge
* Self\-discipline in attendance, dress code, and time management
* Capacity to work effectively under pressure and resolve conflicts

### **Duties and Responsibilities**

* Greet customers warmly and acknowledge their needs to deliver exceptional service at the customer service desk.
* Process all till transactions accurately and efficiently, adhering to company policies and resolving payment issues politely.
* Assist customers by addressing queries, complaints, and requests promptly or escalating to management when necessary.
* Apply basic selling techniques, including promoting the Woolworths loyalty card and referring customers to relevant services.
* Maintain effective stock control by accurately completing return to vendor (RTV) and waste dockets, and identifying shrinkage risks.
* Ensure the customer service desk area is clean, hygienic, and well\-stocked with consumables throughout the day.
* Demonstrate product knowledge and uphold store standards by applying established principles and shop\-keeping disciplines.
* Promote a safe shopping environment by reporting suspicious activities and adhering to shrinkage prevention protocols.
* Exhibit personal leadership through disciplined attendance, adherence to dress code, and active participation in team meetings.
* Work effectively under pressure, maintaining professionalism and a customer\-focused approach at all times.

Customer Assistant: Customer Service Desk (SOMERSET MALL S/WEST)

**Job Description**: Waiter/Waitress

**Job Title:** Waiter/Waitress

**Job Summary:**  
We are seeking friendly, professional, and customer\-focused Waiters/Waitresses to provide excellent dining service to our guests. The successful candidate will be responsible for taking orders, serving food and beverages, ensuring customer satisfaction, and maintaining a clean and welcoming dining environment.

**Key Responsibilities:**

* Greet and welcome guests in a friendly and professional manner.
* Present menus, explain menu items, and make recommendations when requested.
* Take accurate food and beverage orders and communicate them promptly to the kitchen and bar.
* Serve food and beverages efficiently while ensuring presentation and quality standards are maintained.
* Check on guests during their meal to ensure satisfaction and respond promptly to requests.
* Clear and reset tables in preparation for new guests.
* Prepare and present bills, process payments, and provide accurate change or receipts.
* Maintain cleanliness and organization of the dining area, service stations, and equipment.
* Follow food safety, hygiene, and health and safety regulations at all times.
* Work collaboratively with kitchen and bar staff to ensure efficient service.
* Handle customer concerns or complaints professionally and escalate issues when necessary.
* Assist with opening and closing duties, including setting up and cleaning service areas.

**Qualifications and Skills:**

* Previous experience in a restaurant or hospitality environment is essential.
* Excellent customer service and communication skills.
* Ability to work efficiently in a fast\-paced environment.
* Strong teamwork and interpersonal skills.
* Good attention to detail and organizational skills.
* Professional appearance and positive attitude.
* Ability to stand and walk for extended periods and carry trays safely.
* Willingness to work flexible hours, including evenings, weekends, and public holidays.
* Must be South African or have valid work documentation to work in South Africa

Work Location: In person

Customer Service Jobs in Somerset West - Page 2

Vacancies (page 2 of 3)