Browse live call centre jobs in Stellenbosch, Western Cape. Salaries, top employers and how to apply. Updated regularly.

As a Call Centre Agent, you'll play a crucial role in engaging with clients in a telesales environment. You'll be the voice that represents our brand—offering support, providing product knowledge, and creating a top-tier customer experience. Interact directly with the member/s to sell the company's products and benefits/services. Making phone calls to contact prospective members. Your responsibilities will include: Communicating with clients via phone in a professional and engaging manner. Meet…

DATA CAPTURER / CALL AGENTS

UnifyCX is growing and we are looking for a Quality Assurance Monitor to join our motivated and ambitious team in South Africa. Come be one of the pioneers at our newest location! What Will You Do? As a Quality Assurance Monitor you will be responsible for evaluating and improving the performance and efficiency of call center representatives. This role involves monitoring call interactions, assessing adherence to company policies and procedures, and ensuring the delivery of high-quality custome…

Quality Assurance Monitor

Critical primary point of contact for Retail, C\&I and Lubricant account and customers of South Africa and Botswana. Accepts immediate ownership of inquiries and assumes advocacy role in resolving order to cash inquiries and concerns. Accountable for timely resolution of issues within service level agreements and compliance parameters. Responsible for processing refines and lubricant orders received through phone, and email accurately and in a timely manner. Ensure orders not accepted and delayed deliveries are communicated to the appropriate parties.
   

  

 Works with the different business units including but not limited to Retail, C\&I, Lubricants, Pricing, Credits and Logistics in resolving customer inquiries and concerns.
   

  

* Critical primary point of contact for Retail, C\&I and Lubricant account and customers of South Africa and Botswana.
* Accepts immediate ownership of inquiries and assumes advocacy role in resolving order to cash inquiries and concerns.
* Accountable for timely resolution of issues within service level agreements and compliance parameters.
* Responsible for processing refines and lubricant orders received through phone, and email accurately and in a timely manner.
* Ensure orders not accepted and delayed deliveries are communicated to the appropriate parties.
* Works with the different business units including but not limited to Retail, C\&I, Lubricants, Pricing, Credits and Logistics in resolving customer inquiries and concerns.
* Utilise various applications available to assist customers, gather data and resolve issues. Handle customer inquiries regarding credit violations, available balance, and rebates.
* Monitor and analyses daily open orders and coordinate with Business Consultants impact to credit standing of accounts. Handle inquiries on promotions and station operation concerns.
* Executes other processes as deemed necessary including generation of Auto Replenished accounts daily sales, back\-order reports, material safety data sheet requests, reprinting of package delivery note. Handle request for POD , statement or invoices.
* Responsible for Astron Energy Level 1 Support: Manage Self Registration, password reset, access problems, link out to other application is successful but having problems with application.
* Provides AE O\&A training to Business Consultants and customers.
* Coordinates and actions tickets for AE issues.
* Responsible for resolving simple customer complaints received against CSC or other departments; complaints against service station staffs, products/services or facilities; complaints against damaged \& missing products; complaints against defective and malfunctioning equipment and other customer complaints.
* Participate in developmental activities including business knowledge trainings, new processes and systems trainings.
* Identifies, documents and shares best practices between immediate team regarding operational efficiencies, process improvements, and continually works to maintain and improve customer service level to customers. Participates with fellow colleagues to achieve goals, team objectives.
* Initiates, leads or participates in process improvements efforts and works with other groups to achieve overall improvement and process standardization in local and end\-to\-end processes.
* StarCard and StarCash Support. Responsible for the set\-up, maintenance and update of Astron Energy South Africa StarCard customer account and card data information, blocking and reactivation of account, card replacement, and account closure/termination of Card users.
* Responds to StarCard merchants’ inquiries regarding payment and reimbursement of their accounts.
* Developing and updating the relevant process documentation as well as formulating the corresponding JLA’s.
* Update all process documents as when and when process changes
* Completes all required training and Corporate Compliance functions when required.
* Participates in all safety programs (LPS, Wellnomics, and Stop Work Responsibility/Authority and demonstrates operational excellence and Astron Way values.


**Qualifications**
* Matric or equivalent (requirement)
* Degree, Diploma or equivalent would be advantageous
* SAP knowledge and experience


**Knowledge \& Skills**
* Work Experience: 2 years inbound customer service work experience
* Excellent organization, multi\-tasking and time management skills
* Customer relationship building and management
* Attention to Detail
* Accuracy
* Excellent verbal and written communicating skills
* Computer skills – proficient with Microsoft word and excel


**Application deadline:**
 24 July 2026

Specialist - Customer Service

Remote Recruitment is hiring Call Centre Agents to join a UK employer, working fully remotely from South Africa. This is a 100% remote role handling inbound and outbound calls for UK customers in a supportive team environment.
 



**Role overview** 




 You'll spend your day on the phone helping customers, answering questions and making sure every call ends on a positive note. If you enjoy talking to people and solving problems, you'll feel right at home.
 



**Key responsibilities** 



* Handle inbound and outbound calls in a friendly, professional way
* Answer questions and resolve issues on the first call where possible
* Log call details and update customer records accurately
* Follow scripts and processes while keeping conversations natural
* Escalate complex cases to the right team when needed



**What you'll need** 



* Experience in a call centre or phone\-based customer role
* Clear, confident spoken English
* Familiarity with basic computer systems and CRM tools
* A positive, resilient attitude
* A reliable internet connection and a quiet place to take calls



**What's on offer** 




 Salary of R13,000 to R16,000 per month, depending on experience. Working hours are 09:00 to 17:00 UK time (11:00 to 19:00 SAST), Monday to Friday. You'll get full training, a friendly team around you, and steady work with an established UK employer from home.

Call Centre Agent

**Location:** Remote (South Africa)

**Company:** GWB Legacy (Generation Wealth Builders Legacy)

**Employment Type:** Paid Internship

**Monthly Stipend:** **USD $300 \- $350**

**About GWB Legacy**

At GWB Legacy, we help individuals, families, and business owners protect what matters most through life insurance and wealth protection solutions. We believe in developing exceptional people and providing opportunities for career growth, professional development, and financial success.

We are looking for enthusiastic individuals with excellent communication skills who enjoy speaking with people and delivering exceptional customer experiences.

**Position Overview**

As a Client Communication Intern, you will be the first point of contact for many of our clients. You will handle both inbound and outbound calls, answer client questions, follow up with prospects, schedule appointments, and support our advisors in providing an outstanding customer experience.

This internship is designed to develop your communication, sales, customer service, and professional skills while working in a fast\-paced remote environment.

**Responsibilities**

* Handle inbound customer enquiries professionally.
* Make outbound calls to prospective and existing clients.
* Schedule appointments for insurance advisors.
* Follow up on client enquiries and applications.
* Maintain accurate client records within company systems.
* Resolve basic customer concerns or escalate when necessary.
* Meet daily and weekly call activity targets.
* Deliver exceptional customer service on every interaction.
* Represent the GWB Legacy brand professionally.

**Requirements**

We are looking for candidates who:

* Are currently studying or recently graduated (preferred but not mandatory)
* Have excellent spoken English.
* Have a neutral, easy\-to\-understand accent.
* Are confident speaking with people over the phone.
* Have strong listening and communication skills.
* Are professional, positive, and eager to learn.
* Have access to reliable internet and a quiet working environment.
* Own a laptop or desktop computer.
* Are available to work remotely during assigned hours.

**Preferred Skills**

* Customer service experience
* Call centre experience
* Sales experience
* CRM experience
* Microsoft Office or Google Workspace familiarity

**What You'll Gain**

* Paid internship
* Professional call centre training
* Sales and communication coaching
* Remote work experience
* Career development opportunities
* Potential full\-time employment upon successful completion

Send in Your Interview through the link after applying: https://app.hireflix.com/public\-application/6a43bbe770cdac37fc65c66d

Pay: R4 500,00 \- R5 500,00 per month

Work Location: Remote

Call Center Representative Intern (Remote)

**Role Overview:**  
We are looking for a motivated and experienced Collections Team Manager to lead a high\-performance team of Collections Agents. The successful candidate will be responsible for driving recovery rates, coaching and managing team members, and ensuring adherence to compliance and quality standards.

**Duties \& Responsibilities**

* Lead, support, and motivate a team of Collections Agents to meet daily, weekly, and monthly targets.
* Monitor and analyse team performance using KPIs (kept rate, PTP, recovery rate, QC scores).
* Conduct regular performance discussions and implement development plans.
* Ensure adherence to quality control guidelines, compliance, and call scripts.
* Resolve escalated queries and customer issues effectively.
* Collaborate with leadership on process improvements and recovery strategies.
* Deliver consistent coaching, feedback, and training to drive agent performance.
* Support system and policy enhancements for improved collections efficiency.

**Desired Experience \& Qualification**

* 3–5 years experience in a high\-volume call centre, with 2 years\+ in a management or supervisory role.
* Proven success in debt collections, preferably in microlending / payday loans (≤6 months).
* Strong leadership and team development capabilities.
* Excellent communication, coaching, and problem\-solving skills.

**In\-depth understanding of:**

* Debt recovery processes
* POPIA (Protection of Personal Information Act)
* DebiCheck processes and protocols
* Performance management practices
* Basic labour law principles
* Knowledge of regulatory compliance relevant to collections and credit.
* Proficiency in Excel, call centre systems, and reporting tools.
* Target\-driven and able to work well under pressure.

**Package \& Remuneration**

**Working Hours**

* Monday to Friday: 8:00 AM – 5:00 PM or 10:00 AM – 7:00 PM
* Saturday: 8:00 AM – 1:00 PM (rotational shifts)

**What We Offer**

* Competitive basic salary
* Performance\-based incentive structure capped at R10,000
* Opportunities for growth and advancement
* Supportive and high\-performance team culture
* Ongoing training and development
* 100% paid Medical Insurance
* 100% paid Provident Fund

Job Type: Full\-time

Application Question(s):

* How many years of experience do you have in a high\-volume call centre environment?
* How many agents have you directly supervised in your previous management role?

Work Location: In person

Pay: R16 000,00 \- R21 000,00 per month

Work Location: In person

Collections Team Manager

**Bongo Credit** is a new consumer finance business being established in South Africa, backed by the experience of an international financial services group.

We are built on the principles of responsible lending, fair customer treatment, and full transparency \- because we believe people deserve to understand exactly what they are signing up for.

We assess affordability carefully, protect customer data, and operate in full compliance with South African laws and regulatory requirements.

Our mission is simple: to provide financial products that are clear, accessible, and genuinely suitable for the people who use them.

As we grow, we are committed to building lasting relationships \- with our customers, our partners, and the regulators we work alongside.

If you want to be part of building something meaningful from the ground up.

**Elevate your future: Join our adventure!**

YOUR MISSION

* Conduct outbound sales calls to prospective customers and promote relevant products and services
* Handle inbound calls and other customer support channels
* Identify customer needs and recommend the most suitable solutions
* Achieve and exceed daily, weekly, and monthly sales targets
* Handle customer objections professionally and confidently while maintaining a positive customer experience
* Accurately capture, update, and maintain customer information in internal systems
* Adhere to campaign procedures, compliance requirements, and quality standards
* Contribute to overall team success and campaign performance
* Build trust with customers by matching products to their genuine needs

YOUR PROFILE

* Minimum 6 months of call centre sales experience
* Proven track record of achieving or exceeding sales targets
* Strong understanding of call centre operations and sales processes
* Excellent communication, negotiation, and persuasion skills
* Secondary education or equivalent qualification
* Ability to perform effectively in a fast\-paced and target\-driven environment
* Ability to handle rejection positively, maintain motivation, and consistently perform under pressure
* Strong ownership mindset with a focus on delivering measurable results
* Comfortable working in a rapidly changing environment and adjusting to evolving priorities
* Consistent adherence to processes, quality standards, and compliance requirements
* Genuine commitment to understanding customer needs and recommending suitable solutions
* Experience in telecommunications sales will be considered an advantage

WHAT WE OFFER

* Shared Success, **"We Win Together"** – a culture built on collaboration, trust, and achieving ambitious goals together
* International exposure through collaboration with colleagues and markets across Europe and Africa
* Meaningful work that contributes to financial inclusion and creates positive impact in the communities we serve
* Opportunities to influence change, drive improvements, and see your contributions translate into real business results
* Continuous learning and tailored development opportunities to support your professional growth
* A diverse and inclusive workplace where different perspectives are valued and encouraged
* Modern employee benefits package, including health insurance, lunch allowance, special day\-off package, paid mobile calls, and parking
* Flexible and supportive work environment that promotes a healthy work\-life balance
* Competitive salary *to be specified*, complemented by result\-oriented bonus opportunities

Application Question(s):

* What is your availability?
* What is your salary expectation?
* Please note that this role is a 2 year contract. Would you like to proceed with the recruitment process?

Experience:

* Call Centre Agents: 1 year (Required)

Work Location: In person

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. experience is not required. WhatsApp. 0717686170 / 0722800110

Responsibilities

* Manage large amounts of inbound and outbound calls in a timely manner
* Follow communication “scripts” when handling different topics
* Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
* Seize opportunities to upsell products when they arise
* Build sustainable relationships and engage customers by taking the extra mile
* Keep records of all conversations in our call center database in a comprehensible way
* Frequently attend educational seminars to improve knowledge and performance level
* Meet personal/team qualitative and quantitative targets

Requirements and skills

* Track record Customer
* Good communication skills
* Data entry skills

Wages come with Basic salary

Applications in progress.

Education:

* High School (matric) (Preferred)

Work Location: In person

Call centre Agents

Earn Basic Salary R5000 plus Commission  
Telesales position: Don’t apply if you have no Outbound call center experience. We only hire overachievers. We are in the Transport Industry with our Head Office in Johannesburg and a branch in Durban only hire top telesales performers. If you are great you can earn much more than R12000 per month.

**Requirements:**  
Must have matric  
Must have Outbound Centre experience  
Must speak English or Afrikaans.  
Must have telephone etiquette.  
Must be computer literate,  
Must have fantastic customer service presentation skills

Experience in the furniture Removals will be an added advantage

Salary: Basic of R5,000\.00\-plus Sales Commission per month(Uncapped)  
If you are good @ sales you can earn up to R18 000 per month

Experience:

* Marketing and sales: 2 years (Required)
* Call centre/cold calling: 2 years (Preferred)

Work Remotely:

* No

Job Types: Full\-time, Permanent

Pay: R8 000,00 \- R12 000,00 per month

Experience:

* Marketing and sales: 2 years (Required)

Work Location: In person

Telesales & Logistics Consultant

Elle Health is a purpose\-driven distributed healthcare technology. Our goal is to help medical practices thrive. We are looking for an energetic, driven, and smart support agent to join our rapidly growing health\-tech team.

We are looking for an energetic, driven, and smart software support person to join our rapidly growing health\-tech team in Margate.

Responsibilities:

* Providing remote support for Elle's web\-based medical billing software to medical practices from our call centre in Margate.
* Answer questions about the Elle software and support the practice with medical aid queries.
* Troubleshooting technical issues and providing solutions.
* Conducting virtual training sessions for practice staff on how to use Elle's services effectively.
* Providing feedback to the Elle team on customer needs and product improvements.

Ideal candidate characteristics:

* **Passion for Customer Service:** You should enjoy interacting with customers and helping them resolve issues.
* **Tech\-savvy:** You should be very strong with IT capable of troubleshooting technical computer software problems.
* **Energetic:** You should have a positive attitude and be energetic.
* **Intelligent:** You should be smart and open to always improving yourself and your team's processes.
* **People Person:** You should enjoy forming and maintaining relationships.
* **Strong Communicator:** You should be a strong verbal and written communicator.
* **Organized:** You should be very organized in multiple aspects.

Qualifications and Experience:

* 2\-4 years of experience in a customer\-facing role with a proven track record.
* Experience in the medical billing industry is advantageous.
* Tertiary qualifications are beneficial.
* Valid driver's license.
* Fluent in English. Additional languages are advantageous.

Compensation and Benefits:

* Competitive salary with a commission structure.
* Vehicle, mobile phone, and laptop.
* Opportunities for career growth and development.

Join our close\-knit team of high\-performing young professionals who are excited about making a difference in the world. If you are passionate about customer service, technology, and making a positive impact, we want to hear from you.

Job Types: Full\-time, Permanent

Pay: R6 000,00 \- R8 000,00 per month

Application Question(s):

* What are your salary expectations?
* How far from Margate central do you stay?
* Do you have any medical billing experience? Please elaborate.
* Are you technologically proficient? Please elaborate.
* Hoe goed is jou Afrikaans?

Experience:

* Call Centre: 2 years (Required)

Work Location: In person

Software Call Centre Support Agent

**In a nutshell (your purpose) …**  

  

* Is to “change people’s lives for the better through wellness”;
* We deliver social wellness experiences that enable people to meet their personal wellness goals, through holistic physical, mental nutritional and social wellbeing.
* As a Quality Lead, in our contact centre, you’ll ensure that every member interaction reflects our commitment to excellence, empathy. You’ll lead by example, coaching and guiding our teams to deliver exceptional service while maintaining compliance and efficiency. Your focus will be on quality assurance, process improvement, and member\-centric solutions, ensuring all member interactions reinforce trust and encourage positive outcomes.

  

**A day in the life (your duties \& responsibilities) …**  

  

* Conduct audits of calls, chats, and emails all communication mediums using structured scorecards to assess professionalism, accuracy, compliance, and member experience.
* Identify performance trends and skill gaps, providing data\-driven insights to operations and training teams.
* Partner with Team Leaders to create targeted coaching plans for agents, focusing on underperformance and growth opportunities.
* Lead calibration sessions to ensure consistent, fair evaluation standards across teams.
* Deliver constructive feedback through one\-on\-ones and group workshops.
* Ensure adherence to business rules and policies.
* Monitor use of call flows, business rule and processes to mitigate risks.
* Flag compliance violations and recommend corrective actions.
* Generate weekly/monthly QA reports on agent performance, CSAT, and First Contact Resolution.
* Present findings to leadership with actionable recommendations for process upgrades.
* Collaborate with Training, Operations, and stake holders to refine QA criteria, knowledge bases, and workflows.
* Pilot innovative solutions (e.g., AI\-driven speech analytics) to enhance service quality.
* Serve as the bridge between Training and Operations to align goals.

  

**What we need from you (our minimum requirements) …**  

  

**We can’t live without…**  

* Matric or equivalent qualification
* Up to 2 years proven experience within a quality controller role or similar function.
* Up to 3\-4 years’ experience in a Contact Centre environment
* Proven experience in quality assurance or a similar role within a contact center environment.
* Strong analytical and problem\-solving skills.
* Excellent communication and collaboration skills.
* Familiarity with industry best practices and standards.
* Proficient in data analysis and reporting tools.

  

Core Interpersonal Skills:  

* Emotional Intelligence\- proven ability to anticipate the needs of others before they are voiced
* Active Listening\- Able to genuinely hear concerns with the ability to defuse tense situations and ensuring members and staff feel heard and valued
* Cultural Awareness and Fluency\- understand international norms, etiquette and diverse backgrounds to provide a welcoming environment for our international and VIP members
* Empathy – be able to understand, or and be aware of, someone else’s feelings especially during stressful situations, such as travel delays or billing disputes

  

Operational \& leadership Skills Required:  

* Attention to Detail, noticing the small things
* Resilience and Composure, be able to remain calm and optimistic under extreme pressure, during peak or periods or system failures
* Problem solving and conflict resolution – be able to turn challenges into opportunities by thinking and acting quickly to resolve issues before they impact a member’s experience
* Adaptability: be flexible to handle unpredictable shifts in processers, resource changes, last minute VIP guest arrivals, or sudden changes in event plans.
* Relatability – the capacity to connect with diverse stakeholders across all backgrounds
* Situational Awareness – constantly monitoring the environment to identify members who need support or help
* Curiosity\- the ability to seek out and transform standard transactions into personalised stories and memorable experiences
* Time Management – the ability to efficiently meet stringent deadlines while maintaining a relaxed and unhurried demeanor for guests.
* Digital Fluency – must be proficient in new age technology and systems

  

**We’d like you to have…**  

* Analytical and future proof thinker with the ability to translate goals into actionable plans.
* Results\-driven and committed to continuous improvement.
* Have a natural ability to coach individuals and teams to achieve the desired outputs.
* Ability to collaborate and communicate effectively across different departments.
* Detail\-oriented and dedicated to maintaining high\-quality standards.
* Computer Literacy (Excel, PowerPoint, Word at intermediate to advanced level.

  

**We’d love you to have…**  

* Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems.
* Patient and diplomatic when providing feedback.
* The ability to be agile.
* The ability to be collaborative.
* High Interpersonal skills (EQ)

Quality Lead

Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations (RISO) Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one of the brand representatives. The main purpose of your role will be to increase client loyalty through effective and efficient service to our clients – providing our valuable clients with consistent, world class and legendary service of the highest quality, during every interac…

Call Centre Agent Centurion

Introduction Our client, a well-established independent financial services and advisory firm is seeking a highly motivated and target-driven Contact Agent – New Business to join their growing team. This role is ideal for an energetic sales professional who enjoys engaging with clients, generating new business opportunities, and working in a fast-paced, performance-driven environment. Duties & Responsibilities Proactively contact prospective clients and introduce the company's products and servi…

Contact/Call Centre Agent - New Business

**Who are we?**

At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it's inspired by humans by you.

Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things.  

We give them products, services, and solutions that enable them to live and enjoy life on their own terms – in their own way.

Agile values and principles are strongly embedded in our culture, and they are at the core of how we make decisions and how we approach adding value within the company.**Build a successful career with us**

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.**What will you do?**
**As an (INBOUND) Sales Team Manager** you will be required to lead a high‑performing sales team within the insurance sector. If you are passionate about developing talent, driving consistent sales performance, and cultivating a winning team culture, this role offers you the opportunity to make a significant impact. Conduct regular performance reviews and implement improvement plans where needed.Provide continuous coaching, mentorship, and product knowledge training to enhance team capability.Inbounds Team Manager is required to be knowledgeable on all aspects of the products, processes and systems. Manages individuals within a team e.g. call centre agents / consultants within the communication centre. Ensures that the team reaches target by monitoring individual performance on a constant basis. Very knowledgeable on all aspects of the products, processes and systems. Mentors team and gives constant real\-time support in terms of query resolution.**Minimum Qualification and Experience**
**Minimum Qualification and Experience**

**Minimum Qualification**
* Grade 12/ Matric /NQF 4
* RE5 Certificate
* FAIS ( As per DOFA date)

  


**Minimum Experience**
* Minimum 1\-2 years’ experience as a Sales Team Manager in insurance
* Minimum 1\-5 years' experience in Short\- term Insurance Industry will be adventagous
* Minimum experience in a Telesales (Inbound)
* department


**Knowledge and Skills**
Reporting and communication
Drive leads and service targets
Management of employees
Coaching, quality and compliance**Personal Attributes**
Decision quality \- Contributing independently
Interpersonal savvy \- Contributing independently
Plans and aligns \- Contributing independently
Directs work \- Contributing independently**Core Competencies**
Cultivates innovation \- Contributing independently
Customer focus \- Contributing independently
Drives results \- Contributing independently
Collaborates \- Contributing independently
Being resilient \- Contributing independently**Turnaround time**

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.**Our commitment to transformation**

At MiWay we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. MiWay is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Sales Team Manager : Inbound

**Location:** Johannesburg, South Africa  
**Salary:** Basic \+ Comm \+ Incentive  
**Recruiter:** Ubuntu Markets  
**Job Ref:** On Boarding Specialist  
**Summary:** Call Centre Sales Agent\- Outbound\- On\-line Trading

Bottom of Form

**Job Description**

\- **Good Call Centre Sales / Direct Sales experience**  
**\- Fluent in English – written and spoken**  
**\- Call Centre Sales / Direct Sales experience, preferably with a Financial Sector background.**  
✓ At least 24 months of work experience in a Sales / Call Centre environment.  
✓ Matric / equivalent  
✓ Good command of English.  
✓ Excellent telephone etiquette / sales closer  
✓ Excellent interpersonal skills.  
✓ Highly sales\-driven individuals / self\-motivated / driven by financial success  
✓ Strong character to close on provided leads.

**\*\*Key Responsibilities / Duties:\*\***

✓ To facilitate the client onboarding process.  
✓ To convert supplied leads of already interested clients into existing clients.  
✓ To utilize strong sales techniques to aggressively close leads and meet targets.  
✓ To provide exceptional service from beginning to end.  
✓ To deliver the most stable and reliable client experience possible.

**Salary is market\-related –** negotiable

* Basic salary (plus) R7 000
* Unlimited incentives for top sales agents
* Uncapped commission structure on a sliding scale

*Email\- constance.chinamora@ubuntumarkets.com (Cv and academic certificates*

Pay: R7 000,00 \- R8 000,00 per month

Work Location: In person

Onboarding Specialist

**Bongo Credit** is a new consumer finance business being established in South Africa, backed by the experience of an international financial services group. As we expand nationally, we're building a modern branch network focused on responsible lending, transparency, and outstanding customer service. We assess affordability carefully, protect customer data, and operate in full compliance with South African laws and regulatory requirements.

As we grow, we are committed to building lasting relationships – with our customers, our partners, and the regulators we work alongside.

If you're passionate about building and scaling new markets, thrive in an entrepreneurial environment, and want to make a meaningful impact in a fast\-growing business, we'd love to hear from you. We're looking for a dynamic and results\-driven Regional Expansion Manager to join our team and play a key role in driving our growth across the region.

This is a unique opportunity to build a branch network from the ground up. You'll have significant autonomy, work directly with the senior leadership, and play a key role in shaping Bongo Credit's physical footprint across South Africa.

Regional Expansion Manager

(full\-time, KwaZulu\-Natal, 2 year contract)

**Responsibilities**

* Demographic \& market analysis. Analyze population demographics, employment trends, competitor presence, customer behavior and economic activity to identify high\-potential expansion opportunities.
* Site evaluation. Walk every candidate location on the region’s target list in person — assess street frontage, visibility, foot traffic, and proximity to taxi ranks, rail, or BRT stops — and recommend go / no\-go against the property brief’s criteria.
* Pipeline ownership. Manage the region's site pipeline from shortlist through site visit, landlord negotiation, lease signature, and coordination of all branch opening activities through to handover and operational readiness. This includes working with landlords, contractors, signage, utilities, furniture, IT infrastructure, security, and the fit\-out team to ensure new branches open on schedule, while keeping senior leadership updated on progress against the target site list.
* Lease negotiation. Negotiate commercial lease terms in line with company standard, securing external signage rights wherever possible.
* Market intelligence. Map where competitor micro\-lenders already trade, and build a working knowledge of retail corridors, taxi ranks, and cash\-retail anchors in the region.
* Landlord, agent \& vendor management. Build, negotiate, and maintain strong relationships with landlords, letting agents, mall/centre management, contractors, shopfitters, security providers, cleaning companies, and other service providers involved in branch establishment across the region's priority nodes. Manage commercial negotiations, service delivery, and vendor performance to ensure the successful and timely establishment of new branches.
* Budget management. Manage the region’s property acquisition budget; negotiate rent and terms within approved parameters and escalate exceptions.
* Compliance \& handover. Ensure all signed sites meet lease, municipal, and statutory compliance requirements by coordinating municipal signage approvals, NCR branch registration, and any other required permits for new branch openings. Prepare and hand over a complete site pack (including the lease, floor plans, photos, approvals, and utilities status) to the fit\-out and operations teams to support a smooth transition to branch delivery.
* Reporting. Provide regular pipeline and market updates directly to the senior leadership, including recommendations on sequencing and any deviations from the scored priority list.

**Requirements**

* 3 to 5\+ years’ experience in retail site selection, commercial property leasing, or branch network expansion — ideally in township, CBD, or high\-street micro\-retail environments.
* Demonstrated experience negotiating commercial leases and managing landlord relationships.
* Strong, current local knowledge of the assigned region — its townships, CBDs, taxi ranks, and retail corridors. Understanding of township, CBD and peri urban trading environments.
* Comfortable working independently and reporting into a remote senior leadership with minimal day\-to\-day supervision.
* Valid driver’s license and own reliable vehicle.
* You enjoy spending most of your time in the field, visiting potential locations, meeting landlords, and understanding local markets.
* Strong written reporting skills — able to turn site visits into clear, comparable recommendations.

**You'll stand out if you have**

* Direct experience with micro\-lending, informal\-economy financial services, or cash\-retail branch rollout.
* Existing relationships with landlords, letting agents, or center managers active in taxi rank / CBD retail nodes.
* Familiarity with the competitive micro\-lender landscape.
* Experience opening multiple sites against a target list and timeline, rather than a single\-site search.

**Why join us**

* Join a business at the start of its South African growth journey.
* Play a key role in building a national branch network.
* Work directly with senior leadership.
* High levels of ownership and decision\-making.
* Opportunity to grow into a regional leadership position as the network expands.

**What we offer**

* Shared Success, "We Win Together" – a culture built on collaboration, trust, and achieving ambitious goals together
* International exposure through collaboration with colleagues and markets across Europe and Africa
* Meaningful work that contributes to financial inclusion and creates positive impact in the communities we serve
* Opportunities to influence change, drive improvements, and see your contributions translate into real business results
* Continuous learning and tailored development opportunities to support your professional growth
* A diverse and inclusive workplace where different perspectives are valued and encouraged
* Modern employee benefits package, including health insurance, lunch allowance, special day\-off package, paid mobile calls, and parking
* Flexible and supportive work environment that promotes a healthy work\-life balance
* Competitive salary, complemented by result\-oriented bonus opportunities

Application Question(s):

* What is your employment status?
* What is your current or most recent position held?
* What is your current or most recent monthly salary?
* What is your expected monthly gross salary?
* What makes you a good candidate for this position?
* What is your availability?
* Would you be interested in accepting a two year position?

Work Location: In person

Branch Expansion Manager (KwaZulu-Natal)

**Company Description**
 About Publicis Commerce: Informed by data, our passionate team strives to deliver Hero Moments for our clients’ brands in the final mile of the retail customer journey. We pride ourselves on being able to provide winning client solutions delivered across 7 core capability areas: Data \& Consumer Insights; Shopper Marketing \& Integrated RTM; Field Marketing; Events \& Activations; Promotional, Risk, Reward \& Loyalty and Retail POS Strategy.
   

  

**Overview**
 This dynamic role demands a highly organized and resilient individual capable of managing a fast\-paced workload and meeting tight deadlines. We seek a detail\-oriented Booking \& Confirmation Agent to join our team. The successful candidate will be responsible for securing, managing \& confirming bookings, while coordinating closely with Brand Representatives and Brand Ambassadors to ensure seamless execution.
   

  

**Responsibilities**
* Schedule appointments for multiple field representatives at schools on a daily basis.
* Verify and update school contact information.
* Efficiently plan and manage daily call schedules.
* Identify and report operational challenges. Generate accurate daily activity reports.
* Proactively seek new schools to expand the booking portfolio.
* Maintain detailed and accurate records of all bookings within the booking system.
* Contacting schools each day (24 hours prior to Representative Visit) to solidify booking details for a designated team of Brand Representatives.


**Qualifications**
* Exceptional relationship\-building and time management abilities with a proven track record of meeting deadlines and targets.
* Self\-motivated and disciplined individual with a strong work ethic.
* Full\-time availability from Monday to Friday.
* Demonstrated ability to think critically, problem\-solve, and adapt to challenging situations while maintaining professionalism and objectivity.
* Possession of a reliable personal smartphone.
* Grade 12


**Additional Information**
 Previous Work Experience:
   

  

* Proven ability to thrive in fast\-paced, high\-pressure environments.
* Demonstrated experience working independently and proactively with minimal supervision.
* Strong track record of maintaining professional and ethical conduct.
* Proficiency in utilizing business\-specific online reporting tools.
* Previous call center experience is advantageous.


**Knowledge Required**
* Excellent problem\-solving and negotiation skills.
* Ability to work efficiently and deliver exceptional customer experiences.
* Strong understanding of the importance of building and maintaining positive relationships.
* Excellent verbal and written communication skills.

Booking Agent

Reference: CCA\RTIA\2026 Level: Level 5 Term: Three (3) Year's Fixed Term Contract Minimum Educational Requirements: * Grade 12 (NQF 4). Minimum Knowledge and Experience Require d: *Minimum 1-year relevant call centre/customer service/administrative experience. *Incredible administration experience in the support services environment. *Experience in data capturing, general office support services, experience as a Call Centre Agent. Required Competencies: *Computer Literacy, Interpersonal and co…

Call Centre Agent Pretoria

**Role Description** 




  





 This is a full\-time remote role for a Data Entry Specialist at a growing US based company. You'll be responsible for accurately inputting and maintaining various types of business data in our systems. This position requires strong attention to detail, consistency, and the ability to work independently in a fast\-paced, deadline\-driven environment.
 



**Qualifications** 



* 2\+ years of experience in data entry, administrative support, or similar roles
* High typing speed (ideally 50\+ WPM) with excellent accuracy
* Proficiency in tools such as Google Sheets, Excel, and data entry software
* Strong attention to detail and ability to work on repetitive tasks with high accuracy
* Comfortable working partially or fully in U.S. time zones
* Strong written and verbal English communication skills



**Responsibilities** 



* Accurately enter and update data into internal systems, spreadsheets, or databases
* Review and verify data for completeness, accuracy, and formatting
* Maintain digital records and organize information for easy access
* Communicate with team members to clarify any unclear or missing information
* Perform basic reconciliation of entries to ensure accuracy
* Meet daily or weekly data entry targets and quality standards
* Support additional administrative or clerical tasks as assigned



  





**Details** 



* Independent contractor agreement paid 2x monthly.
* Client has a desire for long term commitment.



**Compensation** 




 $1,000 \- $1,500 per month depending on experience.

Data Entry Specialist

**Let's Write Africa's Story Together!**
 Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
   

  

**What is a Trainee Call Centre Agent?**
 Do you have what it takes to work for a leading financial services company? Then you may be what we are looking for. Whether you’re are a graduate or a experienced professional trying to elevate your career, Old Mutual has something to offer you.
   

  

**What is required of you?**
**Role Description / Key Performance Areas**
 Marketing Old Mutual products to new and existing clients telephonically, in line with the client’s needs and financial goals, to enable positive financial futures and protection of assets and estate.
   

  

 As a financial services professional, you will be accountable for maintaining superior service delivery to your customers, through effective personal time and task management.
   

  

**What do we need from you?**
* Matric/Grade 12
* 6\-12 months outbound call centre sales/retails sales experience
* Previous financial services experience desirable
* Clear credit and criminal records
* Computer Literacy (MS Office)
* A clear criminal and credit check
* Excellent communication skills (written and verbal)


**Personal Qualities**
 Good interpersonal skills
   

  

 Customer oriented
   

  

 Target and Results Driven
   

  

 Remaining resilient despite setbacks
   

  

 Ability to influence others
   

  

 Driven by financial reward
   

  

 Good time management skills
   

  

**What we can do for you!**
 Assist you in reaching your career goals and dreams by helping you grow, develop and build on your future aspirations through quality training and support to reach your potential. We lead with our values, which is at the heart of the great things we do. We champion our customers and employees. We are passionate about diversity and inclusion for mutually positive futures throughout our business clusters – Old Mutual Finance, Retail Mass Market, Old Mutual Invest and Personal Finance. The Group provides many opportunities for growth and development.
   

  

 Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.
   

  

**So what now ?**
**If you think you fit the bill, have a desire to join a respected financial services business and would like to set your own earnings potential.** 
 Apply Now!
   

  

**Skills**
 Consultative Selling, Customer Complaint Management, Customer Feedback Management, Customer\-Focused, Customer Relationship Management (CRM) Software, Customer Service, Customer Service Operations, Customer Understanding, Data Management, Digital Consumer Engagement, Identifying Sales Opportunities, Probing Questions, Sales Data Management, Strengthening Customer Relationships, Upselling
   

  

**Competencies**
 Action Oriented
   

  

 Communicates Effectively
   

  

 Customer Focus
   

  

 Decision Quality
   

  

 Demonstrates Self\-Awareness
   

  

 Ensures Accountability
   

  

 Instills Trust
   

  

 Interpersonal Savvy
   

  

**Education**
 NQF Level 3 \& NQF Level 2 \- Below school leaving
   

  

**Closing Date**
 02 September 2026 , 23:59
   

  

***The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.***
***The Old Mutual Story!***

Trainee Call Centre Agent

Professionals in this group are responsible to manage inbound calls , queries via email and chat and customer service enquiries. Individuals identify and assess customer�s needs and work with the team to resolve issues.

Lead Assistant Manager

**Description**
**Zutari: Co\-creating an engineered impact.**
 Zutari is a well\-established, management\-owned engineering firm with almost 90 years' experience. As human\-centred engineering consultants and advisors, we are trusted by our clients, business partners, communities and other stakeholders across Africa.
   

  

 We co\-create engineering solutions that have a positive impact and improve people's lives. Zutari values inclusion and recognises the importance of a diverse, talented workforce, believing that people need other people to succeed.
   

  

**What kind of talent do we pursue?**
 We employ people with the right attitude and a positive mindset, who are motivated by doing the right thing, getting things done and share a sense of urgency. People who have an impact in our teams and broader community. People who think differently and connect with those around them to co\-create new opportunities and leave a meaningful legacy.
   

  

 The Travel Assistant provides efficient, accurate, and policy\-compliant travel coordination services to internal and/or external clients of Zutari.
   

  

 The role is responsible for processing travel bookings in accordance with Zutari travel guidelines and policies, ensuring cost\-effective solutions, managing documentation, and delivering high\-quality customer service.
   

  

 Operates within defined procedures, applies sound judgement and contributes to operational effectiveness through attention to detail and proactive client communication.
   

  

**Role Responsibilities**
**Travel Booking \& Coordination**
* Process and respond promptly to all travel requests in line with traveller requirements.
* Ensure all bookings (flights, accommodation, transport) are accurate and completed within prescribed turnaround times.
* Apply fare knowledge to source the most cost\-effective travel options.
* Utilise preferred suppliers in accordance with company agreements.


**Client Service \& Advisory**
* Inform travellers upfront of all destination\-specific travel requirements (e.g., documentation, regulations).
* Build confidence with travellers through clear, professional communication.
* Proactively monitor industry updates (e.g., travel disruptions, regulatory changes) and advise clients accordingly.
* Ensure a high level of customer satisfaction through quality and responsiveness.


**Documentation \& Compliance**
* Review and verify all travel documents for accuracy, completeness, and quality.
* Process visa requirements where applicable.
* Ensure adherence to company policies, procedures, and travel compliance requirements.
* Maintain and update traveller profiles, escalating changes where necessary.


**Operational Efficiency \& Systems Usage**
* Effectively use travel booking systems and tools to enhance productivity.
* Maintain task queues (e.g., “to\-do list”) and clear them at defined intervals throughout the day.
* Continuously apply technology to improve turnaround times and service delivery.


**Financial \& Administrative Support**
* Collate and verify supplier invoices to be processed.
* Ensure financial documentation is complete and aligned with company procedures.


**Risk Management \& Reporting**
* Identify and report incidents affecting travellers in a timely manner.
* Escalate issues to the line manager and follow guidance for resolution.
* Ensure traveller safety and compliance with travel risk protocols.


**Qualifications**
* Matric/National Senior Certificate \- Essential
* National Diploma in Travel and Tourism or a Certificate in Travel and Tourism – Essential


**Experience**
* Minimum 3\-5\+ years of experience in Travel desk management.
* Proven experience Global Distribution System Amadeus.
* In\-depth understanding of airline fare rules, corporate travel needs


**Skills**
* Ms Office Proficiency \- Word, Excel, PowerPoint and Outlook
* Communication skills: Clearly conveys travel requirements, updates, and solutions to clients and stakeholders.
* Technical \& Systems Proficiency: Competently uses travel systems, tools, and processes to enhance operational effectiveness. This is inclusive of Global Distribution Systems (GDS) such as Amadeus, Travelport and Sabre.
* Customer Service Orientation: Delivers responsive, professional, and client\-focused service, ensuring positive travel experiences.
* Compliance \& Policy Adherence: Understands and applies organisational policies, procedures, and regulatory requirements consistently.


**Competencies**
* Attention to Detail \- Accurately processes bookings and documentation, ensuring high levels of precision and quality.
* Planning \& Organising \- Effectively prioritises and manages multiple tasks, ensuring timely delivery and adherence to strict timelines and service standards.
* Financial Acumen \- Applies basic financial controls, including invoice collation and reconciliation of transactions.
* Problem\-Solving \& Judgement \- Identifies issues, applies standard solutions, and escalates appropriately when needed.
* Communication \- Communicates clearly and professionally with travellers, suppliers, and internal stakeholders.
* Adaptability and Resilience \- Remains calm under pressure, responds effectively to travel changes and disruptions, and adapts to changing priorities.


**We believe that a diverse workforce is key to our business success. We seek the best people for our jobs based on their skills, qualifications, and experience. We embrace the principle of equal opportunity in employment, and we work towards eliminating all forms of unlawful discrimination in our employment practices. In support of diversity and the equal opportunity principle, preference will be given to individuals from designated groups within South Africa.**

Travel Assistant

**We’re Hiring**: Telesales / Sales Representatives Outbound call centre

**Location**: **Benoni, Roodepoort and surrounding areas**  
Affinity Health is expanding its sales team and is looking for self driven, energetic, money hungry outbound Telesales / Sales Representatives to join our team.  
We are looking for individuals who can confidently engage with customers, build trust, and successfully sell medical insurance and other products.  
✅ **Minimum Requirements:**  
**Matric (Grade 12\) OR Equivalent**  
Fluent in Afrikaans and English and other languages  
Proven Call centre, Outbound Telesales / Sales experience (RE5 and credits an advantage and still within DOFA)

**BUT, should you be OUT of DOFA and not have RE but have outbound call centre telesales experience, we can still speak.**  
Strong communication and persuasion skills  
Target\-driven and self\-motivated  
“Money hungry” mindset with a strong desire to earn top commission on top of your salary  
**We Offer:**

Guaranteed Monthly salary  
Competitive commission structure  
Performance\-based incentives  
Growth opportunities within a leading medical insurance provider  
Dynamic and supportive sales environment  
**How to Apply:**  
Send your CV to: **shirley.marks@affinityhealth.co.za**

Pay: R5 000,00 \- R12 500,00 per month

Work Location: In person

Pay: R5 000,00 \- R12 500,00 per month

Work Location: In person

Call Centre Jobs in Stellenbosch - Page 5

Vacancies (page 5 of 8)