Browse live merchandiser jobs in Durban, KwaZulu-Natal. Salaries, top employers and how to apply. Updated regularly.

**Job Description** **WHAT YOU’LL DO**


Looking to meet new people and earn some extra cash over the summer? We’re looking for customer focused, curious, creative thinkers who have a love for fashion to join us over the upcoming holiday season. This is a fixed term contract from November 2026 – January 2027\.


As a Sales Advisor at H\&M, you’ll play a key role in creating an outstanding customer experience. You’ll welcome customers, guide them through your store, and support them in finding what they need while showcasing our products. Acting in line with our values, you’ll contribute to both your own success and the success of the company.


You will:

* Share your fashion and product knowledge to help customers make informed choices.
* Collaborate with your team to deliver exceptional service at every step of the customer journey.
* Ensure the sales floor and back of house are well\-stocked, organized, and inviting.
* Support with opening and closing of the store.
* Represent yourself and the brand positively during all customer interactions.

**WHO YOU’LL WORK WITH**


Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Cash Office Responsible and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. You’ll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all.

**WHO YOU ARE**


We are looking for people with…

* Experience in customer service within fashion, retail, or similar fields


And people who are…

* Passionate about fashion and delivering an exceptional in\-store experience while promoting our products and driving sales.
* Thriving in collaborative and dynamic environments.
* Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
* Flexible and action oriented.

**WHO WE ARE**


H\&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.


We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

**WHY YOU’LL LOVE WORKING HERE**


At H\&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

**JOIN US**


Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.


H\&M South Africa is committed to equal opportunities and considers qualified candidates from designated groups under its Employment Equity plan. As part of H\&M Group, we strive to foster inclusive, diverse, and equitable workplaces, recognizing that a diverse workforce enhances collaboration, innovation, and global connections.


Take the next step in your career together with us. The journey starts here.

* Store roles assessment:


To manage the high volume of applications for the Sales Advisor role, we use an online assessment method for skills\-based recruitment within some of our stores. You will need to complete it as part of the application and screening process. Your responses will be scored by an assessment tool that applies predefined criteria set by H\&M Group.


For more information on how we process your personal data, please see our Privacy Notice.


\*\* We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Holiday Season Sales Advisor - Pavillion

Introduction Fashion Fusion Group is seeking an experienced and creative Visual Merchandising Manager to join our Head Office team in Pinetown. The successful candidate will be responsible for developing and maintaining strong visual merchandising standards across our stores nationwide, ensuring our brands are presented consistently while supporting customer engagement and commercial performance. Duties & Responsibilities Develop and implement visual merchandising strategies across multiple sto…

Visual Merchandising Manager

Job Purpose: To perform all sales and merchandising operational activities for the specified retail and wholesale outlets on the defined route plan, ensuring that sales and merchandising standards are consistently met to optimise client product availability and representation in retail and wholesale outlets. Key Outputs: 1. Sales and Merchandising Excellence 2. Customer Service 3. Teamwork and Self development Grade 12 National certificate in wholesale and retail operations - merchandising Entr…

Merchandiser (Kwa-Zulu-Natal) : Kloof - 139315

Reference: DUR003535-SA-2 Our client, a leading national business operating within the wholesale and retail sector, seeks an experienced Portfolio Merchandise Manager to translate portfolio strategy into insights-led category plans that deliver agreed sales and margin growth. Working closely with the relevant Portfolio Executive and national, divisional and functional stakeholders, the successful candidates will coordinate the tactical and operational execution of category strategies, pricing, …

Portfolio Merchandise Manager

Merchandiser (KwaZulu-Natal) Store: Clicks Cornubia Mount Edgecombe - Fixed Term Contract

Dis-Chem Pharmacies requires a Health Merchandiser for their Pavilion store. Your responsibilities lie in ensuring Dis-Chem's basic merchandising standards are properly executed and maintained. Provide customers with outstanding customer service. Minimum Requirements: Essential: Grade 12 / Matric Up to 6 months' retail experience Computer literate – MS Office Willing and able to work retail hours Advantageous: Diploma or degree within the Health Focus category At least 1 year retail experience …

Health Merchandiser - Pavilion

Dis\-Chem Pharmacies requires a Health Merchandiser for their Pavilion store. Your responsibilities lie in ensuring Dis\-Chem’s basic merchandising standards are properly executed and maintained. Provide customers with outstanding customer service.

 **Minimum Requirements:**  

**Essential:**

* Grade 12 / Matric
* Up to 6 months’ retail experience
* Computer literate – MS Office
* Willing and able to work retail hours

 **Advantageous:**

* Diploma or degree within the Health Focus category
* At least 1 year retail experience

 **Job Specification:**

* Restock merchandise as per business requirements.
* Ensure delivered stock/stock pulled from the store room, is stored and packed in the correct space.
* Ensure full range of products is on the shelves at all times.
* Facilitate rotation of stock on a regular, First In First Out basis.
* Assist with general stocktaking.
* Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
* Ensure merchandising displays are built, faced up, stocked and maintained.
* Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the store room as well as on the shop floor.
* Assist with back shopping.
* Ensure all customer stock queries are dealt with and resolved.

 **Competencies**  

**Essential:**

* Strong command of the English language
* Presentable
* Effective engagement with customers, management and staff
* Trustworthy and honest
* Time management

 **Advantageous:**

* Bilingual
* Knowledge of merchandising standards and the FMCG industry
* Product and category knowledge.
* Ability to analyse ZMORE reports for ordering and stock taking
* Report bad/suspicious behaviour relating to both staff and customers
* SAP
* Unisolv

 **Special conditions of employment:**

* Willing and able to work retail hours
* Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Dis-Chem Pharmacies requires a Health Merchandiser for their Pavilion store. Your responsibilities lie in ensuring Dis-Chems basic merchandising standards are properly executed and maintained. Provide customers with outstanding customer service. Minimum Requirements: Essential: Grade 12 / Matric Up to 6 months retail experience Computer literate MS Office Willing and able to work retail hours Advantageous: Diploma or degree within the Health Focus category At least 1 year retail experience Job …

MVC Marketing is seeking a vibrant and hardworking individual to join our dynamic team as a Field Merchandiser based in Chatsworth. Applicants must be able to work independently and integrate well into a team.
   

  

**Job Description**
* Call on a database of stores in the area,
* Managing allocated store database in the area,
* Merchandise products in store,
* Data collection
* Reporting on store related issues
* Place point of sale displays in stores,
* Manage product displays as per the seasonal cycles
* Interact regularly with all store staffs to keep them informed about upcoming product promotions
* Build and maintain relationship with store managers and floor salesmen in the store,
* Conduct in store training and complete system reporting.
* Travelling/Store Visits daily,


 A Field Merchandiser is required to be well groomed and professional always. Applicants are required to provide themselves with their own transport.
   

  

 Area Allocation:
   

  

* Chatsworth
* Pinetown
* Malvern
* Bluff
* Montclair
* Rossburgh
* Umbilo
* Shallcross
* Umlazi
* Kwamnyandu
* Isipingo
* Amanzimtoti
* Seadoone
* Winkelspruit
* Hillcrest
* Waterfall
* Marianhill


**Requirements**
* Complete Matric
* Valid Driver’s Licence
* Own reliable vehicle
* AT least one Certificate in Marketing/Sales or related industry.
* Cellular/Network Knowledge and Experience
* At least one\-year experience in merchandising and sales
* Good communication skills and fluency in English.
* Good computer literacy, knowledge and experience in Microsoft Office packages
* Field Marketing Experience.


**Skills**
* Presentation skills.
* Customer relation
* Communication skills.
* Time Management
* Administration Skills

Field Merchandiser - KZN Chatsworth

**Achieve Monthly Sales Budgets**

* Understand and communicate sales targets to merchandiser \& Field Marketers.
* Increase volumes in store to ensure the achievement of the region’s sales budget.
* Actively seek new business opportunities.
* Maintain a regular customer call route as per pre\-determined route list.
* Consistent quality checks respond to poor quality or damaged stock.
* Ensure stock rotation.
* Ensure stock pressure is applied.
* Ensure forward share reflects ROS.
* Ensure out of stocks are limited.
* Optimize stock levels, monitor slow/fast sellers and take appropriate action.
* Building and maintaining relationships with customers at all levels.
* Drive ad\-hoc promotions to increase sales within parameters as set out by Regional Sales Manager.
* Negotiations of additional display space and hands on activity with erecting safe displays.
* Monitor sales daily with the use of Salesforce.com and other tools.
* Minimize credit notes.

**Ensure correct product availability:**

* Ensure that all ranged products are available on shelf. Communicate any opportunities to maximise sales and growth in store.
* Ensure that approved planograms and category flows are implemented and maintained. Communicate all Competitor non\-conformance to the approved layout to Regional Manager.
* Provide feedback to Key Accounts with regards to forward share changes.
* Ensure that order quantities are optimal to support the approved shelf layouts and promotional activity.

**Price Management**

* Monitoring of recommended selling pricing.
* Investigating identified discrepancies. Report any deviations to the Regional Manager as soon as noted.
* Check PI labels and replace any outdated / missing ones with new store generated labels at each call

**Promotional Activity at Store level**

* Manage promotional activity and facilitate the implementation of agreed promotion grids.
* Ensure sufficient stock has been ordered within required timeframes and ensure POS to stores.
* Reporting any successes and concerns to Management.
* Negotiate additional store level promotional activities, making creative use of allocated resources, whilst operating within defined parameters

**Trade Responsible Care (TRC)**

* Comply to all safety rules and safe job practices.
* Report all accidents/incidents/injuries immediately to his/her supervisor, no matter how small.
* Attend and participate in safety (RC) meetings.
* Report all unsafe conditions to his/her Supervisor.
* Keep his / her work area clean and neat (Maintain good housekeeping standards).
* Ensure all Trade Responsible Care training is done with all customers and completed within specified dates. Ensure all necessary documentation is submitted to management via the required systems.
* Ensure daily compliance with TRC principles, communicating deviations to Management as/when they occur.

**CRM Program**

* Track all daily activities on Salesforce.com providing information as set out by RSM within time frame set.
* Maintain customer data base – i.e., names, contact details.

**New Store openings**

* Build relationship with Store Manager and personnel.
* Ensure all TRC training and relevant tools associated has been implemented before the opening of the store.
* Request and implement agreed planogram.
* Ensure that all stock issues are resolved.

**Management of Merchandising Staff**

* Ensure accurate in\-store administration.

* Manage performance of Merchandisers.

* Ensure adherence to dress code.

* Complete monthly Casual Staff time sheets and submit to Management by set cut off time.

* Perform other all / any other duties as assigned.

Key Account Representative

**Summary:**




 To manage General Merchandise in store effectively and efficiently. Ensuring the achievement of sales targets, budgets, shrinkage management, customer service and staff management.
 



  






 FUNCTIONS / RESPONSIBILITIES:
 




 Finance
 



 Achieve Turnover Budget:
 


* Ensure the achievement of the sales budget by supplier involvement – in store deals/weekend specials, killer deals on ends at all times, ensure 100% in stock promotion lines \- KVI through formal communication between stores and head office to ensure 100% in stock, 95% in stock on secondary lines, encourage staff to sell up, 100% correct pricing and ticketing by consulting price adjustment advice report
* Control Expenses – FTE Control, better scheduling of external contractors, controlling of paying salesman commission, no free deliveries, ensure that actual expenses matches budgeted expenses and last year achievement
* Control shrinkage by ensuring, improvement on last year shrinkage, discretionary adherent to returns policy and follow through the entire process, adherence to national count roster, better handling of stock, top 20 shrinkage lines to be counted regularly, better sharing of information between customer and staff, high value register kept in place where applicable, accurate stock counts, reduction of damages and stock management
* Gross margin \- Ensure accurate stockholding as per Target \- To achieve the 60 days forward cover – do not order more than 60 days’ worth of stock
* Control of lower selling prices by managing the following:
* Deals
* Markdowns
* Job lots
* Aged stock
* Damage to stock
* Incorrect ticketing
* Discounts
* Ensure the achievement of actual vs. budgeted Gross Margin %



 Ensure effective execution of markdown plans as given by head office
 



  





 Make sure article is correctly ticketed at markdown price
 


* Highlight merchandise, ensure that it is correctly displayed
* Proper management of reverse logistics for example returns to vendor for store controlled articles
* Dispo maintenance – timeously auctioning of request, be it buyers or suppliers
* Ensure correct ticketing through weekly audits
* Ensure that there are no tickets older than 2 months on the floor through audits Shrinkage Reduction:
* Ensure the shrinkage target is achieved
* Monitor control of damaged processes and procedures
* Ensure effective investigations
* Know and monitor high shrinkage lines
* Monitor job lot procedures
* Monitor staff purchase reports
* Ensure high risk stock process adherence
* Swell allowances being allocated to stores income statement, responsibility of head office finance department, imported lines shown as imported for correct reporting of code 8’s
* Discretionary adherent to returns policy and follow through of entire process • Monitor internal stock management processes



  





 Stock Management
 


* Assist in effective and efficient stock control.
* Maintain 100% KVI in\-stock across all article groups.
* Achieve budgeted stockholdings and maintain in all article groups.
* Maintain price competitiveness and reaction.
* Reduction of Aged stock below Targets.
* Management of Stock replenishment.
* Management of Slow Selling Stock
* Ensure reduction of Mark\-downs, quickly and efficiently.
* Ensure management of Stock.
* Identify slow moving stock
* Identify fast moving stock • Manage promotion stock.
* Handle all stock queries.



  





 People Management
 



 Induction of new employees:
 


* Ensure new starters have completed the induction and orientation process within 12 weeks of starting date
* Line manager to assist HR in induction of staff and facilitate orientation of staff Employment equity targets:
* Ensure achievement of initiatives in support of store equity plan when recruiting for the department
* Recruitment plan in line with EE
* Identify EE candidates with potential for development
* Identify EE candidates for learnership program Performance Management:
* Signed role clarity in place for each staff member
* Performance contract in place for all leveled managers
* Signed PDD’s in place for all staff members
* Conduct performance and development discussions on a bi – annual basis
* Maintain appropriate level of discipline
* Take appropriate disciplinary action
* Manage staff adherence to working schedule
* Weekly PDR’s to improve staff morale
* Ensure staff is cross –skilled to ensure continuity of all functions
* Energy level improvement
* Manage time keeping and working hours
* Effective planning for weekends and festive season trading
* Manage Team Delivery based on performance plans Staff development and succession:
* Ensure that the % is achieved for training and development plans
* Ensure that a succession plan is in place for individual departments
* Ensure Development plan is in place for all individuals
* Ensure % staff that have completed mandatory CBTs are recorded
* Ensure % staff that have completed functional CBTs are recorded



  





**Requirements:**




**Minimum Academic, Professional Qualifications \& Experience required for this position**




 • Marketing / Sales Degree
 



 • 10 – 12 years’ experience
 



**Competencies \& Skills:**




 • Live the values
 



 • Judgment
 



 • Customer/Member Cantered
 



 • Planning \& Improvement
 



 • Influence and Communicate
 



 • Adaptability
 



 • Culture, Diversity \& Inclusion
 



**Functional**




 • Communication Skills
 



 • Strong Administration Skills
 



 • Planning, Organising and Control
 



 • Knowledge of Store process
 



 • Manage and Motivate staff member
 



 • The position requires trust and honesty and that entails the handling of cash and/or
 



 finances, which includes but is not limited to, the handling, administering, processing and
 



 distribution of the Company’s monetary resources such as its stock in trade or merchandise
 



  





***“Employment Equity Policy Requirements may be applicable”***




*At Massmart, we are committed to fostering a workplace culture where everyone feels valued, respected, and a true sense of belonging. We believe that every employee deserves a safe environment—free from discrimination, harassment, and inappropriate behaviour—where they can thrive and perform at their best.* 




*Our policies promote equal opportunity and a culture of accountability. If you ever feel unsafe or witness behaviours that do not align with Massmart’s values, we encourage you to speak up.* 




*Email: ethics@walmart.com* 




*Phone: 0800 20 32 46* 




*Your voice matters, and we are here to support you* 




  





**If you don\`t hear from us within 14 days please consider your application unsuccessful.** 




  





**Contact person for further information about this vacancy/forwarding of application:** 




 Massmart is an equal opportunity employer and encourages all people including people with disabilities to apply for the role. Due to the volume of applications we receive, should you not hear from us within 14 days of your application, kindly consider your application unsuccessful.
 



  





**"Please note that only the following information is required in your CV:** 




**Contact details (email and contact number); Full name; Date of birth; Race; Gender; Disability status; Location (Current city/town of residence); Qualifications and training; Work experience; Memberships (if any); Personal and technical skills, including computer literacy."** 




  





 Note that by responding to this application and providing your personal information, you confirm your express and informed consent for Massmart Holdings Limited and all its subsidiaries and all affiliated companies (“Massmart”), to process your personal information in order for Massmart to consider your application for this position. All Personal Information that you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently de

General Merchandise Manager

Description Dis-Chem Pharmacies requires a Merchandiser for their Chatsworth store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service. Minimum Requirements : Essential: Grade 12 / Matric Up to 6 months’ retail experience Computer literate – MS Office Willing and able to work retail hours Advantageous: At least 1 year retail experience Job Description: Restock merchandise a…

Merchandiser - Chatsworth

We are looking for a dedicated and energetic Produce Merchandiser to join our retail team. The successful candidate will be responsible for ensuring that the fresh produce department is well-stocked, attractively displayed, and maintained to the highest standards of freshness and quality. Merchandise and replenish fresh fruit and vegetable displays. Monitor product quality and remove damaged or expired stock. Ensure shelves and displays are neat, clean, and well-presented. Rotate stock accordin…

Merchandiser Phoenix

Dis-Chem Pharmacies requires a Merchandiser for their Chatsworth store. You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service. Minimum Requirements : Essential: Grade 12 / Matric Up to 6 months' retail experience Computer literate – MS Office Willing and able to work retail hours Advantageous: At least 1 year retail experience Job Description: Restock merchandise as needed to …

Merchandiser Chatsworth

Introduction We are looking for a dedicated and energetic Produce Merchandiser to join our retail team. The successful candidate will be responsible for ensuring that the fresh produce department is well-stocked, attractively displayed, and maintained to the highest standards of freshness and quality. Duties & Responsibilities Merchandise and replenish fresh fruit and vegetable displays. Monitor product quality and remove damaged or expired stock. Ensure shelves and displays are neat, clean, an…

Produce Merchandisers

Dis\-Chem Pharmacies requires a Merchandiser for their Chatsworth store. You will ensure that basic Dis\-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.  

  

**Minimum Requirements**:  

**Essential:*** Grade 12 / Matric
* Up to 6 months’ retail experience
* Computer literate – MS Office
* Willing and able to work retail hours

 **Advantageous:**

* At least 1 year retail experience

 **Job Description:**

* Restock merchandise as needed to ensure maximum sales
* Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
* Ensure stock on shelves has not reached sell\-by date
* Ensure the full range of products is on the shelves at all times
* Facilitate rotation of stock on a regular, FIFO basis
* Report low stock levels, out\-of\-stock items, damaged stock and expired stock to management
* Assist with counting of stock files and general stocktaking
* Adhere to Dis\-Chem’s operating standards, store layout and planograms
* Ensure boxes are flattened after unpacking stock, and taken to the designated area
* Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
* Report all price discrepancies to management
* Keep abreast of current and new products
* Ensure merchandising displays are built, faced up, stocked and maintained
* Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
* Assist with loading and off\-loading of stock
* Ensure items without barcodes are clearly marked
* Assist with back shopping
* Assist in training of new staff
* Provide friendly, helpful and courteous assistance and advice to all customers
* Ensure all out of stock queries from customers are followed up with the customer service out of stock list
* Ensure all customer stock queries are dealt with and resolved
* Ensure the correct uniform and badge are worn at all times
* Minimise any losses by handling all merchandise carefully
* Adhere to Dis\-Chem policies and procedures, SOPs and health and safety rules and regulations

 **Competencies:**  

**Essential:**

* Strong command of the English language
* Presentable
* Effective engagement with customers, management and staff
* Trustworthy and honest
* Time management

**Advantageous:**

* Bilingual
* Knowledge of merchandising standards and the FMCG industry
* Product and category knowledge
* Ability to analyse ZMORE reports for ordering and stock taking
* Report bad/suspicious behaviour relating to both staff and customers

 **Special conditions of employment:**

* Willing and able to work retail hours
* Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE, PLEASE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

We are looking for a dedicated and energetic **Produce Merchandiser** to join our retail team. The successful candidate will be responsible for ensuring that the fresh produce department is well\-stocked, attractively displayed, and maintained to the highest standards of freshness and quality.

**Key Responsibilities:**

* Merchandise and replenish fresh fruit and vegetable displays.
* Monitor product quality and remove damaged or expired stock.
* Ensure shelves and displays are neat, clean, and well\-presented.
* Rotate stock according to FIFO (First In, First Out) principles.
* Assist with receiving, unpacking, and pricing stock.
* Maintain excellent housekeeping and food safety standards.
* Provide friendly and professional customer service.
* Ensure stock availability and report shortages to management.

**Minimum Requirements:**

* Grade 12 / Matric.
* Previous merchandising or retail experience will be advantageous.
* Knowledge of fresh produce and stock rotation practices.
* Good communication and interpersonal skills.
* Ability to work in a fast\-paced environment.
* Physically fit and able to lift and move stock when required.
* Willingness to work weekends, public holidays, and shifts.

**Skills and Attributes:**

* Attention to detail.
* Good organisational skills.
* Reliable and punctual.
* Customer\-focused attitude.
* Ability to work independently and as part of a team.

Work Location: In person

Produce Merchandiser

Are you a driven people leader with a passion for FMCG, merchandising and creating winning experiences in trade?


We’re looking for an energetic and results\-driven **Field Merchandising Manager** to lead, coach and inspire our merchandising team to deliver world\-class execution in trade across the Coastal Area. This is an exciting opportunity for a hands\-on leader who knows how to turn strategy into action, build strong customer relationships and unlock the full potential of a high\-performing team.

**KEY RESPONSIBILITIES**

**Lead \& Inspire**

* Lead, motivate, coach and empower the merchandising team to achieve exceptional performance.
* Conduct effective weekly team meetings and maintain open, transparent communication.
* Identify training and development needs and work with the Training Team to implement development plans.
* Build a high\-performance culture through coaching, mentorship, skills transfer and informal succession planning.
* Address and resolve team conflicts effectively and maintain a positive, productive working environment.

**Drive Performance \& Execution**

* Ensure merchandisers consistently deliver against client KPIs and standards of excellence.
* Monitor merchandising activity daily and ensure targeted calls are achieved.
* Effectively plan and manage merchandiser call cycles to maximise productivity and coverage.
* Spend sufficient time in trade with merchandisers across the Coastal Area to coach, support and drive execution.
* Ensure promotional opportunities and requirements are executed according to client needs and promotional SOPs.
* Ensure vehicle inspection surveys are completed and that identified issues are reported, escalated and resolved.

**Build Strong Customer Relationships**

* Manage client and customer communication professionally and effectively.
* Respond promptly to customer complaints, queries, requests and feedback.
* Build strong, lasting relationships with customers and proactively resolve challenges.
* Work closely with Sales Representatives and Key Account Managers to maximise opportunities in trade.

**Manage Operations \& Budgets**

* Ensure operational requirements for the merchandising team are effectively managed within the approved budget.
* Monitor expenditure and prevent unnecessary or unauthorised overspending.
* Ensure accurate call information is submitted by the required monthly deadline for invoicing purposes.

**Own Data, Reporting \& Systems**

* Effectively manage the administrative requirements of Repforce, including adding and removing stores, loading surveys and ensuring accurate data.
* Monitor system data and provide feedback on data accuracy and system requirements.
* Ensure accurate data is collected, analysed and presented to provide meaningful insights.
* Highlight opportunities, challenges, promotional execution and trends to the Client and MD.

**Drive Continuous Improvement**

* Stay up to date with FMCG industry trends, challenges, legislation and market developments.
* Contribute to the review and development of merchandising policies, procedures and SOPs.
* Adhere to all MPS policies, procedures and best\-practice approaches.
* Support ad hoc projects and business initiatives when required.
* Continuously develop your own knowledge, skills and professional competence.

**REQUIREMENTS**

**Education \& Experience**

* Degree in Sales and Marketing Management or a related field (NQF Level 7\).
* 3\-5 years’ sales and merchandising experience within a related FMCG environment.
* At least 1 year experience in a supervisory or management role.
* Strong FMCG and field merchandising experience.
* Valid Driver’s Licence.
* Own vehicle and willingness to use it for work.

**Knowledge**

* Consumer Protection Act
* Visual Merchandising
* Spirits
* Liquor legislation
* FMCG industry practices and trends

**Key Skills**

* Leadership \& Coaching
* Conflict Management
* Negotiation
* Strong Interpersonal Skills
* Analytical Thinking
* Computer Literacy


This is more than a management role — it’s an opportunity to **lead from the front, develop people, drive exceptional execution and make a real impact across the Coastal Area.**

**Ready to take the next step in your career? Apply now!**

Field Merchandising Manager | Managed People Solutions | KwaZulu Natal

REQUIREMENTS23 years experience within textile or clothing manufacturing is essential.Previous experience in sales support, merchandising, order processing, customer service, buying/procurement support or a similar commercial function.Matric required.Diploma/Degree in Sales, Marketing, Business or a related field will be advantageous.Experience dealing with customers, suppliers and internal operational teams.Basic understanding of orders, quotations, pricing, costing and margins.Strong Excel an…

Junior Merchandiser

We are committed to locating the ideal job for you, so we kindly advise against paying for this service. There are no costs associated with securing employment with us. https://www.jobplacements.com/Jobs/L/Ladies-Merchandiser-1322429-Job-Search-08-27-2026-04-15-25-AM.asp?sid=gumtree

Ladies Merchandiser

Our Textile Manufacturing client is currently looking for a Junior Sales Merchandiser based in Jacobs, Durban Reporting To: Key Account Manager Location: Durban ROLE OVERVIEW We are looking for a junior, commercially minded candidate who can support the Sales and Merchandising team with customer requirements, product and order administration, sourcing coordination and order follow-through. The role requires someone who is organised, numerically comfortable, customer-focused and willing to learn…

Junior Sales Merchandiser

Our **AVI** **Field** **Marketing Share Services** team bridges the gap between our brands and the market by creating impactful in\-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.

We are looking for a passionate **Area Manager** to join our **AVI Field Marketing** **Shared Services Division** in our **Kwa\-Zulu Natal** region. In this role, you will be required to lead and manage a high\-performing merchandising team and drive retail excellence by boosting sales, optimizing in\-store execution, managing promotions and building strong customer relationships. The role will service retail customers in **Durban Central and surrounding areas**.

**Reporting Structure:**

* **Reports to:** Regional Operations Manager
* **Direct reports**: \+/\- 29

 **Key Areas of Impact:**

* Monitor store ordering process, stock levels, and returns and take corrective action if required
* Monitor pricing and ensure mandate adherence
* Negotiate promotional activity
* POP implementation and negotiate ad\-hoc display and space
* Check\-in stock, expiry dates and ensure shelf health standards are maintained
* Address pricing and delivery issues
* Monitor forward share in relation to market share as well as the rate of sale
* Monitor slow and fast\-selling SKU's
* Ensure displays and promotions are according to requirements
* Ensure effective shelf health standards maintained
* Merchandising done according to business unit layout standard
* Application of POP drivers as per business unit brief
* Follow the call cycles and communicate any changes to customers
* Ensure the field marketers and merchandisers follow their call cycles
* Confirm call cycles are followed and communicate changes to customers when needed
* Monitoring competitor activities
* Effective communication of activities
* Monitor implementation of promotional activity
* Provide feedback to Area Operations Manager and keep up to date on conduct issues
* Manage new launches and ensure all staff have been informed of the new launches
* Inform stores of new innovation
* Monitor listings and ranging of new launches and provide feedback
* Ensure POS execution
* Ensure sufficient stock is ordered for the activity

**What It Takes to Succeed:**

**Experience that set you up for success:**

* Must have a minimum of 3 years’ experience in an FMCG sales environment handling the retail channel
* Must have supervisory skills

**Qualifications \& Certifications that will contribute to your success:**

* A completed Grade 12 / Matric certificate is essential
* A Diploma / Degree in Sales, Marketing, Business Management or Retail Management would be advantageous

**Additional Requirements that will enhance your impact for success:**

* Knowledge of the FMCG industry is essential
* Staff management experience is essential
* Knowledge of HR and disciplinary procedures is necessary
* A valid drivers' license is essential
* Computer literate \- MS Word, MS Excel, MS PowerPoint, MS Outlook

Area Manager

Dis-Chem Pharmacies requires a Health Merchandiser for their The Bluff store. Your responsibilities lie in ensuring Dis-Chems basic merchandising standards are properly executed and maintained. Provide customers with outstanding customer service. Minimum Requirements: Essential: Grade 12 / Matric Up to 6 months retail experience Computer literate MS Office Willing and able to work retail hours Advantageous: Diploma or degree within the Health Focus category At least 1 year retail experience Job…

Health Merchandiser - The Bluff

Our
 **AVI** 
**Field** 
**Marketing Share Services** 
 team bridges the gap between our brands and the market by creating impactful in\-store experiences and engaging directly with customers. We focus on executing marketing strategies at ground level, ensuring our products are both visible and accessible. Through promotional activities and close collaboration with retailers, we drive sales and strengthen our connection with consumers.
   

  

 We are looking for a passionate
 **Area Manager** 
 to join our
 **AVI Field Marketing** 
**Shared Services Division** 
 in our
 **Kwa\-Zulu Natal** 
 region. In this role, you will be required to lead and manage a high\-performing merchandising team and drive retail excellence by boosting sales, optimizing in\-store execution, managing promotions and building strong customer relationships. The role will service retail customers in
 **Durban Central and surrounding areas** 
 .
   

  

**Reporting Structure**
* Reports to: Regional Operations Manager
* Direct reports: \+/\- 29


**Key Areas Of Impact**
* Monitor store ordering process, stock levels, and returns and take corrective action if required
* Monitor pricing and ensure mandate adherence
* Negotiate promotional activity
* POP implementation and negotiate ad\-hoc display and space
* Check\-in stock, expiry dates and ensure shelf health standards are maintained
* Address pricing and delivery issues
* Monitor forward share in relation to market share as well as the rate of sale
* Monitor slow and fast\-selling SKU's
* Ensure displays and promotions are according to requirements
* Ensure effective shelf health standards maintained
* Merchandising done according to business unit layout standard
* Application of POP drivers as per business unit brief
* Follow the call cycles and communicate any changes to customers
* Ensure the field marketers and merchandisers follow their call cycles
* Confirm call cycles are followed and communicate changes to customers when needed
* Monitoring competitor activities
* Effective communication of activities
* Monitor implementation of promotional activity
* Provide feedback to Area Operations Manager and keep up to date on conduct issues
* Manage new launches and ensure all staff have been informed of the new launches
* Inform stores of new innovation
* Monitor listings and ranging of new launches and provide feedback
* Ensure POS execution
* Ensure sufficient stock is ordered for the activity


**What It Takes To Succeed**
**Experience that set you up for success:**
* Must have a minimum of 3 years’ experience in an FMCG sales environment handling the retail channel
* Must have supervisory skills


**Qualifications \& Certifications That Will Contribute To Your Success**
* A completed Grade 12 / Matric certificate is essential
* A Diploma / Degree in Sales, Marketing, Business Management or Retail Management would be advantageous


**Additional Requirements That Will Enhance Your Impact For Success**
* Knowledge of the FMCG industry is essential
* Staff management experience is essential
* Knowledge of HR and disciplinary procedures is necessary
* A valid drivers' license is essential
* Computer literate \- MS Word, MS Excel, MS PowerPoint, MS Outlook

Merchandiser Jobs in Durban - Page 3

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