Browse 4284 live customer service jobs across South Africa. Salary guide, top employers and free apply links. Updated regularly.

**Who are we?**

Sanlam Developing Markets \[SDM] (a wholly\-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry\-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail products, as well as group schemes.


**What will you do?**
---------------------

* As a branch manager, you will be responsible for growing the customer base and revenue of Sanlam Retail Mass through developing and overseeing the execution of the retail branch strategy.
* Guiding, integrating, and standardising the activities, goals and objectives of various Sales Consultants in the branch, in line with the strategy.
* Leading a service delivery culture and eco\-system within and outside of the branch to enable an optimal client experience.
* Assuming responsibility for the successful day to day maintenance and management of the Retail branch. Responsible for Retail branch strategy development and business planning.
* Ensure retail branch sales delivery and establish and drive a service culture.
* Ensure compliance, quality, and risk management.
* Responsible for all operational people practices relating to direct reports, in collaboration with the HR (talent management, performance management, individual development and growth, resolving grievances, leave allocation, capacity management, etc.).
* Monthly planning and reporting of sales and service activities in the Branch.
* Identify key internal and external stakeholders (Area Managers, Business Owners, activation sites, community forums, etc.) and determine effective engagement tactics that will contribute to building and maintaining relationships.
**Education and Experience:**
-----------------------------

* Matric (Grade 12\).
* RE1 and RE5\.
* 120 Wealth Management credits OR tertiary qualification recognised by the FSCA.
* Class of Business accreditation (annual).
* Compliant with continuous professional development (CPD) current and past cycles.
* A minimum of 5 years recent industry experience of which 3 years should be in any leadership capacity.
* Service Management experience is essential.
* Insurance sales experience.
* Credit and lending experience.
**Knowledge, Skills and Competencies:**
---------------------------------------

* Sales tactics and approaches.
* Stakeholder engagement and management.
* Customer service and engagement.
* Relevant Regulatory frameworks, policies, and standards.
* Sanlam insurance products (ideal).
* People management practices and principles.
* Business Acumen.
* Computer literate.
* Data and analytics (including data visualisation).
* Project management.
* Critical thinking and problem\-solving skills.
* Strong communicator (verbally and in writing).
* Able to lead and motivate a team.
* Driven to exceed targets.
* Organising skills.
* Adaptable and able to learn quickly.
* Resilient and open to change.
**Personal Attributes**
-----------------------

Interpersonal savvy \- Contributing through others
Decision quality \- Contributing through others
Directs work \- Contributing through others
Optimises work processes \- Contributing through others
**Core Competencies**
---------------------

Cultivates innovation \- Contributing through others
Customer focus \- Contributing through others
Drives results \- Contributing through others
Collaborates \- Contributing through others
Being resilient \- Contributing through others
**Why join us?**
----------------

* Competitive salary and performance\-based incentives.
* Comprehensive benefits package.
* Opportunities for career advancement within a growing organization.
* A supportive and collaborative work environment.
* Ongoing training and development programs.
**Build a successful career with us**
-------------------------------------

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.


**Turnaround time**
-------------------

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.


**Our commitment to transformation**
------------------------------------

The Sanlam Group is committed to achieving transformation and embraces diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa. The Group's Employment Equity plan and targets will be considered as part of the selection process.

Retail Branch Manager- Pietermaritzburg

**Job Title**
 UK Customer Service Advisor
   

  

**Job Description**
 Join Concentrix Today!
   

  

 Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign with a base salary of
 **R8000**
 You’ll be working on\-site from our vibrant Cape Town office where creativity meets cutting\-edge technology. All the while, you’ll become part of a community of like\-minded individuals who become friends for life.
   

  

**This Customer Support Advisor role at Concentrix is a great match if you:**
* 6 months’ International Call Centre Experience (Essential) AND/OR 12 months’ high\-end retail experience with international brands (Advantageous) OR Experience in CS correspondence work (Advantageous)
* Passed Grade 12 / Matric (Essential)
* B2 English Language


**What is in it for you?
   

  

 In this role, we offer benefits that help you support your unique lifestyle:** 
  

  

* Base Salary of R8000
* Choice between Medical Aid OR Medical Insurance.
+ Medical aid – Covers only employee
+ Medical insurance – Covers employee and 2 dependents

* Retirement Fund
+ 2\.5% employer contribution, 2\.5% employee contributions

* Subsidized transport
+ Subsidized transport is provided between the hours of 7 pm and 6 am \- Employee will contribute a maximum of R350

* Nightshift Shift Allowance
+ 10 \- 15% adder for all hours worked between 6 pm – 6 am

* Fantastic Employee Assistance Programme (EAP)
* Group life cover
* Access to financial well\-being sessions, will writing sessions and stress management sessions
* Team building and upskill training opportunities
* Interactive and inclusive company culture


**What You Will Do In This Role**
* Handle incoming customer contacts (via telephone, email, chat, or other automated alerts) and address users’ needs pre\- and post\-sales.
* Ensure focus as the main priority, always offering customers purchasing options over the phone and/or any new available sales channels.
* Support customers with suitable substitutions for out\-of\-stock items and/or special occasion products.
* Identify potential sales opportunities from customers who contact post\-sales assistance.
* Be able to detect customer “needs and wants” to provide detailed guidance on available products and support them on the purchasing and payment process.
* Provide guidance, advice, and an exquisite customer service, transmitting a feeling of pride in the brand, and be a truly “Brand Ambassador
* Report and escalate customer issues when placing orders which affect sales performance (stock, payment issues, etc.).
* Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and expertise associated with applications specific to individual customers.
* Escalate potential service issues through corresponding flow.
* Follow all the processes and procedures of the project.
* Ensure contractual SLA is maintained.
* Provide cover for other Agents in their absence, either within the same team or across teams.
* Liaise with Team Leaders on specific projects where requested.
* Understand and comply with administrative duties including holiday, sickness, and overtime forms in a timely and accurate manner.
* Attend regular Team Meetings.
* Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality, and customer satisfaction


 Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game\-changers around the globe call Concentrix their “employer of choice.” Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!
   

  

 With game\-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other’s success and well\-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.
   

  

**Eligibility to work**
 In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company’s EE Plan.
   

  

**Disclaimer**
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
   

  

 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

UK Customer Service Advisor

Qualification Matric / Senior Certificate N6 Electrical Engineering, Diploma in Electrical Engineering, or equivalent qualification. Project Management qualification advantageous. Requirements Minimum 3-5 years' experience within the electrical, lighting, or related industry. Proven experience in customer service management and after-sales support. Experience managing maintenance or installation teams. Strong project management experience. Demonstrated fault-finding and troubleshooting capabili…

Customer Service Manager

Role Overview We are seeking lively, detail-oriented, and experienced Customer Service / FICA Agents to provide exceptional customer support on our online trading platform while ensuring full compliance with FICA and AML requirements. This role is client-facing and compliance-focused, requiring strong communication skills, accuracy, and the ability to work efficiently in a fast-paced environment. Key Responsibilities Customer Service & Platform Support Provide prompt, professional customer supp…

Customer Service Agent

**WE'RE HIRING. 5 x GSOC Analysts** 

Weekend Contract \| Johannesburg (On\-site)\*

**Introduction to Our Company** 

Southern Africa Safety and Security Solutions (Pty) Ltd, trading as S.A.S Solutions, is a PSIRA\-registered security services provider. We place vetted, trained personnel with our clients and handle HR, background verification, payroll and statutory compliance, so the people on our teams are fully supported from day one.

We are currently supporting a global client with their Global Security Operations Centre (GSOC), protecting employees, travellers and assets worldwide. We are expanding our team and recruiting \*5 GSOC Analysts\* for a 3\-month weekend contract.

**The Role**

You will provide round\-the\-clock monitoring and incident response in a fast\-paced GSOC environment.

**Contract Details** 

\- Positions: 5

\- Duration: 16 October 2026 (08h00\) to 11 January 2027 (08h00\) \- 3 months

\- Possibility to exstend contract to 1 year

\- Hours: Weekends only \- Friday 08h00 to Monday 08h00 (72 hrs/week, 3 x 8\-hour shifts per day)

\- Location: On\-site at client office, Johannesburg. No remote work.

\- Must be available for full pattern including public holidays on covered weekends.

**What you will do**

\- Monitor intelligence platforms, news, social media and alert systems

\- Assess credibility and relevance of threats and escalate per protocol

\- Triage GSOC hotline and trigger mass\-communication alerts

\- Conduct welfare checks and coordinate complex incidents with partner ops centres

\- Maintain incident logs, shift handovers and post\-incident reports

**Minimum Requirements:**

\- Degree in security, international relations, political science, emergency management, journalism, law or related field (or equivalent experience)

\- 1\-3 years in security ops, intelligence/OSINT, emergency management, customer/case management or travel security

\- Excellent written English, confident verbal communication

\- Able to multitask, stay calm and accurate under pressure

\- Comfortable learning new software platforms

**Advantageous:**

\- Prior GSOC / travel security / managed security services experience

\- Familiar with Crisis24 Horizon, AlertMedia, Everbridge or similar

\- OSINT monitoring skills; ASIS CPP/PSP/APP or emergency management certification

\- Additional languages: Hindi, Tamil, French, Arabic or Mandarin

**Pay:**

\- Induction Training: R6 000 per candidate for 5 compulsory after\-hours online sessions (starting 5 Oct 2026\)

\- Contract Shifts: R1 800 per 8\-hour shift

**Available is Essential.** 

You must be available for all 5 induction sessions and the full contract term. Please only apply if you can commit to the whole period.

**How to apply**

Email to admin@sassolutions.co.za by Friday 2 October 2026:

1\. Your CV

2\. Short note on your relevant experience

3\. Confirmation of availability for induction \+ full contract

4\. Contactable references

Subject line: \*GSOC Analyst \- Your Name\*

Only shortlisted applicants will be contacted.

S.A.S Solutions \| Reg. No. 2011/126687/07

\#GSOC \#SecurityJobs \#Intelligence \#OSINT \#JohannesburgJobs \#WeekendContract \#Hiring

Pay: R1 600,00 per day

Work Location: In person

GSOC Analyst

**Position:** Front Office Receptionist  
**Location:** Cape Town, South Africa  
**Department:** Front Office  
**Reports To:** Front Office Manager / Duty Manager  
**Employment Type:** Full\-Time  
**Shifts:** Rotational shifts, including mornings, evenings, weekends and public holidays

ABOUT 91 LOOP

91 Loop Boutique Hostel is a vibrant, social and guest\-focused hostel in the heart of Cape Town. We pride ourselves on creating a fun, welcoming and safe environment where travellers from around the world can connect, explore Cape Town and enjoy an unforgettable stay.

We are looking for a **friendly, energetic and professional Front Office Receptionist** to join our team and become one of the main faces of 91 Loop.

If you enjoy meeting people, working in a fast\-paced environment and creating memorable guest experiences, we'd love to hear from you.

THE ROLE

As a **Front Office Receptionist**, you will be responsible for the smooth operation of the reception desk and for ensuring that every guest receives a warm, professional and efficient service from arrival to departure.

You will be the first point of contact for guests and will play an important role in creating the atmosphere and experience that 91 Loop is known for.

The successful candidate must be comfortable working **rotational shifts**, including early mornings, late evenings, weekends and public holidays.

KEY RESPONSIBILITIESGuest Services

* Welcome and greet all guests in a friendly and professional manner.
* Complete guest check\-ins and check\-outs efficiently and accurately.
* Provide guests with information about the hostel, facilities, house rules and services.
* Assist guests with questions, requests and general enquiries throughout their stay.
* Provide information and recommendations regarding Cape Town attractions, restaurants, nightlife, transport and activities.
* Assist guests with booking tours, activities, transfers and other services where required.
* Maintain a welcoming, social and positive reception environment.
* Build positive relationships with guests and encourage interaction within the hostel.
* Handle guest complaints and concerns professionally and escalate issues when necessary.
* Follow up on guest requests to ensure they have been resolved.

Reservations \& Front Office Administration

* Manage new and existing reservations accurately.
* Process bookings received through the hostel's reservation system and online travel agencies.
* Make amendments, extensions and cancellations to reservations.
* Ensure accurate allocation of guests to rooms and beds.
* Monitor arrivals, departures, extensions, no\-shows and cancellations.
* Communicate important booking information to the relevant departments.
* Assist with group arrivals and departures.
* Ensure all guest information is captured correctly.
* Maintain accurate reception records and handover information.
* Use the hostel's property management and booking systems effectively.

Payments \& Cash Handling

* Process guest payments accurately using cash, card and electronic payment methods.
* Issue receipts and invoices where required.
* Handle cash responsibly and maintain an accurate cash float.
* Complete cash\-ups and payment reconciliations according to company procedures.
* Identify and report payment discrepancies.
* Process deposits, refunds and other transactions in accordance with company policy.
* Ensure all financial transactions are recorded correctly in the relevant systems.

Reception \& Operational Duties

* Maintain a clean, organised and professional reception area.
* Manage guest keys/access cards and ensure they are issued and returned correctly.
* Assist with luggage storage and collection.
* Manage lost\-and\-found items according to company procedures.
* Monitor hostel access and follow all security procedures.
* Conduct regular checks of reception areas and report maintenance or operational issues.
* Communicate effectively with housekeeping, maintenance, management, security and other departments.
* Ensure rooms and beds are ready for arriving guests in coordination with housekeeping.
* Complete shift handovers accurately and communicate outstanding issues to the incoming team.
* Follow all hostel Standard Operating Procedures (SOPs).

Guest Experience \& Hostel Community

* Actively contribute to creating a fun and welcoming hostel atmosphere.
* Promote hostel activities, events, tours and social experiences.
* Encourage guests to participate in activities and interact with other travellers.
* Assist with the coordination of guest activities when required.
* Be aware of what is happening in the hostel and assist guests accordingly.
* Collect and communicate guest feedback to management.
* Identify opportunities to improve the guest experience.
* Encourage positive online reviews through excellent service and guest engagement.

Safety \& Security

* Follow all hostel safety and security procedures.
* Maintain awareness of who is entering and leaving the property.
* Report suspicious behaviour, security concerns or incidents immediately.
* Follow emergency procedures and assist guests during emergencies.
* Ensure hostel rules are communicated and enforced professionally.
* Maintain confidentiality of guest information and personal details.

SHIFT REQUIREMENTS

This is a **shift\-based hospitality position**.

The successful candidate must be willing and able to work:

* Morning shifts
* Afternoon shifts
* Evening shifts
* Weekend shifts
* Public holidays
* Peak\-season periods
* Occasional additional hours when operationally required

Flexibility is essential as the hostel operates **7 days a week**.

REQUIREMENTSEssential

* Previous experience in a receptionist, front office, hotel, hostel or customer service role.
* Excellent verbal and written communication skills.
* Strong customer service skills.
* Ability to remain calm and professional under pressure.
* Good computer literacy.
* Ability to learn and use reservation/PMS systems.
* Good organisational and administrative skills.
* Ability to handle cash and payments accurately.
* Strong attention to detail.
* Ability to work independently as well as part of a team.
* Reliable, punctual and well presented.
* Willingness to work rotational shifts, weekends and public holidays.
* A positive attitude and genuine interest in working with people.

Advantageous

* Previous hostel or hotel reception experience.
* Experience with **Cloudbeds or another PMS**.
* Experience working with Booking.com, Expedia and other OTAs.
* Knowledge of Cape Town's tourism industry.
* Previous experience handling group bookings.
* Additional languages.
* First Aid training.
* Hospitality qualification.

THE IDEAL CANDIDATE

We are looking for someone who is:

**Friendly** – You enjoy meeting people from all over the world.

**Energetic** – You bring positive energy to the reception and hostel environment.

**Professional** – You understand the importance of excellent service and representing the 91 Loop brand.

**Reliable** – You arrive on time, complete your responsibilities and can be trusted to work independently.

**Problem\-solving** – You can think on your feet and find solutions when things don't go according to plan.

**Social** – You enjoy creating connections between guests and contributing to the hostel community.

**Organised** – You can manage multiple guests, bookings, payments and requests at the same time.

**Flexible** – You understand that hospitality operates around the clock and are comfortable working different shifts.

WHAT WE OFFER

* The opportunity to work in a vibrant and international hostel environment.
* Interaction with travellers from around the world.
* A dynamic and social working environment.
* Opportunities to develop your hospitality and front\-office skills.
* The opportunity to contribute ideas and improve the guest experience.
* A team\-focused working environment.

Job Type: Full\-time

Pay: R6 000,00 \- R7 000,00 

Front Office Receptionist

**Position:** Duty Manager  
**Location:** Cape Town, South Africa  
**Department:** Operations / Front Office  
**Reports To:** General Manager / Operations Manager  
**Employment Type:** Full\-Time  
**Shifts:** Rotational shifts, including mornings, evenings, weekends and public holidays

ABOUT 91 LOOP

91 Loop Boutique Hostel is a vibrant, social and guest\-focused hostel in the heart of Cape Town. We create a fun, welcoming and safe environment where travellers from around the world can connect, explore Cape Town and enjoy an unforgettable stay.

We are looking for an experienced, energetic and responsible **Duty Manager** to join our team and take responsibility for the smooth running of the hostel during their assigned shift.

The Duty Manager is a key member of the management team and is responsible for ensuring that **guests, staff and daily operations are well managed at all times**.

THE ROLE

As Duty Manager, you will be responsible for overseeing the day\-to\-day operation of the hostel during your shift.

You will act as the **senior person on duty**, ensuring that the front office, housekeeping, guest services and other operational areas work together effectively.

You will be expected to make decisions, resolve guest issues, support and supervise staff, monitor standards, manage incidents and ensure that the hostel remains **safe, clean, efficient and welcoming**.

The successful candidate must be comfortable working **rotational shifts**, including evenings, weekends and public holidays.

KEY RESPONSIBILITIES1\. Overall Shift Management

* Take overall responsibility for the smooth operation of the hostel during the assigned shift.
* Act as the senior manager/person on duty when required.
* Ensure all departments are operating according to 91 Loop standards.
* Conduct regular checks of the hostel throughout the shift.
* Monitor staff performance and ensure duties are completed correctly.
* Allocate tasks to staff according to operational requirements.
* Ensure adequate communication between departments.
* Deal with operational problems quickly and effectively.
* Make appropriate decisions in the absence of senior management.
* Ensure a detailed handover is provided to the incoming Duty Manager or management team.
* Follow up on outstanding issues from previous shifts.

2\. Guest Experience

* Ensure every guest receives friendly, professional and efficient service.
* Maintain a visible management presence throughout the hostel.
* Monitor guest satisfaction and proactively address concerns.
* Handle complaints and difficult situations professionally.
* Resolve guest issues where possible and escalate serious matters to management.
* Follow up with guests after complaints or incidents to ensure the matter has been resolved.
* Ensure hostel rules are communicated and enforced fairly.
* Encourage a welcoming, social and inclusive hostel environment.
* Monitor guest feedback and identify opportunities to improve the guest experience.
* Assist reception during busy periods when required.
* Promote hostel activities, tours and events.
* Encourage guests to participate in social activities and make use of hostel facilities.

3\. Front Office Oversight

* Oversee reception operations during the shift.
* Ensure check\-ins and check\-outs are completed accurately and efficiently.
* Monitor arrivals, departures, extensions, cancellations and no\-shows.
* Assist with difficult or complicated reservations.
* Monitor room and bed allocations.
* Ensure reception staff are following correct procedures.
* Check that guest information and documentation is completed correctly.
* Assist with group arrivals and departures.
* Ensure guest requests are communicated to the relevant departments.
* Ensure accurate shift handovers are completed.
* Assist with reservation and PMS\-related issues where required.
* Monitor OTA and direct booking issues and escalate discrepancies when necessary.

4\. Staff Supervision

* Supervise front office and operational staff during the assigned shift.
* Ensure staff arrive on time and are correctly dressed and presented.
* Allocate daily tasks and responsibilities.
* Monitor staff productivity and service standards.
* Provide guidance and support to team members.
* Address minor performance and conduct issues appropriately.
* Recognise good performance and provide constructive feedback.
* Ensure staff follow company policies, procedures and SOPs.
* Assist with training new team members.
* Ensure staff maintain professional standards when dealing with guests.
* Report serious performance, attendance or disciplinary matters to management.

5\. Housekeeping \& Room Standards

* Work closely with the Housekeeping team to ensure rooms and dorms are ready for arriving guests.
* Monitor room cleanliness and presentation.
* Follow up on rooms that are not ready within expected timeframes.
* Conduct spot checks of rooms, bathrooms and public areas when required.
* Ensure housekeeping issues are communicated and resolved promptly.
* Monitor room status and availability.
* Report maintenance or cleanliness issues to the appropriate department.
* Ensure common areas remain clean, functional and welcoming.
* Assist in prioritising rooms when occupancy or operational requirements change.

6\. Safety \& Security

* Take responsibility for maintaining a safe environment during the assigned shift.
* Monitor access to the hostel and ensure security procedures are followed.
* Respond appropriately to incidents involving guests, staff or visitors.
* Deal with disruptive behaviour professionally and according to hostel policy.
* Escalate serious incidents to senior management and/or security services.
* Complete incident reports accurately.
* Monitor CCTV where applicable and report suspicious activity.
* Ensure emergency procedures are followed.
* Assist guests and staff during emergencies.
* Ensure fire exits and emergency access routes remain clear.
* Report safety hazards, security concerns and maintenance issues immediately.
* Protect guest belongings and confidential information.

7\. Cash Handling \& Financial Control

* Oversee cash and payment procedures during the shift.
* Ensure reception staff handle cash and card payments correctly.
* Monitor the reception cash float.
* Review cash\-ups and payment reconciliations where required.
* Investigate and report payment discrepancies.
* Ensure refunds, deposits and adjustments are processed according to company policy.
* Monitor outstanding guest balances.
* Ensure all transactions are accurately recorded.
* Report financial irregularities to management.

8\. Maintenance \& Facilities

* Conduct regular checks of the hostel's facilities.
* Identify maintenance issues and ensure they are reported promptly.
* Follow up on urgent maintenance problems.
* Communicate with maintenance staff, contractors and management where required.
* Ensure guest\-impacting maintenance issues are prioritised.
* Monitor bathrooms, showers, common areas and other guest facilities.
* Take immediate action where a maintenance issue creates a safety risk.
* Ensure temporary solutions are communicated to guests and staff where necessary.

9\. Guest Activities \& Social Environment

* Support the Guest Service Manager and team with guest activities and events.
* Ensure scheduled activities are running smoothly.
* Assist with setup and operational requirements when necessary.
* Monitor events to ensure they remain safe and enjoyable.
* Encourage guests to participate in hostel activities.
* Ensure responsible behaviour during social events.
* Deal with noise, disruptive behaviour or safety concerns appropriately.
* Help create the social atmosphere that makes 91 Loop a memorable hostel experience.

10\. Groups \& Large Bookings

* Assist with the operational management of group arrivals and departures.
* Ensure group room allocations are prepared correctly.
* Coordinate with reception and housekeeping before group ar

Front Office Duty Manager

Mamba Magnate Marketing is looking for a motivated and customer\-focused Sales Assistant to support


daily sales activities and help deliver a positive customer experience. This is an excellent opportunity for someone starting their career in Sales who enjoys working with people, learning new skills, and contributing to business growth.

  

The Sales Assistant will play an important role in supporting the sales team, assisting customers, maintaining product knowledge, and helping ensure smooth day\-to\-day sales operations.

### **Responsibilities**

* Welcome and assist customers in a professional and friendly manner
* Identify customer needs and recommend suitable products or services
* Support the sales team in achieving daily, weekly, and monthly sales targets
* Build positive relationships with customers to encourage repeat business
* Handle customer questions and provide accurate product or service information
* Assist with processing sales transactions and maintaining sales records
* Help prepare sales presentations, promotional materials, and product displays
* Follow up on customer enquiries and leads where required
* Monitor stock levels and report shortages or product issues to the relevant team members
* Keep the sales area clean, organised, and presentable
* Stay informed about current promotions, product updates, and company offerings
* Work closely with team members to support sales campaigns and business objectives

### **Requirements**

* Matric / Grade 12 or equivalent
* Strong interest in sales, customer service, and business development
* Good communication and interpersonal skills
* Confident, professional, and approachable manner
* Willingness to learn and develop sales skills
* Basic numeracy and administrative ability
* Able to work well independently and as part of a team
* Good time management and organisational skills
* Presentable and customer\-oriented
* Willing to travel and relocate
* Residing in or near Secunda, or able to commute reliably

### **What Success Looks Like**

* Customers receive helpful, responsive, and professional service
* Sales targets are supported through consistent daily effort
* Customer enquiries are handled accurately and efficiently
* Sales records and stock information are maintained correctly
* The sales environment remains organised, welcoming, and aligned with company standards

### **Growth Opportunity**


This role offers a strong foundation for a career in sales and marketing. The successful candidate will gain hands\-on experience in customer engagement, product knowledge, and sales support, with opportunities to grow into more senior sales roles over time.

### **Team Environment**


At Mamba Magnate Marketing, teamwork, professionalism, and continuous learning are valued. The Sales Assistant will join a supportive environment where initiative, communication, and a positive attitude are appreciated.

Sales Assistant

The General Office Administrator oversees essential office functions, including managing telephone and email communications while assisting walk\-in customers.

Responsibilities encompass ordering stationery, processing customer quotes and invoices, and ensuring accurate completion of return paperwork.

Daily duties involve collecting job cards from mechanics and invoicing thereof, updating service boards, and managing stock requests and checks.

Syspro experience an advantage.

Parts Sales experience an advantage.

Collaboration with the JHB Accounts Department

Needs to follow Full debtors processes are followed.

This role also demands meticulous attention to detail in completing and timely sending delivery notes and service reports for daily records

**Requirements:**

Gr 12

Fully Bilingual

Living in the area: Bellville/Brackenfell/Kraaifontein

Own Transport

Sober Habits

2 Years Syspro experience

**PLEASE APPLY ON THE LINK BELOW:**

https://my.wamly.io/invite/route\-management/2KS0P0sL

Education:

* Certificate (Required)

Experience:

* Syspro: 2 years (Required)

Language:

* Afrikaans/English (Required)

License/Certification:

* Drivers License (Required)

Location:

* Kraaifontein, Western Cape (Preferred)

Work Location: In person

ADMINISTRATOR

**Introduction to the VKB Group**  

The VKB Group is an agricultural company, providing support to farmers and producing straight\-from\-the farm\-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.


Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.  

This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.

 **Job Description:**


Join VKB Fuels as a Fuels Site Administrator, responsible for the daily admin of our fuel forecourt, Convenience Store, and Quick Service Restaurant. This role suits someone detail\-oriented with solid admin and retail experience.


VKB Fuels is seeking an experienced and highly capable **Fuels Site Administrator** to take ownership of the full administrative, financial, and operational support functions of our fuel forecourt, Convenience Store, and Quick Service Restaurant.


This is a **hands\-on role** suited to a confident professional with strong retail, fuel, and financial administration experience who can operate independently, support site leadership, and ensure best\-in\-class compliance, reporting, and controls across the site.  

  

**About this role:**

  

* Serve as the **second\-in\-command on site**, assuming full operational and administrative responsibility in the absence of the Site Manager
* Act as the **primary point of contact** for staff, suppliers, and service providers when the Site Manager is not available
* Handle and resolve **customer queries, escalations, and complaints** professionally, ensuring service standards are upheld and issues are closed out effectively
* Make informed, time\-sensitive decisions to ensure **continuity of operations** and minimal disruption to site activities
* Support the Site Manager with **day\-to\-day operational leadership**, problem\-solving, and workflow coordination
* Monitor staff performance on shift, address minor disciplinary or operational issues, and escalate matters where necessary
* Ensure compliance with company policies, safety standards, and operational procedures during all shifts under their control

 **Minimum Requirements:**

* Grade 12
* Code A Driver’s License
* 2–3 years’ relevant admin experience
* Computer literate (MS Office essential)
* Bookkeeping qualification will be an advantage

 **Duties \& Responsibilities:**


Cash\-up, Fuel Reconciliations \& Banking

* Perform daily cash\-ups, fuel readings, and banking
* Submit day\-end documents and reports to head office
* Assist with CIT collections and address discrepancies


Stock Management

* Order, receive and issue stock for C\-Store and bakery
* Reconcile stock vs sales and manage returns
* Conduct regular stock checks and ensure accurate pricing


Staff Administration \& Planning

* Create and manage rosters for cashiers and pump attendants
* Oversee onboarding, uniforms, and training schedules
* Maintain all health and safety staff documentation


General Site Administration

* Process invoices, payments, and customer accounts
* Handle admin\-related audit items and system reporting
* Act as backup for Site Manager and secondary key holder

 **Skills \& Competencies:**

* Strong administrative and organisational skills
* Attention to detail and numerical accuracy
* Reliable, honest, and able to work independently
* Comfortable in a retail/fuel environment
* Experience with NAV, Power BI, or similar systems is a plus

 **Other Information:**

* The company can expire jobs at any time at their own discretion.
* VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
* VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity \& Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
* **Things to take note of when applying through our Career Portal.**
* Use Google Chrome when accessing the portal
* Clear copy of your CV in either PDF or Word
* The CV should not have handwriting on the document
* **NB!** Only Submit your CV on the **Upload CV section** of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
* **When uploading profile picture**, make sure the minimum size uploaded is **300 x 300px**

Site Administrator - VKB Fuels, Prieska

**Company Description**  

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

 **Job Description** **PRIMARY RESPONSIBILITIES**


Perform administrative duties to provide assistance to SGS Agri Food Laboratory management and technical staff and customers.

**SPECIFIC RESPONSIBILITIES**

**General**

* Ensure adherence to Standard Operating procedures
* Ensure adherence to company Code of Ethics
* Ensure all duties are performed in accordance with accepted service delivery standards
* Maintain quality, efficiency and confidentiality services
* Liaise with and assist Administrator
* Perform any other reasonable tasks as assigned by direct line manager

**Administration (any of the following as assigned and trained)**

* Liaison with customers via telephone or email.
* Ensure all messages are conveyed to relevant staff.
* Assist with sample registration
* Maintain hard copy Sample Register

**Sample handling and distribution of results (any of the following as assigned and trained)**

* Ensure prompt and efficient handling of samples as trained and per applicable procedure
* Attend to operational matters related to work in progress at sample reception and new instructions received from customers / Operations manager.
* Typing of test reports, emailing of results to customers, manual and electronic filing of job and/or test reports.

**Quality \& Health \& Safety System**

* Adhere to all quality and safety requirements of the SGS management system.
* Actively participate in safety related activities.
* Always wear appropriate protective clothing.
* Adhere to all relevant HSE procedures and protocols.
* Keep workplace and equipment neat and tidy.

Report deviations and communicate instructions to improve and maintain the quality system  
* 

  

  

**Qualifications** **Education**

* Grade 12
* Computer literacy in Word, Excel, Outlook

**Experience**


Administrative experience will be an advantage.

 **Additional Information** **Competencies**

* Attention to detail
* To operate pro\-actively
* Good interpersonal skills towards colleagues, customers and suppliers.

Administrator

VER 200301 27JOB PROFILE

A. JOB INFORMATION SUMMARYJOB PROFILE FOR (Job Title): BRANCH MANAGERGRADE:COMPANY NAME:

LEWIS STORES/BEST ELECTRIC  
REPORT TO:

REGIONAL/DIVISIONAL MANAGERSWORK LOCATION :B. KEY OR CORE ACTIVITIES OF JOB (KPA'S \- Key Performance Areas)PriorityHighMediumLow1\. ACHIEVING SALES TARGETS2\. ACHIEVING COLLECTION TARGETS3\. CONTROL OF DEBTORS BOOK \& CREATING SOUND CREDIT4\. CONTROL STOCK WITHIN BUDGETS \& KEEP IN BALANCE5\. PREVENT STOCK LOSSES6\. CONTROL EXPENSES WITHIN COMPANY NORMS7\. ATTEND TO CUSTOMER COMPLAINTS \& PROVIDE CUSTOMER SERVICE8\. HANDLING GENERAL ADMINISTRATION \& CASH CONTROL 9\. STAFF CONTROL10\. SHOP DISPLAY \& GENERAL HOUSEKEEPING11\. SECURITY \& SAFETY12\. TRAINING OF STAFF13\. VEHICLE CONTROL14\. COMMUNICATION15\. GENERAL VER 200301 28C. LIST OF DUTIES / TASKS TO COMPLETE EACH CORE ACTIVITY

First Core Activity : ACHIEVING SALES TARAGETS

* Creates and maintains a positive attitude amongst all staff in order to strive for maximum results.
* Establishes realistic targets and provides sales staff with leads and methods of creating sales (Re\-serve)
* Monitors achievements daily and takes positive action on pending and future pending as well as deals authorized not yet invoiced.
* Implements sales drives as per directives and ensures advertised stock is on display.
* Monitors sales advisors results daily and gives training and coaching.
* Arranges promotions to push up sales.

Second Core Activity: ACHIEVING COLLECTION TARGETS

* Works Missed First Instalments vigorously \- ensure interviews with all customers takes place.
* Interviews all customer with new deals
* Takes full instalments from customers (no reduced instalments).
* Arranges a payment plan with customers in arrears.
* Arranges increased instalments and confirms with company documentation.
* Works older accounts first and issues specific names to clerks from the interim lists.
* Undertakes personal calls daily and controls and monitors the performance of the collection team.

VER 200301 29Third Core Activity: CONTROL OF DEBTORS BOOK \& CREATING SOUND CREDIT

* Authorises sound credit by completion of necessary checks and interview with customer.
* Monitors clerks daily by controlling their performance with Daily and Monthly productivity registers.
* Assists with problematic accounts.
* Monitors the reduction of bad and doubtful debts from daily Bad and Doubtful Summary Reports.
* Ensures that bad and doubtful debts reduce monthly from opening to closing figures.

Fourth Core Activity: CONTROL STOCK WITHIN BUDGETS \& BALANCING THE VARIOUS SECTIONS

* Uses the trading account and stock valuation report to keep the stock sections in balance.
* Ensures back\-up stocks of promotional lines are available to cope with demand
* Values obsolete stock correctly and displays slow sellers prominently in the permanent "Reduced to Clear" department.
* Regularly effects forward ordering on special furniture lines using the previous year's sales and stock statistics as a guide.

Fifth Core Activity: PREVENT STOCK LOSSES

* Ensures regular sectional stock checks take place and variances are reported to the Regional Controller and actioned.

VER 200301 30

* Ensures receiving and dispatching of stock is checked by the stock clerk.
* Ensures Stock clerk accompanies the delivery crew to store rooms.
* Checks on packing and stacking of stock.
* Checks on proper loading of stock onto delivery vehicles.
* Prepares for mid year and financial year end stocktaking according to company standards.

Sixth Core Activity: CONTROL OF EXPENSES WITHIN COMPANY NORMS

* Keeps expense control register in manager's file up\-to\-date and shows monthly variances.
* Takes remedial action on all "out\-of\-line" expenses.
* Makes staff responsible for specific expenses aware of expense budgets.

Seventh Core Activity: CUSTOMER COMPLAINTS AND SERVICE

* Monitors courtesy calls by sales staff after delivery to establish customer satisfaction.
* Monitors complaints are registered and lodged immediately to prevent delays.
* Monitors complaints are followed up with the Supplier and customers kept informed.
* Ensures long outstanding unresolved complaints are finalised. Gets assistance from Regional Controllers or Merchandisers.
* Encourages customers to report good service to the toll free number at Head Office. (Refer "THINK CUSTOMER' policy cards on display).

VER 200301 31Eighth Core Activity: GENERAL ADMINISTRATION \& CASH CONTROLS

* Controls ordering and utilisation of branch stationery especially manual receipt books.
* Authorises refunds to customers in terms of company policy and procedure.
* Reconciles the credit clerk's 'cash up' audit trails at regular intervals.
* Checks and signs bank movement registers daily.
* Checks delivery notes are signed for P.O.D. and filed with credit information files.
* Ensures credit agreements are signed and submitted to Head Office timeously.

Ninth Core Activity: STAFF CONTROL

* Recruits staff and conducts the initial interview to establish the best possible candidate.
* Puts new staff through the induction process in terms of company policy and procedure.
* Reviews staff performance regularly and does performance evaluations.
* Records all staff training in the register provided in the 'Manager's File'.
* Operates within the budgeted staff complements.
* Dispatches all staff information to head office timeously, e.g. staff deductions.
* Handles and finalises all disciplinary and grievance matters timeously in terms of company policy and procedure.
* Ensures that daily attendance registers are completed correctly and signed off in terms of company policy and procedures.
* Ensures staff dress code is adhered to.

VER 200301 32Tenth Core Activity: SHOP DISPLAY \& GENERAL HOUSEKEEPING

* Ensures a high standard of housekeeping is maintained in showroom, storerooms, kitchen, toilet, desk areas and strongrooms.
* Performs daily checks to ensure company standards are being met.
* Makes use of the display and image manual for guidance.
* Ensures care and maintenance of the premises.
* Files and ensures the safekeeping of all instructional letters and important documents are kept in a proper record room as per company instructions and procedures..

Eleventh Core Activity: SECURITY \& SAFETY IN TERMS OF COMPANY POLICY AND PROCEDURES

* Ensures and maintains proper security with regard to cash control and banking procedures.
* Ensures the functioning of alarm systems / locks / keys / shutter doors.
* Ensures a set of duplicate keys of the shop is lodged with the bank.
* Ensures security of strongrooms and storerooms (burglar bars etc.)
* Ensures emergency cards are fixed to shop front doors.

Twelfth Core Activity: TRAINING OF STAFF

* Effectively trains all staff to meet job standards as prescribed by the job description.
* Ensures training is an on\-going process. Ensures all staff have good knowledge of company policies, procedures, and, where appropriate, our sales, stock or credit systems. Also gives product knowledge and other training as required.
* Gives feedback on training given to new employees via the assessment process to the Divisional Personnel Manager.

VER 200301 33Thirteenth Core Activity: VEHICLE CONTROL

* Ensures company vehicles are safely parked overnight.
* Ensures multi\-locks and tracking systems are in place and functional.
* Ensures cleaning, servicing and maintaining of vehicles is regularly done.
* Ensures route planning, delivery register and fuel control registers are in place.
* Ensures valid drivers licences and vehicle licences are in use.
* Ensures safekeeping of the Auto card to prevent fraud.
* Ensures vehicles identified with company decals.

Fourteenth Core Activity: COMMUNICATION

* Promotes and maintains effective two\-way communication daily with all staff by assuring the flow of information.
* Holds meetings daily with individual sales staff and credit clerks.
* Holds Tuesday (weekly) meetings with the entire

Store Manager

1\. PURPOSE OF THE ROLE

The Driver is responsible for the safe, reliable and professional collection and transportation of used cooking oil, grease\-trap waste and related containers between customer sites and Oil Drop WC facilities.

The role includes driving company vehicles, loading and offloading containers, completing delivery and collection documentation accurately, interacting professionally with customers, handling cash or other authorised payments where required, and ensuring that company vehicles and equipment are kept clean, safe and roadworthy.

The position requires a high level of honesty, reliability, physical fitness and attention to detail, as drivers represent Oil Drop WC directly at customer premises.

2\. LICENCE REQUIREMENTS

Candidates must hold:

* A valid South African **Code 8 / Code B driver's licence** for vehicles falling within the applicable licence category; and/or
* Or a valid **Code 10 / Code C1 driver's licence** for the applicable company vehicles.
* A **valid Professional Driving Permit (PDP)** where required for the vehicle and duties being performed.
* A valid licence appropriate for towing a trailer where trailer towing forms part of the employee's duties.

The employee is responsible for ensuring that their driver's licence and PDP remain valid and must immediately notify management of any suspension, restriction, expiry or other change affecting their legal ability to drive.

3\. KEY RESPONSIBILITIES

Driving \& Collections

* Safely operate company vehicles on scheduled collection and delivery routes.
* Collect used cooking oil from restaurants, takeaways, hotels, retailers and other customers.
* Perform grease\-trap collections where assigned and appropriately equipped.
* Deliver clean or empty oil containers/drums and collect full containers.
* Load, secure, transport and offload oil drums, containers and other materials safely.
* Follow allocated routes and daily schedules and communicate delays or collection problems promptly.
* Ensure collected products are transported safely and without unnecessary spillage or contamination.
* Return collected oil and documentation to the designated Oil Drop WC facility.

Delivery Notes \& Record Keeping

* Complete all delivery notes, collection notes and other documentation **accurately and legibly**.
* Confirm the **correct customer/account** before recording a collection or delivery.
* Accurately record quantities collected, including the number and type of containers or drums.
* Record any spent\-oil returns, container exchanges or discrepancies correctly.
* Obtain the customer's name and signature where required as proof of collection/delivery.
* Record arrival and departure times where required.
* Ensure documentation corresponds with the actual collection or delivery completed.
* Submit all delivery notes, cash, payment records and supporting documents at the end of the route or as instructed.

Falsifying delivery notes, customer signatures, quantities, collections, payments or any company record is considered serious misconduct.

Customer Service

* Represent Oil Drop WC professionally and courteously at all times.
* Maintain positive relationships with customers and their staff.
* Follow customer site rules, security requirements and access procedures.
* Communicate collection problems, customer complaints or requests to management.
* Do not make unauthorised commitments regarding pricing, credits, refunds or account balances.

Cash \& Payment Handling

Where authorised to receive customer payments:

* Accept only approved payment methods.
* Issue or obtain the required proof of payment.
* Accurately record the customer and invoice/account to which a payment relates.
* Safeguard company cash and immediately report discrepancies.
* Hand all cash and supporting documentation to the authorised person in accordance with company procedures.

Company or customer funds may never be borrowed, withheld, redirected or used for personal purposes.

4\. VEHICLE RESPONSIBILITIES

The Driver is responsible for the company vehicle allocated to them while it is under their control.

This includes:

* Conducting basic pre\-trip checks before commencing the day's route.
* Checking tyres, lights, indicators, mirrors, oil, coolant and other basic safety items.
* Checking that drums, containers, pumps, hoses and other equipment are safely secured.
* Keeping the vehicle cab and load area reasonably clean and organised.
* Reporting warning lights, mechanical problems, tyre damage or other defects immediately.
* Reporting accidents, collisions or damage immediately to management.
* Complying with company accident\-reporting and insurance procedures.
* Never permitting an unauthorised person to drive a company vehicle.
* Never using a company vehicle for unauthorised personal purposes.

5\. ROAD SAFETY

Drivers must:

* Comply with all applicable South African road traffic laws.
* Drive responsibly and according to road, weather and traffic conditions.
* Observe speed limits.
* Wear a seatbelt and ensure passengers do so.
* Never use a handheld mobile phone while driving.
* Never drive under the influence of alcohol, illegal drugs or any substance that impairs safe driving.
* Never drive when dangerously fatigued or medically unfit to do so.
* Ensure loads are properly positioned and secured before travelling.
* Follow lawful vehicle weight and towing limitations.

Traffic fines resulting from the driver's own unlawful driving conduct may be dealt with in accordance with company policy and applicable employment law.

6\. MINIMUM REQUIREMENTS

The successful candidate should have:

* Valid Code 8/Code B or Code 10/Code C1 driver's licence, depending on the position.
* Valid PrDP/PDP where required.
* Appropriate licence endorsement where towing is required.
* Previous professional driving experience preferred.
* Good knowledge of Cape Town, the Northern Suburbs, Winelands and surrounding Western Cape routes advantageous.
* Ability to use GPS/navigation applications.
* Ability to read and complete delivery notes accurately.
* Basic numeracy skills.
* Ability to communicate effectively with customers and management.
* Ability to use WhatsApp or other company\-approved communication tools for operational purposes.
* Ability to perform physically demanding work, including handling containers and equipment, subject to safe handling requirements.

7\. PERSONAL ATTRIBUTES

The position requires someone who is:

* Honest and trustworthy.
* Reliable and punctual.
* Responsible with company vehicles and equipment.
* Customer\-service orientated.
* Careful and safety conscious.
* Accurate with paperwork and quantities.
* Able to work independently.
* Able to follow instructions and scheduled routes.
* Willing to take accountability for mistakes and immediately report discrepancies.
* Respectful towards customers, colleagues and management.

8\. WORKING HOURS \& OPERATIONAL REQUIREMENTS

Working hours will be determined according to operational and collection requirements.

The position may require:

* Early\-morning starts.
* Travel throughout the Western Cape.
* Occasional overtime where operationally required.
* Weekend or public\-holiday work where agreed or operationally necessary.
* Unscheduled or emergency customer collections where required.

Job Type: Full\-time

License/Certification:

* Valid driving licence (Required)

Work Location: In person

Driver

**Introduction to the VKB Group**


The VKB Group is an agricultural company providing support to farmers and producing straight\-from\-the\-farm foods for consumers. Apart from its various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK.


Our roots are firmly planted in agriculture, with farming at our core, continuously growing and evolving throughout the years. Starting with providing everything needed on the farm to produce food, we now operate across the entire food supply chain, including processing, logistics, storage, handling and national and international market channels.


This "house of brands", established with the support of our farmer shareholders, forms the foundation for building the agribusiness of the future.  

  

**Why this role matters?**  

This role will be responsible for designing, developing and/or maintaining server\-side applications, APIs, and databases which services front end applications. Solutions will primarily be based on the .NET ecosystem.


You will work with business representatives, analysts, front\-end developers, integration developers and QA engineers to deliver functionally accurate, secure, scalable, and high\-performance solutions.

 **What success looks like?**  

Success in this role would be demonstrated by consistently delivering secure, scalable, and high\-performing .NET back\-end solutions that meet business requirements and integrate seamlessly with front\-end applications. The successful candidate takes ownership of projects from design through deployment, collaborates effectively with technical and business teams, produces high\-quality, well\-tested code, resolves issues proactively, and contributes to continuous improvements that enhance system performance, reliability, and the overall user experience.

 **Who are we looking for:**  

* Respectful Customer Servicing
* Excellent communication and teamwork abilities.
* Takes ownership of own accountabilities
* Strong problem\-solving and analytical skills.
* Attention to detail and a passion for creating great user experiences.
* Finds relevant facts to resolve service requests
* Manages own time, development, stress and conflict
* Ability to work in a dynamic environment using Agile/Scrum methods

  

**Minimum requirements, including:** **Qualifications Required**

* Matric,
* IT Diploma or Bachelor’s degree in Computer Science, Software Engineering, or related field (or equivalent practical experience).
* **Desired Experience**
	+ 5\+ years of experience in back\-end development

**Languages**

* Read and Write, English and/or Afrikaans
* Other languages will be beneficial

**Location**

* Preferred – On site in Reitz in the Free State
* Hybrid will be an option depending on experience (Resident in SA will be a requirement)

  

**Competencies**  

* Ability to review business requirements and translate these into appropriate solution designs
* Ability to take relevant business requirements and solution designs and develop code which enable these.
* Ability to ensure that the code that was developed is functionally and technically sound.
* Ability to make use of DevOps code repositories and deployment pipelines.
* Ability to engage business and demonstrate the solutions that were developed

**Skills Required**  

* Proficiency in C\# and strong knowledge of the .NET Core / .NET Framework.
* Experience with Entity Framework / EF Core or similar ORM tools.
* Strong understanding of SQL Server (queries, stored procedures, optimization).
* Familiarity with RESTful API design and integration.
* Knowledge of asynchronous programming, multithreading, and concurrency in .NET.
* Experience with DevOps, Git or other version control systems.
* Solid understanding of software design principles (SOLID, OOP, layered architecture).
* Experience with JQuery, Bootstrap etc.

**Key Responsibilities**  

* Design, implement, and maintain server\-side applications using C\#, .NET Core / .NET Framework.
* Build and consume RESTful APIs (and/or GraphQL, if relevant).
* Develop scalable, secure, and high\-performance services.
* Work with SQL Server (and other relational/non\-relational databases) to design schemas, optimize queries, and manage data.
* Implement authentication, authorization, and data security best practices.
* Write unit tests, integration tests, and ensure code quality through reviews and documentation.
* Collaborate with front\-end developers to integrate APIs with client\-facing applications.
* Participate in the full software development lifecycle (design, coding, testing, deployment, monitoring).
* Monitor application performance and troubleshoot production issues.
* Stay updated with best practices, emerging trends, and technologies in back\-end development.

 **Important Information for Applicants**


VKB Group reserves the right to close or withdraw any vacancy at its discretion. All personal information submitted through the Career Portal will be used solely for recruitment purposes and, where applicable, for matters related to employment.


As an equal opportunity employer, VKB Group is committed to Employment Equity, transformation, and the inclusion of People with Disabilities. Our recruitment decisions are aligned with the VKB Group Employment Equity Plan and Transformation Strategy.


When applying, please ensure that:

* You use Google Chrome to access the Career Portal.
* You upload a clear and professional CV in PDF or Word format only.
* Your CV does not contain handwritten notes or markings.
* Supporting documents such as your ID, driver's licence, certificates, or other documentation are uploaded in the designated sections and not combined with your CV.
* Your profile photo meets the minimum size requirement of 300 x 300 pixels.

**A Note on Honesty and Integrity**


As part of the application process, you will be required to complete a screening questionnaire. We strongly encourage all candidates to answer every question honestly and accurately.


At VKB Group, our culture is rooted in the values of being **Humble, Hungry, Smart, Bold, and Playing as One Team**. We believe in building authentic relationships and making sound decisions based on trust and integrity. Misrepresenting qualifications, experience, competencies, criminal history, or any other information may result in your application being withdrawn or your employment being terminated should discrepancies be identified during verification processes.


We respect your time and ask that you respect ours by providing truthful information throughout the recruitment process. This helps ensure that we focus on candidates who are genuinely aligned with the requirements of the role and the values of our organisation.

Back End Developer - VKB I&T, Head Office Reitz

The Aftermarket Contract Manager is responsible for the overall management, operational performance and commercial success of Fermel's aftermarket contract at Platreef Mine, Mokopane.


Although based at Fermel's Head Office, the incumbent will be deployed to Platreef Mine as operationally required and will be responsible for ensuring the effective delivery of aftermarket services, including equipment maintenance support, technical assistance, spare parts availability, customer relationship management, contract compliance and the management of site\-based personnel.


The role requires a commercially focused manager with strong technical knowledge of underground mining equipment, proven contract management experience and the ability to manage operational activities across both the mine and Head Office.

 **2\. Key performance areas and responsibilities**

**2\.1 Contract management and compliance**

* Assume overall accountability for the effective execution and management of the aftermarket contract at Platreef Mine.
* Ensure all contractual obligations, service\-level agreements (SLAs), deliverables and performance targets are met.
* Develop and implement operational plans aligned with the contractual requirements and the mine's production objectives.
* Monitor contract performance, identify operational risks and implement corrective actions where necessary.
* Manage contract variations, additional work requests and changes in contractual scope.
* Ensure accurate records of contractual deliverables, service activities, expenditure and customer correspondence.
* Identify opportunities for contract renewals, extensions and additional aftermarket business.

**2\.2 Site operations and technical management**

* Oversee the delivery of aftermarket technical support for Fermel underground mining equipment operating at Platreef Mine.
* Coordinate preventative maintenance, breakdown support, equipment inspections and technical interventions.
* Work closely with the mine's engineering and maintenance departments to improve equipment availability and reliability.
* Monitor equipment downtime, recurring failures and maintenance trends and implement appropriate improvement initiatives.
* Ensure technical problems are escalated to Fermel's Engineering, Production or relevant technical departments when required.
* Oversee the implementation of technical modifications, product improvements and corrective actions.
* Ensure maintenance activities comply with OEM specifications, technical standards and site requirements.

**2\.3 Customer relationship management**

* Serve as the principal operational contact between Fermel and Platreef Mine for aftermarket contractual matters.
* Establish and maintain effective relationships with the mine's Engineering, Maintenance, Procurement and Operational Management teams.
* Attend contractual performance reviews, operational meetings and technical discussions with mine representatives.
* Address customer concerns, service delivery issues and contractual disputes professionally and promptly.
* Manage customer expectations and communicate operational constraints, technical recommendations and corrective actions.
* Promote customer satisfaction, long\-term business relationships and opportunities for aftermarket growth.

 **2\.4 Financial and commercial management**

* Manage the financial performance of the contract in accordance with approved budgets and profitability targets.
* Monitor labour costs, overtime, travel, accommodation, consumables and other contract\-related expenditure.
* Ensure all billable services, additional work, spare parts and other recoverable costs are accurately recorded and submitted for invoicing.
* Review contract profitability, revenue, expenditure and financial variances in collaboration with the Finance and Aftermarket departments.
* Identify opportunities to improve cost efficiency without compromising safety, contractual obligations or service delivery.
* Monitor outstanding purchase orders, invoicing requirements and commercial queries.
* Prepare financial and operational forecasts relating to the contract.

**2\.5 Human resources and personnel management**

* Manage, coordinate and supervise all Fermel employees allocated to the Platreef aftermarket contract.
* Plan workforce requirements, staffing levels, deployment schedules and resource allocation.
* Oversee employee attendance, working hours, shift rosters, overtime, standby arrangements and leave planning.
* Ensure employees possess the relevant technical competencies, training and site\-specific certifications.
* Conduct employee performance reviews, establish performance objectives and address underperformance.
* Ensure compliance with Fermel's HR policies, disciplinary procedures, employment contracts and applicable labour legislation.
* Liaise with the HR \& IR Department regarding recruitment, employee relations, disciplinary matters, training and employee welfare.
* Promote accountability, teamwork and professional conduct among site\-based personnel.

**2\.6 Spare parts, inventory and supply chain management**

* Coordinate with Head Office, Procurement and Stores to ensure adequate availability of critical spare parts and components.
* Monitor stock levels, stock movement, consumption patterns and replenishment requirements.
* Ensure timely ordering and delivery of components required for scheduled maintenance and breakdown support.
* Manage critical spares requirements in accordance with equipment maintenance plans and contractual commitments.
* Implement measures to minimise obsolete stock, inventory discrepancies and unnecessary expenditure.
* Ensure compliance with Fermel's inventory control procedures and the mine's stores requirements.
* Coordinate component repairs, warranty claims and returns to Head Office where applicable.

**2\.7 Health, safety, environment and quality**

* Ensure compliance with the Mine Health and Safety Act, applicable regulations, Fermel's health and safety policies and Platreef Mine's site\-specific requirements.
* Ensure employees comply with site induction, medical fitness, training and competency requirements before deployment.
* Monitor compliance with safe operating procedures, risk assessments, lockout procedures and applicable safety standards.
* Participate in safety meetings, inspections, incident investigations and corrective\-action processes.
* Ensure incidents, near misses, unsafe conditions and non\-conformances are reported and addressed.
* Promote a proactive safety culture and ensure safety is prioritised in all operational decisions.

**2\.8 Reporting and performance management**


Prepare and submit accurate operational and management reports to Fermel's Aftermarket Management and relevant stakeholders at Platreef Mine.


Reports must cover:

* Contract performance against agreed SLAs and KPIs.
* Equipment availability, reliability and downtime.
* Preventative maintenance compliance and outstanding technical issues.
* Breakdown trends and recurring equipment failures.
* Spare parts consumption and stock availability.
* Labour utilisation, overtime and staffing requirements.
* Revenue, contract expenditure and profitability.
* Safety performance, incidents and corrective actions.
* Customer concerns, operational risks and improvement initiatives.


Conduct regular contract performance reviews and develop action plans to address operational or financial deviations.

 **3\. Head Office and site responsibilities**


The position requires effective coordination between Fermel's Head Office and Platreef Mine.

**Head Office responsibilities**

 **Platreef Mine responsibilities**

  

Contract administration and performance reporting

  

Oversee daily contract execution

  

Financial management and budgeting

  

Manage site\-based personnel

  

Engineering and technical escalation

  

Engage with mine management

  

Procurement and supply chain coordination

  

Monitor equipment

Aftermarket Contract Manager

About us... For over three decades, Meridian has developed a proud history of excellence, training each member of our team from the first day on the job. Many of our people began their careers packing shelves in\-store, and were later promoted into leadership positions. Our approach to business is enabled by agility, bravery, and remaining committed to exceeding expectations. By living our values, we aim to empower our people and our communities. We move with the times, but our business practices remain timeless. Our people come first.

About the role...

**Minimum skills, knowledge, experience required:**

* Matric / Grade 12
* Valid Driver’s license \- Prepared to travel
* At least 3 years’ experience in FMCG environment
* At least 1 years’ experience in human resources
* At least one year experience in a management or supervisory role
* Must be computer literate (Microsoft Office and Pastel)
* Customer Service Excellence
* Attention to detail
* Excellent communication skills

**Essential Competencies:**

* Negotiating
* Presenting
* Structuring
* Client focus
* Listening skills
* Social skills
* Team building
* Flexibility

**Summary of position / duties**

* Plan day\-to\-day operations for area
* Direct activities to achieve objectives
* Conduct checks and audits
* Manage returns and damages
* Communication / Reporting
* General Staff Management
* Monitor and promote client service
* Control financial expenditure for area

If you do not hear from us within two weeks, consider your application unsuccessful.

IMPORTANT NOTICE

By applying to this advert you hereby acknowledge that you have read and accept the following Protection of Personal Information ACT (POPIA) disclaimer:

I hereby consent for Meridian to process my personal information as part of the recruitment process. Meridian shall take all reasonable measures to protect the personal information of applicants and for the purpose of this disclaimer “personal information” shall be defined as detailed in the Protection of Personal Information Act, Act 4 of 2013 (“POPIA”).

Job Type: Full\-time

Application Question(s):

* What is your current notice period?
* Which channels have you been exposed to, such as Spar, PnP, Checkers?
* What is your current cost to company salary?
* What is your salary expectation?
* Do you have a valid drivers license?
* How many years of FMCG experience do you have?
* How do you go about building and maintaining strong relantionships with your customers?
* This role requires reliability and enthusiasm. How do you ensure you stay dependable in your work?
* Are you comfortable taking the initiative to find new clients while also managing existing accounts?
* Can you describe a time when you successfully met or exceeded sales volume and value targets?

Work Location: In person

Sales Representative (Sales & Merchandising)

Trainee Branch Manager

**Grow your career with the VKB Group**


At the **VKB Group**, agriculture is at the heart of everything we do. Rooted in farming and supported by our farmer shareholders, we’ve grown into a trusted agricultural and food business, supplying quality “straight\-from\-the\-farm” products to communities across South Africa and beyond. With our regional brands – **VKB, GWK, and NTK** – we’re building a sustainable agribusiness for the future, founded on trust, accountability, and continuous innovation.

 **Our purpose**

**Touch lives – for the better:** We always aim to make a positive impact in people’s lives: our employees, producers, clients, communities and the larger industry. And, through collaboration with this group of people, we strive to make an even bigger and longer lasting impact in the lives of all South Africans.

 **Why VKB?**


At VKB, you’ll be part of a company where values aren’t just words – they guide our decisions and define how we work with colleagues, farmers, and communities. We invest in people, encourage growth, and create opportunities for you to make a meaningful impact in a business shaping the future of agriculture in South Africa.

**Join us and grow with VKB – where integrity, service, and accountability are rooted in everything we do.**

 **For the Love of the Land:** We do it all for our legacy and the love of nature, people, country, sustainability and progress.

 **Job** **Description**  

  

Supervising and servicing the VKB Fuels branch in Douglas. The Fuels Supervisor oversees the daily operations, maintenance, and safety of fuel storage, distribution, and dispensing systems. This position ensures compliance with all environmental, health, and safety regulations, supervises fueling personnel, manages inventory and quality control, and ensures reliable and efficient fuel delivery to meet operational needs.  

  

**Requirements**  

* Previous experience in a supervisory role will serve as recommendation
* 3 \- 5 years experience in the fuel industry
* Grade 12/ NQF 4 \- or 3 to 5 working experience in the fuel industry
* Proficient in the MS Office package

**Duties and Responsibilities**  

* Assist in overseeing cash in branch, cash\-ups float and merchant machines
* Stock management including stock takes to be actions, expiry dates to be checked etc.
* Housekeeping on premises (bathrooms, offices, forecourt, cashier points and deli)
* Daily checklists to be completed and submitted to manager and reporting of deviations
* Ensure all employees comply with save working procedures.
* Ensure consumables are ordered and replenished as necessary (stationary, toilet paper, window washers etc.)
* Receiving of stock and ensure quantities is correct.

**Skills Required**  

* Conflict handling
* Negotiation skills
* Numerate Thorough, precise and accurate
* Constantly adding value to the current functions of the job
* Customer\-focused and service\-oriented

**Other Information**

* The company can expire jobs at any time at their own discretion.
* VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
* VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity \& Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities
* **Things to take note of when applying through our Career Portal.**
* Use Google Chrome when accessing the portal
* Clear copy of your CV in either PDF or Word
* The CV should not have handwriting on the document
* **NB!** Only Submit your CV on the **Upload CV section** of the application form and not a PDF that includes other documents such as ID, Driver’s License and other documents. The application form will make provision for the candidate to upload supporting documents.
* **When uploading profile picture**, make sure the minimum size uploaded is **300 x 300px**

Supervisor - VKB Fuels, Prieska

We are looking for a **reliable and experienced Front\-End Store Controller** to oversee the daily operations of the store’s front\-end and ensure a smooth checkout experience for customers.

KEY RESPONSIBILITIES

* Supervise and support **cashiers and front\-end staff**
* Ensure **efficient and accurate till operations**
* Monitor cash handling, cash\-ups and daily transactions
* Assist with **returns, refunds and customer queries**
* Ensure excellent **customer service** at the front end
* Monitor staff attendance, performance and daily duties
* Ensure tills are properly staffed and operational
* ⚠ Identify and report discrepancies or issues
* Assist with maintaining an organised, clean and efficient front\-end area
* Support the store in achieving **sales and customer\-service targets**
* Follow company **cash\-handling and operational procedures**

REQUIREMENTS

* Previous **retail front\-end / cashier supervisory experience**
* Experience managing or supervising a team
* Good numerical and administrative skills
* Strong customer\-service and communication skills
* Honest, reliable and trustworthy
* Able to work under pressure in a busy retail environment
* **Relevant retail experience is essential**

**SERIOUS APPLICANTS ONLY — WE ARE LOOKING FOR CANDIDATES WITH RELEVANT EXPERIENCE.**

Work Location: In person

front end controller

Cake Zone requires a capable Branch Supervisor to manage all aspects our new Cake Zone Middleburg branch in the Middleburg CBD

Applying Candidates:

* Must have at least 3 years experience in supervising, coordinating and managing a retail, take\-away or restaurant establishment
* Strong administration capabilities, attention to detail and high level of responsibility
* Excellent MS Office and PC skills, especially Microsoft Excel
* Familiarity with the Bakery / Confectionery business is a plus
* Good communicator both verbally and written
* Must have valid ID and clear criminal record, driver’s license is a plus
* Matric is a requirement as well as some post Matric qualification on administration and PC Office skills
* Punctual, honest and diligent candidates will be considered only

Duties and Responsibilities:

* Coordinate and manage event cake customer orders with our production.
* Verify, reconcile and check orders to ensure zero discrepancies in accuracy and timing
* Manage 2\-3 customer service and cashier staff and make sure a high level of customer service is offered to all customers
* Full responsibility to receive and enter into our retail system all products received and returned
* Responsibility and accountability to ensure cashiers record transactions accurately and no stock theft takes place in the branch
* Ensure confectionery stock is merchandised well, stock is rotated well and accurate stock takes are performed on a daily basis
* Cash\-up tills and manage change orders

Job Types: Full\-time, Permanent

Ability to commute/relocate:

* Middelburg, Mpumalanga: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

* Supervisor in Retail or Restaurant: 2 years (Preferred)

Work Location: In person

Branch Supervisor

Cake Zone requires a capable Cashier / Customer Service Consultant in our new Cake Zone Middleburg branch at the Middleburg CBD

On a Daily Basis, the candidate will

\- Serve confectionery products to customers

\- Process sales transactions

\- Take event cake orders from customers

\- Prepare and pack confectionery products

\- Handle customer issues

Requirements

\- 2 Years previous Customer Service or Cashier experience

\- Matric Qualification

\- Excellent communication and customer service skills

\- Self Motivated and Hand Working

\- Honest and Trustworthy

\- Adaptable and willing to help where the customer needs to be served

\- Accuracy in dealing with money

\- Ability to resolve customer complaints.

The candidate needs to be South African and live close to the store

Salary will be based on the skills and experience of the candidate

Job Type: Full\-time

Work Location: In person

Cashier and Customer Service Assistant

I like this position because I know POS system, you can trust me about your money

I can manage my time when I'm working , I like to help customers and I'm good with communication

Work Location: In person

Cashier/Customer Service Representative

We are looking for energetic, motivated, and target\-driven **Call Centre Sales Agents** to join our growing team.

The successful candidate will be responsible for contacting customers, promoting products and services, identifying customer needs, handling objections, and closing sales while delivering excellent customer service.

Minimum Requirements

* **3–6 months call centre sales experience**
* Previous telesales experience will be an advantage
* Excellent verbal and written communication skills
* Excellent telephone etiquette
* Basic computer skills
* Ability to work towards and achieve sales targets
* Strong customer service skills
* Confident and persuasive communication style
* Ability to work under pressure
* Must be reliable, punctual, and professional
* **Matric certificate**

Key Responsibilities

* Make outbound calls to new and existing customers.
* Promote and sell company products and services.
* Identify customer needs and recommend suitable solutions.
* Explain product benefits, features, pricing, and terms accurately.
* Handle customer questions and objections professionally.
* Build positive relationships with customers.
* Effectively close sales and achieve daily and monthly targets.
* Capture customer information accurately on the relevant systems.
* Follow the approved sales script and sales process.
* Ensure all sales are processed accurately and compliantly.
* Maintain accurate call dispositions and customer records.
* Provide excellent customer service throughout the sales process.
* Attend training, coaching, and team meetings as required.

Key Skills

* Excellent communication skills
* Strong listening and interpersonal skills
* Sales and negotiation skills
* Objection\-handling skills
* Strong closing ability
* Customer\-focused approach
* Basic computer literacy
* Target\-driven attitude
* Ability to work independently and within a team
* Professional telephone manner

What We Are Looking For

We are looking for individuals who are **passionate about sales, motivated by targets, confident when speaking to customers, and eager to grow within the call centre industry.**

How to Apply

**Email:** recruitment@icallgroup.com

**WhatsApp:** 063 270 6736

**Join our team and build your career in call centre sales!**

Work Location: In person

Outbound Call Centre Agent

We are seeking for highly motivated and results\-driven Sales Associate to join our team. As a Sales Associate, you will play a vital role in driving sales growth, providing exceptional customer service, and supporting our sales and marketing efforts.

Key Responsibilities

Sales and Customer Service

\- Generate new business leads and follow up on existing leads to drive sales growth

\- Build and maintain strong relationships with customers to ensure customer satisfaction and loyalty

\- Provide exceptional customer service, responding promptly to customer inquiries and resolving issues efficiently

\- Meet and exceed monthly sales targets

Marketing and Product Knowledge

\- Stay up\-to\-date with industry trends, competitor activity, and market developments

\- Develop and maintain in\-depth knowledge of our products and services

\- Collaborate with the marketing team to develop and implement marketing campaigns

Requirements

Essential Skills and Qualifications

\-Grade 12/ Equivalent Qualification

\-Have RSA ID

\-Age \[18\-30]

\-Fast Learner

\-Good People Skills

\-Good At Teamwork

\-Must Be Goal Driven And Energetic

Pay: From R1 500,00 per week

Work Location: In person

Customer Service Jobs in South Africa - Page 3

Vacancies (page 3 of 8)