Browse live customer service jobs in Roodepoort, Gauteng. Salaries, top employers and how to apply. Updated regularly.

PartyLink is looking for a reliable and physically fit driver to assist with:

* Delivering and collecting PartyLink equipment
* Loading and unloading tables, chairs, tents, jumping castles and décor
* Assisting customers with small furniture moves
* Collecting large purchases from furniture, hardware and retail stores
* Carrying and positioning items safely
* Communicating professionally with customers
* Keeping the vehicle and equipment clean and secure

This is an opportunity\-based position. Work will be offered when bookings and delivery jobs are available. It is not a guaranteed full\-time position.

EARNINGS:

* Agreed payment for each completed delivery or moving job
* Additional payment for loading and moving assistance
* Fuel and delivery costs will be agreed upon before each job

REQUIREMENTS:

* Valid South African driver’s licence suitable for the vehicle
* Proven driving experience
* Able to lift and move furniture and heavy equipment
* Familiar with Roodepoort and Johannesburg routes
* Reliable, punctual, honest and careful
* Good customer\-service and communication skills
* Smartphone with WhatsApp and Google Maps
* Available on weekends and sometimes at short notice
* Must handle customer property and PartyLink equipment carefully
* References and copies of ID and driver’s licence will be required

Experience in furniture removals, events, deliveries or courier work will be an advantage.

To apply, please send the following via WhatsApp:

* Full name
* Area where you live
* Age
* Driver’s licence code
* pdp
* **Driving and moving experience**
* Current employment status
* Weekend availability
* Two contactable referencesPlease do not apply if you are unavailable on weekends or unable to perform physical loading work.

Pay: R4 000,00 \- R6 000,00 per month

Work Location: In person

ON-CALL DRIVER & MOVING ASSISTANT WANTED – ROODEPOORT/JHB

homechoice is a leading South African homeware retailer. For over 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.  

  

The Sales Associate is responsible for delivering an exceptional in\-showroom customer experience by converting customer visits into sales through effective product demonstration, needs analysis, and accurate order processing. The role focuses on frontline sales execution, customer service, administration, and adherence to operational standards, supporting the Store Supervisor and Showroom Manager in achieving sales and service outcomes.  

  

**What you will love doing in this role**

**Sales Execution \& Conversion**

* Actively engage customers on the showroom floor to understand their needs and convert interactions into sales.
* Demonstrate products effectively, clearly communicating features, benefits, pricing, and promotional offers aligned to the current catalogue.
* Achieve individual sales targets, conversion rates, and productivity expectations.
* Support acquisition activities, including account openings and order processing.

**Customer Experience**

* Deliver a consistently positive, professional, and customer\-focused sales experience.
* Guide customers through the full customer journey, including product selection, ordering, payments, and after\-sales processes.
* Resolve basic customer queries and escalate complex issues to the Store Supervisor or Showroom Manager.
* Build customer trust through accurate information, ethical selling, and clear expectation setting.

**Product Knowledge \& Pricing Accuracy**

* Maintain strong knowledge of products, categories, pricing, and promotions.
* Ensure all selling and quoting is accurate and aligned to approved catalogues and systems.
* Stay informed of product updates, promotions, and sales initiatives.

**Administration \& Order Processing**

* Capture customer orders, documentation, payments, refunds, and credits accurately and timeously.
* Ensure all required customer documentation is complete and compliant.
* Maintain accurate records and system entries to support reporting and audits.

**Stock Handling \& Showroom Standards**

* Support basic stock handling activities, including receiving assistance, stock movement, and floor replenishment.
* Ensure products are handled with care to prevent damages.
* Maintain high standards of housekeeping, visual presentation, and merchandising on the sales floor.
* Follow stock control procedures and report discrepancies or risks.

**Compliance, Quality \& Risk Awareness**

* Adhere to all policies, procedures, quality standards, and internal controls.
* Follow cash handling procedures when processing payments, refunds, or credits.
* Participate in required training, inductions, and policy sign\-offs.
* Escalate risks, errors, or non\-compliance to the Store Supervisor.

**Teamwork \& Performance Support**

* Work collaboratively with team members to achieve showroom targets.
* Support promotions, campaigns, and activations as instructed.
* Be flexible in supporting operational requirements, including shifts, weekends, and public holidays.

 **What you’ll need to do this role**

* Grade 12 / Matric (minimum requirement).
* Minimum 1 years’ retail sales experience.
* Customer\-facing sales experience within a target\-driven environment.
* Availability to work shifts, weekends, and public holidays.
* Homewares retail experience (advantageous).
* Clear credit and criminal record.

 **What we will love about you**

* Customer\-focused with a strong service mindset.
* Persuasive, confident, and professional communicator.
* Detail\-oriented with a focus on accuracy and quality.
* Resilient, adaptable, and able to work in a fast\-paced environment.

 **Behaviors we love**

  

* Wow my **customer**
* + Walk in my customers’ shoes
	+ Deliver on my promises
	+ Deliver insight\-led solutions my customers need
* Treat the business as **my own**
* + Take accountability
	+ Be curious, creative \& explore opportunities
	+ Do it right \& at the right time
* Play as a **team**
* + Be helpful
	+ Be inclusive
	+ Find the fun

Sales & Customer Associate- Westgate Shopping Centre

**Job Description**
===================

Join a trusted financial services leader and help clients achieve their financial goals through professional, goal\-based financial advice. As a Personal Financial Advisor operating within the FNB branch environment, you will leverage a strong brand, established client ecosystem, referral opportunities and digital tools to deliver holistic investment and life insurance solutions.
**About the Opportunity**

* Build a rewarding advice career with one of South Africa’s leading financial services brands.
* Within the FNB branch network, you will have access to an established client ecosystem, referral opportunities and one of the country’s largest banking distribution networks.
* Leverage FNB’s trusted brand, digital advice tools and integrated banking relationships to deliver holistic financial solutions.
* Partner with branch and staffing solutions stakeholders to identify opportunities and deepen client relationships.
* Grow a sustainable advice practice through increased Assets Under Management (AUM), Annual Premium Income (API) and client penetration.
* Enjoy competitive earning potential through commission and advice\-fee sharing, while making a meaningful difference in helping clients achieve their financial goals.
* Make a meaningful difference by helping clients achieve their financial goals through professional financial advice.

**What You Will Do**

* Conduct comprehensive financial needs analyses and develop personalised financial plans.
* Recommend appropriate investment, insurance and wealth solutions aligned to client objectives and risk profiles.
* Engage customers within FNB branches to build meaningful advice driven relationships.
* Convert qualified opportunities and referrals into new business.
* Build and maintain long\-term client relationships through ongoing engagement and financial reviews.
* Achieve agreed sales, activity, AUM and API targets.
* Maintain accurate client records and advice documentation.
* Adhere to FAIS requirements, internal governance standards and regulatory obligations.

**What You Will Bring**

* Financial planning and needs analysis expertise.
* Strong investment and insurance product knowledge.
* Consultative selling and lead conversion capability.
* Strong relationship\-building and stakeholder management skills.
* Excellent communication and client engagement capability.
* Commercial acumen and a results\-driven mindset.
* Sound understanding of FAIS and compliance requirements.
* Digital proficiency and the ability to leverage technology\-enabled advice tools

**You will be an ideal candidate if you have the following:**

* Minimum 3 – 5 years financial advisory experience
* Proven track record of achieving sales and business growth targets.
* Demonstrated sales experience in risk and investment products.
* Experience operating in a bank, insurer, or tied advisory environment.
* Exposure to mass market or emerging affluent client segments.
* FSCA\-recognised FAIS qualification (NQF Level 5 or higher).
* Regulatory Examination (RE5\) completed.
* Fully Fit \& Proper compliant (FAIS) for applicable investment and long\-term insurance categories \- 1\.3, 1\.4, 1\.5, 1\.14 and 1\.20\.
* Fully authorised (not under supervision) for required FAIS subcategories.
* Completed Class of Business (COB): Investments, Long\-Term Insurance, Pension Fund Benefits

**You will have success if you:**

* Are client\-centric and passionate about helping clients achieve better financial outcomes.
* Consistently convert opportunities into sustainable business results.
* Build trusted, long\-term client and stakeholder relationships.
* Thrive in a target\-driven environment and take ownership of your performance.
* Demonstrate professionalism, integrity and strong compliance discipline.
* Embrace digital ways of working, structured processes and continuous improvement.
* Work independently, stay adaptable and maintain high levels of activity and discipline.

**\#FNB**

**\#Post**

**\#LI\-NP2**

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

16/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Financial Advisor (FNB Tied Advisor)

**Job Summary/Overview**
------------------------



Qualified and experienced Lifting Machinery Inspector to join the Lifting Stores team.


This is an exciting opportunity for a technically driven


professional who is passionate about lifting equipment, inspections, services support,


quality assurance, and innovation.


The employee will play a key role in the inspection, testing, certification,


repair, commissioning, and quality control of lifting machinery and lifting tackle, while also


contributing to services support, and continuous improvement initiatives.

**Essential Duties and Responsibilities**
-----------------------------------------



Conduct statutory inspections and certification of lifting machinery and lifting tackle.


Perform proof load testing, commissioning, and acceptance testing.


Diagnose and repair cranes, hoists, winches, jacks, and associated lifting equipment.


Carry out electrical fault finding, panel building, wiring, and control system troubleshooting.


Support manufacturing quality control and final product inspections.


Prepare inspection reports, certificates, and compliance documentation.


Participate in digital inspection, mobile application, and IoT development initiatives.


Provide technical support and guidance to customers.


Ensure compliance with OHSA, relevant SANS standards, and company procedures.

**Knowledge, Skills, Competencies, and Abilities**
--------------------------------------------------



Lifting machinery and lifting tackle inspections


Load testing and certification


Quality assurance and quality control


Digital inspection systems and technology applications


LMI Scopes (Minimum Requirement)


Lifting Tackle


Chain Hoists \& Lever Hoists


Overhead Cranes

**Required Qualifications**
---------------------------



Grade 12 (Matric)


Registered Lifting Machinery Inspector (LMI)


Lifting Tackle Inspection Certificate


Minimum 5 years' practical experience in the lifting industry


Valid Driver's Licence (Code B/EB)


LEEASA Membership

**Work Requirements**
---------------------



Safety\-conscious and quality\-focused


Highly professional with strong integrity


Detail\-oriented and organized


A practical problem solver


Customer\-focused with strong communication skills


Self\-motivated and able to work independently or within a teamwork environment


Employrnent is subject to the successful passing of medicals as required by this position.


Employment is subject to all certifications and qualifications being valid and legitimate.


Employment is subject to the successful passing of your screening and onboarding at the customer site.

Inspector, Lifting Machinery

**Energetic, Positive, Self\-Motivated, Extroverted!!**

**Duties including but not limited to:**

**Customer Service** 

a. When passing any customers ensure that you greet them in a friendly manner.

b. Assist all customers in a calm, courteous and professional manner.

c. Direct customers to the correct product section based on their request.

d. Engage all clients through enthusiastic product presentations based on their request.

e. Provide all clients with detailed product information, and advice based on their request.

f. Handle all telephonic customer queries in a friendly, engaging, and professional manner.

g. Set\-Asides, IBT’s and /or special orders must always be offered to customers and handled according to the correct company policy or procedure.

h. Effective Processing of Customer Transactions on the POS system.

**Stock \& Merchandising**

a. Checking and receiving of stock as per the correct policies and procedures.

b. Packing and labelling of stock as per the correct policies and procedures.

c. Grouping and placing of stock onto the sales floor in its allocated areas.

d. Merchandising of stock on allocated fixtures including, but not limited to, the national merchandising standards.

e. Assisting with the execution of campaigns and promotions.

**Loss Prevention**

a. Carry out all security procedures as per company policies and procedures.

b. All staff members are expected to be vigilant and/or attentive to the movement or actions of both team members and visitors to the Store.

c. All staff members are required to immediately report the suspicious behaviour of both team members and/or customers to your line Manager.

d. The adequate searching of all staff members leaving the Store.

e. Assist and participate in various stock cycle counts, stock on hand checks and stock takes within the Store.

**Ad\-Hoc Functions**

a. You must execute all reasonable assignments as instructed by your line Manager that falls within your capabilities, within and/or over and above your job function.

b. If requested, you are to participate in Succession Training activities, roles and/or tasks allocated to you by your line Manager.

Job Type: Full\-time

Pay: R6 550,00 per month

Application Question(s):

* Why have you chosen, or decided on Retail as a career for you?
* Where do you currently live, and how do you travel?
* What is your favourite product, that you found in one of our Continental Linen Stores, and why do you like it so much?
* Are you able to easily travel, and work extended hours, including weekends and public holidays in the Blueberry Square Shopping Centre, Honeydew?

Education:

* High School (matric) (Required)

Experience:

* Retail Stores: 2 years (Required)

Language:

* English \& Afrikaans (Required)

Work Location: In person

Shop Assistant Cashier

**Reception \& Customer Service**

· Welcome and assist visitors, clients, and suppliers in a professional and friendly manner.

· Manage incoming calls and general enquiries.

· Direct calls and correspondence to the appropriate departments or individuals.

· Maintain a positive and professional front\-office environment.

· Build and maintain positive relationships with clients and stakeholders.

**Administration**

· Provide general administrative support to management and various departments.

· Manage calendars, meeting schedules, and boardroom bookings.

· Prepare correspondence, reports, presentations, and other documentation as required.

· Maintain accurate filing systems, records, and databases.

· Assist with data capturing and document management.

· Handle incoming and outgoing mail and courier services.

**Office Management Support**

· Assist with day\-to\-day office operations and coordination.

· Monitor and order office supplies and stationery.

· Liaise with service providers, vendors, and maintenance contractors.

· Ensure reception and common office areas remain presentable and organised.

· Support company events, meetings, and staff activities when required.

Pay: R4 000,00 \- R5 000,00 per month

Education:

* Certificate (Preferred)

Work Location: In person

Receptionist

The Shop Assistant is responsible for providing excellent customer service and assisting with the day\-to\-day operations of the water shop. The role includes serving customers, processing sales, handling water products, maintaining cleanliness, managing stock, and ensuring that customers receive their orders accurately and efficiently.

The Shop Assistant must represent **Aqualiz Water** professionally and contribute to a clean, welcoming, and well\-organised shop environment.

**1\. Key Responsibilities**

**A. Customer Service**

* Welcome and assist customers in a friendly and professional manner with refilling their bottles or other purchase.
* Answer questions regarding water products, prices, deliveries, and rentals.
* Handle customer complaints and refer unresolved issues to the supervisor.
* Ensure customers receive their orders correctly and promptly.
* Maintain good and professional relationships with regular customers.

· Answer the phone and operate whatsapp.

· Handle bottling and packaging of bottled water.

· Operate the point of sale daily.

**B. Sales \& Cash Handling**

* Process customer purchases accurately.
* Issue receipts and ensure all transactions are properly recorded.
* Balance cash and sales at the end of the day.
* Report any discrepancies immediately to the Manager.

**C. Water Products \& Stock**

* Receive and check incoming stock.
* Assist with loading and unloading water bottles and related products.
* Ensure bottles and products are stored safely and correctly.
* Monitor stock levels and notify the Manager when stock is running low.
* Check bottles for damage, leaks, contamination, or other visible defects.
* Ensure returned bottles and rental equipment are properly accounted for.
* Keep the shop and storage areas organised.

**D. Shop Cleanliness \& Hygiene**

* Maintain a clean and hygienic shop at all times.
* Clean counters, shelves, floors and customer areas regularly.
* Ensure water products are handled hygienically.
* Keep waste bins clean and dispose of waste appropriately.
* Report any hygiene or safety concerns immediately.

**E. Customer Collections \& Deliveries**

* Prepare customer orders for collection or delivery.
* Verify quantities before handing orders to customers or drivers.
* Record bottles, dispensers and other equipment leaving the premises.
* Ensure delivery documentation is completed correctly.

**F. requirements**

· Be south African

· Have matric (Minimum)

· Minimum of 1 year in sales, customer service or related role.

· Ability to pay attention to detail and cleanliness.

· Ability to work independently and as part of a team.

· Honest and reliable.

· Good communication skills.

Willingness’ to learn how the water business works.

Work Location: In person

Shop assistant

**Job Description**
===================

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.
**Hello Future Branch Advisor**

Welcome to **FNB** , the home of the **\#changeables** . We strive to be a trusted partner helping to create a better world by providing innovative, contextual, and integrated financial solutions.


As part of our team in **FNB Points of Presence (POP)** , you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested.


As a **Branch Advisor** , you will be responsible for providing compliant, professional financial advice and to walk in and existing clients within a high\-volume service branch environment. The role focuses on understanding client financial needs, offering appropriate product solutions, and ensuring ongoing client relationship management in line with FAIS, FICA legislation and Treating Customers Fairly (TCF) principles and FNB governance.


Now’s the time to imagine your potential in a team where you can become the best version of yourself.


**Are you someone who can:**

Build and manage long\-term client relationships to support retention and growth


Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.


Educate customers to the correct Banking platform aligned with their needs.


Connect with our customers by living up to our brand promise of “how can we help you?” at all times.


Analyze customer data and provide appropriate financial advice and solutions aligned to client financial goals and in accordance with FAIS requirements


Maintain accurate and complete client records and documentation


Achieve individual and branch sales and service targets


Conduct yourself in an ethical manner.


Take accountability for your own performance, personal and career development.


Show empathy to customers.


Stay updated on industry trends and product knowledge.


Manage leads, referrals, and client follow\-ups within agreed turnaround times


**Qualification \& Experience Requirement**

* **minimum Qualification: NQF Level 5 Certificate** in Banking, Business Administration,
  

Customer Service, or related fields recognized by FAIS
* **1–3 years of experience** in customer‑facing environments, service delivery, or client support within financial services

**You will be an ideal candidate if you possess the following:**

Strong understanding of FAIS, TCF, and client\-centric advice principles


Proven ability to meet sales, service, and compliance targets


**You will have access to:**

Opportunities to build relationships as part of a dynamic team.


A challenging working environment


Personal and professional growth


Opportunities to have an impact on a local market as a brand ambassador.


**You can be a match if you are:**

Client\-focused and have an ethical approach to advice


Enjoy solving problems.


Persuasive selling skills


Agile and Flexible


Strong communication and interpersonal skills


Results\-driven with strong planning and organization skills


Attention to detail and high compliance awareness


Ability to work independently and within a team


**Apply now** if you are ready to take the next step in your career as an **FNB Points of Presence: Branch Advisor** , delivering exceptional service, growing customer relationships, and contributing to sustainable business performance


All appointments will be made in line with **FirstRand Group’s Employment Equity plan** . The bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

04/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Branch Advisor FAIS

**Outbound \& Inbound Sales Agents (Point of Sale Device)**

**Project Type:** New National Sales Campaign  
**Industry:** Sales \& Retail Technology (Point of Sale Devices)

We are recruiting **high‑performing** outbound **Sales Agents** for an exciting new project. **Sales Agent** will be responsible for selling a **Point of Sale (POS) device** to small businesses, retailers, and entrepreneurs.

This role requires confident, experienced sales professionals who can close deals, manage leads, and deliver excellent customer service.

**Minimum Requirements**

* **Matric (Grade 12\)** – *Compulsory*
* **Marketing or Sales Diploma** – *Advantageous*
* **2–18 months Outbound Sales Experience** – *Essential*
* Proven ability to meet and exceed sales targets
* Strong communication and customer‑handling skills
* Ability to work in a fast‑paced, target‑driven environment
* Experience selling POS devices, or technical devices

**Key Responsibilities**

* Sell and promote the **Point of Sale device** to new and existing customers
* Conduct outbound calls to warm and cold leads
* Handle inbound queries (Technical troubleshooting)
* Manage bookings, follow‑ups, and customer onboarding
* Maintain accurate records of leads, sales, and customer interactions
* Achieve daily, weekly, and monthly sales targets
* Represent the brand with professionalism and excellent customer service

**What We’re Looking For**

* Target‑driven individuals who thrive in a sales environment
* Confident communicators with strong closing skills
* Agents who can work independently and as part of a high‑performance team
* People who are hungry for growth, incentives, and career development

**How to Apply**

Submit your CV and a short summary of your sales experience.  
Only candidates who meet the minimum requirements will be shortlisted.

Email CV to: recruitment@breakthroughstaffing.co.za

Subject line: POS sales consultant

Pay: R8 250,00 per month

Application Question(s):

* Give me a brief description of your sales experience for each company \- What product or services did you deal with
* Do you have experience selling POS devices
* Are you available immediately
* Do you have a technical background

Education:

* High School (matric) (Required)

Experience:

* BPO Outbound Sales : 1 year (Preferred)

Work Location: In person

Outbound Telesales Agents (POS) - To Sell Point of Sale Device

### **Job Advert Summary**


Drive effective and accurate supply planning through the daily deployment of Perishable and Principal products, while facilitating the Integrated Business Planning (IBP) process for the Supply Planning unit. The role ensures the right products are available at the right place and time, supporting optimal stock levels, service delivery and overall supply chain performance.

### **Minimum Requirements**

* Degree
* Business English: Fluent
* Relevant experience in applying job related concepts, techniques and processes at the required level
* Computer literacy (Advanced)

### **Duties and Responsibilities**

**Optimise interbranch Perishable/ Principle network planning**


* Optimise the Perishable/ Principle network flow and determine the most cost effective supply channel, factory and route
* Calculate total orders prior to executing of orders
* Identify and resolve constraints in the principle supply network
* Liaise with Customers to ensure smooth execution of orders and network plans


**Optimise and execute the daily/weekly orders from Perishable/ Principles**


* Execute customers weekly orders from Perishable/ Principles
* Balance the daily/weekly movement against the masterplan


**Report on Perishable/ Principles deployment**


* Communicate daily plans in time
* Compile principle reports \- daily/weekly/monthly


**Optimise production plans \& warehousing capacity for industrial and semi finished products**


* Plan industrial and semi finished goods on a weekly basis
* Ensure availability of principles to the current demand
* Act as link between Clover and Principle with regards to placed orders


**Facilitate the IBP process within the supply planning team**


* Ensure transactional data timings
* Act as link between the Planning development team and the Supply planning team
* Monitor and take responsibility of masters, updating of masters data

Planner: Supply

MTNs purpose is to enable the benefits of a modern connected life to everyone. The MTN Group Strategy is anchored in building the largest and most valuable platform business with a clear focus on Africa. This rests on a scale connectivity, digital infrastructure and fintech platforms


Within the changing finance, regulatory and governance environment the role must ensure successful delivery in the context of:


* Diversifying telco\-to\-techco landscape
* Evolving industry ecosystems
* Multi geographic landscape and cultural context
* Implementing transactions which will support overall shareholder value creation and stakeholder management
* Achievement of top quartile operating efficiency and effectiveness through scale and common policies and processes
* Driving growth through business intelligence and standardization to maximize business impact
* New imperatives concerning data privacy and security and building strong digital trust partnerships
* Constant dynamics and local challenges in the economic, regulatory and legal environments
* Mitigating risks, and safeguarding security through business intelligence to maximize business impact
* Management of demanding investor, customer and supplier expectations
* Enhancing MTN reputational position as a leading secure, reliable and safe network and system provider at Group, Platform Business and Markets

**Organisational Mission** : MTN’s vision is to lead digital transformation in Africa, ensuring widespread access to reliable, high\-quality broadband services that drive social and economic development.


Organization Values: At MTN we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life. Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.


As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!


Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers, and stakeholders with a vision to realise our shared goals.


Our values dubbed, LIVE Y’ello, are the cornerstone of our culture.


*Lead with Care*

*Can\-do with Integrity*

*Collaborate with Agility*

*Serve with Respect*

*Act with Inclusion*

Consultant - Financial Reporting and Consolidations.Group Finance

**Job Description**
===================

To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service
**Hello Future Branch Delivery Sales and Service Team Leader**

Welcome to **FNB** , the home of the **\#changeables** . We are a trusted partner, deeply invested in creating a better world by delivering innovative, integrated, and customer centric financial solutions.


As part of our **FNB Points of Presence (POP)** team, the **Branch Delivery Sales and Service Team Leader** plays a critical role in leading, coaching, and supporting the branch sales and service team to achieve performance targets while delivering consistently exceptional customer experiences.


This role is accountable for driving sales performance, ensuring strong service delivery, embedding compliance and governance, and developing capable, high performing teams in a dynamic branch environment.


Now’s the time to imagine your potential in a leadership role where people capability, customer excellence, and commercial outcomes come together.


**Are you someone who can:**

* Lead and support the sales and service team to achieve and exceed agreed targets
* Drive sales across product and campaign initiatives to optimise growth and profitability
* Deliver customer experience excellence aligned to organisational values and service standards
* Communicate service solutions clearly and secure customer and stakeholder buy in
* Ensure product knowledge and advice provided is technically accurate and compliant
* Engage customers to understand unique requirements and support value optimisation and product integration
* Manage and grow the active customer account base within the branch
* Analyse customer insights and business data to identify service and sales improvement opportunities
* Provide regular reporting on service delivery, customer targets, and SLA performance

**Leadership, People \& Performance Responsibilities**

* Manage team delivery against goals within the area of responsibility
* Set meaningful stretch goals and motivate team achievement
* Provide ongoing coaching, guidance, and performance feedback
* Identify development needs and ensure personal development plans are created, implemented, and reviewed
* Create a development culture where learning, insights, and best practice are actively shared
* Manage performance moderation, recognition, disciplinary, and retention processes in line with HR policies
* Participate in Talent Management practices and succession planning
* Implement Employment Equity plan targets in recruitment and employee movement activities
* Resolve conflict and respond to employee concerns in a timely and fair manner
* Ensure effective transfer of skills across functions within the team

**Compliance, Risk \& Governance**

* Ensure full compliance with statutory, legislative, policy, and governance requirements
* Implement and embed relevant policies and practice standards across the team
* Maintain up to date knowledge of legislative changes, industry best practice, and internal compliance requirements
* Ensure system and process compliance and address audit findings effectively
* Identify, assess, and manage risks within the area of accountability
* Provide input into governance and compliance process improvements
* Educate team members on risk management, compliance expectations, and process enhancements
* Participate in specialist risk and governance forums where required

**Qualification \& Experience Requirement**

* **Minimum Qualification: Grade 12/ NQF Level 4**
* **Preferred Qualification: NQF Level 5 Certificate** in Banking, Business Management, or related fields
* **1–3 years of experience** in sales, management and/or preferred supervisory experience

**You will be an ideal candidate if you possess the following:**

* Proven leadership experience within a sales and service branch environment
* Strong track record of achieving sales, service, and customer experience targets
* Solid understanding of compliance, risk, and governance within financial services
* Experience coaching, developing, and managing team performance
* Ability to analyse data and translate insights into practical actions

**You will have access to:**

* Leadership opportunities within a dynamic Points of Presence environment
* Ongoing learning and development aligned to leadership and sales excellence
* Exposure to cross functional collaboration and communities of practice
* The opportunity to influence customer outcomes, team capability, and business growth

**You can be a match if you are:**

* Customer obsessed with a passion for service excellence
* Results driven and motivated by team success
* Confident in influencing, coaching, and communicating
* Ethical, disciplined, and risk aware
* Analytical and comfortable working with data and insights
* Adaptable, resilient, and energised by a fast\-paced environment
* Committed to developing people and building high performing teams

**Apply now** if you are ready to take the next step in your leadership career as an **FNB Points of Presence: Branch Delivery Sales and Service Team Leader** , leading teams to deliver outstanding customer outcomes and sustainable business growth.


All appointments will be made in line with **FirstRand Group’s Employment Equity Plan** . The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose disability information on a voluntary basis. This information will be kept confidential unless required by law.  



**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**

02/09/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Branch Delivery Sales and Service Team Leader

Dischem Pharmacy Strubensvalley in Roodepoort requires a Pharmacist for their pharmacy. Responsible for dispensing medications, providing pharmaceutical expertise to patients and healthcare professionals, and ensuring the safe and effective use of prescription medications.
  

**Minimum Requirements:**

**Essential:**

* Grade 12 / Matric
* BPharm / equivalent qualification
* Registered with the South African Pharmacy Council (SAPC)
* Min 2\- 3 years' experience in Pharmaceutical
* 2\-3 years retail pharmacy experience
* Computer literate – MS Office

**Advantageous:**

* Relevant retail/ FMCG experience
* Third additional language
* SAP experience
* E\-scripting experience
* Registered tutor
* Unisolv experience

**Duties and Responsibilities**

  

Dispensing of Medication:

* Dispensing of Medication under direct personal supervision of Pharmacist
* Accurately interpret scripts and act in a professional and responsible manner and within the legal requirements in accordance with the South African Pharmaceutical Council. •
* Capture script details accurately and verify patient’s details on the system.
* Ensure accurate picking / packing / labelling and checking of medication and be aware of common dosages as well as important drug interactions.
* Provide accurate instructions to the patients regarding the correct use of medicine supplied.
* Keep abreast of changes in medical aid procedures and requirements for claims and dispensing.


Customer Service:

* Advise and assist patients at the dispensary, self\-medication counter and front\-shop.
* Follow up with patients regarding script tracking report as requested by the dispensary manager and follow up appointments.
* Explain all medical aid costs to patients. Administration:
* Process all paperwork necessary for the accurate submission of claims to medical aids.
* Correct errors on scripts rejected by medical aid.
* Ensure authorization of chronic, HIV and AIDS and oncology medication.
* Maintain customer profiles on the system.
* Merge profiles locally and Vexall should be notified to merge profiles centrally.
* Take note of any messages on the customer profile and take suitable action.


Stock Control:

* Report on low \- / out of stock levels and stock errors to the dispensary manager.
* Facilitate Bi\-annual stock takes.
* Exercise stock, cash and asset control

  

**Competencies:**


Essential:

* Comprehensive medicine knowledge including common dosing regimes, interactions and counselling to ensure appropriate and effective treatment outcomes. Understanding of Retail as pertains to pharmacy.
* Ability to think critically
* Possess excellent communication skills to guide patients on medication usage and side effects. Excellent communication skills, including the ability to communicate with people from all sections of the community. English and 2nd language – Read, write and speak
* Finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
* Acts as a role model to others and talks to others about the need for high standards and quality. Demonstrates drive to ensure that quality is not compromised.
* Time management. Able to meet deadlines. Demonstrate patience and the ability to remain calm in stressful situations.
* Computer, numerical skills. Unisolv and SAP, E\-Scripting

**Special conditions of employment:**

* Registered with the South African Pharmacy Council
* Willing and able to work retail hours
* Controlled room temperature, security, limited space, health and safety, risk stock
* Physically fit and able to stand for long periods
* Valid driver’s license and own reliable transport
* South African citizen
* MIE Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

  

**Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Pharmacist - Strubensvalley

At Bayobab, we are Lead with Care, Can\-do with Integrity, Collaborate with Agility, Serve with Respect and Act with Inclusion. Bayobab formerly MTN GlobalConnect is a Pan\-African digital wholesale and infrastructure services company founded in 2017, and an operating company in the MTN Group. Bayobab formerly MTN GlobalConnect manages MTN's international and national major wholesale activities, in addition to offering reliable wholesale and infrastructure solutions for fixed connectivity and wholesale mobility solutions that include international mobile services, Voice, SMS, signaling, roaming and interconnect.


**Mission/ Core purpose of the Job:**  

Revenue Assurance, Fraud \& Risk Management plays a critical role within Bayobab Finance will be responsible for all aspects of revenue assurance \& fraud management including reporting, advanced data analysis, leakage management, leakage prevention and business process change.


This role requires a unique blend of business and technical skills to effectively drive the required activities within wholesale space. Implement a comprehensive second line assurance function and framework for Bayobab Management and its Board of Directors. The purpose being to effectively manage all risk exposures, revenue loss and fraud related incidents of an internal or external nature (strategic, operational, compliance, financial, technology) and ensure existence of effective internal processes, mitigation controls and policies in general and specifically in relation to compliance to laws and regulations across the Bayobab Footprint.


The role is responsible for overseeing revenue assurance, fraud and risk management activities in the Bayobab environment as well as implementation of all stipulated aspects from the MTN Group Revenue Assurance and Fraud function.


**Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's):**

* To oversee the revenue assurance, fraud and risk management activities in the Bayobab environment as well as implementation of all stipulated aspects from the MTN Group Revenue Assurance and Fraud function
* Establish and lead high\-performance diverse teams to achieve MTN risk management objectives
* Implementation of processes, tools and systems to identify, assess, measure, manage, monitor and report risks
* Implement a comprehensive second line assurance function and framework for Bayobab Management and its Board of Directors.
* Effectively manage all risk exposures, revenue loss and fraud related incidents of an internal or external nature (strategic, operational, compliance, financial, technology) and ensure existence of effective internal processes
* Design, Build, operate a robust control environment to protect the business against revenue leakage and fraud loss
* Implement policies in general and specifically in relation to compliance to laws and regulations for Bayobab and across the MTN Footprint
* Adopt and implement relevant the MTN Group compliance framework for to effectively manage compliance to all applicable laws and regulations and a common set of policies and procedures
* Manage the risk to the Opco its employees, customers, reputation, assets and interests of stakeholder
* Provide reports to senior management concerning progress made, outlining the quantified benefit to the organization and the exposures (challenges) ahead
* Establish and meet service level agreement with vendors and external teams
* Collaborate effectively and continuously with other departments to address revenue cycle risks and to develop revenue enhancement opportunities. Clearly define and articulate value proposition and factors for success in a concise and organized manner, while always adhering to a strong team\-orientation, in order to maximize success of cross\-functional partnerships in our culture
* Build a risk\-aware culture in Bayobab by providing ongoing education and appropriate briefing and training related to revenue assurance, fraud and risk management
* Investigate and research emerging risks and trends in the industry advising management where appropriate
* Implement appropriate systems for monitoring the effectiveness of all the risk management services and compliance; and present findings to the relevant parties and governance structures (MTN Group, Opco CEO, Opco ExCo, OpCo ARC etc)
* Manage the process for elevating / escalating control risks to more senior levels when appropriate

**Role Dependencies**

* Ability to lead numerous teams with the team
* Manage multiple vendors and contractors remotely
* Ability to work with diverse people, processes, systems
* Self\-manage and decision\-making ability
* Support from Bayobab EXCO and BU Heads
* Alignment of Opco and MTN Group Risk and Compliance, and Revenue Assurance initiatives
* Active support from the Group and Opco management
* Deep understanding of the Bayobab business strategy and MTN Group Risk and Compliance, and Revenue Assurance strategies
* Understanding of the relevant legal and legislative environments

**Qualifications**

* Degree in Business Administration (DBA/ Degree in Risk Management / bachelor’s in finance or other related disciplines)
* Minimum 4\-year Academic Degree with International certification in risk management, business continuity, insurance will be an added Advantage
* Fluent in English and language of country preferable

**Experience**

* Manager track record of 5 years or more; with at least 3 years in relevant sector/ industry
Worked across diverse cultures and geographies advantageous  
* 

  

**Essential knowledge:**

* Revenue Assurance concepts
* Auditing and financial concepts
* Risk management framework
Computer literacy at an advanced level  
* 

  

**Competencies (skills required).**

* Communication Skills: is able to communicate clearly both verbally and in writing. Can get messages across that have the desired effect
* Ability to manage large teams: both onsite and offsite as well as vendors related to RAFM systems/tools
* Analytical Thinking Ability: the ability to split a task or problem into its component parts and using these in a logical and systematic manner to reveal all the implications of the consequences of the situation
* Reporting Skills: the ability to consolidate information and extract the necessary relevant information. Report writing. Report presentation. Report generation
* Management Skills: Planning and prioritising the work of others. Clearly assigns responsibility for tasks and decisions. Sets clear objectives and measures. Monitors progress, process and results. Designs feedback loops into the work
Conceptual Thinking Ability: the ability to integrate the components of a task or contract in order to obtain a holistic view  
* 

  

**Head**

* Ensures execution of strategies through creating and implementing tactical plans for others to follow
* Has the mental agility to identify business challenges and explore effective solutions through effective influencing
Encourages commercial innovation and continuous improvement for systems, processes, products and service offerings  
* 

  

**Heart**

* Role models ethical practices by living the MTN values and vital behaviours for others to follow
* Is self\-aware and guides team capability development through opportunity creation for realising potential
Builds relationships across the business in order to influence decision\-makers and build team credibility  
* 

  

**Hands**

* Produces sustainable divisional results through ethical practices
* Sets priorities, plans, organizes and co\-ordinates the work of others

Senior Manager - Revenue Assurance and Fraud Management.Bayobab

Job Summary

We are looking for a motivated and target\-driven Telesales Agent to join our growing sales team. The successful candidate will be responsible for contacting prospective customers, promoting our products and services, generating sales, and building lasting customer relationships. This role is ideal for someone with excellent communication skills, a passion for sales, and the ability to thrive in a fast\-paced, target\-driven environment.

Key Responsibilities

* Make outbound sales calls to prospective and existing customers.
* Identify customer needs and recommend suitable products or services.
* Achieve daily, weekly, and monthly sales targets.
* Handle customer objections professionally and confidently.
* Accurately capture customer information and update the CRM system.
* Follow up on leads and maintain an active sales pipeline.
* Build and maintain positive customer relationships.
* Explain product features, benefits, pricing, and promotions.
* Ensure compliance with company policies and relevant regulations.
* Work collaboratively with team members and management to improve sales performance.
* Attend coaching sessions, product training, and team meetings.

Minimum Requirements

* Grade 12 (Matric).
* Minimum of 1 year of telesales, call centre sales, or outbound sales experience.
* Proven track record of achieving or exceeding sales targets.
* Excellent verbal communication and negotiation skills.
* Strong customer service orientation.
* Computer literate with experience using CRM systems and Microsoft Office.
* Ability to work under pressure in a target\-driven environment.
* Professional telephone etiquette.

Advantageous

* Experience selling insurance, financial services, telecommunications, or healthcare products.
* RE5 qualification (if applicable to the industry).
* Multilingual abilities.

Skills \& Competencies

* Excellent communication and interpersonal skills
* Sales and negotiation skills
* Persuasive and confident
* Goal\-oriented and self\-motivated
* Active listening
* Problem\-solving abilities
* Time management
* Resilience and persistence
* Attention to detail

What We Offer

* Competitive basic salary
* Attractive commission and incentive structure
* Ongoing training and career development
* Supportive team environment
* Opportunities for career growth
* Employee wellness initiatives (if applicable)

Work Location: In person

Telesales Agent

Introduction Customer Service administrator required for Manufacturer of Indoor and Outdoor Display Products in Large Format Printing Industry. Includes Branded Banners, Flags, Gazebos, and other Event Products. Duties & Responsibilities SCOPE AND GENERAL PURPOSE OF THE ROLE: To oversee the functions of receiving and capturing orders, check that the pricing is correct. Liaise with customers regarding branding needs and communicating them with our design team. REQUIREMENTS: Experience in Sublima…

Customer Service Administrator

**Listing reference:** 026110
**Listing status:** Online
**Apply by:** 24 August 2026
##### **Position summary**


**Industry:** Wholesale \& Retail Trade
**Job category:** Call Centre and Telesales
**Location:** Roodepoort
**Contract:** Permanent
**Remuneration:** Market Related
**EE position:** Yes
##### **About our company**


Clicks Group
##### **Introduction**


We are looking to recruit a Customer Service Advisor to work within our Call Centre. The role will be based in Roodepoort and will report to the Service Centre Supervisor.
##### **Job description**


**Job Purpose:**
* To resolve, monitor and report on all escalations from internal and external customers and assist with the supervision and monitoring of the call centre to ensure service levels are maintained
  

  

**Job Objectives:*** To assist Call Centre Consultants with escalated queries/complaints in order to get resolved within 24 hours
* To monitor the relevant email inboxes and adhere to required turnaround times and SLA’s on responses and resolution
* To assist with outbound projects when required by communicating with the patients to ensure customer retention
* Customer Advisor performance, time keeping and quality assurance.
* Calls handled professionally and with very strict confidentiality within SOP and SLA.
* Problem solving and follow up of queries
* Administration of new prescriptions
* Handling of queries /complaints and escalations
* Profile management
* Liaison with all other departments to ensure resolution of customer requests
* Weekly reporting on complaints and trends
* Ad hoc requirements as per operational requirements
##### **Minimum requirements**


**Education:**
* Grade 12

**Experience:**
* 1 Year Pharmacy experience(Advantage)
* Customer service experience.

**Knowledge:**
* Sound understanding of contact centre operating principles.
* Sound understanding of Standard Operating Procedures.
* Pharmacy processes and legislation
* Understanding of law and guidelines on medicines

**Skills:**
* Very good Computer skills (Excel)
* Excellent communication skills.

**Competencies:**
* Analysing.
* Deciding and Initiating Action.
* Accurate and Methodical
* Able to pay attention to detail.
* Delivering results and meeting customer expectations.
* Coping with Pressure and Setbacks.
* Following Instructions and Procedures
* Adhering to Principles and Values
* Working with People

Customer Service Advisor (CDM)

**Who we are:**

  


We’re Yuppiechef and see ourselves as helping people find moments of joy at home. We’re here to offer outstanding and memorable service while selling products that our customers love using. We sweat the small stuff and work hard at ensuring that our customers get the sort of experience that they want when they walk through our doors. How? Well, we do that through our Omni\-channel shopping experience, providing our world\-class service to our customers, their customer experience is always at the front of our minds. We’re foodies, home lovers, aesthetes and early adopters, and we’re passionate learners more than we’re experts. We have a loved online store and 25 beautiful physical stores across SA, and we’re a proud member of the dynamic Mr Price Group.

  

We are expanding, and our brand\-new store is opening soon! As we grow, we are looking for a dynamic, high\-energy **Sales Assistants** to join us on a **full\-time and/or part\-time** basis in building those exceptional experiences for our customers.

 **Who you are:**

  


These are the characteristics that describe you:

  

* You feel energised when you talk about food, cooking and entertaining
* You are self\-motivated, driven, obsessed with the details and love to cook and entertain
* You have a strong sense of responsibility for creating a memorable experience and working alongside a team representing our retail brand in every way possible
* You are goal\-driven and want to experience a groundbreaking team that can help you reach those goals
* You love to share knowledge and feel that something great has been achieved when people leave the store smiling

  


**What your role would be:**



You will be working alongside our existing retail team and store management to build our presence. We are a team that gets very excited about good food and connecting with people over their experiences.


* Offering and executing a high level of customer service to any customer that enters our store. Each visit is a unique interaction
* Making our store an inviting and intriguing space which showcases our brand and our range for products in the best possible way
* Ensuring that each purchase is processed through our system accurately
* Following the internal process for stock receipt, storage and merchandising
* Dealing with and resolving any customer complaints to the standards of our brand, ensuring that all processes are carefully followed
* Continuously learning about the products and services that we offer and ensure that our customers are shared up to date information

  


**What experience and skills you need for the role:**


* Grade 12 / Matriculation
* Preferably 2 years experience in a premium brand in a retail/hospitality environment with some knowledge of sales principles
* Knowledge of various POS and stock management systems. You must feel comfortable working with different systems and technology
* Experience in a customer centric brand
* Previous experience working for a luxury brand (seasonal or permanent) is advantageous.

  



If this sounds like you, we can't wait to meet you!

 **Our values:**

  

* **Integrity** \- We’re the same all the way through
* **Fun** \- We enjoy the time we spend together and what we do
* **Collaboration** \- Honouring each other's strengths makes our team stronger
* **Excellence** \- Continuous Improvement

 **Environment; Pay and Benefits:**


* Fully\-equipped, communal kitchen where you can use the tools that we sell
* A fully\-stocked tea/coffee station

  



(Applicable to Full\-time employees)



We pay competitive, market\-related salaries based on skills and experience. Your salary is based on a “Total Cost To Company” model and includes:


* Medical Aid Allowance
* Life, Death \& Disability Insurances
* Retirement Annuity Allowance
* Employee Assistance Programme
* Staff Discount at all Yuppiechef \& Mr Price Group Retailers
* 17 Days Paid Annual Leave increasing to 20 days with length of service.

  



(Applicable to Part\-time employees)

  

* R 40 per hour

 *Yuppiechef is a member of Mr Price Group Limited, an equal opportunity employer, and is committed to Employment Equity. By applying for this role, you agree with our* *terms and conditions.*

Sales Assistant - Roodepoort

***Mission/*** ***Core purpose of the Job:***

The Quality Assurance (QA) Analyst is responsible for monitoring, evaluating and improving the quality of operational processes and customer interactions across the business. The role supports operational excellence by ensuring compliance with quality standards, identifying improvement opportunities, providing coaching and feedback, and delivering insights that enhance customer experience, operational efficiency and business performance.


The QA Analyst works closely with operational teams to promote consistent service delivery, drive quality improvements and support a culture of continuous improvement.

(LDC) Analyst - Quality Assurance. Supersonic

**Vacancy: IT** **Assistant**

**Location: Helderkruin**

**Department: Information Technology**

**Overall, Purpose of the Role**:


A position for an IT Assistant has become available with Fidelity Services Group. The successful candidate will manage general office and HR administration for the IT department, including payroll processing, asset and stock control, and support for IT projects and service desk operations. The role requires a highly organized, detail\-oriented individual with strong communication skills and the ability to work independently in a fast\-paced environment.

 **Minimum Qualifications and Experience:**

* Grade 12 (Matric) required.
* 2–5 years of experience in an IT in a helpdesk or customer support role.
* Tertiary qualification in an IT (advantageous).
* Proficiency in MS Office Suite (Excel, Word, PowerPoint).
* ITIL knowledge or certification (highly advantageous).
* Great communication skills.
* Valid driver’s license and own reliable transport.
* Clear Criminal Record.
* Should reside in the West Rand Area.

 **Job Specification (Not totally inclusive):**

* Incidents \- Diagnosing and resolving or escalating incident calls logged to the Service Desk by Fidelity Security Services users.
* Services Requests \- Setting up new users or changing/updating access in the various systems as requested, installing applications on request mobile device management and other ICT related requests.
* Adhering to agreed standard operating procedures and service levels for the handling of incidents and service requests.
* Working with other members of the Service Desk Team to ensure that the highest possible level of service is offered to Fidelity Security Users and customers
* Administration and housekeeping of the User and Computer AD objects that are reviewed and updated in a timely manner.
* Proactively manage unassigned and assigned calls that are escalated within IT Teams.
* Monitoring and managing all priority incidents including incident management of severity 1 and severity 2 call on a 24 x 7 basis.
* Creating and maintaining the Knowledge Base Articles in the ITSM.

 **Key Competencies \& Attributes:**

* Strong organizational and time management skills.
* Excellent verbal and written communication.
* High attention to detail and accuracy.
* Ability to work under pressure and meet deadlines.
* Strong interpersonal skills and emotional intelligence.
* Ability to maintain confidentiality and professionalism.
* Self\-motivated, proactive, and able to work independently.
* Team player with a collaborative mindset.

 ***We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

IT Assistant

**Job Requisition details**

Req: 147319

Role: Client Advisor (Pipeline)

Advert closing date: 31/08/2026 **Job Family**

Sales and Service
**Career Stream**

Sales
**Leadership Pipeline**

Manage Self: Technical (MST)
**FAIS Affected**
FAIS Affected \- Yes**Job Purpose**

Educate clients on the functionality of self\-service digital solutions, whilst solving for their sales and service needs, in order to meet business goals and growing market share.
**Job Responsibilities**

Client Engagement:
* Respond to client needs by offering the right service and solution.
* Build client trust by applying your expertise and experience to do good for your client.
* Educate clients and potential clients on how to subscribe and service their account.
* Treat clients with respect, build trust, show care and humility in all client interactions.
* Help clients achieve their goals and grow financially.
* Own the client request end to end and route for alternative intervention if not equipped to service the client.
* Entrench clients and deliver value through cross selling.
* Facilitate the sales process by informing clients of the product features and benefits.
* Document client needs analysis and provide corresponding product solutions.
* Obtain referrals from existing clients as well as leads from other business units.
* Build, maintain and retain client relationships by keeping clients informed of progress or action taken regarding their applications, queries, and requests.
* Educate clients on the use of, secure, alternative, cost effective, time saving and convenient self\-service channels.
* Collaborate with internal stakeholders to provide complete financial solutions for clients.
* Ensure great client experiences by making the client feel welcome, listened to, and owning and solving their financial problems.
* Ensure clients are onboarded in line with Nedbank's product strategy, policy, and procedure.
* Act with a client first mindset in all client engagements.


Nedbank Goals:
* Contribute to the success of Nedbank through meeting your service excellence, teamwork and personal development goals whilst adhering to Nedbank security, operational and compliance procedures, and policies.
* Develop, retain, and grow the business by delivering against individual and team goals that support a positive client experience.
* Increase market share of primary clients by entrenching clients through Core\+ needs discussions, salary and debit order switching as well as enrolling clients on the various digital platforms.
* Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
* Ensure all sales activities are completed to plan, progress reviewed, and corrective action taken.
* Support the achievement of the sales and service strategy objectives and values.
* Enable Nedbank's strategy of being financial experts who do good.
* Covert leads into sustainable business for Nedbank in a responsible manner.


Risk and Compliance:
* Mitigate risks and meet legislative requirements (e.g. FICA, FAIS and Letter of Authority) by being accredited and updating and maintaining client information.
* Report suspicious transactions to the relevant department.
* Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, communications, and training material.
* Manage risk by meeting technical, company standards, practices, and resource management (e.g. ultra\-violet lights to identify false identity documents).
* Be a responsible employee by being compliant to Nedbank policies, controls, regulations, and banking legislation.
**Essential Qualifications \- NQF Level**
* Diploma
**Preferred Qualification**

FAIS Approved Qualification
**Minimum Experience Level**

1 \- 2 years Retail/Banking Client Service, Sales, Relationship experience**Technical / Professional Knowledge**
* Product sales skills
* Sales Strategies
* Product Knowledge
* Customer service principles
* Nedbank policies and procedures
* Customer relationship management
Behavioural Competencies
* Building Customer Loyalty
* Building Trusting Relationships
* Sales Persuasion
* Technology Savvy
* Planning and Organizing
* Adaptability
* Applied Learning

\-
***Please contact the Nedbank Recruiting Team at \+27 860 555 566***

Client Advisor I

Dis\-Chem Pharmacies’ Palmcourt store has an opportunity available for a Retail Store Assistant to join the team. The main purpose of this role will be assist with the overall management of the store to ensure, operational and administrative duties are performed as per the standard policy and procedure.

 **Minimum Requirements…**

**Essential:**

* Grade 12 / Matric
* Basic computer skills (Word, Excel and Outlook). SAP.
* Retail experience

 **Job Specification…**

* Manage and report all customer complements and complaints to management.
* Establish a professional relationship with customers.
* Ensure all customer stock queries are dealt with and resolved.
* Maintain effective external communication with customers when they require feedback.
* Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
* Adhere to the customer turnover per hour rate as per company benchmark.
* Manage the shorts and overs at the point of sale, including the floats.
* Manage refund and return transactions.
* Ensure that back shopping and returned goods are handled correctly.
* Verify and review deliveries and invoices for total accuracy.
* Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
* Manage and control high risk stock
* Prepare the run reconciliation on a daily basis.
* Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
* Maintain effective liaison between relevant parties.
* Maintain effective document control including but not limited to float, petty cash, cash on hand.

**Competencies**

**Essential:**

* Retail administration and operational knowledge
* Team player, good customer relations
* Leadership and management skills
* Trustworthy and honesty
* Ability to work under pressure
* Deadline driven

 **Special conditions of employment:**

* South African citizen
* MIE, clear criminal and credit
* Driver’s license and/or own reliable transport

 **Remuneration and benefits:**

* Market related salary
* Medical aid
* Provident fund
* Staff account

 **ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Retail Store Assistant - Palmcourt

**WE'RE HIRING: CUSTOMER SERVICE AGENTS**  

  

**Redial BPO** is looking for exceptional **Customer Service** Agents to join our team!  

  

*If you're the type of person who can turn a frustrated customer into a satisfied one, communicate with confidence, think on your feet and deliver great service consistently — we want YOU!*  

  

**What we****'re looking for:**  



* Previous call centre / BPO experience
* Matric (Grade 12\)
* Minimum 1\-year relevant experience
* Good computer literacy
* Strong communication and negotiation skills
* Confident speaking with customers over the phone
* Comfortable handling objections and rejection
* Target\-driven with a competitive mindset
* Persuasive, energetic and resilient
* Customer\-focused while still being focused on results
* Excellent English communication
* Available to work USA business hours


  

**What you'll be doing:**  

* Assist customers with queries and concerns
* Resolve customer issues efficiently and professionally
* Provide accurate information and solutions
* Deliver an excellent customer experience on every interaction
* Meet quality, productivity and performance expectations


We're looking for CUSTOMER SERVICE PROS — people who know how to listen, communicate, problem\-solve and represent a brand professionally.  

*All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.*  

  

*REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Customer Service Agent - Call Center

**WE'RE HIRING: SALES AGENTS**

*Are you a natural salesperson? Can you build rapport, handle objections and close the deal?*


Then **Redial BPO** wants YOU!


We're looking for driven, confident and target\-focused Sales Agents to join our USA campaign.


WHO WE'RE LOOKING FOR:


* Previous tele \- sales / call center / BPO experience
* Matric (Grade 12\)
* Minimum 1\-year relevant experience
* Good computer literacy
* Strong communication and negotiation skills
* Confident speaking with customers over the phone
* Comfortable handling objections and rejection
* Target\-driven with a competitive mindset
* Persuasive, energetic and resilient
* Customer\-focused while still being focused on results
* Good computer literacy
* Excellent English communication
* Available to work USA business hours


YOUR ROLE:


* Make outbound calls to customers
* Identify customer needs and recommend suitable solutions
* Build rapport and create positive customer experience
* Handle objections confidently
* Close sales and achieve monthly targets
* Accurately capture customer information
* Consistently meet quality and performance standards
* THIS IS FOR THE HUNTERS!


If you're motivated by targets, commission, recognition and the satisfaction of closing a deal, we want to hear from you.


*All suitably qualified applicants will be considered based on their qualifications, experience, and the competencies relevant to the role. We do not discriminate on the basis of race, gender, age, disability, religion, sexual orientation, or any other characteristic protected under applicable law.*  

  

*REDIAL BPO will never request any form of payment—whether for applications, interviews, or job placements—from applicants. If you are ever asked for payment as part of a recruitment process claiming to be from REDIAL BPO, please treat it as fraudulent and report it to us immediately.*

Customer Service Jobs in Roodepoort - Page 2

Vacancies (page 2 of 3)