Browse live customer service jobs in Middelburg, Mpumalanga. Salaries, top employers and how to apply. Updated regularly.

**Preference will be given to equity candidates:**  

**Gender \& Group****African Male/White Male/White Female**  

**Job purpose:**
To promote, assist and enable clients to apply for credit loans, ensuring that these loan applications meet with all credit granting Regulatory and Policy compliance.  

**Key Accountable Responsibilities:*** Meets monthly set Loan application Sales targets by promoting Credit Loans and assisting customers.
* Meets monthly set Collections targets, by actioning company procedures and instructions for collections, and following up on collections of customers loan instalments.
* Accurately updates and maintains records, and branch housekeeping standards in a tidy and timely manner.
* Provide a professional and friendly service to all internal and external customers at all times

  

**Competency and qualification requirements:*** Minimum: Grade 12
* Certificate/Diploma in Micro Lending Frontline Service (NQF L3\)
* 2 years’ experience Micro finance industry
* Mathematical Literacy

Consultant

**MAIN PURPOSE OF THE ROLE**  

  

The Strategic Partner Executive (SPE) is responsible for developing, maintaining, and expanding relationships with strategically important customers in Africa. Typically managing 20 \- 30 key accounts in the SADC and IOI Region, the SPE is accountable for achieving sales targets and delivering on strategic account objectives.


The SPE represents the full portfolio of the company’s brands, products, and services within assigned accounts.  

  

This role leads the customer account planning cycle and ensures that customer needs and expectations are consistently met through effective collaboration and execution.

**Strategic Partner Executive Job Duties and Responsibilities.**

* Build and maintain strong, productive professional relationships with key stakeholders within assigned customer accounts.
* Create a travel plan and execute in the various regions
* Report back to Exco monthly on travel and activities
* Coordinate internal resources, including Product and Sales Specialists, Support, Service, and Management teams, to achieve account performance objectives and customer expectations.
* Achieve assigned sales targets and strategic objectives across allocated accounts.
* Lead joint strategic account planning processes, establishing shared performance goals, financial targets, and key milestones for 1\- to 3\-year plans.
* Continuously assess, clarify, and validate customer needs to ensure alignment and value delivery.
* Drive solution development initiatives that address customer requirements while coordinating cross\-functional teams.
* Meet and exceed assigned profitability and revenue targets.
* Deliver on strategic customer objectives as defined by company leadership.
* Develop and maintain comprehensive strategic account plans in line with company standards.
* Ensure high levels of customer satisfaction in accordance with company benchmarks.
* Complete all required training and development programmes within specified timeframes.

**REQUIREMENTS**

**Internal training associated with competencies:**

* During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on\-the\-job training experience.

**Requirements :**

* Grade
* 5 \- 6 years’ experience in Strategic Account Management, or Channel Sales in Africa (SADC preferred)
* 6 years’ experience in a strategic, customer\-facing role.
* Strong proficiency in Microsoft Excel
* CRM system experience required; Accpac experience advantageous

**Skills and Abilities**

* Proven experience in managing and growing key client accounts in the SADC region preferred
* Solid understanding of the account planning cycle within the African ICT industry
* Experience in relationship management and cross\-functional resource coordination
* Financial management experience, including tracking and meeting revenue/profitability targets
* Marketing exposure, including campaign development and execution
* Strong understanding of client markets and industry dynamics
* Experience developing and managing sales or marketing campaigns
* Proficiency in Microsoft Excel; experience with CRM systems (Accpac advantageous)

**Ability to meet Job Requirements:**

* Fluent in English.
* Own reliable transport.

**Office Requirements****:**

* Office\-based working environment except when travelling
* Semi\-formal dress code.
* Working hours are from 08:00 – 17:00\.
* Excellent international business language skills (English), both written and verbal.
* Reliable transport to and from the office.

**NOTE:**

  

* This is a permanent position subject to a successful three\-month probationary period.
* You will be required to perform such duties as reasonably required by the business.
* Your job description may be amended from time to time if it is valid and reasonable.
* You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
* Duties must be performed faithfully, diligently, and to the best of your abilities.
* You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
* You may be required, within reason, to work outside of set duties and/or perform in more than one role

Strategic Partner Executive - Africa

We are currently recruiting for our high\-performing and busy Pedros store in Mitchells Plain.
  
  

This opportunity is ideal for motivated individuals who thrive in a fast\-paced environment and are committed to delivering excellent service while supporting our continued growth and operational excellence.
  
  

**DUTIES AND RESPONSIBILITIES:**  

Overseeing overall operation of the restaurant/ take\-away
  
Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
  
Overseeing and managing stock control, purchasing and orders
  
Dealing with customer complaints and maintaining customer service levels of the restaurant/ take\-away
  
Maximising profitability and meeting sales and GP% targets, including motivating staff
  
Managing staff including discipline and work rosters
  
Work within a team and drive the restaurant/take\-away forward
  
Ensuring compliance with health and safety regulations
  
  

**REQUIREMENTS:**  

Restaurant and Fast\-Food Service experience. Minimum 1\-year related experience required
  
GAAP/ Micros experience and knowledge \- advantageous
  
Management skills
  
Organizational skills
  
Customer Service and good verbal communication skills
  
Problem\-solving skills

Junior Store Manager - Mitchells Plain

NO PHONE CALLS NOR WALK\-INS WILL BE ACCEPTED!!!

We are looking for a key account manager with a strong background in dealing with retailers in the FMCG/General Merchandising to join our Joburg team. You will be fully responsible in the management of allocated customer for sales and stock holdings. You will need to ensure steady and long\-term relationships with existing clients while maintaining growth, you are also required to seek and obtain new customers. This is a dynamic role that requires a combination of sales leadership and customer relationship management.

The successful candidate will have the following skills and attributes:

* Be proactive and have a positive outlook on life
* Ambitious
* Customer orientation
* Willing to go the extra mile
* Be service oriented
* Excellent telephonic, written and communication skills
* Good organizational skills (Time management etc.)
* Strong negotiating ability
* Presentation Skills
* Willingness to learn
* Outgoing and confident
* Fully computer literate – Word, Excel \& Outlook
* Highly numerate
* Deadline driven – tight monthly deadlines

**Duties Include but are not limited to:**

* Manage and achieve Sales and Budgets with allocated customers across all divisions within Laceys for the financial year.
* Manage and achieve sales within allocated customers across all buying categories for your allocated customers.
* Managing and developing good long\-term business relationships with your customers.
* Customers need to be seen on a regular basis. Monthly tasks to run through with customer include but are not limited to:
* **a.** Manage current business
* **b.** Drive promotions
* **c.** Manage stocks
* **d.** Generate orders
* **e.** Plan Forward
* **f.** Tackle any issues
* **g.** Analysing stock and sales performance
* **h.** Ensure stocks going to stores are being merchandised effectively and correctly, and report back with any correction, critic or praise.
* **i.** Store Visits
* **j.** Present new possibilities to your customer in terms of range, as well as any successes you or your fellow KAM’s have had with other retailers.
* Acquiring a clear understanding of your customers operation, needs and requirements and knowing who to deal with across all divisions and categories.
* Expanding the business relationship with customers by continuously proposing solutions to meet their needs, this includes:
* **a.** Presenting new products.
* **b.** Prosing monthly deals and buys.
* **c.** Market research into what’s working for them so we can source accordingly.
* **d.** Managing forecasts of core KVI’s to ensure stock availability.
* **e.** Executing promos timeously.
* **f.** Managing existing stocks within their business to avoid aged and over stocks.
* Obtaining New relationships with major retail chains not already working with the company.
* Ensure the correct products are presented, placed and delivered to customers timeously.
* Serve as the link between company and division strategy and execute with your relative customers.
* To always be punctual to your customers and peers, arrive early for meetings, submit earlier than the required deadline date, respond timeously back to customers whether by phone call or email (within 24 hours).
* Resolve all issues and problems faced by the customers and deal with complaints to maintain trust.
* A strong product knowledge across the business is required to be a successful KAM, this is a task the KAM needs to undertake on their own time to ensure they can achieve within their customers.
* Range Presentations and showrooms happen twice a year – the KAM is responsible to ensure presentations are done with all their retailers and buyers within the allocated deadline times.
* Pre\-planning on showroom documents must be done for each customer before they are presented to – we need to have a clear and set direction to be more effective and not confuse customers.
* Planning documents – Planning documents need to be maintained and updated for all key account customers, updated planning documents need to be re\-saved by the 7th of each month for the previous month, this includes
* **a.** A neat and completed planning document.
* **b.** All data on the planning document to be accurate and updated as at the end of the previous month.
* **c.** All sales data, POS and Stock on hands to be updated and accurate.
* **d.** All Pricing to accurate and relevant.
* KAM template Documents – These documents need to be used for tasks performed for sign off purposes, they need to be completed properly and accurately to ensure the correct sign off and decisions are made.
* **b.** Monthly Reporting \- Monthly reporting is required in terms of sales, stock, and customer performance which will be filled out onto templates provided.
* **c.** Budgets – KAM is solely responsible for the achieving of their customers budgets – this includes rep driven accounts. KAM is required to forecast monthly on sales and this needs to be done within the allocated deadlines given.
* **d.** Stock – KAM is solely responsible for the stock they have available for there customer, this needs to be provided through forecasting of stock to ensure the BUM’s and Planners make sure we have the stock, theses forecast will be updated and provided as and when required outside of the 2 major periods being 15th April ( Second Half Inputs – July\-Dec) and 15th December (First half Inputs (Jan\-June).
* **e.** Systems – KAM is responsible to follow the systems put in place to ensure smooth process are followed throughout the business this includes:
* **f.** Ensuring your price lists are up to date – This is not a task that should be done every time you receive a new order.
* **g.** Ensuring clean orders are submitted to warehouse.
* **h.** Managing expectations from order to delivery date.
* **i.** Following all planning doc and KAM Templates correctly.
* **j.** Meeting all Deadlines.

**Qualifications:**

* A Bachelor’s degree or certification in Business Administration; Supply Chain; retail management would be an advantage
* 5\+ years in either Key Account Management; National Account Management; Sales or Commercial roles in retail or working directly with retailers or buying team
* Excellent communication and interpersonal skills, with the ability to effectively engage with customers, team members, and senior management.
* Demonstrated leadership abilities, including team management and coaching skills.
* Results\-oriented mindset with a track record of achieving sales targets.
* Analytical skills to interpret sales data and make informed decisions.
* Ability to travel to customer sites and industry events as needed.
* Please send CV’s to recruitment@laceys.co.za and await further instructions. If you have not had any correspondence within 14 days, please deem your application as unsuccessful.

Job Types: Full\-time, Permanent

Application Question(s):

* Are you willing to travel across South Africa to clients?

Education:

* Bachelors (Preferred)

Experience:

* Key Account Management: 5 years (Preferred)
* Sales or Commercial roles: 5 years (Preferred)
* National Account Management: 5 years (Preferred)

Work Location: In person

Key Accounts Manager

**Company Description**  

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

 **Job Description** **PRIMARY RESPONSIBILITIES**


Prepare individual sales action plans in line with the overall sales strategy to ensure a targeted and focused approach that consistently contributes to the overall growth aims of the business and ensures LC targets are achieved with maximized profit. Ensure current sales opportunities are maintained and identify new ones to meet required revenue targets within defined areas of responsibilities.


Support Sales Manager and Business Manager in conjunction with the business strategy set by the Health and Nutrition (H\&N) Business Manager: Grow all testing services and food inspection service offerings across H\&N by pro\-actively and re\-actively, selling and promoting the product ranges on offer, to all industry sectors in South Africa and where applicable Africa, with the prime objectives of meeting the divisional budget by maintaining current key client portfolio and growing this portfolio to also include new clients. This will be achieved by compliance to all relevant H\&N SOP’s.

**SPECIFIC RESPONSIBILITIES**

**General**

* Operate to the highest standard of ethics as indicated in SGS integrity programs and act in line with all standard processes that exist within H\&N
* In conjunction with overall sales plan and strategy, support management to create and execute plans to manage and grow current designated accounts in specific sectors identified
* Prepare quotations, service level agreements and tenders within set deadlines
* Prepare and develop proposals, quotations, tenders and client correspondence within a predefined time frame
* Ensure timely creation of quotes and professional and accurate submission of all information as requested by clients, ensure follow\-up
* Ensure that all work performed for clients is in line with procedures (PO number, signed quotation, relevant submission forms)
* Ensure client emails and telephone calls and voicemail messages are responded to with a reasonable time frame
* Maintain quoting system and ensure follow ups on proposals and tenders and SLA’s
* Provide management with regular forecasts and client updates, and sales reports
* Seek technical advice from technical staff when preparing proposals, quotations, tenders
* Involve technical team in technical feedback required by clients
* Promote the capabilities, facilities, personnel and experience of SGS H\&N Services
* Identify, research, plan and contact potential clients to establish new business in order to achieve targeted revenue growth
* Anticipate, identify and understand client’s needs and pains and translate those into sales opportunities
* Monitor customer satisfaction
* Maintain positive relationships with current and potential clients through regular contact
* Comply with health, safety and environmental acts, regulations and requirements.
* Work with a safety conscious attitude and demonstrate good and safe work habits
* Establish, develop and maintain business relationships with current customers and prospective customers in the assigned territory/market segment to generate new business for H\&N
* Act as a key point of contact between SGS and customers
* Responsible for sales visits to present SGS service offerings, as defined by sales call plan
* Maintain good relationships with customers, new and existing, through regular contact and ensure customer expectation and experience is managed accordingly
* Facilitate customer service issues and communicate to management to ensure that expectations are achieved
* Assist management in taking the appropriate decisions in relation to sales and marketing trends within the industry
* Assist and expedite the resolution of customer problems and complaints in conjunction with the business unit manager/s and their operations teams
* Coordinate sales effort with business development, marketing, accounting, technical and operations
* Support management in analysis of the territory/market’s potential and determine the value of existing and prospective customers’ value to the organization
* Support management to identify advantages and compare organization’s products/services against competitors
* Support management to execute the sales strategy
* Support management to keep abreast of product applications, technical services, market conditions, competitive activities, advertising and promotional trends through the reading of pertinent literature and consulting with marketing and technical service areas
* Support management to prepare for and participate in trade shows, exhibitions, conventions and the like
* Support management in focus the sales activity in growing and developing existing clients together with generating new sales opportunities
* Support management in achieving the budgeted local contribution and revenue and in achieving and exceeding the revenue defined in sales plan
* Submit accurate monthly sales reports as per relevant template by the required due date where this report includes client visit details and the key points discussed during the visit
* Ensure client contact details and designations are maintained regularly
* Track and record and update weekly sales activities in line with defined KPI’s as per relevant template
* Supply management with oral and written reports on customer needs, problems, interests, competitive activities, and potential for new products and services
* Adhere to all quality and safety requirements of SGS management systems
* For client proposals, SLA’s and tenders, ensure pricing policies and financial policies and procedures are followed
* Acting on and updating of CRM leads assigned by management and response to clients in line with SGS golden standard rules
* Perform any other reasonable tasks as assigned by direct line manager
* **Performance indicators will include but will not be limited to below:**
* + Client Engagement and Calls (new and potential)
	+ Revenue (Sales value in terms of target vs achieved)
	+ LC
	+ New Leads/Opportunities
	+ Number of proposals issued
	+ Customer retention
	+ Wins vs. Losses (Conversion rate)
	+ Sales Volume
	+ Upsell/Cross\-Sell opportunities
	+ Value of sales pipeline
* Anticipate, identify and understand current client’s needs and pains and translate those into sales opportunities
* Identify, research, plan and contact potential clients to establish new business to achieve targeted revenue growth
* Maintain positive relationships with current and potential clients through regular planned and scheduled contacts (nationwide) as per call plan
* Liaise with technical / operations teams to ensure excellent communication channels exist to facilitate the successful handover and execution of new and current business
* Support marketing strategy and management and business development teams as appropriate
* Maintain awareness and understanding of all the company’s services, ensuring that the full range of the company’s services are presented to new and existing clients to maximize sales opportunities
* Forward potential opportunities to other appropriate Business Lines
* Track competitor activity and prices

**Quality \& Health \& Safety System**

* Adhere to all quality and safety requirements of the SGS management system
* Actively participate in safety related activities
* Always wear appropriate protective clothing (where required)
* Adhere to all relevant HSE procedures and protocols
* Keep workplace and equipment neat and tidy
* Perform Health and Safety inspections in designated areas
* Report deviations and communicate instructions to improve and maintain the quality system

 **Qualifications** **Education**

* Tertiary Food or Agricultural Qualification will be an advantage
* Mini

Business Development Specialist

Zone Fitness is seeking dynamic, energetic, responsible and goal\-driven individuals to fill our vacancies of a Receptionist/Front Desk Operator at our Bellville club.

**PERFORMANCE STATEMENT:**

The Receptionist/Front Desk Operator must ensure that all members/non\-members receive the best service possible and that all duties are performed to the best of her/his ability and according to the company’s standard policies and procedures.

**MINIMUM REQUIREMENTS:**

* Grade 12 or equivalent
* At least 1 – 2 years of working experience as a receptionist would be an advantage.
* Strong customer service approach.
* Professional and well\-groomed appearance.
* Ability to promote a healthy and fit company image.
* Ability to work under pressure.
* Friendly, clear and confident communication skills.
* Strong interpersonal skills.
* Good listening skills.
* Diplomacy in handling irate or difficult clients.
* Numeracy skills.
* Computer literacy

**BENEFITS**

* Pension Fund
* Medical Aid

Should you meet the above\-mentioned criteria, kindly please submit your most updated CV referencing the position and club you applying for. Any applications without a reference will be disregarded!

Should you not receive a response or communication within 2 weeks of submitting your documentation, please consider your application as unsuccessful.

Job Type: Full\-time

Education:

* High School (matric) (Preferred)

Work Location: In person

Full Time Receptionist (Bellville)

**Graduate Call Centre Agent:** if you are a graduate and looking for work experience, then a call centre may just be the answer for you. In fact you will acquire a broad range of transferable skills, which will put you in good stead for your future in the business world.

  

If you are keen to have fun, learn and earn, then we would love to hear from you!

**NO PRIOR EXPERIENCE NEEDED !!**


The ideal candidate should have:


Grade 12  

Completed NQF 6 qualification  

Great telephone etiquette  

Good command of the English language  

Awesome people skills  

Excellent communication skills  

A genuine interest in the call center industry  

Hunger to succeed  

Willingness to learn

**Why is this an attractive opportunity?**

* Gaining practical workplace experience in a high\-demand industry

Graduate Call Centre Agent

Application close: July 17, 2026, 4:30 p.m.
We need a self\-motivated individual to fill the following vacancy that exists. This position offers great growth potential.


**MINIMUM REQUIREMENTS****:**


* Matric or equivalent qualification
* Six months retail experience, essential
* Team Player
* Good communication skills
* Good Customer Service
* Positive attitude


**RESPONSIBILTIES****:**


* Provide friendly and efficient customer service.
* Assist customers with product information, locating items, and making purchases.
* Maintain store cleanliness, including shelves, displays, and checkout areas.
* Ensure merchandise is neatly packed, priced, and well\-presented.
* Replenish stock on the shelves and monitor product levels.
* Operate the cash register and handle transactions accurately.
* Follow store policies, safety procedures, and loss\-prevention guidelines.
* Support the team with general store duties as needed.
* Ad hoc duties


Correspondence will only be entered into with candidates who reach the short list. Should we not contact you within two weeks from the closing date, please consider your application as unsuccessful.

45 Hour Shop Assistant

Location
City of Ekurhuleni
Remuneration
R 1 358 280 to R 1 713 265 \- Basic salary per annum (plus benefits)
Assignment Type
Permanent
**Minimum Requirements**:


* Bachelor's Degree (NQF7\) in Public Admin, Business Administration, Management, Finance, Human Resources or Related Field.
* NQF Level 5 Finance Management Qualification (MFMA) in terms of National Treasury Requirements will serve as an Advantage
* 7\-10 Years of Relevant Experience in Public Sector Administration, Support Services or Related Field

**Core Responsibilities**:


* Provide strategic capability and leadership
* Implement department strategy and goals through development, alignment and implementation of department practices, and standards
* Guide and lead the division's staff members in ensuring effective and efficient support services across the department
* Implement good governance, and apply risk knowledge and skills within the parameters of prescribed regulatory and best practice framework for good corporate governance
* Implement operational financial management strategy to ensure compliance with financials controls as contemplated in the MFMA.
* Ensure customer service orientation, by meeting expectations and requirements of customers.
* Optimize human capital through integrating and optimizing functional activities, processes, or systems across the internal value chain.
Enquiries: Tel: 0860 54 3000


Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained.


Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.
Sign up to Apply for this Job

Snr Executive Manager: Support Services EMDM50018

The above position is vacant. The overall purpose of this position is to ensure that all deposits have been processed as per contractual agreement between the parties.
  
  

**Minimum Requirements:**  

Clear criminal record
  
Grade 12 or equivalent
  
Computer literate
  
At least 2 years’ cash Centre experience or similar role
  
Treasury experience in balancing is an advantage
  
Clear disciplinary record
  
Able to work under pressure
  
Must be able to address and resolve challenges accordingly
  
  

**Key Performance Areas (not totally inclusive):**  

Collect bulk cash from and return to vaults
  
Treasury balancing
  
Float checks
  
Daily stock submissions
  
Monthly stock orders
  
Daily operations meetings
  
Daily sorting of fit and unfit notes
  
Packing of ATM’s
  
Dealing with client queries
  
General administration duties
  
  

**Other Personality Attributes and Core competencies:**  

Communication skills
  
Customer focus
  
Possess numeric skills
  
Must be honest and reliable
  
Must be assertive
  
Must have good verbal and language abilities
  
Able to follow instructions accurately
  
Pay attention to detail
  
Must be self\- motivated
  
Willing to work overtime
  
Alertness
  
We reserve the right not to make an appointment to any advertised position.
  
  

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.
  
  

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.
  
  

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

Treasurer

Join Our Team at IIE Rosebank International


The Independent Institute of Education, Rosebank International, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 41,000 students nationwide.


As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.


Join us on our journey of shaping futures!

**Job Purpose**


The Teaching and Learning Assistant is accountable for the teaching and learning administration, event coordination, data handling, independent contract administration and maintenance of resources.  

  



**Responsibilities**  

  

**Administration**  

File lecturer/ student consultations . Upload peer review documentation and maintain the IIE trackers. Assist and support in material issuing and collecting for lecturers (lecturer resource pack, lecturer handbook, access tag, note\-book, stationery). Order stationery for lecturers. Perform administrative duties relating to Lecturer / Student Orientation and any other student support workshops offered by the T\&L (feedback forms, registers etc.).  

  

**Data Handling**  

  

Update trackers including: Student intervention tracker, Research tracker, Lecturer development tracker, Internal moderation tracker. Capture RC Learn hours as per RC Learn reports. Assist with SETS admin (opening of links, pulling reports).Update on lecturer marking process. Capture internal moderation documentation.  

  

**Part time Lecturer Administration**  

  

Coordinate the contractual process of part time lecturers. Print and submit part time lecturer claims. Gather and document lecturer availability from lecturers for timetabling. Issue timetables to lecturers once available.  

  

**Teaching and Learning Administration**  

  

Order and issue stationery to lecturers. Track additional stationery issued. Identify additional resources that lecturers require. Check venue readiness (whiteboard, proxima, air conditioning, tables, and chairs). Provide feedback on venue requirements to maintenance. Ensure venue sizes are correct as per timetable  

  

  



**Compile basic agendas for meetings and taking of minutes**  

  

**Education (Formal Qualification Required)**

**Minimum**

* NQF Level 5 (NQF Level 5\) Higher Certificate in relevant area

**Minimum Experience Required**

  

* Administration Experience


Key Competencies (Operations):

* Knowledge and understanding of the South African higher education systems and regulatory framework.
* Ability to manage time effectively.
* Attention to detail.
* Customer service orientated.
* Ability to effectively cope with change.
* Deadline orientated and can work well under pressure.
* Be able to work in a team environment.
* Effective communication skills

 **Rosebank International is an equal opportunities employer however preference will be given to EE and South African candidates.**

TEACHING AND LEARNING ASSISTANT

**Job highlights**


Emalahleni, Mpumalanga, South Africa
Emalahleni, Mpumalanga, South Africa
Group Services**Job ID**
GRS MM 2026/02**Closing date**
11/07/2026**Last Updated**
03/07/2026Glencore is one of the world’s largest global diversified natural resource companies and a major producer and marketer of more than 60 commodities. Through a network of assets, customers and suppliers that spans the globe, we produce, process, recycle, source, market and distribute the commodities that advance everyday life.
With over 140,000 employees and contractors and a strong footprint in over 30 countries in both established and emerging regions for natural resources, our marketing and industrial activities are supported by a global network of offices.
Glencore’s customers are industrial consumers, such as those in the automotive, steel, power generation, battery manufacturing and oil sectors. We also provide financing, logistics and other services to producers and consumers of commodities.**Join us and let’s grow together.**  

  

We are currently accepting applications for the following position located in Witbank, Mpumalanga.  

  

Safety Superintendent – Contractors Academy  

The incumbent in this role is responsible for providing an integrated support function for the Contractors Academy to ensure compliance to legislation, company policies, procedures and standards.
Key Responsibilities
Establishing and maintaining a contractor management system for GCSA with specific focus on contractor safety and compliance.
Supporting the usage of the digital Contractor Management System for tracking the Contractor Management Processes.
Supporting Contractor Manager’s in performing Safety Verification and Safety Oversight activities of Contractors.
Establishing a risk\-based contractor compliance schedule and performing verification and compliance audits.
Ensuring adherence and compliance to all relevant HSE requirements.
Undertaking pre\-qualification and routine audits of current and future contractors to ensure compliance with the requirements of the Glencore HSE Standards.
Establishing and maintaining systems to monitor performance of contactors against the Glencore HSE Standards.
Identifying and recommending improvement opportunities in contractor management within GCSA.

Minimum Qualifications:
A relevant tertiary qualification (NQF level 7\) in Safety Management/ Mining / Engineering.

Minimum Experience:
2 Years’ experience at a Safety Officer level.
Contractor management experience will be advantageous.

Behavioural Competencies:
Ability to drill into the detail of issues to determine root cause whilst considering urgency, importance, risk and reward factors.
Ability to carefully and objectively analyse and evaluate information to inform decisions and key actions.
Ability to inspire and foster commitment, pride and trust amongst team members by taking a democratic approach, seeking and valuing contributions and encouraging collaboration.
Ability to work consistently hard to achieve deliverables and honour commitments made.

Safety Superintendent – Contractors Academy

**Who Are Socialbear?**

We are a passionate team with a simple aim \- to help our clients grow and have fun while doing so! We are 10 years old, and classed as a ‘fast\-growth’ company in the UK \& US \- working with an enviable client list.

Socialbear is a global leader in Customer Service and Community Management, powering support for some of the world’s biggest brands. Human customer support built for the 21st century, available 24 hours, 365 days a year. We power customer service for industry leading brands, charities and government departments. Our goal is to continue transforming traditional contact centres, into cloud based community led initiatives. We firmly believe that Social Media, Live Chat and Email are the primary way customers engage with businesses online, the driving force that powers Socialbear.

**What Is The Role?**

This role is entirely remote on an initial freelance contractual basis, with scope to continue working full time, following continued strong growth of the company.

You will need access to a computer or laptop, compatible with the software we use, and a stable internet connection. Full training, support and software will be provided to successful candidates.

**Key Skills \- Customer Service Agent**

* Previous experience delivering customer support via Email, Live Chat, Phone or Social Media
* Excellent written and verbal communication skills
* Superb time management
* Copywriting and proofreading
* High accuracy and attention to detail
* Responding to customers in a timely manner
* Use of Slack, Google Suite, Microsoft Teams and collaboration tools
* Passion for delivering excellent customer service
* Interest in moving into a Team Leader or Account Manager role in the future

**Roles \& Responsibilities**

* Managing, briefing and coordinating customer service responses generated from our client accounts on a daily basis.
* Reporting into Account Manager.
* Effectively responding to all Customer Support tickets.
* Pro\-actively escalating and spotting potential PR threats, and following support briefs.
* Initiating and sustaining relationships with clients and prospects, as assigned to you by your Account Manager.

**What's On Offer**

* Monthly invoice paid within 24 hours
* Fully remote working

**Pay \& Shifts**

This job role requires flexibility across all available shift times between 0:00 \- 24:00

07:00 \- 24:00 (GMT) £5 per hour  
00:00 \- 07:00 (GMT) £6 per hour

Expected hours: 15 – 35 per week

Job Types: Full\-time, Part\-time

Pay: R110,00 \- R133,00 per hour

Experience:

* online customer service (email/live chat): 2 years (Required)

Work Location: Remote

South African Based - Remote Customer Support Agent

This role manages all Multinational Underwriting within Africa zone including the establishment, implementation and evaluation of production and profitability goals. This position has direct accountability for the business results of their Country with respect to profitability, penetration and/or volume within a specific account, segment, geographic area, product or line of business.


* Represent AIG as a central point of Multinational client \& program management
* Coordinating communication
* Project management across all internal and external stakeholders in respect to program design
* Implementation and ongoing client service for an assigned portfolio of Complex Multinational clients and to support new business (including external training).
* Provide technical Multinational support and partner Product, Distribution and all other relevant stakeholders in the design, implementation and ongoing service
* of compliant,
* Manage complex multinational programs that meet assigned client requirements and related service expectations

### **Technical Underwriting**

* **Review, analyse and underwrite risks within underwriting authority**
* **Negotiate terms and conditions with clients and brokers**
* **Handle referrals as appropriate**
* **Play an active role in the development, supervision, negotiation and sign off of large**

**programs by motivating limits and policy structures where referral is required*** **Business Development and Retention**
* **Keep abreast of market changes and trends. Provide strategic direction for new**

**business / new product development*** **Seek opportunities to improve synergies and lead cross\-sell initiatives with other profit**

**centres*** **Provide leadership for pipeline development and management**
* **Develop and maintain strong personal and professional relationships with clients and**

**support GM’s to build strategic relationships*** **Manage all expenses within budget. Continuously work to reduce the expense ratio**

**through constant attention to efficiencies and opportunities to maximize productivity**  

 **through streamlining of processes**### **Audit and Compliance**

* **Ensure adherence to audit requirements**
* **Ensure adherence to regulatory and compliance requirements**

### **Performance Management**

* **Set objectives for direct reports, provide input for objectives of matrix reports and**

### **ensure that staff objectives / KPI’s are aligned to achievement of business goals**

* **Ensure that appropriate training and development is provided to meet regulatory**

**requirements, build technical skill for delegation of underwriting authority and**  

**encouragement of personal growth*** **Work with HR to ensure that staff development plans are in place with feedback and**

**follow\-up*** **Manage succession planning to develop \& retain talent and build bench strength**
* **Ensure that the probability of the portfolio and production growth targets are achieved**

**and provide leadership to take remedial action to address shortfalls*** **Portfolio Management – implementation and adherence to the Property AQI Strategy**

**ensuring targets are met.**
At AIG, we value in\-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

**Enjoy benefits that take care of what matters**


At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

**Reimagining insurance to make a bigger difference to the world**


American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far\-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever\-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

**Welcome to a culture of** **inclusion**


We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

*AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.*


AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.


Preference will be given to previously disadvantaged candidates in line with the company’s Employment Equity Plan. Specific preference will be given to people with disabilities.
Functional Area:


UW \- Underwriting
AIG South Africa

Head of Multinational South Africa

**Company Description**

Virgin Active South Africa, a part of the Virgin Group, operates over 130 vibrant clubs with nearly 6,000 team members dedicated to transforming fitness into an irresistible experience. Guided by core values like insatiable curiosity, smart disruption, heartfelt service, and a delightfully surprising approach, the company is focused on innovation and exceptional customer experiences. By combining a variety of offerings, from Virgin Active Red to the luxurious Virgin Active Collection, the organization tailors fitness experiences for diverse needs. At its heart, Virgin Active believes in reimagining wellness, making exercise as enjoyable and accessible as possible.

**Role Description**

This is a contract, on\-site role based in Johannesburg for a Personal Trainer. Responsibilities include creating personalized fitness programs for clients, providing one\-on\-one training sessions, leading group fitness or circuit training classes, and supervising gym\-goers to ensure proper technique and safety. The Personal Trainer will also offer nutritional advice to promote healthy lifestyle changes and serve as a motivator and coach for clients, helping them reach their wellness goals.

**Qualifications**

* Expertise in Personal Training and Fitness Instruction
* Skills in Circuit Training and Sports Coaching
* Knowledge of Nutrition to provide clients with tailored advice on diet and wellness
* Exceptional communication and interpersonal skills to motivate and engage clients
* Relevant certifications in fitness training and nutrition are preferred
* First aid and CPR certification is advantageous
* Passion for health, fitness, and improving the well\-being of others

Work Location: In person

Personal Trainer

**Company Description**  

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.


SGS Bateman’s multidiscipline engineering team provides integrated engineering services for processing plants and related operations. Using proven ISO methodologies enhanced by innovative approaches, the team transforms conceptual designs into operational manual processing plants of all sizes and complexities. An extensive suite of enhanced 3\-D design tools and modeling software allow our engineering team to visualize all aspects of plant development.

 **Job Description**  

Ensure samples are processed and analyzed according to established methods and procedures and staff is managed in support of the quality and management systems.

**Personnel Management**

* Personnel development
* In\-service training in order to develop and optimize skills
* Continuous measurement of skills and identify shortcomings.
* Implement training plans based on shortcomings.
* Problem solving, advice and guidance on technical matters.
* Motivation.
* Identify and co\-ordinate attendance to training courses
* Effectively manage workload distribution and schedules
* Manage staff according to company procedures and policies

**Performing tests**

* Accurate registration, storage, retention and disposal of samples according to prescribed procedures.
* Performing routine tests on samples according to standard methods and procedures.
* Performing tests on all quality control samples according to standard methods and procedures.
	+ Accurately record results on QC charts and designated worksheets
	+ Evaluate results and report any deviations from quality control norms immediately
* Assist in sections when in if so communicated doing task and analysis you have been declared competent for – duties with regards to accredited analysis must receive priority over non\-accredited work.
* Operate instruments according to specified procedures.
	+ Maintain log\-books and worksheets indicating maintenance, working conditions and quality control measures
	+ Ensure good laboratory practices are followed – do not mess on any apparatus or instrument and if it should happen, clean up spills immediately before continuing.
	+ Always wear the necessary protective clothing.
* Adhere to all relevant safety procedures and protocols.
* Awareness of the dangers of chemicals used through the study of MSDS
* Adhere to competency training program.
* Keep workplace and equipment neat and tidy.
* Adhere to all quality and safety requirements of the SGS management system.
* Perform any other reasonable tasks as assigned by direct line manager.
* **Planning of tests and evaluation of results**
* Monitor the technical accuracy of results and ensure remedial action is taken where necessary and data is recorded.
* Monitors consumable items within the department to ensure that stock levels are maintained.
* Schedule work to ensure customer requirements are achieved.
* Ensure worksheets are generated in advance to ensure smooth workflow through the section.
* **Reporting opinions and interpretations**
* Report all results on appropriate and designated worksheets.
* Calculation and record keeping of all analytical results.
* **Method modification and development and validation of new methods**
* Perform analysis and report results required for method and instrument validation.
* Report shortcomings and deviations and perform communicated actions to implement and improve new and existing methods and procedures.
* **Quality System**
* Responsible for control and maintenance of all section records.
* Authorized to investigate and process nonconforming issues and implement corrective and preventive actions.
* Responsible and authorized to investigate and process improvement request issues and implement corrective and preventive actions.
* Responsible for physical resources:
* Control instrument inventory
* Equipment commissioning
* Control of calibration and maintenance program
* Control equipment register and instrument logs
* Review of data from defect equipment
* In\-house repairs (minor)
* Report deviations and communicate instructions to improve and maintain the quality system.
* Statistical calculation and record keeping of all control and reference sample results
* **Managerial Duties**
* Effective staff management
* Support operations and ensure a positive staff morale in section.
* Customer liaison.

  

**Qualifications** **Education**

* Appropriate Tertiary Qualification
* Languages: Proficiency in English and Afrikaans (Read, Speak, write)

**Experience**


At least 3 years relevant laboratory experience

* Attention to detail
* Proficient in computer Literacy in Word and Excel.
* Above average typing skills
* To operate with minimal supervision
* Good interpersonal skills towards colleagues, clients \& suppliers
* Ability to work in a high throughput environment.
* Systematic
* Thorough


Accurate

**Performing tests**

* Authority to ensure all testing within the laboratory complies with the quality management system (ISO17025 and SANAS).

 **Planning of tests and evaluation of results**

* Authority to liaise with clients regarding queries.
* Authority to assist and compile test reports.

 **Specific authority**

* Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
* Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
* Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.

 **Quality System**

* Authority to develop, control and maintain system documents.
* Responsible and authorized to investigate and process nonconforming issues and implement corrective and preventive actions.
* Responsible and authorized to investigate and process improvement request issues and implement corrective and preventive actions.
* Authorized customer communication on
* Clarification of customer requests
* Turnaround time
* Advice on sampling procedures, sample size, transport and disposal
* Advice and guidance on technical matters, opinions and interpretations on results
* Feedback on customer surveys
* Reporting of results
* Issuing quotations
* Authorized and responsible for purchasing, verification and control of approved suppliers list for purchasing of critical supplies and services.
* Authorized to select, develop and validate methods.
* Authorized and responsible for control over all reference materials and standards required for measurement of traceability.
* Authorized and responsible for accepting work and dispatching samples to an approved subcontractor.
* Authorized and responsible for control and interpretation of control charts
* Authorized and responsible for arrangement of inter\-lab tests and investigation of out of spec results


Authorized and responsible for control over subcontractor services.

Senior Laboratory Analyst

Job Description: Support with Member queries for Healthcare Client


  
Responsibilities: Support with Member queries for Healthcare Client


  
Qualifications: 6 month Call Centre and Grade 12 Pass

Customer Service Advisor - USA HealthCare

**Working Practices: Hybrid \| Mondays and Thursday in office and remaining days remote**

**Contract Type: Permanent**

**Working Hours: 07H00 \- 15H30 SAST**

**Reports to: Associate Manager, Student Support**

**Role Summary:**


The Student Services Team Lead will be responsible for the Student Services Team who manage student life cycle activities from Admission to Graduation. The Team has a significant role in maintaining student data for both the company and the University, using newly implemented student management systems which require further development.


**Key Responsibilities:**

**People management and leadership**

* Lead, develop and motivate a student focused team so that they thrive in a high performance, values based and student\-centric environment
* Maximise employee engagement
* Develop a high level of team capacity and skills in an evolving environment
* Provide regular feedback and support to individual team members by assisting team members to develop and achieve personal and organisational goals
* Build team capacity via weekly briefing meetings and identify opportunities for processes to be improved
* Identify and implement training and development opportunities for the team
* Meet resourcing and budget requirements by utilising operational peaks and troughs and smart use of people skills

**Operational Effectiveness**

* Develop effective administrative systems and processes that lead the Student Administration team to continually improve services
* Liaise effectively with other SOL teams and Swinburne Student Operations to maximise the student experience
* Develop and prepare accurate and appropriate metrics and reports related to meeting service level agreements
* Oversee the appropriate resourcing of the team during peak/trough workload periods
* Develop resources, services and interventions that will provide excellent support for students
* Develop more effective processes which support academic functions

**What does success look like?**

* A high\-level of student satisfaction, success and engagement as evidenced through student satisfaction surveys
* Overall effectiveness of day\-to\-day operations as well as ensuring long term goal getting for the team is achievable and aligned with the business objectives
* The ability to identify and report on issues affecting students and the capacity to propose strategies that will help to resolve them
* Ability to actively demonstrate the Company’s values.

  

**Requirements**  

* Extensive experience and demonstrated ability to lead, support and provide feedback to enhance and develop a team in an evolving environment
* A demonstrated commitment to exemplary customer service principles and the ability to be flexible and responsive to customer needs
* Demonstrated ability to positively contribute to the development of a culture that maximises employee and student engagement
* Excellent interpersonal communication skills to facilitate the provision of advice and support required by both staff and students
* Excellent written communication skills and an eye for detail
* Experience in an administrative role which required coordination of a range of functions and provision of advice about, and interpretation of, policies and procedures, preferably in a tertiary education institution
* Evidence of being a hands\-on self\-starter with a solution\-focused attitude to problem solving
* Demonstrated high\-level computer literacy including the use of e\-mail, word processing, spreadsheet, and database applications and the demonstrated capacity to learn new programs
* Completion of a degree with subsequent relevant work experience or an equivalent combination or relevant experience and/or education and training

  

**Benefits** **These are some of the perks you can expect when you join the team:**

* Employee Assistance Program (EAP)
* Medical allowance
* Commute allowance
* Flexible work for genuine career\-life fit
* A healthy and supportive company culture
* Generous annual leave
* Paid maternity and paternity benefits
* Study leave
* Professional development and mentoring
* Construct Culture Club events
* Company funded lunch and drinks every 8 weeks

* Policy T\&Cs apply for certain benefits

Student Services Team Lead

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next\-gen technologies and the sharpest collaborative teams, then we could be a perfect match.


**What you will do**
--------------------


At Volvo Trucks you will contribute to the transformation of our company, the transport industry and society at large.

 **Purpose of the Role**

  

To provide clear assembly instructions, technical solutions, and engineering support to ensure trucks are built to specification. The role supports timely information flow, manages product and process changes such as Product Modification Requests, Design Change Notices, and Customer Adaptations, and contributes to project delivery and continuous improvement.

 **Reporting:** This position reportis to Engineering and Maintenance Manager.

 **Job Objectives:**

  

Production Engineering ensures that assembly operations are effective, continuously improved, and standardized.

 **Current Products:**

  

Develop, maintain, and standardize the following:

  

* Assembly process sequences.
* Work instructions.
* Workload and time studies.
* Assembly layout updates and optimization.
* Required tools and equipment.
* Technical information required by assembly operators.
* Resolution of assembly\-related issues, including tooling, equipment, and documentation.
* Manpower requirements for current and future production changes.
* Cross\-functional alignment on safety, ergonomics, quality, and material supply.

  

New Products/Variants

  

* Plan and launch new products and processes in line with Volvo standards.
* Deliver on SQDC requirements: Safety, Quality, Delivery, and Cost.
* Develop and maintain production documentation, including SOPs.
* Identify and implement required tooling and equipment.
* Maintain compliance with quality, safety, and maintainability standards.
* Identify and coordinate training needs for new products and processes.
* Manage handover and secure stakeholder sign\-off.

  

VPS, Projects, and Work Assignments

  

* Drive VPS (Volvo Perfomance System) initiatives and continuous improvement activities.
* Lead or support cross\-functional product and industrial projects.
* Apply project management principles, including: Scope definition, Planning, Execution tracking.  

and stakeholder status reporting.
**Who are you?**
----------------


Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

 **Qualification \& Job Experience:**

  

* Bachelor’s degree in Mechanical engineering.
* Minimum 5 years’ experience in Manufacturing / Engineering environment and Project management.
* Automotive / Logistics industry preferably.
* Strong, Communication skills, Leadership capability, Analytical thinking.
**Key Competencies**
--------------------

* Ability to work effectively in a VUCA environment (Volatility, Uncertainty, Complexity, Ambiguity).
* Knowledge of Process Failure Mode \& Effects Analysis (PFMEA ), Line balancing, Problems solving tools.
* Agile and self\-driven with strong prioritization skills.
* Strong decision\-making ability.
* High level of collaboration and teamwork.
* Results\- oriented with strong initiative and compliance mindset.
* Conflict management and coaching ability.

 *Short listed candidates must complete and sign personal verification permission, consent and indemnity declarations, to inter alia perform reference, criminal, credit, qualification, vetting process (if applicable to position) and any other checks deemed necessary.*

 **Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer. We encourage people with disability to apply.**

**Application Closing Date: 10 July 2026\.**


We value your data privacy and therefore do not accept applications via mail.  

**Who we are and what we believe in**  

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.  

Applying to this job offers you the opportunity to join **Volvo Group**. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.  

**Volvo Insurance Services** is an insurance agency designed for the heavy transport industry. With many years of experience and in\-depth knowledge of the sector, we offer tailored solutions to ensure the safety of your business at every stage.
We specialize in comprehensive protection for transportation companies, including heavy goods, vehicle and cargo insurance, as well as civil liability insurance.
Our products are more than just standard.

Production Engineer

**JOB NUMBER**
IDC00766


**CONTRACT TYPE**
Permanent


**POSTING END DATE**
13 Jul 2026


**REGION**
Gauteng


**IDC JOB GRADE**
M Band
**SYNOPSIS**
------------


To evaluate and present applications for funding and structure deals that contribute towards SBU objectives and industry development goals. This would include performing the complex financial and/or technical and/or marketing due diligence functions, as well as leading a due diligence team and ensuring risk identification and mitigation.


**QUALIFICATION AND EXPERIENCE**
--------------------------------


* Minimum qualification: relevant commercial or technical honours degree


* 8\-10 years’ related experience of which 8 years should be in deal assessment as well as closing of transactions (i.e. management of approved deals up to first drawdown, including ensuring timely conclusion of legal agreements).


* Declared competent in three due diligence disciplines (Marketing, Technical, and Financial)


* Grounded in all three disciplines


* Transaction leadership (complex deals)


* Knowledge in assessing all associated issues in a transaction (Legal, risks, etc.)


* Experience in peer review


* Experience in interpretation and analysis of financial statements


* Knowledge of the market environment and technology landscape


* Knowledge of financing instruments


* Understand and review models of proposed financial structures


* Competent in coaching and mentoring of team members.



**ROLES AND RESPONSIBILITIES**
------------------------------


**Financial / Shareholder Returns**


* Evaluate and effectively structure transactions with detailed application of IDC financing instruments.


* Ensure financial soundness of all credit submissions.


**Internal / Operational Processes**


* Evaluate applications for finance (financial, technical and marketing disciplines)


* Deal structuring \- Designing and negotiating the financial, commercial, environmental, health \& safety (EHS), legal and other relationships between the client and IDC for the specific deal (where applicable).


* Risk identification and mitigation


* Leading of due diligence teams on high value / complex transactions


* Deal optimization \- ensuring that the deal is aligned with the strategic objectives of the unit and will contribute to meeting industry development goals


* Support the development and implementation of strategies or action plans to drive the SBU’s strategic objectives.


* Account management function up to first draw


* Prepare well written and motivated reports for presentation to the relevant Credit and other committees as required.


* Conduct peer reviews on all due diligence disciplines.


* Training, mentoring and coaching of Business Analysts and Dealmakers


* Provide advice to Business Analysts and Dealmakers in the handling of enquiries and applications



**ROLES AND RESPONSIBILITIES (CONT.)**
--------------------------------------


**Customer Focus \& Stakeholder Management**


* To effectively interact with different SBUs and departments in order to fulfil the process requirements related to any specific deal / transaction.


* Manage and enhance the levels of service and communication to ensure the provision of client service excellence.


* Build and maintain a strong deal pipeline


* Proactively drive new business growth in line with specific initiatives that are aligned to the SBU strategy including plan of action in respect of cold calling, presentations, travel plan, entertaining potential clients to extend the reach of the Regional Office resulting in new applications pitched and/or approved by the IDC


**Learning, Leadership \& People Growth**


* Provide team leadership in transactions during due diligence


* Manage own development to enhance own competencies


* Participate in knowledge sharing in the team and cross functional


* Coaching and mentoring team members

SENIOR DEALMAKER

We are Hiring: Waiter / Waitress

We're looking for a energetic and reliable waiter/waitress to join our team!

We are in Vredehoek , Cape Town area

Requirements :

\- Previous waiter experience is essential

\- Punctual and dependable

\- Friendly with positive attitude

\- Able to work well in fast paced environments

\- Must be a team player

\- Must be able to work flexible hours

\- Excellent customer service skills

If you think you'd be a great fit , please send your CV with a cover photo deerpark@gmail.com

Work Location: In person

Waiter

### **Job Advert Summary**


The Front Office Duty Manager oversees the daily Front Office operations, ensuring exceptional guest service, efficient hotel operations, and compliance with company standards. The role supervises the Front Office team, resolves guest concerns, coordinates with other departments, and supports revenue and operational objectives while maintaining a welcoming and professional guest experience.

### **Minimum Requirements**

* Grade 12 (Matric) or equivalent qualification.
* Diploma or Degree in Hospitality Management, Tourism, or a related field (advantageous).
* Minimum of **2–3 years' experience** in a Front Office supervisory or Duty Manager role within a hotel.
* Strong knowledge of Front Office operations, guest service standards, and hotel procedures.
* Experience using a Property Management System (PMS) (e.g. Opera or similar).
* Proficient in Microsoft Office (Word, Excel, Outlook).
* Excellent communication, interpersonal, and problem\-solving skills.
* Strong leadership and team management abilities.
* Ability to work flexible shifts, including weekends, public holidays, and evenings.
* Excellent organisational skills with the ability to multitask in a fast\-paced environment.
* Professional appearance and a customer\-focused approach.
* Fluent in English; additional languages are advantageous.

### **Duties and Responsibilities**

* Ensure that all company policies, procedures \& standard operating processes are adhered to and regularly updated
* Ensure all health and safety procedures are adhered to and that appropriate fire evacuation procedures are in place
* To display a pro\-active and leading role in terms of service, culture, development, systems, procedures and skills development
* Manage any people issues timeously. Counsel \& discipline hotel employees if needed \& where applicable performance shortfalls ensuring that appropriate records are left in the employee files and that the hotel’s disciplinary procedures are followed always
* To be aware of local market competition, to monitor trends within the industry and make suggestions how these could be implemented in our hotel
* Attend HOD briefings
* Responsible for supervision of front\-office staff, porters, butlers
* To carry out yearly \& half\-yearly performance appraisals with key hotel staff personally and, ensure that the employees are appraised regularly and that all performance appraisals are followed up through regular job chats and progress meetings
* Maximises the average room occupancy \& average room rate achieved
* Maintains excellent relationships with guests to ensure that guest satisfaction is established \& maintained by F/O staff
* Identify \& implement staff training to ensure company standards are met
* Liaise with other departments to ensure smooth flow of information through\-out the property as per operating standards
* Schedules staff duties \& draws up rosters and finalise salaries and wages. To pro\-actively assess risks to the business – next shifts, next day, next month, etc. Planning of leave schedules
* Be visual face of the business \& interact with guests \& employees
* Evaluate \& manage guest feedback
* Daily, weekly, monthly reporting as required
* Ensure all property inspections are completed
* Motivate \& train staff where required
* Financial management of the operational business Responsible for budgeting process Compilation of and adherence to financial budgets within rooms (Market mix, avg. room rate, YIELD and Occupancy).
* Planning of leave schedules
* Any other duties that may be required To pro\-actively assess risks to the business – next shifts, next day, next month, etc.
* To continuously analyse actual standards observed against departmental standards

Duty Manager

**Company Description**  

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

 **Job Description** **RESPONISIBILITIES**

**Performing tests**

* Accurate registration, storage, retention and disposal of samples according to prescribed procedures.
* Preparation of samples and media.
* Performing routine analysis on samples according to standard methods and procedures
* Ensure the execution and finalization of method validation plans and associated work as they arise
* Operate instruments according to specified procedures
* Maintain records indicating maintenance, working conditions and quality control measures**.**
* Ensure good laboratory practices are followed.
* Adhere to competency training program
* Perform any other reasonable tasks as assigned by direct line manager and / or Senior Microbiologist.

**Planning of tests and evaluation of results**

* Plan activities according to the sample volume and quantities received.
* Ensure customer service requirements for testing/analysis are met.
* Monitor and control stock levels of required chemicals and consumables.
* Adhere to sample turn\-around timeframes.
* Evaluate results against quality control specifications

 **Method modification and development and validation of new methods**

* Perform analysis and report results required for method and instrument validation.
* Report shortcomings and deviations to implement and improve new and existing methods and procedures.
* Ensure the execution and finalization of method validation plans and associated work as they arise

 **Reporting opinions and interpretations**

* Documenting of all relevant sample information
* Calculation and record keeping of all analytical results.
* Report all results on SLIMS and / or designated worksheets.
* Issue reports and add comments or suggestions when required.

 **Communication with clients**

* Liaise with clients re suggested or required analysis
* Handle customer queries

 **Quality and Health \& Safety system**

* Adhere to all quality and safety requirements of the SGS management system.
* Actively participate in safety related activities.
* Always wear appropriate protective clothing.
* Adhere to all relevant HSE procedures and protocols.
* Awareness of the dangers of chemicals used through the study of MSDS.
* Keep workplace and equipment neat and tidy.
* Perform Health and Safety inspections in designated areas.
* Report deviations and communicate instructions to improve and maintain the quality system.
* Record keeping of all control and reference sample results.

**Managerial duties**

* Support operations and contribute to positive staff morale.
* Supervise interns \& lab assistants.
* Ensure subordinate’s (interns \& laboratory assistants) competencies are current.

**SPECIFIC AUTHORITIES**

* Cease the use of any equipment that may be deemed to constitute a safety hazard or enter hazardous environments without the necessary knowledge and protection and report the situation to higher authority to take action.
* Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
* Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
* Other specific authorities as indicated on the Agri Food Laboratory Designated Staff List

  

**Qualifications** **Education**

* The position requires a degree / diploma from a recognized tertiary education facility in the field of microbiology.
* A minimum of 3 years’ experience in a similar laboratory.
* Training in ISO 17025 documentation systems preferred.
* SACNASP registration as Candidate researcher preferable.

**Experience**

* Experience in the implementation of ISO 17025\.
* Understanding the operations, maintenance and operational requirements of instrumentation used in the laboratory.
* Good communication skills and the ability to work with minimum supervision.

  

**Additional Information** **Competencies**

* Knowledge of laboratory functions and applications
* Maintenance of accreditation status
* Maintenance of service quality to customers
* Maintenance of turnaround time set by management

Microbiologist

**Company Description**  

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the world.

 **Job Description** **RESPONISIBILITIES**

**1\. Sample handling, storage and disposal**

* Ensure prompt and efficient handling, storage and transport of samples as per documented procedures.
* Ensure disposal of cancelled samples
* Ensure prompt registration of all samples
* Attend to all operational matters related to work in progress at sample reception and new instructions received from customers and OPS / Technical Manager.
* Liaise with Centralized Billing Team (CBT) regarding any matters arising

**2\. Supervisory responsibilities**

* Extract information, evaluate, review and report on KPI’s
* Liaise with and respond to internal queries from other departments.
* Allocation of work
* Training (technical, quality, safety) as required.

**3\. Customer Liaison**

* Liaise with or the oversight of client’s communication

**4\. Quality \& Health \& Safety System**

* Adhere to all quality and safety requirements of the SGS management system.
* Actively participate in safety related activities.
* Always wear appropriate protective clothing.
* Adhere to all relevant HSE procedures and protocols.
* Keep workplace and equipment neat and tidy.
* Perform Health and Safety inspections in designated areas


Report deviations and communicate instructions to improve and maintain the quality system  

  

**SPECIFIC AUTHORITIES**

* Cease the use of any equipment that may be deemed to constitute a safety hazard or entry to hazardous environments without the necessary knowledge and protection, and report the situation to higher authority to take action.
* Cease to carry on with work that may affect the quality (integrity) of services and report the situation to higher authority to take action.
* Initiate a formal improvement request when a deviation of the system occurs, possible improvements are identified or when nonconformity is identified.
* Other specific authorities as indicated on the Designated Staff List

  

**Qualifications** **Education**

* Appropriate tertiary qualification / Grade 12 certificate with 5 years applicable experience
* Computer literacy in Word, Excel, Outlook

**Experience**

* Experience in sample administration and registration for (5 years minimum) in a routine high throughput ISO 17025 Food testing facility.
* Good communication skills

 **Additional Information** **Competencies**

* Positive and assertive attitude
* Client liaison and good communication skills
* Good interpersonal skills towards colleagues
* Ability to work independently and in a team
* Flexible, diplomatic, client orientated
* Efficient time management
* Effective organizational skills
* Effective supervisory skills
* Able to work under pressure and meet deadlines
* Attention to detail

Customer Service Jobs in Middelburg - Page 4

Vacancies (page 4 of 8)