Browse live customer service jobs in Mthatha, Eastern Cape. Salaries, top employers and how to apply. Updated regularly.

**Position: Regional General Manager** 

**Reporting to: National Executive**


**Overall purpose of the job:** Self\-motivated manager to oversee and manage operations in all areas within a defined region providing the business with effective and efficient running of day\-to\-day subscriber business, achieving all goals and maximising profitability. Implement and execute effective business strategies and programs. Provide leadership and drive performance for the Residential and Small Business unit for their area. The role encompasses responsibility for sales, technical installation, technical servicing, localized community schemes, administration and EHS. The incumbent has full P\&L responsibility for the Region. The successful incumbent must drive and build a robust winning business culture ensuring a sustainable future.

**Minimum qualifications and experience:**

* University Degree (B. Com or similar)\- Post\-graduate qualification highly advantageous
* Minimum 3\- 5 years’ experience in Senior Management role with Sales and Customer Service
* Sales metrics, Financial management and analytics, Business systems and processes
* Grade B psira

**Duties \& Responsibilities:**

**Financial Management:**

* Full responsibility for Profit and Loss Centre
* Budgetary planning including revenue and capital expenditures.
* Reviews and analyses of activities such as costs, operations (e.g. vehicle cost per customer) and forecast data to determine department or division progress toward stated goals and objectives.
* Managing the vehicle related costs through reduction in incidents, costs and the optimisation of resource deployment.
* Monitoring and managing all direct labour costs namely; overtime, absenteeism, training, excess leave, and staff turnover.
* Overhead cost control to effectively manage the cost of service delivery.


**Sales:**

* Achieve sales targets per each sales channel
* New Unit sales
* Targeted RPU
* Technical revenue
* Maintain acceptable margins – manage discounts and technical efficiency
* Management of reconnection rate – in conjunction with Customer Contact Centre
* Drives efficiency and effectiveness of in\-house sales teams in conjunction with National Sales Manager
* Oversees efficiency and effectiveness of in\-house sales teams in conjunction with Direct Regional Sales Managers
* Drives efficiency of and technical teams in conjunction with Regional Technical Managers


**Business generation:**

* Strategy design to grow the business appropriate to the Districts and Branches
* Localised Security Scheme (LSS) – management of overall profitability and taking appropriate business decision to ensure long term sustainability
* Intervention in unprofitable areas or LSS to ensure minimum profitability goals are achieved \- this could include closure of unprofitable areas
* Exploring and evaluating green\-fields areas for expansion of the business
* Exploring and evaluating acquisition opportunities


**Branch Management:**

* Looking to the short\-medium future of the business and making key recommendations for technology, resource and skill allocation and utilization
* Clear communication and implementation of strategy across the Branches
* Manage attrition rates down
* Ensure development of tactical programs to pursue targeted goals and objectives.
* Monitor overall operational delivery in the Branches
* Provide direct management of key functional managers in the business unit: Sales, Technical and Regional Admin Teams.
* Indirect reporting line of Operations, Finance and HR Teams within the matrix structure.
* Report key results to corporate offices.
* Engage with all stakeholders in broader organizational strategy planning and execution
* Oversees key projects, processes and performance reports, data and analysis.
* Develop and maintain a wide network of relationships throughout the business to instil a collaborative culture
* Implement localisation including Community Social Media, CCTV and other key localisation steps in the area.


**Operations:**

* Accountable to maintain quality, service and outputs related to a work in the district (alarm services, contact centres, armed response, guarding etc.) in compliance with policy and procedures.
* Oversee key projects, processes, and performance reports.
* Identify and solve immediate operational problems within team environment and escalate unresolved issues for resolution as and when required.
* Ensure effective operations management service delivery, ensuring compliance with identified service practices, principles, and processes.
* Monitor operations for efficiency, provide feedback to team and serve as a point of escalation for challenging operational issues.
* Visit client sites on an ongoing basis.
* Play an active role in escalated customer complaints
* Develop and maintain client relationships to enhance customer service.
* Resolve and escalate customer complaints within the set time frames.


**People Management:**

* Create individual and team ownership for decisions, plans and strategies by collaborating with and empowering team members.
* Integrate and assign resources across the auditing function through effective workforce planning, to ensure efficient work streams.
* Effectively manage performance within the team in order to ensure business objectives are achieved.
* Provide clear leadership and promote and foster a team culture consistent with group values.
* Motivate, coach, mentor and develop direct reports, ensuring the continuous development of team, creating an organisation\-wide learning enabled environment.
* Embrace diversity and drive the Employment Equity strategy within the auditing function
* Engage with various stakeholders across the business to drive communication and collaboration.
* Manage the succession planning process within area of responsibility.

**Health and Safety (EHS):**

* Contributes to achieving regional EHS targets
* Support, encourage and assist with instilling a Zero harm culture across the business
* Ensure required EHS standards and targets are communicated, executed upon and achieved
* Ensure that method of work statements are in place for relevant activities identified under direct management


**Competencies, Skills and Attributes:**

* Autonomous decision making,
* Business acumen,
* Communication proficiency,
* Problem Solving/Analysis,
* Project Management, Strategic Thinking,
* Budgeting and forecasting,
* Analytical Skills, Negotiation skills, Relationship building

 **We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team.**

**Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.**

**Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.**

Regional General Manager - JHB

**MINIMUM REQUIREMENTS**

\* Grade 12

\* Computer Literacy \& strong administrative skills (Microsoft / Quickbooks / Sage)

\* Good communication skills

\* 2 Years work experience

\* Available immediately

**CORE REQUIREMENTS**

\* Attention to detail

\* Answering Switchboard

\* Ordering of Stock \& follow up

\* Debt Collecting

\* Ensuring installation booked is checked several times a day for changes made.

\* Informing clients of their installation time \& date.

\* Ad Hoc / Admin duties when required.

\* Check to make sure all stock is ordered and in place for next day installation.

\* Dealing \& answering incoming emails.

\* Promote and sell product \& services we offer. (Training will be provided)

\* Customer service orientation.

\* Presentable \& good communication.

\* Client Liaison \- meeting and welcoming clients.

**Please email full CV \& photo \& Matric Certificate only a selection applicants will be contacted for an interview.**

Pay: Up to R11 000,00 per month

Work Location: Remote

Receptionist/Administration

**Listing reference:** 025619
**Listing status:** Online
**Apply by:** 16 July 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** FMCG, Retail, Wholesale and Supply Chain
**Location:** Sandton
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Responsible for providing pharmaceutical care services (within scope of practice) and performing day\-to\-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction
##### **Job description**


**Job Objectives:**
**Responsibilities**
* Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines


* Administration of scripts and or any other claiming/capturing related procedure


* Accurate and complete handling of all profiles worked on


* Interact with health care professionals where needed


* Problem solving and follow up of queries


**Duties**
* Interact with customers via telephone or other means regarding medication and Healthcare Services


* Accurate capturing of scripts received at the Central Pharmacy centre


* Handling of queries regarding prescriptions


* Patient Profile management


* Assist with Chronic authorizations


* Liaison with all other departments


* Ad hoc requirements as per operational requirements


**Knowledge:**
* Product knowledge (including OTC)


* SAPC and relevant legal knowledge


* Sound knowledge of the chronic authorization process and procedures


* Customer service orientated


* Ethical working practice and compliance


**Skills:**
* Computer literacy (MS Office)


* Customer service orientated


* Team Player


* Integrity


* Accuracy and attention to detail


* Computer literacy (MS Office)


* Must be bilingual (with English being one of the requirements


* Must be able to work with patients and be adaptable to assist with various departmental duties


* Be able to use initiative in order to provide patient satisfaction


* Effective time management skills


* Adaptability


* Positive attitude


* Be able to work under pressure


**Competencies:**
Essential
* Adhering to Principles and Values


* Working with People


Delivering Results and Meeting Customer Expectations
##### **Minimum requirements**


**Experience:**
* Minimum 1 year in the role of Pharmacist Assistant Post Basic

  

**Education:**


* Further Education and Training Certificate Pharmacist Assistance (Essential)

  

**Kindly note only applicants who meet the minimum requirements will be contacted.**
 **We also encourage people with disabilities to apply.**

Pharmacist Assistant QPB

The Fun Company is looking for an energetic and organised store Team Leader assisting with day\-to\-day operations in a fast\-paced family entertainment environment

Key Responsibilities

* Opening and closing the store at stipulated times.
* Managing the overall operations and activities of each department.
* Ensuring all set policies and processes are followed by staff and guests.
* Resolving conflicts or complaints from guests and employees by determining optimal solutions.
* Monitoring and maintaining store inventory to ensure sufficient stock levels.
* Ensuring all cash\-ups are completed accurately and submitted daily before store close.
* Providing exceptional customer service and ensuring staff deliver the same standard.
* Coordinating and executing functions such as birthday parties and corporate events.
* Leading by example and providing clear direction to employees.

Qualifications and Skills

* Fluent in English.
* Matric with English and Mathematics Standard Grade.
* Minimum of 1 year’s experience as a Team Leader in retail or a similar role.
* Minimum of 3 years’ experience in customer service/retail/hospitality.
* Basic IT knowledge with the ability to troubleshoot common issues and arcade games.
* Strong knowledge of Microsoft Office Suite.
* Strong communication and interpersonal skills.
* Leadership skills with the ability to motivate and manage a diverse team.
* Exceptional problem\-solving, organizational, and multitasking abilities.
* Strong and accurate cash\-handling skills.

**Additional Information**

* Must be willing to work weekends, public holidays, and school holidays.

If you thrive in a high\-energy, customer\-focused environment, apply now.

Only shortlisted candidates will be contacted.

Job Types: Full\-time, Permanent

Work Location: In person

Job Types: Full\-time, Permanent

Work Location: In person

Team Leader

We are looking for a reliable and friendly Shop Assistant to join our tobacconist team. The ideal candidate must be confident with customers, willing to learn about products, and able to work responsibly in a retail environment.

Key Responsibilities:  
Follow store rules regarding age\-restricted products.  
Promote products, specials, and discounts to customers.  
Handle customer complaints calmly and professionally.  
Assist with opening and closing duties when required.  
Assist customers in\-store with product questions and purchases.  
Provide friendly, helpful, and professional customer service.  
Operate the till and handle cash/card payments accurately.  
Keep the shop clean, neat, and well\-stocked.  
Pack, price, and display products correctly.

Pay: R33,00 \- R35,00 per hour

Work Location: In person

Shop Assistant

The Fun Company is looking for an energetic and organised Store Supervisor to oversee day\-to\-day operations in a fast\-paced family entertainment environment.

**Key Responsibilities**

* Open and close the store according to trading hours
* Oversee daily operations across all departments
* Handle guest queries and complaints professionally
* Manage staff schedules, workstations, and performance
* Train and support new and existing staff
* Manage stock levels and place weekly orders
* Complete daily cash\-ups and submit reports to Head Office
* Prepare monthly payroll submissions
* Troubleshoot basic IT, POS, and arcade machine issues

**Minimum Requirements**

* Fluent in English
* Matric (Grade 12\) with English and Mathematics
* 3\+ years’ supervisory or management experience in retail or hospitality
* 5\+ years’ customer service, retail, or hospitality experience
* Strong technical and computer skills (Microsoft Office)
* Excellent leadership, communication, and problem\-solving skills
* Accurate and reliable cash\-handling ability

**Additional Information**

* Must be willing to work weekends, public holidays, and school holidays.

If you thrive in a high\-energy, customer\-focused environment, apply now.

Only shortlisted candidates will be contacted.

Job Types: Full\-time, Permanent

Work Location: In person

Supervisor

Bring your energy to Aggreko as **Technical Support Manager** based in **South Africa.**

  

As a Technical Support Manager, you will be responsible to provide advanced technical leadership and specialist engineering support for power plant operations. The role focuses on Root Cause Analysis (RCA), Technical Support Desk (TSD), reliability improvement, failure management, and high‑voltage (HV/EHV) maintenance support. The position also supports operational excellence, application engineering, site activities, and new business opportunities.

  



What you’ll do as Technical Support Manager:

 **Technical Support \& Engineering Expertise**

* Provide specialist technical support to power plant operations, addressing complex equipment, system, and performance issues across generation and balance of plant systems.
* Act as a focal point for TSD\-related activities, including review, interpretation, and implementation of OEM technical bulletins, service advisories, and engineering recommendations.
* Support troubleshooting during forced outages, deratings, and abnormal operating conditions to restore availability and reliability.
* Ensure timely and accurate failure reports with appropriate supporting evidence in line with contractual contract obligations.
* Provide application engineering support for power plant equipment, auxiliary systems, and operating envelopes. Responsibility sits with Application Engineering.
* Collaborate closely with Application Engineers from the Engineering Department to ensure alignment between design intent, operational conditions, and engineering recommendations.
* Conduct site visits to support diagnostics, condition assessments, inspections, and performance optimization initiatives.
* Provide technical input for plant upgrades, modifications, and improvement projects.
* Support PDR to operations handover by ensuring technical readiness, documentation completeness, and operational alignment.

**HV / EHV Systems Support**

* Provide technical support to site teams during HV and EHV maintenance activities, including generators, transformers, switchgear, protection systems, and grid interface equipment.
* Support troubleshooting of HV/EHV faults, protection trips, insulation failures, and abnormal electrical conditions.
* Review electrical test results, inspection findings, and maintenance reports, and recommend corrective or preventive actions.
* Ensure HV/EHV activities are supported in compliance with safety standards, grid codes, and operational best practices

**Root Cause Analysis (RCA) \& Reliability**

* Lead and coordinate RCA investigations for major failures, repeated defects, and high\-impact operational events.
* Develop and validate corrective and preventive action plans to eliminate recurring issues and improve plant reliability.
* Conduct technical audits and reliability assessments to identify risks, gaps, and opportunities for continuous improvement.

**You are:**

* Bachelor’s degree in Electrical, Power, or equivalent Engineering discipline.
* Minimum 5–8 years of experience in power plant engineering, reliability, or technical support roles.
* Strong knowledge of RCA methodologies, failure analysis, and reliability engineering.
* Hands\-on experience with power generation equipment, including HV/EHV electrical systems
* Advance Knowledge of Power Plants operation \& Maintenance

**Here’s what you’ll get:**

* Competitive compensation package
* Industry\-leading benefit plans including medical insurance
* Continuous training and development with career growth opportunities
* Safety\-focused culture


Our people are can\-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.


\#LI\-MK1

**Equal employment opportunity**


We welcome people from different backgrounds and cultures, and respect people’s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that’s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.


We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Technical Support Manager

**Disruptive IT (Pty) Ltd is looking for 3 experienced IT Resource Schedulers / IT Helpdesk Coordinators to join a dynamic enterprise IT environment based in Centurion.**

This role is ideal for someone who thrives in a fast\-paced support environment, has excellent coordination skills, and enjoys ensuring the right technical resources are assigned to the right tasks while delivering exceptional customer service.

**Key Responsibilities**

\* Schedule and coordinate IT field engineers and technical resources.

\* Log, update and manage incidents and service requests.

\* Monitor support queues and ensure SLA compliance.

\* Prioritise and allocate calls according to urgency and resource availability.

\* Liaise with customers, technicians and internal stakeholders to provide regular updates.

\* Track open incidents through to resolution.

\* Escalate unresolved issues where necessary.

\* Maintain accurate records within the IT Service Management (ITSM) system.

\* Produce operational reports and assist with service delivery administration.

\* Support day\-to\-day IT Helpdesk operations.

**Minimum Requirements**

\* Grade 12 (Matric).

\* Relevant IT qualification or certification will be advantageous.

\* Minimum 2–3 years’ experience in an IT Helpdesk, Service Desk or Resource Scheduling environment.

\* Experience working with ITSM/ticketing systems.

\* Good understanding of incident, request and change management processes.

\* Strong administrative and organisational skills.

\* Excellent verbal and written communication skills.

\* Ability to multitask and perform well under pressure.

\* Strong customer service orientation.

\* Proficient in Microsoft Office.

**Mandatory Requirements**

\* Valid South African driver’s licence.

\* Own reliable vehicle.

\* Clear criminal record (criminal verification will be conducted).

If you meet the above requirements and are looking for your next contract opportunity, we’d love to hear from you.

Pay: Up to R11 000,00 per month

Work Location: In person

IT Helpdesk Coordinator

**About impact.com**
--------------------



impact.com is the world's leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance\-based growth through authentic relationships. Its award\-winning products—**Performance** (affiliate), **Creator** (influencer), and **Advocate** (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L'Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

  


**Your Role at** **impact.com****:**
------------------------------------



As the Site Reliability Engineer for the Content Intelligence \& Regulatory Apps Group, you will own and grow our reliability practice for the systems that index, monitor and enrich social and web content on the impact.com platform. This role focuses on building and professionalizing rather than firefighting. Since the platform is stable, your mission is to implement SRE engineering disciplines (service\-level objectives, observability, runbooks, and structured root\-cause analysis) to ensure reliability is measurable, repeatable, and owned.



You will work with Squad leads, Platform Engineering and Cloud Operations and will own the SLO and RCA practice for the group while partnering closely with other internal and external squads. Your job is to provide them with the framework, tooling, and habits needed to run reliable services, and to act as the central point of contact for reliability across those teams. This is a software\-engineering\-led SRE role where you will read and write Java, instrument Spring services, tune the JVM, help harden infrastructure, batch processes, data and orchestration flows.



Our guiding principle is to prioritize system stability and data integrity above all else. Because these are business\-critical systems, security and compliance are part of the reliability mandate, not an afterthought: you will build observability, audit trails, and operational practices that are secure and auditable by default, working alongside the central security and DevOps teams. Reliability, resilience, data integrity, and compliance take precedence over short\-term feature velocity. This is a strong opportunity for an engineer ready to step into ownership and grow the role and themselves over time, with the support of the group.


**What You'll Do:**
-------------------


* **Own the SLO/SLI practice for** **CIRA****:** Define meaningful service\-level objectives and indicators for services on GCP with each squad. Establish error budgets and necessary baselines, applying extra rigor to flows that affect critical business processes.
* **Build in security and compliance by default.** Treat security and auditability as reliability properties: ensure critical business processes and data flows have the necessary audit trails, and if applicable, forensic\-replay history needed for transactional\-correctness and compliance obligations (e.g. SOX, and PCI\-adjacent concerns). Champion secrets hygiene (HashiCorp Vault, GCP Secret Manager, SOPS), least\-privilege access to production and data, and audited break\-glass procedures. Partner with the Cloud Security and Cloud Platform teams rather than duplicating their function.
* **Manage vulnerability and patch posture for services:** Track and drive remediation of vulnerabilities across the JVM, Spring/Spring Boot dependencies, and container images; help establish patching expectations and surface security\-relevant findings from quality gates (SonarQube) and secret scanning (ggshield) so they get prioritized alongside reliability work.
* **Own and run root\-cause analysis:** Establish a consistent, blameless RCA practice for the group. Drive investigations toward durable fixes and preventative actions while partnering with the owning squad rather than working in isolation. Over time, improve the squads' own troubleshooting and post\-incident habits.
* **Build and mature observability for critical services:** Become the group's point person for the observability stack (e.g., Grafana). Build and standardize monitoring, dashboards, tracing, and alerting using Open Telemetry that surface the health of systems, services, infrastructure and business/transactional processes — without leaking PII data into logs, traces, or dashboards — while creating reusable patterns that squads can adopt.
* **Keep performance and resource metrics within thresholds:** Track response latency, JVM heap/GC behavior, thread\-pool saturation, CPU/memory consumption, cloud costs, error rates, and uptime across all services (e.g. Java, Spring Boot, NodeJs etc). Turn findings into prioritized improvements in collaboration with the squads.
* **Improve batch and orchestration reliability:** Help harden batch jobs and support the migration toward durable workflow orchestration to reduce partial\-failure windows and manual idempotency.
* **Support database performance and query optimization:** Monitor the groups databases (e.g. MySql, SingleStore, Elastic, GCP Spanner) for slow queries, indexing, lock contention, and connection\-pool health. Flag operational or performance risks in Liquibase migrations before they ship.
* **Understand client\-generated workloads:** Learn how brand, agency, and partner workloads translate into resource consumption. Help confirm that consumption aligns with contract tiers and surface anomalous traffic patterns as both a reliability and a security signal, escalating suspected abuse to the security team.
* **Establish alerting and runbook standards:** Define the group's conventions for actionable alerts and runbooks to ensure on\-call engineers across squads can respond quickly and consistently.
* **Troubleshoot across the stack:** Address issues in the JVM/application, Spring container, MySQL, Pub/Sub messaging, Feign/REST and legacy RMI/HTTP\-Invoker integrations, GKE/GCE, network, and client\-generated workloads. This requires growing depth in JVM and database performance (profiling and query optimization). Remediation may include code/query optimizations, JVM/connection\-pool tuning, rate\-limit or autoscaling configuration, retry/backoff changes, or escalating heavy\-request patterns.
* **Make the delivery path safer:** Partner with squads to improve CI/CD (Jenkins/Github Actions) and GitOps deploys (ArgoCD \+ Helm), including health checks, readiness/liveness probes, progressive rollouts, and rollbacks for finance services.
* **Inform capacity and cost:** Help analyze platform usage to attribute costs to customers and workloads, inform capacity planning, and identify efficiency improvements. Partner with Cloud Operations (FinOps).
* **Leave things more reliable than you found them:** Improve tests, observability, and operability each time a service is touched, and grow the group's reliability guardrails into a shared, durable practice.
* **General:** Other duties as assigned by the Company. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**What You** ***Bring:***
-------------------------

* **Experience:** 3\+ years in SRE, software engineering, or systems/operations roles supporting production services, with the appetite to own and grow a reliability practice.
* **Systems Design:** Solid understanding of systems and application design, with the ability to reason about reliability, failure modes, and performance.
* **Java:** Able to read, debug, and make changes to Java/Spring code today, wit

Site Reliability Engineer

Assistant Manager – Vida e Caffè Gateway Centre

Job Type: Full\-time \| Location: Gateway Centre, Pretorius Street, Pretoria, Gauteng Pay: R7,000 – R7,500 per month (base salary)

About Us

Vida e Caffè Gateway Centre is looking for an experienced, hands\-on Assistant Manager to help lead our team and deliver the vibrant, high\-quality coffee experience Vida is known for.

Responsibilities

* Support the Store Manager with daily operations, opening/closing procedures, and shift coverage
* Supervise, coach, and motivate baristas and shift staff
* Ensure every drink and food item meets Vida’s quality standards
* Manage cash handling, register reconciliation, and stock/inventory ordering
* Assist with staff scheduling to meet business needs
* Train new hires on drink recipes, equipment, and store standards
* Maintain store cleanliness and health/safety compliance
* Handle customer feedback and resolve issues professionally
* Act as manager\-on\-duty when the Store Manager is off\-site

Qualifications

* At least 3 years of experience in a coffee shop or food service environment, OR 1\+ years in a managerial/supervisory role
* Strong communication, leadership, and customer service skills
* Ability to work mornings, weekends, and holidays as needed
* Comfortable with cash handling and basic inventory management
* Food handler’s certification (or willingness to obtain one)
* A genuine passion for coffee and hospitality

Benefits

* Employee discounts on Vida e Caffè products
* Flexible scheduling
* Growth opportunities into store management

Pay: R38,00 \- R40,00 per hour

Education:

* High School (matric) (Preferred)

Experience:

* coffee shop or food service environment: 1 year (Required)

Location:

* Pretoria, Gauteng (Required)

Work Location: In person

Assistant Manager

**WE'RE HIRING – PROFESSIONAL HAIRSTYLIST**

**Location:** Montana Crossing, Wingtip, Pretoria  
**Position:** Full\-Time Hairstylist

Are you a passionate, creative, and experienced hairstylist who specializes in **Black women's hair**? Do you love creating trendy, beautiful hairstyles and providing exceptional client service? If so, we'd love to have you join our growing salon team!

We are looking for a talented hairstylist who is eager to grow their career in a professional, supportive, and fast\-paced salon environment.

**Key Responsibilities**

**Provide professional hair services, including:**

* Wig installations
* Braiding
* Weaves and sew\-ins
* Wig customization and styling
* Natural hair care and treatments
* Relaxing and texturizing
* Hair colouring
* Cutting and trimming
* Wash, blow\-dry, and styling services
* Hair maintenance and aftercare
* Consult with clients to understand their needs and recommend suitable hairstyles and hair care products.
* Stay up to date with the latest hair trends, techniques, and beauty industry developments.
* Maintain a clean, hygienic, and organized workstation.
* Deliver outstanding customer service and create a welcoming salon experience.
* Work professionally with the salon team to maintain high service standards.

Requirements

* South African citizen.
* Proven 1\-2years of experience as a professional hairstylist.
* Strong expertise in styling and caring for South African Black women's hair.
* Skilled in modern and trending hairstyles.
* Excellent communication and customer service skills.
* Professional, reliable, and well\-presented.
* Strong work ethic with a willingness to learn and grow.
* Ability to work full\-time, including weekends when required.
* A positive attitude and ability to work well in a team.

**What We Offer**

* Full\-time employment.
* A supportive and professional working environment.
* Opportunities for continuous learning and career growth.
* The chance to build your professional portfolio while working with a growing salon brand.

**If you are passionate about hair, beauty, and helping clients look and feel their best, we'd love to hear from you!**

**To Apply:**  
Please send your CV, a recent photo, and pictures or videos of your work (portfolio) to **\[0795488701/Email Address\-marionlivhu@gmail.com]**.

Pay: Up to R6 000,00 per month

Work Location: In person

Hairstylist

\*\***The position is temporary for 6 months**\*\*

**About Us**

bolttech is a fast\-growing global insurtech with a mission to build the world’s leading, technology\-enabled ecosystem for protection and insurance. Our vision is to connect people with more ways to protect the things they value.

Launched in 2020 in Singapore, bolttech’s 1,600\+ team serve customers in 35\+ markets across Asia, Europe, North America, and Africa. With international licenses, an extensive partner network, and leading\-edge technology and product innovation capabilities, our ecosystem brings together insurers and distributors to make it easier for customers to get the right protection at the point of need.

**In this position you will:**

Manage the daily repair operations for the ASUS repair line, including overseeing spare parts usage and inventory reporting, performing troubleshooting, system installations, updates, and software configurations, and maintaining accurate repair records and job cards in CRM systems.

**You will be responsible for:**

* Ensuring turnaround times meet customer expectations
* Managing repair return rates and quality outcomes
* Overseeing daily productivity and output volume
* Ensuring compliance with OEM standards
* Maintaining accuracy in parts usage and reporting

**For you to be successful:**

…we expect you to demonstrate the following key competencies:

**Impactful**

* Deliver high\-quality repairs with a focus on efficiency, accuracy, and meeting turnaround time targets
* Apply strong troubleshooting and diagnostic skills to resolve issues effectively and minimize repeat repairs

**Customer Focus**

* Ensure repairs meet customer expectations and quality standards
* Maintain attention to detail to reduce return rates and improve overall customer satisfaction

**Literacy – Digital, Tech \& Data**

* Demonstrate strong hardware and software troubleshooting capabilities
* Work confidently with OEM repair systems, diagnostic tools, and CRM platforms
* Accurately document repairs, parts usage, and service records in digital systems

**You will require the following qualifications and skills**

* Technical certification in IT/Electronics/Computer Repair
* Previous laptop repair experience
* OEM accreditation preferred

**Diversity and Inclusion**

At bolttech, we are diverse and inclusive. We value each person's unique skills, background, and identity. We never discriminate on cultural background, religion, sex, gender, gender identity or expression, sexual orientation, age, disability, veteran status, genetic information, marital or family status or any legally protected status. Everyone belongs. And because everyone’s different, we’re also flexible in the ways we work, so each person can bring their best efforts every day.

Work Location: In person

Mobile Phone Repair Technician

**Listing reference:** 025620
**Listing status:** Online
**Apply by:** 16 July 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** Dispensing/Pharmacy
**Location:** Bryanston
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Responsible for providing pharmaceutical care services (within scope of practice) and performing day\-to\-day dispensary administration according to company's Standard Operating Plans (SOPs).
##### **Job description**


**Job Objectives:**


* High standards of customer service and care
* Efficient stock control and administration, including repacking of medicine
* Efficient dispensary administration
* Accurate compounding
* Provision of general health advice
* High standards of housekeeping and merchandise display
* Ad hoc requirements as per operational requirements
##### **Minimum requirements**


**Qualifications and Experience:**


* Matric with Maths (Essential)
* Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
  

**Skills, Abilities and Job Related Knowledge:**

  

* Product knowledge (Health isle and OTC)
* SAPC and relevant legal knowledge
* Customer service orientated
* Team Player
* Integrity
* Ethical working practice and compliance
* Accuracy and attention to detail
* Basic calculations
* IT Business Operating Systems
* MS Office
  

**Competencies:**

  

* Adhering to Principles and Values
* Working with People
* Delivering Results and Meeting Customer Expectations
* Following Instructions and Procedures
* Relating and Networking
* Planning and Organising
  

**Kindly note only applicants who meet the minimum requirements will be contacted.â€‹We are committed to the principles of Employment Equity**

Pharmacist Assistant - QPB

**Listing reference:** 025622
**Listing status:** Online
**Apply by:** 16 July 2026
##### **Position summary**


**Industry:** Pharmaceutical Sector
**Job category:** Dispensing/Pharmacy
**Location:** Boksburg
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


Responsible for providing pharmaceutical care services (within scope of practice) and performing day\-to\-day dispensary administration according to company's Standard Operating Plans (SOPs).
##### **Job description**


**Job Objectives:**


* High standards of customer service and care
* Efficient stock control and administration, including repacking of medicine
* Efficient dispensary administration
* Accurate compounding
* Provision of general health advice
* High standards of housekeeping and merchandise display
* Ad hoc requirements as per operational requirements
##### **Minimum requirements**


**Qualifications and Experience:**


* Matric with Maths (Essential)
* Minimum requirements of the Health Professions Council of South Africa for the various levels as a Pharmacist Assistant (Qualified, Post Basic and Learner Basic)
  

**Skills, Abilities and Job Related Knowledge:**

  

* Product knowledge (Health isle and OTC)
* SAPC and relevant legal knowledge
* Customer service orientated
* Team Player
* Integrity
* Ethical working practice and compliance
* Accuracy and attention to detail
* Basic calculations
* IT Business Operating Systems
* MS Office
  

**Competencies:**

  

* Adhering to Principles and Values
* Working with People
* Delivering Results and Meeting Customer Expectations
* Following Instructions and Procedures
* Relating and Networking
* Planning and Organising
  

**Kindly note only applicants who meet the minimum requirements will be contacted.â€‹We are committed to the principles of Employment Equity**

Pharmacy Assistant -QPB

**Requisition ID:** 100160

**Job Category:** Engineering; Information Technology; Technology

**Location:** Johannesburg, Gauteng, South Africa

  

Join a company that is passionately committed to the pursuit of a better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly work toward bettering the industries in which we operate. With practical solutions that are safe, innovative and sustainable, we think globally while acting locally.

  

Join our Project Delivery Group (PDG), a dynamic team of professionals passionately committed to world\-class project delivery across the globe. With expertise in sustainable studies, asset building and operations, and industry\-leading efficiencies, our best\-in\-class team leverages methodologies, governance and systems that are unparalleled in the engineering space. Are you looking for an opportunity to join a diverse group of professionals who are committed to remaining exceptional? We look forward to hearing from you.

  


**Position Summary**
--------------------


The Project Information Manager (PIM) is responsible for the strategies, processes, systems, and governance that support the planning, production, management, and delivery of project information throughout the entire engagement lifecycle.


Reporting to the Engagement Manager, the PIM develops and implements digital execution strategies, information production and delivery workflows, and technology solutions that ensure all project information is produced, integrated, and consolidated to meet project and client requirements.


The role serves as a key liaison between project delivery teams, Information Technology, clients, and external stakeholders to drive effective digital project delivery and continuous improvement initiatives.

**Key Responsibilities**
------------------------

### **Information Management Leadership**

* Manage the Information Management (IM) function at the engagement level.
* Develop and implement digital execution strategies and information delivery processes.
* Coordinate information production for documents, data, and models.
* Manage information delivery planning aligned with project milestones and deliverables.
* Oversee systems planning, performance monitoring, issue resolution, and support.
* Coordinate project information archiving and client handover requirements.
* Lead and manage Information Management resources, systems, and budgets.
* Promote collaboration, consistency, and best practices in digital project delivery.

### **Pursuit and Proposal Support**

* Assess client and stakeholder information requirements during tender and proposal stages.
* Develop Information Management tender documentation, IM Plans, and BIM Execution Plans (BEPs) where required.
* Identify project systems, technology, and resource requirements.
* Contribute to proposal schedules, estimates, risk assessments, and mobilization plans.
* Ensure compliance with Hatch Information Management standards and procedures.

### **Project Planning and Setup**

* Identify and document project information requirements and Level of Definition (LOD).
* Develop and maintain numbering systems, federation strategies, and information management plans.
* Coordinate project system setup, configuration, testing, deployment, and user onboarding.
* Implement Information Management organizational structures and resource plans.
* Establish information delivery plans (TIDP/MIDP) and reporting processes.
* Coordinate standards, templates, quality procedures, and information exchange specifications across project functions.
* Support procurement and implementation of project\-specific hardware, software, communication systems, and services.

### **Execution and Project Controls**

* Manage project systems access, permissions, and governance.
* Monitor project systems performance and resolve system\-related issues.
* Conduct audits and system reviews.
* Support site Information Management, Project Automation Technology (PAT), and ICT requirements.
* Manage Information Management budgets, schedules, resources, and change management processes.

### **Project Closeout**

* Coordinate project information model handovers and milestone data deliveries.
* Manage archiving and transfer of project information to clients and stakeholders.
* Coordinate demobilization and decommissioning of project\-specific systems and licenses.
* Prepare handover reports and participate in continuous improvement initiatives.

**Qualifications**
------------------

### **Required**

* Bachelor's Degree in Engineering, Computer Science, Information Management, Information Technology, or a related discipline.

**Experience**
--------------

### **Essential**

* Minimum 10 years' experience in Project Information Management.
* Experience within EPCM, Engineering, Design\-Build, or Capital Project delivery environments.
* Proven experience managing:
	+ Data Management
	+ Document Management
	+ Model Management
	+ Drawing Management
* Experience developing:
	+ Information Management Plans
	+ BIM Execution Plans (BEPs)
	+ Procedures
	+ Specifications
	+ Work Instructions
* Experience managing Information Management teams, budgets, planning, and reporting.

**Technical Knowledge and Skills**
----------------------------------

* Strong understanding of digital project delivery principles and methodologies.
* Knowledge of engineering data flows and project systems integration.
* Ability to define business and user requirements and translate them into working systems.
* Strong stakeholder engagement and communication skills.
* Demonstrated leadership capability and collaborative team management skills.
* Strong customer and client\-focused mindset.

### **Software and Platform Knowledge**


Experience with one or more of the following platforms:

* Bentley Open Suite (OpenRail, OpenPlant, OpenRoads, OpenBridge, OpenBuildings Designer, ProjectWise CE, BCRM)
* Autodesk Suite (Revit, Autodesk Construction Cloud, InfraWorks, Civil 3D)
* Siemens COMOS

**Preferred Qualifications and Experience**
-------------------------------------------

* Knowledge of ISO 19650 and PAS 1192 information management standards.
* Understanding of 3D intelligent modelling environments.
* Understanding of 4D simulation and Advanced Work Packaging methodologies.
* Understanding of 5D quantity estimation and trending.
* Knowledge of handover specifications including:
	+ CIFHOS
	+ ISO 15926
	+ COBie
* Knowledge of classification systems including:
	+ Uniclass
	+ Uniformat
	+ OmniClass
* Understanding of ICT infrastructure, including:
	+ Networking and Telecommunications
	+ Hardware and Operating Systems
	+ Information Security
	+ Business Continuity Planning

**Key Competencies**
--------------------

* Strategic Thinking
* Leadership and Team Development
* Stakeholder Management
* Communication and Influencing Skills
* Planning and Organizing
* Problem Solving and Decision Making
* Continuous Improvement Mindset
* Change Management
* Digital Delivery Excellence
  



Why join us?

* Work with great people to make a difference
* Collaborate on exciting projects to develop innovative solutions
* Top employer

  

What we offer you?

* Flexible work environment
* Long term career development
* Think globally, work locally

  

Don't meet every single requirement? You don't need to. At Hatch, we are building a diverse, inclusive workplace that fosters innovation. If you're interested in this role, we encourage you to apply even if your past experiences don't perfectly align with the skills we've listed.

  

We're committed to fostering a workforce that reflects the diversity of the communities in which we operate and serve. Hatch is an Equal Opportunity Employer that considers applicants without regard to age, race, color, national origin, citizenship, religion, creed, gender, sexual orientation, marita

Project Information Manager

**Pilot**


Operating Division: Transnet NPA
  

Employee Group: Permanent
  

Department: SLJ, PILOTAGE
  

Location: Saldanha
  

Reporting To: Deputy Harbour Master
  

Grade: F
  

Reference: req5200
  

The closing date is on 01/07/2026\. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.


**Position Purpose**


A pilot’s primary duty is to use his skill and knowledge to protect the ship from collision,
  

grounding and other hazard by providing accurate and timely navigational advice to the vessel
  

master. Where so approved by the master, the pilot may be required to safely conduct the
  

navigation and manoeuvring of the vessel whilst in pilotage waters  

The pilot is further responsible;  

* For the manoeuvring of the vessel within port limits having due regard for safety of the

vessel, its crew and the environment.  

* Is also there to ensure the safe and efficient docking / undocking and shifting of vessels

within port limit.
  

* Must recognise that the observance of good seamanship dictates that operational

contingency plans be available at all times  

* Provide the master with an efficient service by sharing with them his professional ship handling ship skills and his local knowledge.

**Position Outputs**


Jobs per pilot ( Ratio to actual shipping)  

Strive for zero delays  

Incident/Accident record keeping  

Attendance to meetings  

Willingness to work after hours  

Asset management \& efficient use of tugs  

Completion of reports  

Monthly safety meetings  

Implementation of OSHAS  

Iso.9001 and 14001 Complaint  

Conducting and completing Job observations  

Provide customer satisfaction  


**Qualifications and Experience**


3 Years Experience as a Marine Pilot. STCW class 3 or equivalent qualification Sea going experience: min \= 12 months on foreign sea going vessel Tugboat master: 12 months tug handling expectations in order to obtain a Master Port Operations.
**Competencies**


Knowledge required: · Shift systems and scheduling · Applicable legislation · Risk and occupational safety · Quality management systems · Statutory/regulatory bodies · Business performance principles · Corporate governance · Operational and business planning · NOSA, ISO, OHS Act · Marine Operations/Services · Merchant Shipping Act, MARPOL, IMDG code · SAMSA port marine operations related legislation Skills Required: · Integrity · Tolerance of ambiguity · Change oriented · Appreciation of diversity · Attention to detail · Business acumen · Change orientation · Appreciation for diversity · Service orientation · Outputs and results driven · Team builder/Player · Safety oriented
**Equity Statement**


Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
**Pilot**


Operating Division: Transnet NPA
  

Employee Group: Permanent
  

Department: SLJ, PILOTAGE
  

Location: Saldanha
  

Reporting To: Deputy Harbour Master
  

Grade: F
  

Reference: req5200
  

The closing date is on 01/07/2026\. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.


**Position Purpose**


A pilot’s primary duty is to use his skill and knowledge to protect the ship from collision,
  

grounding and other hazard by providing accurate and timely navigational advice to the vessel
  

master. Where so approved by the master, the pilot may be required to safely conduct the
  

navigation and manoeuvring of the vessel whilst in pilotage waters  

The pilot is further responsible;  

* For the manoeuvring of the vessel within port limits having due regard for safety of the

vessel, its crew and the environment.  

* Is also there to ensure the safe and efficient docking / undocking and shifting of vessels

within port limit.
  

* Must recognise that the observance of good seamanship dictates that operational

contingency plans be available at all times  

* Provide the master with an efficient service by sharing with them his professional ship handling ship skills and his local knowledge.

**Position Outputs**


Jobs per pilot ( Ratio to actual shipping)  

Strive for zero delays  

Incident/Accident record keeping  

Attendance to meetings  

Willingness to work after hours  

Asset management \& efficient use of tugs  

Completion of reports  

Monthly safety meetings  

Implementation of OSHAS  

Iso.9001 and 14001 Complaint  

Conducting and completing Job observations  

Provide customer satisfaction  


**Qualifications and Experience**


3 Years Experience as a Marine Pilot. STCW class 3 or equivalent qualification Sea going experience: min \= 12 months on foreign sea going vessel Tugboat master: 12 months tug handling expectations in order to obtain a Master Port Operations.
**Competencies**


Knowledge required: · Shift systems and scheduling · Applicable legislation · Risk and occupational safety · Quality management systems · Statutory/regulatory bodies · Business performance principles · Corporate governance · Operational and business planning · NOSA, ISO, OHS Act · Marine Operations/Services · Merchant Shipping Act, MARPOL, IMDG code · SAMSA port marine operations related legislation Skills Required: · Integrity · Tolerance of ambiguity · Change oriented · Appreciation of diversity · Attention to detail · Business acumen · Change orientation · Appreciation for diversity · Service orientation · Outputs and results driven · Team builder/Player · Safety oriented
**Equity Statement**


Preference will be given to suitably qualified Applicants who are members of the designated groups in line with the Employment Equity Plan and Targets of the Organisation/Operating Division.
**Disclaimer**


If you have not heard from Transnet within 90 days, please consider your application as unsuccessful.
Transnet, its employees or representatives never ask for a fee from job seekers. Any such requests are fraudulent. Please report any suspicious activities in this regard to the Transnet anti\-fraud line on 0800 003 056 or email reportit@ethicshelpdesk.com
**Pilot**


Operating Division: Transnet NPA
  

Employee Group: Permanent
  

Department: SLJ, PILOTAGE
  

Location: Saldanha
  

Reporting To: Deputy Harbour Master
  

Grade: F
  

Reference: req5200
  

The closing date is on 01/07/2026\. It is the responsibility of the applicant to ensure that HR has received the application before the closing date of the advertisement.


**Position Purpose**


A pilot’s primary duty is to use his skill and knowledge to protect the ship from collision,
  

grounding and other hazard by providing accurate and timely navigational advice to the vessel
  

master. Where so approved by the master, the pilot may be required to safely conduct the
  

navigation and manoeuvring of the vessel whilst in pilotage waters  

The pilot is further responsible;  

* For the manoeuvring of the vessel within port limits having due regard for safety of the

vessel, its crew and the environment.  

* Is also there to ensure the safe and efficient docking / undocking and shifting of vessels

within port limit.
  

* Must recognise that the observance of good seamanship dictates that operational

contingency plans be available at all times  

* Provide the master with an efficient service by sharing with them his professional ship handling ship skills and his local knowledge.

**Position Outputs**


Jobs per pilot ( Ratio to actual shipping)  

Strive for zero delays  

Incident/Accident record keeping  

Attendance to meetings  

Willingness to work after hours  

Asset management \& efficient use of tugs  

Completion of reports  

Monthly safety meetings  

Implementation of OSHAS  

Iso.9001 and 14001 Complaint  

Conducting and completing Job observations  

Provide customer satisfaction  


*

Pilot

**Purpose of the Role**

  

Perform planned services, repairs and maintenance on Forklifts and components in accordance with supplier standards and customer requirements.

 **Key Performance Areas**

  

* Understand and implement preventative maintenance
* Identify and target opportunity for customer work
* Fault finding
* Assemble IC and Electric machines in accordance with BHBW and Hyster standards
* Fit Telematics black boxes to the machines
* Assist with the loading and unloading of containers
* Partake in new machine stock take as and when required
* Complete the PDI process and sign off new machines
* Understanding of supplier warranty systems, policies \& procedures
* Quickly and efficiently diagnose machine systems and carry out repairs, services, and maintenance on forklifts on customer sites or at BHBW site
* Provide mentorship to apprentices assigned to you
* Maintain professional image when representing BHBW
* Control own admin (labour booking, service reports, part returns, expenses etc.)
* Follow through to ensure that quality and productivity standards of own work are consistently and accurately maintained
* Maintain a safe working environment (according to safety policy and procedures)
* Adherence to any reasonable instruction
 **Qualification, Experience and Competencies**

  

Minimum Qualification

  

* Grade 12 or equivalent qualification
* Qualified in relevant trade (e.g., Diesel Mechanic)
* Driver’s license – Code B
* Valid forklift license
  

Minimum Experience

  

* Experience on working of forklifts and earth moving equipment
* 3\-4 Years in the same position
  

Competencies

  

* Sound interpersonal and communication skills
* Basic trouble shooting and problem\-solving skills
* Machine specific technical knowledge and skills
* Technical report writing
* Basic business and financial understanding
* Applicable product knowledge
* Customer orientation
* Able to work under without supervision
* Good knowledge of Hydraulics
* Willingness to work overtime and standby
* Good auto electrical knowledge would be an advantage
* Ability to work on all types of fork trucks including Big Trucks
* Have a good selection of tools
* Teamwork
* Computer literate and basic understanding of forklift software
* Ability to work under pressure and meet deadlines

Technician

Job Overview
  
**Business Segment:** Personal \& Private Banking
  
**Company:** Standard Bank of South Africa
  
**Location:** ZA, Western Cape, Clanwilliam, Standard Bank Clanwilliam Cashless Branch, 16 Main Street
  
**Job Type:** Full\-time
  
**Job Ref ID:** 80373455A\-0001
  
**Date Posted:** 7/9/2026
  
Save Job
  
Apply Now
  
Job Description
  
  

We are looking for an experienced, client\-focused sales consultant with a proven sales track record to join our branch banking environment as a Universal Banker. This role is suited to a confident frontline banking professional who can engage clients, identify needs, provide appropriate banking solutions and contribute to sustainable sales growth while delivering excellent client service and meeting all risk, compliance and FAIS requirements.
  
  

**Key Responsibilities:**  

Engage clients across branch and related banking channels to understand their needs, resolve queries and provide appropriate banking solutions in line with service, product and legislative requirements.
  
Identify sales and demand generation opportunities through client conversations, promote relevant banking products and channels, and contribute to branch sales and growth objectives.
  
Open, amend, transfer and close client accounts in line with laid\-down procedures, risk controls, KYC, POPIA and FAIS requirements.
  
Assess client needs by reviewing account conduct, income and expenditure, scorecards and supporting information to provide informed recommendations and appropriate solutions.
  
Educate clients on banking processes, digital functionality, self\-service channels, product features and their rights and obligations in line with the Code of Banking Practice.
  
Maintain accurate records, update required management information, adhere to team ways of work and contribute to a high\-performing branch environment.
  
Qualifications
  
National Certificate or equivalent NQF 5 FAIS\-aligned qualification in a field related to banking, financial services, commerce, sales, client service or a related discipline.
  
The candidate must meet FAIS Fit and Proper requirements.
  
  

**Minimum Experience:**  

3 to 4 years’ experience in a branch banking, financial services, contact centre sales or client\-facing sales environment.
  
Proven sales track record with experience identifying client needs, promoting solutions, cross\-selling and achieving sales or growth targets.
  
Strong understanding of banking products, client servicing, account opening, application processing and customer acceptance requirements.
  
Experience working in a regulated environment where adherence to risk, compliance, KYC, POPIA and FAIS requirements is critical.
  
Confident client engagement capability with the ability to build rapport, ask the right questions, handle pressure and provide practical solutions.
  
  

**Behavioural Competencies:**  

Checking Things, Examining Information and Following Procedures
  
Convincing People, Impressing People and Seizing Opportunities
  
Establishing Rapport, Interacting with People and Inviting Feedback
  
Developing Expertise, Developing Strategies and Exploring Possibilities
  
Generating Ideas, Taking Action, Pursuing Goals and Meeting Timescales
  
Embracing Change, Showing Composure, Team Working and Thinking Positively
  
  

**Technical Competencies:**  

Application \& Submission Verification (Consumer Banking)
  
Banking Process \& Procedures
  
Client Acceptance \& Review
  
Customer Understanding ( Consumer Banking)
  
Processing
  
Product Knowledge (Consumer Banking)
  
Additional Information
  
Save Job
  
Apply Now
  
  

**Please note:** All our recruitment processes comply with the applicable local laws and regulations. We will never ask for money or any from of payment as part of our recruitment process. If you experience this, please contact our Fraud line on \+27 800222050 or TransactionFraudOpsSA@standardbank.co.za

Universal Banker

**Listing reference:** 025627
**Listing status:** Online
**Apply by:** 15 July 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Dispensing/Pharmacy
**Location:** Eastern Cape
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


To ensure the efficient operation of the dispensary and to ensure service excellence by delivering high standards of Pharmaceutical care in order to meet sales and compliance targets, leading to a competitive advantage for the brand.
##### **Job description**


**Job Objectives:**
* To provide high standards of pharmaceutical care, accurate and safe dispensing, including generic substitution, and the provision of advice in accordance with Clicks’ way of working, good pharmacy practice and within the legal scope of practice as outlined by the South African Pharmacy Council (SAPC).
* To efficiently execute all operational activities of the dispensary, including safe and responsible stock management, shrinkage, general housekeeping and administration in line with merchandising, SAPC regulations and company standards.
* To ensure the operational viability of the dispensary through focusing on core dispensary and clinic targets.
* To ensure competent and motivated employees by overseeing training and development of Pharmacist Assistants and Pharmacist Interns in line with SAPC requirements when required.
* To execute customer service initiatives in the dispensary to ensure a great customer experience, driving of customer loyalty and achievement of club card participation targets.
* To build and maintain sound working relationships with relevant stakeholders (centre managers, suppliers, DC’s) to ensure business objectives are achieved and opportunities are maximised.
* To ensure integration and partnership with the clinic and healthcare aisle resulting in a full offering to customers regarding their healthcare needs.
* To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
  
  

  

##### **Minimum requirements**


**Education and Experience Requirements:**
* Essential: Registered Pharmacist with SAPC
* Desirable: Retail Pharmacy experience
* Desirable: Unisolve experience

**Job Knowledge and Skills Required:**
* SAPC and relevant legal knowledge
* Ethical working practice and compliance
* Knowledge of stock, cost, risk and compliance management procedures
* Knowledge of patient care, professional counselling
* Knowledge of customer service excellence
* Tutorship and coaching skills
* Results and target driven
* Planning and organising skills
* Problem\-solving skills
* Strong customer orientation
* Interpersonal skills (Customer service orientation and effective patient care)
* Computer literacy
* Strong financial acumen

**Essential Competencies**
* Following instructions and Procedures
* Relating and networking
* Delivering Results and Meeting Customer Expectations
* Relating and networking
* Planning and Organising
* Coping with Pressures and Setbacks
* Entrepreneurial and Commercial Thinking
* Working with people
* Adhering to Principles and Values
  

  

**Kindly note that only applicants who meet the requirements will be contacted.**
**We are committed to the principles of Employment Equity.**

Pharmacist

Customer Services ClerkLocation: Wetton, Cape TownSalary: Market RelatedDepartment: Customer ServicesAbout the RoleOur client is seeking an experienced and customer-focused Customer Services Clerk to join their Customer Services team. The successful candidate will be responsible for managing the customer ordering process from enquiry through to delivery, ensuring customers receive professional, efficient, and accurate service at all times.This role requires a highly organised individual with ex…

Customer Services Clerk (Wetton, Cape Town)

Introduction Customer Service Administrator - Stellenbosch - Competitive monthly salary depending on experience An opportunity to join a specialist cyclist insurance solutions company based in Stellenbosch, working with Australian clients and learning about insurance. About Our Client The company is a specialist cyclist insurance solutions company. It provides online customer support for Hubtiger and engages with Australian clients. The Role: Customer Service Administrator The purpose of this r…

Customer Service Administrator - Stellenbosch

Customer Service Consultant (International Campaign) Location: Cape Town CBD (Office-Based) Salary: R8,000 Basic  R1,000 Shift Allowance Working Hours: Rotational shifts (Monday – Sunday, aligned to US business hours) About the Role Our client, a global leader in customer experience solutions, is looking for enthusiastic and customer-focused Customer Service Consultants to join their international team. If you have experience supporting international customers and thrive in a fast-paced environ…

Customer Service Consultant (International Campaign)

Importer and distributor of brands in the health and wellness sector is looking for a commercially minded, customer obsessed problem solver who constantly looks for ways to improve the customer experience. Email your cv including current or previous salary and notice period.Responsibility:Reduce query response times Identify and solve customer issues Implement improvements Increase google reviews Build a FAQ system Resolve queries Automate and improve systems Keep abreast of trends

Customer Services & Operations Co-ordinator

LearnTastic is looking for a results\-driven Customer Service Representative with a strong background in B2C Sales. This is not a pure customer support role\-we're looking for someone who can confidently sell, retain customers, identify upsell opportunities, and deliver an exceptional customer experience across multiple communication channels.

**Responsibilities:**
---------------------

* Handle customer interactions via calls, emails, live chat, and SMS.
* Convert customer inquiries into sales and achieve conversion goals.
* Identify and drive upsell and cross\-sell opportunities.
* Proactively retain customers by addressing concerns and providing suitable solutions.
* Resolve customer issues while maintaining a high level of customer satisfaction.
* Follow up with prospective and existing customers to maximize retention and revenue.
* Accurately document customer interactions in the CRM.
* Collaborate with internal teams to ensure timely issue resolution.

**Mandatory Requirements:**
---------------------------

* 1–2 years of B2C Sales experience (Mandatory).
* Customer Service experience \- 2\-4 Years
* Hands\-on experience in upselling and cross\-selling (Mandatory).
* Proven client retention/customer retention experience (Mandatory).
* Experience working towards soft targets/KPIs, such as conversion rate, customer satisfaction (CSAT), retention, first response time, and quality metrics (Mandatory).
* Experience handling customer interactions via calls, emails, and live chat (Mandatory).
* Excellent spoken and written English.
* Strong communication, negotiation, and objection\-handling skills.
* Comfortable using CRM and customer support platforms.
* Ability to work independently in a fast\-paced, target\-driven environment.

**Preferred:**
--------------

* Experience supporting US\-based customers.
* Experience in EdTech, Healthcare, SaaS, or eCommerce.
* Familiarity with CRM tools such as Pipedrive, HubSpot, Zendesk, Freshdesk, or Intercom.

**What We Offer**
-----------------

* Salary: USD $600–$1,000/month (Based on experience)
* Performance\-based incentives.
* Immediate joining.
* Opportunity to grow with a fast\-growing global organization.
* Remote work environment with career advancement opportunities.


Location: remote  




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Customer Service Jobs in Mthatha - Page 4

Vacancies (page 4 of 8)