Browse live data analyst jobs in Cape Town, Western Cape. Salaries, top employers and how to apply. Updated regularly.

Role Overview We are seeking an experienced Senior Data & Business Analyst to take end-to-end ownership of a large and complex insurance policy data migration programme . The role will be responsible for analysing, mapping, validating and reconciling commercial insurance policy data as it moves from legacy platforms through multiple integration and staging layers into a modern Policy Administration System. This is a highly analytical, delivery-focused role requiring a combination of business an…

Business Data Analyst Cape Town

Our client is seeking an Intermediate Group Reporting & Data Analyst to join their team in Cape Town. This is an exciting opportunity for an analytical professional who enjoys transforming complex business data into meaningful reporting solutions while driving automation and continuous improvement. Key Responsibilities Work closely with Finance, IT and business stakeholders to gather and document reporting requirements. Analyse existing reporting processes and identify automation opportunities.…

Group Reporting & Data Analyst

Salary: R36 000 – R38 000 per month Remote Recruitment is hiring a Data Analyst for a UK-based employer, fully remote from South Africa. Remote Recruitment is hiring a Data Analyst for our UK-based clients. This is a fully remote position offering South African professionals an excellent opportunity to work with leading UK employers from home. You will work UK business hours and join a supportive, fast-growing team. Key Responsibilities Collect, process and analyse large datasets to uncover act…

Data Analyst

Data tells a story, but the right analyst turns that story into business growth. If you enjoy uncovering trends, translating complex data into actionable insights, and influencing key commercial decisions, then this opportunity offers the perfect platform to make a measurable impact within a fast-growing Retail Media environment. An exciting opportunity exists for a Data Analyst to join a high-growth Retail Media team where customer data, supplier partnerships, campaign performance, and commerc…

Reference: ITE008008-Frank-1 Data tells a story, but the right analyst turns that story into business growth. If you enjoy uncovering trends, translating complex data into actionable insights, and influencing key commercial decisions, then this opportunity offers the perfect platform to make a measurable impact within a fast-growing Retail Media environment. Duties & Responsibilities An exciting opportunity exists for a Data Analyst to join a high-growth Retail Media team where customer data, s…

Collinson is a global leader in shaping and influencing customer behaviours to drive revenue and value for clients. The group offers a unique blend of industry and sector specialists who together provide market\-leading experience in delivering products and services across four core capabilities: Loyalty, Airport Experience, Insurance and Assistance.


The group provides unrivalled insight and expertise around affluent consumers and frequent travelers, creating and delivering products and services that increase engagement, loyalty and value for customers.


We have more than 30 years’ experience, with over 25 global locations, servicing over 800 clients in 170 countries, employing 1\+ staff, and managing over 20 million end customers. We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

**Purpose of the job**


As fraud threats continue to evolve and new fraud controls are introduced, there is a growing requirement for an experienced Senior Fraud Analyst to act as the operational support lead within Cape Town, providing fraud expertise, leadership, training, quality assurance, and real\-time fraud response capabilities.


The proposed role will establish the capability required to manage fraud operations effectively, ensure consistent delivery of controls, provide ongoing support and development to the operational team, and enable the business to react quickly to emerging fraud threats. This position is essential to ensuring the long\-term success of the fraud strategy and reducing fraud losses across the organisation.


This role will provide the required capability, oversight, and expertise needed to:

* Act as the primary fraud subject matter expert within the Cape Town operation.
* Support the operational team in identifying, escalating, and containing fraudulent activity.
* Drive consistency and quality across fraud data management in the cape town operation
* Provide ongoing fraud training and coaching to colleagues.
* Support in ensuring new workstreams are successfully embedded and understood.
* Monitor fraud controls and fraud detection tools in real time.
* Strengthen operational resilience and fraud response capability.


The role is particularly important during the current period of process change and enhancement, as fraud threats will continue to evolve until key business vulnerabilities have been addressed. Whilst these improvements will reduce fraud exposure, they will not eliminate fraud entirely, making continued specialist oversight essential.


Key Responsibilities

**Operational Fraud Leadership**

* Acting as the a point of contact for fraud related queries within the Cape Town operation.
* Providing on the ground expert guidance and support to the team
* Supporting in ensuring the daily fraud tasks and controls are completed accurately and within agreed service levels.
* Initial assessment and escalation of complex fraud cases.

**Fraud Detection and Prevention**

* Monitoring emerging fraud trends and attack patterns.
* Identifying suspicious activity and initiating containment actions.
* Conducting detailed fraud investigations
* Supporting the enhancement of fraud controls.
* Making recommendations to reduce fraud losses and mitigate risk.

**Real\-Time Fraud Monitoring**

* Monitoring Datadog and other fraud detection platforms.
* Analysing alerts and identifying emerging fraud threats in real time.
* Escalating significant fraud incidents appropriately.
* Coordinating with Fraud Operations Manager to implement immediate actions to minimise customer and business impact.

**Training and Capability Development**

* Delivering on\-the\-ground fraud training to operational colleagues.
* Supporting the onboarding and development of new team members.
* Support the team with the ongoing training on new fraud workstreams and processes.
* Ensuring consistent application of the standard operating procedures (SOPs)
* Acting as a mentor and knowledge resource across the operation.

**Management Information and Reporting**

* Supporting senior stakeholders with insight\-led reporting and recommendations.

**Operational Support Activities**

* Management and oversight of cancellation bot activity and automated fraud controls.
* Supporting incident response activity.
* Supporting implementation of new fraud tools and technologies.

**Knowledge, skills and experience required**

* Strong fraud investigation, detection and prevention expertise, with the ability to identify, assess and mitigate fraud risks while supporting the Fraud Operations Manager in the delivery of the fraud strategy.
* Excellent analytical skills, attention to detail and accuracy when reviewing data, investigating suspicious activity, processing fraud cases and producing reporting.
* Experience monitoring fraud systems and alerts, including real\-time fraud detection platforms, and taking appropriate action to minimise customer and business impact.
* Ability to manage, investigate and escalate complex fraud incidents, providing recommendations and support to the Fraud Operations Manager on high\-risk cases.
* Knowledge of fraud controls, operational risk management, account management processes and control enhancement practices.
* Strong leadership, coaching and mentoring skills, with the ability to provide day\-to\-day guidance and support to operational teams.
* Excellent stakeholder management, collaboration and communication skills, acting as a key contact for fraud\-related queries and supporting cross\-functional engagement.
* Proficiency in Salesforce, CRM platforms, MS Excel and reporting tools, with the ability to produce insight\-led management information and recommendations.
* Ability to handle sensitive and confidential information with professionalism, discretion and integrity.
* Experience working in a fast\-paced operational environment, supporting workload management, service level delivery, incident response activities and continuous improvement initiatives.

 *Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on\-going success.*

*We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.*

*In your application, please feel free to note which pronouns you use (For example \- she/her/hers, he/him/his, they/them/theirs, etc).*

Senior Fraud Analyst

**Help us secure what's next.**


Most cybersecurity roles give you an environment to protect. This one gives you an environment to help shape.

  

CV is a global Christian organisation using technology to pursue an ambitious mission: reaching people with the Gospel at a depth and scale that traditional approaches alone cannot achieve. Our five\-year plan calls us to explore new frontiers, harness emerging technology and change what's possible.


AI is a significant part of that. We're leaning into it \- carefully, deliberately and with the security architecture underneath it to make experimentation safe. That creates a pretty interesting cybersecurity problem.


That's where you come in.

  

**This is not a 'watch the dashboard all day' job.**


You'll join a small Cybersecurity team as we move from establishing the foundations to operating a mature security capability. There is real security operations work \- incidents, detection engineering, vulnerability management, SIEM, EDR and hardening \- but there is also a much bigger picture.


* Design security patterns for an organisation where AI agents increasingly act on behalf of people.


* Prototype controls that let teams experiment quickly without losing control of data, identity and access.


* Combine DLP, model gateways, identity, telemetry and secure\-by\-design thinking into approaches teams can actually use.


* Build and champion ways AI can make a small security team dramatically better at detection, investigation and response.


Cybersecurity owns CV's information\-security posture across governance, assurance, threat defence, risk and incident response, while partnering with the teams that build and operate our technology. We want someone excited by that breadth.

  

**What you'll actually be doing.**


* Investigate alerts and incidents; operate and tune SIEM, EDR, logging and security tooling; improve detections and help mature threat hunting and response.


* Run vulnerability management end\-to\-end, prioritising what matters and driving remediation with Infrastructure, Support and system owners.


* Help operate our ISMS and AI management framework, contributing to ISO 27001 and ISO 42001\-aligned governance, assurance and continual improvement.


* Shape our AI\-security capability: guardrails, DLP and data\-egress visibility, secure\-by\-design review, AI tool discovery, agent security and emerging controls.


* Actively use AI, agents and automation to improve Cybersecurity itself \- prototype ideas, prove what works, champion the good ones and bring them into operation.


In short: operate the security capability we have, improve it, and help invent the one we're going to need next.

  

**We're looking for someone who builds \- and brings people on the journey with them.**


You probably have around 3\-5 years of cybersecurity experience and enough grounding in security operations that SIEM, EDR, vulnerability scanners, cloud security and incident workflows are familiar territory. But experience alone isn't the interesting bit.

  

**Build it. Prove it. Bring people on the journey.**


You see a problem and start building a better way to solve it. You prototype, experiment and turn rough ideas into something people can use. You've probably played with agents, APIs, automation, coding assistants or model tooling beyond what your job required \- and when something works, you want to get it in front of people and into use.

  

**You don't just have ideas. You create momentum around them.** You explain why an idea matters, get the right people excited, absorb feedback without sanding off the ambition, and turn experiments into things the wider team adopts.


* Technically curious, inventive and self\-starting; comfortable owning operational work while creating better ways to do it.


* Comfortable moving between an incident, an architecture conversation and an AI experiment.


* Collaborative and persuasive: you work with people, not around them, and translate technical threats into clear risks and actions.


* Professionally grounded: relevant degree, hands\-on security tooling, familiarity with frameworks such as ISO 27001/NIST, and practical server/endpoint/cloud security experience.

  

**A small team. A global canvas.**


You'll work alongside another Cybersecurity Analyst in Australia and report to the Head of Infrastructure \& Cybersecurity. In Cape Town, you'll sit alongside an established Infrastructure team under the same Head, with close relationships into Support, Applications, Data \& Insight, Engineering and other technology teams around the world.


We're at an inflection point: SIEM, vulnerability management, endpoint baselines, the ISMS and the first AI\-governance framework are being established now. The next stage is mature active defence, proactive assurance and technical AI\-security controls. There is enough structure to build on \- and enough still undefined that your fingerprints can be all over what comes next.


**Cybersecurity here is an enabling function.** We turn risk into practical standards, patterns and tooling that help teams move safely rather than simply telling them 'no'. If your favourite security control is the word NO, this probably won't be much fun.

  

**And yes \- mission matters here.**


CV exists to introduce people to Jesus and encourage them to become His true followers. Technology is increasingly how we enable global reach, language scale and new forms of digital ministry, and our five\-year plan deliberately describes CV as pioneering: exploring new frontiers and using technology and partnership to unlock new possibilities in world evangelism.


So this isn't simply a cybersecurity job inside a Christian organisation. Your work helps create the trusted technological foundation on which that mission can move. The role requires someone who is a practising Christian, aligned with CV's Statement of Faith and actively involved in a local church or Christian community.

  

**Sound like your kind of problem?**


If you're reading this thinking, 'I have about fifteen ideas already,' good. We'd like to hear them.


**Apply to join CV as our next Cybersecurity Analyst in Cape Town \- and help build the security capability an AI\-enabled global organisation needs next.**

Cybersecurity Analyst

ELIGIBILITY
  
  

Suitably qualified candidates
  
  

CLOSING DATE
  
  

09\.10\.2026
  
  

REFERENCE NUMBER
  
  

CS 147/26 Ext
  
  

SALARY
  
  

**TCOE Salary:** R1122322\.00
  
  

DEPARTMENT
  
  

Information Systems and
  
  

Technology
  
  

DIRECTORATE
  
  

CORPORATE SERVICES Principal GIS Analyst
  
  

Requirements
  
  

* Relevant three\-year tertiary qualification or higher preferably


in Geomatics or GIS field
  
  

* Professional registration with the South African Geomatics


Council (SAGC) is advantageous
  
  

* Minimum of five (5\) years’ relevant experience in Geomatics/


GIS/Geospatial
  
  

* Valid Code B driver’s licence will be advantageous.


Key Performance Areas
  
  

* Manage the function of the Geospatial section
* Manage the acquisition of aerial photography, LiDAR data,


oblique aerial photography and 3D building models
  
  

* Provide Geomatics services through the compilation of


geospatial data and products (including 3D building models,
  
  

zoning models, digital elevation models and remote sensing
  
  

data)
  
  

* Direct and control the accuracy, standards and quality of


geospatial data
  
  

* Manage projects relating to geospatial data
* Manage the dissemination of data according to the Spatial


Data Infrastructure Act
  
  

* Apply a body of specialist knowledge, coupled with


experience, to research GIS and Geospatial Innovation
  
  

* Perform activities associated with tender procurement and


contract administration
  
  

* Manage contractors, contracts, control and implement


contractual obligations
  
  

* Prepare deviation reports for software and systems


maintenance
  
  

* Provide a consultancy service for internal and external clients
* Keep abreast of technological developments in the fields of


Geomatics, GIS, and Photogrammetry.

Principal GIS Analyst

Moonspin is proud to offer industry\-leading Customer Service, Risk/Fraud, and Tech Development services to our international client base. Our expertise lies in delivering world\-class multilingual customer support 24/7, maintaining strict Risk/Fraud processes, and developing state of the art technological designs and features. We hire experienced top talented people which enables us to offer exceptional business services while enjoying a “work hard play hard” engaged environment.

 **Job Summary**


We are looking for a motivated and detail\-oriented Compliance Analyst to join our Regulatory Compliance team and support day\-to\-day operations. You’ll work in a dynamic, fast\-paced environment, helping ensure the company remains compliant with its licensing and regulatory obligations. This is a great opportunity to develop your compliance expertise within the highly regulated iGaming industry while collaborating with experienced teams across the business.

**Key Responsibilities**

* Support the preparation and submission of periodic regulatory reports and notifications to relevant regulators/authorities.
* Collect, review, and validate data required for regulatory reporting.
* Assist with ensuring regulatory reports are accurate, complete, and submitted within required deadlines.
* Perform checks and reconciliations to identify discrepancies or missing information.
* Support the preparation of responses to routine regulatory and licensing requests.
* Keep internal compliance records, trackers, and registers up to date.
* Compile \& analyze required player data.
* Coordinate investigations of betting integrity matters across relevant teams, including the gathering and review of information for investigations and assisting with responses to regulatory requests.
* Assist with monitoring industry news and changes to regulatory requirements and updating relevant records and processes.
* Support the Regulatory Compliance team with audits, reviews, and other regulatory projects.
* Work collaboratively with teams across the business, carry out general administrative and analytical tasks to support the effective operation of the Compliance function.
* Perform other compliance\-related duties as required.

**Required Experience/Qualifications**

* Previous experience in a compliance\-focused role within the regulated gambling industry is an advantage.

**Required Skills**

* Strong attention to detail and accuracy.
* Good analytical and problem\-solving skills.
* Good organizational and time\-management skills.
* Ability to work with numerical and data\-driven information.
* Good written and verbal communication skills.
* Ability to work independently while being a collaborative team member.
* Proficiency in Microsoft suite.
* Willingness to learn and develop knowledge of regulatory requirements.

**Preferred Skills**

* Previous exposure to regulatory reporting or working within a regulated environment.
* General knowledge of the online gambling industry.
* Experience with a sportsbook is an advantage.

  

Moonspin is committed to the transformation and redressing of past inequalities. Our employment equity goals will be considered in our selection process.

 *By submitting your application, you agree that we process your data in accordance with our* Privacy Policy *for the management of your candidature to any of the positions we offer.*

Compliance Analyst

We are seeking a detail\-oriented and analytical **Quality Analyst** to join our team. The successful candidate will be responsible for monitoring, evaluating, and improving the quality of customer interactions, incident management processes, and service delivery standards across our Service Desk teams.

This role plays a critical part in ensuring compliance with internal procedures, maintaining service excellence, identifying performance trends, and driving continuous improvement initiatives.

Key Responsibilities:

Quality Monitoring \& Call Alignment

* Audit and evaluate customer calls, tickets, and email correspondence.
* Assess telephonic conformance, incident management, and record\-keeping practices.
* Compile daily, weekly, and monthly quality reports.
* Identify trends, process gaps, and areas of non\-compliance.
* Conduct call interventions and recommend corrective actions.
* Monitor service desk productivity and performance metrics.
* Ensure accurate and meaningful customer feedback.

Reporting \& Analysis

* Prepare and distribute performance and quality monitoring reports.
* Compile client\-facing quality reports.
* Analyse call volumes, call patterns, and operational trends.
* Report on inefficiencies, inaccuracies, and opportunities for improvement.
* Provide recommendations to enhance operational performance.

Customer Service \& SLA Validation

* Validate service levels against contractual obligations.
* Conduct telephony SLA assessments and reporting.
* Prepare service validation and sign\-off reports.
* Investigate customer queries through call reviews and ticket analysis.
* Ensure professional, timely, and accurate client communication.

Performance Feedback \& Continuous Improvement

* Provide quality\-related feedback to Team Leaders and management.
* Analyse performance trends and identify training needs.
* Support continuous improvement initiatives through data\-driven insights.
* Review adherence to internal ticket and case logging procedures.
* Assist with employee coaching, development, and recognition initiatives.

Compliance \& Governance

* Ensure adherence to company policies, procedures, and quality standards.
* Promote best practices and consistent application of operational processes.
* Report instances of non\-compliance and policy deviations.

Minimum Requirements

* Matric (Grade 12\) or equivalent qualification.
* 2\+ years' experience in a Quality Assurance, Service Desk, Call Centre, or Customer Service environment.
* Strong analytical, reporting, and problem\-solving skills.
* Proficiency in Microsoft Excel and other Microsoft Office applications.
* Excellent verbal and written communication skills with exceptional attention to detail.

**Advantageous:** Experience within an IT Service Desk environment and exposure to SLA monitoring, call auditing, and performance reporting.

Work Location: In person

Quality Analyst

Do you want to be part of a dynamic team constantly challenging the status quo and finding "smarter" ways of doing things? If you answered yes, keep reading.

 **Who Are We?**



1Nebula is a next\-generation SaaS Technology Business focused on providing businesses with cloud \& technology expense management services and tools to accelerate their cloud journey.



We hire amazing people from across South Africa, making our diverse group of team members, called N48Xers, a force to be reckoned with.



Learn more about our people brand by watching our culture videos:


* https://www.youtube.com/watch?v\=4JkUpUigUdM\&t\=1s
* https://www.youtube.com/watch?v\=iVk3\_vVyrW0

  


**Job Opportunity at 1Nebula:**

We are currently looking for a Business Analyst to join our Team to assist with exciting projects.

 **What You will do within this role (Your key responsibilities):**


* Analyse the structure of a business, how it uses technology and what its goals are
* Identify problems within a business, including through using data modelling techniques
* Communicate with senior stakeholders in organisations to understand the vision they want to achieve
* Formulate ways for businesses to improve, based on previous research
* Persuade internal and external stakeholders of the benefits of new technology or strategies
* Oversee the implementation of new technology and systems
* Run workshops and training sessions

  


**More about** **Y****ou (****O****ur requirements for the role):**


*Alt**hough we believe in the potential of others more than anything else there* *are* *some minim**um**requirements* *we would look for so consider these before sending us your application*


* Degree in business\-, computing\- or relevant field
* Additional Business Analyst certificate/diploma
* 2\-3 years’ experience as a Business Analyst
* Prior exposure to cloud technologies will be highly beneficial
* Software experience
* Strong analytical skills
* Integration Analysis (basic knowledge)
* Systems Analysis experience
* API Knowledge and documentation
* Project Development Lifecycle Management
* UI/UX basic principle understanding
* Excellent verbal, written, and interpersonal communication skills
* Outstanding problem\-solving and decision\-making skills
* Strong leadership and facilitation skills
* The ideal candidate must be a self\-organized and driven individual who can deal with multiple ongoing projects at any point in time.
* Must have a strong orientation towards continuous learning, and enjoy working within entrepreneurial environments

  


  



**Our** **A****mazing** **P****erks!**


* Enjoy 20 Leave days a year plus a “mulligan day” each quarter after meeting all your deliverables. That’s 4 extra leave days annually!
* High spec laptops and equipment for you to comfortably work remotely.
* A once off at home office allowance to set up your home office.
* Flexible working hours. We work on a flexible schedule from Monday to Friday where you can make the hours work for you.
* Access to our Well\-being program and Employee support services – we believe in work/life balance being of utmost importance for you and your family so this perk is for them too.
* Grow your skills and learn something new with paid for Microsoft courses and certifications.
* Take up a hobby and unlock a training allowance every 2 years to do something non\-work related.
* Give back by participating in our Culture and Social Responsibility initiatives.
* Free Gap cover
* Relaxed/hybrid work environment

Business Analyst (Remote)

**Job purpose**

* Manage the execution of all laboratory equipment, sourcing, qualifying, maintenance, calibration, compliance activities and adherence to specified timelines, including any deviations to work schedules
* Ensures the repair of laboratory equipment timeously according to policies and procedures
* Facilitate interaction with QC laboratory management team to ensure equipment is maintained and calibrated according to procedures, on time and available for use.
* Escalate all failures to the QC management timeously.
* Oversee contractors in the execution of activities
* Monitor contractor adherence to SLA and KPI’s
* Manage resources to execute plans and monitor schedule compliance
* Ensure safe and efficient execution of required activities
* Enforce legal compliance of maintenance operations
* Ensure tools, assets, controls are within required guidelines and standards
* Ensure stock levels are maintained to prevent out\-of\-stock situations (calibration standards, spare parts, etc)
* Ensure weekly routine maintenance schedule is executed as planned/scheduled
* Ensure continual compliance of laboratory standards and SOPs to latest pharmacopeial, and regulatory compliance
* Continually improve and optimize work processes
* Provide input into operational planning and prioritization of section objectives
* Provide input into budgets \& resource requirements for section
* Ensure Capex management for the QC laboratory equipment is based on needs and business objectives.
* Participate in development of work schedules
* Participate in sourcing (URS/UB), purchasing, receipting DQ/IQ/OQ/PQ of all new equipment.
* Participate in all requalification activities with support functions.
* Actively Participate in Laboratory investigations and problem solving where equipment is impacted
* Ensure that all data generated are reviewed and released according to cGMP and data integrity policies and procedures
* Ensure all documentation generated is retained and easily available during audits
* Plan daily and weekly activities
* Provide coaching and supervision for technicians/analysts when required
* Manage and execute priority work orders/ jobs when necessary
* Perform maintenance/calibration/trouble shooting on all QC Laboratory Equipment
* Liaise with QC Laboratory and Engineering to ensure that the maintenance plan is accommodated
* Liaise with suppliers during trouble shooting/OOS/OOT on all laboratory equipment in attempt to find and correct root causes.
* Co\-ordinate problem solving and priorities execution of tasks
* Ensure that jobs are properly completed and closed on time
* Provide input for improvement of risk\-based compliance systems
* Monitor implementation and correct own and/or team compliance with the current regulations and guidelines \- both local and international

**Minimum qualification(s)**

**Required:**


Diploma/Degree in Microbiology/Biochemistry/Chemistry/Engineering or equivalent

**Preferred:**


Recognition is given to Prior Learning and practical experience.

**Experience \& industry knowledge**

**Required:**


Minimum 3–5 years of experience directly performing metrology, instrument calibration, or asset management within a pharmaceutical, biopharmaceutical, or medical device laboratory.


Experience in quality and regulatory compliance within a cGMP in Sterile/Vaccine facility


Participation in monitoring expenditures for Expense Budgets and Capex related costs

**Preferred:**

* Working knowledge of Pharmaceutical Manufacturing related legislation
* Experience in aseptic (sterile) manufacturing within a QC Laboratory

**Key Duties \& Responsibilities**

**Technical Competencies required to perform this aspect of the role:**

* Excellent understanding and working knowledge of Pragma/CMMS and OEM systems.
* Detailed knowledge of pharmaceutical industry standards and guidelines in GMP
* Documentation Management
* Inventory Management
* Environmental, Health \& Safety Management
* Statistical Trending \& Data Analysis
* Metric Development \& Report Writing
* Coaching \& Mentoring of peers \& staff
* Review \& Auditing Skills
* Compliance and process driven
* Customer awareness
* Communication: Effective verbal and written communication skills for interfacing with suppliers and internal teams
* Organization: Strong capability to manage multiple tasks and prioritize according to due dates and project timelines. Excellent
* Document control

**Business Management**

* Shared accountability for achieving the site’s tactical plans and mitigation of any risk to the site operation including workflow, ethics, quality, finances, regulatory compliance and other material company requirements.
* Identify and continuously present key opportunities and synergies that will improve and/ or expand the operation within own and/ or other departments.
* Participate in departmental and/ or site wide projects
* Monitoring \& reporting on key operations, critical numbers and key performance indicators that impacts the business’s short, medium and long term objectives.
* Participate with the site management team in proactively mitigating risks and find solutions where possible
* Effective and comprehensive costing, budgeting and expense management, taking all overlapping site activities into consideration.

**Core Technical Delivery**

* Ensures that the Laboratory Maintenance/calibration schedule is maintained
* Manage and execute priority work orders/ jobs when necessary
* Ensures that calibration and preventative maintenance of lab equipment is performed according to SOPs
* Ensures that faulty lab equipment is repaired within set timelines and according to policies and procedures
* Ensures OOS, OOT and OOE results are investigated according to set procedures
* Ensures all data generated are reviewed and released according to cGMP and data integrity policies
* Escalate calibration, maintenance deviations/instrument failures to Laboratory management
* Participate in development of quality job plans with Maintenance Planners
* Test effectiveness of maintenance plan
* Liaise with Laboratory management teams to ensure that the maintenance plan is accommodated
* Co\-ordinate problem solving and prioritise execution of tasks
* Participate in development of work schedules
* Ensure weekly routine maintenance schedule is executed as planned/scheduled
* Monitor and track progress of all open requisitions
* Review work order for completeness and sign off work requisition feedback
* Ensure that jobs are properly completed and closed on time
* Oversee contractors in the execution of maintenance/calibration activities
* Monitor contractor adherence to SLAs and KPIs
* Ensure tools and assets are maintained within standards
* Ensure all new equipment is qualified according to the set procedures
* Ensure that all maintenance related records are maintained and are easily retrievable
* SME with regards to laboratory maintenance in regulatory audits.

**Quality Management**

* Building own, team and site’s GMP Knowledge and Compliance
* Participate in building quality objectives and provide ongoing metrics that directly support the achievement of such objectives.
* Participate in building a sustainable Quality Culture on site and proactive mitigate risks that may negatively impact quality or escalate these appropriately.
* Establish and maintain a state of control related to quality management within the department
* Ensuring that the department is audit ready through closing out audit findings timeously
* Ensure Deviations, Change Controls, CAPAs are handled effectively
* Advocate continuous improvement within own department as well as cross functionally

**Technical Competencies required to perform this aspect of the role:**

* cGMP vaccine manufacturing\- quality and regulatory compliance knowledge, i.e. MCC and WHO
* Advanced knowledge of methods, practices, techniques and equipment used in laboratory, maintenance and repair
* Working Knowledge of laboratory p

Metrology Analyst - Talent Pipeline

**Let’s be unstoppable together!**

  



Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behavior. Through unparalleled technology, advanced analytics, cross\-industry data, and deep expertise, we provide clarity that helps almost 7,000 of the world’s leading brands and retailers take action and unlock business growth. We understand more about the complete consumer, the complete store, and the complete wallet so our clients can go beyond the data to apply insights, ignite innovation, meet consumer demand, and outpace the competition.

  



At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities (with us you can always bring your full self to work). Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Learn more at www.circana.com.

  


**What will you be doing?**

The Item Coding Analyst is responsible for the coding of CPG items according to the Circana SA standards, maintenance of Fusion and IRIS, carrying out audits and data checks and ensuring that feedback and progress on work is communicated to the team leader and other relevant Circana stakeholders in an effective and efficient manner.

  


**This is a temporary contract until December 31st, 2027**

  


**Job Responsibilities**


**Maintains Fusion and IRIS item coding and audits the data ensuring data integrity and quality**


* Involved in coding of new CPG items which includes the allocation of item descriptions, brand, manufacturer and item attributes as per the Circana SA standard.
* Takes ownership of the day\-to\-day maintenance of Fusion categories as assigned by team leader.
* Ensures that coding standards are adhered to
* Audits data and troubleshoots and corrects errors and inconsistencies as required
* Identifies issues, inconsistencies and errors and troubleshoots and resolves as applicable


**Coding Projects**


* Works closely with the Team Leader in building project plans for large category audits by identifying training, resources and timelines required
* Manage projects and ensuring successful completion within the planned and stipulated time frames
* Provides feedback around updates, issues, work progress to Coding team and affected stakeholders.


**Troubleshoots data issues and handles coding related IRIS queries**


* Receives communication with regards to issues or inconsistencies identified and investigates and resolves where possible
* Provide coding support role to Client Service teams and ensures that IRIS queries are handled


**General**


* Successfully completes Item Coding/Operations training modules within 6 months
* Attends further training as and when required
* Provides mentoring and training to junior team members
* Participate in knowledge share sessions within the team and for other Circana SA departments
* Adheres to all relevant policies and procedures
* Any other tasks that are reasonable and relevant

  


**Measures of Success**


* Adherence to deadlines
* Ability to work under pressure
* Attention to detail
* Ability to think logically / methodically
* Effective time management
* Team player (communication and interpersonal skills)
* Sound understanding of Circana’s business
* Troubleshooting ability

  


**Requirements**


* Degree or Associate’s degree
* Written communication \& verbal skills
* Analytical skills
* Time management Skills
* 2\+ years FMCG experience
* (Required) intermediate knowledge in all Microsoft Office applications: Word, Excel, PowerPoint, Teams, and Outlook

  


**Circana Behaviors**



As well as the technical skills, experience and attributes that are required for the role, our shared behaviors sit at the core of our organization. Therefore, we always look for people who can continuously champion these behaviors throughout the business within their day\-to\-day role:


* Stay Curious: Being hungry to learn and grow, always asking the big questions
* Seek Clarity: Embracing complexity to create clarity and inspire action
* Own the Outcome: Being accountable for decisions and taking ownership of our choices
* Center on the Client: Relentlessly adding value for our customers
* Be a Challenger: Never complacent, always striving for continuous improvement
* Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
* Commit to each other: Contributing to making Circana a great place to work for everyone

  


**Location**

This position can be located in the following area(s): Cape Town, South Africa  

  

\#LI\-AM19

Item Coding Analyst

**Your Purpose...**  

* Is to “*change people’s lives for the better through wellness*”;
* We deliver social wellness experiences that enable people to meet their personal wellness goals, through holistic physical, mental nutritional and social wellbeing.
* To bridge Product intent and technical delivery: supporting Product with the evidence and analysis needed to shape clear outcomes and high\-level requirements, then translating those into detailed functional, process, system and data requirements so Engineering can build with clarity, and Product and Tech Leads can focus on leadership, decision\-making and stakeholder management.

  

**Your Duties and Responsibilities...**  

Discovery Support

* Supporting Product discovery with evidence, journey insight, data, and technical or process investigation where needed. Product remains accountable for defining the customer/business problem, opportunity and desired outcome

  

Requirements Definition

* The heart of the role: translating high\-level Product requirements into detailed functional requirements, flows, stories, acceptance criteria, business rules, edge cases and NFRs in collaboration with Engineering.

  

Backlog ownership and refinement

* Owning backlog detail: refining and sequencing stories with Product and Engineering Leads, and running refinement sessions with engineers, so each release enters development ready to build.


Business Process Mapping

* Mapping current and future\-state process logic where it affects delivery: operational steps, hand\-offs, decisions, exceptions and change impacts. Primary working relationships are Product, Engineering, Architecture and Data, with clubs/contact centre/operations brought in for detailed process validation, and acting as the bridge between local/regional teams and the central product and engineering team so local needs are surfaced without fragmenting a shared platform.

  

Systems Mapping

* Tracing how changes move through systems, APIs and integrations — which system does what, where hand\-offs happen, and what each event triggers downstream — including specifying request/response contracts, sequence flows and non\-functional requirements, so implications are surfaced before build starts.

  

Data Mapping and Definition

* Defining and tracing data requirements — fields, sources, ownership, where data is created and mastered, how it is transformed, consumed and passed into downstream processes, and the quality expectations that apply.

  

Impact and Gap Analysis

* Identifying downstream impacts across systems, APIs/integrations, data, teams and processes. Flagging gaps, conflicts, dependencies and unowned areas to Product, Engineering and Delivery early.

  

Analysis for Prioritisation

* Analysis to support Product decision\-making: quantifying volumes, failure points, options, trade\-offs and likely implications so Product can make informed prioritisation decisions. Product remains accountable for prioritisation.

  

Documentation as an Asset

* Maintaining the definitive, current record of journeys, mappings, requirements, decisions and acceptance criteria so it is reusable by other squads rather than rebuilt each time

  

Validation

* Ensuring test scenarios cover agreed requirements, business rules, exceptions and downstream impacts, and confirming that what was built matches what was defined.

  

Defect and Production Investigation

* Investigating defects and production issues, reproducing behaviour and tracing root cause across app, API and downstream systems, so Engineering starts from an accurate diagnosis, not a guess.

 **Our Minimum Requirements...**  

**We can’t live without…**

* Experience as a Business/Systems Analyst, technical BA or Product Owner in a squad\-embedded, agile product team — at least 5 years overall, including 3\+ years in a technical or systems analysis role.
* Comfortable translating high\-level product requirements into detailed functional requirements, user stories, acceptance criteria, business rules and edge cases, and running refinement sessions with engineers.
* Able to trace how a change moves through systems, APIs/integrations and data and to spot downstream impacts before build starts — including specifying request/response contracts, data mappings and error handling.
* Comfortable reading and reasoning about JSON, REST APIs and API documentation (testing endpoints with tools such as Postman), with working SQL knowledge for data investigation and validation.
* Confident mapping process and data — sources, ownership, transformation, consumption and the quality rules that apply.
* Strong collaboration with Engineering, Architecture and Data; comfortable being the day\-to\-day link between Product and the Tech Lead.
* Track record of producing documentation and specifications that squads and engineers actually reuse, using tools such as Jira and Confluence.
* Experience defining test scenarios and validating a build against agreed requirements.
* Bachelor's degree in a relevant field, or equivalent professional experience in business or systems analysis.
* Experience in membership, subscription, health and fitness, or retail platforms.
* Experience in a multi\-country, multi\-brand or multi\-tenant product environment.
* Exposure to Azure services, particularly API Management, Service Bus or Functions.
* Exposure to mobile app delivery constraints — release cycles, app versioning, offline or degraded\-connectivity behaviour.
* Prior experience working with external vendors and distributed or outsourced engineering teams.
* Exposure to data and AI product definition.
* Experience across member management journeys (join, amend, upgrade, freeze, cancel).

  

Core Interpersonal Skills:

* Emotional Intelligence\- proven ability to anticipate the needs of others before they are voiced
* Active Listening\- Able to genuinely hear concerns with the ability to defuse tense situations and ensuring members and staff feel heard and valued
* Cultural Awareness and Fluency\- understand international norms, etiquette and diverse backgrounds to provide a welcoming environment for our international and VIP members
* Empathy – be able to understand, or and be aware of, someone else’s feelings especially during stressful situations, such as travel delays or billing disputes

  

Operational \& leadership Skills Required:

* Attention to Detail, noticing the small things
* Resilience and Composure, be able to remain calm and optimistic under extreme pressure, during peak or periods or system failures
* Problem solving and conflict resolution – be able to turn challenges into opportunities by thinking and acting quickly to resolve issues before they impact a member’s experience
* Adaptability: be flexible to handle unpredictable shifts in processers, resource changes, last minute VIP guest arrivals, or sudden changes in event plans.
* Relatability – the capacity to connect with diverse stakeholders across all backgrounds
* Situational Awareness – constantly monitoring the environment to identify members who need support or help
* Curiosity\- the ability to seek out and transform standard transactions into personalised stories and memorable experiences
* Time Management – the ability to efficiently meet stringent deadlines while maintaining a relaxed and unhurried demeanor for guests.
* Digital Fluency – must be proficient in new age technology and systems

Technical Business Analyst

Scytale is a global leader, an AI\-powered company transforming how organizations achieve and maintain trust and compliance. Our platform automates frameworks such as SOC 2, ISO 27001, SOX ITGC, GDPR, PCI DSS, and 60\+ more frameworks, making compliance smarter, faster, and continuously audit\-ready. 
 



 Built for startups, scale\-ups, and enterprises, Scytale combines intelligent automation, real\-time monitoring, and AI\-driven insights to reduce manual work and eliminate compliance blind spots. Recognized as a G2 Leader in GRC and an AWS Rising Star Partner of the Year, Scytale is trusted by hundreds of companies worldwide and known for its technology and partnership\-driven approach.
 



  





**Role Overview** 




 We're looking for a Data Analyst to join our RevOps Team. You'll play a crucial role in supporting our revenue operations, guiding strategic processes, and providing essential direction across the entire revenue funnel.
 



 The ideal candidate will have strong storytelling skills, attention to detail, and excellent communication. As a RevOps Data Analyst, you'll manage Sales, CS, Marketing, and Partnership data, crafting dashboards, SQL queries, and delivering actionable insights to stakeholders to drive efficiency and growth.
 



  

  




 Requirements:
 
  





**What You Bring** 



* A minimum of 2\+ years of proven experience as a Data Analyst, RevOps Analyst, or SalesOps Analyst within a B2B SaaS environment.
* Strong analytical and problem\-solving skills, combined with the ability to understand the broader business context.
* Excellent communication and storytelling abilities, with experience presenting insights and recommendations to senior management.
* Advanced SQL and data visualization skills (Metabase and Tableau preferred).
* Strong Excel proficiency.
* Experience querying and working with cloud data warehouses (e.g., Snowflake, Oracle, MemSQL).
* Familiarity with data pipeline architectures (ETL/Reverse ETL) and database design.



  





**Nice to Have** 



* Experience working with statistical models and analytical methodologies.
* Familiarity with financial forecasting or sales capacity planning models.
* A proactive, collaborative, and team\-oriented approach.



  





  

  




 Responsibilities:
 
  





**What You’ll Do** 



* Full\-Funnel Reporting: Analyze metrics and conversion rates across the entire revenue funnel (from CAC to Retention and Churn) and build core revenue reports and dashboards, including Forecasting and Budget vs. Actual (BvA).
* Dashboards \& KPIs: Craft live tracking dashboards, define business KPIs, and deliver actionable insights to cross\-functional stakeholders.
* Strategy \& Planning: Support territory design, track targets/attainments, and co\-design revenue budgets in close partnership with Finance.
* Data Architecture: Collaborate with BI Engineers on database and model design (e.g., Customer health score, Churn risk, lead scoring), managing both ETL and Reverse ETL data pipelines.



  

  




 Benefits:
 
  





**Why Join Scytale?** 



* Innovative Work: Be part of a cutting\-edge product shaping the future of security and compliance.
* Learning \& Growth: Access courses, conferences, and mentorship to grow your career.
* Collaborative Culture: Work with inspiring colleagues in a supportive environment.
* Relaxation \& Fun: Take breaks in our relaxation room or join our team events, happy hours, and holiday celebrations.



  





 Ready to make an impact and take your sales career to the next level? Join Scytale today and help us transform cybersecurity compliance for businesses across the globe!

RevOps Data Analyst

Req ID\#: 417593
Cape Town, South Africa, ZA, Cape Town,
Job Description:
**Who are we?‎**
----------------



Put simply, our mission is to be the solutions and the team behind the best experiences for the world’s leading brands. Wherever and whenever needed.



With 170,000 people working across the globe, Foundever™ securely connects brands with their customers 9 million times a day in 60\+ languages. Our global footprint makes us one of the few true global players in the BPO industry.

**The Opportunity**
-------------------



We are seeking a skilled **Power BI Report Developer** to design, build, and maintain enterprise\-wide dashboards and reporting solutions. This role will focus on translating complex data into clear, visually compelling insights using Power BI, supporting operational and strategic decision\-making across EMEA.



As a Power BI Report Developer, you will work closely with data teams, analysts, and business stakeholders, ensuring dashboards and reports are accurate, user\-friendly, and aligned with organisational priorities.

**Key Responsibilities**
------------------------


**Report Development**


* Design, build, and maintain interactive dashboards and reports using Power BI.
* Develop robust data models, DAX measures, and visualisations that provide actionable insights.
* Work with ETL and data engineering teams to ensure the accuracy and completeness of the underlying data.
* Transform complex datasets into simple, intuitive, and interactive dashboards for business users.


**Stakeholder Collaboration**


* Engage with business teams to understand reporting requirements and translate them into effective Power BI solutions.
* Provide guidance and training to users on how to interact with dashboards and reports.
* Collaborate with IT and Data Engineering to support data integration and ETL processes.


**Continuous Improvement**


* Identify opportunities to optimise dashboards, improve reporting efficiency, and standardise visualisation approaches.
* Keep up to date with Power BI best practices and new features to enhance dashboard functionality.
* Support governance and data quality initiatives within the reporting function.
**Your profile \& experience**
------------------------------


* Proven experience in developing enterprise dashboards using Power BI (DAX, Power Query, data modelling, visualisation).
* Strong SQL and data manipulation skills, with experience working with large datasets.
* Understanding of ETL processes and data warehousing principles.
* Experience translating complex data into clear, actionable visual insights.
* Strong communication skills and the ability to work with non\-technical stakeholders.
* Experience with cloud platforms (Azure, AWS, etc.) is desirable.
* Knowledge of data governance, quality, and reporting best practices.
* Ability to thrive in a fast\-paced environment and manage multiple priorities effectively.
**‎The Package**
----------------



For the right individual you will be eligible for a competitive basic salary depending on experience with a competitive bonus structure. You will also receive an excellent benefits package.



You will also have the benefit of working for a very secure and stable organisation that provides excellent working conditions and training as well as an aggressive growth strategy for the UK \& SA which will open up careers opportunities for the right individual.



If this really interests you and you are attracted to pushing yourself to a rewarding career, then please apply now and our Recruitment Team will be more than happy to speak with you.

**‎**
-----


**\[ever]** creative. **\[ever]** committed. **\[ever]** connected.


**foundever.com**

PowerBI Developer

Job Purpose: To analyze, process and report on financial and operational data in order to provide vital information to the business to inform decision-making Job Objectives: To perform detailed analyses of data and present the information in a clear, tangible and consistent manner in order to measure operational performance against set objectives and identify improvement opportunities. To produce and schedule high-priority recurring and ad-hoc reports in order to address business concerns and e…

Junior Data Analyst - (Business Process)

**Let’s be unstoppable together!**

  



Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high\-quality data set.

  



At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com.

  


**Role Overview**



The Product Manager, Retail \& Manufacturer Solutions is responsible for the successful design, implementation, adoption, and ongoing support of Circana products and solutions across retailer and manufacturer clients. This role serves as the bridge between client needs, data solutions, and product innovation, ensuring the delivery of impactful reporting capabilities, custom hierarchies, product enhancements, and client enablement initiatives.



The role combines product management, solution deployment, analytics, and client\-facing consulting to drive adoption, enhance user experience, and support business growth. The Product Manager will partner closely with clients, commercial teams, data operations, analytics, and technology teams to ensure solutions are effectively developed, launched, and supported.

  


**Job Responsibilities**

  


**Product Development \& Enhancement (30%)**


* Gather and prioritize client requirements from retailer and manufacturer stakeholders.
* Drive product enhancements and solution development based on market needs and client feedback.
* Collaborate with technology, analytics, and operations teams to design and implement new product functionality.
* Support the product lifecycle from concept through deployment and continuous improvement.
* Monitor industry trends and identify opportunities for innovation and product differentiation.

  


**Report Development \& Analytics Solutions (25%)**


* Design, build, validate, and maintain standard and custom client reports.
* Develop reporting solutions that meet business objectives and support strategic decision\-making.
* Translate complex business requirements into meaningful reporting outputs and visualizations.
* Ensure data accuracy, consistency, and quality within reporting solutions.
* Identify opportunities for automation and reporting efficiencies.

  


**Custom Hierarchy Design \& Data Configuration (15%)**


* Build and maintain custom retailer and manufacturer hierarchies within Circana platforms.
* Partner with clients to understand organizational structures, categories, and reporting requirements.
* Validate hierarchy mappings and conduct quality assurance testing.
* Support ongoing maintenance and optimization of client\-specific data structures.

  


**Client Training, Adoption \& Support (15%)**


* Deliver product demonstrations, onboarding sessions, and client training programs.
* Develop training materials, user guides, and best practice documentation.
* Act as a trusted advisor to clients, helping them maximize value from Circana solutions.
* Provide advanced troubleshooting and product support for complex client issues.
* Drive product adoption and encourage utilization of existing and new functionality.

  


**Product Deployment \& Client Implementation (15%)**


* Lead product deployments and solution implementations across retailer and manufacturer clients.
* Manage project timelines, risks, dependencies, and stakeholder communications.
* Coordinate user acceptance testing and implementation readiness activities.
* Ensure successful transition from implementation to business\-as\-usual support.
* Track deployment success metrics and identify continuous improvement opportunities.

  


**Key Relationship**



**Internal**


* Product Management
* Commercial \& Client Success Teams
* Analytics \& Insights
* Data Operations
* Technology \& Engineering
* Global Product Teams

  


**Externa**l


* Retail Clients
* Manufacturer Clients
* Category Management Teams
* Marketing \& Insights Teams
* Senior Business Stakeholders
  





**Requirements**



**Technical Skills**

  

**Behavioral Competencies**

  


* Report development and data visualization
* Product lifecycle management
* Data analytics and interpretation
* Hierarchy management and data configuration
* Client implementation and deployment management
* User acceptance testing
* Documentation and knowledge management
* Project management
  

**Ensures Accountability**



\= Holds self and others accountable for commitments and delivers high\-quality client outcomes.


**Tech Savvy**



\= Leverages technology and digital solutions to improve client experiences and product effectiveness.


**Action Oriented**



\= Acts with urgency to solve problems, deliver solutions, and drive client value.


**Manages Complexity**



\= Navigates multiple client priorities, technical requirements, and stakeholder expectations effectively.


**Customer Focus**



\= Builds trusted relationships and demonstrates a strong commitment to client success.


**Effective Communication**



\= Presents complex data, solutions, and recommendations in a clear and compelling manner. This aligns with the success profile's emphasis on effectively presenting solutions

  





**Qualifications**


**Education**


* Bachelor's degree in Business, Analytics, Marketing, Information Systems, Statistics, Data Science, or related field.

  


**Experience**


* 5\-8 years of experience in Product Management, Client Solutions, Analytics, Category Management, Retail Insights, or SaaS platforms.
* Experience working with retailer and manufacturer data solutions.
* Proven experience building reports, dashboards, and analytics solutions.
* Experience delivering client\-facing training and support.
* Experience leading cross\-functional projects and product deployments.
* Experience working in a fast\-paced client\-service environment.

  


**Preferred**


* Experience with Circana, NielsenIQ, Dunnhumby, Kantar, or related retail analytics platforms.
* Strong knowledge of FMCG, Retail Measurement Services, Consumer Insights, or Category Management.
* Advanced Excel, Power BI, Tableau, or similar reporting tools.

  


**Circana Behaviors**



Beyond technical skills, experience, and role\-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:


* Stay Curious: Being hungry to learn and grow, always asking the big questions.
* Seek Clarity: Embracing complexity to create clarity and inspire action.
* Own the Outcome: Being accountable for decisions and taking ownership of our choices.
* Center on the Client: Relentlessly adding value for our customers.
* Be a Challenger: Never complacent, always striving for continuous improvement.
* Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
* Commit to each other: Contributing to making Circana a great place to work for everyone.

  


**Location:** This position can be lo

Product Analyst, Retail & Manufacturer Solutions

**Let’s be unstoppable together!**

  



Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high\-quality data set.

  



At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. (https://www.circana.com.)

  


**Role Overview**



The Product Manager, Retail \& Manufacturer Solutions is responsible for the successful design, implementation, adoption, and ongoing support of Circana products and solutions across retailer and manufacturer clients. This role serves as the bridge between client needs, data solutions, and product innovation, ensuring the delivery of impactful reporting capabilities, custom hierarchies, product enhancements, and client enablement initiatives.



The role combines product management, solution deployment, analytics, and client\-facing consulting to drive adoption, enhance user experience, and support business growth. The Product Manager will partner closely with clients, commercial teams, data operations, analytics, and technology teams to ensure solutions are effectively developed, launched, and supported.

  


**Job Responsibilities**


**Product Development \& Enhancement (30%)**


* Gather and prioritize client requirements from retailer and manufacturer stakeholders.
* Drive product enhancements and solution development based on market needs and client feedback.
* Collaborate with technology, analytics, and operations teams to design and implement new product functionality.
* Support the product lifecycle from concept through deployment and continuous improvement.
* Monitor industry trends and identify opportunities for innovation and product differentiation.

  


**Report Development \& Analytics Solutions (25%)**


* Design, build, validate, and maintain standard and custom client reports.
* Develop reporting solutions that meet business objectives and support strategic decision\-making.
* Translate complex business requirements into meaningful reporting outputs and visualizations.
* Ensure data accuracy, consistency, and quality within reporting solutions.
* Identify opportunities for automation and reporting efficiencies.

  


**Custom Hierarchy Design \& Data Configuration (15%)**


* Build and maintain custom retailer and manufacturer hierarchies within Circana platforms.
* Partner with clients to understand organizational structures, categories, and reporting requirements.
* Validate hierarchy mappings and conduct quality assurance testing.
* Support ongoing maintenance and optimization of client\-specific data structures.

  


**Client Training, Adoption \& Support (15%)**


* Deliver product demonstrations, onboarding sessions, and client training programs.
* Develop training materials, user guides, and best practice documentation.
* Act as a trusted advisor to clients, helping them maximize value from Circana solutions.
* Provide advanced troubleshooting and product support for complex client issues.
* Drive product adoption and encourage utilization of existing and new functionality.

  


**Product Deployment \& Client Implementation (15%)**


* Lead product deployments and solution implementations across retailer and manufacturer clients.
* Manage project timelines, risks, dependencies, and stakeholder communications.
* Coordinate user acceptance testing and implementation readiness activities.
* Ensure successful transition from implementation to business\-as\-usual support.
* Track deployment success metrics and identify continuous improvement opportunities.

  


**Key Relationship**



**Internal**


* Product Management
* Commercial \& Client Success Teams
* Analytics \& Insights
* Data Operations
* Technology \& Engineering
* Global Product Teams

  


**Externa**l


* Retail Clients
* Manufacturer Clients
* Category Management Teams
* Marketing \& Insights Teams
* Senior Business Stakeholders
  





**Requirements**



**Technical Skills**

  

**Behavioral Competencies**

  


* Report development and data visualization
* Product lifecycle management
* Data analytics and interpretation
* Hierarchy management and data configuration
* Client implementation and deployment management
* User acceptance testing
* Documentation and knowledge management
* Project management
  

**Ensures Accountability**



\= Holds self and others accountable for commitments and delivers high\-quality client outcomes.


**Tech Savvy**



\= Leverages technology and digital solutions to improve client experiences and product effectiveness.


**Action Oriented**



\= Acts with urgency to solve problems, deliver solutions, and drive client value.


**Manages Complexity**



\= Navigates multiple client priorities, technical requirements, and stakeholder expectations effectively.


**Customer Focus**



\= Builds trusted relationships and demonstrates a strong commitment to client success.


**Effective Communication**



\= Presents complex data, solutions, and recommendations in a clear and compelling manner. This aligns with the success profile's emphasis on effectively presenting solutions

  





**Qualifications**


**Education**


* Bachelor's degree in Business, Analytics, Marketing, Information Systems, Statistics, Data Science, or related field.

  


**Experience**


* 5\-8 years of experience in Product Management, Client Solutions, Analytics, Category Management, Retail Insights, or SaaS platforms.
* Experience working with retailer and manufacturer data solutions.
* Proven experience building reports, dashboards, and analytics solutions.
* Experience delivering client\-facing training and support.
* Experience leading cross\-functional projects and product deployments.
* Experience working in a fast\-paced client\-service environment.

  


**Preferred**


* Experience with Circana, NielsenIQ, Dunnhumby, Kantar, or related retail analytics platforms.
* Strong knowledge of FMCG, Retail Measurement Services, Consumer Insights, or Category Management.
* Advanced Excel, Power BI, Tableau, or similar reporting tools.

  


**Circana Behaviors**



Beyond technical skills, experience, and role\-specific attributes, these shared behaviors are fundamental to our culture and success. We seek individuals who consistently demonstrate and champion these behaviors in their daily work:


* Stay Curious: Being hungry to learn and grow, always asking the big questions.
* Seek Clarity: Embracing complexity to create clarity and inspire action.
* Own the Outcome: Being accountable for decisions and taking ownership of our choices.
* Center on the Client: Relentlessly adding value for our customers.
* Be a Challenger: Never complacent, always striving for continuous improvement.
* Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity.
* Commit to each other: Contributing to making Circana a great place to work for everyone.

  


**Location:** 

**Listing reference:** 026823
**Listing status:** Online
**Apply by:** 25 September 2026
##### **Position summary**


**Industry:** IT \& Internet
**Job category:** Other: FMCG, Retail, Wholesale and Supply Chain
**Location:** Cape Town
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Job Purpose: To analyze, process and report on financial and operational data in order to provide vital information to the business to inform decision\-making
##### **Job description**


***Job Objectives:***
* To perform detailed analyses of data and present the information in a clear, tangible and consistent manner in order to measure operational performance against set objectives and identify improvement opportunities.
* To produce and schedule high\-priority recurring and ad\-hoc reports in order to address business concerns and enable initiatives.
* To contribute to improving data quality and assist in storing and sharing knowledge and information related to operations best practices and processes so as to improve efficiency.
* To provide analytical support of actual results against budget and feasibility of proposed business strategies.
* To create compliance reports that identify discrepancies with business policies and procedures.
* To interact directly with business stakeholders to design and implement audit analytics solutions.
* To facilitate interviews and workshops, as necessary, to evaluate workflow processes and
* solution requirements.
* To effectively engage with key individuals in solution discussions to resolve issues regarding audit and controls analysis, data access and reporting.
***Skills:***
* Microsoft Excel and PowerPoint (Proficient)
* SAP Business Object
* Desirable: Knowledge and application of SQL
* Analytical skills
* Report writing skills
* Numerical skills
* Presentation and communication skills (verbal and written)
* Strong client orientation
* Self\-directed and able to work independently
* Planning and organizing skills
  

***Essential Competencies:***
* Analyzing
* Applying Expertise and Technology
* Delivering Results and Meeting Customer Expectations
* Planning and Organizing
* Presenting and Communicating Information
* Writing and Reporting
* Achieving Personal Work Goals and Objectives
* Adapting and Responding to Change
* Following Instructions and Procedures
##### **Minimum requirements**


***Experience:***
* Essential: Grade 12
* Essential: Relevant B Degree or Diploma (Computer Science, IT, Business, Statistics)
* 2\-3 years relevant data analytics experience with specific exposure to business process reporting
* 2 years report development and data driven solutions experience
* Exposure to Business Objects or other business intelligence software
* Desirable: 1 year business process mapping experience

***Why Clicks;***
We look for customer\-obsessed people with a “can\-do” attitude, that are professional and passionate about their Careers.
Clicks Groups employee value proposition focuses on people, passion, and opportunities. We care about and contribute to the well\-being of people, the environment and communities, while the group’s growth strategy provides our people with unlimited opportunities.
We endeavor to provide feedback to all candidates whenever possible, however, if you don't hear from us in 2 – 4 weeks, please consider your application unsuccessful.
All positions will be filled in accordance with our Groups Employment Equity plan.

Junior Data Analyst

**Mission**
===========

**Your mission is to support the Senior Product Manager in driving and executing on Root’s product vision to help us rapidly evolve the Root platform into a world\-leading insurance operating system that creates maximum value for our clients and users.**

**You will be enabling the product team in creating an effective experience for the most diverse user group on Root, our business users. Your goal is to gain deep insight into our clients’ business objectives (such as increasing revenue and customer retention, reducing operational cost, and providing a first\-class customer experience across the policy lifecycle) to develop a platform that supports these objectives optimally. You will empathise deeply with business users such as sales and claims agents, supervisors, data ops managers, financial managers and more to develop solutions that empower them to succeed with Root.**

**You’ll work closely with the senior product manager and coordinate collaboration of product, engineering and design with all business units to rapidly evolve the Root platform into a world\-leading insurance operating system.**

**In addition to the above, you will be responsible for driving feature rollout with support from the senior product manager, marketing and our client services team in order to drive feature adoption for the product initiatives under your domain.**

**Performance Indicators**
--------------------------

* **New features are specced (functional, technical, design scope) and ready for engineering at the start of each quarter**
* **We deliver on planned squad objectives each quarter: blockers are anticipated and raised early, and engineering and design output stays aligned to client need throughout the build**
* **Every feature is user\-tested before rollout, with structured feedback returned to engineering for improvements before rollout and launch**
* **You work with Customer Success and Engineers to ensure that every client\-facing feature ships with a help centre guide, rollout comms, and dev docs completed before the rollout flow begins**
* **A monthly rollout is executed on cadence, bundling all shipped features with their comms, documentation and client\-facing materials**

**Outcomes**
------------

* **We have a deep understanding of our clients’ operational objectives and build a platform that enables them to achieve these objectives.**
* **We offer an outstanding, no\-friction user experience across the Root platform and empower our business users to succeed with Root.**
* **We have a clear vision and roadmap focused on the requirements of business users that is continuously maintained.**
* **We have a high cadence of shipping features in line with our product strategy**
* **The product and engineering team is closely aligned to and working towards clear objectives**
* **Internal and external stakeholders and users are actively engaged to solicit feedback and test hypotheses. Feedback is processed into the roadmap and product process.**
* **New features and enhancements are well defined, specced out and packaged before engineering has to start development (this is done in collaboration with engineers and product design).**
* **Feature rollouts drive client adoption: every client\-facing feature ships with help centre guides, dev docs and rollout comms, delivered in collaboration client services.**
* **Features rollouts are used to drive further interest in Root: with the help of the Marketing team, new features are turned into marketing collateral to be shared as blog articles, Linkedin posts and with new prospects.**

**Role\-Based Competencies**
----------------------------

* **Strong personal leadership.**
* **Experience in a dynamic product management role.**
* **Good understanding of insurance operations and industry trends.**
* **Ability to operate at the intersection of technology and business.**
* **Highly effective cross\-functional team management.**
* **Proven experience overseeing all elements of the product development lifecycle.**
* **Able to clearly articulate complex problems and solutions to a technical (product) and non\-technical audience.**
* **Strong focus on customer experience and ability to empathise with clients and users.**

**Qualification and experience**
--------------------------------

* **Min. Bachelor’s degree.**
* **3\+ years of work experience as product owner, product manager, business analyst or in a related field.**
* **Background experience in working in insurance operations is beneficial.**
* **Experience in user experience design is beneficial.**

**AI use \& legibility**
------------------------

* **At Root, we use AI to amplify human capability. You are expected to make effective use of AI to reduce low\-value effort and create more time for the work that benefits most from human judgment, creativity, expertise, and relationships.**
* **AI is not a substitute for critical thinking, ownership, or accountability. You are expected to apply sound judgment, verify outputs, and remain responsible for the quality of your work and decisions.**
* **As Root builds an increasingly AI\-legible organisation, everyone is expected to contribute through effective documentation, knowledge\-sharing, and context management that make information easier for both people and AI to discover, understand, and** **use.Technology** **startup background preferable.**

**Root Values**
---------------

**Lead by example: “Lean in, take charge, and always set a positive precedent.”**

**Exceed expectations: “Know your customer to delight your customer.”**

**Rally as one team: “Put aside egos and personal agendas to triumph as one.”**

**Own the mission: “Your job is not done until the job is done.”**

**Rise to the challenge: “Meaningful change requires meaningful effort and the courage to make bold moves.”**

### **How we enable success:**


Our team is made up of smart, passionate, and kind individuals working together to build a world\-class business. We take the time to develop personal relationships with each other. Over and above daily team lunches, we do frequent team outings and ad\-hoc adventures.


We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust.

### **Why join us?**


We have ambitious goals. Our mission is to transform insurance, globally, and we’re making solid progress in South Africa and the UK. Your contribution will directly and visibly impact Root’s continued success and expansion.


Our team is incredibly friendly and collaborative. If you care about solving challenging problems with smart people you enjoy being around, this is the place for you.


Please note… Open positions at Root are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.

Junior Product Manager

This is an on\-site role, based at our Cape Town office. Only candidates with full working rights for this location will be considered.

  

**Who We Are**


CV (Christian Vision) is a global organisation that exists to introduce people to Jesus and encourage them to become his true followers. Evangelism is at the heart of all we do at CV, bringing the gospel to people around the world in both physical and digital realms.


If you are passionate about sharing the gospel and motivated by a desire to create meaningful change at scale, CV offers a unique mission\-driven opportunity to join a team harnessing innovation and navigating new frontiers within evangelism.

  

  

  

**About the Technology Function**


Technology function is a strategic enabler of our global mission — building and stewarding the digital capabilities that allow us to reach people with the Gospel wherever they are. Operating across infrastructure, applications, support, data, engineering, research, and cybersecurity, the Technology team delivers secure, scalable, and integrated systems that empower staff, enable digital ministry initiatives, and fuel digital innovation. We work in close partnership with all functions across CV, to co\-create tools and platforms that are contextually relevant, high\-impact, and future\-ready. With a posture of curiosity, adaptability, and creative problem\-solving, the Technology function is intentionally forward\-leaning: testing boundaries, exploring new possibilities, and continuously evolving how technology can serve and enable CV, and our mission in a changing world.

  

  

  

**Job Overview**


We are seeking a skilled, creative, and strategic Applications Analyst (Integrations Engineer) who shares our passion for evangelism and wants to join our dynamic team in Cape Town, South Africa. The Applications Analyst (Integration Engineer) is responsible for designing, building, and maintaining integrations across CV’s core application ecosystem. This role enables automation, data flow, and interoperability between systems—ensuring platforms work together seamlessly to support global mission initiatives and internal operations. The role contributes to the Applications Team's strategic goals by reducing manual processes, improving data integrity, and enhancing user workflows across teams.


* Deliver level 2 support for core application platforms, including troubleshooting, configuration adjustments, and incident resolution.
* Support application governance, security, and compliance through role\-based access control, audit documentation, and risk identification.
* Contribute to the rationalisation and optimisation of CV’s application landscape.
* Develop and manage API\-based and low\-code/no\-code integrations between CV’s core applications (e.g. HRIS, CRM, CMS, social platforms, finance systems).
* Maintain and enhance automation workflows to support operational efficiency, scale, and secure data handling.
* Ensure robust monitoring, error handling, and documentation for all integration solutions.
* Partner with the Data Team to ensure consistent and accurate data movement into data pipelines and dashboards.
* Translate business requirements into scalable integration solutions aligned with system architecture and governance standards.
* As part of a global organisation, you will be required to collaborate across time zones, which may involve out\-of\-hours availability.

**General Responsibilities**


Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:


* Actively pursue personal, professional, and spiritual growth.
* Contribute positively to our team culture by upholding CV’s values in attitude and action.
* Comply with all CV policies, procedures, and regulatory requirements.
* Maintain confidentiality and demonstrate integrity in all matters.
* Engage fully in staff and team meetings, collaboration, and communication.
* Commit to continuous learning and development as needed for the role.
* Foster respectful, clear, and constructive communication across all interactions.
* A practising Christian in full agreement with the CV Statement of Faith.
* Actively involved in a local church or Christian faith community.
* Committed to living according to biblical values.
  

  

  

**Skills, Experience and Education**


* Minimum 2\+ years of experience designing, configuring, and maintaining enterprise application platforms such as CMS, HRIS, ERP, or CRM systems is required.
* A tertiary qualification in Information Technology, Computer Science, Information Systems, or a related discipline (or equivalent professional experience) is essential.
* Experience designing and implementing application integrations using REST APIs, webhooks, or middleware platforms (e.g., Make, Zapier, N8N) is essential.
* Familiarity with low\-code/no\-code tools and principles, particularly in system automation and workflow design, is desired.
* Demonstrated ability to translate business requirements into robust system configurations is essential.
* Excellent problem\-solving and troubleshooting skills within application environments is essential.
* Experience supporting multi\-region or complex platform deployments is desirable.
* Strong interpersonal skills and ability to collaborate across diverse teams (technical and non\-technical) are essential.
* Understanding of ITIL practices and PRINCE2 frameworks is desirable.

Applications Analyst

**Who We Are**


CV (Christian Vision) is a global organisation that exists to introduce people to Jesus and encourage them to become his true followers. Evangelism is at the heart of all we do at CV, bringing the gospel to people around the world in both physical and digital realms.


If you are passionate about sharing the gospel and motivated by a desire to create meaningful change at scale, CV offers a unique mission\-driven opportunity to join a team harnessing innovation and navigating new frontiers within evangelism.


**Job Overview**


CV’s 5\-year plan focuses on implementing effective and modular customer journeys (FJs) at scale, and we are looking for a Marketing Lead \- Social Direct to provide strategic and operational leadership for all our Social Direct marketing endeavors.


The primary focus will be to develop and oversee impactful marketing strategies, manage internal systems for advertising and budgeting, and ensure meticulous execution of campaigns.


The Marketing Lead will be responsible for guiding project scoping, defining key performance indicators, and collaborating closely with Religion\-based Strategy Managers and internal teams to ensure all deliverables are met on time and within budget. A significant part of the role involves fostering a data\-driven culture of continuous improvement, evaluating and recommending marketing tools, and providing critical insights from initiative data to shape overall strategy alongside key leaders. This role will assist the Direct Manager to lead and mentor the Social Direct team, championing best practices, supporting their cultural development, facilitating effective communication, and managing change.


The Marketing Lead will work with the Business Analyst and Social Direct Lead on budget planning and reconciliation, while ensuring all marketing activities comply with data governance, privacy, and regulatory standards, all in alignment with CV's mission.


**Specific Responsibilities**


* Lead and oversee all Social Direct Marketing strategies in alignment with organisational goals, working closely with key leaders in Social Direct to shape the overall strategy.
* Provide data\-driven insights for strategic planning, assist in project scoping, align KPIs, and identify success indicators.
* Oversee internal systems and processes for marketing, including ad management, budgeting, and procedures.
* Collaborate with the Business Analyst and Initiative Lead on budget planning, spend reconciliation, and evaluating tools to optimise marketing operations.
* Work with cross\-functional teams, including Localisation Managers, Project Managers, and Social Direct personnel, to ensure project deliverables, timelines, and budgets are met.
* Foster a culture of continuous improvement, promote data\-driven decision\-making, and support communication within the team.
* Manage and mentor the marketing team, contributing to staff training, onboarding, and managing change for new systems or policies.
* Ensure adherence to data governance, privacy, and regulatory standards in all marketing activities.
* Lead technology and automation within marketing, including being aware of the latest updates in digital marketing and AI automation.
* Collaborate within a global organisation across time zones, including occasional out\-of\-hours availability where required.

**General Responsibilities**


Fulfil all duties outlined above for this specific role, and as directed below for all team members within CV. This includes, but is not limited to:


* Actively pursue personal, professional, and spiritual growth.
* Contribute positively to our team culture by upholding CV’s values in attitude and action.
* Comply with all CV policies, procedures, and regulatory requirements.
* Maintain confidentiality and demonstrate integrity in all matters.
* Engage fully in staff and team meetings, collaboration, and communication.
* Commit to continuous learning and development as needed for the role.
* Foster respectful, clear, and constructive communication across all interactions.
* A practising Christian in full agreement with the CV Statement of Faith.
* Actively involved in a local church or Christian faith community.
* Committed to living according to biblical values.

**Skills, Experience and Education**


* 5\+ years of experience required in marketing strategy, both organic and paid, with proven experience in developing and overseeing Social Direct Marketing strategies aligned with organisational goals.
* Preferably a marketing diploma/degree with a strong background in managing digital marketing projects, including budget planning, ad management, and process optimisation, but if you can prove experience over qualification, that will be acceptable.
* Leadership experience managing cross\-functional teams, driving continuous improvement, and fostering data\-driven decision\-making.
* In\-depth knowledge of data governance, privacy, regulatory standards, and compliance in marketing activities.
* Analytical mindset, skilled in using data to inform strategy and measure success.
* Proficiency in marketing tools and systems, with expertise in recommending and implementing new technologies to support operations.
* Strong detail, organisational, and multitasking skills, with the ability to manage multiple projects simultaneously.
* Excellent communication and relational skills, with experience in change management and cross\-functional collaboration.
* Proven track record in shaping data\-informed practices within complex organisational structures.
* Demonstrated success working in fast\-paced environments with cross\-functional teams.
* Experience in automating reporting workflows and processes, with operational expertise in localisation tools, content workflows, and AI\-assisted systems.
* Strong cross\-cultural awareness, with experience in global mission and a background in missions, digital ministry, or discipleship.
* Passionate about reaching and connecting with Unreached People Groups.

Data Analyst Jobs in Cape Town - Page 6

Vacancies (page 6 of 8)