Browse live customer service jobs in Grabouw, Western Cape. Salaries, top employers and how to apply. Updated regularly.

About the Role Our client, WhatJobs Direct, is seeking a professional and customer-oriented Customer Service Advisor for their operations in Benoni, Gauteng . This role is crucial for maintaining high standards of client satisfaction by addressing inquiries, resolving issues, and providing information about our diverse range of services. The position operates on a hybrid model, blending the convenience of remote work with the collaborative advantages of an office setting. We are looking for ind…

Customer Service Advisor - Hybrid

About the Role Our client, a renowned retailer, is seeking a dedicated and empathetic Customer Service Representative to join their remote support team, serving customers in Benoni, Gauteng and surrounding areas. This fully remote position allows you to leverage your exceptional communication skills to assist customers with inquiries, resolve issues, and ensure a positive brand experience from the comfort of your home. You will be the first point of contact for many customers, handling a variet…

Customer Service Representative - Retail Support

**Responsibilities:**

* Being an ambassador for our brand and offering amazing customer experience.
* Exceed customer expectations by identifying and providing them with the best possible solutions.
* Actively keeping track of sales performance against target.
* Selling a diverse product range and keeping up to date with the latest décor and fashion trends.
* Searching out opportunities for making new sales.
* Assist with replenishing of stock to ensure the store is ready for our customers at all times.

**Qualifications \& Experience:**

* Grade 12 (Matric)

**Skills:**

* Passionate about people is a must.
* Target driven and experience focused.
* Good verbal/ written communication skills
* The ability to multi\-task in a fast\-paced environment
* The ability to work independently
* The ability to take initiative
* A high level of attention to detail
* Builds Customer Loyalty
* Customer Service Delivery
* Navigates Customer Challenges
* Negotiation \& Selling

**Behaviors:**

* Adhering to Standards \- Ensures quality and compliance in the delivery of their work
* Continual Improvement \- Actively seeks opportunities to continually improve processes
* Decision Making \- Analyses complex situations to ensure effective and timely choices
* Driving \& Perservering
* Meeting Customer Expectations \- Consistently delivers exceptional customer service
* Planning \& Organising \- Uses a structured approach to effectively manage tasks
* Relating \& Networking

**Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.**

Sales Associate (120hr) - The Fix - King Williams Town

Lovisa is fast\-fashion Retail  

Lovisa is global, and its growth is infectiously energetic  

See us at careers.lovisa.com

**Benefits**

* Top\-notch training to become a great Team Member (and piercing training!)
* First\-rate Store and Regional Manager to draw support
* Team Referral Rewards Program
* Product for you to wear in\-store from our top\-fashion ranges
* Funky, on\-trend customers
* Bright, warm store
* Easy to explain product
* Oh, and a generous discount on our jewellery!

**Job Description**

* You will live for fashion
* Sell with great customer experience
* Conduct our Piercing service
* Replenish sold stock on the move
* Manage the register
* Clean up the store at open and close
* Build great relationships with colleagues and customers
* Be yourself! Enjoy yourself!

**About you:**

* Strong desire to help and guide customers
* A drive to deliver great results
* An eye for fashion and are aware on all the latest trends
* Strong performance in a face\-to\-face customer environment

 *We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.*

Team Member - Part time

The organisation requires the services of an Officer: Administration (SCM) to render effective and efficient administrative support services. The successful candidate will be responsible for managing office operations, coordinating administrative activities, maintaining information and records, supporting departmental managers. This position is a permanent position and will be based at Groenkloof National Park.


#### **Location**


Groenkloof National Park (Head Office)


#### **Requirements**


* NQF Level 6 qualification in Office Management / Administration/ Public Management.
* NQF Level 7 in Office Administration, Administration, Public Management will be an added advantage.
* 2 – 4 years’ work experience in administrative/ secretarial support.
* Basic Financial Management.
* Ability to use Microsoft Word, Excel, Teams.
* Finance for non\-financial employees.
* Ability to create report on expenditure and process invoices.
* Ability to provide administrative support.
* Manual and electronic filing systems.
* Ability to manage information and a filing system.
* Relevant policies and procedures.
* Knowledge of organisation facts, data and information and understanding.
* Relevant SANParks systems.
* Knowledge of drafting minutes.
* Understanding of the Public Finance Management Act (PFMA), and all other National.
* Treasury Prescripts relevant to SCM.
* Communication (written and Verbal).
* Interpersonal skills.
* Time management.
* Planning and coordination skills.
* Attention to detail.
* Reliability and integrity.
* Multitasking ability.
* Teamwork and collaboration.
* Customer service orientation.
* Ability to work under pressure.
* Strong organizational and time\-management skills.

#### **Responsibilities**


Office Administration


* Oversee daily office operations and provide administrative support to management and staff.
* Ensure adherence to SANParks policies and Procedures.
* Implement administrative best practices.
* Maintain office supplies inventory and place orders when necessary.
* Monitor asset movement and conduct regular asset verification.
* Ensure information flow (Telephonic) and handle queries.
* Manage bookings and logistics for the department.
* Photocopying, printing, binding and collating of documents.
* Consolidate and preparation departmental reports.
* Weekly Updating of the APP, and Priority Projects.
* Arrange meetings and other events.
* Coordinate multiple diaries.
* Take minutes as and when required.
* Support onboarding processes of new employees.

Financial \& Procurement Support


* Assist with procurement processes in line with SCM policies and procedures.
* Budget monitoring, reconcile and report items of concern.
* Process requisitions, invoices, and payment submissions.
* Keep financial records.
* Conduct pre\-audits on office financial records.
* Filing of financial records.

Information and Records Management


* Maintain effective filing and records management systems in accordance with the Records
* Management prescripts.
* Filing forms or other structured documentation
* Updating financial files
* Retrieve records from the manual or electronic system.
* Filing incoming mail (physical and electronic)
* Maintaining detailed records
* Ensure proper filing of all documentation and dissemination of information.
* Support audits and compliance documentation.
* Assist with risk management and reporting requirements.

#### **Please Note**


SANParks is an equal opportunity employer. SANParks reserves the right not to make an appointment. Preference will be given to qualifying candidates with disabilities.


Applicants in possession of foreign qualifications are to submit evaluated results by the South African Qualifications Authority.


#### **Salary**


R 409,290\.00 – R 491,137\.50 Annual Package


### **How To Apply**


Interested candidates who meet the above requirements should forward their applications accompanied by the required documentation listed below to the following:


#### **Documents Required**


A detailed Curriculum Vitae, cover letter, certified copies of qualification(s), and Identity Document (certified within the past 3 months) to the following address:


Human Resources Division


SA National Parks


PO Box 787


PRETORIA


0001


Fax: 086 295 4078


Email: careers1@sanparks.org


Applications that have not been responded to within 21 days should be regarded as unsuccessful.


#### **Closing Date**


09 November 2026

Officer: Administration (SCM)

Service Delivery Manager \- Customer Care**Ready to turn bold ideas into real\-world impact?**  

 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry\-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large\-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.  

  

If you thrive in a fast\-moving, innovation\-driven environment, love building and deploying cutting\-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.  

  

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  

 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

**Job Description**


Responsibilities: Oversee day\-to\-day customer care operations, ensuring consistent service delivery across support channels. Manage team performance against defined SLAs and KPIs, driving improvements in customer satisfaction and operational efficiency. Collaborate with cross\-functional teams including Quality, Training, and Workforce Management to ensure process readiness and compliance. Lead and mentor team managers to foster engagement, capability development, and high\-performance culture. Analyze customer feedback and operational data to identify trends, root causes, and opportunities for service enhancement. Support client interactions by addressing operational queries, participating in service reviews, and driving resolution of escalations. Implement continuous improvement initiatives to optimize workflows, reduce turnaround time, and enhance customer experience. Ensure adherence to company policies, regulatory requirements, and contractual obligations in all customer care activities.**Qualifications**


Bachelors \- Business Administration, Bachelors \- Communication, Bachelors \- Hospitality Management, Bachelors \- Information Technology, Bachelors \- Marketing**Certifications**


ITIL V3 Foundation \- AxelosAxelos, Project Management Professional (PMP) \- Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)**Required Skills**


Account Maintenance, Banking Capital Markets, Cash Application, Credit Underwriting, Loan Servicing, Personal Banking, Retail Banking, Wealth Management**Language**


English (Required)**Language Proficiency \-**

Proficient \- C2**Additional Job Location \-**

**Job Type**


Regular**Master Skill List \-**

Customer Care**Remote Type \-**

Office**Work Shift \-**

Standard (South Africa)**Why join Genpact?**  

* **Lead AI\-powered transformation** – Drive innovation and solve real\-world business challenges that matter
* **Make an impact** – Help global enterprises solve business challenges that matter
* **Accelerate your career** – Gain hands\-on experience, mentorship, and world\-class learning opportunities to stay ahead
* **Work with the best** – Join 140,000\+ bold thinkers and problem\-solvers who push boundaries every day
* **Thrive in a values\-driven culture** – Our courage, curiosity, and incisiveness \- built on a foundation of integrity and inclusion \- allow your ideas to fuel progress


  

Come join the 140,000\+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  

Let’s build tomorrow together.  

  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.


Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice\-for\-employment\-candidates

Service Delivery Manager - Customer Care 4C

**MAIN****FUNCTIONS OF THE JOB**

  



Teller Processing and Administration


* Cash deposits and withdrawals
* EFT and internal transfers
* Closure of accounts
* Reversal of fees
* Ensures daily processed work balances at the end of the working day
* Ensures that all security procedures are adhered to minimize or mitigate risk
* Updating of Stats on Sharepoint
* Reporting of suspicious transactions
* Scanning of documentation deposits, withdrawals, etc and uploading of teller recons
* Capturing of EFTs
* Capturing profit instructions, debit orders, etc  


Forex Processing
* Processing of Forex orders as placed by customers either telephonically via Customer Services or walk\-ins
* Obtains all the necessary documentation including FICA to process the deal.
* Confirms appointments and the booking of rates for customers
* Provides client with banking details and amount required for the deal
* Processes the deal on iMal and GTS
* Attend to all administrative requirements once the deal has been finalized.
* Ensure compliance with regulations and policies and procedures
* Ensures that deals comply with S A Reserve Bank and the Bank’s requirements as per policy and procedure
* Identifies and reports any suspicious transactions
  


Enquiries Administration


* Assists clients with completion of deposit and withdrawal slips
* Attends to withdrawals, transfers and early withdrawal requests for walk in clients
* Provides statements and IT3Bs as and when requested and charges client accordingly
* Obtains relevant Fica documents from clients and updates on iMal accordingly
* Assists client with updating of personal information
* Attends to any queries in relation to all the bank’s products as well as client queries
* Extract Transactional Banking reports and complies report
* Issues replacement debit cards to clients
* Refers clients to respective consultants depending on the nature of the client request
* Handles customer complaints and directs to the relevant departments
* Management of security items
* Ensures the Banking Hall is always neat \& presentable
* Assists clients with registering for Mobile App and any related queries
* Assists with any back\-office functions on an ad\-hoc basis\- projects and tasks

  



Customer Service


* Participates in cross selling of the Banks products at all given opportunities
* Provides an efficient and professional service to clients
* Ensures that clients queries are attended to professionally and timeously
* Attends to queries and requests received via email

  



Compliance


* Ensures that all functions are carried out in accordance with the Banks procedures and compliance regulations
* Ensure identification and verification of the client for all transactions

  

**QUALIFICATIONS**


* Grade 12
* Appropriate Banking qualification would be an advantage  


**PREFERRED****EXPERIENCE**

  


	+ A minimum of 1\-2 years General Admin or Banking experience.

**KNOWLEDGE**

  


* Banking processes
* MS Office  


**NOTE**
* Due to this being considered a critical position at the Bank, notice of termination of employment is three


(3\) months.

  



Al Baraka Bank is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference.

Teller and Enquiries Clerk - KwaZulu - Natal

Designation: Employee Benefits Adviser Assistant (ADP) \| Rosebank, Gauteng \| Permanent
  

Category: Administration and Operations
  

Job Level: Skilled technical and academically qualified workers, junior management, supervisors, foremen and superintendents
  

Posted by: PSG Financial Services
  

Posted on: 27 Oct 2026
  

Reference Number: POS43172
  

Closing date: 09\-Nov\-2026
  

Position Type: Permanent
  

Location: Rosebank
  

  

Overview:  

  

**VACANCY \| EMPLOYEE BENEFITS ADVISER ASSISTANT (ADP)****\| ROSEBANK, GAUTENG \| PERMANENT**


PSGs commitment to transform and embrace diversity is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce. In achieving our employment equity goals, we give preference to applicants from designated groups, and we encourage people with disability to apply.


**Calling All Finance Graduates!**


Ready to launch your career in the financial world? Join our exclusive programme and secure a permanent position at PSG.


Over 18 months, you will receive world class training and development, guided by seasoned and established financial advisers and Regional Managers who are committed to your success. This is your golden opportunity to build a thriving career with unmatched support and endless growth potential.


Don’t just dream about your future in finance—make it happen with PSG Financial Services.


Apply now and unlock your potential


**What does the programme offer:**


* Permanent employment
* An eighteen\-month training and development plan to develop your knowledge and skills to become an adviser whilst permanently employed
* On\-the\-job mentorship and training from established financial advisers
* Support, coaching and monitoring from HR, Regional Managers and Heads of Divisions.

**Job description:**


PSG, **Sandton Employee Benefits (SEB)** has an exciting opportunity for a finance graduate to join our 18\-month graduate programme while being permanently employed in an Employee Benefits Adviser Assistant role. The successful candidate will support the practice co\-ordinating Manco meetings, member presentations, and dealing with employee benefits administration, member queries, client service and claims\-related processes.


**Responsibilities:**


* Assist with scheduling Manco meeting and Member education presentations
* Preparing Manco packs and Minutes following the meetings
* Preparing Powerpoint presentations for member sessions
* Day\-to\-day administration for allocated employer groups
* Assist with member queries relating to group risk and retirement benefits
* Support withdrawal, disability and group risk claim processes
* Engage with employers, HR/payroll teams, insurers and administrators
* Keep CRM/client records accurate and up to date
* Track and follow up on outstanding queries, claims and amendments
* Attend training and client/admin meetings when required

**Minimum requirements:**


* Completed Matric certificate
* Completed Bachelor’s degree (Preferably majoring in Finance, Economics, Business Management, Management, Investment Planning/ Risk Management)
* 1 \- 2 Years experience in risk and retirement industry in the financial services industry
* Interest in employee benefits, group risk and retirement administration
* Strong proficiency in English (verbal \& written)
* Computer literacy/MS Office

**Competencies required:**


* Professional communication skills
* Technical proficiency in systems, MS Office, Co\-pilot
* Organisational and multitasking ability
* Attention to detail
* Process driven
* Proven ability to take initiative
* Confidentiality and discretion
* Willingness and openness to learn
* Accuracy in administration
* Ability to prioritise and work under pressure
* Strong customer focus keeping clients updated throughout any incomplete task
* Regular follow ups until matters are resolved

**How to apply:**


Candidates interested must apply on the PSG Careers website https://www.psg.co.za OR browse vacancies https://bit.ly/3bD2iAk by no later than 09 November 2026\. By submitting your application, you are giving PSG Financial Services implicit consent to the storage and processing of your personal information. If you are not contacted within 2 weeks of your application, please accept that your application was unsuccessful.

Employee Benefits Adviser Assistant (ADP) | Rosebank, Gauteng | Permanent

We are looking for a customer\-focused, organised, and technically minded **Service Advisor** to join our team in the commercial truck industry. The successful candidate will act as the link between customers and the workshop, ensuring that vehicle repairs and maintenance are managed efficiently, professionally, and within agreed timelines.

The ideal candidate must have good communication skills, strong administrative abilities, and a solid understanding of truck servicing and repairs. The ability to work under pressure in a fast\-paced workshop environment is essential.

Key Responsibilities

* Receive customers and assist with truck service and repair enquiries.
* Open, manage, and close job cards accurately.
* Assess customer concerns and communicate repair requirements to the workshop team.
* Liaise with workshop managers, technicians, parts departments, and customers.
* Prepare and communicate quotations for repairs, servicing, and maintenance.
* Obtain customer authorisation before proceeding with additional repairs.
* Provide regular updates to customers regarding repair progress and expected completion times.
* Monitor workshop jobs to ensure work is completed within agreed deadlines.
* Explain technical findings, repairs, and maintenance requirements to customers.
* Ensure all job cards, invoices, quotations, and service records are accurate and up to date.
* Follow up on outstanding work, parts availability, and customer queries.
* Handle customer complaints professionally and assist with resolving service\-related issues.
* Promote customer satisfaction and maintain professional relationships with fleet operators and truck owners.
* Ensure compliance with company procedures, workshop standards, and health and safety requirements.

Minimum Requirements

* Grade 12 / Matric.
* Previous experience as a Service Advisor, preferably in the truck, diesel, automotive, or commercial vehicle industry.
* Good understanding of truck servicing, maintenance, and mechanical repairs.
* Experience working with job cards, quotations, and workshop administration.
* Computer literacy and the ability to work with workshop management systems.
* Excellent verbal and written communication skills.
* Strong organisational and administrative skills.
* Ability to manage multiple jobs and priorities in a busy workshop environment.
* Strong customer service and problem\-solving skills.
* Ability to work independently and as part of a team.

Work Location: In person

Service Advisor – Truck Industry

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15\-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

***Please submit your resume in English.***


**To learn more about our team and office culture in Cape Town, South Africa visit the following links.**  

**Careers Page:** https://www.knowbe4\.com/careers/locations/cape\-town  

**Glassdoor**: https://www.glassdoor.com/Location/KnowBe4\-Cape\-Town\-Location\-EI\_IE969384\.0,7\_IL.8,17\_IC2653748\.htm  

**LinkedIn:** https://www.linkedin.com/company/knowbe4/life/southafrica/



The Onboarding Consultant is a key member of the KnowBe4 Global Customer Services team, responsible for ensuring a seamless and successful onboarding experience for KnowBe4 customers across its portfolio of products (Security Awareness, Cloud Email Security, Risk Management) . The Onboarding Consultant will work closely with customers as well as key internal stakeholders including Sales, Customer Success Managers (CSMs), Customer Support, Product and Engineering to guide clients through the onboarding process, providing best practices on product setup, configuration and activation, product capability and feature review, and advice and guidance in deploying an initial high value use case into production.


**Responsibilities:**


* Lead the onboarding and implementation process for new customers, ensuring timely and successful deployment of the KnowBe4 platform.
* Collaborate with CSMs and Sales to understand customer goals and design onboarding plans tailored to their needs.
* Provide hands\-on support during platform setup, configuration, and initial training.
* Act as the primary point of contact for customers during onboarding, addressing inquiries and resolving issues promptly.
* Provide recommendations on how best to integrate our products and platform into a customer's technical environment based on their security protocols
* Provide best practices on how to manage and maintain the platform so customers can move quickly and efficiently into the adoption phase
* Ensure proper handoff between Sales and Customer Success teams providing a seamless onboarding experience for customers
* Coordinate with Product, Engineering and Customer Support on product questions and feedback that arise as part of the onboarding process
* Document all onboarding steps and milestones, all system configuration updates and the final customer solution deployed into production


**Minimum Qualifications:**


* Bachelor's degree or equivalent education preferred
* Familiarity with standard concepts, practices and procedures within the IT Security Field and AI/SaaS technology space, 2 years experience in Customer Implementation, Customer Onboarding
* Support, Technical Consulting, Business Analyst or related roles and experience
* Experience with Salesforce or other CRM
* Experience with a Services PSA solution and/or time tracking
* Experience with Microsoft Excel and Word
* Experience with Gmail and Google Docs
* Experience with web browsers (Chrome, Internet Explorer, etc.)
* AI/Saas application, Cybersecurity and IT experience is plus

**Our Fantastic Benefits**



We offer company\-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses \- all in a modern, high\-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4\.com/careers/benefits.
*Note: An applicant assessment and background check may be part of your hiring procedure.*


**Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre\-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4\.com/careers/request\-accommodation.**



No recruitment agencies, please.

Onboarding Consultant (Located in South Africa)

Offering standout service is the cornerstone of our brand, which is why every Jonsson Workwear customer is served brilliantly, always. We go to great lengths to ensure every encounter with our brand is exceptional, and that each customer’s needs are met.
 



  





 To look after each of our customers and ensure they are connected with the workwear best suited to their requirements, they are assisted by our Customer Support. These individuals play a key role in understanding and adapting to our customers’ exact needs, ensuring they are met with the efficiency and brilliance that best reflects our brand.
 



 To keep exceeding our customers' varied needs, our George store seeks a driven, highly professional and customer\-obsessed individual to join our team. As our in\-store point of contact, you are presentable, well\-spoken and professional, always prepared to go to great lengths to wow our customers, ensuring they are served with authentic consideration, charisma and obsession.
 



  





 The individual best suited to this role will be required to:
 


* Provide in\-store exceptional customer service.
* Create new customer connections while strengthening existing partnerships to better understand each customer’s requirements.
* Utilise your product knowledge to suggest solutions that meet and surpass customer’s needs.
* Display the communication and interpersonal skills needed to effectively engage with customers and collaborate with colleagues.
* Ensure a smooth experience for customers, from recommending workwear solutions to processing their requests.
* Carry out all required tasks efficiently, maintaining accuracy with urgency.
* Follow up, follow through and fulfil your commitments, always.



  





 In line with Jonsson Workwear’s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.

Customer Support

**Beauty Consultant**
=====================


Details
  

Closing Date 2026/11/03
  

Reference Number SHO261027\-3
  

Job Title Beauty Consultant
  

Job Type Full Time
  

Location \- Country South Africa
  

Location \- Province Gauteng
  

Location \- Town or City Allen's Nek
  

Job Category Retail
  

About the role
Are you passionate about beauty and skincare? Medirite Plus Allen's Nek is looking for a dedicated Beauty Consultant with a strong interest in the retail beauty industry to join our team and provide expert advice on beauty and wellness products. The successful candidate will be responsible for advising customers on beauty, skincare, and wellness products, assisting with product selection and pricing enquiries, promoting and selling beauty products, and delivering exceptional customer service. The role also requires building positive customer relationships and ensuring an engaging shopping experience for all customers. This is an exciting opportunity for an individual who is passionate about beauty, customer service, and sales and is looking to grow their career in a dynamic retail environment.

  

  

What you'll do
You'll be required to:


* Maintain efficient operations, stock management, and shrink control in the beauty department while upholding housekeeping and administrative standards.
* Giving product demonstrations and helping customers find products that meet their needs.
* Identify customer needs and recommend cosmetics and skin care products based on their preferences.
* Drive and maximize beauty department sales through promotions, cross\-selling, and up\-selling beauty products.
* Ensure proper presentation of products on shelves.
* Explain to customers how to use products they’re interested in buying.
* Keep up to date on all beauty products, ranges, trends, promotions, and events in order to provide accurate information to customers at all times.
* Ensure and maintain high levels of customer satisfaction by providing excellent customer service by means of sales, merchandising, and stock control of products.
* Handle customer queries and escalate where necessary to management.
* If required, assist with any ad hoc duties, excluding dispensary.
  

What you bring
**Qualification**:


* Grade 12 qualification
* Professional certification in Beauty Therapy and Makeup or any other relevant course. Certifications in cosmetology will be an added benefit.

**Experience**:


* Proven experience working within a beauty and skincare environment in a similar role.
* At least 5 months of point of sale / till point experience within a retail environment.
  

Policy
**Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.**


We are committed to Employment Equity when recruiting internally and externally.


Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position. All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.


If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.

Beauty Consultant

JOB TITLE : Customer Service Co-ordinator Department : Ares Holdings, Brands Reporting to : Sales Operations Manager Direct reports : N/A Key customers : Marketing team, Warehouse and distribution teams Main purpose : To provide end‑to‑end operational and customer service support to the Sales and Commercial teams by ensuring accurate order processing, effective stock and CRM coordination, and seamless communication between customers, warehouse, finance and internal stakeholders, enabling effici…

Customer Service Co-ordinator

Minimum Requirements: Must have a minimum of 5-7 years experience in Shipping, Logisics or Supply Chain with strong focus on Reefer cargo, temperature-controlled cargo Must have at least 2-3 years experience in a Supervisory or Team Leadership role within Customer Service Operations Bachelor's Degree in Logistics, Shipping, Supply Chain Management, Martime Studies or a related field Previous knowledge and experience of PTI (Pre-Trip Inspection) and PPECB requirements Strong knowledge of Reefer …

National Reefer Customer Service Supervisor

Our client in the swimming school industry is looking for a friendly, organised and people-oriented Customer Service Coordinator to join their team. This role is ideal for someone who enjoys interacting with people, making clients feel welcome and ensuring everything runs smoothly behind the scenes. You will be the first point of contact for clients, assisting with enquiries, coordinating swimming lesson bookings and providing a warm, professional and efficient service. The successful candidate…

Customer Service Coordinator

Join our team as a Customer Service Representative. Responsibilities Communicate with customers via phone, email and chat. Support International clients. Provide appropriate solutions and answers to complaints. Keep records of customer interactions while following communicated procedures and guideline. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms 6 months - 1 year in Cus…

Customer Service Advisor

Introduction Join our team as a Customer Service Representative. Responsibilities Communicate with customers via phone, email and chat. Support International clients. Provide appropriate solutions and answers to complaints. Keep records of customer interactions while following communicated procedures and guideline. Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Requirement…

Ready to make an impact? Bring your skills, curiosity, and commitment to Concentrix — where 550,000 game-changers across 70 countries are proud to call us their employer of choice. Belong to a global community that celebrates individuality, inclusion, and diversity. Grow with the tools, support, and opportunities to become your best self. Thrive in a culture that supports success, well-being, and belonging. Unlock new career possibilities and grow with us — together. Jumpstart your career in Ca…

UK Customer Service Advisor

We're Concentrix. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracti…

USA Customer Service Advisor

Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of R7524,56  Incentives You'll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you'll become part of a community of like-minded individuals who become …

Customer Service Chat Advisor

**We are looking for a friendly, professional, and customer\-orientated Frontliner to join our Specsavers Grassland Junction practice!**
 As the first point of contact for our patients, you will play a key role in creating a welcoming athmosphere, managing appointments, handling inquiries, and assisting with administrative tasks. Your excellent communication skills and attention to detail will ensure a smooth and efficent patient experience. If you thrive in a fast\-paced enviroment and have a passon for customer service, we'd love to hear from you.

Frontliner: Specsavers Grassland Junction

**Job Title**
 USA Customer Service Advisor
   

  

**Job Description**
 Join us and be part of this journey towards greater opportunities and brighter futures.
   

  

 We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution\-focused, tech\-powered, intelligence\-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game\-changing careers in over 70 countries, attracting the best talent.
   

  

 Our game\-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
   

  

 Position Summary
   

  

 Looking for an opportunity to build a career in the service industry? Join Concentrix as a
 **Customer Service Advisor** 
 in our vibrant
 **Durban** 
 office, supporting an internationally innovative campaign in an on\-site environment.
   

  

 In this role, you’ll help customers resolve queries, manage escalated cases, and deliver positive customer experiences with professionalism, care, and confidence. This opportunity offers a
 **base salary of R8 000** 
 , a
 **guaranteed campaign allowance of R1 000** 
 , and performance\-based incentives.
   

  

 What you will do in this role
   

  

 In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet.
   

  

**As a Customer Service Advisor, You Will**
* Take ownership of high\-profile and escalated cases from start to resolution
* Manage work orders within agreed business SLAs
* Assess health and safety risks and take a proactive approach to help mitigate risks to the client’s business
* Consistently apply agreed behavioural, quality, and compliance standards
* Share knowledge, updates, and best practices with colleagues
* Communicate campaign\-relevant information to colleagues, customers, and managers
* Develop and maintain up\-to\-date knowledge of the campaign
* Work toward first contact resolution in every customer interaction
* Protect information security and follow the correct processes when raising concerns
* Provide excellent customer experiences at all times
* Verify and update customer information accurately
* Proactively offer solutions to customer questions, issues, or concerns


**Your Qualifications**
 We embrace our game\-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.
   

  

**Concentrix Is a Great Match If You**
* Have a minimum of 12 months of international BPO call centre experience
* Are credit\-clear
* Have passed Grade 12
* Can work shifts in a 24\-hour environment
* Are proficient in English verbal and written communication
* Are motivated, dependable, and able to take ownership of responsibilities
* Can manage customer conversations with patience, clarity, and professionalism
* Are comfortable working in a fast\-paced, service\-focused environment
* Enjoy solving problems and supporting positive customer outcomes


**It Will Be a Plus If You**
* Have experience in travel, e\-commerce, retail, or fintech
* Have experience managing escalated customer queries
* Are comfortable learning new systems, processes, and campaign updates quickly


 What's in it for you
   

  

 We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.
   

  

**In this role, we offer benefits that help support your unique lifestyle:**
* Monthly salary of R8 000
* Guaranteed campaign allowance of R1 000
* Up to R3 000 incentive based on performance
* Choice between Medical Aid or Medical Insurance
* Medical Aid covers the employee
* Medical Insurance covers the employee and 2 dependents
* Retirement fund
* 2\.5% employer contribution and 2\.5% employee contribution
* Subsidized transport provided between 7 pm and 6 am
* Employee transport contribution capped at R350
* Group life cover
* Employee Assistance Programme, EAP
* Access to financial well\-being sessions, will\-writing sessions, and stress management sessions
* Team building and upskilling training opportunities
* Interactive and inclusive company culture


 Power the best version of you!
   

  

 At Concentrix, we invest in our game\-changers because we know that when our people thrive, our clients and their customers thrive.
   

  

 If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k\+ game\-changers around the globe call Concentrix their “employer of choice.”
   

  

 Eligibility to work
   

  

 In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company’s EE Plan.
   

  

 Disclaimer
   

  

 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
   

  

 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.

1\. Maintain Stock levels



2\. Attend to Customer requirements  

3\. Customer Queries resolution  

4\. Managing the delivery of customer goods  

5\. Manage Admin function  

6\. Orders  

7\. Manage Non\-stock items quotations  

8\. Meet Deliveries deadlines  

9\. Customer service  

10\. To uphold and promote the company values and culture


  

* Grade 12
* 3 year’s retail sales experience, in building/construction environment

Customer Service Jobs in Grabouw - Page 8

Vacancies (page 8 of 8)