Browse live it jobs in Midrand, Gauteng. Also searched as it support jobs in Midrand. Salaries, top employers and how to apply. Updated regularly.

**About the Role**

Ntiyiso is looking for a proactive and customer\-focused **Senior IT Support Technician** to join our Information Technology team.

This role is responsible for providing advanced technical support, resolving complex IT issues, maintaining business\-critical systems, and ensuring a seamless technology experience for employees across the organisation. The successful candidate will act as a senior escalation point, contribute to service improvements, and support the delivery of reliable and efficient IT services.

**Key Responsibilities**

* Provide advanced technical support to employees across the organisation.
* Investigate and resolve hardware, software, network, and system\-related issues.
* Manage and prioritise incidents, service requests, and escalations.
* Support Microsoft environments and business applications.
* Monitor and maintain IT service performance and user satisfaction.
* Contribute to continuous improvement initiatives and process optimisation.
* Maintain accurate documentation and reporting.
* Collaborate with internal teams to support business operations.

**Minimum Requirements**

* Bachelor's Degree in Information Technology or a related field.
* 5 years' experience in IT Support, Service Desk, or IT Operations
* 2 experience leading or mentoring support teams
* Experience supporting end users in a corporate environment.
* Strong troubleshooting and problem\-solving skills.
* Experience working with ticketing systems and service management processes.
* Excellent communication and stakeholder management skills.**Interested?**

Please Submit your updated CV via Indeed.

**Disclaimer:** *This advertisement is intended to fill the above\-mentioned vacancy. Please note that while applications will be carefully considered, submitting your CV does not guarantee an immediate response. Only candidates whose skills and experience match the requirements of the vacancy will be contacted for screening and interviews. All applications will be treated confidentially and in accordance with the Protection of Personal Information Act (POPIA).*

Education:

* Bachelors (Required)

Experience:

* IT Support, Service Desk, or IT Operations: 5 years (Required)

Work Location: In person

IT Support Supervisor

### **Job Advert Summary**


At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognized, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. Kickstart your career with meaningful, paid work experience through the YES Programme. Join a supportive environment where you’ll build practical skills, gain real\-world exposure, and grow your confidence while contributing to a purpose\-driven team.

  

Pragma invites young, unemployed South Africans to apply for available Youth Employment Service (YES) Programme opportunities. This initiative forms part of a public\-private partnership aimed at addressing youth unemployment in South Africa. Through the YES Programme, successful candidates will gain 12 months of practical workplace experience, develop valuable skills, and improve their future employability within a leading industrial and asset management organisation.

  

You will enjoy working in a fast\-paced environment where IT is seen as a competitive advantage. You will get exposure and experience with a wide variety of applications and systems. You will have opportunities to attend both internal and external training courses in order to develop your career. The ideal candidate should have great troubleshooting skills, pay attention to details, and have a thorough knowledge of computer hardware and software.

### **Minimum Requirements**

* An A\+/N\+/M365 Certified Administrator or equivalent qualification.
* A minimum of 1 years’ experience in an IT Administrator role is advantageous.
* A minimum of 2 years’ experience with installing and supporting Office 365 is advantageous.
* A minimum of 2 years’ experience with installing and troubleshooting laptops, desktops, printers, and mobile devices is advantageous.
* Installing and supporting desktop operating systems.
* Installing and supporting Office 365 applications.
* Experience with ticketing systems and work scheduling.
* Basic understanding of financial control.
* Ability to work accurately.
* Ability to prioritise and work under pressure.
* Own vehicle is advantageous

### **Duties \& Responsibilities**

* Administers the service request queue and IT mailbox.
* Resolves service requests according to SLA.
* Assists with monitoring and remediating endpoint\-related security threats.
* Administering and Supporting Microsoft AD and/or Entra ID.
* Installs, configures, and troubleshoots laptops, desktops, printers, and mobiles.
* Installing and supporting desktop Operating Systems.
* Installing and supporting Office 365 applications.
* Troubleshoot basic networking problems.
* Installing and supporting voice applications.
* Creates/amends/deletes user accounts in all systems.
* Supports Video Conferencing and biometric access control equipment.
* Processes invoices for payment.
* Manage and coordinate repair activities with external vendors.
* Attends meetings and updates documentation accurately when required.

IT Administrator

The main purpose of this position is to assist with lower impact technical work on the cloud platform itself, overseen by the Cloud Support and Implementation Engineers.

The Cloud Support Technician role centers on operational monitoring, infrastructure maintenance, and technical incident response. Working 12\-hour rotational shifts, the technician is responsible for performing daily health and application checks, verifying cloud backup integrity, managing scheduled Windows VM updates, and generating regular SLA and downtime reports. They conduct initial troubleshooting for alerts from monitoring tools like GCP and Uptime Kuma, escalating complex technical issues to higher\-tier engineers while documenting root cause analyses to ensure overall system reliability and performance.

Beyond technical operations, the position encompasses financial administration, cross\-functional support, and strict compliance enforcement. The technician assists sales teams by processing cloud pricing requests, preparing Hardware Configuration Proposals (HCP), and delivering usage and expense reports across subsidiaries. Additionally, the role demands rigorous adherence to corporate administrative standards, accurate time tracking, and robust information security protocols—including least\-privilege practices, patch management, data privacy, and alignment with ISO 27001:2022 and GDPR frameworks.

Job Type: Full\-time

Application Question(s):

* Excellent Communication Skills

Education:

* Diploma (Required)

Experience:

* Cloud Platform : 2 years (Required)
* Hardware Configuration: 1 year (Preferred)
* Microsoft Windows Server: 2 years (Preferred)

Work Location: Hybrid remote in Midrand, Gauteng

Google Cloud Support Technician - Shifts

**Job Description**
 At Pragma we provide the opportunity for individuals to enjoy their working lives as much as their home lives. We foster a team environment in which each individual is recognized, valued and developed to support our company strategy. We encourage people with disabilities and from diverse backgrounds to apply. Kickstart your career with meaningful, paid work experience through the YES Programme. Join a supportive environment where you’ll build practical skills, gain real\-world exposure, and grow your confidence while contributing to a purpose\-driven team.
   

  

 Pragma invites young, unemployed South Africans to apply for available Youth Employment Service (YES) Programme opportunities. This initiative forms part of a public\-private partnership aimed at addressing youth unemployment in South Africa. Through the YES Programme, successful candidates will gain 12 months of practical workplace experience, develop valuable skills, and improve their future employability within a leading industrial and asset management organisation.
   

  

 You will enjoy working in a fast\-paced environment where IT is seen as a competitive advantage. You will get exposure and experience with a wide variety of applications and systems. You will have opportunities to attend both internal and external training courses in order to develop your career. The ideal candidate should have great troubleshooting skills, pay attention to details, and have a thorough knowledge of computer hardware and software.
   

  

**Minimum Requirements**
* An A\+/N\+/M365 Certified Administrator or equivalent qualification.
* A minimum of 1 years’ experience in an IT Administrator role is advantageous.
* A minimum of 2 years’ experience with installing and supporting Office 365 is advantageous.
* A minimum of 2 years’ experience with installing and troubleshooting laptops, desktops, printers, and mobile devices is advantageous.
* Installing and supporting desktop operating systems.
* Installing and supporting Office 365 applications.
* Experience with ticketing systems and work scheduling.
* Basic understanding of financial control.
* Ability to work accurately.
* Ability to prioritise and work under pressure.
* Own vehicle is advantageous


**Duties \& Responsibilities**
* Administers the service request queue and IT mailbox.
* Resolves service requests according to SLA.
* Assists with monitoring and remediating endpoint\-related security threats.
* Administering and Supporting Microsoft AD and/or Entra ID.
* Installs, configures, and troubleshoots laptops, desktops, printers, and mobiles.
* Installing and supporting desktop Operating Systems.
* Installing and supporting Office 365 applications.
* Troubleshoot basic networking problems.
* Installing and supporting voice applications.
* Creates/amends/deletes user accounts in all systems.
* Supports Video Conferencing and biometric access control equipment.
* Processes invoices for payment.
* Manage and coordinate repair activities with external vendors.
* Attends meetings and updates documentation accurately when required.

Introduction We are excited to present an excellent job opportunity for the position of Internal IT Administrator based in Midrand . This role is for one of our esteemed clients, offering a rewarding career path. Synergy Jobs is your premier talent acquisition partner in the MS Dynamics ERP space. We specialize in connecting top talent with outstanding opportunities, helping skilled professionals find employers who value growth and excellence. Discover your potential and apply today through Syn…

Internal IT Administrator

POSITION: Internal IT Administrator LOCATION: Midrand REPORTING TO: IT Manager ROLE DESCRIPTION To be responsible for the control of internal IT assets, Biometric access system control. The applicant must show the following qualities: consistency, trustworthy, dependable and must be deadline driven. KEY PERFORMANCE AREAS IT Responsibilities Keeping track of IT assets, including hardware and software licenses, and ensuring that they are used effectively Ensuring compliance with relevant regulati…

Key Responsibilities Technical Support & Troubleshooting Provide Level 1 support for WiFi networks, switching infrastructure, and IPTV platforms. Perform basic fault-finding on network connectivity and IPTV-related issues. Monitor system alerts and respond to incidents in line with defined SLAs. Escalate unresolved or complex issues to Level 2 support with clear diagnostics and documentation. Networking & Infrastructure Assist with basic switch configuration, including VLANs, ports, PoE, and ba…

Level 1 IT Support Technician

Introduction To provide on-site first-line IT support to end users by assisting with service desk queries, device deployment, Microsoft 365 support, IT asset management, basic IT security, and network and infrastructure support. Duties & Responsibilities Provide first-line technical support to end users via the IT Service Desk and on-site. Install, configure, and troubleshoot laptops, desktops, printers, mobile devices, and other IT peripherals. Assist with user account administration, includin…

IT Support Intern

Reference: JHB007276-Koki-1 Datacentrix is looking for an IT Asset Administrator with finance experience and knowledge . The IT Asset Administrator will be responsible for the control of internal IT assets, Biometric access system control . The applicant must show case the following qualities: consistency, trustworthy, dependable and must be deadline driven . Duties & Responsibilities Qualification and Experience Required: Matric Certificate IT Diploma 1 - 3 years experience in asset management…

IT Asset Administrator

### **Job Description**


The Solution ICT Architect is responsible for designing and governing the Bank’s technical,technology and infrastructure solutions. The role translates business strategy into scalable, secure, and resilient technology solutions that enable current and future\-state business capabilities and digital transformation.

### **Key Responsibilities**

**1\. Technology Architecture \& Strategy**  

* Develop and maintain the Bank’s technology roadmap aligned to the digitalisation strategy and enterprise architecture framework.
* Translate business objectives into robust, scalable, and secure architecture designs.
* Develop future\-state technology architecture blueprints and actionable, iterative modernisation roadmaps.
* Facilitate priority setting, project selection, and integration by providing architecture principles and standards.
* Ensure solution designs are scalable, secure, and aligned with enterprise architecture principles.

**2\. Technology Architecture Design**  

* Define system behaviour, structure, and views through conceptual and logical architecture models.
* Design integrated architectures covering applications, data, infrastructure, cloud, integration, networks, and hardware platforms.
* Lead architecture design reviews and governance processes.
* Conduct interviews and requirements\-gathering sessions (workshops, workflow storyboards, use cases, and scenarios).
* Manage interoperability and integration across technology platforms.

**3\. Technology Modernisation \& Innovation**  

* Lead design and implementation of modern technology platforms (cloud, hybrid infrastructure, AI\-enabled systems).
* Review and evaluate the current IT estate to identify gaps, risks, redundancies, and optimisation opportunities.
* Oversee lifecycle management, upgrades, and continuous improvement of IT platforms.
* Ensure alignment with emerging technologies and recommend innovative solutions.
* Support readiness and operationalisation of AI, cloud technologies, and security frameworks.

**4\. Security \& Risk Management**  

* Conduct IT security risk assessments and monitor vulnerabilities across systems.
* Develop mitigation and response plans for identified security threats.
* Ensure compliance with internal policies, regulatory standards, and industry best practices.
* Lead disaster recovery (DR), business continuity planning (BCP), and resilience testing initiatives.
* Embed security\-by\-design principles into architecture solutions.

**5\. Governance \& Stakeholder Management**  

* Act as the primary bridge between business units and IT technical teams.
* Collaborate with stakeholders to ensure IT solutions enable strategic and operational objectives.
* Provide architecture guidance during project initiation and delivery phases.
* Coordinate with the PMO for pipeline visibility and architectural compliance.
* Present architecture proposals, risk reports, and compliance updates to management committees and business units.

**Key measurements of outputs**


* Successful roll\-out and adoption of technology strategy across the organisation.
* Number and quality of analytics solutions developed and implemented, business impact of D\&A by linking use cases to business outcomes.
* Time from insight to action by monitoring how long it takes before D\&A insights are acted upon (e.g., projects delivered, platforms implemented and supported, number of D\&A users, usage metrics).
* Reduction of the number of reports generated across the bank.
* Increase in business decisions made using data insights.
* Improvement in data accuracy and completeness.
* Reduction in costs related to data management and analytics operations.
* Increase in return on investment from data initiatives.
* Increase in user adoption of data tools and platforms.
* Improvement in data literacy among employees.
* Management of team performance, talent development, and succession planning using the performance management system.

### **Expertise \& Technical Competencies**

**a) Digital Literacy**


* Conduct research and have awareness of the latest trends in the digital space that affect the Organisation and the business unit.
* Seek out innovative approaches and interventions to improve digital agility.
* To identify technical problems when operating devices and using digital environments, and to solve them (from troubleshooting to solving more complex problems).
* Stay abreast of the latest trends and incorporate them in driving change in the business.


**b) Data Collection and Analysis**


* Through a mastery of advanced/complex analytical techniques, establishes high\-level trends from processed data which may not be immediately apparent.
* Moves beyond concrete analysis of factual information to develop an abstract, conceptual understanding of the meaning of an array of information.
* Integrates diverse themes and lines of reasoning to create new insights or levels of understanding.


**c) Data Management**


* Defines a backup strategy in line with the disaster management strategy.
* Monitors file storage policy compliance by users, identifies concern areas and addresses the same.
* Defines parameters for backup testing and monitors the same. Conducts detailed backup tests to ensure data integrity.


**d) Strategic Planning**


* Establishes challenging, attainable goals and objectives based on a customer focus perspective.
* Looks to the future with a broad perspective.
* Ensures performance measures are in place to monitor progress and assess accomplishments and achievement of strategic goals and objectives.
* Develops initiatives to achieve goals and objectives.
* Articulates the vision and plans to others.


**e) Knowledge Management**


* Identifies, develops, and articulates knowledge management strategies that will add value to the organisation.
* Engages with thought leaders within and outside the organisation to identify the value of knowledge and information to the organisation and develop a  

knowledge\-based vision.
* Ensures that knowledge management strategies are embedded within corporate strategies and key business processes.
* Fosters a knowledge and information\-rich culture and ensures that knowledge management competencies are recognised as core competencies of the organisation to develop individual and organisational capability.
* Fosters the development of appropriate knowledge and information assets and the adoption of effective knowledge management processes, tools, and standards.


**f) Reporting**


* Designs, reviews, and improves reporting processes and provides guidance.
* Leads production of complex environment reports, takes an editorial role, determines content and level of detail, and ensures consistent messaging and branding.


**g) Data Collection and Analysis**


* Through a mastery of advanced/complex analytical techniques, establishes high\-level trends from processed data which may not be immediately apparent.
* Moves beyond concrete analysis of factual information to develop an abstract, conceptual understanding of the meaning of an array of information.
* Integrates diverse themes and lines of reasoning to create new insights or levels of understanding.


**Minimum Qualifications**


* Bachelor’s degree in Information Technology, Engineering, Mathematics, Computer Science, Information Systems, Actuarial Science or Data Science.


**Minimum Experience**


* A minimum of 8 years’ experience in IT architecture, infrastructure design, or platform modernisation.
* Experience in at least two technical disciplines (infrastructure, cloud, security, AI/ML, data management).
* Experience in IT governance, compliance, and risk management within DFI or banking preferred.
* Certifications such as TOGAF, Zachman, ITIL, or relevant cloud certifications are an advantage.
* Familiarity with COBIT, SDLC, SOA frameworks and finance systems knowledge.


**Desirable Requirements**


* Deep knowledge of IT infrastructure, cloud platfor

Solution (ICT) Architect

**FusionTek** is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight\-knit team of friendly, intelligent people focused on IT infrastructure management for small\- to mid\-sized businesses since 2007\.


We’re also rapidly growing and are looking for top\-tier candidates who share our four core values:

* We are team players, collectively working towards a common goal.
* We work each day with a growth mindset focused on the success of our coworkers, clients, and the company.
* We do the right thing with an honest and transparent approach that always puts our clients first.
* We take ownership of our work, always seeing it through to completion.


If you align with these values and are looking to advance your career in a dynamic environment, we want to hear from you! We are seeking a Helpdesk Technician II to join our expanding team.


As a Systems Analyst, you will be a crucial member of our support team, providing high\-quality technical assistance to our clients. This role requires a deep understanding of desktop support and a proactive approach to resolving technical issues. You will be responsible for handling escalations from our first\-level technicians and ensuring a timely resolution of more complex problems. Strong expertise in Windows and MacOS, as well as experience with cloud services such as Office 365, is essential.

**Here’s what you’ll be doing:**

* Managing escalated support tickets, tackling everything from break/fix challenges to application setup and user\-level configurations. Beyond providing exceptional end\-user support, you'll also play a key role in enhancing our core infrastructure through server administration, networking, and security efforts.
* Setting up new **Hyper‑V hosts**, troubleshooting and deploying **SonicWall firewalls**, and managing **Datto networking switches and access points**. You’ll also work with a range of modern, innovative technologies that our team implements regularly.
* Utilize our ticketing system to document, monitor, and escalate issues as needed, while maintaining clear and accurate documentation within our internal platform to ensure information remains current throughout the support process.
* You'll be part of a close\-knit team where collaboration is key, working alongside a talented technical group to provide outstanding remote support and service to our clients.

**\*\*This role is fully remote, offering the flexibility to work from anywhere. Working hours will be determined during the hiring process to ensure alignment with both business requirements and your availability.\*\***

 **Requirements**  

  

**Education \& Certifications*** **CompTIA A\+ and/or Network\+ required**  

*(If you don’t currently hold one, you’ll be expected to earn it after hire — we’ll support you!)*
* **MD‑102 (Modern Desktop Administrator Associate)** preferred

**Technical Skills*** **3–5 years of IT support experience** in an MSP environment
* Strong knowledge of **Windows 10/11** and **macOS**
* Strong Knowledge of **Windows Server 2016, 2019, and 2022**
* Working knowledge of **SonicWall firewalls**, **Datto networking**, and core **networking fundamentals**
* Working knowledge **Microsoft 365 Office Suite** and **cloud services including Intune**
* Experience with **Azure** and/or **AWS** is a plus
* Experience with **Datto BCDR** and/or **SaaS Backup is a plus**
* Experience using **Autotask PSA** is a plus

**Soft Skills \& Professional Abilities*** **Outstanding written and verbal communication skills** — you’ll interact with clients regularly
* A proactive mindset and the ability to work **independently or as part of a collaborative team**
* Strong **time‑management** and organizational skills to balance multiple priorities effectively
* A genuine desire to deliver excellent service and continuously improve

  

**Benefits**  

At FusionTek, we truly believe that our people are our most valuable asset. That's why we're proud to offer:

* + **Competitive salary**: R300,000 – R350,000 per year
	+ **Quarterly bonus eligibility** to reward performance
	+ **Comprehensive benefits package**
	+ **Paid time off and leave policies in line with South African standards**
	+ **Educational reimbursement** for certification exams and access to company\-supplied training resources
	+ **Team culture**: Fun events and opportunities to connect with colleagues

Remote Systems Analyst (L2)

### **Job Description**

**Job Purpose**


* This position is responsible for providing IT Technical Support to our end\-users at all our sites in the Inland region.


**Key Responsibilities**


* Desktop Support (HP and Dell)
* Laptop Support (HP and Dell)
* Microsoft Intune
* Windows 11 and Office 365
* Mobile Devices Support (iOS and Android)
* Microsoft Intune Managed Devices
* Konica and Lexmark Printer Support
* Site Server Control and Support
* Procurement \& Supplier liaison
* Asset Inventory Management
* Access Control support
* Network Management
* WAN Management
* Monitoring and Measurement reporting
* Lots of Travel Required so vehicle must be reliable

### **Qualification Requirements**

* High School / Grade 12
* Microsoft MS\-900 Certification
* CompTIA A\+ or equivalent
* CompTIA Network\+

### **Experience Requirements**

* Fortinet\\NSE exposure or equivalent hand\-on experience.
* Experience in a customer service environment
* Minimum 3 years related IT experience
* Network knowledge of both WAN and LAN
* SLA / Contract management
* Broad IT technical knowledge

### **Key Outputs**

* Strong knowledge of Windows 11 environments.
* Familiarity with Microsoft Office 365 Suite
* Android and iOS knowledge.
* In\-depth understanding of networking protocols (VLANs, TCP/IP, DNS, DHCP etc)
* Strong Networking Skills
* Firewall and VPN fundamentals.
* Ability to troubleshoot hardware and software issues effectively.
* Good communication skills in English.
* Customer\-oriented mindset and problem\-solving attitude.
* Ability to work independently and in a team.
* Time management and multitasking capabilities.
* 24/7 contact ability.
* Structured Troubleshooting approach and ability to manage priorities.
* Good Documentation Skill.

Information Technology Technician

**Software Developer**

**Midrand** – Monday to Friday 8 to 5\. Occasional weekend work may be required.

**Salary R60 000 – R80 000 pm**

Manage company software daily (specialised App), fix bugs, enhancements, ad hoc work.

Mid\-level full\-stack developer with 5\+ years’ experience, ideally someone who is strong across both backend and frontend development, with a stronger focus on backend, databases, cloud infrastructure, and event\-driven systems.

Strong TypeScript skills – key requirement. Solid backend experience in Node.js/NestJS, Prisma, API / service\-based development.

Frontend experience with React, React Native, TypeScript\-based frontend development

Good working knowledge of PostgreSQL/MySQL, and practical exposure to AWS, Terraform, and SQS\-based event\-driven services.

Strong database skills, specifically: PostgreSQL, MySQL, SQL queries, joins, aggregations, reporting queries and general database performance awareness.

Cloud and infrastructure experience with: AWS, Terraform, Infrastructure as Code

Experience with messaging queues and event\-driven architecture, specifically \-

AWS SQS, Queue\-based processing. Events being fired and consumed by backend services.

Understanding retries, failures, and asynchronous processing would be beneficial.

The candidate must understand how event\-driven services work, as the RICA gateway operates off events that are fired and processed through queues

The role is not purely frontend\-focused; the candidate needs to be comfortable with backend development, databases, infrastructure, and event\-driven systems

**Software Developer**

**Midrand** – Monday to Friday 8 to 5\. Occasional weekend work may be required.

**Salary R60 000 – R80 000 pm**

Manage company software daily (specialised App), fix bugs, enhancements, ad hoc work.

Mid\-level full\-stack developer with 5\+ years’ experience, ideally someone who is strong across both backend and frontend development, with a stronger focus on backend, databases, cloud infrastructure, and event\-driven systems.

Strong TypeScript skills – key requirement. Solid backend experience in Node.js/NestJS, Prisma, API / service\-based development.

Frontend experience with React, React Native, TypeScript\-based frontend development

Good working knowledge of PostgreSQL/MySQL, and practical exposure to AWS, Terraform, and SQS\-based event\-driven services.

Strong database skills, specifically: PostgreSQL, MySQL, SQL queries, joins, aggregations, reporting queries and general database performance awareness.

Cloud and infrastructure experience with: AWS, Terraform, Infrastructure as Code

Experience with messaging queues and event\-driven architecture, specifically \-

AWS SQS, Queue\-based processing. Events being fired and consumed by backend services.

Understanding retries, failures, and asynchronous processing would be beneficial.

The candidate must understand how event\-driven services work, as the RICA gateway operates off events that are fired and processed through queues

The role is not purely frontend\-focused; the candidate needs to be comfortable with backend development, databases, infrastructure, and event\-driven systems

*Only if you fit all of the above,* please call Russell on 082 610 0720 and send your CV

If you have not had any response in two weeks, please consider your vacancy application unsuccessful. please call Russell on 082 610 0720 and send your CV

If you have not had any response in two weeks, please consider your vacancy application unsuccessful.

Pay: R60 000,00 \- R80 000,00 per month

Work Location: In person

Software Developer

Job Advert Summary Eduvos is looking to hire the services of an Independent Contractor, IT Lecturer Security and Network Engineering , at our Midrand campus on a part-time basis. Type of appointment: Independent Contractor *This is a part-time contractual agreement, which will require a flexible work schedule (generally during normal business hours) and will be remunerated on a hourly basis as per operational requirements. Purpose: To lecture IT-related modules, in the faculty on a part-time (c…

IT Lecturer Security and Network Engineering

Lovisa is fast\-fashion Retail  

Lovisa is global, and its growth is infectiously energetic  

See us at careers.lovisa.com

 **The role**


As an IT Support Analyst, you will be responsible for delivering high\-quality Level 1 and Level 2 technical support to Retail Stores, Support Centres and Distribution Centres. Working as part of our Global Service Delivery function, you will ensure users across the business receive prompt, effective support while maintaining the integrity, stability and security of our IT environment.

**This is a full\-time, office\-based position working across a rotating shift pattern. Team members typically remain on the same shift for 1–2 months before rotating. Shift patterns include morning 7:00am–4:00pm and afternoon 2:00pm–11:00pm.**

**To support our retail operations, the role may require weekend and public holiday coverage as part of a rotating roster. Where weekend or public holiday shifts are worked, employees will receive two days off during the week.**


Key responsibilities include:

* Providing Level 1 and Level 2 technical support to Stores (primarily remote, with occasional site visits), Support Centres and Warehouses.
* Ensuring a high standard of IT support in accordance with global IT policies and procedures.
* Maintaining the operation, stability and integrity of hardware, PCs, peripherals and server/network infrastructure.
* Assisting with the technical setup and support of new store openings.
* Identifying, managing and escalating IT security concerns where required.
* Managing user onboarding and offboarding, including equipment allocation and system access requirements.
* Liaising with IT suppliers and vendors to manage requests, incidents, problems and procurement activities.
* Working closely with Service Desk, Infrastructure, Data and Applications teams to ensure effective support and escalation management.
* Maintaining accurate hardware and software asset registers.
* Assisting with user training and helping maximise the effective use of IT solutions.
* Supporting global incident resolution and contributing to the continuous improvement of IT services.
* Ensuring the quality, accuracy and timely management of tickets within the Service Management platform.
* Participating in support rosters and ensuring service levels are maintained across all operating hours.
* **Providing critical support to retail stores and business operations across multiple time zones as part of a rotating shift environment.**

**Key Performance Indicators**

* Ticket resolution and closure volumes.
* Call response and handling performance.
* Effective troubleshooting and issue resolution.
* High levels of customer service and communication.
* Successful collaboration within a shift\-based support environment.

**About you**  

You are a proactive and customer\-focused IT professional who enjoys solving technical issues and delivering exceptional support. You thrive in a fast\-paced environment, take ownership of your work, and work effectively with stakeholders at all levels.


You will have:

* A tertiary qualification in Information Technology or a related discipline, or equivalent practical experience.
* 2–3 years' experience in an IT Support, Service Desk or Technical Support environment, ideally within a retail or similar multi\-site environments.
* Demonstrated problem\-solving and analytical skills.
* Strong customer service skills with a user\-focused approach.
* Excellent written and verbal communication skills.
* The ability to build effective working relationships across teams and varying levels of the business.
* Ideally experience supporting retail technology environments and Point of Sale (POS) systems.
* A strong understanding of retail operations and troubleshooting store\-based technology issues.
* A positive, flexible and proactive attitude.
* Experience working with ticket management systems and support processes.
* Additional language skills in Spanish, German, Polish or French would be highly regarded.
* Previous experience working rotating shifts, extended support hours, 24/7 Service Desk environments or global support functions will be highly advantageous.
* The ability to adapt to changing shift patterns while maintaining a high level of customer service and technical support.

 **Benefits**

* Join a growing global retail business with a collaborative and supportive culture.
* Opportunity to work across a diverse technology environment supporting stores and teams globally.
* Exposure to a wide range of IT systems, infrastructure and projects.
* Ongoing learning and development opportunities.
* The chance to contribute to continuous improvement initiatives and business\-critical projects.

 *We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.*

IT Support Analyst

Eduvos is looking to hire the services of an Independent Contractor, IT Lecturer Security and Network Engineering , at our Midrand campus on a part-time basis. Type of appointment: Independent Contractor *This is a part-time contractual agreement, which will require a flexible work schedule (generally during normal business hours) and will be remunerated on a hourly basis as per operational requirements. Purpose: To lecture IT-related modules, in the faculty on a part-time (contractual) basis. …

IT Lecturer Digital Image Processing/Software Engineering

### **Job Advert Summary**

**Eduvos** is looking to hire the services of an **Independent Contractor, IT Lecturer****,** at our **Midrand** campus on a part\-time basis.

**Type of appointment:**


**Independent Contractor (part\-time; flexible workhours agreement)**


**Purpose:**


* To lecture **Information Technology**\-related modules, in the faculty on a part\-time (contractual) basis.
* To assist in the administration and departmental affairs and activities as required by the academic department.

### **Minimum Requirements**

**Minimum qualifications required:**


* Honours in Computer Science or equivalent qualification


**Experience:**


* Relevant lecturing experience
* Necessary knowledge of higher education practices and processes
* Relevant research experience

### **Duties and Responsibilities**

**Modules to be lectured:**


* Security Analysis of IoT Networks and Platforms.
* Computer Architecture Essentials
* Python Network Programming
* 4IR Technologies


**Responsibilities:**


* Lecturing
* General administration
* Setting and marking of assessments
* Preparation of notes and additional study materials
* Quality Assurance
* Management of At\-risk students

### **Functional and Behavioural Competencies**

**Competencies**


* Initiative and responsibility
* Constructive teamwork, relations and networking
* Influence
* Analysis and judgement
* Innovation and change
* Systematic approach (planning and organising)
* Steadiness (emotional tenacity)
* Communication

IT Lecturer

**Company Description** **About Africa Talent**


Africa Talent by Deloitte (Africa Talent) is a separate legal entity based in South Africa and was formed between Deloitte Africa and Deloitte Netherlands in order to meet the growing demand for Talent in Africa and Europe; and to establish a competency centre that can compete with other delivery centres in India and beyond. While incorporated in South Africa, the goal is to recruit and develop Talent throughout Sub Saharan Africa in order to service the diverse needs to enable projects at our clients. Talent employed, will have the full experience of Deloitte, while getting both local and international exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core is the goal to create employment in Africa and invest in African talent.


The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to urgent client challenges.


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent \- is where you will find unrivalled opportunities to succeed and realize your full potential.


This new team is a true encapsulation of hybrid work whereby you gain access and exposure to learn from and engage with colleagues in South Africa and the Netherlands, while working virtually from your local Deloitte office, or from home.

**What impact will you make?**


As a Manager your passion lies in improving business processes, systems and related controls in an ever changing IT landscape. Through analysis, implementation, advice and audits you support our clients in achieving a reliable, secure and responsible IT environment.


ERP systems are at the heart of the digital environment that supports the operational and financial business of our clients. ERP systems typically support the majority of key business processes, resulting in a complex IT landscape that is of increasing importance to the financial statement and statuary audit. In addition, outsourcing functions to a third party introduces certain risks for service organizations. It is critical that service organizations communicate information about their risk management and internal controls to their third parties.

 **Job Description**  

You will lead the team by performing interviews, guiding (senior) consultants, and be the main contact person for the client. For IT Audit and Third Party Assurance (e.g. ISAE, SOC) projects you will test design, implementation and operating effectiveness for relevant controls in the system. In your report you will give your client a good, solid advice that matches the risks of the organization, the people and their work ethic. Related projects can be very diverse and vary from small scale engagements to long\-term IT Audits for the annual statement and Third Party Assurance (e.g. ISAE, SOC) projects.


You will get the opportunity to work both on audit and advisory assignments to provide you with different experiences and learning opportunities. Your responsibilities will increase fast as the learning curve is steep.

 **Qualifications** **Minimum qualification**

* A completed Masters/Bachelors' degree

**Experience \& Skills**

* You have 6 \- 8 years of relevant work experience; the ideal candidate has experience in IT Risk management or transformation, IT Assurance and/or Audit role;
* Passion for advising clients in the area of IT risk management;
* Managing, leading and supporting lower level staff;
* Actively contributes to building the talent pipeline; creates a talent experience that attracts, develops and retains top talent and high performing teams;
* Enterprising with good communication skills;
* Fluent in writing and speaking English (Dutch not a must, but a great advantage);
* You are result\-oriented, stress resistant and can motivate a team;
* Experience with SAP GRC,
* S/4HANA and/or other SAP solutions is an advantage;
* You work well in a team and know how to manage your time and work.

  

**Additional Information**  

We are always interested in talking with professionals about their next career experience. If you have a passion for learning from talented people and benefit from the support of a global organisation and network, apply online now.


If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.


At Africa Talent by Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonably accommodating persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.


At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

*Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.*

**Be careful of Recruitment Scams:** Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

  

To help you look out for potential recruitment scams, here are some Red Flags:

* **Upfront Payment Requests**: Deloitte will never ask for any upfront payment for background checks, job training, or supplies**.**
* **Requests for Personal Information**: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
* **Unprofessional Communication**: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

  

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.

**Videos to Watch**

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*Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.*


**Be careful of Recruitment Scams:** Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising 

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