Find 85 live jobs in Ballito, KwaZulu-Natal. General worker, admin, driving, retail, security and more. Updated regularly, apply free.

UnifyCX is looking for an extraordinary **Talent Acquisition Partner** to join our motivated and ambitious team in **Durban.**
**Location:** Durban, South Africa
**Shift:** Night Shift

**What Will You Do?**  

The Talent Acquisition Partner will play a key role in meeting our aggressive hiring goals for 2026\. This position will focus on sourcing, screening, and hiring over 200 Customer Service Representatives for our call center operations. The ideal candidate will bring experience in high\-volume recruitment and thrive in a fast\-paced, deadline\-driven environment.
**Key Responsibilities**
* Manage the full\-cycle recruitment process for call center agent roles, including sourcing, screening, interviewing, and extending offers.
* Partner with Talent Acquisition leadership and hiring managers to understand workforce needs and adjust strategies as required.
* Develop creative sourcing strategies to attract top talent quickly in a competitive market.
* Screen large volumes of applicants daily to identify candidates who align with UnifyCX’s customer service excellence standards.
* Coordinate and conduct virtual or onsite interviews and hiring events as needed.
* Ensure timely communication with candidates to maintain a positive candidate experience and reduce time\-to\-fill.
* Track recruitment metrics and provide regular updates on hiring progress toward the 200\+ agent goal.
* Support onboarding processes in partnership with HR and Operations to ensure seamless transitions from hire to Day 1\.


  

**Who are you?**  

Our ideal candidate is an experienced high\-volume recruiter who thrives in fast\-paced, deadline\-driven environments. They bring strong sourcing skills, excellent communication, and a proven ability to deliver results under pressure. With a passion for connecting talent to opportunity, they are highly organized, adaptable, and ready to help us meet ambitious hiring goals.
  

**Qualifications**
* 2\+ years of high\-volume recruitment experience (call center/BPO industry preferred).
* Proven ability to meet or exceed hiring targets under tight deadlines.
* Strong sourcing skills across job boards, social media, and other channels.
* Excellent communication and organizational skills.
* Ability to thrive in a fast\-paced environment with shifting priorities.
* Familiarity with ATS systems and recruitment tools (experience with Paycor Recruiting a plus).

**Who We Are:**
UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
*UnifyCX is a certified minority\-owned business and an EOE employer that welcomes diversity.*

Talent Acquisition Partner

**UnifyCX** 
 is looking for an extraordinary
 **Hotel Reservations \& Guest Experience Agent** 
 to join our motivated and ambitious team.
   

  

**What Will You Do?**
 We are looking for a customer\-focused, relationship\-oriented, and sales\-driven
 **Hotel Reservations \& Guest Experience Agent** 
 to support luxury hotel and resort partners. In this role, you will create exceptional reservation experiences through the inbound reservations process; provide information regarding room accommodations, rates, amenities, special packages, and guest services. The agent sells and offers promotional packages. The agent is expected to accurately present all information while multitasking several applications in a call center environment. Professional speaking demeanor and polite personality are preferred.
   

  

 Through genuine rapport, premium customer service, and consultative upselling, you will help maximize booking value while ensuring every guest interaction is memorable.
   

  

**Key Responsibilities**
* Handle inbound calls, emails, and guest inquiries related to hotel and resort reservations.
* Book, modify, and cancel reservations while ensuring accuracy of guest information and booking records.
* Deliver exceptional guest service by identifying needs, providing personalized recommendations, and answering questions about room options, rates, amenities, promotions, and local attractions.
* Recommend room upgrades, packages, loyalty programs, and hotel experiences using consultative selling techniques.
* Navigate reservation systems and Property Management Systems (PMS) to manage bookings efficiently.
* Resolve guest concerns professionally and escalate complex issues when necessary.
* Send reservation confirmations and maintain clear communication with guests and management.
* Meet productivity, quality, booking conversion, revenue, and guest satisfaction targets.


**Who are you?**
 To be considered, candidates are expected to have the following:
   

  

**Required Experience**
* At least a High School Graduate or equivalent.
* At least 2 years of customer service experience in a BPO handling travel or hospitality accounts, or at least 2 years of experience in the hospitality, travel, hotel reservations, or a related industry.
* Excellent verbal and written English communication skills.
* Strong customer service, active listening, problem\-solving, and rapport\-building skills.
* Proficient in navigating multiple systems while assisting customers.
* Professional, detail\-oriented, adaptable, and able to thrive in a fast\-paced, team\-oriented environment.
* Willing to work onsite and on a flexible 24/7 schedule, including rotating shifts, weekends, holidays, overtime, and on\-call duties as needed.


**Preferred Experience**
* One (1\) to two (2\) years of experience supporting premium travel, luxury hospitality, or hotel reservation accounts in a BPO environment is highly preferred.
* Experience in hotel reservations, front desk operations, hospitality, travel, airline, or tourism industries.
* Experience using hotel reservation systems, booking platforms, or Property Management Systems (PMS).
* Familiarity with luxury hotel brands or premium hospitality environments is an advantage.
* Sales or consultative upselling experience is preferred.
* Strong knowledge of hotel operations and guest service standards.


**Who We Are**
 UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
   

  

*UnifyCX is a certified minority\-owned business and an EOE employer that welcomes diversity.*

Hotel Reservations & Guest Experience Agent

**Overview**
 To supervise the performance and maintenance of the activities of the van sales representatives in order to achieve maximum profitability and growth in accordance with organisation plans.
   

  

**Responsibilities**
* Conduct Gate Meetings before Market daily
* Focus agenda in terms of Performance MTD, Execution and Discipline KPI’s
* Coaching,Mentoring and Motivation of Van Sales Representatives
* In\-Market coaching of Van Sales Representatives
* Ensuring 100% hit rate of outlets within route
* Individual In Market visits with customers to address specific issues
* Business development and growth of customer base
* Attend meetings as and when required
* Formulate and execture effective action plans to drive growth and increase market share
* Pivot strategic directions and align change
* Conduct regular training sessions with training team on critical business skills
* Conduct Performance reviews


**Qualifications**
* 3 year Business / Commercial Tertiary qualification or equivalent
* 3 years working experience in Bakery environment, with 1 year in a selling role / selling experience
* Valid drivers license

Sales Representative

At TRG, we believe that the right people make all the difference. We are looking for an
 
**innovative, curious, dynamic, and service\-driven** 

 individual to join our team as a
 
**Short\-term Insurance Administrator.** 




  






 This is not just about ticking boxes on a job spec, this is about finding someone who:
 



* Thinks ahead and finds better ways to do things.
* Pays attention to the details while keeping the bigger picture in mind.
* Thrives on structure and efficiency but can also adapt to change.
* Loves working with people and ensuring they feel supported.
* Brings a positive, solutions\-focused mindset to every challenge.



  






 If you are someone who
 
**takes ownership of claims, enjoys problem\-solving, and values collaboration** 

 , this might be the perfect fit for you.
 




  





**What you’ll be doing** 





 Your day\-to\-day will involve ensuring smooth operations, supporting our team, and contributing to a workplace where excellence and service come first. You’ll help us stay organised, keep things moving, and make sure our clients and colleagues experience seamless support.

Short-term Insurance Administrator

**What You Will Enjoy Doing**
* Electrical Maintenance: Maintain single/three\-phase and low\-to\-medium voltage plant equipment to maximize availability.
* Fault Diagnostics: Rapidly troubleshoot and repair complex electrical breakdowns to minimize production downtime.
* Instrumentation \& Control: Calibrate, test, and maintain field loops including flow, pressure, level, and temperature sensors.
* Drives \& Automation: Monitor and service VSDs, soft starters, DOL/Star\-Delta panels, and automated systems.
* Drawing Interpretation: Read and update complex electrical schematics, wiring layouts, single\-line diagrams, and P\&IDs.
* PLC \& Network Diagnostics: Trace PLC logic faults and troubleshoot industrial networks (Profinet/Profibus).
* Technical Reporting \& CMMS: Compile shift handovers, logs, and capture accurate asset/spares data in the CMMS.
* Root Cause Analysis: Participate in technical RCA investigations on equipment failures to implement permanent solutions.
* Safety \& SANS Compliance: Adhere strictly to the OHS Act, LOTO procedures, and SANS 10142 codes.
* Audit \& Portfolio Prep: Maintain statutory service logs, checklists, and calibration files for external audits.
* Team Supervision: Coordinate and supervise site contractors, apprentices, and technical assistants.
* Spares \& Project Planning: Scope upcoming technical jobs, define bills of materials, and manage workshop inventory.
* Documentation: Draft standard operating procedures (SOPs), troubleshooting guides, and one\-point technical lessons.
* Mechanical \& 5S Support: Assist with fabrication, welding, and rigging during shutdowns; maintain 5S standards.
* Operational Flexibility: Execute 24/7 continuous shift cycles, standby rotations, and required emergency overtime


**What makes you great**
* Expert knowledge of electrical/instrumentation testing tools (multi\-meters, insulation/clamp meters).
* Strong technical literacy with the ability to write analytical breakdown and engineering reports.
* Clear understanding of production metrics, 5S principles, and industrial risk/safety practices.
* Analytical decision\-making, attention to precision, and ability to work under tight downtime pressure
* Qualifications: Electrical Trade Test Certificate (Red Seal Essential). (Wireman's License advantageous)
* Education: Full N6 Engineering Certificate or higher.
* Experience: At least 5 years post\-apprenticeship experience in an industrial manufacturing environment (Plastics/Packaging advantageous).
* Logistics: Valid Code 08 (Code B) driver's licence and reliable own transport.
* IT Literacy: Proficiency in Microsoft Office (Excel, Word, Outlook).
* Clearance: Clear criminal record and traceable references


**What you can expect working with us**
* Dynamic and International working environment in a stable and growing family business
* Market Related salary and benefits
* Rewarding and promoting your individual performance
* Opportunity to proactively share your own ideas.


**Closing date: 21 August 2026**
**Should you not be contacted within two weeks of the closing date, please consider your application unsuccessful.**

Industrial Electrician

Description

* Maintenance, fault finding, and repairs on electrical systems and equipment
* Lead and supervise the electrical team on a daily basis
* Planning, scheduling, and coordinating maintenance tasks and projects
* Ensure compliance with electrical safety standards and company procedures
* Manage breakdowns efficiently to minimize downtime
* Lead installation and commissioning of new equipment
* Maintain accurate maintenance and job records

Profile

* Qualified Electrician with relevant trade certificate
* Minimum 5 years’ experience in an industrial or production environment
* Strong leadership and team management skills
* Ability to plan and coordinate work effectively
* Good problem\-solving and communication skills
* Valid driver’s license required
* Must be willing to work overtime and standby when required
* Based in Stanger, KZN or willing to travel

Pay: R15 000,00 \- R20 000,00 per month

Work Location: In person

Senior Electrician

Private institutional memory
   

  

 Know what is current, what changed, and the evidence behind it.
   

  

 Everifact gives high\-trust teams a private, source\-grounded memory across documents, notes, decisions, systems, and correspondence.
   

  

 Discuss Everifact See the evidence model
   

  

 Evidence\-level citations Temporal knowledge Private deployment
   

  

 Sources
 **Exact documents and versions**
 Understanding
 **Claims, conflicts and review**
 Answers
 **Current truth with evidence**
**Every answer is traceable** 
 Citations retain the source, exact version, locator, and supporting excerpt.
   

  

**History is not overwritten** 
 Current, historical, contradicted, and superseded facts remain distinguishable.
   

  

**Your data plane stays private** 
 Dedicated private\-cloud and on\-premises deployment keeps knowledge isolated.
   

  

 Beyond chat with documents
   

  

 A durable evidence system for knowledge that changes.
   

  

 Everifact preserves immutable source versions, builds a retrieval index, and connects evidence\-derived claims without silently rewriting the record. Teams can ask questions, inspect the supporting material, and see how an answer changed over time.
   

  

 Important conflicts and uncertain claims enter a human review queue. The result is institutional memory that can be checked, corrected, and trusted.
   

  

 Exact evidence
   

  

 Answers include quotations and locators tied to immutable source versions.
   

  

 Temporal truth
   

  

 Distinguish what is current from what was once true, contradicted, or superseded.
   

  

 Human verification
   

  

 Route consequential, conflicting, and low\-confidence claims to named reviewers.
   

  

 Private by design
   

  

 Keep source objects, embeddings, retrieval indexes, and graph data inside the customer data plane.
   

  

 Obsidian coexistence
   

  

 Search, chat, review, and publish explicit outputs without forcing teams to abandon their vaults.
   

  

 Model neutral
   

  

 Use approved local or external models through an OpenAI\-compatible gateway abstraction.
   

  

 Evidence lifecycle
   

  

 From a source item to a reviewable answer.
   

  

 Every generated assertion keeps its lineage. Retrieval combines semantic and lexical signals, while authorization is enforced before evidence is returned or sent to an approved model route.
   

  

 01
   

  

 Preserve
   

  

 Store the immutable original, remote identity, access rules, and exact source version.
   

  

 02
   

  

 Understand
   

  

 Parse structure, index evidence, and extract candidate claims, entities, events, and decisions.
   

  

 03
   

  

 Verify
   

  

 Surface conflicts and uncertainty for human review without changing the source document.
   

  

 04
   

  

 Answer
   

  

 Return an explicit answer or abstention with supporting excerpts and versioned citations.
   

  

 Deployment and boundaries
   

  

 Private knowledge truth, separate from agent execution.
   

  

 Everifact is authoritative for sources, versions, claims, citations, and timelines. AgentKnow governs agent and runtime operations. AgentKnow may consume Everifact through governed REST or read\-only MCP interfaces, but neither product is required to run the other.
   

  

 Each customer receives an isolated data plane. Embeddings and reranking are local by default; only retrieved excerpts may use a customer\-approved external model route.
   

  

 Dedicated private cloud
   

  

 A customer\-isolated data plane operated with explicit model and access policies.
   

  

 On\-premises
   

  

 Deploy inside customer\-controlled infrastructure where residency and network boundaries require it.
   

  

 REST and MCP
   

  

 Expose governed search, evidence answers, sources, and timelines to approved applications and agents.
   

  

 Connected sources
   

  

 Start with Obsidian and files, then extend to Microsoft, Google, and customer sources.
   

  

 Private knowledge conversations
   

  

 Discuss Everifact with Gander.
   

  

 Tell us about the knowledge sources, deployment boundaries, review workflows, and evidence requirements that matter to your team.
   

  

 Name Email Organization Interest Choose one Everifact Private cloud deployment On\-premises deployment Obsidian integration Partner programme Message Company website

Everifact

**UnifyCX** 
 is looking for an extraordinary
 **Hospitality Reservations \& Guest Experience Specialist** 
 to join our motivated and ambitious team.
   

  

**What Will You Do?**
 We are looking for a customer\-focused, relationship\-oriented, and sales\-driven
 **Hospitality Reservations \& Guest Experience Specialist** 
 to support luxury hotel and resort partners. In this role, you will create exceptional reservation experiences by assisting guests with bookings, understanding their travel preferences, and delivering personalized recommendations. Through genuine rapport, premium customer service, and consultative upselling, you will help maximize booking value while ensuring every guest interaction is memorable.
   

  

**Key Responsibilities**
* Handle inbound calls, emails, and guest inquiries related to hotel and resort reservations.
* Assist guests with room bookings, reservation modifications, cancellations, and special requests.
* Deliver a premium guest experience by actively listening, building rapport, and providing personalized recommendations based on each guest's travel needs.
* Provide accurate information about hotel amenities, room categories, rates, promotions, policies, and local attractions.
* Identify guest needs and naturally recommend upgraded room categories, packages, and hotel experiences through consultative, conversational selling techniques.
* Navigate reservation platforms and Property Management Systems (PMS) to accurately manage guest reservations and maintain detailed booking records.
* Maintain professionalism, empathy, and attention to detail while serving guests and representing premium hospitality brands.
* Resolve guest concerns efficiently and escalate complex issues when necessary.
* Meet productivity, quality, booking conversion, revenue, and guest satisfaction targets.
* Stay up to date on hotel offerings, seasonal promotions, destination information, and local events to better assist guests.


**Who are you?**
 To be considered, candidates are expected to have the following:
   

  

**Required Experience**
* At least a High School Graduate or equivalent.
* Minimum of 1\-2 years of customer service experience in BPO and 1\-2 years of experience in hospitality, travel, hotel reservations, or related industries.
* Excellent verbal and written English communication skills.
* Strong customer service, problem\-solving, and active listening skills.
* Naturally conversational with the ability to build rapport quickly, keep guests engaged, and create memorable customer experiences.
* Comfortable serving discerning, high\-value guests while maintaining professionalism, confidence, and attention to detail.
* Ability to navigate multiple systems while speaking with customers.
* Collaborative attitude, willing to share knowledge, and contribute to team success.
* Willingness to work rotating shifts, weekends, holidays, overtime, and on\-call schedules based on business needs.
* Ability to work onsite.


**Preferred Experience**
* One (1\) to two (2\) years of experience supporting premium travel, luxury hospitality, or hotel reservation accounts in a BPO environment is highly preferred.
* Experience in hotel reservations, front desk operations, hospitality, travel, airline, or tourism industries.
* Experience using hotel reservation systems, booking platforms, or Property Management Systems (PMS).
* Familiarity with luxury hotel brands or premium hospitality environments is an advantage.
* Sales or consultative upselling experience is preferred.
* Strong knowledge of hotel operations and guest service standards.


**Who We Are**
 UnifyCX is a transformative AI platform that empowers and enables teams to deliver efficient, exceptional customer experiences. We engineer superhuman CX through a powerful blend of strategy, omnichannel support, analytics, and AI\-driven tools like recruitment AI, agent study buddy, voice of the customer (VoC), and automatic QA. Our engagement model prioritizes measurable results, like CES and retention, over outdated SLAs. With a focus on automation, talent enablement, strategic partnerships, and strict data protection, UnifyCX delivers scalable, personalized, and compliant solutions that create real business impact.
   

  

*UnifyCX is a certified minority\-owned business and an EOE employer that welcomes diversity.*

Hospitality Reservations & Guest Experience Specialist

Nannies are often interviewing for
 **4–6 roles at the same time** 
 , and many are hired within days. Prompt communication dramatically increases your chances of securing top candidates.
   

  

* Text candidates as soon as you receive their info
* If you don’t hear back, follow up — it’s common to miss messages
* Always introduce yourself, explain the role, and mention PioCare


 “Hi, my name is \[your name]. Maddy Gawler from PioCare shared your contact info and mentioned you were interested in our role with \[number of kids], ages \[ages]. We’re looking for care from \[times] on \[days] in the \[neighborhood] area. We’d love to set up an interview this week. Are you available \[offer 2–3 times]?”

Gas Reimbursement

Harbor Compliance is a leader in legal entity management and business licensing, supporting over 35,000 clients. As a
 **Systems Administrator** 
 , you will join a project\-focused team responsible for scaling infrastructure following major mergers and acquisitions. This role is highly cross\-functional, requiring you to bridge the gap between IT, Engineering, and Security to deliver automated, well\-documented cloud and endpoint solutions.
   

  

* Pay Range: $76,135 \- $84,412 USD
* Location: Remote (Home Office)
* Experience: 5\+ years in Systems Administration.
* Core Tech: Google Workspace, M365, Azure, AWS, JumpCloud.
* Device Management: Intune (Windows), Jamf (macOS), JumpCloud (Cross\-platform).


 Cloud \& Hybrid Infrastructure Management
   

  

 You will play a key role in managing a diverse cloud estate that spans
 **Azure and AWS** 
 . Your responsibilities include planning and executing platform improvements and migrations, particularly those resulting from mergers and acquisitions. You will ensure that virtualized environments are optimized for performance and that cloud\-based services are integrated seamlessly across the organization's global footprint.
   

  

 Unified Endpoint Management (UEM)
   

  

 A major focus of this position is managing a diverse fleet of
 **Windows, macOS, and Linux** 
 devices. You will utilize a "best\-of\-breed" toolset, including
 **Intune** 
 for Windows,
 **Jamf** 
 for Apple devices, and
 **JumpCloud** 
 for identity\-driven endpoint orchestration. You will be responsible for creating automated deployment profiles, enforcing security policies, and providing Tier 3 escalation support for complex configuration issues.
   

  

 Automation \& Identity Governance
   

  

 To drive operational efficiency, you will develop scripts using
 **PowerShell, Bash, or Python** 
 . These scripts will automate repetitive tasks such as user provisioning, access audits, and system hardening. You will also manage
 **Identity and Access Management (IAM)** 
 initiatives, ensuring that least\-privilege principles are applied across Google Workspace and Microsoft 365 environments while maintaining clear technical documentation for all automated workflows.
   

  

**Summary:** 
 You are the technical engine behind Harbor Compliance’s infrastructure evolution. By mastering cross\-platform device management and cloud automation, you ensure that as the company grows through acquisitions, its internal systems remain secure, scalable, and highly reliable.
   

  

 Job Features
   

  

 Job Category IT \& Cybersecurity

Veeva Systems Administrator

Description IT PROGRAMMER - Stanger (On-Site) QUALIFICATIONS AND EXPERIENCE Grade 12 (Essential) IT certification or degree (Essential) Project management certification (Advantageous) Programming qualification (Essential) 5 Years IT experience in a manufacturing environment Managing full SDLC cycle 5 Years programming experience Primary technologies Essential: C#, Microsoft SQL Server Future direction: Python, Scripting, Data Analytics KEY RESPONSIBILITIES Effective analytical skills to involve…

IT Programmer

Front of house Sales person position at a Cakery.

Interacting with customers, Assisting customers with sales and maintaining excellent customer service standards. Excellent product knowledge. Managing inventory and stock. Daily reports. maintenance of store front.

Must be available to work weekends and public holidays.

Must be well presentable and have a good sense of personal hygiene.

Must have good communication and sales skills.

Job Type: Full\-time

Education:

* Diploma (Required)

Experience:

* Sales: 2 years (Required)

Language:

* English (Required)

Location:

* Ballito, KwaZulu\-Natal (Required)

Work Location: In person

Front of House Sales Ballito

**Key Performance Areas**


To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products **Customer**

* Takes accountability in customer engagement to identify customer’s needs.
* Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
* Performs the regulatory checks for the customer, FICA, POPI and NCR
* Aid customers in account servicing and account origination.
* Handles client serving like issuing of card, answering to client queries
* Referring matters outside the operational mandate to the team leader

 **People**

* Adheres to principles of teamwork
* Allows to be led by the senior

**Finance**

* Ensure that revenue is generated by meeting the agreed sales target
* Retain customers by providing client service and resolving complaints and queries timeously
* Prevent account closures and operational losses by following laid down procedures on compliance

 **Process, Risk, Regulatory \& Compliance**

* Comply with FAIS guidelines (Honesty and Integrity)
* Operates within the code of conduct
* Adhere to Treat Customer fairly, FICA, POPI and NCR guidelines
* Refers any matters outside the laid down scoring to the team leader
* Operate within the stipulated Levels and Limits
* Collate information regarding systems, clients and process to aid an improvement of the overall client experience

 **Responsibilities**

* Leads identified converted into successful sales.
* Ensure activities support cost containment and reduction.
* Educate customers on correct digital channels to maximize channel optimisation.
* Connect with our customers by living up to our brand promise of “HIGH FIVE” at all times. Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
* Make sure ACTIVATION is PRIORITY on onboarding
* Always conduct themselves in an ethical manner.
* Adhere to the TCF (Treating Customer fairly) principles in all that you do.
* Optimize every customer interaction to migrate cash transactions and/or convert customer to digital channels and self\-service channels.
* Resolve all customer queries efficiently, and within agreed timelines.
* Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
* Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
* Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
* Demonstrates behaviour in support of the organizational values.
* Takes accountability for own performance, personal and career development.
* Maintain an ability to adapt to ever changing business and customer needs.
* Contribute to the overall effectiveness and success of the team.
* Improve knowledge and competencies by completing role specific training.

 **Key performance measure**

* Meet stipulated target
* Service compliments and complaints
* Adhere to Compliance requirements
* Operational losses and attrition

 **Qualifications**

* Minimum Qualification: NQF 4 Qualification
* Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
* Regulatory Exam qualification
* An appropriate recognised business Diploma or Higher Certificate at NQF level 6
* Microsoft office Computer Literate

 **Experience**

* Experience: 1\-2 years related experience
* FAIS – Yes

 **The successful applicant must:**

* Leadership competencies \- Manager of Self
* Meeting customers’ needs: I make every effort to understand and fulfil the needs of my internal and external customers. The relationships I establish help customers to feel valued and appreciated and reflect good business practices.
* Handling upset customers: I handle upset customers by hearing them out, empathizing, apologizing, and taking personal responsibility for resolving their problems/issues
* Accepting development opportunities: I accept responsibility for my own development so that I can reach my full potential; and I jointly determine appropriate developmental activities with my manager; OR
* Inspiring others to develop I instil in others a curiosity for new knowledge, experiences, and challenges, and help team members to create development opportunities for the achievement of their full potential
* Anticipating changes: I anticipate changes in work tasks, situations, and the environment, and actively use new situations as opportunities to achieve results
* Considering impact: When attempting to improve my work outputs, I consider the people and systems that will be impacted by my actions
* Working interdependently: My best results are achieved when working with or through my team and, where applicable, several diverse teams across the Net1
* Valuing teams: I value the talents of others, demonstrate commitment to my team, share important or relevant information, and contribute to the achievement of our goals
* Having the confidence to achieve ambitious goals: I strive for the achievement of ambitious goals, as an individual and within teams. I ensure that my actions and decisions demonstrate a commercial mindset.
* Celebrating success: I celebrate success but guard against complacency, do not undermine or discredit others, or become arrogant.
* Building relationships: I actively build trusting and productive relationships with people at work, regardless of their cultural backgrounds, backgrounds, or viewpoints.
* Being true to myself: I always do what I say I will do, even when I am under pressure.
* Demonstrating integrity: I work in an open, transparent and respectful way and I uphold the rights and feelings of all those I work with, especially our customers.
* Understanding regulatory requirements: I demonstrate a full knowledge and understanding of all regulatory rules and principles relevant to my role. I adhere to both the letter and the spirit of applicable regulatory rules and principles. I comply with internal policies and procedures and escalate or whistle\-blow potential risks and concerns when I identify them.

Jobs in Ballito - Page 4

Vacancies (page 4 of 4)