Browse live customer service jobs in Potchefstroom, North West. Salaries, top employers and how to apply. Updated regularly.

A Tourism based company in Franschhoek is looking for a vibrant, friendly and service\-oriented Experience Host/Hostess. The candidate must have excellent verbal communication skills, with the ability to engage and talk clearly to members of the public and large groups of people from varying backgrounds.

The individual needs to be passionate about the Hospitality/Tourism industry. They need to be committed to providing the highest level of customer service and have the ability to stay calm and handle difficult situations confidently and sensitively.

We operate on a 7\-day basis including Public Holidays, thus you will be required to work weekends and public holidays.

Key Objectives:

* To provide excellent levels of care and service to all visitors – striving to create a tailored experience for each visitor, as a proactive and engaged member of the team. At all times to ensure that visitors have a safe and enjoyable visit, in accordance with the Visitor Experience operating guidelines.
* To undertake a stewarding role as requested under the direction of the Visitor Services Manager or designated manager. This will include checking tickets, directing visitors, answering questions and making sure that all areas are clean and presentable.
* In addition to regular Host duties, Ticket Office trained team members will be expected:
* To work in the Ticket Office, advising visitors on ticket purchase
* To welcome and advise visitors on service
* To pro\-actively build good product knowledge
* To keep the Ticket Office and admissions areas presentable, clean and tidy.

Requirements:

* Must reside in the Franschhoek/Paarl/Stellenbosch Area
* Must be fluent in English, Afrikaans
* Must have Matric Certificate
* Must have experience in Tourism/Hospitality Sector
* Tourism Guide Qualification will be advantageous

The rates offered are extremely competitive and the position offers great growth potential.

Job Types: Full\-time, Permanent

Education:

* High School (matric) (Required)

Experience:

* Tourism/Hospitality: 1 year (Required)

Work Location: In person

Experience Host

2026/08/21
Reference Number
80282111161
Description
1\. Provide customers with orders


2\. Assist with loading and offloading of Vehicles
  

3\. Pack yard stock items
  

4\. Cleaning and Safekeeping of vehicles
  

5\. Provide assistance to customers and suppliers
  

6\. Complete Wash Bay activities
  

7\. Customer Service
  

8\. To uphold and promote the company values and culture


Requirements
* Grade 12
* Product knowledge
Work Level
Junior
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Port Elizabeth

General Assistant - BUCO Port Elizabeth North End

**Job Description**
===================

To deliver an exceptional and efficient customer experience by proactively understanding customer needs, providing tailored product solutions, and directing customers to the most suitable service channels (including eChannels and self\-service). Ensure all interactions align with established policies, processes, and service standards.
Hello Future **FNB Community Advisor DHA**

  

Welcome to **FNB** , the home of the **\#changeables** . We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.
  

  

As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Please note that this is a 12 Month Fixed Term Contract (Department of Home Affairs Initiative)**  

  



Are you someone who can:


* Build and maintain strong relationships with clients.
* Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
* Effectively communicate with clients and have the ability to explain processes and requirements in a simple manner.
* Ensure compliance with rules and processes and has attention to detail.
* Educate customers to the correct Banking platform aligned with their needs.
  

Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
* Analyse customer data and recommend tailored solutions.
* Achieve sales results by providing contextual and integrated financial solutions to customers.
* Conduct yourself in an ethical manner.
* Takes accountability for own performance, personal and career development.
* Show empathy with customers.
* Stay updated on industry trends and product knowledge.
* Maximize channel optimisation opportunities identified aligned to customer needs
* Ensure activities support cost containment and reduction
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions
* Fulfilling transactions above the benchmark set and providing an exceptional customer experience

Qualification \& Experience Requirement


* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5** Certificate in Banking, Business Administration, Customer Service, or related fields recognized by FAIS
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services

You will be an ideal candidate if you possess the following:


* Excellent communication and relationship‑building skills and an ability to engage diverse customer needs
* Confidence in guiding customers toward digital and Self‑Service solutions
* Ability to identify sales opportunities and support portfolio growth
* High levels of accuracy, discipline, and adherence to process
* Strong organising, planning, and time‑management capability
* Commitment to delivering consistent, exceptional service

You will have access to:


* Opportunities to build relationships as part of a dynamic team.
* A challenging working environment
* Personal and professional growth
* Opportunities to have an impact in a local market as a brand ambassador.

You can be a match if you are:


* Customer Centric.
* Enjoy solving problems.
* Persuasive selling skills
* Able to understand rules in a regulated environment.
* Agile and Flexible
* Strong communication and interpersonal skills
* Have a results\-driven attitude with a passion for exceeding targets.
* Have excellent Organisational skills and attention to detail.

**Apply now** if you are interested in taking the next step. We look forward to engaging with you!
  

  

All appointments will be made in line with **FirstRand Group’s Employment Equity plan** . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

29/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

FNB Community Advisor DHA-1

**Job Description**
===================

To make informed credit decisions within a prescribed mandate. This role entails considered evaluation of applicant financials, credibility, stability, security and business case viability, and demands prudent discretionary judgement regarding deal assessment. The Commercial Credit Specialist is required to work collaboratively and as such, must be a strong team player
**Hello Future Structured Credit Specialist**

Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.


As part of our team in **FNB Private Credit** , you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.


**Location:** **Johannesburg and Cape Town**

**Are you someone who can:**

* Support and manage a portfolio of HNW \&UHNW clients
* Attend client meetings together with the lending specialist and advisory team
* Deep knowledge of the client and larger group structure across all pillars (lend, invest, insure and transact)
* Understand the client’s wealth creation strategy; immediate lending need vs unlocking value, optimizing the balance sheet and spotting lending opportunities. operating and Investment entities within the group in respect of financial ratios, cash flows, trends; historic performance, sustainability, projections and future aspirations ; industries the client is operating in (upsides, risks, trends etc) ; various lending products available to solution for the client across FSR; risk vs Reward principles and overall value proposition.
* Structuring the deal and compiling the credit paper
* Present the request to the relevant mandated individuals or committees
* Explain the credit outcome, covenants, structure and process to the client and sale

**You will be an ideal candidate if you can:**

* Track and monitoring ongoing risk relevant to a client group, as well as deal specific reviews and
* covenants
* Flag and unpacking economic and industry trends/risks within the portfolio
* Engage various stakeholders across FSR to ensure client level decisioning and solutions
* Pro\-actively manage risk vs triggers/events
* Deliver customer experience excellence aligned to Organizational values and service standards
* Innovate and have an efficient mindset to constantly improve the overall value add and client experience of this base with a cost reduction and management mindset

**You will have access to:**

* Opportunities to network and collaborate
* A challenging working environment
* Opportunities to innovate

**We can be a match if you have:**

* A BCom Finance / Accounting (CA advantageous)
* A business acumen with 1\-3 years plus credit experience
* A deep understanding of financial statement analysis and credit risk assessment
* The ability to model cash flows for debt service considering industry and company specific information; building
* assumptions for forecasting; key ratio analysis and covenant construction
* Dealmaking and solutionist mindset
* Excellent communication and collaboration skills with both internal and external customers (sales, credit \& risk community, clients etc.)
* Self\-motivated, work independently and within a group, attention to detail, high level of integrity Writing, speaking and presentation skill sets

Apply now if you are interested in taking the next step. We look forward to engaging with you!


All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.


\#POST


\#FNB


\# LI\-TN2  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

04/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Commercial Credit Specialist

Build your career at Barloworld Equipment, the sole dealer for Cat® earthmoving machines and related mining and construction equipment in southern Africa.


EMPOWERMENT \& TRANSFORMATION



Barloworld Limited announced its broad\-based black economic empowerment (BBBEE) transaction in 2008\. The transaction included shareholdings for employees, community service groups, an education trust and strategic black partners. This translated into an effective 29% empowerment of Barloworld’s South African operations.



The allocation of shares to South African employees has the important spin\-off of improved staff retention and loyalty, with corresponding benefits for customers.

Planner Global Grade 09

**Purpose of the Job**

The Client Coordinator plays a pivotal role in ensuring smooth operational processes, accurate documentation, and effective communication between internal teams and customers. This position focuses on maintaining service quality, monitoring logistics, and supporting staff development while upholding compliance with company standards, health and safety requirements, and customer expectations.

**Key Responsibilities**:

**Operational**

* Ensure Standard Operating Procedures are understood, documented, and consistently applied.
* Maintain accurate filing and administration records.
* Monitor scanning, manifesting, authorising, and dispatching of freight.
* Plan and order vehicles according to operational requirements, ensuring optimal utilisation.
* Process freight accurately and resolve discrepancies within set timeframes.
* Order and maintain adequate stationery supplies.
* Report variances in delivery times (DOT) and turnaround times (TAT).
* Identify operational difficulties and communicate promptly to relevant parties.
* Ensure customer quality reports meet required standards.
* Evaluate service levels and follow up to ensure improvement.
* Liaise with internal departments to coordinate resources and resolve issues.
* Compile daily and monthly operational reports.
* Act on non\-deliveries and ensure timely resolution.
* Coordinate RLOG returns and collections, ensuring proof of delivery is accurate and complete.
* Track POD processes, consolidate reports, and maintain historical data access.
* Report shortages or damages daily to branches.
* Maintain handover registers and ensure driver sign\-off for PODs.
* Ensure customer satisfaction through proactive communication and issue resolution.
* Liaise with outbound teams to secure sufficient resources.

**Staff**

* Monitor staff leave, time, and attendance records.
* Support skills development through training initiatives and maintain signed records.
* Identify problem areas and initiate HR processes when required.
* Maintain HR and payroll documentation, including job profiles, competencies, appraisals, and wage records.
* Encourage productivity, reduce overtime, and support staff motivation.

**Quality, Health \& Safety, and KPI’s**

* Ensure customer KPIs are understood, measured, and reported monthly.
* Drive continuous improvement initiatives within operations.
* Take proactive actions to prevent operational issues.
* Maintain compliance with Occupational Health and Safety Act requirements.
* Conduct monthly checks as required and ensure dress code compliance.
* Uphold daily housekeeping standards.

**Skills Required:**

* Strong communication skills to liaise effectively with internal departments and external customers.
* Proven troubleshooting skills to resolve discrepancies and operational challenges within set timeframes.
* Solid data administration skills to maintain accurate records and ensure easy access to historical information.
* Effective organisational skills to manage multiple tasks, reports, and deadlines simultaneously.
* Analytical skills to evaluate service levels, monitor KPIs, and identify areas for improvement.
* Attention to detail to ensure freight, documentation, and reporting processes are completed accurately.
* Time management skills to prioritise tasks and meet operational deadlines.
* Customer service skills to handle queries, complaints, and delivery delays professionally.
* Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook)
* Proficiency in logistics systems (Freightware, Embrace)

**Minimum Requirements:**

* Grade 12
* Degree/diploma in supply chain/logistics field beneficial
* 3\+ years relevant experience within the logistics environment based at a clients’ site.
* Intermediate proficiency in Microsoft Office Suite (Excel, Word, Outlook)
* Proficiency in logistics systems (Freightware, Embrace)

**Disclaimer**

Please note that due to the high volume of applications received, only shortlisted candidates will be contacted. If you do not receive feedback from us within **4 weeks (28 days)** of submitting your application, please consider your application unsuccessful on this occasion.

We appreciate the time and effort you have invested in your application and encourage you to apply for future opportunities that match your skills and experience.

We wish you every success in your job search and thank you for considering our company as a potential employer.

**Kind regards,**  
**The Recruitment Team**

Ability to commute/relocate:

* Atlantis, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

* High School (matric) (Required)

Work Location: In person

Client Coordinator - Atlantis

Kick\-start your career in the online gaming world and experience the very latest in technology and innovation.

**Experience:**

 **7\+ years** of backend software development experience


Experience building and maintaining microservices at enterprise scale.


Demonstrated impact on architectural decisions, mentorship, and system optimization.

 **Technical Expertise:**

 **Platform \& Languages:**

* Expert‑level proficiency in **.NET 8\+** and **C\# 12\+** (async/await, LINQ, performance tuning, reflection).
* Strong experience with **Dapper** / **EF Core**, including ORM trade‑offs and performance tuning.

 **Data \& Search:**

* Advanced **SQL Server** skills: query tuning, indexing, execution plans, statistics.
* Deep understanding of ACID, isolation levels, deadlocks, sharding, and partitioning. (Beneficial)
* Elasticsearch experience (indexing, search and aggregation performance optimizations). (Beneficial)

 **Architecture \& System Design:**

* Microservices design: boundaries, communication patterns, service reliability.
* Event‑driven architecture: RabbitMQ, Kafka, or Azure Service Bus.
* API design (REST / gRPC), backward compatibility, and versioning strategies.
* Strong ability to lead design discussions and influence architecture without formal authority.

 **DevOps, CI/CD \& Observability:**

* Advanced Azure DevOps pipeline design and release management.
* Understanding of modern deployment strategies (blue‑green, canary, etc.).
* Experience with logging, tracing, and performance monitoring (OpenTelemetry). (Beneficial)

 **Software Quality \& Craftsmanship:**

* Deep experience with testing automation across all testing layers.
* Strong understanding of SOLID principles, design patterns, and refactoring practices.
* Performance profiling, optimization, and debugging complex scenarios.

 **Production Ownership:**

* Experience leading incident response, post‑mortems, and operational improvement efforts.
* Ability to maintain composure and lead through high‑severity production challenges.

 **Soft Skills \& Professional Strengths:**

* Excellent technical communication and ability to explain complex concepts to diverse audiences.
* Strong ownership mindset — you take responsibility for outcomes, not just tasks.
* Adaptability in a fast‑moving environment with changing priorities.
* Collaborative and team‑oriented, with strong cross‑functional communication.
* High attention to detail, especially in regulated environments.
* Proactive, solution‑driven, and resilient under pressure.

* *Please note we will apply relevance to our Talent Management and Talent Development Programme as part of our recruitment process.*
* *Shortlisted candidates may need to complete an assessment.*
  

This position requires trust and honesty it has access to customers financial details \- therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

  

Should you not hear from us within 2 weeks, please deem your application as unsuccessful.

*The perfect place to work, play and grow!*

Software Engineer III

**Position outputs**


* Parts ordering (Planning and releasing on CRM)
* An understanding of relevant processes and Key Performance Indicators (KPI’s).


* Provide administrative support to service operations.


* Resolve service queries


* Provide feedback to customers with their Backorders status.


* SAP \& CRM Knowledge (Must Have)


* Assist customers in identifying the correct parts on SIS 2\.0


* Accurately capture relevant data on the job.


* Accountable to manage open sales orders to customers and deliver in shortest possible time\-period.


* Comply with all safety and security rules and policies.


* Determine availability of parts from JDC, Regions and Overseas parts to supply chain to provide accurate information to customers and correctly reflect OTIF date upon releasing of parts. Log CID tickets with CAT to improve lead\-time to customers.


* Select appropriate order reason to order parts from supplier considering cut off times, order priorities and additional charges.


* Action workflow messages immediately upon receipt, re\-order parts if required and inform customers accordingly.


**Candidate Requirements**


* Grade 12


* Previous parts experience


* Knowledge of SAP and CRM


* Knowledge of Earthmoving Equipment and inventory control


* Attention to detail, persuasive, resilience.


* Effective communication.


* Strong work ethics \& Team player


* Good business communication and interpersonal skills.


* Computer Literate (sound Microsoft office knowledge)

Parts Liaison X2 Global Grade 07

We are looking to appoint 2 x Front Desk staff to service and manage a relatively new Guesthouse that is based on the Atlantic Seaboard.

Key functions of this role include online and telephonic guest communication, concierge duties and on\-site guest assistance.

The successful person will work closely with the General Manager \& Housekeeping departments to ensure that guest queries and or challenges are addressed professionally and timeously.

Going the extra mile to ensure a hassle free and enjoyable guest experience is the overall key performance activity of this role.

Please note the position is a **shift position** requiring both day and night shift work, which is scheduled on a rotational basis.

If you possess the following attributes and meet the requirements below, please respond with your CV and traceable references.

· Great communication skills

· Exceptional organisation skills.

· Good time management.

· Problem solving abilities.

· A people’s person with a positive attitude.

· Professional disposition.

· Computer literacy.

· A proven track record in a customer focused environment whilst not essential will be advantageous.

Pay: R8 500,00 per month

Education:

* High School (matric) (Required)

Language:

* English (Required)

Work Location: In person

Front Desk Receptionist

Ou Meul Bakery hiring!

We’re looking for an energetic, passionate and experienced Assistant Manager to become part of our team. If you love hospitality, enjoy working with people and thrive in a busy, fast\-paced environment, we’d love to welcome you to the team.

At Ou Meul, we pride ourselves on delivering fresh, high\-quality products with consistency, while creating an attentive, warm and welcoming experience for every customer. We’re looking for someone who shares that passion and wants to grow with us while helping our team and store be the best they can be.

THE ROLE

As our Assistant Manager, you will work closely with the General Manager to ensure the smooth running of the store. Your responsibilities will include:

· Assisting the GM with daily managerial and operational duties

· Managing, supporting and motivating staff

· Conducting and overseeing daily/weekly stock takes

· Controlling stock levels and minimising wastage

· Monitoring staff performance and maintaining company standards

· Assisting with staff training

· Handling customer queries and resolving issues professionally

· Ensuring excellent customer service at all times

· Maintaining cleanliness, hygiene and food safety standards

· Assisting with opening and closing procedures

· Monitoring daily operations and identifying areas for improvement

· Assisting with ordering and stock requirements

· Supporting the GM with administration and reporting

· Taking responsibility and making decisions when required

· Ensuring company procedures and SOPs are consistently followed

WHAT WE ARE LOOKING FOR

The successful candidate must have:

· Previous restaurant/hospitality management or supervisory experience

· Excellent communication and people\-management skills

· Strong problem\-solving and decision\-making abilities

· The ability to work under pressure in a fast\-paced environment

· Strong organisational skills and attention to detail

· A hands\-on approach and willingness to lead from the front

· The ability to manage and motivate a team

· A strong understanding of stock control

· Professionalism, reliability and a positive attitude

· Must be willing to work weekends and public holidays

· Own reliable transport

HOW TO APPLY

Please email the following to: careers@oumeul.co.za

Your application must include:

· Your most recent CV

· A recent portrait photograph of yourself

· The area where you currently live

· Confirmation of whether you have your own reliable transport

· Your most recent reference/contact number

Please ensure all requested information is included with your application.

If you’re passionate about hospitality, enjoy working with people and are ready to take on a hands\-on leadership role in a busy environment, come join Ou Meul!

We’d love to hear from you!

Work Location: In person

RESTAURANT ASSISTANT MANAGER

**Do you have a passion for sales and are fitness enthusiast? THEN APPLY TODAY TO JOIN OUR EDGE FITNESS TEAM!**

***Minimum Requirements:***

* A passion for health and fitness (look the part and understand our service)
* Matric qualification
* A minimum of two years outbound sales experience
* Promotion and sales skills to sell the company's products and services effectively
* Proven 6\-month consecutive track record of successful sales performance
* Ability to plan daily activities to maximize results
* The ability to build and maintain rapport with key customers and identify new opportunities
* Excellent telephone, communication and listening skills
* Excellent interpersonal and leadership skills
* Must be customer\-centric
* Must be able to analyze the market and use data to penetrate the market effectively
* Must be financially astute and be able to understand sales budgets
* Understand and adhere to company systems and processes.
* Must have excellent client relationship building skills across all customer demographics

***Job description:***

* Management of the Sales team
* Morning, daily and weekly meetings as per the Work Flow provided.
* Reporting on all aspects of sales performance as required from the Directors
* Staff training and development
* Generating your own personal sales if required in achieving Club targets
* Checking Sales Diary’s and their Club Manager profiles for appointments/calls
* Ensuring the sales team utilises and updates the CRM system correctly
* Generate leads through canvassing, referral campaigns, weekend action plans and club promotions, internal and external
* Monitor sales peoples contacts, appointments, referrals, secondary sales
* Update sales board and keep accurate stats on all aspects of the sales function.
* Goal setting and motivation
* Assisting Sales Consultants with T/O’s
* Admin with regards to new memberships, staff leave forms, staff contracts and other ad hoc administrative duties within the sales department.
* Ensure consultants are sticking to correct pricing, completing contracts and other admin correctly, and Docking if wrong
* Keeping your sales team at the required number (which is your sole responsibility) and should you require assistance with this Informing HR if a new membership consultant is required.
* Checking sales salaries and commissions with Admin and HQ every month.
* Every membership sold is to be checked and signed off by you, and it is your responsibility to ensure they are all within the parameters set out by the company.

**To apply, please submit your updated CV via this job portal.**

Job Type: Full\-time

Experience:

* Sales Manager: 2 years (Preferred)

Work Location: In person

Sales Manager, Mthata

**Listing reference:** 026147
**Listing status:** Online
**Apply by:** 27 August 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** Other: FMCG, Retail, Wholesale and Supply Chain
**Location:** Somerset West
**Contract:** Permanent
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Unicare is currently seeking to appoint a receptionist that is passionate about customer service. The role will be based at Unicare 24 Hour Pharmacy in Parklands and will report to the Frontshop Manager/ Clinic Manager.
##### **Job description**


**Key responsibilities:**


* Provide professional frontline services to clients/ visitors both telephonically and in person
* Obtains co\-payments for specified medical procedures and ensure accurate processing of medical aid and cash invoices
* Issue receipts, manage deposits and ensure the accurate financial records
* Performs general administrative duties as required
* Manage incoming calls, including answering the switchboard, screening, and transferring calls appropriately
* Handle basic enquiries and take accurate messages for staff members
* Welcome and direct visitors to their meeting or appointment.
* Monitor and write up orders for colostomy products
* Ensure compliance with cash up and safe cash handling procedures at all times
* Book, reschedule, and cancel appointments accurately while maintaining confidentiality
* Assist clients with empathy, professionalism and efficiency in high pressure situations
  
##### **Minimum requirements**


**Minimum requirements**


* Essential: Previous experience in a pharmacy, clinic or medical office
* Desirable: Previous experience in a retail environment
* Education: Grade 12
* Computer literate

**Knowledge \& Skills**


* Excellent customer service and client care
* Strong understanding of clinic operations and patient confidentiality (Knowledge of HIPAA compliance or local privacy laws)
* Computer literacy including typing appointment systems and basic office applications
* Booking, rescheduling, and cancelling appointments accurately.
* Numeracy skills and accuracy in handling financial transactions
* Strong communication and interpersonal skills, both verbal and written
* Proficiency in handling sensitive or anxious clients with empathy and professionalism
* Answering phones, emails, and questions clearly and politely
* Understanding of client confidentiality and professionalism

**Working Times:**


**Must be available to work shifts up until 8pm**

Receptionist

Main Purpose of the Position:

We are looking to employ a Dynamic, high performing Sales Consultant at our Cape Town – Clearance Centre Branch Montague Gardens. If you thrive in retail sales, commission, and a fast\-paced environment, then we would love to hear from you.

Key Responsibility Areas:

* Sales maximization
* Maintain and increase sales
* Ensure staff are aware of new stock and can answer product related questions
* Ensure no quotation remains on the system for more than 7 days
* Ensure available stock is pushed and sold
* Ensure targets are met and business growth ensured
* Providing excellent customer service at all times
* Ensure customer expectations are exceeded
* Ensure that all customers are receiving service of the highest quality and standards
* Ensure all queries have been attended to
* Ensure that all customers have been contacted and that follow up notes are made on individual orders
* Ensure all Coricraft values are lived and for all staff to attain the level of excellence required
* Basic administration
* Ensure the customer receives the correct products and delivery process is run in a smoother manner.
* Ensure that no new orders are without a deposit for longer than 3 days as this will inflate the turnover and show an untrue value for the Sales Consultants order intake.
* Ensure that the correct amount and payment type is used when applying payment
* Ensure that customers are given feedback timeously and to ensure that the Order Controller have access to the information.
* Ensure all customers are provided with constant service.
* Ensure that stock levels are correct and minimize stock losses
* Assuring that showroom looks presentable at all times
* To ensure a clean and tidy store in order to enhance display of the store
* To ensure that the store is visually attractive and displayed to its maximum within regards to free stock available that could be sold on the spot.
* To ensure customers are in clear view of prices and no unnecessary discounts are given due to incorrect pricing
* To ensure that the showroom is visually appealing to customers in the mornings and to ensure that the store is left neat and tidy, ready for the next day’s trade.
* Incumbent achieves results in ways that build strong partnerships, both internally and externally
* Client satisfaction / expectation management
* Participate effectively in a team and self\-management
* Incumbent achieves results in ways that build strong partnerships, both internally and externally
* Client satisfaction / expectation management
* Attending to incoming calls
* Attending to walk in customers
* Following company policies and procedures

Experience and competencies required:

* Matric
* 2 years’ retail sales experience in a Furniture/ linen/ Homeware environment
* Sales qualification advantageous
* Computer Literate
* Knowledge of Syspro

Attributes:

* Good communication skills
* Good people skills
* Good administration skills

Work Location: In person

Sales Consultant

Job ID
64600
Category
Ford Customer Service
Location
Pretoria, South Africa
Work Type
On\-site  

* Cooperate with training development or design team to review and adjust materials to readiness before delivery of training.
* Cooperate with training development or design team on the translation process to review materials in local language and readiness before delivery training.
* Cooperate with STARS, Market SEO (Field Service Engineer/Zone Managers) for technician nomination to improve class fill rate.
* Cooperate with market SEO/FSE/TAC to identify special market needs to improve FIRFT and reduce VORs.


* Strong skills \& knowledge of automotive technology.
* Strong presentation and facilitation skills, with the ability to engage and motivate trainees through interactive learning activities and demonstrations.
* Proficiency in using automotive diagnostic tools, software, and equipment, with the ability to demonstrate proper operation and troubleshooting techniques.
* Excellent problem\-solving skills, with the ability to identify and address training gaps, challenges, and opportunities for improvement.
* Ability to take on required suggestions from training supervisor and put it into practice.
  

Delivery technical training
  

* Delivery of technical training on curriculum training, new model training, and performance improvement training to technicians across dealership networks in the market.
* Review technical training materials and market relevant adjustments that retain high quality of technical training such as curriculum, new model training and market special courses to improve FIRFT in market.
* Training material translation review, feedback, and rectification (local language and content).
* Develop special training courses such as FIRFT based on market requirement.
* Arrange and Ensure training material readiness for training such as below:
* Power Point / Presentation materials
* Student information
* Practical activity worksheets
* Assessment questions and answer documents
* Prepare training room and working bay readiness before conducting classroom training, including teaching aids, tools, equipment, and training vehicles, including admin tasks.
* Provide in\-depth instructions to technicians on Ford vehicle systems, components, and technologies, including engines, transmissions, electrical systems, brakes, suspension, and steering by following the IMG curriculum.
* Conduct hands\-on demonstrations and practical exercises to reinforce technicians to apply their knowledge in Ford vehicles for FIRFT.
* Delivering and ensuring that training programs comply with relevant industry regulations and safety standards.
* Ensuring the maintenance of the training facility, tools \& equipment for readiness and safety, including conducting Training Facility Safety audit.
* Update training attendance \& student completion details to ensure the training history data and learner records in STARS are up\-to\-date and accurate.
* Improve trainer skill \& knowledge via eLearning, TTT (Trainer the Trainer) or practical activities.
* Support to improve class fill rate via follow up with dealers/ technicians and guide them on their certification paths or learning steps that need to be completed for the certification of their technicians.

Support market activities
  

* Conduct technician skill contest in market such as design activities for contestants and their evaluation, etc.
* Support market activities such as Reward and Recognition program, School to Work program (Apprentice program), and Bridge program for technician from other OEMs.
* Support market SEO lead for ad\-hoc assigned tasks and report to the training lead (supervisor).

* Technical Diploma or bachelor’s degree in mechanical or automotive engineering, or
* Trade Certificate (Auto Industry Designated Trade) \+ N4, or
* Trade Certificate (Auto Industry Designated Trade) \+ N3, with Ford Technical Training Level 1 Qualification
* Extensive experience in the automotive industry, with a strong background in technical training, service in automotive systems, diagnostics, and repair procedures
* Good familiarity with automotive technical training processes

Technical Trainer

Application close: Aug. 30, 2026, 4:30 p.m.
We need a self\-motivated individual to fill the following vacancy that exists. This position offers great growth potential.


**MINIMUM REQUIREMENTS****:**


* Matric or equivalent qualification
* Two years retail management experience, essential
* Team Player
* Good communication skills
* Positive attitude
* Ability to manage a retail store across boundaries


**JOB DESCRIPTION****:**


* Handle daily responsibilities that come with managing a store
* Ensure that the store policies are upheld
* Making sure that effective and efficient customer service is carried out
* Oversee store layout
* Liable for the store admin
* Dealing with customer queries
* Implementing strategies to increase sales
* Maintaining store standards
* Managing staff performance


Correspondence will only be entered into with candidates who reach the short list. Should we not contact you within two weeks from the closing date, please consider your application as unsuccessful.

Store Manager

**We’re looking for a strong, vibrant and self\- disciplined Store Manager to lead and manage the daily operations of a store to ensure that the overall objectives, store targets and customer service standards are met and exceeded.**


  
**Qualifications: Grade: 12 (NQF Level 4\) or equivalent  

3 Years’ experience in a store managerial position \- preferably in Fashion Apparel.  

Sales \& service management.  

Proficiency in MS Office Applications.  

Effective Communication skills \- both verbal \& written  

A good understanding of retail trade.  

Brand, customer \& product understanding.  

  

Mr Price Group Limited is an equal opportunity employer and is committed to Employment Equity.**


  
Responsibilities: Stock Management:  

  

Ensure that stock is accurately received \& unpacked to merchandise and replenish the sales floor.  

Monitor and manage stock levels through defined processes (stock counts, stock takes, stock loss action plans etc.) to mitigate risks (stock loss) and ensure adequate stock on hand.  

Oversee the overall maintenance of the stockroom to meet housekeeping standards.  

Authorize write offs, breakages, recalls and returns.  

  

Sales Growth \& Profitability:  

  

Analyze sales \& profitability reports in store to collaborate with management on required operational action plans, increase sales performance and monitor store expenditure.  

Review and keep abreast of in\-store product performance to provide feedback to support centre and enhance sales.  

Identify and propose new opportunities to increase sales and brand awareness. This may include in\-store marketing, competitor shopping, partnering/participating in local events and driving new accounts/memberships per targets.  

  

Risk Management:  

  

Conduct compliance checks through defined processes (e.g. admin checks, store audits, visual audits, COMO (Continuous Monitoring) reports, POS reports, health \& safety standards, weekly hanger counts, security etc.) to ensure and enforce overall compliance to policies and procedures.  

  

Customer Experience Management:  

  

Ensure and maintain the implementation of customer experience processes (through the execution of business instruction letters, markdowns, repricing, promotions, customer experience plans, visual standards, customer feedback, general housekeeping etc.) to meet customer service standards.  

  

Leadership \& Development:  

  

Lead and drive the team within a store to achieve store KPIs and operational strategy in line with company values.  

Identify \& drive training, coaching and development needs with a focus on talent management and succession planning.  
* Recruit, administer \& manage performance in accordance with company policies and procedures.

Store Manager Miladys Parys

**Job Title: Telesales Agent**

**Job Overview:** We are seeking a dynamic and motivated Telesales Agent to join our team. The primary responsibility of this role is to engage potential customers over the phone and promote our fibre products and services. The ideal candidate will have excellent communication skills, a persuasive demeanour, and a passion for sales.

 **Responsibilities:**

* Conduct outbound calls to prospective customers to introduce and sell our fibre products and services.
* Utilize persuasive selling techniques to convert leads into sales.
* Maintain a high level of product knowledge to effectively communicate features, benefits, and pricing to customers.
* Identify customer needs and tailor product offerings to match their requirements.
* Meet or exceed sales targets and performance metrics on a consistent basis.
* Record accurate and detailed notes of customer interactions and sales transactions in the CRM system.
* Follow up with leads and inquiries promptly to maximize conversion rates.
* Collaborate with team members and sales managers to optimize sales strategies and achieve team objectives.
* Continuously update skills and knowledge through training sessions and self\-learning to stay informed about industry trends and product developments.
* Provide exceptional customer service and support to ensure a positive customer experience throughout the sales process.

 **Requirements:**

* Proven experience in telesales or a similar role, preferably in the telecommunications industry.
* Excellent communication skills, both verbal and written, with a clear and articulate phone manner.
* Strong negotiation and persuasion skills with a results\-oriented mindset.
* Ability to work well independently and as part of a team in a fast\-paced environment.
* Familiarity with CRM systems and proficiency in Microsoft Office applications.
* Self\-motivated and target\-driven with a strong work ethic and a positive attitude.
* High school diploma or equivalent; additional education or certifications in sales or marketing is a plus.
* Flexibility to adapt to changing priorities and willingness to take on additional responsibilities as needed.
* Comfortable working towards and achieving sales quotas and targets.
* Ability to maintain professionalism and composure under pressure.

  

\*\**Thank you for your interest in this opportunity. We really appreciate the time you’ve taken to apply. If you do not hear from us within* ***two (2\) weeks*** *of the advert date, please consider your application unsuccessful. We genuinely value every application and thank you for considering a future with us.*

Telesales Agent (Fibre) - Aug

Job Purpose:\* To provide excellent customer service by assisting customers with fuel, keeping the forecourt clean and safe, and helping increase sales in the shop. \*Duties \& Responsibilities:\* 1\. Greet customers and help with petrol / diesel filling 2\. Check oil, water, tyres if customer asks 3\. Clean windscreen and keep forecourt clean and tidy 4\. Handle cash and card payments correctly (if working as cashier) 5\. Help in the shop \- stock shelves, check expiry dates 6\. Follow all safety rules \- no smoking, no phone on forecourt 7\. Report any problem / leak / unsafe situation to manager \*Requirements:\* \- Grade 12 \- Honest and punctual \- Good with people, friendly attitude \- Can work shifts, weekends and public holidays \- Physically fit to stand for long hours \- No criminal record \*Skills:\* \- Customer service \- Cash handling \- Teamwork \- Communication (English \+ Sepedi is an advantage) \-

Pay: From R4 927,03 per month

Work Location: In person

Petrol attendent

Stowe Holdings is looking for a detail\-oriented and proactive **Incident Analyst** to join our team. The Incident Analyst will play a key role in ensuring that incidents and service requests are managed within agreed **Service Level Agreements (SLAs)** and that customer and internal ticketing standards are consistently maintained.

You will be responsible for monitoring open tickets, identifying potential and actual SLA breaches, ensuring appropriate ticket movement, validating ticket information, and producing accurate SLA and operational reports for management and customers.

This role is ideal for someone who enjoys working with data, has excellent attention to detail, understands IT service management principles, and is confident in engaging with technical teams and management to drive accountability and service quality.

Key Responsibilities:

Ticket Monitoring \& SLA Management

* Monitor open tickets and cases, with particular focus on pending tickets and those approaching or exceeding SLA.
* Identify, escalate and track tickets at risk of breach or already in breach.
* Engage with Service Desk, Systems Technicians, Systems Engineers and Team Leaders to drive timely resolution and ticket movement.
* Review tickets, cases and customer communications to ensure accurate information and adherence to ticket logging standards.
* Validate ticket data and identify missing, incorrect or inconsistent information.
* Compare customer call records against internal ticketing records and investigate discrepancies.
* Monitor trends relating to missed SLAs, pending upliftments, breach alerts, ticket volumes, data quality and update requests.
* Identify recurring process and quality issues and recommend improvements.
* Support ticketing protocol refreshers, training and quality initiatives.
* Provide accurate evidence and supporting information for internal and external audits where required.
* Champion service quality and continuous improvement.

Reporting \& Analysis

* Compile and distribute daily missed\-SLA reports to relevant Team Leaders, Service Desk Managers and Heads of Department.
* Prepare and publish pending upliftment reports for management.
* Produce daily customer open\-ticket reports and provide updates on outstanding tickets.
* Compile daily, weekly and monthly SLA reports for corporate customers.
* Analyse ticket and SLA data to identify trends, risks, gaps and opportunities for improvement.
* Ensure reports are accurate, insightful, professionally presented and aligned with internal reporting standards.
* Provide additional reporting and analysis to management and customers as required.

Customer Service \& SLA Validation

* Ensure customer feedback and updates are accurate, clear and provided within agreed timelines.
* Maintain professional, tactful and transparent communication with customers and internal stakeholders.
* Validate SLA compliance against contractual requirements for Level 1 and Level 2 support teams.
* Contribute to service validation activities and SLA sign\-off processes.
* Highlight missed SLAs, pending upliftments and other service risks and ensure these are appropriately processed and escalated.

Key Requirements:

* **2\-3 years’ experience** in Incident Management, Service Desk, IT Support, SLA Management or a similar role.
* Strong understanding of **SLA management, ticket monitoring, escalation and breach management**.
* Strong **Microsoft Excel and reporting skills**, with the ability to analyse and interpret ticket/SLA data.
* Excellent **attention to detail, organisation and time\-management skills**, with the ability to manage multiple priorities.
* Strong **communication and stakeholder\-management skills**, with the confidence to engage with technical teams, management and customers.

Work Location: In person

Incident Analyst

2026/08/21
Reference Number
80232441605
Description
* Delivering Goods


* Ensuring the vehicle is neatly packed


* Preventing damages and breakages


* Supervising and assisting with loading


* Daily inspection checks


* Report on Defects


* Maintaining Vehicle


* Supplying correct Quantities and Supplies


* Reduce Costs on vehicles


* Delivery Notes authorizations


* Collecting COD monies


* Customer Services


* To uphold and promote the company values and culture


Requirements
* Grade 12
* Code 10 (HV); Code 8 (LV) (\<3501 \< 9000 kg)
* 2 years relevant experience
Work Level
Skilled
Job Type
Permanent
Salary
Market Related
EE Position
No
Location
Gauteng

Drivers: 3501-9000 kg - Citiwood Gauteng

A fantastic opportunity currently exists within our **Strydompark Branch,** for a young, dynamic individual to join our successful company.


Are you passionate about Sales and Customer Service?  

Are you interested in a career in learning about Tools and Machinery?  

Do you have a passion to want to learn and grow continuously?  

If this sounds like you, Apply Now!  

  

We are preferably seeking an individual with previous exposure within the Retail (Sales) environment and experience in Merchandising, Stock Taking, Stock Control, Customer service and general Retail Branch Procedures.  

  

*Having technical knowledge in the DIY Tools or Hardware environment would be an absolute added advantage.* *The ideal candidate should will be a confident individual that is reliable and honest and able to function as a team player. The Company encourages all designated groups to apply.*

**Desired Skills:**

* Merchandising
* Customer Service
* Sales
* Stock Control

**Additional detail:**

* The minimum Requirement is a Senior Certificate
* Salary: Negotiable with Benefits available
* Working Hours: Monday \- Friday 08:00 \- 17:00 and Saturdays 08:00 \- 13:00

**About The Employer**


Adendorff Machinery Mart sources equipment from all over the world to offer the greatest range of products at the best prices.


In creating a strong staffing group Adendorff Machinery Mart believes in the development and implementation of Organizational Development \& Training that is recognized for its ability to understand, conceptualize and deliver total solutions and to provide consistent, professional, and long\-term relationships with its customers and will assist in developing well\-rounded staff in all aspects of business.


This is what Adendorff Machinery Mart’s vision is all about, and we pride ourselves in focusing on a long term commitment to our vision. Based on our strong commitment to our vision we believe that we place ourselves in a position whereby our decisions, abilities, and actions will prove us to be a great market leader within our field.

**To apply**  

If you meet the requirements of this position please complete the form below, or submit your CV on our website and click on the link "Careers".  

  

Should you not receive feedback within two weeks of your application, please consider your application unsuccessful.

Retail Shop Assistant - Tools and Machinery - Strydompark

The Public Servants Association of South Africa (PSA) is a registered Trade Union in terms of the *Labour Relations Act, 1995* and is non\-profit Company in terms of the *Companies Act, 2008\.*

Applications are invited from suitably qualified and/or experienced persons for appointment in the under\-mentioned vacancy:\-

**JOB TITLE: OFFICE ASSISTANT**

**LOCATION: PROVINCIAL OFFICE (BISHO)**

**TYPE: CONTRACT POSITION – THREE DAYS PER WEEK**

**REMUNERATION PACKAGE: MARKET RELATED (TCTC)**

**MINIMUM REQUIREMENTS**

**Education**

* A Matric/ Grade 12

**Work Experience**

* Previous experience in an office assistant or janitorial role.
* Basic administrative experience (e.g., answering phones, handling mail, filing, and documentation).
* Experience in cleaning and maintenance tasks in an office or similar environment

**KEY PERFORMANCE AREAS**

* Office Cleanliness \& Maintenance
* Waste Management \& Disposal
* Plant care \& Maintenance
* Administrative Support \& Office coordination
* Stock \& Supplies Management
* Banking Support \& Financial Assistance
* Serving Refreshments \& Kitchen Maintenance
* Reception \& Visitor Management
* Mail \& Document Handling
* General Office Support \& Filing

**REQUIRED SKILLS AND ATTRIBUTES**

**Technical Skills**

* Cleaning and Maintenance Skills
* Office Equipment Operation
* Basic IT Skills
* Stock Management Skills
* Record\-Keeping and Filing Skills
* Mail Handling and Distribution
* Basic Office Administrative Support
* Health and Safety Awareness
* Basic Banking processes

**Industry Specific Skills**

* None related to trade union environment

**Soft Skills**

* Time Management
* Attention to Detail
* Communication Skills
* Problem\-Solving
* Organisational Skills
* Adaptability
* Customer Service Orientation
* Teamwork

**Applicant should be able to start immediately.**

**Please note: Applications not submitted via Indeed and / or without comprehensive CVs and contact details will not be considered.**

**Closing date for applications: 22 August 2026 at 12:00pm**

**Should you not be contacted within 7 days, please accept that your application was not successful.**

Job Type: Temporary

Application Question(s):

* Are you able to start immediately?

Education:

* High School (matric) (Required)

Experience:

* Cleaning Offices: 1 year (Preferred)
* Administrative duties: 1 year (Preferred)
* Serving refreshments: 1 year (Preferred)

Work Location: In person

Office Assistant - Contract

**Listing reference:** 026145
**Listing status:** Online
**Apply by:** 27 August 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** Other: FMCG, Retail, Wholesale and Supply Chain
**Location:** Cape Town
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** No
##### **About our company**


Clicks Group
##### **Introduction**


Are you passionate about customer service and interested in an exciting opportunity? Unicare is looking for Cashiers to join the Front shop, Team. This role will be based in the 24hr Pharmacy in Parklands, Cape Town.
##### **Job description**


**Job Objectives:**
* To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
* To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
* To ensure the safe handling of cash at all times.
* To make customers aware of promotions in order to positively affect sales.
* To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
* To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
* Follow cash up procedures

**Competencies:**
**Essential:**
* Following instructions and procedures
* Delivering Results and Meeting Customer Expectations
* Working with people
* Coping with Pressures and Setbacks
##### **Minimum requirements**


**Minimum Educational Requirements:**
**Education:**
* Essential: Grade 12
* Desirable: Maths 50% and English 50%

**Experience:**
* Desirable: experience in a customer facing role within a retail/FMCG store operations environment

**Job related knowledge and skills:**
* Basic maths calculations
* Retail/FMCG background
* Knowledge of customer service excellence
* Strong customer orientation
* Good communication skills
* Computer literacy
* Numeracy skills

**Ps. This role is expected to work shifts between 7am and 11pm daily, as per a roster.**

Cashier- Unicare Parklands

Debtors Clerk

**Lewis Paarl Branch** 

We are seeking a suitably qualified Debtor’s Clerk to oversee all branch Debtor Control functions within our Lewis George. The ideal candidate needs to take ownership of all branch debtors book activities, collection strategies and targets. Ideal candidates would have solid experience in retail debtors follow up, collection, cash management and would have had exposure to customer service within the retail environment.

The role will:

* Ensure excellent customer service by playing an active role in customer contact situations – thereby ensuring and maintaining healthy customer relationships
* Manage as well as control financial, cash and collection targets within company accepted norms and balance this against business risk
* Maintain and improve customer service, Bad Debt reduction, and manage business risk related to credit, and credit follow up
* Ensure non\-paying customers are minimized through compliance and with security measures when it comes to granting of credit
* Ensure administrative duties within the store are in accordance with company guidelines (NCA \& FAIS)
* Able to adapt to various environments, and departments
* Willing to work under pressure and work retail hours
* Willing to work in the field and conduct PC’s early in morning and after 5pm at night
* Minimum Requirements:
* A valid driver’s license
* A Matric/Grade 12 educational qualification
* Business related tertiary qualification would be an advantage
* Minimum 3 years retail experience, preferably in the furniture retail industry
* Computer literate
* Professional telephone ethics and outstanding communicator
* Strong Leadership abilities (2IC)
* Management abilities – (2IC) Manage, lead, motivate, develop, and empower branch staff.
* We require a tough\-minded individual who is target driven, thrives on driving performance, and can juggle customer service while working in a high\-pressure sales and credit control environment.

E\-mail a short CV (please include a clear copy of your South African ID, Valid Driver License and Grade 12 certificate) to

**LuzanneF@lewisgroup.co.za**

**Closing Date: Friday, 28 August 2026**

**Please clearly stipulate “Debtors Clerk –Lewis George Branch” in the subject of your email when applying.**

*Only short\-listed candidates will be contacted. The appointment will be made in accordance with the Company’s Employment Equity Requirements*

Job Type: Permanent

Education:

* High School (matric) (Required)

Experience:

* Credit: 1 year (Preferred)

Work Location: In person

Customer Service Jobs in Potchefstroom - Page 3

Vacancies (page 3 of 8)