Browse live customer service jobs in Grabouw, Western Cape. Salaries, top employers and how to apply. Updated regularly.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of customer service / call centre experience Excellent phone etiquet…

Customer Service Representative

Morrisons in Chatsworth is hiring friendly, reliable associates to support store operations and serve customers across departments. You will work in a fast-paced, structured environment with clear routines to ensure customers get what they need when they need it. We’ll train you to assist in different store areas, making this a great role for a team player who is ready to help wherever you’re needed, with opportunities for development and a positive work culture. J-18808-Ljbffr

Customer Service Champion

Clicks Group is seeking a Pharmacist Assistant to provide pharmaceutical care within the scope of practice and handle day‑to‑day dispensary administration according to SOPs. You will ensure high standards of customer service, manage stock, and deliver health advice while maintaining accuracy, integrity and compliance with SAPC guidelines. This permanent role requires dedication to patient care. J-18808-Ljbffr

Pharmacy Assistant — Dispensing & Customer Care

Pepkor Speciality is seeking a motivated Sales Associate in South Africa to deliver exceptional customer service while driving sales and maintaining store standards. You will work in a team, plan daily tasks, handle stock room administration, and ensure accurate replenishment and housekeeping. Matric and prior sales experience are required. Join our dynamic team and contribute to optimum turnover while protecting assets and upholding company policies. J-18808-Ljbffr

Retail Sales Associate: Customer Service Pro

Smollan is seeking a Field Sales and Service Consultant to drive sales and promote financial products within a defined region. You will build strong client relationships, manage portfolios, and pursue new business opportunities to tailor solutions for customers. The role emphasizes sales targets, customer service excellence, and continuous product knowledge in a dynamic financial services environment. A basic wage with commissions is offered to graduates who have completed matric. J-18808-Ljbffr

Graduate Field Sales & Service Consultant

### **Job Advert Summary**


Clover is seeking enthusiastic new talent to join our Call Centre Vacation Work Programme. Successful applicants will gain valuable practical workplace experience from December 2026 to January 2027 at Clover’s Customer Service Centre offices in Roodepoort. Participants will gain exposure to call centre operations, customer service, and customer query resolution while developing essential communication, problem\-solving, and interpersonal skills. This programme offers an exciting opportunity to gain valuable workplace experience within a leading organisation and build a foundation for future career opportunities.

### **Minimum Requirements**

* Grade 12 or equivalent NQF Level 4 qualification.
* Grade 12/Matric completed within the past five years (2021–2025\).
* A minimum average of 55% for English and Mathematics or Mathematical Literacy.
* Advanced computer literacy.
* Currently unemployed.
* Applicants must not have participated in a learnership programme before.

### **Duties and Responsibilities**

**Provide a high level customer service**


* Handle all inbound and outbound interactions
* Resolve queries and complaints via the relevant stakeholders

**Capture and confirm customer orders**


* Capture orders accurately and on time according to the daily call list
* Inform customers of account on hold
* Confirm customer orders as per standard operations procedures
* Inform relevant stakeholders of issues pertaining to their orders


**Sell Clover and Principal products as per customer ranging**


* Offer new or additional products (describe features and special offers)


**Promote teamwork and cooperation**


* Assist team members to obtain team results
* Share the responsibility to get the job done
* Support team values
* Participate in team meetings
* Take responsibility for visual management of information

Learner: CSC

**Listing reference:** 027772
**Listing status:** Online
**Apply by:** 3 November 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Other: Matriculants/Graduate/No Experience
**Location:** Gauteng
**Contract:** Fixed Term Contract
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Are you passionate about service excellence and helping people feel good? Are you confident to engage and communicate with our customers? We have an exciting opportunity in a Clicks' store for a Shop Assistant / Cashier who will report to the Store Manager. This is a fantastic opportunity to start a career in retail.
##### **Job description**


**Job purpose:**


* To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

**Job objectives:**


* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To ensure continuity of excellent service by focusing on own development and product knowledge and sharing product information with relief staff
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
##### **Minimum requirements**


**Qualifications and Experience:**
* Essential: Grade 12

**Skills, Abilities and Job Related Knowledge:**
* Basic math’s calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills

**Competencies:**
* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks

**Kindly note only applicants who meet the minimum requirements will be contacted.**
**We are committed to the principles of Employment Equity.**  

**Store Location: Shop 189, Republic Rd, Ferndale, Randburg, 2194**

Festive Flexi Shop Assistant / Cashier

**TEMPORARY JOB OPPORTUNITY: JUNIOR ADMINISTRATOR**

We are seeking a highly organized, energetic, and results\-driven **Junior Administrator** to join our team on a temporary basis. The ideal candidate will have a strong administrative background, experience working with **Pastel**, and exposure to debtors and creditors functions.

The successful candidate must be professional, detail\-oriented, and able to thrive in a fast\-paced environment while maintaining a calm and positive demeanour under pressure.

**Key Responsibilities**

* Provide administrative and clerical support to the team.
* Assist with typing of quotes, and processing paperwork.
* Capture, process, and maintain accurate records on Pastel.
* Manage correspondence, emails, and telephone enquiries professionally.
* Prepare documents, reports, and spreadsheets using Microsoft Word and Excel.
* Manage and organise information using Microsoft Outlook.
* Maintain accurate filing systems and ensure attention to detail in all tasks.
* Collaborate effectively with team members to ensure deadlines and objectives are met.
* Handle administrative tasks efficiently while maintaining a high level of professionalism.

**Minimum Requirements**

* Previous administrative experience, preferably in a debtors and creditors environment.
* **Proven working knowledge of Pastel is essential.**
* Good working knowledge of Microsoft Excel, Word, and Outlook.
* Excellent verbal and written communication skills.
* Professional telephone etiquette and customer service skills.
* Strong organisational skills and the ability to multitask.
* Ability to work well under pressure and meet deadlines.
* Strong attention to detail and accuracy.

**Personal Attributes**

**The ideal candidate will be:**

* A confident communicator with excellent professional writing skills.
* Calm, composed, and professional under pressure.
* A collaborative team player with a positive attitude.
* Energetic, proactive, and results\-driven.
* Reliable, adaptable, and well organised.
* Detail\-oriented, with a strong sense of accountability.

**How to Apply**

If you meet the above requirements and are available for a temporary assignment, please submit your CV to **hr@caepty.co.za** with the subject line **“Junior Administrator – Temp Position.”**

Only shortlisted candidates will be contacted.

Pay: R8 000,00 \- R9 000,00 per month

Work Location: In person

Junior Administrator

**Job Description**
===================

To handle inbound and outbound customer interactions—calls, electronic communications, and queries—in alignment with established standard operating procedures, ensuring customer satisfaction and the achievement of business objectives
* Act responsibly with work related resources to contribute to cost containment.
* Address customer needs in order to meet or exceed customer expectations.
* Build and maintain stakeholder relationships.
* Contribute to a culture of service excellence that builds positive relationships and provides opportunity for feedback and exceptional service.
* Innovate to improve customer experience by continuously looking for better and more efficient ways of doing things.
* Be flexible and adapt to changing circumstances.
* Deliberately seek diverse opinions, build on ideas and do not duplicate effort.
* Participate in the innovation process in the business and contribute toward new innovations against objectives.
* Plan and complete activities within area of work to meet set time and quality standards.
* Adhere to schedules to perform assigned work Attend (and facilitate) meetings as and when required.
* Maintain documentation and share information with the team where applicable.
* Execute own work in accordance with the organisational values and code of ethics.
* Comply with and adhere to identified governance and compliance standards and escalate problems for investigation and resolution.
* Identify and escalate risk as normal part of work.
* Contribute to client service delivery culture through adherence to approved organisational service delivery principles.
* Resolve customer dissatisfaction/complaints by taking ownership of the problem.
* Deliver exceptional service adhering to relevant SLA agreements and offering appropriate solutions.
* Plan and schedule activities to improve service.
* Respond to customer queries logged via phone, email and live chat to ensure full resolution of the query.
* Follow up with customers to ensure resolution of query by other stakeholders where relevant.
* Place operational outbound calls to customers to request outstanding documentation or to follow up on incomplete queries.
* Assist branch consultants with eBucks queries at a branch level Assist in advising customers on eBucks Shop orders.
* Assess own performance through seeking timely and clear feedback and request training where appropriate.
Demonstrate teamwork as a valued team player.  
* 

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

02/11/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Call Centre Agent

### **Job Description**


At **RCL FOODS**, we are driven by a purpose that goes beyond business. Our commitment to “**We Grow What Matters**” reflects our dedication to nourishing lives, communities, and the future. As a leading player in the **Food Manufacturing Industry**, we pride ourselves on delivering high\-quality products and making a positive impact. As we continue to grow, we are seeking a talented and motivated individual to join our team as a **Despatch Clerk.**

  

### **Duties \& Responsibilities**


* **Inventory Optimisation**


* Ensure high levels of housekeeping are maintained
* Conduct stock takes to ensure reconciliation between records and actuals
* Conduct daily cycle counts
* Daily and monthly couts of Chep pallets and ordering
* Maintain good relationship with production team and MRP team
* Ensure the roots report balances with physical stock in the warehouse


 2\. **Effective Teamwork and Self\-Management**


* Take ownership and accountability for tasks and activities and demonstrate effective self\-management in terms of planning and prioritising, and slef\-development
* Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained
* Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution
* Manage colleague's expectations and communicate appropriately
* Demonstrate willingness to help others and "go the extra mile" to meet team targets and objectives


 3\. **Operational Wrehousse Management**


* Provide direction to warehouse team on a daily basis including overseeing the assignment of individual responsibilities, tasks and technical functions
* Identify and resolve issues and conflicts within and between various operational teams and team members within span of control
* Conduct daily checks on all facilities, storage areas and equipment within area of responsibility, ensure compliance to all mechanical, electrical, safety and hazard standards and raise any areas of non\-conformations for action
* Ensure that an extra truck is always available should the warehouse be full


 4\. **Stock Control**


* Ensure shelf life is in order to ensure that is has not expired using the FIFO system
* Prepare for and initiate stock take preparation ensuring that the entire process is embarked on and completed within the specified time frame

### **Minimum Requirements**

* 1\-3 Years experience in direct store delivery required
* Intermediate computer and database application skills
* Valid drivers license and driving record within MVR policy guidelines

Despatch Clerk

**ROLE PROFILE**

  

  

Job Title:

  

Branch Administrator: PE  

  

Reports to:

  

The Senior Branch Administrator  



  

Department:

  

Branch Sales (PE)  



  

Location:

  

Port Elizabeth

  

  

**PURPOSE** **OF THE ROLE**


  

The Branch Administrator is responsible for supporting the day\-to\-day operations of the branch through effective administration, customer service, stock coordination, and logistics management. Working closely with the Storeman, Sales Rep and Senior Branch Administrator, the role ensures accurate stock control, timely order processing, and efficient delivery coordination
  

.

  

**RESPONSIBILITIES / ACCOUNTABILITIES**


  

**Key Responsibilities**  

* Greet and attend to customers promptly and professionally
* Telephone calls to be answered promptly
* Achieve sales/GP target set out Monthly
* Maintain up\-to\-date knowledge of products, pricing and promotions
* Keep records of pipelines and close rate
* Upsell and cross\-sell products where appropriate
* Invoicing orders and communicating clearly to customer/Rep with progress of order
* Checking orders when handing stock over
* The handling of telephonic queries and quotations that needs to be e\-mailed
* Always keeping a clean and tidy working environment
* Follow up on back orders and co \-ordinate stock
* Ensure CODs are paid before invoicing and releasing stock on COD accounts

  

***\*Please note this job description is not exhaustive nor limited to the details contained within\****

  

**Minimum Requirements**

  

**Minimum Requirements**

  

* Grade 12 / Matric.
* 2\-3 years' experience in administration or a branch environment.
* Good computer skills, including Microsoft Office.
* Experience on SAP or ERP system

  

**Skills and Competencies**

  

**Key Competencies**  

* Administrative management and document control
* Customer service and client relations
* Verbal and written communication skills
* Planning, organising, and prioritising workload
* Attention to detail and accuracy
* Financial administration and cash handling
* Invoice processing and reconciliation
* Stock control and inventory management
* Data capturing and record keeping
* Computer literacy (Microsoft Office and business systems)
* Problem\-solving and decision\-making
* Time management and deadline adherence
* Teamwork and collaboration
* Accountability and reliability
* Compliance with company policies and procedures
* Confidentiality and information management
* Ability to work under pressure
* Initiative and proactive approach to tasks
* Professionalism and integrity
* Health and safety compliance awareness
* Report preparation and administrative reporting
* Telephone etiquette and reception management
* Process improvement and operational efficiency
* Adaptability and flexibility within a branch environment

  

**Personal Attributes**

  

* Reliable and dependable
* Professional and courteous
* Detail\-oriented and accurate
* Proactive and takes initiative
* Customer\-focused
* Honest and maintains confidentiality

  

**We are the ASSA ABLOY Group**
  

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.


As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.


As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

Branch Administrator - PE

**Listing reference:** 027791
**Listing status:** Online
**Apply by:** 3 November 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** FMCG, Retail, Wholesale and Supply Chain
**Location:** Johannesburg
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Unicare is currently seeking to appoint a Pharmacist that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Bassonia and will report to the Dispensary Manager.
##### **Job description**


**Duties will include but not limited to:**


* To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with the UniCare way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
* To build and maintain sound working relationships with relevant stakeholders
* To ensure integration and partnership with the clinic and healthcare departments resulting in a full offering to customers regarding their healthcare needs
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
##### **Minimum requirements**


**Qualifications and Experience:**


* B Pharm Degree
* 2 Years Experience after Community Service
* Retail Pharmacy experience \- desirable
  

  

**Skills, Abilities and Job Related Knowledge:**


* SAPC and relevant legal knowledge
* Customer service orientated
* Effective patient care
* Professional counselling
* Integrity
* Ethical working practice and compliance
* Accuracy and attention to detail
* Tutorship and Coaching
* Team Player
  

**Essential Competencies:**


* Adhering to Principles and Values
* Working with People
* Delivering Results and Meeting Customer Expectations
* Following instructions and Procedures
* Relating and Networking
* Coping with Pressures and Setbacks

Pharmacist – Unicare Bassonia

Job Title: Agent: Customer Service Company: Europcar Car Rental Location: Upington Airport, Diedericks Street, Upington, 8800 (Airport Building) Reporting Manager: Jannice Adolph The purpose of the position is to support the achievement of the branchs targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures. Someone who clearly understands that we are in the service industry and that service delivery is our big…

REF20903 Agent: Customer Service | Europcar | Upington Airport

**Job Description**
===================

To drive sales performance by applying established processes to achieve individual targets within the assigned area. Build and sustain strong customer relationships through effective engagement and exceptional service delivery. Contribute to team success by consistently meeting objectives and supporting a superior customer experience.
**Hello Future Branch Delivery Support Advisor**

  

Welcome to **FNB** , the home of the **\#changeables** . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.  



  

As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents, and an inclusive environment which values our differences and that lives up to the promise of being deeply invested.


As a **Branch Delivery Support Advisor** , you will be responsible for providing compliant, professional financial advice and walking in and existing clients within a high\-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.


Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Are you someone who can:**

* Achieve embedded value hurdle rates and performance targets.
* Support the growth of the Business Unit’s assets and contribute to overall financial performance.
* Monitor, manage, and influence sales activities to ensure predefined sales targets are met.
* Maximise cross\-selling opportunities while strengthening client relationships at the point of sale.
* Grow the active customer account base through proactive prospecting (“hunting”) to expand the client portfolio.
* Consistently deliver exceptional service by offering proactive, innovative, and appropriate solutions that exceed customer expectations.
* Leverage existing client relationships to grow the portfolio through regular engagement and lead generation.
* Provide accurate and reliable sales reporting through daily cash\-ups.
* Capture all qualified leads in the sales pipeline or customer relationship management (CRM) system and update it daily.
* Analyse competitor intelligence and actively monitor market trends and key influencers to identify new industry\-related business opportunities.
* Review all transactions daily to ensure new business applications are completed within required turnaround times.
* Track and manage sales activities to continuously improve personal sales performance.

Take ownership of personal development to enhance skills, knowledge, and competencies.  

* 

**Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Administration, Customer Service, or related fields recognized by FAIS.
* **Preferred:** Regulatory Examination (RE Level 5\)
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services

**You will be an ideal candidate if you possess the following:**

* Strong understanding of FAIS, TCF, and client\-centric advice principles

Proven ability to meet sales, service, and compliance targets  

* 

**You will have access to:**

* Opportunities to build relationships as part of a dynamic team.
* A challenging working environment
* Personal and professional growth

Opportunities to have an impact on the local market as a brand ambassador.  

* 

**You can be a match if you are:**

* Client\-focused and have an ethical approach to advice
* Enjoy solving problems.
* Persuasive selling skills
* Agile and Flexible
* Strong communication and interpersonal skills
* Results\-driven with strong planning and organization skills
* Attention to detail and high compliance awareness

Ability to work independently and within a team  

* 

  

**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Branch Delivery Support Advisor** , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance  



  

All appointments will be made in line with **FirstRand Group’s Employment Equity plan** . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

05/11/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Branch Delivery Support Advisor

Customer Support Specialist Part-Time to start, with room to grow | Remote Check out The Global Talent Co.’s talent network: https://www.globaltalent.co/network About the company Our client is a fast-growing boutique fitness studio group based in Berlin, Germany. They run high-volume, coach-led group strength training classes across multiple central locations, with a warm, down-to-earth brand that feels close to its members rather than corporate. As they open new locations this year, they're bu…

Customer Support Specialist

Are you an accomplished, strategic supply chain leader looking for your next career-defining move? A global leader in mineral-based specialty solutions is seeking a highly experienced professional to take on the pivotal role of Customer Services Logistics Manager. Despite the operational title, this is a senior executive leadership position responsible for steering the overall supply chain strategy, managing key export logistics, optimizing warehousing operations, and elevating customer service…

Customer Service and Logistics Manager

Customer Service Representative Location: 100% Remote (Targeting South Africa, Lebanon, or North Africa) Schedule: Full-Time Alignment with Canadian Business Hours (PST / EST) Type: Full-Time Position Overview We are seeking an empathetic, reliable Customer Service Representative to join our 10-person customer care team. In this role, you will be the frontline point of contact for both existing customers and potential new clients. You will assist prospective customers answering questions about …

65501749669 - Customer Service Rep

Customer Service Manager Centurion

Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of R7524,56  Incentives You’ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you’ll become part of a community of like-minded individuals who become …

Customer Service Chat Advisor

**Client Advisor \- Vincent Park \- East London**
-------------------------------------------------


**Closing Date**
----------------


02 November 2026


**Career Stream**
-----------------


Sales


**Leadership Pipeline**
-----------------------


Manage Self: Technical (MST)


**FAIS Affected**
-----------------


FAIS Affected \- Yes
**Job Purpose**
---------------


Educate clients on the functionality of self\-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.


**Job Responsibilities**
------------------------


Client Engagement:


* Respond to client needs by offering the right service and solution.
* Build client trust by applying your expertise and experience to do good for your client.
* Educate clients and potential clients on how to subscribe and service their account.
* Treat clients with respect, build trust, show care and humility in all client interactions.
* Help clients achieve their goals and grow financially.
* Own the client request end to end and route for alternative intervention if not equipped to service the client.
* Entrench clients and deliver value through cross selling.
* Facilitate the sales process by informing clients of the product features and benefits.
* Document client needs analysis and provide corresponding product solutions.
* Obtain referrals from existing clients as well as leads from other business units.
* Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
* Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self\-service channels.
* Collaborate with internal stakeholders to provide complete financial solutions for clients.
* Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
* Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
* Act with a client first mindset in all client engagements.

Nedbank Goals:


* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
* Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
* Increase market share of primary clients by entrenching clients through Core\+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
* Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
* Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
* Support the achievement of the sales and service strategy objectives and values.
* Enable Nedbank's strategy of being financial experts who do good.
* Covert leads into sustainable business for Nedbank in a responsible manner.

Risk and Compliance:


* Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
* Report suspicious transactions to the relevant department.
* Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
* Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra\-violet lights to identify false identity documents).
* Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
**Minimum Experience Level**
----------------------------


2 years or more Banking Client Service, Sales, Relationship experience.


**Preferred Qualification**
---------------------------


NQF Level 7 in Finance or Business


FAIS Approved Qualification


**Technical / Professional Knowledge**
--------------------------------------


* Product sales skills
* Sales Strategies
* Product Knowledge
* Customer service principles
* Nedbank policies and procedures
* Customer relationship management
**Behavioural Competencies**
----------------------------


* Building Customer Loyalty
* Building Trusting Relationships
* Sales Persuasion
* Technology Savvy
* Planning and Organizing
* Adaptability
* Applied Learning
\-


***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

Client Advisor - Vincent Park - East London

**Job Requisition detail**
--------------------------


Req: 148491


Role: 80 Hour Service Consultant


Area: Fourways


Advert closing date: 04/11/2026


**Job Family**
--------------


Sales and Service


**Career Stream**
-----------------


Client Service


**Leadership Pipeline**
-----------------------


Manage Self: Technical (MST)


**FAIS Affected**
-----------------


FAIS Affected \- Yes
**Job Purpose**
---------------


To educate clients on the convenience, security and functionality of digital and self\-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations.


**Job Responsibilities**
------------------------


Client Engagement:


* Address any concerns relating to the queue flow or digital devices.
* Assist client to download online applications and resolve any log in issues.
* Assist the client to buy value\-added services (e.g. pre\-paid data and airtime) online or through a self\-service device.
* Assist the client to obtain statements, cards and other relevant documentation from self\-service zones.
* Build and maintain client relationships by keeping clients informed of progress or action taken regarding their applications, queries and requests.
* Discover client's service and digital needs through connecting, understanding and delivering financial solutions with care.
* Educate clients and potential clients on how to subscribe and service their account.
* Educate clients on self\-service, digital functionality and features.
* Facilitate a conversation with the client to assist them to complete their service needs online.
* Identify quality sales leads and enable cross\-selling (without advising) through client engagement, fulfilling, making suggestions, referring to the relevant department for action and by capturing it on the client management system.
* Meet, greet, establish and clarify client needs and verify documentation and direct clients.
* Nurture strong, long\-standing client relationships.
* Own the client request end to end and route for alternative intervention if not equipped to service the client.
* Provide knowledgeable client service that fosters mutual trust and confidence.

Business Operations:


* Accept and service cash transactions over the counter.
* Action control check list applicable to teller, enquiries and foreign functions daily.
* Balance and secure branch stock holding (e.g. cards).
* Control the queuing process and prioritise clients with special needs.
* Destroy old stock (e.g. cards) identified by reports.
* Enable the further processing of inter\-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
* Ensure ATM/ID availability through balancing and loading of cash and attending to down devices by performing first line device maintenance support.
* Execute on cash management (i.e. Treasury and holdings), cash efficiency and recycling strategies within the store.
* Load cash, balance and provide first line device maintenance and replenishment of consumables of all store devices.
* Minimize losses and ensure corrective action is taken by declaring any discrepancies in cash holdings.
* Process client deposits, withdrawal, change for change and transfer requests by following relevant procedure and policies.
* Process client forex requests by following the relevant procedures and policies (e.g. FBN, bills and transfers).

Risk and Compliance:


* Mitigate risk by controlling counter and drop safe limits according to policy.
* Prevent fraud and losses by adhering to mandates, as well as client and transaction authentication procedures and policies.

Nedbank Goals:


* Act in the client's interest, inform the client, do what you say and promise, take accountability, and go the extra mile.
* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures and policies.
* Develop, retain and grow the business by delivering against individual and team goals that support a positive client experience.
* Improve digital enticement and migration volumes to self\-service devices and online channels.
  
**Essential Qualifications \- NQF Level**
-----------------------------------------


* Diploma
**Preferred Qualification**
---------------------------


Banking Services (example, Higher Certificate in Banking Services \- NQF5\)


**Minimum Experience Level**
----------------------------


1 \- 2 years Retail/Banking Client Service, Cash, Technology Savvy, 1st Line Problem Resolution experience. Where applicable, Foreign experience.


**Technical / Professional Knowledge**
--------------------------------------


* Customer service principles
* Product Knowledge
* Problem solving skills
* Relationship management
* Nedbank security policies and procedures
* Governance, Risk and Controls
* Forex product
**Behavioural Competencies**
----------------------------


* Building Customer Loyalty
* Earning Trust
* Collaborating
* Managing Work
* Adaptability
* Stress Tolerance
* Continuous Learning
\-


***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

80 Hour Service Consultant

**Date:** 28 Oct 2026


**Location:** Umfolozi , ZA


**Company:** Peermont Global (Pty) Ltd


**Job Purpose**
---------------


To provide a seamless, smooth, warm and efficient service in the Reception/Guest Services area of the Hotel through checking in and checking out guests, settling all guest related queries, requests, problems and complaints whilst maintaining Hotel Policy and Procedures, Rules and Regulations.


**Qualifications**
------------------


Grade 12


**Minimum Requirements**
------------------------


* Good interpersonal skills will be essential.
* Knowledge of Fidelio would be an advantage.
* Computer literacy would be an added advantage
* Special Training
* Opera training will be provided
**Main Responsibilities**
-------------------------


* To check guests in on arrival.
* To check guests out on departure.
* Manage Guests’ room accounts.
* Follow daily standard procedures.
* Take and direct telephonic enquiries and respond accordingly.
* Manage and execute customer service
* Responsible for role administration
* Contribute towards effective and harmonious working environment
* Attend required training and development
**Main Responsibilities Cont.**
-------------------------------

Receptionist

**Who are we?**

**SupportYourApp** is a global Intelligent Support\-as\-a\-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30\+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?


Join our community as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

**What you will do:**

* Provide consistent, high\-quality customer support across chat, email, and phone;
* Own escalated customer tickets from initial receipt through final resolution, ensuring timely follow\-up and coordination with relevant teams;
* Manage a high volume of customer tickets and cases, prioritizing urgent issues while maintaining accuracy and service quality;
* Investigate complex customer problems, clarify the underlying issues, and break them down into actionable resolution steps;
* Track open cases, document troubleshooting and resolution steps, and keep customer records up to date;
* Follow up with customers and internal stakeholders to communicate progress, provide timely updates, and ensure issues are resolved;
* Collaborate with teammates and cross\-functional specialists to investigate issues, coordinate escalations, and deliver effective solutions;
* Identify customer needs and provide clear, solution\-oriented guidance throughout the support process;
* Manage competing priorities across multiple projects while maintaining an organized and efficient workflow;
* Adapt to evolving tools, software platforms, and operational processes to maintain effective customer support.

**What you need to succeed in this role:**

* Excellent **English skills (C1 for both spoken and written)**;
* **At least 1 year of experience in a customer support role**;
* **Previous experience in customer or technical support for SaaS products or platforms, working with B2B and/or B2C clients;**
* **A strong track record of handling high volumes of tickets, cases, chats, or emails in a fast\-paced environment;**
* Excellent analytical thinking and problem\-solving skills, including investigating complex issues as well as identifying defining actionable next steps;
* Confidence managing multiple projects, competing priorities, and escalated cases under pressure;
* Strong teamwork and collaboration skills, demonstrated through effective coordination with colleagues and other departments;
* Clear, professional communication and a customer\-focused approach to resolving issues;
* Adaptability and a willingness to learn new software, tools, and workflows quickly;
* A proactive approach to case ownership, follow\-up, and resolution;
* Personal laptop or computer (at least 8 GB of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).

**Will be a great plus:**

* Experience communicating with customers via email, chat and call;
* Experience using ticketing systems, CRM platforms, or other customer support tools;
* The ability to quickly learn and adapt to new software, systems, and technical processes.

**Benefits:**

* Flexible schedule;
* Opportunity to cooperate fully remotely;
* Inclusive international environment;
* Compensation in USD;
* Rewards for referring friends;
* Balance between project workload and personal time, but also – internal health policy;
* Responsive leadership interested in your growth and long\-lasting cooperation;
* Greenhouse conditions for self\-development;
* A culture built on trust, with no time\-tracking requirements.
* The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.


You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.


So if you're a proactive **Support Specialist** who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!


Over 1500\+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.


Know someone perfect for the role? Refer them and get rewarded!

*We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.*

*Your personal data will be processed as described in the SupportYourApp* *Candidate Privacy Notice**.*

(Fluent English) L1 Customer Support Consultant (Remote)

**Listing reference:** 027793
**Listing status:** Online
**Apply by:** 4 November 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Other: FMCG, Retail, Wholesale and Supply Chain
**Location:** Richards Bay
**Contract:** Permanent
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
##### **Job description**


**Job Objectives:**


* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
* To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
  

**Knowledge:**


* Basic maths calculations
* Retail/FMCG background and understanding of merchandising and promotions principles
* Understanding of stock management procedures
* Knowledge of customer service excellence
  

**Skills:**


* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills
  

**Competencies:**


Essential:


* Relating and networking
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations

Desirable:


* Working with people
* Persuading and Influencing
* Planning and Organising
* Coping with Pressures and Setbacks
  
##### **Minimum requirements**


**Experience:**
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment

**Education:**
* Essential: Grade 12
* Desirable: Maths 50% and English 50% at Grade 12 level

Customer Service Jobs in Grabouw - Page 5

Vacancies (page 5 of 8)