Browse live customer service jobs in Durban, KwaZulu-Natal. Salaries, top employers and how to apply. Updated regularly.

**The Role**

Our client is one of the largest Health, Beauty and Cosmetics retailers in the UK. With almost 1000 high street stores across the UK and Republic of Ireland they have a vast number of diverse customers. The retailers online service is extremely popular with click \& collect and next day delivery service supplying customers with a wide range of quality products including health, beauty, cosmetics and clothing.

The customer ethos centres on making health and beauty accessible, affordable, and engaging, aiming to be the first\-choice retailer for "up\-to\-the\-minute" products. Their approach prioritizes friendly service, sustainability, and community engagement, aiming to provide an enjoyable shopping experience through both digital and physical stores.

In the modern era with a large volume of customers buying in store and online comes a high volume of queries, complaints and returns. Our client prides itself with high level customer experience, with a near perfect Trustpilot score of 4\.9\. As a customer service advisor, you will be resolving queries and providing effective solutions over Live Chat, email tickets and social media. The top 5 points of contact are:

1\. Where is my order?

2\. My item has arrived damaged

3\. My order is missing

4\. Store complaints

5\. Beauty reward card issues

**Salary** – 6500 Rand per month with a 1000 Rand attendance bonus per month.

**Performance bonus \-** 1000 Rand per month

**Working hours –** 45 paid hours per week, on a rotational work pattern.

**Opening hours between** \- Monday to Friday 9am to 11pm and Saturday \& Sunday 9am to 10pm.

**Location** – CC33 Global, 20 Crassula Road, Ottawa South, Blackburn

**What we look for**

**Essential skills**

· Experience of Live Chat and email ticket customer service to the UK.

· A high level of typing accuracy and typing speed of 40 to 45 words per minute.

· Essential skills and experience include resilience, confidence, and strong communication. You need to be comfortable with multi\-tasking and maintaining customer service levels across multiple communication points.

**Desirable skills**

· An active interest or experience in retail, especially in health, beauty, cosmetics and clothing.

· The stronger performers are the ones who take ownership of the customer queries, adapt their approach where needed, and maintain a high level of service and customer satisfaction.

· Experience of online and self\-learning will help you through the training and academy process and increase your speed to competency.

Pay: R6 500,00 per month

Work Location: In person

Customer Service Advisor (Live Chat) - Health & Beauty Retail

**Purpose of the Role**

  

Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.

 **Key Performance Areas**

  

* Understand and implement preventative maintenance
* Identify and target opportunity for customer work
* Fault finding
* Assemble IC and Electric machines in accordance with BHBW and Hyster standards
* Fit Telematics black boxes to the machines
* Assist with the loading and unloading of containers
* Partake in new machine stock take as and when required
* Complete the PDI process and sign off new machines
* Understanding of supplier warranty systems, policies \& procedures
* Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
* Provide mentorship to apprentices assigned to you
* Maintain professional image when representing BHBW
* Control own admin (labour booking, service reports, part returns, expenses etc.)
* Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
* Maintain a safe working environment (according to safety policy and procedures)
* Adherence to any reasonable instruction
 **Qualification, Experience and Competencies**

  

Minimum Qualification

  

* Grade 12
* Qualified in relevant trade (e.g., Diesel Mechanic)
* Driver’s license – Code B
* Valid forklift license
  

Minimum Experience

  

* Do you have experience on working of forklifts and earth moving equipment?
* 3\-4 Years in the same position
  

Competencies

  

* Sound interpersonal and communication skills
* Basic trouble shooting and problem\-solving skills
* Machine specific technical knowledge and skills
* Technical report writing
* Basic business and financial understanding
* Applicable product knowledge
* Customer orientation
* Able to work under without supervision
* Good knowledge of hydraulics
* Willingness to work overtime and standby
* Good auto electrical knowledge would be an advantage
* Ability to work on all types of fork trucks including Big Trucks
* Have a good selection of tools
* Teamwork
* Computer literate and basic understanding of forklift software
* Ability to work under pressure and meet deadlines

Technician

### **About Us**


Tsebo Facilities Solutions is looking for Maintenance Supervisor to lead, coordinate, and manage the delivery of facilities management services, ensuring that site operations are efficient, safe, compliant, and delivered in accordance with contractual requirements and Service Level Agreements (SLAs). The role is responsible for supervising maintenance activities, managing contractors and resources, supporting customer satisfaction, and ensuring compliance with Safety, Health, Environment and Quality (SHEQ) standards.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE\-PAGER to find out more about who we are in a nutshell.

### **Duties \& Responsibilities**

**Contractor and Service Provider Management**


* Monitor contractor performance against agreed SLAs
* Maintain accurate contractor documentation and compliance records
* Build and maintain effective service provider relationships
* Address contractor performance issues and implement corrective actions
* Ensure all contractors comply with site safety requirements


**Maintenance Planning and Scheduling**


* Assist in maintenance planning and scheduling activities
* Ensure adequate resources are available to meet operational demands
* Monitor maintenance completion against agreed targets
* Approve overtime where operationally justified
* Ensure productivity standards align with SLA requirements


**Project Management**

* Assist with project planning and implementation
* Coordinate project resources and contractors
* Maintain communication with stakeholders and clients
* Track project progress and escalate risks where required
* Ensure projects are delivered to quality, cost, and timeline expectations


**Commercial and Financial Management**

* Manage departmental budgets within approved limits
* Review and monitor invoices and pass\-through costs
* Assist with cost control initiatives
* Prepare financial reports and expenditure summaries
* Support achievement of financial performance targets


**Customer Satisfaction**


* Build and maintain strong relationships with clients
* Respond promptly to client concerns and service requests
* Monitor service delivery performance
* Ensure achievement of customer satisfaction targets
* Identify opportunities to improve service delivery


**Departmental Effectiveness**

* Conduct operational inspections and audits
* Monitor compliance with policies and procedures
* Ensure maintenance records are accurate and up to date
* Identify improvement opportunities and implement corrective actions
* Support business continuity and operational efficiency initiatives


**Integrated Management Systems (IMS) and EHS Compliance**


* Promote and maintain a strong safety culture
* Ensure compliance with legislative and company requirements
* Participate in safety audits and inspections
* Investigate incidents and implement corrective actions
* Maintain required SHEQ documentation and records


**Human Resources and Industrial Relations**

* Supervise and develop team members
* Conduct performance management discussions
* Identify and address training and development needs
* Support disciplinary and grievance processes
* Promote employee engagement and teamwork


**Reporting**


* Prepare technical and management reports
* Maintain maintenance and compliance records
* Report on KPI and SLA performance
* Provide operational updates to management and clients
* Ensure reporting deadlines are met

### **Skills and Competencies**

* Excellent communication and stakeholder relationship management skills
* Strong customer service orientation
* Team leadership and collaboration skills
* Strategic planning and coordination ability
* Problem\-solving and analytical thinking
* Innovative and continuous improvement mindset
* Financial and commercial awareness
* Project and resource management capability
* Conflict management and negotiation skills
* Knowledge of maintenance planning and contractor management
* Technical reporting and administrative capability

### **Qualifications**

**Qualifications**


* Grade 12 (Matric)
* Relevant tertiary qualification, preferably in Engineering or a related field


**Experience**


* 2 to 5 years' experience in Facilities Management, Engineering, Property Management, or Project Management
* Experience managing technical and non\-technical teams
* Demonstrated knowledge of facilities maintenance operations
* Strong understanding of SHEQ principles and compliance requirements
* Working knowledge of Service Level Agreements (SLAs)
* Understanding of Labour Relations Act (LRA) and Industrial Relations (IR) processes
* Valid driver's licence and reliable transport
* Proficient in Microsoft Office Suite

Maintenance Supervisor

**Job Description**
===================

To provide an exceptional experience to private clients focused on foundational wealth creation, accumulation, and protection strategies. Enhance client engagement and loyalty by applying contextual Money Management principles, driving growth in the Vertical Sales Index (VSI), and fostering long\-term client retention and entrenchment.
* Contribute to the development of larger overall area budget
* Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
* Research and design a longer term financial resource requirement plan for the area of responsibility
* Present the business case to motivate for financial resources
* Analyse and develop implementation plans against the forecasted financial budget
* Develop tactical budget for area of responsibility that minimise expenditure and manage costs
* Control the budget for area including the authorisation of expenditures and implementation of financial regulations.
* Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy\-in
* Engage in cross\-functional relationships to obtain and to provide work support
* Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
* Apply a customer\-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships.
* Ensure that the customer is at the centre of the business philosophy, operations and ideas.
* Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
* Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
* Creates risk awareness and manages audit findings
* Participate in Group risk forums where required and cascades relevant information through team
* Brainstorm, identify, implement and drive innovative best practice ideas within the organisation to ensure increased efficiencies
* Create and participate in specialist communities of practice and represents the organisation at Group and industry level to share best practice insights and solutions
* Drive strategic projects, change management and platform integration across operations
* Leverage Group capability to exploit opportunities
* Ensure and encourage adherence to an operational framework of policies and procedures
* Execute defined business strategy by translating it into the business operations
* Communicate policy modification, objective achievement progress and critical success factors to impacted stakeholders
* Ensure the development and implementation of multiple practices in alignment with operational policy and procedural frameworks
* Identify interconnected problems, determine its impact and use to develop best fit alternatives; driving best practice solutions
* Be aware of, and responsive to local conditions
* Influence the development of appropriate organisational structures, capacity and delivery systems. Identify development needs and select effective solutions to address personal development gaps to facilitate self improvement
* Develop and implement a personal development plan
* Demonstrate a commitment to continuous personal improvement as a life\-long learner and encourage the same in others
* Share information and empower others to act
* Acts as a role model for continuous professional development in area of expertise
* Lead a development culture where information regarding successes, issues, trends and ideas are actively shared
* Build and sustain collaborative working relationships with relevant peers and stakeholders to achieve productivity synergies
Lead specialist communities of practice and contribute positively to own and organisational knowledge improvement  
* 

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

25/08/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Private Clients Advisor

### **About Us**


Tsebo Facilities Solutions is looking for a Workplace Coordinator to provide comprehensive site administration and workplace support services to ensure efficient daily operations, effective helpdesk management, financial and vendor administration, and exceptional customer service. The role supports the delivery of workplace services in accordance with contractual obligations, Tsebo policies, and client requirements to achieve maximum customer satisfaction.



As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE\-PAGER to find out more about who we are in a nutshell.

### **Duties \& Responsibilities**

**Operational Delivery**


* Perform site administration functions to support professional and efficient workplace management services.
* Monitor work orders and purchase orders daily to ensure timely execution and completion.
* Conduct monthly verification of work\-in\-progress (WIP) and report variances.
* Oversee Helpdesk operations to ensure response and resolution timelines are achieved.
* Manage supplier documentation, invoices, service reports, and delivery notes.
* Maintain accurate filing systems for purchase orders, invoices, quotations, and delivery notes.
* Conduct site inspections and implement corrective actions where required.
* Ensure all service requests are logged, monitored, completed, and appropriately signed off.
* Assist with meeting administration, minutes, and follow\-up actions.


**Financial Administration \& Vendor Management**


* Ensure compliance with Tsebo financial policies, controls, and expenditure authorisation levels.
* Monitor purchase orders and invoice processing to ensure timely payment cycles.
* Assist with procurement administration and supplier onboarding processes.
* Obtain and verify supplier invoices and statements.
* Liaise with suppliers regarding payment queries and account reconciliations.
* Submit invoice schedules and financial documentation within stipulated deadlines.
* Monitor expenditure against approved budgets.
* Support financial audits and maintain accurate financial records.
* Ensure vendors comply with contractual and commercial management requirements.


**Contractual Compliance**


* Ensure compliance with client financial policies and procedures.
* Maintain accurate records to support reporting and planning requirements.
* Support budget management processes through accurate recording of actual expenditure.
* Assist with accruals, prepayments, provisions, and budget reporting requirements.
* Promote transparent financial management practices in line with contractual obligations.


**Customer Service \& Stakeholder Management**


* Deliver exceptional customer service to internal and external stakeholders.
* Respond to client enquiries, concerns, and service requests promptly.
* Conduct customer satisfaction surveys and support service improvement initiatives.
* Manage escalated customer issues and ensure effective resolution.
* Maintain positive relationships with clients, suppliers, and internal teams.
* Support operational efficiency through continuous improvement of workplace processes.


**Reporting**


* Prepare and distribute accurate monthly operational and financial reports within agreed timelines.
* Maintain records, dashboards, and administration systems required by management and clients.


**Compliance, SHEQ \& Governance**


* Adhere to Tsebo Safety, Health, Environmental and Quality (SHEQ) policies and procedures.
* Ensure ethical conduct and compliance with company policies.
* Promote Tsebo's brand, values, and corporate citizenship.
* Undertake additional responsibilities as reasonably required by management.

### **Skills and Competencies**

* Proficient in Microsoft Office Suite.
* Working knowledge of Infor EAM or similar facilities management systems.
* Knowledge of facilities management equipment, materials, suppliers, and service providers.
* Understanding of procurement and financial administration processes.
* Financial and business acumen.
* Excellent report writing and documentation skills.
* Customer service and hospitality\-focused approach.
* Problem solving and analytical skills.
* Strong organisational and time management capabilities.
* Excellent verbal and written communication skills.
* English proficiency; additional languages advantageous.
* Bilingual capability advantageous.

### **Qualifications**

**Qualifications**


* Grade 12 (Matric) (Non\-negotiable)


Preferred


* Diploma or equivalent qualification in:
	+ Business Administration
	+ Facilities Management
	+ Hospitality Management
	+ Helpdesk Operations Management
* Relevant tertiary technical education and experience.


**Experience**


* Requirements Minimum 3 years' experience in a similar facilities management, workplace management, hospitality, or administration environment.

Workplace Coordinator

**Who are we?**
Sanlam Life Ltd is one of the top financial services providers in the South African market.
We’re all about building strong, lasting relationships with our financial advisors. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our financial advisors to realise their worth.
Our company is built on a respect for what people are worth and an appreciation for what they can become. We know that your worth is infinite and unique – and want to inspire you to realise this worth.


This is why we give each and every person who is contracted at Sanlam the opportunity to make the most of who they are, and to be recognised, respected and rewarded for their capabilities.


**What will you do?**

The purpose of the role is to provide new and existing clients with professional and relevant financial advice, planning and products (sales) that are suited to their needs and requirements. Undertake the procurement of sustainable business of a high quality, in accordance with the business targets set. Maintain and service these clients as part of a long\- term relationship which builds loyalty to the brand and generates ongoing advice and sales. Undertake these activities within a compliant and ethical manner which results in the building and sustaining the Sanlam Group business and brand.
**What will make you successful in this role?**
**1\. Assist in growing the Sanlam Adviser Business**
* Be committed to the marketing plans and targets set for growing and developing the business as set forward by the distribution strategy.
* Apply knowledge and understanding of market segmentation and customer profiles to support sales and growth within the defined market.


Undertake relevant behaviours to attain targets relating to:
* Revenue generation (Single and recurring premiums)
* Activity quotas
* Promote the Sanlam brand
* Treating customers fairly to be applied to all client engagements
* Role is aligned to your personal career aspirations


**2\. Networking, prospecting and leads generation**
* Face to face interactions, social or business, to create business opportunities.
* Prospecting of new clients through creative opportunities such as business/social networks, associations or ad hoc presentations.
* Turning trusted relationships into business relationships.
* Strengthening existing relationships by increasing the current service.
* Use existing sources to establish opportunities across Sanlam businesses.
* Personalised client value propositions.
* Marketing on social media.
* Undertake selected client focused activities to generate leads and informal prospecting opportunities.
* Mining of existing client base to identify marketing gaps and sales opportunities within the middle\-high and affluent market.
* Structuring and implementing focused campaigns with new or existing clients in the defined market.
* Requesting active and ongoing leads and referrals from others.
* Monitoring and respond to client activities such as maturities, cancelations or surrenders within the defined market.


**3\. Client consultations and sales**
* Ensure all client interactions are compliant in terms of disclosures and advice given (provide written/ electronic information required for compliance).
* Undertake comprehensive fact finding with each client to lift needs and priorities. Document these findings.
* Conduct a financial needs analysis, using the relevant e\-tools / instruments or systems, to ascertain the clients full financial situation; or utilise the services of a Para\-Planner for this. (Draw policy history).
* Provide sound personal financial planning advice.
* Apply financial knowledge in putting together a plan that meets the needs of the client for a balanced portfolio.
* Present financial solutions to the client in a professional and competent manner aligned to Treating Customers Fairly.
* Use relevant processes and system tools to capture analysis information and update records accordingly.
* Review clientÃ¢â¬â¢s portfolio annually by undertaking the above steps.


**4\. Client Service**
* Ensure all client interactions are ethical, courteous and professional.
* Follow\-up or refer all existing business queries to be resolved timeously through support.
* Strive for excellent, value\-added service to clients so that they do not seek competitor products or services.
* Undertake continuous learning in terms of knowledge, skills and market/industry issues so as to service clients within the defined market.
* Initiate long term client relationships and maintain a relational focus.


**5\. Monitor, update and reporting (weekly/monthly)**
Document and present the following activities:
* Number and profile of contacts, appointments, consultations.
* Issued business and revenue against targets.
* Update client details on records.
* Appropriate workflow and activity monitor system entries.
**Qualification and Experience**
Grade 12
Financial Advisory and Intermediary Services Act (FAIS) "Fit and Proper" requirements and Regulatory Examination successfully completed if registered with Financial Sector Conduct Authority (FSCA) for more than 24 months.**Knowledge and Skills**
Financial advice and support
Production target achievement and budgeting
Compliance and risk management
Client relationship management
Financial planning and recommendations**Personal Attributes**
Communicates effectively \- Contributing independently
Tech savvy \- Contributing independently
Action orientated \- Contributing independently
Interpersonal savvy \- Contributing independently
Persuades \- Contributing independently**Build a successful career with us**

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.**Core Competencies**
Collaborates \- Contributing independently
Being resilient \- Contributing independently
Drives results \- Contributing independently
Cultivates innovation \- Contributing independently
Customer focus \- Contributing independently**Turnaround time**

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers.**Our commitment to transformation**

The Sanlam Group is committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse, inclusive and equitable work environment as we believe these are key components to ensuring a thriving and sustainable business in South Africa.

Financial Planner : THABANI MO BLUESTAR FINANCIAL ADVISOR

Financial Planner : GRACIEN MO BLUESTAR

Are you passionate about shaping trusted legal content and excited by the opportunity to apply AI\-enabled tools to transform how legal knowledge is created and maintained?


Do you thrive on building strong relationships with legal experts while influencing content strategy, quality, and innovation on a global scale?


**About our Team**

LexisNexis Legal \& Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (http://www.relx.com), a global provider of information\-based analytics and decision tools for professional and business customers. Our company has been a long\-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi\-model approach that prioritizes using the best model from today’s top model creators for each individual legal use case. The company employs over 2,000 technologists, data scientists, and experts to develop, test, and validate solutions in line with RELX Responsible AI Principles (https://stories.relx.com/responsible\-ai\-principles/index.html).


**About the Role**

We are looking for a highly collaborative and commercially minded Commissioning Editor to lead the acquisition, commissioning, and evolution of authoritative legal content portfolios across print and digital platforms. In this role, you will combine editorial expertise, stakeholder engagement, and AI\-enabled content development to ensure legal content remains current, trusted, and market\-leading while helping shape how legal knowledge is created, maintained, and delivered at scale. You will own relationships with expert legal authors and commission new content aligned to strategic priorities. Through effective commissioning and content development, you will help deliver improved time\-to\-market, content quality, and market coverage.


**Responsibilities**

* Commission and manage legal content portfolios across digital and print platforms, ensuring quality, timeliness, and alignment with strategic and commercial priorities, while optimising portfolios through AI\-enabled lifecycle management.
* Recruit, onboard, and manage external authors and reviewers, setting clear expectations on scope, style, delivery, update cadence, and driving author adoption of AI\-supported drafting and review models.
* Own the end\-to\-end commissioning lifecycle, including business case development, budgets, contracts, schedules, quality standards, and the realisation of agreed commercial and operational benefits.
* Plan and prioritise content development and updates by tracking legislative, regulatory, and case\-law developments using AI\-enabled tools to support horizon scanning, prioritisation, and impact assessment.
* Use subject matter expertise to support design and testing of generative and agentic AI tools to support commissioning, research, updating, and maintenance of legal content at scale, applying expert judgment to evaluate and refine outputs.
* Operate with AI as a standard part of the workflow, using LLMs and AI\-enabled tools daily, documenting and refining prompts, and applying editorial judgment to verify and improve outputs before publication or stakeholder use.

**Requirements**

* Legal or professional background, with an LLB or equivalent demonstrable experience strongly preferred.
* Experience in commissioning, legal publishing, content development, with evidence of portfolio ownership and decision\-making responsibility.
* Clear communication skills and adaptability, with the resilience and influence needed to lead through change.
* Ability to build strong and trusted relationships with expert authors and stakeholders.
* Strong editorial and commercial judgment.
* Excellent project management capabilities.
* Technological fluency and confidence working with AI\-enabled tools.
* Commitment to innovation and continuous improvement.

**Work in a Way That Works for You**

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long\-term goals.


**Working Pattern**

Working flexible hours \- flexing the times when you work in the day to help you fit everything in and work when you are the most productive.


**About the Business**

LexisNexis Legal \& Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision\-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

  


**We know your well\-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click** **here** **to access benefits specific to your location.**

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1\-855\-833\-5120\.


**Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams** **here** **.**

Please read our Candidate Privacy Policy .


We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.


***USA Job Seekers:***

EEO Know Your Rights .

Commissioning Editor

Hair Sales Representative:

Confident Go Getter Required.

With a passion for customer service and a drive to exceed sales targets, you will play a vital role in supporting existing accounts, focusing on building the brand in gaining new customers through your dedication, experience and knowledge. Establishing strong relationships with new customers.

Minimum 2\-year Hair Dressing Qualification

Minimum 1 year Hair Dressing Sales Expereince

Target Driven

Must have own reliable transport \& valid driver's license

Hybrid Position \- on Road / in store

Job Type: Full\-time

Education:

* Certificate (Required)

Experience:

* Sales: 1 year (Required)

Work Location: In person

Hair Sales Representative

**PURPOSE OF THE ROLE** 
  





 The Appointment Setting Specialist is responsible for contacting existing and prospective residential energy customers to arrange appointments for the To conduct maintenance on their smart meters. This is a customer service–led role, focused on delivering a positive customer experience while accurately booking and confirming appointments in line with operational and regulatory requirements.
   





 You will act as a trusted point of contact, ensuring customers understand the purpose of meter maintenance, what to expect on the day, and how to prepare for their appointment.
   





**RESPONSIBILITIES OF THE ROLE** 
  




* Contact residential customers via outbound and inbound calls to arrange energy meter Maintenance appointments
* Clearly explain the purpose and benefits of getting their meter maintained.
* Confirm customer details, property access requirements, and availability
* Book, reschedule, and confirm appointments accurately on internal scheduling systems
* Provide clear information of appointment details, timeframes, and what customers need to prepare
* Handle customer queries, concerns, and objections professionally and empathetically
* Adhere to all energy industry regulations, data protection, and compliance requirements
* Maintain accurate customer records and notes on CRM and booking systems
* Meet quality, productivity and appointment accuracy targets.


 Requirements
   

  


**QUALIFICATIONS/EDUCATION and EXPERIENCE:** 
  




* Matric or Equivalent qualification
* Minimum 1 year’s Customer Service or Call Centre Experience
* International Campaign experiences is advantageous
* Ability to work in UK hours and weekends.
* Reliable transport for late shifts



**CORE SKILLS AND COMPETENCIES** 
  




* Excellent written English communication skills (Grammer, Spelling and tone)
* Strong customer\-centric mindset with problem\-solving approach
* High attention to detail and accuracy
* Strong time management and organizational skills
* Resilient, adaptable and able to work under pressure
* Tech\-savvy with the ability to learn new systems quickly.


 Benefits
   

  

* Competitive Salary
* Attendance bonus
* Performance\-based Incentives
* Career progression and promotion opportunities
* Group Life Plan (Life Cover, Disability Benefit and Dread Disease and Funeral Cover)

Appointment Setting Specialist

\* Handling all calls,client appointments and payments

\* Stock control

\* Dealing with all day to day for the laser clinic

\* Communicating with suppliers

Pay: From R10 000,00 per month

Experience:

* Admin : 2 years (Preferred)

Work Location: In person

Front Desk Receptionist

**Direct Reporting Line:**  

Head Student Experience  

  

**Emeris** consolidates resources and expertise from **IIE Varsity College, IIE MSA, IIE\-Vega School, and IIE School of Hospitality \& Service Management**, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.  

  

**Emeris Westville Campus has a vacancy for a Student Relations Specialist (Maternity Cover) Fixed \- Term Contract.**  

  

**Duties and Responsibilities:** **Student Registration and Academic Progression Counselling**

* Facilitates consultations with students in cases where a change is required to their current registration contract, e.g. this could be for students who wish to change within a semester, between semesters or between years of study.
* Works with the Admission Centre to understand different curriculum scenarios (e.g. phase\-in and phase\-out etc.) to ensure that the student is advised correctly.
* Supports the Senior Student Relations Specialist, Campus Deputy Head and/or Head: Academic Operations and/or Deputy Head: Academic Operations in co\-ordinating the Retention Project on campus.

**Active Student Engagement and Support**

* Delivers the academic orientation programme for new and returning students by means of programme information presentations, an overview of pertinent academic policies and an outline of the academic year etc.
* Manages the dissemination of student related policies (new and updates).
* Attends informal meet\-and\-greet sessions with students.
* Facilitates Programme Information Sessions by addressing students in class with a view to explain and induct the students on the relevant policies and procedures that govern student life on campus.
* Facilitates follow\-up Programme Information Sessions by way of email broadcasts that occur throughout the year and that drip feed policy and procedure related information to the students as is deemed necessary by the Academic Operations department.
* Conducts periodical class visits to canvas student concerns and share relevant information.
* Provides assignment submission support with regards to the correct anti\-plagiarism tool applicable to the respective programme.

**Student Query Resolution**

* Resolves student queries via the appropriate channel/s within a committed time frame in line with the agreed Service Level Agreement for the Student Relations Centre and escalates queries to the Senior Student Relations Specialist where appropriate.
* Captures details of all student contact made by the Student Relations Centre on the academic system.
* Provides various letters/documents that are generated from the academic system on request by students.
* Assists with unresolved queries from The Student HUB and escalates queries to the Senior Student Relations Specialist where quires require further attention.
* Assists with the roll out of all relevant customer related surveys.

**Cross Departmental Query Resolution**

* Liaises with various departments on campus to stay up\-to\-date with any relevant changes or developments in those departments in order to enable the smooth processing of student queries.

**Team Support, General \& System Administration**

* Responsible for ensuring all student notes are captured in the academic system.
* Maintains a good knowledge of products and policies in order to ensure that students are advised correctly.
* Identifies and flags student query trends and escalates these identified trends to the Senior Student Relations Specialist where required.
* Supports other members of the Student Relations Centre team to ensure and drive the efficient resolution of student queries.
* Complies with The Protection of the Personal Information Act (POPIA) legislation relevant to the Student Relations Centre.
* Supports and collaborates with other members of the Academic Operations team to ensure the efficient running of the Academic Operations department as a whole.

**Competencies / Skills required:**  

* Advanced Interpersonal and communication skills
* Computer proficiency
* Planning \& time management skills
* Results driven and able to handle pressure
* Professionalism
* Empathy
* Customer service driven/focused
* Advanced administrative and organisational skills

**Minimum Qualification Requirement:**  

* Minimum of a National Diploma/Advanced Certificate (NQF Level 6\)
* Advanced Diploma or Degree (NQF Level 7\) is advantageous.

**Minimum Work Experience Requirement:**  

* Minimum of 2 years administrative and customer service experience.
* 1 year of operational management/ project management experience.

**Salary:**  

* Competitive salary commensurate with experience.

**Benefits:**  

* Lifelong learning opportunities through LinkedIn Learning subscriptions.
* Staff and family discounts on educational programs within our brand portfolio.
* Incentive bonus structure based on performance and achievement of goals.
* Birthday vouchers to celebrate your special day.
* Competitive annual leave allowance for well\-deserved time off and rejuvenation.

**Application Response:**  

* Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews

**Technical Support:**

* Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance : https://hire.simplify.hr/ContactUs

**Emeris** is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.

Student Relations Specialist (Maternity Cover) Fixed -Term Contract

Dis\-Chem Pharmacies requires the services of a reputable Pharmacist for their Amanzimtoti Store.You will be responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.  

  

  

  

**Minimum Requirements:**  

**Essential:**

* Grade 12 / Matric
* BPharm / equivalent qualification
* Registered with the South African Pharmacy Council (SAPC)
* Min 2\- 3 years' experience in Pharmaceutical
* 2\-3 years retail pharmacy experience
* Computer literate – MS Office

 **Advantageous:**

* Relevant retail/ FMCG experience
* Third additional language
* SAP experience
* E\-scripting experience
* Registered tutor
* Unisolv experience

**Duties and Responsibilities**

  

Dispensing of Medication:

* Dispensing of Medication under direct personal supervision of Pharmacist
* Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council. •
* Capture script details accurately and verify patient’s details on the system.
* Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
* Provide accurate instructions to the patients regarding the correct use of medicine supplied.
* Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.


Customer Service:

* Advise and assist patients at the dispensary, self\-medication counter and front\-shop.
* Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
* Explain all medical aid costs to patients. Administration:
* Process all paperwork necessary for the accurate submission of claims to medical aids.
* Correct errors on scripts rejected by medical aid.
* Ensure authorization of chronic, HIV and AIDS and oncology medication.
* Maintain customer profiles on the system.
* Merge profiles locally and Vexall should be notified to merge profiles centrally.
* Take note of any messages on the customer profile and take suitable action.


Stock Control:

* Report on low \- / out of stock levels and stock errors to the dispensary manager.
* Facilitate Bi\-annual stock takes.
* Exercise stock, cash and asset control

 **Competencies:**  

**Essential:**

* Comprehensive medicine knowledge including common dosing regimes, interactions and counselling to ensure appropriate and effective treatment outcomes. Understanding of Retail as pertains to pharmacy.
* Ability to think critically
* Possess excellent communication skills to guide patients on medication usage and side effects. Excellent communication skills, including the ability to communicate with people from all sections of the community. English and 2nd language – Read, write and speak
* Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
* Acts as a role model to others and talks to others about the need for high standards and quality. Demonstrates drive to ensure that quality is not compromised.
* Time management. Able to meet deadlines. Demonstrate patience and the ability to remain calm in stressful situations.
* Computer, numerical skills. Unisolv and SAP, E\-Scripting

 **Special conditions of employment:**

* Registered with the South African Pharmacy Council
* Willing and able to work retail hours
* Controlled room temperature, security, limited space, health and safety, risk stock
* Physically fit and able to stand for long periods
* Valid driver’s license and own reliable transport
* South African citizen
* MIE Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

  

**Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Pharmacist - Amanzimtoti

Talent Match Africa connects experienced professionals in Africa (just like you!) with international employers from around the world (places like the USA, Australia, the UK, India, and Europe). Since 2016, we’ve been providing employability services to professionals across technology, finance, digital marketing, graphic design, and more. We currently have several permanent roles available at our offices in Johannesburg (Sandton) and Durban (Umhlanga), working for incredible international compan…

Customer Service Specialist

**Job Title**
 USA German Speaking Customer Service Advisor
   

  

**Job Description**
 Join Concentrix Today!
   

  

 Our German\-speaking Customer Service Advisors work on behalf of a global customer\-centric company, supporting consumers from around the globe.
   

  

 Your new career will involve providing exceptional customer experiences, primarily through inbound calls.
   

  

 You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer\-focused role, you will be required to work towards performance\-based targets actively.
   

  

**This Customer Support Advisor role at Concentrix is a great match if you:**
* Fluent in German (B2 level)
* Matric qualification
* Ability to work rotational shifts (24hours)
* Are self\-motivated and highly responsible
* Strong attention to detail
* PC Literate (Speed, accuracy and navigation)


**What is in it for you?**
**In this role, we offer benefits that help you support your unique lifestyle:**
* A monthly salary of R24 000\.
* Medical aid for the main member / medical insurance for the employee and two dependents
* Provident Fund
* Subsidized transport
* Fantastic Employee Assistance Programme (EAP)
* Access to financial well\-being sessions, will writing sessions and stress management sessions
* Team building and upskill training opportunities
* Interactive and inclusive company culture
* Relocation package for candidates outside KZN on offer.


**Expectations** 
 .
   

  

* Taking ownership of high\-profile, escalated cases from beginning to resolution
* Manage work orders within business SLA's
* Proactively offer solutions to any issues or concerns that customers might face
* Consistently applying agreed behavioural and compliance standards
* Sharing knowledge and skills with other members of the team
* Communicating new information that is relevant to the campaign to colleagues, customers and managers
* Developing and maintaining current knowledge of the campaign
* Ensuring first contact resolution at all times
* Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes
* Providing excellent customer experiences at all times
* Verifying and updating customer information
* Proactively offer solutions to any issues or concerns that customers might face
* Your qualifications and experience


 Join a company where you can grow and develop in your career, where we are fanatical about our clients and staff, as we become the greatest customer engagement services company in the world, rich in diversity and talent.
   

  

 Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game\-changers around the globe call Concentrix their “employer of choice.” Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!
   

  

**Eligibility to work**
 In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company’s EE Plan.
   

  

**Disclaimer**
 The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.
   

  

 Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

USA German Speaking Customer Service Advisor

* Provide excellent customer service
* Computer literate
* Handle enquiries and memberships
* Handle admin tasks and front desk operations
* Must be able to start immediately
* Able to work independently and perform effectively under pressure

Pay: Up to R6 000,00 per month

Work Location: In person

Front desk admin

Recruiter Stafflink Recruitment Solutions Job Ref STL 1744 Date posted Monday, August 3, 2026 Location Durban, South Africa Salary R50K CTC per month SUMMARY Coega KZN POSITION INFO Purpose of the position. The Customer Service Manager will lead customer service operations, ensuring seamless delivery route planning, order fulfillment, and compliance with food safety and quality standards. This role is pivotal in maintaining service excellence across restaurants and distribution centers, while d…

Customer Service Manager

KEY REQUIREMENTS TO MEET FOR CONSIDERATION:You will have completed Matric, coupled with 3-5 years' experience in customer service, client coordination or account administration within a warehousing, fulfilment, logistics or promotional marketing environment.Proven experience managing a strategic national customer account, ensuring exceptional service delivery across multiple regions and acting as the primary point of contact for all customer enquiries and fulfilment requirements.You will have s…

National Customer Service Consultant

Introduction A well-established manufacturing and distribution company based in Strydom Park, Randburg, is looking for a Customer Service, Operations & Logistics Administrator to join their team. This is a hands-on role suited to an organised, energetic and solutions-driven individual who enjoys working across customer service, purchasing, logistics, stock, administration and order coordination . The successful candidate will play a key role in ensuring that customer orders are processed accura…

Customer Service, Operations & Logistics Administrator

**Preference will be given to equity candidates:**  

**Gender \& Group****African Male/White Male/Coloured Male**  

**Job purpose:**
To assist the branch manager with all duties and responsibilities and perform the duties of the branch manager in their absence.  

**Key Accountable Responsibilities:*** Responsible for assisting the branch manager to meet set branch loan application Sales targets by promoting Credit Loans and assisting customers.
* Responsible for assisting the branch manager to set branch Collection targets, by actioning company procedures and instructions for collections, and following up on collections of customer loan instalments.

  

**Competency and qualification requirements:*** Minimum: Grade 12
* Certificate/Diploma in Micro Lending Frontline Services (NQF L4\)
* 2 years’ experience in Micro Finance
* Valid Driver’s License
* Computer literacy at a basic level

Front Office Manager

German-Speaking Customer Service Consultant Umhlanga, Durban | On-Site | Start Date: 30 August/October 2026 Fluent in German (B2–C2) and looking for an exciting opportunity by the coast? Join an international online retail project supporting customers in German and English. Key Responsibilities Provide customer support via phone, email, and chat Assist with online orders, deliveries, and general enquiries Deliver professional service in German and English Work in a fast-paced, customer-focused …

German-Speaking Customer Service Specialist

**Role and Responsibilities**  

**Have entry\- level of experience and understanding in the following services:**

* Microsoft Windows for Endpoints
* Microsoft Office
* Microsoft Office 365 Suite
* Desktop and Laptop hardware fundamentals


 Have entry\-level of experience and understanding in the following services:

* Mimecast
* Anti\-Virus
* Microsoft Active Directory On\-Premise


 Have an entry\-level experience and understanding in the following services:

* Microsoft Group Policy
* Microsoft Azure Active Directory
* Network – Firewall, Switches, Access Points, Routers and Controllers
* Network – WAN and LAN fundamentals
* Third\-Party Applications (Not Limited To) – Exclaimer, Code 2, Sage, M\-Files


 Have the ability to perform the following functions:

* Be a technical escalation point to resolve incidents which lower tiered Engineers are unable to
* Be a mentor to lower tiered Engineers
* Ability to write Work Instructions and Standard Operating Procedures for common tasks
* Work within a Service Desk ticketing application and ensure that tickets assigned to you are communicated on and resolved with SLA
* Assist Operations Managers with technical queries when needed
* Be willing to work unscheduled overtime if required

**Qualifications and Education Requirements**

* Grade 12 – Required
* A\+ and N\+ \- Required
* Microsoft 365 Certified: Endpoint Administrator Associate – Beneficial
* Bachelor’s Degree in Computer Science or Information Technology Diploma \- Beneficial

**Preferred Skills**

* Excellent verbal communication
* Excellent written communication by following email etiquette best practice
* Ability to work independently and unsupervised
* Ability to work in a multi\-tenanted environment
* Ability to work with other Business Units and Vendors with the primary goal being providing exceptional service to the customer
* Interest in wanting to keep abreast of technology in the IT industry
* Interest in wanting to keep obtained certifications updated and willing to certify in new technologies in accordance with the business strategy and personal roadmap
* 2\-3\+ years of experience in a similar technical role

Onsite Desktop Engineer - Morningside

Job description: Do you have a passion for travel and a talent for delivering a consistent celebrity service? If so, we would love to have you on our team as a Customer Service Advisor. As a Customer Operations Advisor, you will be handling inquiries via phone, live chat, social media, and email. You will work in a fast-paced contact centre environment, where we want you to be truly passionate about travel and have an unrivalled desire to become the expert in your field. You will use this knowl…

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