Browse live it jobs in Umhlanga, KwaZulu-Natal. Salaries, top employers and how to apply. Updated regularly.

### **Job Advert Summary**

**Eduvos** is looking to hire the services of an **Independent Contractor IT Lecturer (Data Science)**at our Vanderbijlpark campus on a part\-time basis.

**Type of appointment:**


**Independent Contractor (part\-time; flexible workhours agreement)**


**Purpose:**


* To lecture Information Technology\-related modules, in the faculty on a part\-time (contractual) basis.
* To assist in the administration and departmental affairs and activities as required by the academic department.

### **Minimum Requirements**

**Minimum qualifications required:**


* Masters Degree in IT (Data Science)


**Experience:**


* Relevant lecturing experience
* Necessary knowledge of higher education practices and processes
* Relevant research experience

### **Duties and Responsibilities**

**Modules to be lectured:**


* Data Science (Python)
* A\+ (CompTIA)
* Database Design (ERD)


**Responsibilities:**


* Lecturing
* General administration
* Setting and marking of assessments
* Preparation of notes and additional study materials
* Quality Assurance
* Management of At\-risk students

### **Functional and Behavioural Competencies**

**Competencies**


* Initiative and responsibility
* Constructive teamwork, relations and networking
* Influence
* Analysis and judgement
* Innovation and change
* Systematic approach (planning and organising)
* Steadiness (emotional tenacity)
* Communication

IT Lecturer (Data Science)

Introduction An exciting opportunity is available for an experienced Senior SharePoint Developer to support a major digital transformation project within a Microsoft environment. The role focuses on migrating legacy systems and developing modern applications using Power Platform tools. Desired Experience & Qualification 5 years IT experience, preferably in applications development, 3 of which are in service-oriented solutions architecture/design in a Microsoft development environment Able to de…

X5 Senior Sharepoint Developer

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
   

  

 Supports software engineering team in designing, developing, and testing complex software systems or applications for software enhancements and new products including cloud\-based or internet\-related tools. Works within team to support clients' project objectives.
   

  

* Support product refinement process such as the creation of tickets and analysis for development work.
* Follow architectural decisions made by the team and understand the reasoning behind them.
* Engage in brainstorming sessions to propose innovative ideas and solutions.
* Be involved in proof\-of\-concept implementations and prototypes used to gather feedback and make informed decisions. Consider potential risks that might impact solution.
* Express themselves clearly to both technical and non\-technical audiences in written and verbal formats. Independently analyze, troubleshoot, break down complex tickets, and identify dependencies across teams and epics.
* Contributes to CI/CD process including Automated Testing and enhancing the testing coverage of their product.
* Understand adoption and release barriers to entry for the product and technology.
* Support PM and team in developing a strategic launch and release plan with cross functional teams.
* Promote cross\-team collaboration focused on taking end to end solutions to market and supporting Go\-live activities.
* Analyze adoption of product and understand how to improve the customer journey by applying solutions to address new enhancement requests.
* Play an active role in addressing system hygiene.
* Mitigate future hygiene issues by consistently producing high\-quality code
* Adhere to coding standards and is up to date with the latest technology trends, best practices.
* Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.
* Independently handle complex tickets, actively collaborate with the team to drive continuous improvement.
* Increased expectations in quality code review process
* Leverage AI tools and techniques to enhance software development activities, including code generation, testing, debugging, and optimization.
* Apply AI insights to identify patterns, automate repetitive tasks, and improve overall development efficiency and product quality.
* Evaluate and integrate AI/ML capabilities where appropriate to strengthen product functionality and user experience.
* Maintain awareness of emerging AI trends and best practices to inform continuous learning and innovation.


**Requirements**
* Bachelor’s Degree in Computer Science or a related field with 3\+ years of experience/proficiency or a combination of education and experience
* Knowledge of software design principles and development tools, technologies (languages, frameworks, etc.) and domains used
* Proficiency in at least one programming language
* Experience with web application development
* Strong understanding of software engineering best practices, including coding standards, code reviews, source control management, and testing
* Ability to collaborate with others in a professional and respectful manner
* Proficient knowledge of code versioning tools, such as Git.


**Desired**
* Experience with javascript/typescript, C\# as well as frameworks like Angular, React etc
* Experience with cloud technologies like AWS (specifically Lambda, Cloudformation, APIGateway)
* Experience with Agile/SCRUM and TDD development methodologies.


*If you thrive in a high\-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.*
 nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
   

  

 nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at recruiting@ncino.com.
   

  

 Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.

Software Engineer

**Business Applications Developer (Microsoft Power Platform \& Business Intelligence) – Remote****Position Type:** Full\-Time, Remote  

**Working Hours:** EST\-Aligned U.S. Business Hours

**About the Role**
At Pavago, one of our clients is hiring a **Business Applications Developer** to design, build, and maintain business applications, automation workflows, and business intelligence solutions using the Microsoft 365 and Power Platform ecosystem.


This is a hands\-on development role where you’ll transform manual business processes into scalable digital solutions through automation, reporting, and system integrations. You’ll work closely with business stakeholders to build applications, dashboards, and workflows that improve operational efficiency and provide actionable business insights.


If you enjoy solving business challenges through automation, building intelligent workflows, and leveraging modern Microsoft technologies, this role is an excellent fit.

**What You’ll Own****Power BI \& Business Intelligence*** Design and develop interactive Power BI dashboards and reports.
* Build scalable data models using:
* + DAX
	+ Power Query
* Translate business data into meaningful operational insights.
* Optimize dashboard performance, usability, and reporting accuracy.
* Support executive and operational reporting initiatives.

**Power Platform Development*** Develop automated workflows using Power Automate.
* Build internal business applications with Power Apps.
* Create approval workflows, automation processes, and custom connectors.
* Design scalable solutions aligned with business objectives.
* Continuously improve and maintain existing Power Platform applications.

**Azure \& Systems Integration*** Build integrations using:
* + Azure Functions
	+ REST APIs
	+ Webhooks
	+ Custom services
* Connect Microsoft 365 applications with third\-party platforms.
* Develop secure and reliable automation pipelines.
* Troubleshoot integration and workflow issues.

**Microsoft Teams \& AI Solutions*** Develop Microsoft Teams applications and integrations.
* Build bots and adaptive cards.
* Work with Microsoft Copilot Studio to create AI\-powered workflows and agents.
* Enhance collaboration across the Microsoft ecosystem.

**Security, Governance \& Optimization*** Follow Microsoft security and governance best practices.
* Ensure applications remain secure, scalable, and reliable.
* Monitor workflow performance and optimize automation efficiency.
* Support compliance and access management requirements.

**Collaboration \& Documentation*** Gather business requirements from stakeholders.
* Translate operational needs into technical solutions.
* Maintain technical documentation and workflow diagrams.
* Provide user training and ongoing support when needed.

**What Makes You a Strong Fit*** Analytical problem\-solver with a passion for automation.
* Comfortable working independently in a remote environment.
* Strong communicator who can collaborate with both technical and business stakeholders.
* Detail\-oriented with a focus on scalability, usability, and performance.
* Passionate about Microsoft technologies, automation, and business intelligence.

**Required Experience \& Skills****Experience*** 2–4 years of experience developing solutions using Microsoft technologies.

**Technical Skills*** Strong Power BI experience, including:
* + DAX
	+ Power Query
	+ Data modeling
	+ Dashboard development
* Advanced Power Automate experience, including complex workflows and custom connectors.
* Hands\-on experience with Azure services and Azure Functions.
* Strong JavaScript and/or TypeScript skills.
* Experience with:
* + REST APIs
	+ Webhooks
	+ Third\-party integrations
* Strong understanding of:
* + Microsoft 365
	+ SharePoint development
	+ Business intelligence concepts

**Nice\-to\-Have*** Experience building enterprise automation solutions.
* Familiarity with:
* + Microsoft Copilot Studio
	+ Dataverse
	+ SharePoint Lists
	+ Microsoft Graph API
* Knowledge of Microsoft governance, compliance, and security.
* Experience automating workflows across:
* + Operations
	+ Finance
	+ HR
	+ Sales

**What a Typical Day Looks Like*** Build and optimize Power BI dashboards.
* Develop and troubleshoot Power Automate workflows.
* Create internal applications using Power Apps.
* Develop Azure integrations and APIs.
* Collaborate with stakeholders to improve operational processes.
* Maintain technical documentation and optimize existing solutions.

**In short:** You build intelligent business applications, automate operational workflows, and deliver reporting solutions that help teams work more efficiently and make better decisions.

**Key Metrics for Success (KPIs)*** Number of business processes successfully automated.
* Workflow reliability and uptime.
* Dashboard adoption and reporting accuracy.
* Reduction in manual operational effort.
* Stakeholder satisfaction with automation solutions.
* Application performance, scalability, and maintainability.

**Why Join Us?*** Fully remote position aligned with EST business hours.
* Work with modern Microsoft technologies including:
* + Power BI
	+ Power Apps
	+ Power Automate
	+ Azure
	+ Microsoft 365
	+ Copilot Studio
* Build high\-impact automation and business intelligence solutions.
* Collaborate directly with business stakeholders and leadership.
* Career growth opportunities into:
* + Senior Business Applications Developer
	+ Power Platform Architect
	+ Solutions Architect
	+ Enterprise Automation Lead
	+ Business Intelligence Manager

**Interview Process*** Initial Phone Screen
* **Spark Hire Intro Video (3–5 minutes)**
* Recruiter Interview
* Technical Assessment or Workflow Exercise
* Client Interview
* Offer \& Onboarding

**What Happens After You Apply**
Right after you apply, you’ll receive an email invitation from **Spark Hire** to record your **Intro Video**. This short, self\-recorded video is the next step that completes your application and can be recorded whenever it’s convenient for you.


Instead of repeating yourself across multiple screening calls, you’ll introduce yourself once, and your video will be shared with the hiring team. This helps the hiring team evaluate your communication style early, making future interviews more meaningful while reducing unnecessary interview rounds.


Don’t overthink it—you can record your video as many times as you’d like before submitting it. Only your final submission will be reviewed.


Please keep an eye on both your **inbox** and **spam folder** for your Spark Hire invitation after submitting your application.

**Apply Now**
If you’re passionate about building business applications, automating workflows, creating impactful Power BI dashboards, and leveraging the Microsoft ecosystem to solve real business problems, we’d love to hear from you. Apply today and help drive operational efficiency through intelligent automation and business intelligence.

Business Applications Developer

Optimi is looking for a passionate, innovative and learner\-focused Online School Educator to join our online learning environment. The successful candidate will be responsible for delivering engaging, curriculum\-aligned Technology and ICT lessons, supporting learner development, conducting assessments, maintaining effective communication with parents and guardians, and contributing to the continuous improvement of online teaching and learning.

 **REQUIREMENTS:**

* Bachelor of Education (BEd) Degree or PGCE in related field.
* Minimum 3 years' teaching experience, with 5\+ years of teaching experience in the FET phase.
* SACE registered.
* Experience in teaching, with online teaching experience advantageous.
* Proficiency in Afrikaans and English.
* Extensive subject knowledge and good teaching and assessment skills.

 **DUTIES:**

* Deliver engaging, curriculum\-aligned lessons in an online learning environment.
* Plan, prepare and facilitate effective lessons that encourage active learner participation.
* Assess learner performance, mark SBA components, maintain accurate records and provide constructive feedback.
* Identify learners experiencing academic challenges and provide appropriate interventions, including extra classes, intervention sessions, masterclasses and virtual support meetings.
* Monitor learner attendance, academic progress and outstanding tasks, and communicate concerns and follow\-ups to learners, parents and guardians.
* Provide educational, social and developmental guidance to learners and refer them to appropriate specialist support where necessary.
* Maintain accurate attendance records, mark books and other required administrative documentation.
* Manage daily emails and communication with learners, parents, guardians, colleagues and other relevant stakeholders.
* Participate in staff meetings, formal assessments, subject guidance sessions and other online school activities as required.
* Provide regular feedback to management on teaching, learning, learner progress and areas requiring intervention.
* Collaborate with parents, guardians, support staff and other professionals to support learner wellbeing and educational success.
* Support the leadership team in implementing the online school's development plan.
* Research and stay informed about emerging educational trends, digital tools and technologies relevant to Technology and ICT.
* Recommend and implement innovative teaching methods, products and technologies that enhance the online learning experience.
* Participate in continuous professional development and contribute to teacher development and innovation initiatives.
* Maintain high standards of teaching, learner engagement, assessment, communication and professional conduct.

  

This position is remote.


Should you not receive a call from us within 14 days, please consider your application unsuccessful.

Online School Educator: Technology & ICT (Senior Phase)

The opportunity
We are looking for an instructional designer, e\-learning developer, educational technologist or digitally confident educator who can translate scientific knowledge into engaging digital learning.


Your year will have two complementary parts4–5 months: Environmental education* Teach environmental science and Life Sciences directly to learners.
* Test digital concepts and activities with real children.
* Use classroom and field experience to improve online learning.
* Support hands\-on environmental education programmes.
* Help educators understand and use new digital resources.


The rest of the year: Specialist work* Develop online environmental and Life Sciences learning materials.
* Create interactive lessons, activities, quizzes and learning pathways.
* Translate scientific concepts into accessible digital experiences.
* Align content with relevant curricula.
* Work with scientists to ensure scientific accuracy.
* Work with educators to ensure learning value.
* Develop and test digital products and improve them using learner feedback.
* Explore AI\-assisted education and scalable learning systems.

 **Requirements**  

  

Qualifications \& experience* A Bachelor's degree or postgraduate qualification in education, instructional design, digital learning, educational technology, science communication, environmental science or a related field is beneficial.
* Demonstrated digital learning or educational product experience is highly valued.
* Ability to teach is essential.


Core skills* Instructional design.
* Learning experience design.
* Digital content development.
* Curriculum mapping.
* Writing and editing.
* User/learner testing.
* Project management.
* Communication with technical and subject experts.
* Ability to simplify complex information.


Additional skills that would be beneficial* LMS platforms.
* Articulate Storyline/Rise or equivalent tools.
* UX/UI principles.
* Multimedia and video.
* AI\-assisted content development.
* Analytics and learner engagement data.
* Web technologies or basic HTML/CSS/JavaScript.
* Gamification.

 **Benefits** **Competitive Salary** – A competitive salary relative to the responsibilities, experience and skills required for the role.


**Digital Product Development** – The opportunity to build innovative digital education products and learning experiences from the ground up.


**Real\-World Educational Experience** – Combine digital development with hands\-on teaching, fieldwork and practical learning at Happy Acres.


**Multidisciplinary Team \& Career Growth** – Work alongside scientists, educators, designers and developers while developing new skills and taking on additional responsibilities.


**Innovation \& Impact** – Experiment with emerging educational technologies and create scalable learning tools that can reach and benefit learners beyond Happy Acres.  

  

**On\-Site Benefits** – Meals will be provided during in\-person working days, and accommodation can be provided when an overnight stay is required for work.  

  

Full\-time and Part\-time available

Digital Learning Developer / Educator

**Business Unit:** Discovery Insure
**Function:** Insurance (Short Term)
**Date:** 20 Aug 2026
**Discovery – Insure**  


**Java Developer (Senior)**  


**About Discovery**

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast\-paced and dynamic environment enables smart, self\-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.  


**About Discovery Insure**

Discovery Insure is committed to creating a nation of great drivers through our innovative Shared\-value Insurance model. Discovery Insure is South Africa’s fastest growing short\-term insurance company with comprehensive products that provide protection against current and emerging risks facing clients in the motor and home sectors. Vitality Drive, an internationally\-recognised and award\-winning programme, is a key differentiator in the market that incentivizes and rewards clients for driving well. The Vitality Drive programme has been scaled to local and international markets which now include Europe and the Middle East. The company employs over 1 000 people who are committed to putting our customers and financial advisers first by providing unique and innovative solutions and cover.  


**Key Purpose**

Design and implement robust, scalable and optimally performing systems using Java related technologies, according to provided specifications, standards and procedures, while ensuring compliance with the architectural standards and guidelines laid out by Discovery.  


**Areas of responsibility but not limited to:**
**Design:**
* Translate business requirements into technical designs/solution documentation adhering to Discovery Insure processes, standards and guidelines, taking cognisance of performance, security and scalability requirements.
* Deliver within agreed timeframes.
* Liaise with relevant parties where clarification of business requirements or resolution to technical issues is needed
* Research and find effective solutions to technical issues that arise
* Estimate development timelines based on business requirements

  


**Development:**
* Construct robust, maintainable, scalable, optimally performing system code in line with technical specifications, following prescribed process, standards and procedures.
* Conduct unit testing and fix any defects found

  


**Testing:**
* Verify, build stability and quality with the development team before releasing to test team, aiming to release with zero defects
* Assist the Business analyst in ensuring the test pack includes relevant scenarios and test data.
* Consult and assist in reviewing risk / impact of defects found in testing, and assist with fixing where necessary

  


**Support / Troubleshooting:**
* Assist system users with technical support issues and handle according to defined procedures
* Ability to effectively analyse root cause of system errors (data errors, performance and stability issues)

  


**Mentoring / Team development:**
* Actively coach other developers to understand and apply the Insure coding and architectural standards correctly, as well as any technologies in use
* Perform code review to ensure logical correctness, maintainability, scalability, performance, compliance with architectural standards and frameworks

  


**Personal development:**
* Keep abreast of current technological trends and how these might be applied in the Discovery environment
* Constant improvement of knowledge of the various applications, their functionalities and data models

  


**General:**
* Ability to communicate clearly, constructively and effectively. Easily able to follow and participate in technical, business process, and other discussions
* Able to build business relationships with other members of team and the business areas we support.

  


**Knowledge and Skills**
* Excellent understanding of Object Orientated principals and Java language fundamentals
* Knowledge of commonly used design patterns
* Broad understanding of how to put together an EE\-based business solution from scratch
* Spring/Springboot
* SDLC Knowledge
* PostgreSQL
* EJB
* HTML
* JSF
* JQuery
* JAXB
* SOAP Web services
* Message Driven Beans
* UML
* XML/XSD

  


**Minimum Requirements**
**Education:**
* Matric
* BSc Computer Science /Information Systems degree
* Formal Java qualification

  


**Experience:**

6\+ years’ experience in Java development with exposure to core competencies listed:
* Spring/Springboot
* SQL

  


**Advantageous Experience:**
* REST Web services
* JSON
* Business Process Management Tools
* Apache Camel
* Apache Webserver Configuration
* JBOSS Configuration
* CSS
* GIT
* Integrated Build Tools
* HTML 5
* Knowledge of Short\-term Insurance industry

  

**Working knowledge of:**
* Software development within SDLC
* Unit Testing
* Dynatrace/Splunk
* Data modelling and design of database structures


EMPLOYMENT EQUITY  

  

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.

Developer (Senior)

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.  

  

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

**Your role:**

* Provide expert‑level Incident and Escalation Management support to field personnel, both remotely and onsite as required.
* Lead and coordinate Major Incident Management activities to ensure rapid service restoration and clear communication.
* Participate in New Product Introduction (NPI), gaining early familiarity with product changes and updates prior to release.
* Collaborate with cross‑functional teams (Engineering, Field Service, Product Management, Product Lifecycle Services) to identify, analyze, and troubleshoot recurring field service trends.
* Act as a technical specialist/owner, while continuously expanding generalist knowledge across software, databases, infrastructure, and networking domains.
* Support the Knowledge Management program, with a strong focus on “never solving the same problem twice.”
* Develop and deliver formal and ad‑hoc training sessions for field and support personnel.
* Contribute actively to global Technical Information Exchange (TiX) forums to share knowledge and best practices across regions.
* Participate in phone support as required by the business.
* Ensure all activities follow established quality processes, contributing to continuous service improvement.

**Your Expertise:**

* Bachelors or Master Degree in Information Technology (IT) or a related field.
* Extensive hands‑on experience troubleshooting complex client/server software and networked environments.
* Strong experience supporting databases and infrastructure, including Microsoft SQL Server (T‑SQL), Windows Server, Linux and Kubernetes.
* Experience supporting physical and virtual IT infrastructure, such as hyper‑converged platforms, Citrix, VMware, Parallels, or similar technologies.
* Familiarity with cloud and modern platforms (e.g., Azure, Kubernetes) is an advantage.
* Strong collaboration skills, with the ability to work effectively across all levels of the organization.
* Demonstrates a continuous learning mindset and commitment to professional development.
* Excellent verbal, written, and interpersonal communication skills.
* Flexibility for global travel, estimated at 10%
**Who we are**: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision\-making and treatment pathways.

**How we work**: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.


To find out more about Healthineers’ specific businesses, please visit our company page here.


As an equal opportunity employer, we welcome applications from individuals with disabilities.

**Data Privacy**: We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile where you can upload your CV. Setting up a profile also lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Register here to get started.

**Beware of Job Scams:** Please beware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as Siemens Healthineers recruiters/employees. These scammers may attempt to collect your confidential personal or financial information. If you are concerned that an offer of employment with Siemens Healthineers might be a scam or that the recruiter is not legitimate, please verify by searching for the posting on the Siemens Healthineers career site.


**To all recruitment agencies**: Siemens Healthineers does not accept agency resumes. Please do not forward resumes to our jobs alias, employees, or any other company location. Siemens Healthineers is not responsible for any fees related to unsolicited resumes. As an equal opportunity employer, we welcome applications from individuals with disabilities.

Product Support Specialist - Software Solutions

Recruiter ARCS Job Ref PTA001478/TM Date posted Wednesday, August 19, 2026 Location Cape Town, South Africa Salary 25000.00 Monthly SUMMARY IT Technician – Cape Town & Stellenbosch Location: V&A Waterfront, Cape Town Salary: Negotiable depending on Experience (R 25 000.00 - R 37 000.00 CTC per month Intro An opportunity is available for an IT Technician to join an IT Department in a role that supports users and IT operations across the Western Cape. The position requires regular travel between …

IT Technichian

The opportunity We are looking for an exceptional environmental educator who can teach brilliantly and then use the rest of the year to develop programmes, resources and products that improve environmental learning. Your year will have two complementary parts 4–5 months: Environmental education · Teach ecology, biodiversity, Life Sciences and environmental science. · Lead school groups, camps and outdoor programmes. · Develop and deliver lessons using observation, experimentation, play and fiel…

Environmental Educator / Programme Developer

IT TECHNICIAN - CAPE TOWN/STELLENBOSCH MARKET RELATED Minimum requirements: Grade 12 2–4 years experience in a corporate IT support environment (professional services or legal) Experience assisting users in person and remotely Windows 10/11 and Microsoft 365 support experience Windows Server with HyperV and VMWare Solid understanding of AD, Azure AD, DNS, DHCP, TCP/IP, SMTP Experience supporting Teams, SharePoint, Exchange, Exchange Online Working knowledge of network infrastructure and connect…

IT Technician

Duties & Responsibilities Salary: R25,000 – R35,000 CTC Are you a hands-on IT professional who enjoys solving technical challenges and supporting users across a dynamic business environment? Our client is looking for an experienced IT Systems Administrator to provide technical support across three businesses within their group. This is a varied role where no two days are the same, making it ideal for someone who enjoys working with a broad range of technologies. Responsibilities Provide first a…

IT Support

Introduction The Junior IT Auditor will support the execution of IT and data-focused audits by evaluating the design and effectiveness of controls, assessing data quality and integrity, and analysing system processes that support key business and regulatory reporting functions. The role requires strong analytical skills, an understanding of data governance principles, and the ability to assess technology-enabled business processes across complex system environments. Duties & Responsibilities IT…

IT Auditor

Introduction software developer with minimum 5 years experience What will I be doing? ✓ Participate in every stage of the development lifecycle, including feature conception, design, implementation, testing, rollout and making everything run smoothly and safely in production ✓ Business mindset and are continuously thinking about new ways how to improve through effective and strategic development ✓ Follow and improve our practices at every stage of development ✓ Tackle the challenges that come w…

software developer with minimum 5 years experience

Introduction Are you an experienced IT Manager with a strong technical background and a passion for driving technology strategy within a fast-paced automotive environment? An established automotive organisation with operations across Africa is seeking a hands-on IT Manager to lead and optimise its IT function from its Johannesburg office. This role offers the opportunity to oversee critical infrastructure, drive technology initiatives, manage IT projects, and ensure business systems remain secu…

IT Manager

Reference: PTA001478-TM-1 IT Technician – Cape Town & Stellenbosch Location: V&A Waterfront, Cape Town Salary: Negotiable depending on Experience (R 25 000.00 - R 37 000.00 CTC per month Intro An opportunity is available for an IT Technician to join an IT Department in a role that supports users and IT operations across the Western Cape. The position requires regular travel between the two Cape Town-area offices in the V&A Waterfront and Stellenbosch , with office visits alternating between the…

IT Technology Executive | Head Office | Executive Shape the technology architecture and innovation agenda of a nationwide, operationally complex organisation. This is an executive opportunity for a senior technology leader who can translate business strategy into scalable technology direction while remaining close enough to architecture and delivery to turn that strategy into measurable outcomes. Reporting to the CIO and operating as a key member of the Executive Leadership Team, the IT Technol…

IT Technology Executive | Midrand | Permanent

**WHO WE ARE AT BASH**
----------------------



We are a team of leaders, bold thinkers and friends, and we’re on a mission to **create remarkable omni\-channel experiences** for our customers.



We believe that by being **Bold, Accountable, Simple and Human**, our values will lead us forward, keeping us real, connected and directed.



By leveraging the power of technology and **exceptional talent**, we are building products that bring the physical and digital world together to create communities that prosper. This journey requires grit, ambition and teamwork as we **transform SA retail for the better****.**



And we’re only just getting started. Now is the time to jump onboard.

  

**Life at Bash**
----------------



Bash is TFG's digital and omnichannel retail division. We build the technology, products, and commercial capability that connect 27 retail brands to customers. Our customers can shop online, in\-app, and increasingly inside 3,400\+ stores nationwide.



The work is hard, the hours are long, and we hold each other to a high standard. We're product and tech led but rooted in retail, which means everything we ship has to work at the counter, not just on a screen. We grow through every new person, every new idea, and through our collective wins and failures. **We are only just getting started.**


**Three teams, one mission:** *Catalogue · Discovery \& Shop · Cart, Checkout \& Post Purchase*


**Every product a customer sees on** **Bash** \- searches for, scrolls past, adds to their cart, and eventually gets a delivery notification about \- passes through the systems Omnicom owns. It starts with wrangling catalogue data flowing in from every one of TFG's 27\+ store brands and hundreds of labels, and building the pipelines that turn that into something to surprise and delight our customers. From there it's the experience itself: search that actually understands what someone's after, display pages that load instantly and convert across web and app, and a cart that never buckles under load. Then checkout has to be frictionless, and everything after \- order tracking, delivery comms, returns \- has to keep people coming back for more.



It's a genuinely hard product\-and\-scale problem dressed up as "shopping." That's the part we like, and it all has to hold up when hundreds of thousands of people hit 'add to cart' in the same ten minutes on Black Friday.


**We're hiring Go Engineers across various teams**
--------------------------------------------------



You'll be placed where your strengths and interests line up best:


* **Catalogue** \- the front door for every product TFG sells. This team owns the pipelines that take raw catalogue data from dozens of brands and turn it into clean, structured, sellable product data \- every image, spec, price, and variant on the site starts life here.
* **Discovery \& Shop** \- the online shopping experience: search, PDP, PLP, and everything else that turns "just browsing" into "add to cart." This is where relevance ranking, real\-time stock, and page speed all have to work together, or the sale is lost.
* **Cart, Checkout \& Post Purchase** \- carrying the customer from cart to confirmed order and everything after: checkout journeys, delivery promises, order tracking, notifications, and returns. We stop just short of payments \- everything else on that journey is ours.

**What you'd actually work on**
-------------------------------


* Search and discovery systems that have to be relevant and fast at the same time. Every keystroke, filter, and scroll hits live stock and pricing, not yesterday's cache, across the hundreds of millions of shopping sessions Bash sees a year.
* Event\-driven pipelines (we lean heavily on Kafka) that keep product data in sync across 200\+ brands' worth of catalogue. Every price change, image upload, and spec update has to land correctly downstream, or it's wrong on the site within minutes.
* Cart and checkout logic where "close enough" isn't good enough \- vouchers, promos, and pricing have to work identically across web, app, and in\-store checkout, because a rounding error here is real money in the wrong pocket.
* Integrations with external systems \- the kind that don't expose clean APIs and don't care about your sprint.
* Post\-purchase tooling people actually rely on: order tracking, delivery promise dates, and the notifications that keep customers in the loop, shaped by real usage rather than what looks good in a spec doc.

**The Stack**
-------------



Go is our primary backend language, and we mean it \- this isn't a "we have one Go service" job. Around it: **AWS**, **Kubernetes**, and a strong observability culture (you build it, you can see it, you own it). Internal tools and admin surfaces are built in **Retool**, and we plan and track work in **Linear**. You won't be reaching for new tech for its own sake, but you also won't be fighting a decade of legacy to ship something sensible.


**You'll fit well if you have**
-------------------------------


* **3\+ years building production backend systems**, ideally in Go \- or you're strong in another language (Java, C\#, Python, Node, Rust, whatever) and genuinely keen to go deep on Go. We hire for engineering ability, not language trivia.
* **Solid instincts for databases, data structures, and algorithms**, and real curiosity about distributed systems \- consistency, failure modes, and what happens at 2am when one node disagrees with the rest. You don't need to have all the answers here yet. You do need to find the questions interesting.
* **The ability to take a feature and drive it to done.** You can break it down, spot the ambiguity, ask the right person the right question, and ship. You'll have senior engineers to lean on for the gnarliest calls \- knowing when to lean is part of the skill.
* **A habit of writing code others can live with.** Well\-tested, readable, debuggable. You give useful code review feedback, not just an approve button.
* **A bias toward observability and monitoring** \- you'd rather know than guess. You care whether the thing you shipped actually worked, and you know how to check.
* **Clear communication.** You can explain a technical trade\-off to a product manager, flag a delay before it becomes a surprise, and write documentation that saves the next person a day.
* **Comfort with agentic coding tools**, but you still read and validate everything "you" commit.
* **A BSc in Computer Science** (or equivalent) is a nice\-to\-have, not a gate. Strong, demonstrable experience speaks louder.

**How we work**
---------------



We're a cross\-functional, Agile team, but we care less about ceremony than about how engineers actually operate day to day:


* **You own your work.** Senior here means you remove ambiguity from your own tickets, shape the solution, and drive it to done \- not wait to be told.
* **You build to last.** Resilient, maintainable, observable. You hold a high bar on testing and code review, and you lift it by example, so the team ships solutions that don't page anyone six months from now.
* **You share the load.** That includes pitching in on operational work and an on\-call rotation for critical alerts \- because the people who built the systems are the people best placed to keep them healthy. We take on\-call seriously and we don't make it miserable.
* **You build relationships** with other engineers, product managers, and the wider org. The best supply\-chain engineers are the ones people *want* in the room.
* **You make the team better.** Senior is a leadership level here. You mentor without being asked, spot gaps and bring solutions, and set a technical bar others want to meet.

  



*We ask a few optional demographic questions to monitor fairness in hiring and comply with South Africa’s Employment Equity requirements. Your responses are confidential \- stored separately from your application and never shown to hiring panels. We review the data only in aggreg

Software Engineer - GoLang (OmniComm)

**About The Job**
 As a Medior AI Developer you add full\-time build capacity to the team. You pick up well\-defined items from our roadmap and backlog, work them with limited supervision, and take them through to production. This is new development on products that are live and in daily use. The role is deliberately not a maintenance or BAU support seat, and it isn’t a blank\-page greenfield project either. If you enjoy shipping features that real users feel the next day, you’ll be at home here.
   

  

 You’ll work closely with our Product Owner and senior engineers, take part in technical discussion and code review, and help raise the team’s standard through documentation and proactive knowledge sharing.
   

  

 The AI Apps team builds and operates 5CA’s internal platforms and client\-facing customer\-experience solutions on Microsoft Azure. We are mid\-way through an ambitious modernization programme — migrating our core business platforms off the Power Platform onto a modern, Azure\-native stack — and we apply AI inside those platforms as we go. This is applied AI engineering: we integrate Azure OpenAI, Azure AI Foundry, and Microsoft Copilot into production applications. We don’t train models or build ML pipelines — we ship working software that uses them.
   

  

 Position shift: 09:00 \- 18:00 CEST.
   

  

**Responsibilities**
* Build and deliver features and components of our platforms and AI solutions in C\#/.NET and Azure Functions, owning well\-defined items end\-to\-end through to production
* Implement AI integrations using Azure OpenAI, Azure AI Foundry, and Microsoft Copilot, and contribute to prompt and grounding design
* Design, develop, and test REST API integrations between our platforms and client systems
* Work with Azure SQL and Entity Framework Core within our established data models and tenant\-isolation patterns, and propose improvements where those patterns fall short
* Work to the team’s engineering practices, including Git, GitHub Actions CI/CD, code review, and AI\-augmented development, and review colleagues’ work
* Instrument what you build, monitor it in production, and act on what the telemetry shows
* Break assigned items into deliverable steps, provide realistic estimates, and flag risks to scope or timeline early
* Document what you build to team standards and proactively share knowledge with the team
* Refine requirements with the Product Owner and engineering colleagues, understanding the user and client impact of what you build


**About You**
* 2\+ years of professional experience in software development
* A Bachelor’s degree in Computer Science, Software Engineering, or a related discipline, or equivalent hands\-on software development experience
* Proven proficiency in C\# and .NET, including experience building and consuming REST APIs
* Experience working with relational databases and object\-relational mapping frameworks such as Azure SQL and Entity Framework Core, or comparable technologies
* Familiarity with Git\-based development workflows and CI/CD practices in a professional environment
* Professional working proficiency in both written and spoken English
* Ability to work independently on clearly defined tasks and escalate challenges with proposed solutions rather than problems alone
* Strong written communication skills with a structured approach to documentation and knowledge sharing
* Comfortable collaborating asynchronously within a distributed, remote\-first team environment


 Having the following will be considered advantageous to your application:
   

  

  

* Experience working with Azure services such as Azure Functions, Azure SQL, Azure AI services, and Application Insights, or equivalent cloud technologies with transferable skills
* Hands\-on experience developing solutions with large language model (LLM) APIs and AI development frameworks, such as Anthropic Claude, Azure AI Foundry, or similar technologies
* Experience using AI\-assisted development tools, including GitHub Copilot or comparable solutions, within established team workflows and engineering practices
* A strong product mindset, with the ability to connect technical decisions to user needs, client outcomes, and overall business value


 Technical Requirements
   

  

 A minimum internet speed of 15 Mb/s download and 15 Mb/s upload with Latency \<120 ms, internationally
 - A minimum of 8 GB RAM

- Windows 11 (All editions except Windows S Mode), or macOS 13\.0 or newer

- A processor with a CPU Mark of at least 7368 or higher, similar to i5\-8300H (Has to be 8th Gen Intel or above, if Ryzen, 2nd Gen or above)

- An Integrated Graphics card.

- A smartphone usable for two\-factor authentication that runs at least:

* Android 10\.0 or newer
* Apple iOS 16\.0 or newer


 5CA Offers
   

  

  

* A fully remote role in an international, remote\-first company
* A modern, Azure\-native stack and a mandate to use AI tooling structurally in your daily work
* New\-build delivery work on products in daily use, explicitly not a maintenance seat.
* A position at a fast\-paced international company with ambitious gaming, e\-commerce, and tech clients.
* A diverse and inclusive culture with people from 80\+ countries, speaking 25\+ languages \- where we celebrate everyone's uniqueness.
* Innovative digital tools, and continuous opportunities for learning and development.
* Fun employee engagement activities and participation in 5CA employee\-lead communities such as 5CA Connect, Pride, 5CA Gamers, Women of 5CA, to name a few.

Medior AI Developer

An IT infrastructure engineer
 **ensures all the IT systems that support businesses of any size function efficiently** 
 . Additionally, the infrastructure engineer may also support and develop specific platforms and will concentrate on unifying communications, messaging and identity toward a seamless user experience.

IT Infrastructure Engineer/Systems Engineer

Feltex is seeking a skilled and motivated
 **IT Data Engineer** 
 to design, develop, maintain, and support reliable, scalable, and governed data solutions. The IT Data Engineer will play a key role in building and maintaining data pipelines, integrating and transforming data, and ensuring high levels of data quality, integrity, and security. Working closely with business, IT, OT, and engineering stakeholders, the IT Data Engineer will enable accurate reporting, analytics, and data\-driven decision\-making by delivering accessible and trusted data solutions that support both operational and strategic objectives.

IT Data Engineer

About the Role
 

 The successful candidate will play a key role in ensuring system stability, data integrity, business continuity and user support while helping drive digital transformation initiatives across the organisation.
 



  





 Key Responsibilities
 

 Systems Administration
 

 ·        Administer and support Microsoft 365 environments.
 



 ·        Manage user accounts, permissions and security policies within Microsoft Entra ID.
 



 ·        Support SharePoint, Teams and related Microsoft services.
 



 ·        Maintain system documentation, configuration records and procedures.
 



 ·        Monitor system performance and proactively address issues.
 



 Data \& Reporting Administration
 

 ·        Administer SQL Server and MySQL databases.
 



 ·        Support data integrations between multiple business systems.
 



 ·        Assist with Power BI reporting, dashboards and data validation.
 



 ·        Monitor data quality, consistency and integrity.
 



 ·        Perform database maintenance, backups and restore testing.
 



 Business Systems Support
 

 ·        Support retail, POS and eCommerce\-related systems.
 



 ·        Liaise with internal stakeholders and external vendors to resolve technical issues.
 



 ·        Investigate and troubleshoot system integration issues.
 



 ·        Assist with testing and deployment of new features and enhancements.
 



 User Support
 

 ·        Provide second\-line support to Head Office and franchise users.
 



 ·        Assist with onboarding and offboarding processes.
 



 ·        Support end\-user hardware, software and connectivity issues.
 



 ·        Deliver basic user training where required.
 



 Security \& Governance
 

 ·        Assist with cybersecurity initiatives and compliance requirements.
 



 ·        Monitor backups and disaster recovery processes.
 



 ·        Support business continuity planning and testing.
 



 ·        Ensure adherence to IT governance and security standards.
 



  





 Minimum Requirements
 

 Qualifications
 

 ·        Diploma or Degree in Information Technology, Computer Science, Information Systems or related field.
 



 ·        Relevant Microsoft certifications advantageous.
 



 Experience
 

 ·        Minimum 3\-5 years' experience in Systems Administration.
 



 ·        Experience supporting Microsoft 365 environments.
 



 ·        Experience working with SQL databases.
 



 ·        Experience troubleshooting integrations and business applications.
 



 ·        Proven experience supporting business users in a multi\-site environment.
 



  





 Technical Skills
 

 ·        Microsoft 365 Administration
 



 ·        Microsoft Entra ID
 



 ·        SharePoint Online
 



 ·        Microsoft Teams
 



 ·        SQL Server
 



 ·        MySQL
 



 ·        Power BI
 



 ·        Windows Server
 



 ·        Networking fundamentals
 



 ·        Backup and disaster recovery processes
 



  





 Highly Advantageous
 

 ·        Retail or franchise business experience.
 



 ·        POS systems experience.
 



 ·        eCommerce platform experience.
 



 ·        WooCommerce experience.
 



 ·        Power Platform experience.
 



 ·        Power Automate exposure.
 



 ·        Data analytics and reporting experience.
 



 ·        Vendor management experience.
 



  





 Personal Attributes
 

 ·        Takes ownership and accountability.
 



 ·        Is analytical and detail\-oriented.
 



 ·        Enjoys solving problems.
 



 ·        Can communicate effectively with both technical and non\-technical users.
 



 ·        Is organised and able to manage multiple priorities.
 



 ·        Has a passion for technology and continuous improvement.
 



  





 What Success Looks Like
 

 ·        Improve system stability and support processes.
 



 ·        Enhance reporting accuracy and availability.
 



 ·        Strengthen Microsoft 365 administration and governance.
 



 ·        Improve IT documentation and operational procedures.
 




 ·        
 
 Assist in supporting ongoing digital transformation initiatives across the business.

Systems & Data Administrator

Cape Town, ZA
   

  

****POSITION OVERVIEW****
 MCI is one of the fastest\-growing tech\-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything\-as\-a\-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e\-commerce, and financial services. Our contact centers are powered by both on\-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
   

  

 At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry\-leading organization.
   

  

 We are looking for a reliable and customer\-focused
 **IT Agent** 
 to join our team and provide first\-line technical support in a fast\-paced BPO environment. In this role, you will assist users with a range of technical concerns, troubleshoot problems and ensure that queries are resolved efficiently while delivering a professional support experience.
   

  

 The ideal candidate is technically minded, patient and able to communicate clearly with users of varying levels of technical knowledge.
   

  

**Start Date: 26th August 2026**
 To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre\-employment test.
   

  

* POSITION RESPONSIBILITIES


****Key Responsibilities:****
* Provide first\-line technical support for hardware, software, systems, and connectivity\-related issues.
* Respond to IT support requests via phone, email, chat, or ticketing systems.
* Troubleshoot and resolve common technical issues efficiently and professionally.
* Log, document, and track support requests through the appropriate ticketing system.
* Escalate complex or unresolved technical issues to the appropriate IT support team.
* Assist with password resets, account access, software issues, and basic system configuration.
* Support users with basic connectivity, workstation, printer, and peripheral issues.
* Follow established IT processes, procedures, and security protocols.
* Maintain accurate documentation of technical issues and resolutions.
* Provide clear guidance to users and ensure a positive support experience.
* Meet required service levels, productivity targets, and quality standards.


****CANDIDATE QUALIFICATIONS****
**WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?**
 All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
   

  

* Grade 12 / National Senior Certificate (or equivalent).
* 1 year of experience in IT support, helpdesk, technical support, or a similar role preferred.
* Basic understanding of computer hardware, software, operating systems, and network connectivity.
* Experience troubleshooting common technical issues.
* Experience with ticketing or service desk systems is advantageous.
* Previous BPO, contact centre, or customer service experience is advantageous.
* Fluent in English, both written and verbal.
* Strong communication and customer service skills.
* Comfortable working in a fast\-paced, target\-driven environment.
* Willingness to work shifts, including weekends or public holidays, where required.


****ABOUT MCI (PARENT COMPANY)****
 MCI helps customers take on their CX and DX challenges differently, creating industry\-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
   

  

 In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest\-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
   

  

 Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech\-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70\), and Temporary and Administrative Professional Staffing (TAPS Schedule 736\), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid\-market, Federal \& enterprise partners. MCI now employs 10,000\+ talented individuals with 150\+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
   

  

 All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
   

  

* Grade 12 / National Senior Certificate (or equivalent).
* 1 year of experience in IT support, helpdesk, technical support, or a similar role preferred.
* Basic understanding of computer hardware, software, operating systems, and network connectivity.
* Experience troubleshooting common technical issues.
* Experience with ticketing or service desk systems is advantageous.
* Previous BPO, contact centre, or customer service experience is advantageous.
* Fluent in English, both written and verbal.
* Strong communication and customer service skills.
* Comfortable working in a fast\-paced, target\-driven environment.
* Willingness to work shifts, including weekends or public holidays, where required.


**CONDITIONS OF EMPLOYMENT**
**All MCI Locations**
* Must be authorized to work in the country where the job is based.


**Subject to the program and location of the position**
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.


****PHYSICAL REQUIREMENTS****
 This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40\) pounds.
   

  

**REASONABLE ACCOMMODATION**
 Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when 

IT Agent - English Speaking

Cape Town, ZA
   

  

****POSITION OVERVIEW****
 MCI is one of the fastest\-growing tech\-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything\-as\-a\-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e\-commerce, and financial services. Our contact centers are powered by both on\-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
   

  

 At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry\-leading organization.
   

  

 We are looking for a reliable and customer\-focused
 **IT Agent** 
 with strong
 **Dutch and English** 
**communication skills** 
 to join our team and provide first\-line technical support in a fast\-paced BPO environment. In this role, you will assist users with a range of technical issues, troubleshoot problems, and ensure that queries are resolved efficiently while delivering a professional support experience.
   

  

 The ideal candidate is technically minded, patient, and able to communicate clearly with users of varying levels of technical knowledge.
   

  

**Start Date: 26th August 2026**
 To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre\-employment test.
   

  

* POSITION RESPONSIBILITIES


****Key Responsibilities:****
* Provide first\-line technical support for hardware, software, systems, and connectivity\-related issues.
* Respond to IT support requests via phone, email, chat, or ticketing systems.
* Troubleshoot and resolve common technical issues efficiently and professionally.
* Log, document, and track support requests through the appropriate ticketing system.
* Escalate complex or unresolved technical issues to the appropriate IT support team.
* Assist with password resets, account access, software issues, and basic system configuration.
* Support users with basic connectivity, workstation, printer, and peripheral issues.
* Follow established IT processes, procedures, and security protocols.
* Maintain accurate documentation of technical issues and resolutions.
* Provide clear guidance to users and ensure a positive support experience.
* Meet required service levels, productivity targets, and quality standards.


****CANDIDATE QUALIFICATIONS****
**WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?**
 All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
   

  

* Grade 12 / National Senior Certificate (or equivalent).
* 1 year of experience in IT support, helpdesk, technical support, or a similar role preferred.
* Basic understanding of computer hardware, software, operating systems, and network connectivity.
* Experience troubleshooting common technical issues.
* Experience with ticketing or service desk systems is advantageous.
* Previous BPO, contact centre, or customer service experience is advantageous.
* Fluent in Dutch and English, both written and verbal.
* Strong communication and customer service skills.
* Comfortable working in a fast\-paced, target\-driven environment.


****ABOUT MCI (PARENT COMPANY)****
 MCI helps customers take on their CX and DX challenges differently, creating industry\-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
   

  

 In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest\-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
   

  

 Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech\-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70\), and Temporary and Administrative Professional Staffing (TAPS Schedule 736\), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid\-market, Federal \& enterprise partners. MCI now employs 10,000\+ talented individuals with 150\+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
   

  

 All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities:
   

  

* Grade 12 / National Senior Certificate (or equivalent).
* 1 year of experience in IT support, helpdesk, technical support, or a similar role preferred.
* Basic understanding of computer hardware, software, operating systems, and network connectivity.
* Experience troubleshooting common technical issues.
* Experience with ticketing or service desk systems is advantageous.
* Previous BPO, contact centre, or customer service experience is advantageous.
* Fluent in Dutch and English, both written and verbal.
* Strong communication and customer service skills.
* Comfortable working in a fast\-paced, target\-driven environment.


**CONDITIONS OF EMPLOYMENT**
**All MCI Locations**
* Must be authorized to work in the country where the job is based.


**Subject to the program and location of the position**
* Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.


****PHYSICAL REQUIREMENTS****
 This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40\) pounds.
   

  

**REASONABLE ACCOMMODATION**
 Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodat

IT Jobs in Umhlanga - Page 5

Vacancies (page 5 of 8)