Browse live hospitality jobs in George, Western Cape. Salaries, top employers and how to apply. Updated regularly.

REQUIREMENT: RSA ID and legal residence essential Minimum 2 years' experience as a Food & Beverage Manager within a 5 Star hotel essential Proven experience managing all Food & Beverage operations Strong leadership and people management skills Excellent guest relations and communication skills Strong financial acumen including budgeting, cost control, stock management, and profitability Experience with stock control, purchasing, and supplier management Knowledge of food safety, health, and hygi…

CLOSED - F & B Manager

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!
   

  

**WHY WORK FOR US?**
 Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.
   

  

 Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined
   

  

**Description**
 You will be responsible for (but not limited to):
   

  

* Checking guests in and out of the hotel
* Maintaining guest accounts and processing guest transactions during their stay
* Dealing with any and all special needs or requests from guests during their stay
* Assisting with reservations for guests as and when required


**Minimum** 
**Requirements:**
* Matric
* Hospitality Qualification or Similar
* 1 \- 2 Years Receptionist experience
* Strong Computer Literacy skills in terms of MS Office and a reputable PMS (Protel)
* Hands\-on Problem\-Solving approach and the ability to remain calm under pressure and take control of incidents and investigations
* Ability to work as part of a team, as well as independently
* Honest and trustworthy beyond approach
* Great attention to detail
* Presentable and well spoken
* Team Player who leads by example
* Ability to work shifts
* Ability to remain highly confidential and be able to treat sensitive information with the highest level of diplomacy


 Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.

Receptionist Hotel Experience (non-negotiable)

Introduction We are looking for a General Maintenance Worker to join a prestigious hospitality team and assist with the upkeep, maintenance and overall appearance of the property. The ideal candidate will be practical, reliable, hands-on and committed to maintaining high standards in a luxury hospitality environment. Duties & Responsibilities Responsibilities: Sanding & minor repairs on furniture; Minor painting work; General maintenance work as required; Check all common areas and outside area…

Hospitality Maintenance Worker - Stellenbosch - Winelands

HOTEL DRIVER / GUEST SERVICES

Location: The Saint James on Venice – Morningside, DurbanPosition: Full\-Time

The Saint James on Venice is looking for a professional, reliable and well\-presented Hotel Driver / Guest Services Assistant to join our team.

As one of the first and last members of our team that guests may interact with, the successful candidate must be friendly, punctual, trustworthy and committed to providing excellent service.

Key Responsibilities

* Provide professional airport transfers and guest transportation.
* Transport guests safely to restaurants, meetings, attractions, events and other requested destinations.
* Welcome and assist guests with luggage on arrival and departure.
* Assist with hotel collections, deliveries, purchasing and other operational errands.
* Ensure the hotel vehicle is kept clean, presentable and ready for guests at all times.
* Conduct basic daily vehicle checks including tyres, fuel, oil and general vehicle condition.
* Report any vehicle maintenance requirements, damage or mechanical issues immediately.
* Keep accurate records of trips, mileage and fuel usage.
* Plan routes in advance and ensure guests reach their destinations safely and on time.
* Assist the reception and hotel operations team when not conducting transfers.
* Maintain professionalism and guest confidentiality at all times.
* Provide guests with friendly and knowledgeable assistance regarding Durban and surrounding areas.
* Be available for early\-morning or evening transfers when required.

Requirements

The ideal candidate should have:

* A valid South African driver’s licence.
* A clean and responsible driving record.
* Previous professional driving, chauffeur, hotel or hospitality experience will be advantageous.
* Good knowledge of Durban, Umhlanga, King Shaka International Airport and surrounding areas.
* Excellent timekeeping and reliability.
* Good communication skills and the ability to communicate professionally with guests.
* A friendly, calm and service\-oriented personality.
* A neat, professional and well\-groomed appearance.
* Ability to assist guests with luggage.
* Willingness to work flexible hours, including weekends, public holidays and early mornings/evenings when required.
* Ability to use Google Maps or other navigation applications confidently.
* High levels of honesty, discretion and responsibility.

What We Are Looking For

We are looking for more than someone who can simply drive.

The ideal candidate should understand hospitality and guest service. You may be the first Saint James team member a guest meets when arriving in Durban, so your professionalism, friendliness and attitude are extremely important.

We are looking for someone who takes pride in their appearance, takes care of the hotel vehicle as if it were their own and always puts guest safety and comfort first.

To Apply

Please submit:

* Your CV
* Copy/details of valid driver’s licence
* PrDP details, if applicable
* Current or most recent employment
* Expected salary
* Notice period / availability
* At least two contactable references

Previous hotel, chauffeur, airport\-transfer or professional driving experience will be highly advantageous.

Pay: R5 500,00 \- R12 500,00 per month

Work Location: In person

Chauffeur Driver

*Hotel Events \| Weddings \| Conferences \| Event Sales \| Private Functions*

**Create events people remember \- and help make Palm House Boutique Hotel \& Spa the venue everyone is talking about.**

Palm House Boutique Hotel \& Spa is a distinctive 5 Star Cape Town boutique hotel with an outdoor lawn, indoor and outdoor restaurant areas, a fine\-dining restaurant and two conference/private dining spaces. We already serve a strong conference and banqueting clientele. We are now looking for an experienced, commercially minded events professional to retain and grow that business while positioning Palm House as a sought\-after venue for weddings, destination weddings, conferences, corporate events and private celebrations.

This is a hands\-on, client\-facing role with genuine ownership of the full\-event journey \- from the first enquiry, venue viewing and proposal through to event planning, on\-site coordination and successful delivery. It is a rare opportunity to combine event sales, relationship management, creative planning and event operations in one boutique\-hospitality position.

**Your Mission**

Help transform a much\-loved historic gem into one of Cape Town's most talked\-about boutique event venues. Build on our established client base, create new sales opportunities and help the Banqueting, Events and Conference portfolio reach its full potential.

**What You Will Own**

* Manage event enquiries, client communication, venue viewings and follow\-up from first contact through to confirmation.
* Prepare tailored quotations, proposals and event documentation, working closely with the Sales Team to convert qualified enquiries into confirmed bookings.
* Retain and grow Palm House's established banqueting and conference client base while identifying relevant venue\-marketing platforms, partnerships and sales channels for weddings, destination weddings, conferences, corporate events and private functions.
* Plan the complete event brief, including menus, layouts, timings, decor, audio\-visual (AV) requirements, suppliers, contractors and special requirements.
* Prepare accurate function sheets and Banquet Event Orders (BEOs) and communicate clear requirements to the Food \& Beverage Executive and relevant operational teams.
* Maintain an organised event calendar and sales pipeline; monitor deposits, payments, additional charges, deadlines and outstanding actions.
* Identify appropriate upselling opportunities across accommodation, food and beverage, spa and other hotel services, while providing regular events and sales reports.
* Be present for events as the client's dedicated contact, confirm that agreed deliverables are met and anticipate and resolve issues before they affect the guest experience.

**On Event Days**

You will be the client's dedicated event contact and the link between the agreed brief and the teams delivering it. The relevant Restaurant Manager remains responsible for restaurant operations, the service team and day\-to\-day service delivery. You will work alongside them, providing an additional layer of coordination that keeps communication clear, protects the agreed plan and gives the client confidence that the complete event experience is being looked after.

**What You Will Bring**

* Relevant experience in hotel banqueting and events, ideally gained as a Banqueting \& Events Coordinator, Banqueting \& Events Manager or comparable events professional.
* Experience in conference coordination, wedding planning, venue sales, private functions or upscale boutique hospitality will be advantageous.
* Exceptional organisation, attention to detail and the ability to manage multiple events and deadlines without losing the personal touch.
* A naturally "high energy", engaging, proactive and self\-motivated approach, combined with a polished, warm and confident client presence.
* Commercial awareness and confidence in event sales, enquiry conversion, client retention and upselling.
* Clear written and verbal communication, with the ability to coordinate effectively across several departments.
* A calm, practical and solutions\-focused approach under pressure.
* The independence to take ownership, balanced with the diplomacy and teamwork needed to collaborate with operational managers.
* A hands\-on mindset and willingness to step in when coordination or client support is required.
* Confidence using email, spreadsheets, reporting tools and hospitality, event\-management or customer relationship management systems.
* Availability to work an event\-led hospitality schedule, including evenings, weekends and public holidays when confirmed events require it.

**Why This Role Stands Out**

* You will own the full client and event journey \- not only the administration.
* You will inherit a strong existing client base while having genuine scope to shape future growth.
* You will sell the vision, shape the experience and see your work come to life across distinctive indoor and outdoor event spaces.
* Your ideas and results will have a visible impact on guest experience and Palm House's reputation as an events destination.

**The Details**

* **Working pattern:** Full\-time; evenings, weekends and public holidays when required
* **Benefits:** Company transport assistance and medical insurance, subject to company policy and eligibility
* **Application:** Apply directly through this platform with an up\-to\-date CV

***Ready to Create Something Exceptional?***

***If you notice the details others miss, enjoy turning ideas into beautifully executed events and are as confident building client relationships and winning business as you are coordinating delivery, we invite you to apply.***

*Palm House is committed to fair, inclusive and merit\-based recruitment. Appointments are made according to role requirements, relevant experience and demonstrated capability.*

Pay: R20 000,00 \- R25 000,00 per month

Ability to commute/relocate:

* Southern Suburbs, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

* Do you have previous experience managing or coordinating formal events?

Education:

* High School (matric) (Required)

Experience:

* Banqueting \& Event: 1 year (Required)

Language:

* English (Required)
* Afrikaans (Preferred)

License/Certification:

* Driver's License (Preferred)

Location:

* Southern Suburbs, Western Cape (Preferred)

Willingness to travel:

* 25% (Preferred)

Work Location: In person

BANQUETING & EVENTS COORDINATOR

Available Positions include : Line Cook Chef Head Field Guide Field Guide Gate Attendant Cleaner Laundry Assistant Waiter Farm Maintenance Assistant Cave Guide Food & Beverage Assistant Manager Housekeeping Assistant Stock Controller Barista Junior Resturant Manager Agricultural General Manager Animal Attendent Front of House Supervisor Vineyard Worker Agricultural Farm Worker Warehouse Assistant Agricultural General Maintenance Groom Supervisor Butler Head Butler Housekeeping General Maintenan…

Hospitality Opportunities

Because every great hotel stay begins with a warm welcome and a confident smile. At The President Hotel, the hotel front desk is more than just check-ins and check-outs, it’s where first impressions are made, guest relationships begin, and memorable hotel stays are created. As we continue our journey toward luxury, we’re looking for a Hotel Receptionist who can deliver exceptional guest service while keeping the hotel Front Office running smoothly and professionally at a very busy front desk. I…

Hotel Receptionist

Minimum Qualifications Grade 12 (Matric) is essential. Certificate or Diploma in Business Administration, Office Administration, Hospitality Management, or a related field is advantageous. Experience 12 years' administrative experience, preferably within the hospitality, hotel, or tourism industry. Experience working in a luxury hotel or lodge environment will be advantageous. Experience with basic financial administration is beneficial. Knowledge General office administration practices. Micros…

Junior Administrator

Description POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public…

Hotel Cleanliness Expert_SA

Job Purpose To plan, lead, and control all maintenance and engineering activities specifically related to hotel rooms and immediately associated guest areas. The role ensures all rooms, corridors, and related guest-facing infrastructure are maintained to the highest 4-star standard — fully operational, safe, compliant, and impeccably presented to support exceptional guest satisfaction. This is a focused role on room-specific maintenance, with close collaboration on cross-functional issues. Key …

Hotel Accommodation Maintenance Manager

The Sommelier or Wine Specialist at La Residence works closely with the Restaurant Management team, our Group Beverage Manager and the hotel Duty Managers, to ensure that all aspects of the guest experience, wine service and stock management at the hotel is of the very highest standards possible. They ensure that the wine experience contributes positively to the company's purpose, which is "to give our guests a complete experience and a perfect stay" . MAIN DUTIES & RESPONSIBILITIES Being on th…

Sommelier/ Wine Specialist | La Residence

Minimum Requirements Must currently reside in South Africa Proven experience as an Executive Chef or Senior Sous Chef Previous experience within a luxury hotel, boutique hotel, or fine dining environment preferred Strong leadership and people management abilities Excellent understanding of: Food costing Stock control Receiving procedures Invoice checking Kitchen administration Supplier management Strong menu development and culinary innovation skills Excellent organisational and communication s…

Head Chef

HEAD CHEF – THE SAINT JAMES ON VENICE

Location: Morningside, DurbanPosition: Full\-Time Head Chef

The Saint James on Venice is looking for a talented, passionate and hands\-on Head Chef to lead our kitchen and help develop an exceptional food offering for our boutique hotel.

We are looking for someone who combines excellent cooking ability with strong leadership, creativity and commercial awareness. The successful candidate will take ownership of the kitchen operation and play an important role in developing the food experience at Saint James.

Key Responsibilities

* Lead and manage the day\-to\-day operation of the hotel kitchen.
* Develop attractive, high\-quality and commercially viable menus.
* Oversee breakfast service and food offerings for hotel guests.
* Develop menus and catering packages for private functions, weddings, conferences and special events.
* Maintain consistently high standards of food quality, taste, presentation and portion control.
* Manage food costs, wastage, stock levels and kitchen profitability.
* Source ingredients and work closely with suppliers to achieve the right balance between quality and cost.
* Manage kitchen purchasing, receiving, storage and stock control.
* Recruit, train, supervise and motivate kitchen staff.
* Prepare staff rosters and ensure the kitchen is adequately staffed for hotel occupancy and functions.
* Ensure excellent kitchen hygiene, food safety and cleanliness standards at all times.
* Implement kitchen procedures, recipes, portion standards and food\-costing systems.
* Work closely with hotel management to create seasonal menus, promotions and new dining concepts.
* Cater effectively for dietary requirements and guest requests.
* Maintain consistency regardless of whether preparing breakfast for a small number of guests or catering for a large function.
* Take ownership of the kitchen and continuously identify opportunities to improve the guest experience.

What We Are Looking For

The ideal candidate should have:

* Previous experience as a Head Chef, Executive Chef or strong Sous Chef ready to step up.
* Experience within a hotel, restaurant, function venue or hospitality environment.
* Strong culinary skills with excellent attention to presentation.
* Experience with breakfast, à la carte and function/event catering.
* Good understanding of food costing, gross profit, portion control and stock management.
* Strong leadership and staff\-management skills.
* Ability to develop menus and accurately cost dishes.
* Ability to work under pressure while maintaining consistent standards.
* Excellent hygiene and food\-safety knowledge.
* Strong organisational and communication skills.
* A hands\-on attitude and willingness to work alongside the kitchen team.
* Creativity and enthusiasm for developing new dishes and concepts.

The Type of Chef We Want

We are looking for someone who wants to build something special, rather than simply maintain an existing kitchen.

The right candidate will have the freedom to bring ideas to the table and help shape the future food identity of The Saint James on Venice as the property continues to develop.

We want a chef who takes pride in their food, understands the importance of cost control and treats every plate served as part of the guest’s overall Saint James experience.

To Apply

Please submit:

* Your CV
* Current/most recent position
* Expected salary
* Notice period / availability
* References
* Photographs or portfolio of dishes you have personally prepared, where available

Experience in boutique hotels, restaurants, weddings and function catering will be highly advantageous.

Pay: R15 000,00 \- R30 000,00 per month

Work Location: In person

Because every great hotel stay begins with a warm welcome and a confident smile.
   

  

 At The President Hotel, the hotel front desk is more than just check\-ins and check\-outs, it's where first impressions are made, guest relationships begin, and memorable hotel stays are created. As we continue our journey toward luxury, we're looking for a
 **Hotel Receptionist** 
 who can deliver exceptional guest service while keeping the hotel Front Office running smoothly and professionally at a very busy front desk.
   

  

 If you know your way around OPERA PMS, enjoy working with people, and thrive in a busy hotel environment, this role is for you.
   

  

**Minimum Requirements**
* Matric Certificate (Grade 12\)
* Hospitality qualification or diploma (advantageous)
* Minimum 2 years' experience within a hotel front office or hotel reception environment
* Previous experience as a Hotel Receptionist or Front Office Receptionist preferred
* Strong hands\-on OPERA PMS experience essential
* Strong computer literacy, including OPERA PMS and Microsoft Office
* Experience within a busy 4\-star or 5\-star hotel environment preferred
* Excellent communication and guest service skills
* Ability to work shifts, weekends, and public holidays
* Professional grooming and presentation
* CV must be fully updated prior to submission


**What You'll Be Doing**
* Welcoming hotel guests with warmth, professionalism, and confidence
* Managing hotel check\-ins and check\-outs efficiently using OPERA PMS
* Assisting guests with requests, queries, and general hotel information
* Handling guest complaints and concerns professionally and efficiently
* Ensuring all guest profiles, bookings, and billing details are accurate
* Managing cashiering procedures and daily hotel reception administration
* Communicating effectively with Housekeeping and other hotel departments
* Monitoring arrivals, departures, room allocations, and guest requests
* Maintaining hotel Front Office standards and SOPs at all times
* Delivering exceptional hotel guest service and creating memorable experiences
* Keeping the hotel reception area neat, organised, and professional
* Supporting the Front Office team wherever needed to ensure smooth hotel operations


**Why Join The President Hotel**
* Be part of a hotel team that genuinely cares about guest experience
* Work in a high\-volume, professional hotel environment
* Play a key role in our journey toward luxury
* Engage with a diverse international hotel guest base
* Competitive salary, company contribution to medical and pension and great team culture

### **Job Advert Summary**


The Sous Chef plays a key leadership role in supporting the Executive Chef in the day\-to\-day management of the kitchen. This position is responsible for ensuring exceptional food quality, consistency, and presentation, while maintaining high standards of hygiene, safety, and operational efficiency. The ideal candidate is passionate about plant\-based cuisine, thrives in a fast\-paced environment, and is committed to delivering a world\-class culinary experience aligned with the sanctuary’s standards and guest expectations

### **Minimum Requirements**

* Proven experience as a Sous Chef or in a similar senior kitchen role.
* Strong experience and passion for **plant\-based cuisine** (essential).
* Creative flair with a keen eye for detail and presentation.
* Strong leadership and team management skills.
* Excellent organisational and time\-management abilities.
* High standards of professionalism and personal presentation.
* Strong customer service orientation and understanding of guest expectations.
* Ability to work effectively under pressure in a fast\-paced environment.
* Positive attitude with a collaborative, team\-focused approach.
* Flexible and willing to work shifts, weekends, and public holidays.
* Demonstrates integrity and acts in the best interest of the company at all times

### **Duties and Responsibilities**

* Support the Executive Chef in overseeing daily kitchen operations and food production.
* Ensure all company policies, procedures, and standard operating procedures (SOPs) are consistently adhered to.
* Maintain the highest standards of food quality, taste, and presentation, while staying up to date with current culinary trends—particularly in plant\-based cuisine.
* Coordinate and manage food preparation schedules in line with business levels, events, and occupancy.
* Supervise, guide, and support kitchen staff to ensure consistent delivery and performance.
* Enforce hygiene, health, and safety standards in accordance with HACCP requirements.
* Assist in setting kitchen goals and proactively identify and resolve operational challenges.
* Train and develop team members on menu items, preparation techniques, and presentation standards.
* Manage stock control, including monthly stock takes and ordering based on forecasted business levels.
* Foster strong working relationships with other departments to ensure seamless guest experiences.
* Ensure all kitchen staff adhere to uniform and grooming standards.
* Maintain a clean, organised, and hygienic kitchen environment at all times.
* Step into the role of Executive Chef in their absence.
* Perform any additional duties as required by management

Sous Chef

**THE ROLE**


We are looking for an Client Onboarding Concierge to help new customers successfully move through the first steps of their journey with us.


This is a hands\-on, client\-facing role with a strong focus on phone communication, fast response times, and consistent follow\-up.


You will welcome new customers, help them book their required calls, guide them through basic setup and activation steps, follow up when actions are incomplete, and make sure they are prepared and ready for onboarding.


You will not deliver the formal Intro or Onboarding calls. Your job is to make sure customers are contacted, booked, prepared, supported, and moving forward.

**THE COMPANY**


A multi\-8\-figure ARR business with 200\+ team members, bootstrapped and profitable. The company launches and scales information and software products on a marketing and sales engine refined across a dozen product launches and $100M\+ in ad spend.


This seat sits inside the onboarding org, dedicated to a fast\-growing product line. Your job is to make sure customers who come in the door finish, renew, and refer.


What You Will Do:

* Contact new customers quickly after they purchase, with a target of making the first phone attempt within 30 minutes
* Welcome customers and explain their next steps
* Book and confirm Intro and Onboarding calls directly with customers
* Follow up consistently by phone, SMS, and email when customers do not respond
* Help customers access our platforms and complete required setup and preparation before their calls
* Follow up with customers who miss appointments and help get them rebooked
* Resolve simple login, booking, and platform issues
* Escalate more complex customer concerns to the appropriate team
* Keep accurate notes and records of customer interactions, progress, and next steps
* Continue following up until the customer successfully progresses through onboarding

  

**Requirements**  

What We're Looking For:

* Strong spoken and written English
* Confident and comfortable speaking with customers by phone
* Previous experience in Customer Support, Customer Success, Appointment Setting, Onboarding, or a similar client\-facing role
* Friendly, professional, and patient communication style
* Persistent with follow\-up without being pushy
* Strong organisation and attention to detail
* Comfortable using CRM systems and learning new technology
* Able to manage multiple customers and priorities at the same time
* Reliable, coachable, and comfortable working toward clear performance targets

  

**Benefits**  

* Full\-time opportunity
* Independent Contractor Agreement
* $2,000 USD monthly base
* Up to $1,000 USD monthly variable compensation
* Fully remote
* Opportunity to grow into broader Customer Success, Onboarding, or leadership roles

Client Onboarding Concierge

The focus of this position is planning, procurement and logistics within the tourism sector. Tasks include: procurement orders, pricing research and analysis, record\-keeping, invoicing, following up on supplier payments, contracts, assistance in training, and office functions.

REQUIREMENTS:

· Minimum five years' experience in office administration, systems, orders, procurement

· Tertiary education in tourism or related field

· Experience in hotels/hospitality

· Proficiency in Microsoft Office systems, including EXCEL

· Strong attention to detail and excellent verbal communication

· Valid driver’s License

Job Type: Full\-time

Pay: R17 500,00 \- R19 500,00 per month

Education:

* Diploma (Required)

Experience:

* pricing stock orders: 2 years (Required)
* office administration: 5 years (Required)
* tourism industry: 2 years (Required)

License/Certification:

* driver's license (Required)

Work Location: In person

Procurement Administrator

**Additional Information**  

**Job Number**26109598  

**Job Category**Rooms \& Guest Services Operations  

**Location**Arthur's Road, Cape Town, South Africa, South Africa, 8005  

**Schedule**Full Time  

**Located Remotely?**N  

**Position Type** Non\-Management  

**POSITION SUMMARY**


Our jobs aren’t just about giving guests a smooth check\-in and check\-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.


No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands\-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.


**CRITICAL TASKS**


**Safety and Security**


* Follow property specific procedures for handling emergency situations (e.g., evacuations, medical emergencies, natural disasters).
* Maintain awareness of undesirable persons on property premises.
* Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
* Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel.

**Guest Relations**


* Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP, MYSTIQUE) to resolve issues, delight, and build trust.
* Address guests' service needs in a professional, positive, and timely manner.
* Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
* Assist other employees to ensure proper coverage and prompt guest service.
* Engage guests in conversation regarding their stay, property services, and area attractions/offerings, including social media where appropriate.
* Provide assistance to individuals with disabilities, including assisting visually, hearing, or physically\-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones).
* Thank guests with genuine appreciation and provide a fond farewell.
* Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
* Stay up\-to\-date on the local area so that you are prepared to provide specific recommendations for guests.
* Communicate recommendations in a way that builds excitement and interest among guests and associates.
* Perform other reasonable duties as requested.

**Working with Others**


* Support all co\-workers and treat them with dignity and respect.
* Develop and maintain positive and productive working relationships with other employees and departments.
* Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.

**Quality Assurance/Quality Improvement**


* Comply with quality assurance expectations and standards.

**Physical Tasks**


* Enter and locate work\-related information using computers and/or point of sale systems.
* Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
* Read and visually verify information in a variety of formats (e.g., small print).
* Stand, sit, or walk for an extended period of time or for an entire work shift.

**Check\-in/Check\-out**


* Keep track of changes in room status (e.g., early check\-out, late check\-out, room transfer, unexpected stay over) for Housekeeping.
* Organize and coordinate check\-in/pre\-registration procedures for arriving groups.
* Process all check\-outs including express check\-outs, resolving any late and disputed charges, settling account, retrieving room key, and requesting comments on guest's stay.
* Process all guest check\-ins by confirming reservations in computer system (e.g., Fidelio, PMS, FOSSE, OPERA), verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
* Secure valid form of payment (e.g., credit card, cash) prior to issuing room key.
* Sell a room/accommodation to guests without reservations based on availability.
* Verify and adjust billing for guests.

**Communications**


* Provide assistance to coworkers, ensuring they understand their tasks.
* Speak to guests and co\-workers using clear, appropriate and professional language.
* Instruct guests on how to access the internet (e.g., dial\-up, broadband, wireless).
* Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

**Reports/Recordkeeping**


* Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
* Run credit card authorization report and check for discrepancies.
* Review shift logs/daily memo books and document pertinent information in logbooks.
* Print contingency lists to have a record of all guests in case of emergency.

**Guest Services**


* Arrange transportation (e.g., taxi cab, shuttle bus) for guests/residents/visitors, and record advance transportation request as needed.
* Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.
* Follow up with guests to ensure their requests or problems have been met to their satisfaction.
* Manage access to technological devices within public spaces (e.g., television, remote control, computer, Internet, games, etc.) and provide basic troubleshooting assistance or refer to appropriate individual or department (e.g., Engineering, Security/Loss Prevention) as necessary.
* Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem.

**Cash Handling**


* Process all payment types such as room charges, cash, checks, debit, or credit.
* Process adjustment vouchers, paid\-outs, correction vouchers, and miscellaneous charges.
* Count bank at end of shift and secure bank.
* Balance and drop receipts according to Accounting specifications.
* Obtain manual authorizations and follow all Accounting procedures when computer system is down.
* Count bank at the beginning of shift to ensure that amounts are correct and that there is adequate change.

**Policies and Procedures**


* Ensure uniform, nametags, and personal appearance are clean, hygienic and professional.
* Follow company and department policies and procedures.
* Perform other reasonable job duties as requested by S

Guest Experience Expert - Protea Hotel Cape Town Sea Point

FOOD AND BEVERAGE MANAGER

Introduction

Blueberry Hill Hotel and Spa (Pty) Ltd offers a unique blend of luxury, comfort, and world\-class service. With a focus on exceptional guest experiences, we strive to provide an unforgettable experience, combining modern amenities with a warm, welcoming atmosphere. We are currently seeking a Food and Beverage Manager to join our vibrant team. We value mindset as pivotal: anticipating guest needs, supporting your department and consistently delivering memorable experiences. As the Food and Beverage Manager, you bring a heightened level of expertise, a result\-driven approach and a genuine passion for elevating the dining experience.

Desired Experience and Qualifications

* Diploma or Degree in Hospitality Management, Food and Beverage, or related field
* **5 – 7 years progressive experience in Food and Beverage operations, preferably in multi\-unit or cluster environments**
* Matric
* **Computer literate with advanced working knowledge of Microsoft Office Outlook, word and Excel**
* Proficiency in POS, Stock and PMS Systems and Plus Point
* **Proven experience in managing restaurant, bar, banqueting, room service operations and service standards within the Hospitality Industry.**
* Proven experience in Banqueting and conference experience across multiple venues.
* **Strong financial understanding and ability to manage departmental budgets**
* Advanced knowledge of cost of sales, profit margins and stock control
* **Valid RSA ID and RSA driver\`s license with own reliable vehicle**
* Strong command of English and good financial understanding
* **Customer service driven with outstanding communication and active listening skills with members of staff as well as Guest\`s of the Hotel.**
* Great attention to detail, drive excellence in customer service, food and beverage quality and overall customer satisfaction
* **Strong organizational, time management, and reporting skills**
* Willingness to work shifts, weekends and Public Holidays
* **Ethical, reliable and confidentiality\-driven with a hands\-on approach, a team player who leads by example.**
* Lead and motivate service team, implement continuous improvement strategies to enhance service quality and efficiency.
* **Hands \-on problem solving approach and the ability to remain calm under pressure.**

Duties and Responsibilities:

* Oversee the day\-to\-day Food and Beverage operations across all outlets, fostering a culture of teamwork, engagement and continuous improvements
* **Support the smooth running of the Food and Beverage department, where all aspects of the guest food and beverage service experience are delivered to the highest levels.**
* Coordinate promotions, activations and events.
* **Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries, monitoring guest feedback, monitoring service delivery to ensure consistent, high\-quality guest experiences and lead the service improvement initiatives**
* Drive revenue growth, profitability and cost control across all Food and Beverage operations,
* **Develop, manage and monitor budgets, forecasts and financial plans, develop and implement Food and Beverage business plans aligned with organisational goals.** Manages the Food and Beverage team; fostering a culture of growth, development and performance within the department, lead, coach and develop Food and Beverage Team Members.
* **Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained**
* Accountable for driving a strong service culture aligned with brand values to ensure that performance levels are attained
* **Tracking all KPI\`S such as cost of sales, labour productivity and average check, analyse the financial data to support decision\-making and improving staff performance.**
* Delivers effective programmes that advance service standards, profitability and cost control, optimize service flow, staffing and operational efficiency across all outlets.
* **Ensure compliance with brand standards, food safety regulations and HACCP requirements**
* Ensures adherence and compliance to all Company policies, controls, reporting standards and legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow\-up as required

Please send your CV with your supporting documentation to: hr@blueberryhillhotel.co.za

Work Location: In person

Manager

Because every great hotel stay begins with a warm welcome and a confident smile.


At The President Hotel, the hotel front desk is more than just check\-ins and check\-outs, its where first impressions are made, guest relationships begin, and memorable hotel stays are created. As we continue our journey toward luxury, were looking for a**Hotel Receptionist**who can deliver exceptional guest service while keeping the hotel Front Office running smoothly and professionally at a very busy front desk.


If you know your way around OPERA PMS, enjoy working with people, and thrive in a busy hotel environment, this role is for you.

**Minimum Requirements**


Matric Certificate (Grade 12\)  

Hospitality qualification or diploma (advantageous)  

Minimum 2 years experience within a hotel front office or hotel reception environment  

Previous experience as a Hotel Receptionist or Front Office Receptionist preferred  

Strong hands\-on OPERA PMS experience essential  

Strong computer literacy, including OPERA PMS and Microsoft Office  

Experience within a busy 4\-star or 5\-star hotel environment preferred  

Excellent communication and guest service skills  

Ability to work shifts, weekends, and public holidays  

Professional grooming and presentation  

CV must be fully updated prior to submission

**What Youll Be Doing**


Welcoming hotel guests with warmth, professionalism, and confidence  

Managing hotel check\-ins and check\-outs efficiently using OPERA PMS  

Assisting guests with requests, queries, and general hotel information  

Handling guest complaints and concerns professionally and efficiently  

Ensuring all guest profiles, bookings, and billing details are accurate  

Managing cashiering procedures and daily hotel reception administration  

Communicating effectively with Housekeeping and other hotel departments  

Monitoring arrivals, departures, room allocations, and guest requests  

Maintaining hotel Front Office standards and SOPs at all times  

Delivering exceptional hotel guest service and creating memorable experiences  

Keeping the hotel reception area neat, organised, and professional  

Supporting the Front Office team wherever needed to ensure smooth hotel operations

**Why Join The President Hotel**


Be part of a hotel team that genuinely cares about guest experience  

Work in a high\-volume, professional hotel environment  

Play a key role in our journey toward luxury  

Engage with a diverse international hotel guest base  

Competitive salary, company contribution to medical and pension and great team culture

**Seasonal Housekeeper / Guesthouse Assistant**

Haus am Strand is looking for an energetic, friendly and reliable person to join our team immediately.

**Responsibilities include:**

* Cleaning and servicing guest rooms
* Welcoming and checking in guests
* Carrying luggage and taking payments
* Assisting with basic practical tasks around the guesthouse

Applicants must be physically capable of handling the role, honest, punctual, trustworthy and genuinely positive. Matric is preferred. Additional responsibilities \& growth opportunities can be offered based on performance. Hospitality experience preferred.

**Season:** Immediate start until April 2027, with reduced hours during winter.

Please apply at: **info@hausamstrand.com** with a short introduction \& your CV with photo, and references.

Pay: R350,00 per day

Work Location: In person

Seasonal Housekeeper / Guesthouse Assistant

Because every great dish begins with strong foundations and a Commis Chef who is ready to learn, grow and deliver.


At The President Hotel, our kitchen is where creativity, precision and teamwork come together to create memorable dining experiences. As we continue our journey toward luxury, were looking for a **Commis Chef with a minimum of 2 years experience in a professional kitchen environment**, ideally within a busy 4\-star or 5\-star hotel, restaurant or high\-volume culinary operation.


If you are passionate about food, confident with the foundations of professional cookery, and eager to develop your skills within a high\-performing hotel kitchen, this opportunity is for you.

**Minimum Requirements**


Matric Certificate (Grade 12\)  

Recognised Culinary qualification essential  

Minimum 2 years experience in a professional kitchen environment  

Previous experience as a Commis Chef within a hotel, restaurant or high\-volume kitchen preferred  

Experience within a busy 4\-star or 5\-star hotel environment advantageous  

Good knowledge of food preparation, basic cooking techniques and kitchen operations  

Understanding of food safety, hygiene and HACCP standards  

Ability to follow recipes, portion controls and presentation standards accurately  

Ability to work effectively in a fast\-paced, high\-volume kitchen environment  

Ability to work shifts, weekends and public holidays  

Professional grooming and a disciplined approach to kitchen operations  

South African ID or valid work permit  

CV must be fully updated prior to submission

**What Youll Be Doing**


Assisting with food preparation and cooking across different kitchen sections  

Preparing and maintaining mise en place to ensure readiness for service  

Following recipes, portion controls and presentation standards consistently  

Supporting senior chefs during preparation and busy service periods  

Ensuring food is prepared to the required quality, consistency and presentation standards  

Maintaining clean, organised and hygienic workstations at all times  

Following food safety, hygiene, HACCP and kitchen safety procedures  

Assisting with stock rotation, correct storage and minimising food waste  

Communicating effectively with chefs and other kitchen team members during preparation and service  

Developing your culinary knowledge through exposure to different kitchen sections and techniques  

Taking initiative to improve speed, accuracy and overall culinary skills  

Supporting the wider kitchen brigade wherever needed to ensure smooth and efficient operations

**Why Join The President Hotel**


Be part of a professional, high\-volume hotel kitchen  

Learn and develop alongside an experienced and supportive culinary team  

Gain exposure to multiple food outlets, kitchen sections and service styles  

Build your culinary career as we continue our journey toward luxury  

Competitive salary, company contribution to medical and pension and great team culture

Commis Chef

A recognized Culinary / Hospitality Qualification

* At least 2 year\`s proven experience in a Chef De Partie capacity within an upmarket reputable

restaurant and/or 4\- or 5\-star hotel environment

* Strong knowledge of culinary techniques, kitchen management, and food safety regulations
* Experience in mentoring and coaching of kitchen team
* Exceptional creativity with a passion for culinary innovation and excellence
* Excellent leadership, communication, Interpersonal skills and team management skills
* Ability to work as part of a team and work without supervision
* Be proactive and show initiative
* Well\-groomed and professional disposition
* Be well versed in the English language essential (additional languages are a plus).
* Experience in managing stock and stock control
* Ability to work well under pressure in a fast\-paced, high\-demand environment
* Strong planning, organizational skills
* Strong attention to detail skills and efficiency pertaining to area of responsibility.
* Ability to manage conflict and challenging situations with respect and diplomacy.
* Flexibility to work on weekends, public holidays, evenings and as per operational requirements.
* Proficiency in Microsoft Office packages

Pay: R10 000,00 \- R13 948,86 per month

Work Location: In person

Chef De Partie Breakfast

We’re Hiring: Hospitality Managers

Cape Town  
Start Date: Immediate; must be ready to start.  
Salary: Competitive, based on experience

We are looking for an energetic, hands\-on Hospitality Manager to join our team and support the day\-to\-day operations of our venue. If you are passionate about guest service, enjoy working with people, and have a strong eye for detail, we’d love to hear from you.

Key Responsibilities

* Support the senior management team with daily operations
* Ensure exceptional guest experiences from arrival to departure
* Supervise and support FOH teams (waiters, hosts, bar staff, etc.)
* Handle guest queries, complaints, and service recovery professionally
* Maintain service standards and help drive team performance
* Assist with staff training, rostering, and team communication
* Monitor cleanliness, service flow, and overall guest satisfaction
* Contribute to smooth opening and closing procedures

Requirements

* Minimum 3 years’ hospitality experience in a supervisor or similar role
* Strong communication and leadership skills
* Passion for customer service and teamwork
* Ability to remain calm under pressure
* Reliable, punctual, and professional
* Willingness to work evenings, weekends, and public holidays when required

Bonus: Experience in restaurants, hotels, or other fast\-paced hospitality environments.

What We Offer

* Growth opportunities within the company
* Supportive management team and positive work environment
* Ongoing training and development
* Opportunity to build a long\-term career in hospitality

To apply, please send your CV and a short motivation letter.

Job Type: Full\-time

Pay: R20 000,00 \- R30 000,00 per month

Ability to commute/relocate:

* Cape Town, Western Cape 8000: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

Hospitality Jobs in George - Page 2

Vacancies (page 2 of 8)