Browse live customer service jobs in Tzaneen, Limpopo. Salaries, top employers and how to apply. Updated regularly.

Job Description: Cold Calling Sales Agent – Debt Review Removal

**Job Title:** Cold Calling Sales Agent – Debt Review Removal  
**Department:** Sales  
**Reports To:** Sales Team Leader / Sales Manager

Job Purpose

The Cold Calling Sales Agent is responsible for contacting prospective clients, generating leads, assessing client eligibility, and promoting the company's debt review removal services. The role requires building rapport with clients, identifying their needs, explaining the service accurately, and converting qualified prospects into successful sales while maintaining compliance with all company policies and applicable regulations.

Key Responsibilities

* Conduct outbound cold calls to prospective clients using company\-provided leads.
* Identify clients who may qualify for debt review removal.
* Explain the debt review removal process accurately and professionally.
* Build trust and rapport with clients through effective communication.
* Handle objections confidently and work towards closing sales.
* Achieve daily, weekly, and monthly sales targets.
* Accurately capture client information on the CRM or company systems.
* Ensure all required documentation is obtained from clients.
* Follow up with prospective clients to maximise conversion rates.
* Encourage clients to complete all required documentation and payment arrangements where applicable.
* Maintain accurate records of all client interactions.
* Adhere to company compliance standards and quality assurance requirements.
* Provide excellent customer service throughout the sales process.
* Attend daily team meetings, coaching sessions, and product training.
* Keep up to date with company products, procedures, and compliance requirements.

Key Performance Indicators (KPIs)

* Daily outbound call targets.
* Sales conversion rate.
* Monthly sales target achievement.
* Document collection completion rate.
* First\-payment conversion rate (where applicable).
* Quality assurance/compliance score.
* Attendance and punctuality.
* Customer satisfaction and professionalism.

Required Skills and Competencies

* Excellent verbal communication and negotiation skills.
* Strong sales and closing ability.
* Ability to build rapport quickly.
* Confidence in handling objections.
* Goal\-driven and target\-oriented.
* Strong listening and interpersonal skills.
* Good organisational and time\-management skills.
* Computer literacy and ability to work on CRM systems.
* Ability to work under pressure in a target\-driven environment.
* High level of professionalism, integrity, and resilience.

Minimum Requirements

* Previous outbound cold calling or telesales experience is advantageous.
* Experience in financial services, debt review, legal services, or call centres is beneficial.
* Good command of English (additional South African languages are advantageous).
* Basic computer literacy.

Working Conditions

* Office\-based position.
* Target\-driven environment.
* Standard business hours with overtime when operationally required.
* Daily performance monitoring, coaching, and quality assurance evaluations.

Performance Expectations

The successful candidate will consistently work towards achieving daily, weekly, and monthly sales targets while maintaining high compliance standards, delivering excellent customer service, and contributing positively to the overall performance of the sales team.

Pay: R5 500,00 \- R10 500,00 per month

Work Location: Remote

Sales Consultant

**Listing reference:** adapt\_000289
**Listing status:** Online
**Apply by:** 13 August 2026
##### **Position summary**


**Industry:** Education \& Training
**Job category:** Others: Education and Training
**Location:** Midrand
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** No
##### **About our company**


Adapt IT (Pty) Ltd is a subsidiary of Adapt IT Holdings Proprietary Limited and a market leader in developing specialised vertical market software and digitally\-led business solutions that assist clients across targeted industries to Achieve More by improving their customer experience, core business operations, business administration and enterprise resource planning.
##### **Introduction**


To provide strategic leadership across a portfolio of key TVET client accounts, strengthening long\-term partnerships, accelerating sustainable revenue growth, and delivering measurable institutional value. In an AI\-enabled environment, the role is accountable for advancing client awareness, adoption, and value realisation of AI\-enabled solutions that enhance service delivery, operational efficiency, and innovation outcomes.
##### **Job description**


**Strategic Account Leadership**


* Own and drive the strategic direction of assigned client accounts
* Develop and maintain multi\-year account plans aligned with client and organisational objectives
* Build long\-term partnerships focused on value realisation and sustainability
* Position the organisation as a trusted strategic partner
  

**Stakeholder Engagement \& Relationship Management**


* Build and maintain strong relationships across:
* + Operational stakeholders
	+ Management level
	+ Executive / C\-level stakeholders
* Conduct regular stakeholder engagement sessions to assess:
* + Client satisfaction
	+ Emerging challenges
* Strategic priorities
* + Serve as the primary point of contact for all client\-related matters

**On\-Site Client Engagement**


* Use on\-site engagement to:
* + Identify opportunities for AI\-enabled improvements
	+ Assess readiness for automation and analytics solutions
	+ Gather real\-world insight to support AI\-driven solution proposals
	+ Advocate for customer needs in product and business planning

**TVET Sector Advisory**


* Develop and maintain deep understanding of:
* + TVET regulatory requirements
	+ Funding and operational constraints
* Academic and administrative processes
* + Translate sector challenges into practical and relevant solutions
	+ Provide advisory input aligned to the specific context of TVET institutions
	+ Coordinate complex solution delivery across multiple departments

**Service Delivery Oversight**


* Collaborate with Project Managers, Consulting, and Support teams to ensure:
* + Delivery quality meets agreed standards
	+ Timelines and SLAs are achieved
	+ Scope and expectations remain aligned
	+ AI\-enabled solutions delivered to clients meet expectations

**Innovation \& Continuous Improvement**


* Identify opportunities to improve:
* + Client processes
	+ System utilisation
	+ Service delivery models
* Propose and drive innovative, value\-adding solutions
* Support continuous improvement initiatives across accounts
  

**Governance, Risk \& Escalation Management**


* Participate in and lead governance structures including:
* + SteerCo meetings
	+ Account review sessions
	+ AI\-enabled reporting improvements
* Provide structured reporting on:
* + Account performance
	+ Financials
* Risks and mitigation plans
* + Act as escalation point for critical issues and ensure resolution

**Cross\-Functional Coordination**


* Coordinate across internal teams:
* + Consulting
	+ Support
	+ Product / Development
	+ Finance
* Ensure alignment between client expectations and delivery capability
* + Drive accountability across all stakeholders

  

**Forecasting, Planning \& Reporting**


* Develop accurate revenue forecasts and strategic account plans
* Track and report on account performance, risks, and opportunities
* Contribute insights to leadership for business planning and strategy.
  

**KEY OUTPUTS / SUCCESS MEASURES**


* Sustained retention, renewal, and profitable growth across the assigned TVET client portfolio.


* High levels of client confidence, stakeholder trust, and executive engagement across strategic accounts.


* Disciplined account planning, forecasting, and reporting that inform sound business and client decision\-making.


* Strong delivery governance, with risks, issues, and escalations identified early and resolved decisively.


* Demonstrable value realisation through improved service delivery, solution adoption, and institutional performance outcomes.


* Conversion of strategic growth opportunities into expanded client value, innovation, and continuous improvement initiatives.


* Credible account leadership and consistent governance participation across internal and client\-facing forums.

  

**KEY PERFORMANCE INDICATORS (KPIs)**


* Revenue growth, account expansion, and share of wallet within strategic client accounts


* Client retention, renewal performance, and contract continuity


* Account profitability and commercial sustainability


* Client satisfaction, stakeholder confidence, and loyalty within the TVET portfolio


* Execution of strategic account plans and governance commitments


* Solution adoption, utilisation, and realised value across client institutions

  

**Internal \& External Interfaces**


* **Internal:** Senior Leadership, Sales, Marketing, Support, R\&D and Finance


* **External:** Executive sponsors, senior stakeholders, procurement, and operational teams within customer organisations.

  

**KEY SKILLS \& COMPETENCIES**


* Strategic account leadership and relationship management capability, with the credibility to build trust across operational, management, and executive stakeholders.


* Strong understanding of the TVET and broader higher education environment, including governance structures, regulatory requirements, funding pressures, and institutional operations.


* Commercial acumen spanning contract management, renewals, revenue growth, forecasting, and account profitability.


* Executive communication, stakeholder engagement, negotiation, and presentation capability.


* Service delivery oversight and the ability to align cross\-functional teams to client commitments, timelines, and service standards.


* Strong judgement, problem\-solving capability, and escalation management within complex client environments.


* Analytical and reporting strength, with the ability to interpret account performance, risk exposure, adoption trends, and growth opportunities.


* Change leadership and solution adoption capability, particularly across digital, data, automation, and AI\-enabled solutions.


* 
##### **Minimum requirements**


**QUALIFICATIONS \& EXPERIENCE**


* Bachelor’s degree in Business, Commerce, IT, Engineering, or a related field.
* Postgraduate qualification or MBA would be advantageous.
* 6–10 years’ experience in account management, professional services, consulting, or a service delivery environment.
* 3–5 years’ experience in a management or leadership role.
* Proven track record in managing complex projects and diverse customer portfolios.

ACCOUNT MANAGER (TVET)

Assist customers with advice through continuously updating your product knowledge

Perform sales in the Nursery Department in such a way that average value is achieved and improved upon

Assist customers in selecting the right product for his need by providing advice

Assist with the maintenance of standards in the Department

Discarding of products where applicable

Check suppliers’ lists and assist in making choices of requirements

Assist in the arrangement of weekend supplies

Record all customer requests and following them through with the Manager

Maintain good customer relations like smiling and greeting each customer

Maintain all displays and merchandise to promote sales

To be familiar with any Sales Promotion being undergone i.e. advertising and the Stodels Internet site

Perform any other tasks as required by Senior Management to ensure the continued smooth operation of the company and to meet the company aim of high standards and high customer service

CRITERIA NEEDED:

Outing / Extroverted personality, Team Player

Self motivated, Friendly Personality,

Hard Working , Dedicated, A people’s person,

Able to work under pressure. Passion for plants

2 years retail experience

Able to work Saturdays and Sundays

Work Location: In person

Nursery Assistant - Weekender

Assist customers with advice through continuously updating your product knowledge

Perform sales in the Nursery Department in such a way that average value is achieved and improved upon

Assist customers in selecting the right product for his need by providing advice

Assist with the maintenance of standards in the Department

Discarding of products where applicable

Check suppliers’ lists and assist in making choices of requirements

Assist in the arrangement of weekend supplies

Record all customer requests and following them through with the Manager

Maintain good customer relations like smiling and greeting each customer

Maintain all displays and merchandise to promote sales

To be familiar with any Sales Promotion being undergone i.e. advertising and the Stodels Internet site

Perform any other tasks as required by Senior Management to ensure the continued smooth operation of the company and to meet the company aim of high standards and high customer service

CRITERIA NEEDED:

Outing / Extroverted personality, Team Player

Self motivated, Friendly Personality,

Hard Working , Dedicated, A people’s person,

Able to work under pressure. Passion for plants

2 years retail experience

Able to work Tues, Thurs, Sat and Sundays

Work Location: In person

Nursery consultant - 4 Month contract

**Location:** Gauteng, Bryanston  
**Industry:** Short\-Term Insurance

**OVERVIEW**

We are seeking an experienced and motivated Internal Sales Consultant to join our growing team. The ideal candidate will have a strong background in short\-term insurance, excellent client service skills, and the ability to manage the end\-to\-end new business process while consistently achieving sales targets.

**JOB REQUIREMENTS**

* 3–5 years' experience in a similar Internal Sales or Personal Lines/Commercial Sales role within the short\-term insurance industry.
* Relevant insurance qualification.
* Regulatory Examination (RE5\) completed.
* Class of Business completed.
* Sound knowledge of FAIS legislation and compliance requirements.
* Proficient in Microsoft Office (Excel, Outlook and Word).
* Excellent communication, negotiation and interpersonal skills.
* Strong administrative and organisational abilities.
* Ability to work under pressure and meet deadlines.

**RESPONSIBILITIES:**

* Generate and manage new business opportunities from referrals, leads and existing client relationships.
* Obtain quotations from multiple insurers through effective market approaches.
* Compare quotations, policy benefits, exclusions and pricing to identify the most suitable solution for each client.
* Present quotations professionally and provide clients with appropriate advice based on their needs and risk profile.
* Ensure all compliance requirements are met before policy inception, including FAIS disclosures, Record of Advice and all required documentation.
* Prepare and submit complete new business files in accordance with company and regulatory requirements.
* Upload and maintain all compliance documentation and new business files on the company's document management systems.
* Maintain and update the new business and sales tracking spreadsheets.
* Liaise with insurers to negotiate terms, obtain additional quotations and resolve underwriting queries.
* Follow up on outstanding quotations and convert opportunities into successful sales.
* Ensure policies are issued accurately and within agreed service levels.
* Build and maintain strong relationships with clients, insurers and business partners.
* Work closely with portfolio managers and other internal departments to ensure a seamless client experience.
* Ensure accurate data capturing and maintenance of client records.
* Meet and exceed monthly sales and conversion targets.
* Participate in product training and remain up to date with insurer products, market trends and regulatory changes.
* Assist with ad hoc sales and business development initiatives as required.

**KEY COMPETENCIES:**

* Strong sales and negotiation skills.
* excellent attention to detail and accuracy.
* High level of integrity and professionalism.
* Customer\-focused with exceptional relationship management skills.
* Strong analytical and problem\-solving ability.
* Ability to prioritise workloads and manage multiple deadlines.
* Self\-motivated, driven and results\-oriented.
* Team player with excellent communication skills.

**KEY PERFORMANCE INDICATORS:**

* Achievement of monthly and annual new business premium targets.
* Quote\-to\-sale conversion ratio.
* Compliance accuracy and audit results.
* Turnaround times on quotations and new business.
* Quality and completeness of new business documentation.
* Client satisfaction and retention.
* Accuracy of reporting and data management.

Job Types: Full\-time, Permanent

Application Question(s):

* What is your salary expectation for this role?

Experience:

* Short Term Insurance Sales related: 2 years (Required)

License/Certification:

* RE5 (Required)
* Class of Business (Required)

Work Location: In person

Internal Sales Consultant (Short-Term Insurance)

Job Title: Marketing Manager

Company: E Auto Motor

Location: Johannesburg, Gauteng

Industry: Automotive

About E Auto Motor

E Auto Motor is a growing automotive company committed to delivering innovative solutions and exceptional customer service. We are seeking a dynamic Marketing Manager to lead our marketing initiatives, strengthen our brand presence, and drive business growth.

Key Responsibilities

* Marketing Strategy: Develop and implement marketing plans aligned with company objectives.
* Brand Management: Enhance brand visibility through campaigns, events, and digital platforms.
* Market Research: Analyze industry trends, competitors, and customer insights to inform strategy.
* Digital Marketing: Manage social media, online advertising, and SEO to boost engagement.
* Campaign Management: Plan and execute promotional campaigns to support sales targets.
* Collaboration: Work closely with sales, HR, and operations to align marketing with business goals.
* Reporting: Prepare reports on campaign performance, ROI, and market impact.

Requirements

* Bachelor’s degree in Marketing, Business, or related field.
* 3–5 years’ proven experience in marketing management.
* Strong knowledge of digital marketing tools and platforms.
* Excellent communication, leadership, and project management skills.
* Ability to work in a fast\-paced automotive environment.

What We Offer

* Competitive salary package.
* Opportunity to lead marketing initiatives in a growing automotive company.
* Professional growth and career development.
* Collaborative and innovative work environment.

**How to Apply**

**Send your CV and qualifications to Jobs@eautorsa.com**

**with the subject line: “Marketing Manager Application – E Auto Motor”**

Work Location: In person

Marketing Manager

**We’re Hiring Shop Assistants!**

**A New Clothing Junction Store Is Coming to Mabopane!** 

Clothing Junction is growing, and we’re excited to be opening a brand\-new store at Bheki Square Shopping Centre!

We’re looking for friendly, energetic and customer\-focused Shop Assistants to join our new team. If you’re passionate about people, fashion and delivering excellent service, this could be the perfect opportunity for you.

What You’ll Do

* Welcome customers with a friendly and helpful attitude.
* Create a positive and enjoyable shopping experience.
* Unpack, price and display new stock.
* Keep merchandise and promotional displays neat and attractive.
* Assist customers with questions and resolve concerns professionally.
* Support the store management team with daily operations.
* Help maintain a clean, organised and welcoming store.
* Remain alert and assist in preventing stock losses.

What We’re Looking For

* Grade 12 certificate
* A friendly, customer\-first attitude
* Good communication and interpersonal skills
* Strong attention to detail
* The ability to follow instructions and work well in a team
* Basic arithmetic skills and good English communication
* A calm and professional approach under pressure
* Previous clothing retail experience would be an advantage

**Ready to Join Our New Store Team?**

Become part of an exciting new chapter for Clothing Junction in Mabopane and help us bring quality, affordability and excellent service to the local community.

If you believe in real value for real people, and enjoy helping others look and feel good, this could be your perfect fit.

Please note that only shortlisted candidates will be contacted. If you don't hear from us within 14 days, please consider your application unsuccessful. Thank you for your interest in Clothing Junction.

Job Types: Full\-time, Permanent

Pay: R30,22 \- R30,23 per hour

Application Question(s):

* Do you have a clear Credit/ITC record?
* Do you live within a 20 km radius from Bheki Square Shopping Centre?

Education:

* High School (matric) (Required)

Experience:

* Retail: 1 year (Required)

Work Location: In person

Retail Shop Assistant (Bheki Square Shopping Centre)

**Role Description**

* Manage and oversee the day\-to\-day operations of the service desk, including ticketing systems, phone support, and email communications.
* Provide leadership, guidance, and mentorship to service desk staff, fostering a culture of accountability, teamwork, and continuous improvement.
* Develop and implement service desk policies, procedures, and best practices to ensure efficient and consistent service delivery.
* Monitor service desk performance metrics, analyze trends, and identify areas for improvement to enhance operational efficiency and customer satisfaction.
* Collaborate with cross\-functional teams to resolve complex technical issues and escalations in a timely manner.
* Serve as the primary point of contact for major incidents, coordinating response efforts and communicating updates to stakeholders.
* Develop and maintain relationships with key stakeholders, including internal teams and external vendors, to ensure alignment of priorities and effective collaboration.
* Conduct regular performance evaluations, provide constructive feedback, and identify opportunities for training and professional development for service desk staff.
* Stay informed about emerging technologies, industry trends, and best practices in service desk management to drive continuous improvement initiatives.
* Prepare and present reports, dashboards, and recommendations to senior management to communicate service desk performance and initiatives.

**Role Requirements**

* Bachelor’s degree in information technology, Computer Science, or a related field.
* 5 years of experience in service desk management or IT support roles, with 3\-5 years in a leadership capacity.
* Proven track record of effectively managing service desk operations, including incident management, problem resolution, and customer service.
* Strong leadership skills with the ability to motivate and inspire a team to achieve departmental goals.
* Excellent communication and interpersonal skills, with the ability to interact professionally with stakeholders at all levels.
* Solid understanding of ITIL framework and service management best practices.
* Experience with service desk software and ticketing systems.
* Relevant certifications such as ITIL Foundation and upwards, SDI Service desk manager.

Application Question(s):

* Are you currently employed or unemployed?
* What is your notice period?
* What is your current salary?
* What is your expected salary?
* How many years of experience do you have in an SDM/ leadership role?

Education:

* Bachelors (Preferred)

Work Location: In person

Service Desk Manager

**Cool Ideas, leading ISP in** **Johannesburg requires an Customer Service Analyst to join our team**

**Job Description \& Key Responsibilities****:**

* Provide first\-line technical support and troubleshooting for customers
* Log, manage, and track faults with fibre line providers and third\-party vendors
* Handle incoming customer calls, assisting with technical and general service\-related queries
* Follow up on existing incidents and service requests to ensure resolution
* Maintain a high first\-time resolution rate and customer satisfaction
* Accurately capture call details and update tickets in the system

**Experience and Knowledge required****:**

* Minimum of 24 months call centre experience
* Minimum of 12 months technical support experience
* At least 12 months’ experience providing technical support within an Internet Service Provider (ISP) environment
* IT\-related qualification (certificate, diploma, or equivalent)
* Basic understanding of networking concepts
* Experience supporting Fibre, LTE, or VoIP services
* Strong communication and customer service skills
* Ability to work shifts, weekends, or public holidays
* Good problem\-solving and analytical skills
* Fluent in English

**Advantageous****:**

* ITIL qualification or working knowledge of ITIL principles
* Experience with ticketing systems (e.g. Zendesk, Remedy, Freshdesk, etc.)

 ***Please note: As part of our recruitment and selection process, shortlisted candidates will be required to complete a psychometric assessment. This assessment is designed to evaluate job\-related competencies and ensure alignment with the requirements of the role. Results will be treated confidentially and used solely for selection purposes in accordance with applicable labour legislation and data protection laws.***

Customer Service Analyst

* Structure finance deals to meet customer and dealership needs.
* Ensure compliance with NCA, FAIS, FICA, TCF, POPIA, and other regulations.
* Present finance and insurance products to customers.
* Secure finance approvals and negotiate with financial institutions.
* Maximise F\&I income through value\-added products.
* Maintain accurate documentation and build strong relationships with banks and service providers.
* Deliver exceptional customer service throughout the finance process.

**REQUIREMENTS:**

* RE5 Certification
* NQF LEVEL 4 (Financial Services)
* COB (Class of Business ) Completed
* Minimum 2 Year’s Experience in Automotive F\&I
* Proven Track Record with Finance approvals \& Product Upselling
* Strong Compliance Knowledge (FAIS, NCR, TCF, etc).
* Excellent Communication, Integrity \& Attention to Detail.
* Valid Driver’s License

Work Location: In person

F&I Manager

**Company Description**  

WNS, part of Capgemini, is an Agentic AI\-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence \- WNS’ core differentiator \- with AI\-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human\-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

 **Job Description**  

Role Overview


The Group Manager – WFM is responsible for leading workforce planning, scheduling, and real\-time operations for inbound contact center functions.


This role ensures optimal staffing, cost efficiency, and service level achievement through data\-driven capacity planning, forecasting, and strategic workforce optimization.


Key Responsibilities


1\. Capacity Planning \& Forecasting

* Develop short\-term and long\-term workload forecasts (call volume, AHT, shrinkage).
* Build and maintain capacity plans aligned with business demand and growth projections.
* Conduct scenario planning (seasonality, campaigns, unexpected spikes).
* Collaborate with business teams to align hiring plans with capacity requirements.
* Ensure optimal staffing models to meet SLAs (Service Level, ASA, Abandonment).


2\. Scheduling \& Workforce Optimization

* Oversee creation and governance of efficient schedules to maximize coverage and productivity.
* Ensure adherence to workforce management tools (e.g., NICE, Genesys, Aspect)


.• Optimize schedules considering:


o Shrinkage (planned/unplanned)


o Breaks, leaves, and training


o Skill\-based routing requirements

* Drive continuous improvement in schedule efficiency and adherence.


3\. Real\-Time \& Intraday Management

* Supervise real\-time queue management and intraday performance.
* Drive immediate corrective actions (re\-skilling, overtime, VTO) during demand\-supply gaps.
* Monitor KPIs such as:


o Service Level


o Queue health


o Agent occupancy/utilization


4\. Strategy \& Planning

* Define and execute WFM strategy aligned to business goals and customer experience.
* Introduce process improvements and automation for better efficiency.
* Implement best practices in forecasting accuracy and workforce optimization


Drive digital transformation initiatives within WFM (analytics, AI, automation).


5\. Financial \& Cost Management

* Manage headcount budgeting and cost optimization for WFM.
* Analyze financial metrics:


o Cost per contact


o Staffing cost vs. budget


o Productivity ratios

* Provide insights for cost\-saving opportunities without impacting service quality.
* Support budgeting cycles and financial planning with data\-backed projections.


6\. Stakeholder Management

* Partner with operations, HR, finance, and client stakeholders.
* Present capacity plans, forecasts, and performance insights to leadership.
* Provide actionable recommendations for business growth and efficiency.


7\. Reporting \& Analytics

* Deliver regular dashboards on:


o Forecast accuracy


o Schedule adherence


o Service level performance

* Leverage analytics to identify trends and improvement areas.
* Maintain data integrity and governance across WFM systems.


8\. Team Leadership

* Lead and mentor a team of planners, schedulers, and RTA analysts.
* Build capability in forecasting, analytics, and strategic thinking.
* Drive performance culture and continuous learning.


Key Skills \& Competencies

* Strong expertise in WFM tools (NICE, IEX, Verint, Genesys, Aspect)
* Advanced knowledge of: o Forecasting models


o Erlang calculations


o Capacity planning techniques

* Excellent analytical and financial acumen
* Strategic thinking and problem\-solving ability
* Strong stakeholder management and communication skills
* Proficiency in Excel, Power BI, or other analytics tools


KPIs / Success Metrics

* Forecast accuracy (% variance)
* Schedule efficiency (% optimization)


• Service level achievement• Revenue per Billable/Total FTE

* Shrinkage control
* Occupancy and utilization rates


Preferred Experience

* Experience in large inbound contact centers (BPO / captive)
* Exposure to financial planning and budgeting cycles
* Knowledge of automation / AI in WFM

 **Qualifications*** Bachelor’s degree (preferred: Business, Mathematics, Statistics, Engineering)


• 8–12\+ years of experience in WFM within a contact center environment• Prior experience in leadership or managerial role preferred

Manager: Workforce Management

**Who We Are**



As experts in print, mail, and digital communications for over 25 years, our best\-in\-class communications management solutions have enabled our 1,500\+ customers to reach their organizational goals time and time again. While that sets us apart for our customers, what sets us apart for our employees is our strong team culture, industry impact, and ability to take one's career to the next level.


**Doxim's next Implementation Specialist.**



The Implementation Specialist supports Doxim's Professional Services team by building and maintaining document composition solutions and the data\-processing programs that power them. You'll analyze and transform customer data, develop workflows/templates for print and digital delivery, automate validation and processing steps, and troubleshoot issues through testing and production deployment. This role supports clients across industries (e.g., financial services, insurance, utilities, government) and requires strong technical problem\-solving in a fast\-paced, deadline\-driven environment.


**Job responsibilities**
* Configure Doxim document processing applications, including ECM, API integrations, e\-Notifications, and document archiving solutions.
* Support clients with API portal integrations involving Doxim products and related services.
* Design, build, and maintain robust statement composition projects for small and mid\-sized implementations.
* Collaborate and communicate effectively with internal and external stakeholders to ensure solutions meet agreed\-upon requirements and specifications.
* Apply knowledge of the software development lifecycle (SDLC) and development best practices to deliver high\-quality project outcomes.
* Understand and contribute effectively to cross\-functional project teams, including awareness of roles and responsibilities across the project lifecycle.
* Interpret customer requirements documentation and translate them into efficient, scalable, and maintainable document design layouts.
* Partner with project teams to gather requirements and develop tailored product and implementation solutions.
* Act as a collaborative and proactive team member, maintaining strong awareness of client commitments and identifying and mitigating project risks.
* Build strong working relationships with internal stakeholders to gather requirements, propose solutions, provide application support, and deliver basic end\-user training.

**Skills**


* Proficiency in HTML/XHTML, XML/XSL, CSS and one of Java, C\#, .NET, or batch processing
* Experience working on web applications, XML web services and/or web servers is an asset
* Understanding of relational data modeling and SQL proficiency in MS SQL Server or other DBM

**Education**


* Bachelor's degree in computer science, Software Engineering or other related field.
* Equivalent work experience may be considered

**System Knowledge**


**Proficient** **knowledge and experience with:**
* Responsive HTML Email Development
* Quadient Inspire
* XSLT code development
* CSS
* Bootstrap
* C\#
* Accessibility knowledge
* Litmus testing
* Adobe Creative Suite Software – Photoshop, Dreamweaver, Acrobat, Illustrator
* Microsoft Office – Outlook, Word, Excel and PowerPoint
* FTP and Remote Desktop connectivity

  




**Physical Demands**


* Prolonged sitting and computer usage


* Frequent keyboard and mouse use


* Occasional extended hours for deployments or incident resolution


**Additional Details**


* Recommended Years of Experience: 3\+ years


* Travel: 0\-10%


* FLSA Status: Exempt


**Why Doxim?**


**Work Environment That Suits You**: Our opportunities come in all shapes and sizes; from fully remote, to in\-office, to hybrid; across North America, South Africa, and Europe.


**Benefits That Fit**: As of Day, 1 of employment, our flexible benefit options have you covered from healthcare to employer\-matched retirement savings and everything in between.


**Growth That Excites**: We are passionate about nurturing talent from within so this won't be just a job – it will be a journey.


**Time Off That Recharges**: Take the breaks you deserve with our generous PTO policy designed to help you rest, reset, and return at your best.


**Refer \& Reap the Rewards**: Love working at Doxim? When you refer talented people to join us, you'll earn a bonus through our Employee Referral Program. Great people know great people!



Thank you for your interest in Doxim! Due to the volume of applications we receive, only selected candidates will be contacted.



Website \- www.doxim.com


***Be aware of suspicious recruitment activity during your job search. Doxim will only reach out to interview, make an offer of employment, or conduct onboarding activities for candidates who have applied directly to one of our open roles. When interviewing for a position, the candidate experience will include live interaction, such as a video call or in\-person interview, with a Doxim Talent Acquisition team member and/or company employee(s). We will never ask for any money or payments from applicants at any point in the hiring process. We will only reach out from a @doxim.com email address; no other email addresses will be used. Remain vigilant and if you think you are a victim of an employment scam, please contact your local law enforcement agency***

Implementation Specialist x2

**Location:** Sea Point, Cape Town (Office\-Based)  
**Working Hours:** Monday to Friday \| 08:00 – 17:00  
**Salary:** Up to **R12,000 per month**, depending on experience

About the Role

We are looking for an organised and proactive Personal Assistant / Lead Generation Assistant to provide administrative support to a busy team. This role combines office administration, client communication, database management, and lead generation to help ensure the team operates efficiently.

Responsibilities

* Provide day\-to\-day administrative support.
* Manage diaries, appointments, and follow\-up tasks.
* Conduct online research to identify potential opportunities.
* Contact prospective clients to introduce services and gather information.
* Maintain and update CRM records and databases.
* Assist with client communication and general office administration.
* Support the coordination of marketing and property\-related activities.
* Complete additional administrative tasks as required.

Requirements

* Excellent organisational and time management skills.
* Strong written and verbal communication skills.
* Professional and confident telephone manner.
* Good attention to detail.
* Comfortable using Microsoft Office and online systems.
* Previous administrative, customer service, or real estate experience is advantageous but not essential.
* Own laptop required.

What We Offer

* Salary of up to **R12,000 per month**, depending on experience.
* A supportive and collaborative office environment.
* Opportunities for learning and professional development.
* Full\-time, office\-based employment.

How to Apply

Please send your CV to **yourfuture@quay1\.co.za**.

Application Questions

* Do you have your own laptop?

Pay: Up to R12 000,00 per month

Work Location: In person

Personal Assistant / Lead Generation Assistant

RESPONSIBILITIES:

Greet the customers in a friendly manner.

Direct customers to empty parking bays

Watch over customer vehicles to prevent incidents of theft or damage

Watch over trolleys to prevent incidents of theft or damage

Assist trolley assistants to manage the availability of trolleys

Keep parking area neat and tidy by sweeping and picking up litter

Perform any other tasks as required by Senior Management to ensure the continued smooth operation of the company and to meet the company aim of high standards and high customer service.

CRITERIA:

Friendly manner

Ability to converse in either English or Afrikaans

Responsible

Ability to work independently

Able to follow instructions

Work Location: In person

Parking security Flexible - 3 day and 4 day shift

**Job Mission / Objective:**


To effectively manage the centralised onboarding and quality assurance (QA) functions of the Business Support: Centralised Onboarding in the Business Shared Services Department, ensuring operational efficiency and internal and external customer satisfaction. To provide streamlined processes regarding onboarding, customer profile maintenance, customer profile data cleanup and offboarding of customers within Access Bank’s policies and procedures and South Africa’s legislations.  



  

  

**Requirements** **CUSTOMER SERVICE:**

* Overall supervision and control ensuring that a high quality of service is provided
* Ensure retention of existing clients by providing excellent service
* Handle internal and external customer complaints quickly and efficiently
* Provide regular feedback on the level of service, highlighting good and positive performance and taking remedial action where necessary
* Must be well spoken and presented
* Present written material clearly and effectively
* Good positive 360\-degree feedback from internal stakeholder

**DELEGATING/PLANNING:**

* Delegate work effectively
* Give clear instructions/explanations of what is expected
* Plan and schedule work ahead of time
* Set and review priorities regularly
* Provide relief support where needed
* Organize support staff so that the suite runs effectively in own absence

**ADMINISTRATION AND CONTROLS:**

* Supervision and control of the routine running of the business support team in accordance with laid down processes and controls
* Continuous supervision of the direct reporting staff; Responsible for the full account opening and closing process of accounts acquired by the business suite
* Responsible for all maintenance on customer accounts, including customer records, mandates, data cleanup, UBO Remediation, FICA etc.,
* Manage and perform all general admin duties as per laid down procedures
* Ensure correct workflow of eliminating procrastination of support officers
* Monitor and follow up on instructions given and outstanding queries
* Supervise and control:
* Staff Attendance Register
* All Projects received from Head Office to meet deadlines
* Submission of the monthly reports namely: Dormancy report, Inactive accounts report (to Manager Operations), Term Deposits report, Account Opening Monthly statistics, all these to be submitted by the 05th of every month or before the set date

**KNOWLEDGE/PROFESSIONALISM:**

* Recognize importance of continual self\-development to have the ability to master new technical/procedural skills relevant to own job
* Consider effect of own actions on Bank’s image
* Understand how own function relates to others in the suite
* Continuously improving processes to ensure cost is managed for the bank.

**TRAINING AND SUPERVISION OF SUPPORT STAFF:**

* Work with staff to solve problems
* Ensure training and development of staff (all frontline support staff should be able to perform each other’s duties for relief purposes)
* Share knowledge/experience with others willingly
* Build team spirit and co\-operation
* Be accountable for your own development, whether on the job upskilling or external learning to enhance skills (Personal Development Plan)

**RISK MANAGEMENT:**

* Control security measures
* Ensure that all revenue due to the Bank is collected and ensure maximum savings on cost items
* Preventing operational losses
* Monitor and control Revenue \& Expenditure against financial plans (budget)
* Ensure zero tolerance of errors due to capturing
* Ensure accounts are activated by communicating this to the Manager Operations via the inactive report monthly to minimize revenue leakage

**ACADEMIC REQUIREMENTS:**

* Matric
* Bachelor's degree in Commerce, Finance, Banking, Economics, Accounting, Business Management, Bachelors\` Degree in Business Administration, Bachelor of Commerce in Law, Risk Management or Financial Risk degree or a related field.

**WORK EXPERIENCE:**

* Minimum 5 \- 8 years banking experience.
* 5\-8 years of leadership or people management experience

***All appointments will be made in line with Access Bank’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals living with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.***

 **Benefits**  

* Medical Aid
* Pension Fund
* Staff Rates

Manager: Onboarding Support

**Responsibilities:**

* Assisting in managing all aspects of a store
* Maximizing turnover and profit
* Stock loss control and prevention
* Deliver exceptional customer service by implementing customer experience strategy.
* Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
* Innovative visual merchandising to optimize sales.
* Implement all company policies and procedures.
* Maintaining health \& safety practices
* Optimize team through creating an inspiring environment.
* Align team members to Company culture and create fun.

**Minimum requirements:**

* 2 years of Supervisory experience
* Matric or Equivalent
* Microsoft – Computer Proficiency
* Clear Criminal record
* Ability to communicate effectively at all levels.

**Behavioural requirements:**

* Inspirational leadership and passion
* Taking ownership
* Building and maintaining relationships
* Innovation and change management
* Thinking adaptability
* Taking ownership

Supervisor - Poetry - Table Bay

Location: Kwa Zulu Natal
   

  

 Job Posting Title: Customer Service Agent, Telesales
   

  

 Time Type: Permanent
   

  

**MAIN PURPOSE OF THE ROLE**
* Retain current business base and ensure growth on the base. Also be able to source leads and do tele\-sales from a new business aspect.Sell the services and solutions for the company.


**Job\- Related Requirements**
* Grade 12 / Matric
* Ability to liaise effectively with clients and colleagues at various organizational levels
* A minimum of 2 years in a tele sales or call center environment
* Skills of achieving targets and generating new leads
* Must be patient, persuasive and persistent
* Punctuality and good time management skills
* Good administrative \& daily planning skills
* Ability to adapt to a rapidly changing environment/technology
* Ability to work under pressure \& meet deadlines without fail
* Ability to work without supervision
* Excellent verbal and written communication skills, including the ability to confidently give presentations
* Client empathy and ability to liaise effectively
* Be able to handle confrontation professionally at all times
* Must be someone that works well within a team and has a positive outlook
* Reliable transport


**ADDED ADVANTAGES FOR THIS ROLE**
* Time management and prioritization skills to meet deadlines and close sales in a timely manner
* Willingness to adapt and implement new sales methods and strategies
* Product knowledge
* Quick thinking to provide creative solutions that addresses customer’s needs and concerns


**Duties \& Responsibilities**
* Implementation of accounts – process and project management
* Manage client relationship
* Must make contact with each customer allocated to their base on a monthly basis as per masses
* Needs to make new tele\-sales calls weekly
* Weekly capturing of activities and minutes of meetings onto the MS Dynamics Platform (CRM)
* Monthly billing and financial reporting to customers (if needed)
* General administrative duties
* Managing of the customer base DSO’s (ensure that clients are up to date with their payments)
* Must be able to assist with ClientZone queries and training when needed
* Ensure required monthly targets \& masses are met


**DSV – Global transport and logistics**
 Working at DSV means playing in a different league.
   

  

 As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
   

  

 With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
   

  

 At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world\-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward\-thinking company – this is the place to be.
   

  

**Start here. Go anywhere**
 Visit dsv.com and follow us on LinkedIn and Facebook.
   

  

**Disclaimer** 
 : Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4\) weeks following their application, they should consider their application unsuccessful. Strictly fair and non\-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time.

Customer Service Agent

La Bella Beauty Salon is looking for a passionate, reliable, and friendly Nail Technician or Lash Technician to join our growing team. We are seeking someone who takes pride in their work, delivers exceptional customer service, and is committed to helping clients look and feel their best.

Requirements

* Relevant qualification or certification in Nail Technology and/or Lash Extensions.
* Previous salon experience is preferred.
* Strong attention to detail and excellent application skills.
* Friendly, professional, and well\-groomed appearance.
* Excellent communication and customer service skills.
* Reliable, punctual, and self\-motivated.
* Ability to work independently and as part of a team.

Pay: R3 750,00 \- R12 724,55 per month

Work Location: In person

Nail or lash tech

**Listing reference:** 025688
**Listing status:** Online
**Apply by:** 15 July 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Dispensing/Pharmacy
**Location:** Carltonville
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
##### **Job description**


**Job Objectives:**
* To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
* To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
* To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

  

##### **Minimum requirements**


**Education and Experience Requirements:**
* Essential: Registered Pharmacist with SAPC
* Desirable: Retail Pharmacy experience
* Desirable: Unisolve experience

**Job Knowledge and Skills Required:**
* SAPC and relevant legal knowledge
* Ethical working practice and compliance
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of patient care, professional counselling
* Knowledge of customer service excellence
* Tutorship and coaching skills
* Results and target driven
* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Interpersonal skills (Customer service orientation and effective patient care)
* Computer literacy
* Strong financial acumen

**Essential Competencies**
* Following instructions and Procedures
* Relating and networking
* Delivering Results and Meeting Customer Expectations
* Relating and networking
* Planning and Organising
* Coping with Pressures and Setbacks
* Entrepreneurial and Commercial Thinking
* Working with people
* Adhering to Principles and Values
  

  

**Kindly note that only applicants who meet the requirements will be contacted.**
**We are committed to the principles of Employment Equity.**

Pharmacist

Supreme homes is looking for a motivated and professional property sales agent to join our growing team. This is a commission based position, needing someone Eager to grow their real estate career. With a chance to develop strong sales, negotiation and cliental service skills and exposure to a supportive and professional team environment.

· Listing, evaluating and marketing properties.

· Assist buyers throughout the property purchasing process

· Meet sales targets and provide excellent customer service

· Strong communication skills

· Negotiation skills

· Ability to work independently

· Ability to build and maintain strong client relationships

· 2\+years in real estate experience

· Valid driver’s license and reliable vehicle

· Based in Johannesburg

Applications will only be considered if all the requirements are met.

Whether you are an experienced property sales agent or have a proven sales background and are eager to build a career in real estate we encourage you to apply.

**To Apply:**

Email your CV to info@supremehomes.co.za or contact us on 071 001 6333 for more information.

Education:

* High School (matric) (Required)

Experience:

* real estate : 2 years (Required)

Language:

* english (Required)

License/Certification:

* license (Required)

Location:

* Johannesburg, Gauteng (Required)

Work Location: In person

Real Estate Sales Agent

**Listing reference:** 025693
**Listing status:** Online
**Apply by:** 20 July 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** FMCG, Retail, Wholesale and Supply Chain
**Location:** Table View
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


To ensure the efficient operation of the store and service excellence by leading and directing the store operations team in order to meet sales, profit and compliance targets, leading to a competitive advantage for the brand.
##### **Job description**


**Job Objectives:**


* To ensure the achievement of the stores financial performance by driving and maximizing sales, tracking daily targets, weekly and monthly sales plans and proactively taking appropriate action as required.
* To efficiently manage and control all operational activities of the store, including expenses, stock management, shrinkage, general housekeeping and administration.
* To successfully manage in\-store execution of all visual merchandising, ensuring that in\-store presentation and promotional standards are maintained and that the appearance of the store is in line with the brand image.
* To ensure competent and motivated employees through effective selection, leadership, management and on\-going development in order to build capacity and capability to meet current and future business needs.
* To adequately schedule staff in line with the Group's labour policy and the relevant labour model in order to ensure each department is fully and appropriately staffed.
* To ensure all administrative responsibilities are attended to in an efficient manner, including ensuring weekly time and attendance and employee records are complete and submitted to HR.
* To execute customer service initiatives in store and take corrective action that results in a great customer experience, drives customer loyalty and achieves club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To maintain an awareness of customer trends, demographics and needs and monitor the activity of local competitors in order to capitalise on opportunities.
* To drive cohesion, consistency and integration between the store operation, pharmacy and clinic teams.
* To drive a high performing business culture that delivers employee affiliation, customer satisfaction and shareholder value.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  

  

**Knowledge:**


* Sound understanding and application of financial management principles
* Strong retail/FMCG background and understanding of merchandising and promotions principles
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of Customer service excellence
* Knowledge of labour legislation and IR practices
* Knowledge of competency based interviewing
  

  

**Skills:**


* Sound managerial skills
* Results and target driven
* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Good communication skills
* Computer literacy
* Strong financial acumen
  

  

**Competencies:**


Essential:


* Leading and Supervising
* Planning and Organising
* Delivering Results and Meeting Customer Expectations

Desirable:


* Entrepreneurial and Commercial Thinking
* Deciding and Initiating Action
* Working with people
* Analysing
* Coping with Pressures and Setbacks
  
  

##### **Minimum requirements**


**Experience:**


* Minimum 5 years’ experience in a store management role within a retail/FMCG store operations environment with an annual turnover of at least R50 million
* Extensive people management experience of a large and diverse workforce
* Financial management experience (budgets, profit and loss statements, financial ratios, etc.)
  

  

**Education:**


* Essential: Grade 12 (Maths 50% and English 50%)
* Essential: B. Degree or Diploma (retail / finance management, pharmacy or related) (External applicants)

Store Manager (Medium)

Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations, in indicated promotional areas and inside of Feathercom Mini Store, to attract and increase business within the Feathercom channel. The main accountabilities are the achievement of all sales targets, follow policies and procedures (stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows:

* Assist with the achievement of sales targets at indicated kiosk locations.
* Achieve individual targets as communicated by your line and regional manager.
* Adhere to ***“The Telkom Way”*** policy to ensure excellent customer service.
* Maintain optimal customer service relationships
* Maintain enthusiasm and ensure that energy levels are always appropriate.
* Promote and sell prepaid voice and data, sim\-only, post\-paid voice and data, LTE, accessories, smart\-voice, and fixed line internet packages (Fibre / DSL)
* Advise customers on Insurance, OBF’s and Repair’s processes
* Conduct a customer needs analysis to determine the reasons for visiting the store.
* Advise customers on Telkom product and service offerings and recommend a suitable product/service to meet their needs.
* Assist customers with cellular and fixed\-line technical queries
* Processing contracts in store via our credit\-vetting systems (NGCRM)
* Check and verify customer paperwork to detect fraudulent applications
* Ensure BVS and V\-DOC’s compliance within the store and ensure that discrepancies get resolved.
* Follow up with customers on application status and queries
* Manage your customer queries and escalations.
* Log and track customer cases related to any queries logged.
* Keep organized with regards to customer interactions and follow\-ups
* Inform client regarding relevant turn\-around times and back office processes.
* Following necessary processes via ARIA
* Complete and update all relevant sheets, reports, trackers, as per company requirements.
* Complete daily and curriculum assessments
* Attend staff meetings and Telkom training initiatives.
* Keep updated with latest devices, trends, competitive products, and services.

Job Type: Full\-time

Pay: From R6 500,00 per month

Ability to commute/relocate:

* Hartenbos, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

* High School (matric) (Required)

Work Location: In person

Sales Agent

**Listing reference:** 025691
**Listing status:** Online
**Apply by:** 20 July 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** FMCG, Retail, Wholesale and Supply Chain
**Location:** Malmesbury
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Responsible for providing pharmaceutical care services (within scope of practice) and performing day\-to\-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
##### **Job description**


**Job Objectives:**
**Responsibilities**
* Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines


* Administration of scripts and or any other claiming/capturing related procedure


* Accurate and complete handling of all profiles worked on


* Interact with health care professionals where needed


* Problem solving and follow up of queries


**Duties**
* Interact with customers via telephone or other means regarding medication and Healthcare Services


* Accurate capturing of scripts received at the Central Pharmacy centre


* Handling of queries regarding prescriptions


* Patient Profile management


* Assist with Chronic authorizations


* Liaison with all other departments


* Ad hoc requirements as per operational requirements


**Knowledge:**
* Product knowledge (including OTC)


* SAPC and relevant legal knowledge


* Sound knowledge of the chronic authorization process and procedures


* Customer service orientated


* Ethical working practice and compliance


**Skills:**
* Computer literacy (MS Office)


* Customer service orientated


* Team Player


* Integrity


* Accuracy and attention to detail


* Computer literacy (MS Office)


* Must be bilingual (with English being one of the requirements


* Must be able to work with patients and be adaptable to assist with various departmental duties


* Be able to use initiative in order to provide patient satisfaction


* Effective time management skills


* Adaptability


* Positive attitude


* Be able to work under pressure


**Competencies:**
Essential
* Adhering to Principles and Values


* Working with People


Delivering Results and Meeting Customer Expectations
##### **Minimum requirements**


**Experience:**
* Minimum 1 year in the role of Pharmacist Assistant Post Basic

  

**Education:**


* Further Education and Training Certificate Pharmacist Assistance (Essential)

  

**Kindly note only applicants who meet the minimum requirements will be contacted.**
 **We also encourage people with disabilities to apply.**

Pharmacist Assistant QPB

**Job Description**
===================


Responsible for the assessment, investigation, and validation of complex and high\-value long\-term insurance claims, ensuring alignment with the organisation’s strategic objectives, governance frameworks, and service standards. This job requires sound judgment to manage sensitive claims such as funeral, death, disability, dread disease, and retrenchment, while maintaining a strong focus on customer experience and risk mitigation.
Hello Future **Motor Claims Handler,**


Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.  

  

As part of our team in **FR Short Term Insurance,** you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

**Are you someone who can:**

* Administrate Short Term Motor Claims
* Manage the claim from the claim registration to finalization
* Be customer centric.
* Manage your time to ensure all short\-term motor claims are attended to in set turnaround times
* Manage customer and supplier complaints
* Pay attention to details Manage personal development to increase own skills and competencies

**You will be an ideal candidate if you have:**

* Matric is essential
* Have an NQF Level 5 Certificate would be advantageous
* Have 2 – 3 years' experience in claims call center environment, of which 1 to 2 years ideally in a Motor Claims

**You will have access to:**

* Opportunities to network and collaborate
* A challenging working environment that is progressive and agile
* Opportunities to innovate where initiative is taken and owned end to end

**We can be a match if you have the following:**

* Adaptable and curious
* Have a proven successful track record.
* Thrive in a collaborative environment.

**Apply now if you are interested in taking the next step. We look forward to engaging with you!**


All appointments will be made in line with FirstRand Group’s Employment Equity plan. The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.


\#post


\#fnb


\#LI\-AW1

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


22/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Customer Service Jobs in Tzaneen - Page 4

Vacancies (page 4 of 8)