Browse live customer service jobs in Grabouw, Western Cape. Salaries, top employers and how to apply. Updated regularly.

Warriors Marketing is rapidly expanding and seeking passionate and motivated individuals to join our dynamic sales team. Our company specializes in direct sales and marketing, with a focus on delivering financial products and services to our valued customers. No prior work experience is required as we provide comprehensive daily training to our partners, offering the added benefit of earning while learning. Emphasizing growth, our company provides opportunities for partners to travel and expand…

Customer service consultant

My client, telecommunications technology company based in Centurion, is looking for a Supply Chain and Internal Customer Service Co-ordinator. This person will be based at the office in Centurion full time (no remote work) and will provide reliable and professional supply chain admin to R&D, Production, Procurement and other departments. This is a mid-level co-ord role. The main role is customer service, admin and ownership. Growth opportunities available within the organisation. Key responsibi…

Supply Chain & Customer Service Co-ordinator

Gauteng Provincial Government is seeking an Operations Manager to lead Customer Support operations and translate strategy into actionable plans. The role guides Team Managers, driving TNPS, CSAT and service levels while improving efficiency and customer experience. Location is Johannesburg, with a requirement to work 3 days per week on-site. The role emphasizes coaching, stakeholder management, and continuous improvement across product and support teams. J-18808-Ljbffr

Customer Support Operations Lead

About the Role Our client is looking for a dedicated and experienced Lead Customer Service Representative to join their dynamic team in Tembisa . This hybrid role offers the perfect blend of in-office collaboration and remote flexibility, allowing you to contribute to a customer-centric environment. You will be responsible for guiding a team of customer service professionals, ensuring exceptional service delivery, and resolving complex customer inquiries. This position is critical for maintaini…

Lead Customer Service Representative

Our client is looking for Customer Service Agents for an online home shopping campaign who will be responsible for assisting customers with their inquiries, resolving issues, and ensuring a positive shopping experience via email and live chats. Responsibilities: Respond to customer questions regarding products, services, order status, and account information via email, or chat. Assist customers in placing, modifying, or cancelling orders and ensure accurate entry of order details. Handle custom…

Customer Services Agent

We are seeking a young, vibrant, highly professional and experienced Customer Service Desk (CSD) Controller who can confidently engage with clients, lead operational activities, and liaise directly with branch management. This role requires a strong leadership presence and the ability to represent the company in a professional manner. Operational Responsibilities 1. Communicate with existing clients daily to secure new shipments and delivery opportunities. 2. Prepare and submit daily sales and …

Customer Service Controller Germiston

Customer Experience (CX) Specialist Work arrangement: Fully remote Schedule: Full-time, 9:00 AM – 5:00 PM EST (full U.S. business-hours overlap required) Reports to: Director of Operations Location: South Africa, PH Salary Range: $1500 - $2000 About the Company We are a rapidly growing U.S.-based wellness and lifestyle company that has become one of the most trusted names in the space. What began as a digital media brand has grown into a multi-channel business spanning award-winning editorial c…

Customer Service Representative 3

At Revlon, we create beauty innovations for everyone that inspire confidence and ignite joy every day. Breaking beauty boundaries is in our company’s DNA. Since its game-changing launch of the first opaque nail enamel in 1932 (and later, the first long-wear foundation), Revlon has provided consumers with high-quality product innovation, performance, and sophisticated glamour. Elizabeth Arden made waves as a woman-led beauty company in the 1920s. In 1931, Almay became the original hypoallergenic…

Customer Service Manager

**Job Req**
-----------


148333


**Closing Date**
----------------


20 October 2026


**Location**
------------


Sandton


**Job Purpose**
---------------


To investigate the validity of credit applications through compliance and departmental policies and procedures contibuting to mitigation of credit and application fraud related risk for Nedbank Retail.
**Job Responsibilities**
------------------------


* Build and maintain client relationships through the undertaking of independent and dual visits with corporate bankers based on client needs and related situationsBuild relationships with internal stakeholders by contributing to structured information sharing meetingsIdentify opportunities by collaborating with corporate bankers according to Nedbank's corporate strategy Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
* Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g. Green Strategy).
* Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.
* Grow the Nedfleet book in line with budgets by building and maintaining client relationshipsSource new business by presenting Nedfleet product opportunities to corporate clients Provide product expertise by delivering fleet management solutions in line with corporate strategy and budget Monitor portfolios in line with credit limits and associated Management Information Systems to ensure that client expectations are metEnsure client expectations are met by liaising with operational and administrative team and monitor/manage outputs as per service level agreements; credit and corporate strategyEnsure business relations with regulators by complying to relevant legislation.
* Address operational and system challenges by managing client relationships and involving internal stakeholders to find solutions and resolve challenges.
* Support the achievement of the business strategy; objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems; process; services and solutions are aligned.
* Identify training courses and career progression for self through input and feedback from management.
* Ensure all personal development plan activities are completed within specified timeframe.
* Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
* Obtain buy\-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations


**Essential Qualifications \- NQF Level**
-----------------------------------------


* Matric / Grade 12 / National Senior Certificate
**Preferred Qualification**
---------------------------


* Diploma: Criminal Justice and Forensic Investigation , Matric / Grade 12 / National Senior Certificate
**Minimum Experience Level**
----------------------------


* 1 year general banking experience
**Technical / Professional Knowledge**
--------------------------------------


* Administrative procedures and systems
* Data analysis
* Nedbank policies and procedures
* Relevant regulatory knowledge
* Business writing skills
**Behavioural Competencies**
----------------------------


* Communication
* Continuous Learning
* Customer Focus
* Decision Making
* Managing Work
* Quality Orientation
\-


***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

Officer Validations

Company Description
  
We have an exciting opportunity for **Learning Delivery Coordinator.** The purpose of this role is to oversee and coordinate the learning delivery function where applicable while offering technical and administrative advice, governance, and guidance to L\&D Supervisors.


**We’re the best in the industry.**

**You’ll make us better.**

Guided by our purpose and our values, we enable both high performance and purposeful action as we aim to “re\-imagine mining to improve people’s lives", delivering the metals and minerals that make modern life possible – from mobile phones to medicines.


**Kumba Iron Ore**


We produce high\-grade iron ore, the key component in steel widely used in construction and manufacturing across the world. Our activities include all aspects – exploration; mining; processing and blending; shipping; marketing and selling. In South Africa, we have mining operations in the Northern Cape province, as well as a head office in Rosebank, Gauteng, and a port operation in Saldanha Bay, Western Cape.


  
Job Description
  
As **Learning Delivery Coordinator** your responsibilities will include but not limited to:

  

Safety, Health, and Environment:


* Apply Safety and Health principles in all learner interactions and promote a zero\-harm culture.
	+ Role model safe behaviours and empower learners to address unsafe practices.
* Identify, assess, and manage workplace risks and critical controls.
	+ Monitor PUEs, critical control effectiveness, and embed controls into daily learning activities.

SLP and Regulatory Deliverables:


* Support the delivery of SLP, WSP, ATR, grant, statutory and regulatory training commitments through effective planning, execution, monitoring and reporting, ensuring accurate and timely submission of all internal governance, management, compliance and external regulatory reporting requirements.

Collaborate with P\&O Counterparts:


* Align learning programs with organisational goals, policies, and career development plans.
* Work with P\&O to understand and integrate employee development needs into learning initiatives.

Engage with Department Heads and Managers:


* Collaborate on the design and implementation of department\-specific learning programs.
* Regularly communicate with department heads to understand evolving learning needs.
* Perform monthly planning and weekly scheduling with the operational section, supervise training shift activities by learning delivery officers, and report progress and attendance to the discipline section manager following each training shift.
* Coordinate Learning Delivery personnel activities:
* Provide guidance, support, and resources for effective program delivery where required.
* Provide guidance, support, and resources for effective administration, scheduling and reporting where required.
* Oversee the performance and development of learning personnel to ensure high\-quality learning outcomes.
* Oversee and guide supervisors in their monthly planning and weekly scheduling meetings, and communicate the schedule to customers.
* Ensure that learning schedules align with strategic goals and adjust them to meet organisational objectives.
* Monitor and evaluate the effectiveness of supervision provided by supervisors on training shift activities.
* Review reports on progress and attendance submitted by supervisors and provide feedback for continuous improvement.
* + Ensure comprehensive reporting mechanisms are in place and that supervisors meet reporting standards and deadlines.
* + Ensure implementation and full utilisation of reporting and data/ records management tools and systems, and track compliance.

Interact with Employees and Teams:


* Solicit feedback from employees to understand their learning needs and expectations.
* Facilitate communication between employees and trainers to ensure a positive learning experience.

Collaborate within the Learning Delivery Team:


* Share best practices, resources, and insights with other global and local Learning Delivery team members.
* Ensure consistency in learning approaches and methodologies.
* Ensure alignment with governance requirements regarding the learning QMS and accreditation requirements.

Communicate with the Management Team:


* Provide regular updates and reports to the management team, at both operational and corporate levels, on the progress and impact of learning programs.
* Seek input from the management team to align learning initiatives with overall business strategies.

Coordinate with the IT Department:


* Collaborate with the IT department to leverage learning delivery and management technology.
* Ensure the proper integration and maintenance of the Learning Management System (LMS).

Engage with Learning Consultants and Providers:


* Evaluate external learning partners based on organisational needs.
* Collaborate with external consultants or providers to bring specialised expertise or resources.

Participate in Industry Associations:


* Attend industry association events to stay updated on industry trends and best practices.
* Collaborate with industry peers to share knowledge and experiences in learning and development.

Engage with Professional Development Networks:


* Participate in professional development networks and associations to stay updated on the latest trends in learning and development.
* Attend conferences, workshops, and seminars for personal and professional development.

Manage Relationships with Suppliers and Vendors:


* Work with suppliers and vendors for learning programmes, materials, resources, and technology solutions where required and applicable.
* Ensure timely delivery and quality of learning\-related products and services.

Community Engagement and Social Partnerships:


* Collaborate with Corporate Affairs to explore opportunities for corporate social responsibility through learning programs.
* Ensure alignment and collaboration with the Social Way Program within Kumba.

People and Teams:


* Network, promote teamwork, provide support, and advise and influence performance to give effect to the Organisation Model.
* Manage subordinates' key performance areas:
	+ Manage the development and implementation of a personal learning and growth plan.
	+ Ensure succession planning processes are deployed to support creating an enabling environment.

Budget and Cost Management:


* Manage and control learning delivery budgets, monitor expenditure against approved plans, and implement cost\-saving initiatives while maintaining service levels.

**This role is in People \& Organisation (P\&O) department on a Band 6 (D\-Lower) level reporting to the Principal Learning Delivery.**


  
Qualifications
  
* Grade 12 (National Senior Certificate, NQF Level 4\) or equivalent SAQA\-recognised qualification
* Relevant Training/Human Resources Management/ Development Diploma on NQF6
* Relevant Training/Human Resources Management/Development Degree on NQF7 is preferred
* MQA Assessor and Moderator Certification and Accreditation
* Advanced Certificate in OD ETDP is preffered
* Technical Qualification in the area of discipline, e.g. Trade Certificate, Mining Blasting Certificate, Minerals Processing Certificate NQF 04, ISO 9001:2015 Internal Lead Auditor is preffered
* SA Drivers licence

**Technical Knowledge**

* 3\-5 years of relevant experience learning delivery methodologies, preferably in the applicable discipline, e.g. Mining, Processing, Engineering, QMS, or Systems.
* Understand adult learning principles and instructional design methodologies.
* Knowledge of various learning methods, techniques, and delivery formats.
* Familiarity with Learning Management Systems for scheduling, organising, tracking, and usage of SuccessFactors LMS and MS Office
* Awareness of industry trends, regulations, and best practices related to the organisation's sector.
* Understand evaluation models to assess the effectiveness of learning programs.
* Knowledge of creating engaging a

Kolomela Learning Delivery Coordinator

About Role: We are looking for an experienced and results-driven Customer Service Manager to lead and manage their Customer Service function and ensure exceptional service delivery across all customer touchpoints. The successful candidate will be responsible for developing and implementing customer service strategies, managing a high-performing team, improving customer experience, resolving escalated queries and driving continuous improvement across the customer service function. KEY RESPONSIBI…

Key Responsibilities Customer Service Handle customer enquiries via phone and email. Respond to complaints and service requests. Investigate and resolve customer concerns. Assist with product enquiries, returns and exchanges. Keep customers informed of order and delivery progress. Order Processing Process customer orders accurately. Monitor outstanding orders. Liaise with Warehouse and Logistics teams. Follow up delayed deliveries and stock shortages. Coordinate with Sales, Finance and Operatio…

Sales Administrator / Customer Service Representative

Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a Customer Service Agent for a UK-based employer, fully remote from South Africa. You will own customer queries from first contact to resolution. Role overview You will be the friendly voice of a UK business, helping customers by email, chat and phone and solving problems the first time. This is a full-time, 100% remote role for South African talent, working UK hours: 09:00-17:00 UK time (11:00-19:00 SAST). Key responsibilities An…

Customer Service Agent

Minimum requirements: As a Caller, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-paced environment. Matric Previous experience in a customer service role, speaking to clients over the telephone Must be presentab…

Call Centre Agent (Customer Service)

Our Client based in Sandton is looking for a Call Centre Agent providing Customer support telephonically Salary R10 - R14 000 Minimum requirements: As a Caller, you will be responsible for handling incoming and outgoing calls from customers, providing exceptional customer service, resolving customer inquiries and issues, and maintaining accurate records of interactions. The ideal candidate should have excellent communication skills, be customer-oriented, patient, and able to work in a fast-pace…

**Job Purpose**
To provide efficient, friendly, and accurate checkout service to customers, ensuring all transactions are processed correctly while delivering exceptional service. The Frontline Cashier is responsible for handling cash, maintaining register accuracy, promoting customer satisfaction, and upholding Pick n Pay’s professional image at the point of sale.

**Key Performance Areas (KPAs)*** Customer Service and Checkout Operations
* Cash Handling and Transaction Accuracy
* Product Scanning and Pricing Control
* Till Point Housekeeping and Presentation
* Compliance with Policies and Security Standards
* Teamwork and Communication

**Key Responsibilities****Customer Service and Checkout Operations*** Greet every customer politely and process purchases efficiently.
* Scan items accurately, confirm prices, and ensure correct totals.
* Handle all payment methods including cash, cards, vouchers, and loyalty points.
* Pack customer purchases neatly and assist with bagging when required.
* Maintain a friendly, professional attitude at all times.
* Inform customers about promotions, loyalty programmes, and special offers.
* Handle customer queries or complaints with patience and refer unresolved issues to the Supervisor.

**Cash Handling and Transaction Accuracy*** Balance cash float and till at the beginning and end of every shift.
* Process refunds, exchanges, and voids according to company procedures.
* Ensure accurate cashing\-up, with no discrepancies.
* Safeguard cash, vouchers, and coupons in accordance with store policy.
* Immediately report any errors, shortfalls, or suspicious activity.
* Adhere strictly to Pick n Pay’s cash control and security procedures.

**Product Scanning and Pricing Control*** Scan all products efficiently and verify prices match displayed shelf labels.
* Identify and report pricing errors or barcode issues to management.
* Apply discounts, promotions, or loyalty rewards correctly.
* Verify identification for age\-restricted products (e.g. liquor, tobacco) per company policy.
* Ensure accurate weighing and pricing of fresh produce and bulk items.

**Till Point Housekeeping and Presentation*** Keep checkout counters neat, clean, and organized.
* Maintain sufficient supplies of bags, till rolls, pens, and cleaning materials.
* Ensure that till counters are clear of unnecessary items.
* Follow store standards for hygiene and presentation.
* Sanitize work area regularly and maintain cleanliness throughout the shift.

**Compliance with Policies and Security Standards*** Comply with **Pick n Pay’s Standard Operating Procedures (SOPs)**, **BCEA**, and **OHSA**.
* Adhere to the store’s uniform, grooming, and PPE requirements.
* Report any suspicious transactions, counterfeit notes, or theft immediately.
* Follow procedures for cash drops, safe deposits, and void transactions.
* Maintain confidentiality and customer privacy at all times.

**Teamwork and Communication*** Cooperate with colleagues and support the checkout team during busy trading hours.
* Communicate effectively with Supervisors, Cash Office, and Managers.
* Assist with opening or closing tills and float allocation as required.
* Attend daily briefings and comply with shift schedules.
* Provide support to other departments when required by management.

**Performance Indicators*** Accuracy of transactions and cash handling
* Customer satisfaction and feedback
* Speed and efficiency at checkout points
* Compliance with cash control and security procedures
* Team contribution and punctuality
* Cleanliness and readiness of till points
* Adherence to Pick n Pay service and brand standards

**Health, Safety \& Compliance*** Comply with the **Occupational Health and Safety Act, 85 of 1993**.
* Maintain a safe, clean, and organized work environment.
* Ensure cables, boxes, and equipment are stored safely around checkout areas.
* Report any hazards, injuries, or safety incidents immediately.
* Participate in safety and hygiene awareness training.
* Uphold all Pick n Pay customer and employee safety regulations.

  

**Requirements**  

  

**Minimum Requirements*** **Location Requirement:** Must currently reside in **Upington** or within a reasonable commuting distance to the store.
* **Education:** Grade 12 / NQF Level 4 qualification or equivalent.
* **Experience:** Minimum of **1 year’s experience in a cashier position within a retail environment**.
* **POS Knowledge:** Able to operate or learn point\-of\-sale (POS) systems, barcode scanners, payment terminals, and related checkout equipment.
* **Language Ability:** Ability to communicate effectively in **English and Afrikaans**. Knowledge of an additional local language will be advantageous to support effective customer service.
* **Customer Service Orientation:** Experience assisting customers and resolving basic customer queries in a customer\-facing role.
* **Physical Requirements:** Must be physically able to stand for extended periods and perform normal checkout duties associated with a retail environment.
* **Work Schedule Flexibility:** Must be willing and available to work weekends, public holidays, and peak trading periods in line with retail operational requirements.
* **Legal Requirement:** Must be eligible to work in South Africa.

**Behavioural Attributes (Work\-Related)*** Demonstrates a professional, friendly, and courteous approach when interacting with customers and colleagues.
* Delivers customer service in a helpful, respectful, and solution\-focused manner.
* Demonstrates reliability, punctuality, and accountability in carrying out assigned duties.
* Maintains a professional appearance in accordance with company uniform, grooming, and hygiene standards.
* Works accurately, neatly, and pays attention to detail when preparing, serving, and presenting products.
* Demonstrates a high standard of personal hygiene and maintains a clean and organised work area at all times.
* Follows instructions, standard operating procedures, and food safety requirements consistently.
* Works effectively as part of a team and contributes positively to the achievement of departmental objectives.
* Demonstrates honesty, integrity, and accountability when handling products, equipment, and company resources.
* Remains calm, professional, and productive during busy trading periods and when dealing with customer queries or complaints.
* Demonstrates a willingness to learn, accept feedback, and continuously improve knowledge and skills.
* Demonstrates the organisation's values of **Integrity, Accountability, and Care** in all interactions with customers, colleagues, and stakeholders.

**Employment Equity Statement***We are committed to fair employment practices and the principles of Employment Equity. Preference may be given to suitably qualified candidates in line with the company’s Employment Equity Plan.*

Frontline Cashier (H9/CASHIER/26)

Customer Service Representative | Luxury Catering Company | Stellenbosch Kendrick Recruitment is seeking a professional and customer-focused Customer Service Representative on behalf of a prestigious luxury catering company , with the role based between Stellenbosch Western Cape . Position: Customer Service Representative Location: Stellenbosch Western Cape Property Type: Luxury Catering Company Salary: R13,000 – R16,000 basic salary, negotiable depending on experience Key Responsibilities: Ser…

Customer Service Rep

Minimum Requirements: Grade 12. Minimum 2 years' experience in customer service, sales administration, order processing or a similar support role . Experience with customer accounts, quotations, sales orders, proof of payments, returns and credits is advantageous. Pastel experience is beneficial but not essential. Fully bilingual in English and Afrikaans . Excellent communication, problem-solving and administration skills. Strong attention to detail with the ability to multitask and work well u…

Customer Service Administrator

Experience & Technical Requirements 1. Proven experience in containerized logistics, imports, and exports. 2. Working knowledge of Navis and port operations is essential. 3. Strong understanding of container movement, planning, and transport coordination. 4. Ability to work long hours, under pressure, and within strict operational deadlines. 5. Excellent teamwork, organizational, and problem-solving abilities. 6. Own reliable vehicle is required. 7. Previous experience in a similar role within …

Customer Service Desk (CSD) Controller

Introduction Role Purpose One of our clients in the storage space is looking for a customer-focused and commercially minded Customer Service Consultant to join our branch team in Durbanville Cape Town and CBD Cape Town. The successful candidate will be responsible for providing an exceptional customer experience to both walk-in and telephonic customers , while supporting the commercial and administrative operations of the branch. You will assist customers in understanding their storage requirem…

Customer Service Consultant

We are currently seeking a passionate and motivated individual to join our dynamic sales team. Our company specializes in direct sales and marketing, with a focus on delivering financial products and services to our valued customers. No prior work experience is required as we provide comprehensive daily training to our partners, offering the added benefit of earning while learning. Emphasizing growth, our company provides opportunities for partners to travel and expand their knowledge and exper…

A well-established company based in East Rand is seeking two experienced Customer Service Administrators. Minimum Requirements: Grade 12. Minimum 2 years' experience in customer service, sales administration, order processing or a similar support role . Experience with customer accounts, quotations, sales orders, proof of payments, returns and credits is advantageous. Pastel experience is beneficial but not essential. Fully bilingual in English and Afrikaans . Excellent communication, problem-s…

Revlon is seeking a Customer Service Manager for an onsite role at our Elandsfontein office in Gauteng. You will own end-to-end customer order management, resolve queries, and represent the customer service function within logistics and supply chain operations. You will use data analytics to drive performance, coordinate with logistics, warehouse, transport, and planning teams, and lead continuous improvement to enhance service reliability and customer experience. J-18808-Ljbffr

Customer Service Jobs in Grabouw - Page 3

Vacancies (page 3 of 8)