Browse live customer service jobs in Umhlanga, KwaZulu-Natal. Salaries, top employers and how to apply. Updated regularly.

At **SA Home Loans**, we’re more than a financial services provider, we’re a purpose\-driven organisation committed to changing lives by making homeownership possible for more South Africans. As a specialist, non\-bank mortgage provider, we combine innovation, transparency, and a client\-first approach to deliver tailored home financing solutions that truly make a difference.

Join a team that is passionate about empowering people, driven by excellence, and dedicated to creating an amazing customer experience at every step of the homeownership journey.

**Lead Generation \& Prospecting**

* Proactively generate and manage a pipeline of potential home loan clients through networking, partnerships, referrals, and direct marketing initiatives.
* Execute targeted prospecting activities to build sustainable lead sources and consistently support sales conversion targets.

**Client Needs Analysis**

* Conduct thorough needs analysis using effective questioning techniques to understand clients’ financial position, affordability, and home\-finance requirements.
* Pre\-qualify clients by assessing credit health, financial background, and potential risks, and recommend appropriate solutions aligned to their needs.

**Solution Matching \& Product Guidance**

* Recommend tailored home loan solutions by applying in\-depth product knowledge and aligning offerings to the client’s financial profile and needs.
* Clearly explain application processes, credit criteria, required documentation, and any conditions to ensure informed client decision\-making.

**Client Relationship Management**

* Maintain consistent and proactive communication with clients throughout the application and approval process, ensuring clarity and amazing service excellence.
* Build long\-term relationships by conducting post\-approval follow\-ups, resolving queries promptly, and actively generating referral opportunities.

**Sales Administration**

* Complete and capture applications accurately, based on what the client requires and qualifies for.
* Compile supporting documents and ensure the file is completed and ready to process**.**

**Minimum Requirements**

* Matric or NQF Level 4
* Own Car \& Valid Drivers License (compulsory)

**Experience**

* 2\-3 years sales experience (preferably financial services, property, insurance, banking)
* Proven track record of meeting or exceeding sales targets
* External sales experience
* Experience working with leads, pipelines, and conversion targets
* Strong Marketing and administrative skills

**Key Core Compentencies**

* Personal development
* Motivating
* Drive
* Results\-oriented
* Providing feedback
* Structuring
* Decisiveness
* Negotiating
* Dutifulness
* Performing under pressure

If you haven't heard from us within 14 days of applying, please note that your application was unfortunately not successful on this occasion.

Work Location: In person

External Sales Consultant

**MAIN PURPOSE OF POSITION:**  

  

The Channel Account Manager role is accountable for achieving sales targets and is responsible for pursuing and closing qualified leads identified by the Client Management team and other relevant departments. Apart from prospecting new clients, the account manager will leverage existing accounts to identify new opportunities. They will be responsible for presenting tailored solutions, value propositions, partner configurations, cost structures, and revenue models that meet the client's requirements. The account manager will collaborate with clients at various levels and internal subject matter experts to ensure a seamless sales experience.  

  

**Performance Standards**  

**Operational Excellence**  

* Leverage technology domain expertise to facilitate sales closure.
* Handling Conceptual Technology Hurdles in the Sales Process
* Maintain a high level of relevant knowledge about your products and services.
* Maintain awareness of the competitive landscape, market pricing, and strategy and how to penetrate a new market.
* Ensure that you provide the best possible service and outcome for the partner and client.
* Our value propositions should be communicated consistently across all stages of the sales process.
* Cultivate connections with various partners and client stakeholders and successfully negotiate deals to meet your sales objectives and quotas.
* Create and uphold clear account plans for appropriate clients and targets.
* Anticipate, identify, and manage upcoming opportunities in the medium and long term.
* Partner with internal teams to ensure the scope of work and proposals are tracked and managed.
* Use sales methodologies and tools such as target plans, opportunity plans, and account plans to drive the sales process.
* Develop and implement an opportunity plan, to provide regular check\-ins with the primary point of contact.

**Financial Excellence**  

* Ensure revenue targets are met through product sales, within agreed\-upon timelines and financial goals.
* Review the profitability of products and determine the price of existing and new investment strategies in line with projected value, competitor offerings, and market trends.
* Accommodate the wider territory sales plan and execute the sales strategy. Then, create a distinct strategy that satisfies your sales targets.

**Vendor Excellence**  

* Work closely with product vendors to ensure the best possible outcomes.
* Collaborate with technology vendors and align with company goals and objectives.
* Comprehensive comprehension of their solutions and how they can be beneficial to our partners and clients.

**Partner Excellence**  

* Collaborate with Partner engineers, technical architects, solution architects, and consultants to ensure that the final product meets the client's requirements.
* Collaborate with Partner \& Customer Engineers, Consultants, and Project Managers during the initiation stage of a project to ensure its success.
* Enhancing Your Client/Partner Interactions with a Strong Grasp on Product and Service Knowledge.
* Client Interactions with a Strong Grasp on Product and Service Knowledge
* Uncover and understand partner and client business goals.
* Focusing on the Solution: Deliverables that Meet partner and client Needs.
* Performing Functional Gap Analysis to Resolve partner and client Business Issues.
* Conducting partner and client Workshops and Presentations.
* Understanding of partner \& client business and a deep understanding of the specific technological solution.
* Managing Your Channel Partners Effectively.
* Streamline the onboarding process for new channel partners.
* Establish measurable targets for channel partners and ensure they are met

**People Excellence**  

* Deliver training sessions to client\-facing staff and develop learning materials for them.
* Train the sales team on products and services to help them close deals.

  

**REQUIREMENTS:**  

  

**Internal training associated with competencies:**  

* During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on\-the\-job training experience.
* Completion of the Vendor Learning Portal /relevant Certificates – Sales, Operations, and Technical.
* Completion of relevant behavioral interventions to assist identified competency in the role.
* Understanding all products/solutions from the top security vendors.

  

**Minimum Qualifications:**  

* Information Technology Diploma would be an added advantage.
* Matric

  

**Minimum Experience:**  

* 2\-3 Years’ experience in the IT industry.
* Demonstrable experience in a similar position.
* Strong comprehension of and experience in networking, Audiovisual, VoIP, and physical security solutions.
* Experience with the products/solutions from the top vendors.
* Relevant experience in the technology industry.
* Demonstrable history of involvement in designing and implementing new products or product lines.
* Information Technology sales and/or pre\-sales experience.

  

**Physical Requirements:**  

* Own reliable transport and a valid driver’s license

  

**Required Attributes:**  

* Expert level capability and the ability to work independently with little instruction on day\-to\-day workload.

  

**Office Requirements:**  

* Work\-from\-office environment.
* Semi\-formal dress code.
* Working hours are from 08:00 – 17:00\.
* Excellent international business language skills (English), both written and verbal.
* Reliable transport to and from the office

  

**NOTE:**
  

* This is a permanent position subject to a successful three\-month probationary period.
* You will be required to perform such duties as reasonably required by the business.
* Your job description may be amended from time to time if it is valid and reasonable.
* You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
* Duties must be performed faithfully, diligently, and to the best of your abilities.
* You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
* You may be required within reason, to work outside of set duties and/or perform in more than one role.

Channel Account Manager - Digital Security - KZN

PERSONAL ASSISTANT/SALES RECRUITMENT ADMINISTRATOR TO THE DIRECTOR VACANCY PAVILION

REQUIREMENTS :

Human resource certification or diploma

Recruitment certification or diploma with experience of 2 years and above

AGES 29\-45 will only be considered

Own reliable transportation

Must be flexible and willing to travel once or twice a week to other branch located in Gateway

Must live close to Pavilion mall and surrounding area

Experience in stocktaking, inventory count, audits

Recruitment experience of 2 to 3years ideal schedule, reference checks, HR filing

Scheduling, bookings, administrative management, marketing skills and support knowledge

Management level

Staff Time\-sheets Payroll sheets submissions to accounts once completed and authorized

Company expenses tracking

Invoice control management

Audit handle of store machines sign in sig out sheets

Assist Director with operational support of both clinics

Liason support of clinics supplies customer services, claims, enquiries as 3r3rd appoint for both branches

Must be flexible and willing to assist wherever needed within time of working hours

Micro soft word document, outlook, xcel, spreadsheets, pilot presentations competent

Well presented, committed, dependable and reliable, responsible, trustworthy, punctual

Serious about your career to grow with this company

Great communication skills

Non smoker, no gold teeth, nor tatoos, grooming is a must due to nature of business

Hard working, good work ethics, good values, sound integrity is a must

Only serious Professionals will be considered

Hours:9\-6

6 days off per month(2 of those days will be a full weekend)

1 hour lunch break

Remuneration :Starts from R7000 to R9000(D. O. E and qualifications, experience is a must)

Contract of Probation period thereafter fixed term contract offer

To apply send all relevant documents to :

Contact Hiring Manager :yvonnereddymicroderma@outlook.com

060 734 3624 during 7am to 8pm only

Pay: R6 500,00 \- R7 000,00 per month

Work Location: In person

P. A RECRUITMENT /HR FOR DIRECTOR

About the Location Umhlanga is a vibrant coastal town located north of Durban in KwaZulu-Natal, South Africa, known for its beautiful beaches, modern amenities, and dynamic business environment. About the Position Join our client in Umhlanga, South Africa as a Customer Service professional. This on-site role involves providing essential support to customers, leveraging your German and English language skills in a dynamic environment. Additional Information Candidates will receive a call from 08…

Customer Service professional

Procurement Systems Support Analyst

We are looking for a **Procurement Systems Support Analyst** to support the smooth operation, data integrity and day\-to\-day user experience of our electronic procurement environment.

The role will primarily support **Oracle Cloud / Redwood Self\-Service Procurement (SSP)** and will act as an important link between procurement system functionality and purchasing operations.

You will support internal users and external suppliers, troubleshoot system and transaction issues, maintain supplier information and assist with system upgrades, testing and user adoption.

Key ResponsibilitiesSupplier Data \& Portal Support

* Maintain accurate supplier profiles within the procurement system.
* Support supplier onboarding and Supplier Portal access.
* Manage user access and permissions.
* Investigate supplier login, credential and connectivity issues.
* Provide system guidance and technical support to external suppliers.
* Assist suppliers with navigating procurement processes and system functionality.

Receipts \& Transaction Support

* Create, maintain and amend goods and service receipts.
* Process return\-to\-supplier transactions.
* Investigate receipt\-related invoice holds.
* Resolve financial matching and transactional exceptions.
* Provide first\-line support to users experiencing receipt\-related issues.

Purchase Orders \& Requisitions

* Process Purchase Order revisions and change orders.
* Investigate and resolve errors preventing change orders from progressing.
* Troubleshoot requisition\-related system errors.
* Investigate **Charge Account Errors** and **Deliver\-to\-Location** discrepancies.
* Respond to user queries relating to procurement system access, preferences and functionality.

Oracle Redwood SSP Support

* Support users with the **Redwood Self\-Service Procurement (SSP)** interface.
* Deliver system training to users.
* Help drive adoption of new system functionality.
* Support system deployments and upgrade activities.
* Assist with patch validation and **User Acceptance Testing (UAT)**.
* Maintain and update **Quick Reference Guides (QRGs)** when required.

What We Are Looking For

You do not necessarily need extensive Oracle experience, as full training can be provided.

We are particularly interested in candidates who have experience in:

* Supporting users of business, finance, procurement or ERP systems.
* Troubleshooting system or transactional problems.
* Supporting internal users and/or external suppliers.
* Working accurately with transactional or financial information.
* Explaining systems and processes clearly to non\-technical users.
* Investigating problems and following them through to resolution.

Previous experience working with a **Procure\-to\-Pay (P2P)** system would be advantageous but is **not essential**.

A general understanding of the **procure\-to\-pay process** would also be beneficial.

Key Skills

* Strong problem\-solving and troubleshooting ability.
* Excellent verbal and written communication.
* Strong attention to detail.
* Confidence supporting non\-technical system users.
* Ability to investigate transactional and workflow errors.
* Strong customer/service mindset.
* Ability to work across Procurement, Finance and People teams.
* Comfortable learning new systems and processes.

Pay: Up to R18 000,00 per month

Application Question(s):

* Have you previously worked in a role where you supported users of a business, finance, procurement or ERP system?
* Have you previously worked with a Procure\-to\-Pay (P2P), purchasing or procurement system?
* Which procurement, finance or ERP systems have you previously used?
* Do you have any previous experience using Oracle Cloud, Oracle Fusion or Oracle Self\-Service Procurement?
* Have you previously supported internal users or external customers/suppliers with system\-related queries?
* Please briefly describe the type of system support or troubleshooting you have provided in your current or previous role.
* Have you worked with any of the following? Select all that apply.

Purchase Orders  
Purchase Requisitions  
Goods or Service Receipts  
Supplier Master Data  
Supplier Portals  
Invoice Matching  
System User Access  
None of the above

* Have you previously investigated system or transaction errors and followed them through to resolution?
* Please give a brief example of a system, transaction or user issue you have investigated and resolved.
* Have you delivered system training, user guidance or process training to colleagues, customers or suppliers?
* Do you have any experience with User Acceptance Testing (UAT), system upgrades or testing new system functionality?
* How would you rate your overall level of confidence working with new software systems?

Beginner  
Intermediate  
Advanced

* This role involves communicating with both internal users and external suppliers. Are you comfortable explaining technical or system\-related issues to non\-technical users?
* Are you comfortable working UK business hours, which may shift seasonally due to UK daylight saving time?

Work Location: In person

Procurement Systems Support Analyst (PD)

A dynamic and fast growing Durban based company is looking to employ inbound customer care agents on a part time basis. Own transport is non\-negotiable.

NB: Please note this is a night time position only, 8 hour shifts will fall within these times.

16:00pm to 03:00am

Remuneration: R400 per shift

Matric

Computer literate in MS Word, MS Excel

Flexible and able to work after hours shifts

Umhlanga/Phoenix/Durban North based candidates would be ideal

**Must have own transport**

Successful candidates will be responsible for handling all inbound customer care calls as well as dispatching and liaising with internal staff (drivers) and customers to ensure the required service levels are met.

· Inbound customer care

· Allocate, dispatch and manage drivers to ensure required service levels are met

· Data capture

· Convert inbound sales enquiries

· Excellent communication skills and professional telephone etiquette

· A customer focused approach with an open attitude towards customers

· Be able to work under pressure

· Good attention to detail when capturing customer information

· Energetic and able to use initiative

· Reliable, committed and take pride in your work

Job Type: Part\-time

Pay: R1 200,00 \- R1 400,00 per week

Expected hours: No more than 40 per week

Work Location: In person

Job Type: Part\-time

Pay: R1 200,00 \- R1 600,00 per week

Work Location: In person

Customer Service Agent

Step Into a High‑Energy US Support Role — We’re Hiring! Are you passionate about delivering excellent customer service? Do you thrive in a fast-paced, dynamic environment? We have an exciting opportunity for you to join our team as a Customer Services Advisor. What you’ll be doing: Handling inbound calls and emails from customers with professionalism and empathy Providing clear, helpful information with regards to health care. Keeping customers informed about different types of health care syst…

Customer Service Advisor (USA)

Sales Agent (UK Campaign)

Minimum Requirements

* Grade 12 / Matric.
* Previous **sales or call centre experience** is advantageous.
* Previous **UK campaign experience** is highly advantageous.
* Excellent English communication skills.
* Clear and confident telephone manner.
* Strong objection\-handling and closing ability.
* Target\-driven and results\-oriented.
* Good computer literacy.
* Ability to work under pressure in a fast\-paced environment.
* Reliable attendance and strong work ethic.

Pay: From R5 500,00 per month

Education:

* High School (matric) (Preferred)

Experience:

* Sales: 1 year (Preferred)

Language:

* Fluent English (Required)

Work Location: In person

Call Centre Sales Agent

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JOB DESCRIPTION: Developing, documenting, and implementing operational policies and procedures with the support of Management. Assistance with driving initiatives set out by Microsoft and the business. Responsible for ensuring accurate billing and forecasting. Identify areas of improvement within the CSP billing process by performing routine audits. Take Ownership of specific initiatives as requested e.g., CSP Direct/Indirect processes. Assisting with Microsoft CSP Operations, tasks which inclu…

Customer Service Provider Umhlanga

Are you highly proficient in German and naturally skilled at managing professional customer relationships? We are looking for energetic, solution\-oriented professionals to join our **Premier German\-Speaking Online Retail Division** in the upscale coastal district of Umhlanga, South Africa.


In this position, you will serve as the core point of contact for a globally renowned e\-commerce giant, overseeing a premium service experience for the German\-speaking (DACH) region. This is an outstanding chance to build an international career within one of South Africa's most technologically advanced corporate environments.

**Your Mission \& Tasks**
-------------------------


As a premier brand ambassador, your goal is to ensure international shoppers experience seamless, top\-tier support for all their digital shopping needs.

* **Advanced Communication:** Manage complex customer inquiries via phone, email, and live chat regarding international shipping logistics, supply chain statuses, and digital payment systems.
* **Immediate Problem Solving:** Resolve customer issues effectively during the initial point of contact, utilizing real\-time analytical skills to maintain excellent satisfaction ratings.
* **E\-Commerce Expertise:** Keep pace with emerging retail developments and digital platform updates to provide knowledgeable, expert guidance to consumers.
* **Database Management:** Maintain precise and highly accurate logs within the internal company database to help continuously improve the overall customer journey.
* **Brand Advocacy:** Serve as the polished, professional face of an iconic global brand, bringing genuine empathy and a supportive attitude to every interaction.

**Candidate Profile \& Requirements**
-------------------------------------


We are seeking an adaptable, tech\-literate professional who can deliver empathetic care while navigating a fast\-paced retail support environment.

### **Minimum Criteria:**

* **Language Skills:** Professional fluency in both German and English (minimum B2 level), featuring exceptional written and verbal communication abilities.
* **Education:** A High School/Grade 12 certificate or an internationally recognized secondary school equivalent.
* **Tech Savviness:** Highly comfortable working with technology and multitasking across various software applications and database platforms at the same time.
* **Interpersonal Skills:** High emotional intelligence, strong active listening skills, and the professional maturity required to thrive in a high\-energy corporate office.

### **Preferred Background:**

* Prior experience in luxury hospitality, retail management, or corporate business environments is highly valued, though a positive, proactive, and solution\-driven mindset is our highest priority.

**Pay, Perks \& Total Wellbeing**
---------------------------------


We provide an exceptional corporate environment structured to support your personal lifestyle and long\-term career goals:

* **Competitive Compensation:** A market\-leading base salary enhanced by specialized language premiums and lucrative performance incentives.
* **Complete Protection:** Comprehensive corporate medical aid and life insurance coverage provided to all permanent staff starting from day one.
* **Career Advancement:** Transparent vertical promotion tracks, leadership training programs, and internal transfer opportunities across our global corporate network.
* **The Umhlanga Lifestyle:** Work from a cutting\-edge campus situated just minutes away from beautiful local beaches and the high\-end Gateway shopping and lifestyle district.

**End\-to\-End Relocation Support**
-----------------------------------


If you are moving to the coast from another province or country, we guarantee a smooth transition with a comprehensive relocation assistance package:

* **Paid Travel:** The company completely covers 100% of the cost for your one\-way flight to Durban.
* **Welcome Housing:** Enjoy 20 days of complimentary, fully furnished premium accommodation upon arrival to help you settle in without any stress.
* **Immigration Support:** Full administrative and legal assistance with work permits and local documentation for qualifying international applicants.

**How to Apply**
----------------


Excited about the opportunity to bring your language talents to the coast and accelerate your career? Select **Apply Now** and upload your current CV compiled in English!

German Speaking Customer Service Representative

Responsibilities include but are not limited to the following:

* MS Teams Voice Certified and experienced
* Participating in the maintenance of call management systems, daily customer support ticket handling, call recordings management and integrated applications
* Certified and experience in setting up and managing current applications, including FreeSwitch, Yeastar, PortaOne, Teams Operator Connect, Teams Direct Routing, Zoom Phone Platforms and Call Cabinet
* Adding and managing SIP lines and trunks
* Maintaining installed voice services, includes all aspects of proactive maintenance, configuration management, upgrading/updating and performance optimization
* Install and implement switches and VLAN configurations
* Understanding of IP PBX configuration, call routing and translations, SIP trunk implementations with multiple platforms, including but not limited to YeaStar Cloud PBX platforms, Microsoft Teams and Zoom Phone
* Ongoing research and development of new voice services and technologies
* Assisting the department solutions team with client consultations and selling voice related services
* Onsite support at customer offices on an ad\-hoc basis
* Minimum 5 years’ experience in the above

Voice Engineer

**Join Rewardsco as an Application Support Consultant**
***Solve, Support, Succeed – Be the Backbone of Our IT Excellence***
 We're looking for Application Support Consultants to provide essential technical and application support to our Outbound, Inbound, and International Sales Divisions. Your goal is to maximise user productivity, ensure system stability, and deliver exceptional service across the business. You will be responsible for Tier 1 and Tier 2 support across desktops, applications, connectivity, and system integrations, while maintaining adherence to IT standards and best practices.
   

  

**Key Responsibilities**
* Maintain essential IT operations, including desktops, laptops, peripherals, software, Windows OS, email systems, authentication systems, and user profiles
* Provide application support for Rewardsco’s internal sales platforms, CRM systems, dialler\-integrated tools, and web applications
* Attend to issues affecting productivity across the Outbound Sales Division and escalate where necessary
* Troubleshoot and resolve desktop, network, browser, and application issues ensuring minimal downtime
* Track, manage, and maintain hardware assets assigned to the IT Department
* Support software deployments, updates, and patches for Microsoft and third\-party systems
* Ensure security standards are upheld on all user devices, including patching, compliance, and policy adherence
* Assist with documentation of procedures, troubleshooting steps, and user guides
* Co\-ordinate small technical and application projects, including rollouts, migrations, and system enhancements
* Deliver the highest levels of customer service to all stakeholders


**Requirements**
* Matric is essential
* CompTIA A\+ and N\+ (non\-negotiable)
* Studying towards or completed IT Diploma/Degree
* Minimum of 2–3 years Desktop Support experience
* Basic SQL knowledge
* Strong troubleshooting abilities from OS to application layer
* Experience in high\-volume environments (call centre advantageous)
* Clear criminal record


**Benefits**
* Comprehensive Health and Wellness: Free access to Kaelo Health Medical Insurance, Financial Wellness Support, Mental Health Counselling and on\-site Pharmacy with an in\-house Nurse
* Top\-Tier Resources and Amenities: Work with world\-class technology, enjoy three in\-house restaurants and take advantage of discounted grocery staples


**Why Join Us?**
 You’ll be part of a fast\-paced, innovative environment where technology and people come together to drive performance. You’ll work with advanced systems, grow your technical skillset, and be part of a team that values collaboration, learning, and excellence.
   

  

**If you’re passionate about technology, obsessed with great service, and thrive in a fast\-paced environment, we'd love to hear from you.**
 Kindly note that this position is based in Durban, Umhlanga Ridge.
   

  

 Click this link to apply via our Careers Portal: https://www.rewardscocareers.com/search\-jobs/
   

  

 By applying for this role you are accepting Rewardsco’s Terms and Conditions. Click here to view them:
   

  

 https://www.rewardscocareers.com/wp\-content/uploads/2025/01/Rewardsco\-Group\-Privacy\-Policy.pdf

Application Support Consultant

Major Cruiseliner based in Australia is seeking experienced Customer Service agents with a background in Hospitality, Tourism, Cruiselines or similar. Assista custoers with cruise reservations and bookings Answer inquiries about itineraries, cabins, onboard services and promotions Resolve customer complaints and concerns professionally Process bookign chganges, cancellations, and refunds Provide accurate information on travel requirements and cruise policies Maintain detailed customer records a…

Customer Service Agent Umhlanga

**Who are we?**

At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.

Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.

We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.

Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.**Build a successful career with us**

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.**What will make you successful in this role?**

Minimum Qualification Required
* Grade 12/Standard 10/NQF 4


Minimum Experience
* Minimum 5 years short\-term insurance experience
* Minimum 5 years Claims experience
* Minimum 3 years Claims Investigations experience
* Solid understanding of claims systems and claims procedures: inclusive of claims, investigations, and legaldepartment processes
* Commercial Claims experience will be beneficial
**Deliverables include, but will not be limited to*** Managing validations of business claims, all skill sets.
* Reaching company goals and targets set for the BI Investigations department.
**Competencies Required*** Must be highly proficient in dealing with clients at all levels
* Comprehensive knowledge of legal liability and state regulations
* Thorough knowledge of claims investigation techniques
* Excellent written and verbal communication skills
* Attention to detail
* Strong administration skills
* Self\-motivated, inspire others
* Motivation and desire to excel
* Problem solving skills and solution oriented
* Flexibility
* Ability to multi\-task and cope with pressure
* Ability to perform under pressure
* Meeting deadlines
* Proper time management
* Commitment to personal and team goals
* Professionalism
* Ability to apply business rules and processes
* Excellent interviewing skills
* Provide technical guidance to team members
**Knowledge and Skills**
Claims approvals and rejections
Automotive Damage Claims
Claims Management
Claims Reporting
Claims settlements**Personal Attributes**
Interpersonal savvy \- Contributing independently
Decision quality \- Contributing independently
Action orientated \- Contributing independently
Optimises work processes \- Contributing independently**Core Competencies**
Cultivates innovation \- Contributing independently
Customer focus \- Contributing independently
Drives results \- Contributing independently
Collaborates \- Contributing independently
Being resilient \- Contributing independently**Turnaround time**

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.**Our commitment to transformation**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Customer Service Jobs in Umhlanga - Page 3

Vacancies (page 3 of 3)