Browse live call centre jobs in Pinetown, KwaZulu-Natal. Salaries, top employers and how to apply. Updated regularly.

About The Role Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Centre Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. Blacksmith Agency Sales Full time Remote (South Africa) About The Role Blacksmith Agency is hiring Sales Development Representatives …

Call Centre Agent (Remote, Vryheid)

Call Centre Agent (Remote, Springs)

Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa. You will own customer queries from first contact to resolution. Role overview You will be the friendly voice of a UK business, helping customers by email, chat and phone and solving problems the first time. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST). Key responsibilities An…

Customer Service Agent

Minimum requirements: As a Caller, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment. Matric Previous experience in a customer service role, speaking to clients over the telephone Must be presentab…

Call Centre Agent (Customer Service)

Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a Call Centre Agent for a UK-based employer, fully remote from South Africa. You will own inbound and outbound calls for a UK business. Role overview You will handle inbound and outbound calls for a UK business, giving callers a clear, helpful and professional experience. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST). Key responsibilities Take inbound calls…

Call Centre Agent

Our Client based in Sandton is looking for a Call Centre Agent providing Customer support telephonically Salary R10 - R14 000 Minimum requirements: As a Caller, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-pace…

Our client is seeking young individuals who are eager to learn and build a career within a Call Centre environment. Requirements Minimum 2 years' experience from a Call Centre environment Willing to learn Great communication skills Stays within the area of Honeydew

Call Centre Agents

We are seeking enthusiastic individuals to join our BPO (Business Process Outsourcing) Learnership program. This is an excellent opportunity for candidates who are looking to kickstart their career in the BPO industry and gain valuable work experience and skills. Key Responsibilities: - Participate in training sessions to develop knowledge and skills in BPO processes and systems - Assist with handling customer inquiries and providing outstanding customer service - Collaborate with team members …

BPO Learnership

Achieve and exceed monthly sales targets. Quote and sell a range of value-added products, including Service, Warranty, Maintenance, Bodyline Maintenance and Shortfall products. Conduct thorough needs analyses to understand customers requirements and recommend fit-for-purpose solutions. Convert inbound and outbound leads into sales. Identify and maximise upselling and cross-selling opportunities. Provide customers with accurate, objective and suitable information to support informed purchasing d…

Telesales Representative

Are you a motivated communicator? SUSCON is seeking energetic, customer-focused Call Centre Sales Agents to join our Johannesburg team. SUSCON is a dynamic sales and marketing company focused on building strong relationships with clients and their customers. Our experienced team represents and promotes a wide range of products and services, using our network and industry knowledge to boost sales, support growth, increase brand awareness, and deliver excellent customer experiences. By providing …

Call Centre Sales Agents

Previous experience working for a bank or company providing banking-related services is essential Strong outbound call centre experience Confident and professional telephone manner Good communication and customer service skills Comfortable working with targets and handling a high volume of calls Banking, financial services or related experience PLEASE NOTE : Thank you for your interest in this position, we will review and be in touch if you are suitable. Due to the amount of applications we rec…

**Job Title**
 UK Customer Service Advisor
   

  

**Job Description**
 Join Concentrix Today!
   

  

 Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of
 **R8000**
 You’ll be working on\-site from our vibrant Cape Town office where creativity meets cutting\-edge technology. All the while, you’ll become part of a community of like\-minded individuals who become friends for life.
   

  

**This Customer Support Advisor role at Concentrix is a great match if you:**
* 6 months’ International Call Centre Experience (Essential) AND/OR 12 months’ high\-end retail experience with international brands (Advantageous) OR Experience in CS correspondence work (Advantageous)
* Passed Grade 12 / Matric (Essential)
* B2 English Language


**What is in it for you?
   

  

 In this role, we offer benefits that help you support your unique lifestyle:** 
  

  

* Base Salary of R8000
* Choice between Medical Aid OR Medical Insurance.
+ Medical aid – Covers only employee
+ Medical insurance – Covers employee and 2 dependents

* Retirement Fund
+ 2\.5% employer contribution, 2\.5% employee contributions

* Subsidized transport
+ Subsidized transport is provided between the hours of 7 pm and 6 am \- Employee will contribute a maximum of R350

* Nightshift Shift Allowance
+ 10 \- 15% adder for all hours worked between 6 pm – 6 am

* Fantastic Employee Assistance Programme (EAP)
* Group life cover
* Access to financial well\-being sessions, will writing sessions and stress management sessions
* Team building and upskill training opportunities
* Interactive and inclusive company culture


**What You Will Do In This Role**
* Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and address users’ needs pre\- and post\-sales.
* Ensure focus as the main priority, always offering customers purchasing options over the phone and/or any new available sales channels.
* Support customers with suitable substitutions for out\-of\-stock items and/or special occasion products.
* Identify potential sales opportunities from customers who contact post\-sales assistance.
* Be able to detect customer “needs and wants” to provide detailed guidance on available products and support them on the purchasing and payment process.
* Provide guidance, advice, and an exquisite customer service, transmitting a feeling of pride in the brand, and be a truly “Brand Ambassador
* Report and escalate customer issues when placing orders which affect sales performance (stock, payment issues, etc.).
* Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.
* Escalate potential service issues through corresponding flow.
* Follow all the processes and procedures of the project.
* Ensure contractual SLA is maintained.
* Provide cover for other Agents in their absence, either within the same team or across teams.
* Liaise with Team Leaders on specific projects where requested.
* Understand and comply with administrative duties including holiday, sickness, and overtime forms in a timely and accurate manner.
* Attend regular Team Meetings.
* Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality, and customer satisfaction


 Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game\-changers around the globe call Concentrix their “employer of choice.” Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!
   

  

 With game\-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other’s success and well\-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.
   

  

**Eligibility to work**
 In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company’s EE Plan.
   

  

**Disclaimer**
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
   

  

 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

UK Customer Service Advisor

We're looking for experienced call centre agents to join our team with good Communication skills.

Must have local cold calling experience.

Training Provided

Basic of R4000 for the first month

Good Commission structure.

Working hours 8AM to 5PM \- Monday to Friday.

Based in Mount Edgecombe \- on Taxi route.

Good commission structure.

Pay: R4 000,00 per month

Education:

* High School (matric) (Required)

Work Location: In person

Experienced Call Centre Agents

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. No experience required

Responsibilities

* Manage large amounts of inbound and outbound calls in a timely manner
* Follow communication “scripts” when handling different topics
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in our call center database in a comprehensible way
* Frequently attend educational seminars to improve knowledge and performance level
* Meet personal/team qualitative and quantitative targets

Requirements

* Strong phone and verbal communication skills along with active listening
* Customer focus and adaptability to different personality types

Work Location: In person

Call centre Agent\-Customer service

Pay: R3 750,00 \- R18 350,00 per month

Work Location: In person

We are seeking a detail\-focused, customer\-oriented, and professional Call Centre Representative to join our team! We offer training, No experience required. whatsApp 0722800110\. Positions suitable for matriculants and entry level

* Answer incoming calls from customers and assist them with their queries.
* Verify customers' identity by following company procedures before discussing any accounts, products, or information.
* Keep customers' information up to date on the internal CRM system.
* Assist customers with their queries, provide information on products, and take payments over the phone.
* Make outbound calls to customers as needed regarding product renewals, contract renewals, or other types of services they may need.
* Work in line with data security policies at all times.
* Provide friendly, courteous service to customers at all times and ensure they finish their call with you satisfied and happy.

**Requirements**

* Matric certificate
* Good communication skills

Apply now

Pay: R3 750,00 \- R18 350,00 per month

Education:

* High School (matric) (Preferred)

Work Location: In person

Contact centre agents

About the Role Our client, a leading retail services provider, is looking for a motivated Customer Service Representative to join their vibrant team in Nelspruit, Mpumalanga . This role is essential for providing outstanding support to our customers, handling inbound inquiries, and ensuring a positive shopping experience. You will be the voice of our brand, assisting customers with inquiries about products, orders, and services. This is an excellent opportunity to build a career in customer ser…

Customer Service Representative - Inbound Calls

Fidelity Services Group is seeking a hands-on Level 1 Inbound Team Supervisor to lead our Customer Contact Centre. You will oversee daily operations, ensuring top-tier client communications, service levels, and administrative accuracy across all contact channels. You will manage staffing, performance, and escalation handling, while fostering a culture of accountability, training, and continuous improvement. Weekend and public holiday work is expected. J-18808-Ljbffr

Inbound Customer Service Team Lead

Our client's a digital-led business transformation and service company based in Century City are seeking participants to join their Contact Centre NQF 3 / Generic Management NQF 4 (12-Month) Learnership Programme. Our client is looking for self-motivated, client centric individuals to participate in 12-Month learnership programme. Stipend - R75 000 per annum Requirements: MUST have a Clear credit and criminal record MUST have passed Grade 12 with a National Senior Certificate Strong Communicati…

Inclusive 12-Month Contact Centre Learnership for Disability

Mr Price Group - Customer Service Agent x1 | Entry Level Success in retail requires communication skills, product knowledge, and adaptability in fast-paced environments. Published: 22 October 2026 Overview Position: Customer Service Agent Province: Gauteng Experience: 0 years Posted: 22 October 2026 Expires: 30 October 2026 About the company Mr Price Group is a South African retail company specializing in affordable fashion, homeware, and sportswear. Eligibility Criteria Applicants must meet mi…

Mr Price Group - Customer Service Agent

**About the Role**

We are looking for a sales\-driven Virtual Assistant to convert inbound leads into paying, recurring customers for our cleaning business.

This role is ideal for someone who is confident and warm on the phone, communicates clearly, and has real experience selling to consumers over the phone. You should be comfortable handling objections, following up with leads, and confidently asking for the sale.

We value proven sales ability, a clear speaking pace, a willingness to learn, and the motivation to improve results over time.

**Key Responsibilities**

* Respond promptly to inbound leads via phone, text, and email.
* Speak with prospective customers to understand their needs and recommend suitable cleaning services.
* Present pricing and services confidently and clearly.
* Handle questions and price objections professionally.
* Follow up consistently with leads who have not yet booked.
* Ask for the sale and convert prospects into recurring customers.
* Track leads, follow\-ups, and sales in our CRM.
* Work towards agreed sales and conversion targets.

**Requirements**

* **Proven phone sales experience:** Experience in inbound or outbound telesales, phone\-based sales, or consumer lead conversion.
* **Demonstrable results:** Able to discuss previous sales performance, including approximate daily call volumes and how many calls or leads converted into sales.
* **Strong phone presence:** Warm, professional, and engaging, with a clear speaking pace and strong spoken English.
* **Sales confidence:** Comfortable handling objections, discussing pricing, following up, and closing deals.
* **Coachability:** Willing to learn our services, sales process, and scripts, and apply feedback to improve performance.
* **Results\-driven mindset:** Comfortable working towards sales targets and tracking KPIs.
* **Reliable setup:** Stable internet, a professional workspace, and a quiet environment for calls.

**Working Hours \& Compensation**

* **Schedule:** Monday to Friday, approximately 9:00 AM–1:00 PM US Eastern Time.
* **Initial commitment:** Around 2–3 hours per day, with a small daily flat rate plus commission on sales.
* **Growth opportunity:** The role has the potential to expand in hours as sales grow and performance develops.

You must be available to make and receive calls during the agreed US Eastern working hours.

**Important**

This is a **sales and closing role**, not a general customer service or administrative position. We are specifically looking for someone who can turn leads into paying customers and help grow recurring revenue.

Shortlisted candidates will be asked to complete a short video introduction and a live sales role\-play. This may include handling a price objection, explaining the value of a service, and confidently asking for the sale.

If you have real phone sales experience, enjoy speaking with customers, and are motivated by results and commission, we would love to hear from you.

Pay: From R50,00 per hour

Work Location: Remote

Sales VA – Inbound Leads & Phone Sales (Part-Time)

Call Centre Agent (Remote, Welkom) Blacksmith Agency LLC Posted today Job Description About The Role Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Centre Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients. Blacksmith Agency Sales Full time Remote (South…

Call Centre Jobs in Pinetown - Page 2

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