Browse live it jobs in Nelspruit, Mpumalanga. Salaries, top employers and how to apply. Updated regularly.

**Recruiter:**
 Helderberg Personnel CC
   

  

**Job Ref:**
 SW006452/CL
   

  

**Date posted:**
 Sunday, July 12, 2026
   

  

**Location:**
 Kraaifontein, South Africa
   

  

**Salary:**
 Monthly
   

  

**SUMMARY:**
**IT SUPPORT TECHNICIAN**
**Cape Town (Northern Suburbs)** 
 : Our client, a well\-established and growing FMCG business, is seeking to appoint a proactive and service\-driven
 **IT Support** 
**Technician** 
 to join their team. This role is ideal for a technically minded individual who enjoys troubleshooting, supporting end users and ensuring business\-critical IT systems operate efficiently across a fast\-paced environment.
   

  

**POSITION INFO:**
 Purpose of the Role To provide first\-line technical support to users across the business, maintain hardware and software systems, troubleshoot IT\-related issues and contribute to the smooth and secure operation of the company's IT infrastructure. Key Responsibilities Include but Are Not Limited To: Providing first\-line technical support to end users Diagnosing and resolving hardware, software and network\-related issues Installing, configuring and maintaining desktops, laptops, printers and peripheral devices Setting up user accounts, email access and system permissions Supporting Microsoft Windows, Microsoft Office and business applications Assisting with ERP system support and user queries Monitoring and maintaining IT equipment and system performance Logging, tracking and resolving IT support requests within agreed timeframes Assisting with software installations, updates and system upgrades Maintaining IT asset registers and documentation Ensuring compliance with IT security policies and data protection procedures Liaising with external service providers where required Providing exceptional customer service to internal users Criteria: Relevant IT qualification or certification 2\-3 years' experience in an IT Technical Support or Helpdesk role Sound knowledge of Microsoft Windows operating systems and Microsoft Office 365 Experience with computer hardware, networking and troubleshooting Exposure to Active Directory, printers, Wi\-Fi networks and basic server support would be advantageous Experience supporting ERP systems will be beneficial Excellent analytical and problem\-solving skills Strong communication and interpersonal skills Proactive, organised and customer\-focused High level of accuracy and attention to detail Ability to prioritise and work effectively in a fast\-paced environment Reside within the Northern Suburbs of Cape Town Valid driver's licence will be advantageous

IT Support Technician

**Job Description**
* Knowledge of Microsoft Desktop and server applications.
* Knowledge of computer hardware and peripherals and basic networking (LAN, VPN).
* Experience in cabling and electronics.
* Systems troubleshooting.
* Information technology system support skills.
* Excellent Microsoft Office skills.
* Excellent written and verbal communication skills – especially writing professional reports.
* Negotiation and networking skills.
* Professional and punctual approach.
* Pride in appearance.
* Commitment to customer service and exceptional attention to details.
* High level of integrity and confidentiality.
* Able to work under pressure.
* High level of ethics to ensure corporate responsibility.
* Able to work on a rotational shift basis to cover weekend support. There will be night shifts required, including graveyard shifts.


**Responsibilities**
**Job Responsibilities:**
**Technical Support**
* Installation, setup, maintaining and training of all relevant systems, hardware, services, networks and software daily.
* Set up, maintain or repair computer equipment and related devices.
* Installation and troubleshooting of networking equipment.
* Attend to all service activities (whether on\-site or telephonic support) assigned to the technician according to service level agreement timeframes.
* Train users to work with new computer hardware or software.
* Undertake any other tasks or once\-off projects which may be assigned from time\-to\-time.


**Administration**
* Troubleshoot and Respond to Multichannel Tickets logged within the required response and resolution Service Level Agreements (SLA).
* Update Ticket entries with clear informative written English, without jargon or the use of acronyms.
* Log all time correctly and accurately in the ticketing system.
* Update and close off all tickets assigned in the ITSM system and adhere to clearly defined Escalation. Matrices and ITSM RACI.
* Manage technician idle time to ensure all tasks are met as agreed upon by IT Manager and customers.
* Management of any and all escalations relating to IT infrastructure.


**Site Survey \& Documentation Reporting**
* Compile technical reports and documentation accurately and detailed regarding the customer site.
* Compile and assist with daily incident, service request and change management reporting.
* Timely submission of daily and monthly reports to relevant stakeholders is a critical responsibility. This entails providing daily reports and fulfilling monthly reporting requirements as requested by direct reports to the manager.


**Customer Centricity**
* Respond to customer inquiries and issues promptly, demonstrating our commitment to their satisfaction and loyalty.
* Regular feedback to customer on status of all unresolved queries. This should be followed through until the query is resolved.
* Ensure protection of all user’s data in compliance with company policies and the POPI act.
* Consistently deliver outstanding customer support by actively listening to customer inquiries, addressing their concerns, and providing timely and appropriate solutions.
* Identify opportunities to exceed customer expectations, creating memorable, positive interactions.


**Living The Spirit**
 The job obligations of an IT Field Technician go well beyond what is listed above. Ensuring that you are living and applying our fundamental company values in your day\-to\-day tasks is critical to the success of Global Support and BET Software as a whole. We have outlined how you will bring our core company values to life in your role below:
   

  

* Continuously embracing the power of teamwork to overcome challenges and find innovative solutions to make a positive impact within the Global Support Team
* Encouraging a supportive and inclusive environment where every team member's contribution is valued. It’s always important to remember that success is a collective achievement, and we celebrate it as a team.
* Fostering an environment with open and clear communication to ensure everyone is on the same page. Team members are encouraged to use stand\-up discussions / team / department meetings to communicate and exchange information that will benefit the team and contribute to BET Software's success.
* Embrace each day as an opportunity to learn and grow in the ever\-evolving field of IT. Every day brings a new adventure in troubleshooting and finding solutions for our clients and greater team.
* Approach your work with a spirit of creativity and curiosity, seeking new ways to improve processes and finding excitement in challenges.
* It’s important to uphold a culture of honesty, transparency, and integrity in all our interactions. At Bet Software, we value and respect our team members' different backgrounds, viewpoints, and experiences.
* Uphold the importance of remaining accountable for your actions and decisions.
* Assume responsibility for all duties and responsibilities, ensuring that they are accomplished to the best of your ability. It is critical to remember that even when assisting other departments, you are still representing Global Support. Your work will represent the Global Support Team as a whole.


**Qualifications**
**Job Specification:**
* A minimum of 3 years’ experience working onsite supporting customers.
* CompTIA Network \+ Required.
* Experience with / in:
+ service level agreements and maintenance.
+ Experience in networking and telecoms.
+ Experience in Microsoft suite applications.

* Valid Driver’s License Required.
* Microsoft Technology Associate (MTA) or Microsoft Technology Associate (MCSA) (advantages).
* Microsoft Systems Engineer (MCSE) (advantages).
* ITIL Foundation certification (advantages).

IT Field Technician

Duties would include, but are not limited to: The role is responsible for overseeing all aspects of a company's information technology operations, including planning and implementing IT policies, ensuring the security and efficiency of IT systems, analyzing technology needs, and implementing strategic upgrades to support business goals. Overseeing the daily operations of network infrastructure, servers, and systems, including hardware and software maintenance, upgrades, backups as well as maint…

IT Manager

Recruiter Humankind Group Job Ref HC005883/Claud Date posted Thursday, July 9, 2026 Location Dainfern, South Africa Salary 35000 Monthly SUMMARY IT Recruiter | Hybrid | Midrand | 3-Month Contract Are you an experienced IT Recruiter who enjoys finding great technical talent and building strong relationships with candidates and hiring managers? A leading Insurance company is looking for an experienced IT Recruiter to join their Talent Acquisition team on a 3-month contract, with the possibility o…

IT Recruiter

**About the Role**

We are seeking a detail\-oriented and proactive IT Procurement Administrator to support our procurement and IT operations team. The successful candidate will be responsible for coordinating the procurement of IT hardware, software, and related services while ensuring accurate record\-keeping and vendor management.

**Key Responsibilities**

* Process and manage IT procurement requests and purchase orders.
* Obtain quotations from suppliers and compare pricing.
* Liaise with vendors regarding orders, deliveries, and invoicing.
* Track and maintain IT asset and procurement records.
* Ensure compliance with procurement policies and procedures.
* Assist with contract administration and supplier documentation.
* Monitor stock levels of IT equipment and consumables.
* Support the IT and Finance teams with procurement\-related reporting.

**Requirements**

* 1–2 years of experience in IT procurement, purchasing, or procurement administration.
* Understanding of IT hardware, software licensing, and procurement processes.
* Proficiency in Microsoft Office (Excel, Word, Outlook).
* Strong organizational and administrative skills.
* Excellent communication and stakeholder management abilities.
* High attention to detail and accuracy.

**Preferred Skills**

* Experience working with ERP or procurement systems.
* Knowledge of supplier management and contract administration.
* Ability to work in a fast\-paced environment and manage multiple priorities.

Work Location: In person

Jnr IT Procurement / Buyer Administrator

The purpose of this role is to provide enterprise\-class, server and storage infrastructure technical support services.


  
* Qualifications: Relevant IT Bachelor’s Degree, Diploma or Complete Microsoft Certifications (MCSE/MCITP)  

  

Storage Certification (Advantage)  

  

A minimum of 5 years in a technical role (design, implementation and maintenance of servers and storage).  

  

Expect knowledge of hardware platforms, converged infrastructure, networking, SAN, NAS and subsystems.  

  

Strong knowledge of enterprise and mid\-range storage, file system, cloud and virtualisation technologies.  

  

Experience in installation, upgrade, patching of server hardware and platform software.  

  

Experience in backup, recovery design, DR implementation, monitoring implementation, troubleshooting, performance tuning and optimization.  

  

Hands\-on experience administering Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO

  
* Responsibilities: Hands\-on management of enterprise\-class server, storage and cloud infrastructure  

  

Configure, upgrade, install and manage server and storage diagnostic, configuration and management tools  

  

Perform capacity management and planning to ensure scalability and availability of the server, storage and cloud environment  

  

Troubleshoot and resolve software, hardware, configuration and operational problems across the enterprise environment  

  

Maintain servers and storage area networks through practical and structured maintenance plans  

  

Manage and report on new implementations, lifecycle management, patch management, optimisation and service improvement initiatives  

  

Administer, manage and troubleshoot Microsoft Entra ID (Azure AD) including identity governance, conditional access, RBAC and SSO configurations  

  

Manage, troubleshoot and optimise Microsoft Intune including device enrolment, compliance policies, configuration profiles and application deployments  

  

Administer and support the Microsoft 365 suite including Exchange Online, SharePoint, Teams, OneDrive and licensing management  

  

Investigate and resolve escalated issues related to Entra ID, Intune and Microsoft 365 services  

  

Work with vendor technical support to facilitate the analysis and resolution of complex technical issues  

  

Participate in the design and engineering of a secure server, storage and modern workplace environment and delivery of IT projects  

  

Lead and mentor junior team members and Systems Administrators in day\-to\-day technical operations  

  

Follow and enforce established change management processes in alignment with ITIL best practices  

  

Ensure systems administration tasks and documentation are kept up to date in compliance with operational standards and governance requirements  

  

Participate in business continuity and disaster recovery infrastructure planning, building and testing  

  

Drive continuous improvement initiatives across infrastructure, endpoint management and operational processes

Senior Systems Engineer Mr Price Group

iiNet Connect is looking for a motivated and experienced **Network Technician** to join our growing team. If you have a passion for networking, troubleshooting, and delivering excellent customer service, we would like to hear from you.

Minimum Requirements

* At least **2\+ years of experience** in a Network Technician or similar technical role.
* Valid **South African Driver's License**.
* Strong knowledge of:
* Wireless networking
* Fibre installations and troubleshooting
* Routers, switches, and VLANs
* TCP/IP networking
* Network diagnostics and fault finding
* Ability to work independently and as part of a team.
* Good communication and customer service skills.
* Willingness to work after hours when required.

Key Responsibilities

* Install, configure, and maintain wireless and fibre network infrastructure.
* Troubleshoot network connectivity issues and outages.
* Perform site visits for installations, maintenance, and support.
* Configure and manage networking equipment.
* Provide technical support to customers and internal teams.
* Maintain accurate documentation of installations and network changes.

Advantageous Skills

* Experience with MikroTik, Ubiquiti, Cambium, or similar networking platforms.
* Knowledge of VoIP systems.
* Experience working in an ISP environment.

What We Offer

* Competitive salary based on experience.
* Opportunity to work with a dynamic and growing team.
* Ongoing technical development and training.

How to Apply

Please email your CV to **hr@iinet.co.za** with the subject line:

**Network Technician Application – \[Your Name]**

**Closing Date:** Applications will remain open until the position is filled.

* We thank all applicants for their interest; however, only shortlisted candidates will be contacted.

Pay: R10 000,00 \- R15 000,00 per month

Work Location: On the road

Network Technician

We are seeking an experienced, proactive IT Support Technician to join our team in Kempton Park. If you have exceptional problem\-solving abilities, great interpersonal skills, and a willingness to go the extra mile, we want to hear from you.

IT Technician Responsibilities:

· Resolution of IT Help Desk tickets.

· VoIP Phone support.

· Configure \& deployment of 1:1 devices.

· Setup and install Network infrastructure. Wired and wireless.

· Infrastructure Maintenance: MikroTik, Ubiquiti, Cisco etc.

· Installing and configuring hardware and software components to ensure usability.

· Trouble shooting hardware and software issues.

· Ensure electrical standards are met.

· Repairing or replacing damaged hardware.

· Upgrading the entire system to enable compatible software on all computers.

· Travel to client’s site.

IT Technician Requirements:

· A\+ Certified.

· N\+ Certified.

· Good understanding of MikroTik Router Board’s.

· Good understanding of Wireless networks.

· Excellent knowledge of VoIP Systems.

· Excellent knowledge of Domains and DNS.

· Experience in Microsoft server, Exchange and Active directory.

· Min 2 years field experience.

· Excellent diagnose and problem\-solving skills.

· Excellent communications skills.

· Exceptional organizing and time management skills.

· Ability to multi\-task.

· Critical\-thinker and problem\-solver.

· Be a team player.

· Own reliable transport.

Work Location: In person

**Job Description**
===================


Hello Future Developer III  

  

Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
  

  

As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
  

  

To provide IT expertise in designing, configuring, and enhancing systems in alignment with established programming standards and frameworks. This job translates functional specifications into logical and technical designs and develops code for small to medium\-sized applications to meet business and technical requirements.
**Are you someone who can**

* Design and develop Java\-based platform services and microservices.
* Build self\-service portals, APIs, and automation tools for Kafka platform users.
* Develop AI\-powered assistants and automation to improve developer productivity and platform operations.
* Create tools that simplify onboarding, provisioning, and lifecycle management of Kafka resources.
* Implement governance, standards, and policy enforcement across the platform.
* Develop integrations with enterprise identity, security, and CI/CD tooling.
* Improve platform observability, monitoring, and operational automation.
* Troubleshoot complex distributed systems and production issues.
* Collaborate with infrastructure, security, architecture, and application teams to improve the overall developer experience.

**Required Skills**

* 3\+ years of Java development experience.
* Strong knowledge of Java Frameworks like Spring Boot/ Quarkus .
* Experience building REST APIs.
* Good understanding of distributed systems.
* Experience with Apache Kafka or similar messaging technologies.
* Experience with PostgreSQL or other relational databases.
* Git and CI/CD experience.
* Docker and Kubernetes/OpenShift fundamentals.
* Strong analytical and problem\-solving skills.

**AI Experience**

* Experience in one or more of the following is highly desirable:
* Building AI agents and intelligent assistants.
* Working with Large Language Models (LLMs).
* Retrieval\-Augmented Generation (RAG).
* Model Context Protocol (MCP).
* Prompt engineering.
* AI API integration.
* AI\-driven workflow automation.

**Advantageous Skills**

* Confluent Platform.
* Kafka Streams.
* Apache Flink.
* OAuth/Keycloak.
* Infrastructure as Code.
* Ansible Automation Platform.
* Prometheus and Grafana.
* Platform engineering and Internal Developer Platforms (IDPs).
* Developer portals and self\-service platforms.

**You’ll benefit from our changeable benefits like:**

* Inspiring work environment
* Work that is challenging
* Space to make a difference.
* Opportunities to innovate.
* Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
* Resources to help you with your professional development.
* Generous leave policy
* Preferential employee banking rates
* When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
* As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

**Are you interested to take the step? We look forward to engaging with you further. Apply now!**

**\#POST**

**\#FNB**

**\#FAIRLANDS**

**\#LI\-DG2**

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


25/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Developer III

SoilScopes is looking for a motivated Junior Data \& Machine Learning Developer to support the development of AI\-enabled systems for soil microbiology, ecosystem health and regenerative agriculture.

This role will work directly with the SoilScopes lab team and under the guidance of experienced machine vision and AI specialists to help build internal systems, organise scientific datasets, support machine vision model development, and improve how biological soil data is captured, processed and interpreted.

The position is ideal for someone with strong AI literacy, good technical problem\-solving skills, and a genuine interest in applying technology to environmental, agricultural and ecological systems.

The successful candidate will help manage microscopy image datasets, structure lab data, support machine learning workflows, test AI\-assisted tools, and use platforms such as Claude, ChatGPT and Lovable to help develop practical company systems at the SoilScopes facility. You should look to grow with this company as we develop, professional training and development will be available.

This is a hands\-on development role within a growing soil biology company. It requires someone who is organised, curious, technically capable and excited by the opportunity to help build tools that support healthier soils, better farming systems and improved ecosystem management.

Key responsibilities include:

* Supporting machine vision model development for microscopy\-based soil biology analysis
* Managing and organising image, sample and laboratory datasets
* Working with external AI and machine vision experts to prepare, test and improve model workflows
* Building internal tools and systems using AI\-enabled platforms such as Claude, ChatGPT and Lovable
* Working directly with the SoilScopes lab team to improve data capture, reporting and operational systems
* Assisting with dataset labelling, quality control, model feedback and error tracking
* Creating clear documentation, workflows and standard operating procedures
* Helping translate biological laboratory processes into structured digital systems
* Supporting the long\-term development of SoilScopes’ AI and data infrastructure

The ideal candidate will have:

* Strong interest in AI, machine learning, data systems or software development
* Experience or exposure to Python, data handling, machine learning or computer vision
* Excellent organisational skills and attention to detail
* Confidence using modern AI tools to solve practical problems
* Interest in environmental science, agriculture, ecology, microbiology or regenerative systems
* Ability to work independently while taking guidance from technical experts
* Clear communication skills and a willingness to learn across both technology and biology
* A practical, systems\-minded approach to building tools inside a real\-world laboratory environment

This role is suited to someone early in their career who wants to grow with a purpose\-driven company and contribute to the development of technology for soil health, ecosystem regeneration and agricultural resilience.

Pay: R17 000,00 \- R23 000,00 per month

Work Location: In person

Junior Developer

Join Our Team at IIE Rosebank International


The Independent Institute of Education, Rosebank International, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank International has grown to a student population of more than 30,000 students nationwide.


 As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.


Join us on our journey of shaping futures!

 **Overview and Purpose of Position**


To monitor and support a programme and its stakeholders by ensuring the performance of lecturers, the  

delivery of Teaching\-Learning as well as results submission. To support students and Lecturers and to oversee all programme\-related administration. To support assessments, ICE, Lecturers applying this and attending to assessment errors. To honour a lecturing load of one or more modules based on the profile of the campus.

 **KPA / Main Outputs and Responsibilities**

 **Detailed Description**

 **1\.** Teaching\-Learning

  



* Deliver lectures and direct student engagement (10 hours per week \+ Online engagement) based on module\-specific requirements in line with module pacers.
* Update Learning Management System and provide feedback to students.
* Quality assures lecturer engagement, attendance, and participation to enhance the quality of Teaching\-Learning.
 **2\.** Teaching\-Learning Support

  



* Design, develop and implement module\-specific interventions, resources, and capacity
* Analyse results to assess performance of modules and to identify at risk modules
* Lecturer orientation in support of student experience in programme and discipline\-related themes
* Convene and manage subject meetings aligned with module pacers and obtain feedback for subject meetings from all Lecturers
* Develop and design strategies to make modules perform better in conjunction with the Head of Academics
* Plan interventions to support students through reviewing performance based on an analysis of historic data
* Conduct quality assurance and monitor delivery according to pacers to drive success rates through consistency of teaching concepts taught
* Monitor student retention, roll over and dropout rates
* Participate in campus academic activities and coordinate the implementation of master classes and mock tests across programmes with all lecturers
 **3\.** AD HOC Team Support

  



* Monitor and evaluate the performance of Lecturers to track pass rates per module
* Convene subject meetings twice a semester
* Ensure that the campus is adequately resourced by participating in interview panels
* Assist with student registration and orientation as required
* Encourage the participation of the academic staff in Celebrate Teaching\-Learning
* Mediate and escalate relationships and disputes between Lecturers and students
* Where necessary, assist the WIL Coordinator in tracking academic progress and the submission of Portfolios of Evidence
 **Role\-specific Competencies**

 **Education Qualifications**

  



* Minimum\-Honours/Postgraduate Qualification in Computer Science/Information System and Postgraduate Diploma in Higher Education
* Ideal\- Master’s Degree in IT
 **Experience / Exposure**

  



* 1 to 2 years of classroom\-based teaching and Community of Best Practice exposure
* 3 years lecturing experience
* Programme coordination on a modular level
* 2 to 3 years full time exposure to ensure an appreciation of academic cycles and structures
* 1 to 3 years of industry\-specific experience in area of specialisation
* Solid understanding of the South African Further Education and Higher Education environment and regulatory framework
* Teaching\-Learning theory
* Assessment methods and processes
* Teaching\-Learning interventions for rural and urban students
* Holistic lecturer and student support services
 **Special Skills**

  



* Technology savvy
* Computer literate
* Programme\-specific software knowledge
* Clear verbal and written communication
* Able to manage individuals / small groups
* Presentation and materials development
 **Personality Traits**

  

* Team player
* Extrovert
* Level\-headed \& Aware
* Sense of humour
* Sense of ownership and responsibility
* Able to articulate ownership and responsibility
* Self\-confidence
 **Job Evaluation Factors**

  

Human Complexity\- Medium


Solutioning and Flexibility\- Medium


Engagement \& Emotional Intelligence\- Medium


Work / Task Complexity\- Medium


Financial Accountability\- Low


Independence, Innovation \& Creative\- Medium

PROGRAMME COORDINATOR - ICT

Independent Software Sales Representatives (Commission Based)

We're Looking for Independent Software Sales Representatives (Commission\-Based)

Zen Docs Technologies (Pty) Ltd is looking for motivated and self\-driven Independent Software Sales Representatives to help grow the market for ZenDocs Pro, our Enterprise Document Management \& Workflow Automation solution.

If you're passionate about B2B software sales and enjoy building relationships with businesses, we'd love to hear from you.

What you'll do

Identify and approach potential business clients.

Book and conduct product demonstrations using our hosted demo environment.

Present the value of ZenDocs Pro to decision\-makers.

Follow up with prospects and help close sales.

Work closely with our team throughout the sales process.

What we provide

✅ A fully hosted demo environment

✅ Product training and onboarding

✅ Sales presentations and marketing materials

✅ Technical support during the sales process

✅ Ongoing assistance from our implementation team

Requirements

* Own laptop/eecomputer
* Reliable internet connection
* Own reliable transport for client visits
* Previous B2B, ICT, or software sales experience is an advantage
* Excellent communication and relationship\-building skills
* Self\-motivated with the ability to work independently

This opportunity is ideal for independent sales consultants, business development professionals, ICT sales specialists, and anyone looking to grow their income by representing an innovative South African software solution.

If you're interested, send your CV and a short introduction to recruitment@zen\-docs\-pro.com or send us a direct message on LinkedIn.

Join us in helping organisations transform the way they manage documents and business processes with ZenDocs Pro.

\#Hiring \#SoftwareSales \#BusinessDevelopment \#CommissionBased \#SalesRepresentative \#DocumentManagement \#WorkflowAutomation \#EnterpriseSoftware \#B2BSales \#SouthAfrica \#TechJobs

Pay: R6 746,44 \- R29 338,55 per month

Work Location: Remote

Independent Software Sales Representative

We are seeking a proactive and customer\-focused Service Desk Agent with experience in incident management, call centre operations, and IT support, who can effectively monitor systems, manage call logging, and meet Service Level Agreements (SLAs) while ensuring clear and timely communication with clients. The ideal candidate will demonstrate strong multitasking, excellent customer interaction, and professional communication skills, with the ability to take ownership of issues through to resolution, work collaboratively within a team, and maintain high standards of service delivery

**What you'll do:**

* Provide proactive system monitoring
* To ensure that we communicate accurately and timeously with the relevant clients regarding Incidents logged
* Meeting of the relevant Service Level Agreements in the Call Logging System by the Service Desk
* Ensure that calls are assigned to the next resolver groups within the specified timeframes
* Working well with another colleague/team player/ willing to assist
* Ensure that all correspondence is adhered to, executed, or noted in the correct manner
* Following instructions including customer Working Instructions (WI) or management instructions

 **Your Expertise:**

* Telephony soft skills qualifications and/or Call center/Service Desk experience
* English \- Can converse and has the necessary email skills to be able to deal with relevant stakeholders
* Excellent Customer Interaction and communication
* Service Desk Experience
* Call Centre Experience
* Incident Management Experience
* Multi\-tasking skills
* Telecommunication experience
* Excellent customer interaction.
* Positive attitude required with excellent telephone etiquette
* Team player with good work ethic and attendance record
* Self\-driven \- Get the job done
* Requires performing daily application availability checks and event monitoring tasks
* Strong sense of responsibility in taking ownership of problems and seeing them through till completion.
* Excellent customer satisfaction, interaction and engagement
* Go\-getter

 **Qualifications:**

* Qualification Essential Competency
	+ National Senior Certificate/ Matric/ N3/ Grade 12
	+ A\+
	+ N\+
* Qualifications preferred
	+ ITIL v3 certification

**Other information applicable to the opportunity:**

* Permanent position
* Location: Midrand
* Work environment: Onsite \- Midrand
* Physical Demands: Sitting, Walking, Bending
* Travel: Must have a vehicle and a valid driver’s license to travel to work and back or a reliable transport system to be on time for work.

**Why work for us?**


If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.


You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head\-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.


At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.


iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.

Service Desk Agent I

**BE AN ESSENTIAL PART OF EVERYDAY LIFE**  

DHL Supply Chain is the world’s leading contract logistics provider that combines value\-added and management services with fulfilment and distribution. At DHL Supply Chain we are committed to looking after tomorrow \& today with our Environment, Social, and Governance (ESG) strategy.
So, what's it like to work for DHL Supply Chain? At DHL we’re proud of our international reach as it brings together people with a wide range of skills, experiences, cultures, and viewpoints. We see the diversity of our employees as a genuine strength and we’re proud of our supportive work environment where employees are given the tools and training, they need to learn, grow and succeed.  

We are offering an exciting opportunity for the position of Junior IT Data Analyst. In this position, you will play a crucial role to support our vision of becoming a Great place to work for all. **Role Outline**  

Support to implement Business Intelligence, Data Analysis \& Analytics plans to identify business intelligence, reporting, and data analysis needs and provide data that is accurate, congruent, reliable and in line with overall business objectives and needs, Group guidelines and policies. **Key Responsibilities*** Analyse business intelligence data from various sources to inform business and product decisions.
* Manage internal and external data sets and conduct respective management reporting.
* Research operational issues and ensure the application of Business Intelligence (BI) Data Analysis \& Analytics to enhance business decision\-making capabilities.
* Track escalated issues from operations and coordinate with other stakeholders to improve operational efficiency.
* Assist in monitoring daily trends to identify patterns in recorded data and support the development of predictive, real\-time model\-based insights for decision\-making.
* Communicate information effectively to senior management, conveying technical information to non\-technical audiences.
* Implement best practices for BI, data warehousing, and data governance, providing inputs affecting the functional area of responsibility.
* Provide input on standards, policies, and procedures for the form, structure, and attributes of BI tools and systems.
* Support and develop IT digitalization projects, resulting in cost reductions and business improvements.
* Assist in implementing policies and procedures for collating and analysing data, developing new data analysis processes, and assessing analytics on an ongoing basis.

 **Key Relationships and Focus*** Internal IT Team and Colleagues.
* Support and interact within existing team.
* Business / Operational Stakeholders.
* Build relationship to achieve dual requirements.
* External Vendors.
* Build relationships and understand customer and key.
* Customer.
* Address task\-related issues appropriately.

 **Performance Indicators*** Projects on time and on budget.
* Projects reported properly on global tools.

 **Qualifications \& Experience*** University Degree Level is essential.
* More than 2 years of Project Data Analytics experience is desirable.
* Proficiency in Microsoft Office tools including Excel, Word, PowerPoint, MS Project / JIRA / Project Place and MS SharePoint.
* Proficiency in programming languages (SQL, Azure, Python, PowerBI).
* Stakeholder Management.
* Database Administration.
* Data Visualization.
* Data Cleansing.
* Data Mining.

 **Other Requirements*** Work independently with general supervision.
* Knowledge of logistics, warehouse, and transport activities.
* Support end\-users on digitalization projects by preparing flow documentation and user manuals.
* Assist in all operational process improvements in both warehouse and transport.
* Create comprehensive project and end\-user documentation.
* Identify process improvements in WMS (Warehouse Management System) and TMS (Transport Management System).

 **DPDHL Core Competencies \& Skills*** Maintains effective relationships with customers.
* Develops and delivers high quality / innovative products, services, or solutions.
* Focuses on customer needs and gains their commitment.
* Gains management / colleague support to meet customer needs.
* Ensures strategies / plans are aligned and reflect others’ views.
* Develops strategies / plans aligned to broader organizational strategy.
* Communicates strategy.
* Establishes clear, challenging, and achievable objectives.
* Aligns resources and the organization within own area of responsibility to achieve objectives.
* Regularly reviews and communicates progress against objectives and adjusts as needed.
* Champions continuous improvement and innovation.
* Inspires results and respect by empowerment, accountability recognition and rewards recognizing the contribution of others.
* Provides employees, colleagues, and business partners with candid and regular feedback.
* Provides employees with development opportunities.
* Supports employees with career opportunities.
* Inspires others to develop themselves.
* Conveys a clear sense of personal goals and values.
* Actively seeks feedback to improve performance.
* Develops new skills and modifies behaviours based on feedback.
* Takes personal responsibility for career and development.

 **Languages**  

English \- verbal and written.

Junior IT Data Analyst

**AIT Global** – Senior Android DeveloperJob Description \& RequirementsOpportunity Details

* **Type:** Hybrid
* **Location:** Stellenbosch
* **Duration:** 12 months
* **Start Date:** 7/10/2026
* **Number of People:** 1

Job Title

**Senior Android Developer**

Company Overview

AIT Global is recruiting on behalf of our client, a leading South African retail bank that combines innovative banking solutions with a client\-centric approach. Our client leverages cutting\-edge technology to deliver simple, transparent, and accessible financial services to millions of customers.

Position Summary

We are seeking a highly skilled **Senior Android Developer** with expertise in **payments, banking, or fintech** to design, develop, and maintain our client's Android\-based payment solutions. The ideal candidate will have a strong understanding of the **Android EMV payment kernel** and experience in building secure, scalable financial applications.

Key Responsibilities

* Design, develop, and maintain high\-performance Android applications for banking and payment solutions.
* Integrate and optimize **EMV payment kernel** functionality within Android applications.
* Collaborate with cross\-functional teams to define, design, and implement new features.
* Ensure compliance with banking and financial security standards.
* Troubleshoot, debug, and optimize application performance.
* Stay updated with emerging trends in Android development and fintech innovations.

Required Qualifications

* Bachelor's degree in Computer Science, Engineering, or a related field.
* 5\+ years of professional experience in **Android development (Kotlin/Java)**.
* Proven experience in **payments, banking, or fintech** applications.
* Strong understanding of **Android EMV payment kernel** and NFC\-based transactions.
* Proficiency in RESTful APIs, Android SDK, and modern development frameworks.

Preferred Qualifications

* Experience with **AWS cloud services** (Lambda, S3, DynamoDB, etc.).
* Familiarity with **PCI\-DSS compliance** and secure coding practices.
* Knowledge of **CI/CD pipelines** and automated testing frameworks.

Skills Required

* Kotlin/Java
* Android SDK \& Jetpack Components
* EMV Payment Kernel Integration
* NFC \& Contactless Payment Technologies
* RESTful API Integration
* Security Best Practices (Encryption, Tokenization)
* Agile/Scrum Methodologies

Experience Level

**Senior (5\+ years in Android development, with fintech/payments focus)**

Working Conditions/Environment

* Hybrid/remote work flexibility with occasional in\-office collaboration.
* Fast\-paced, innovative fintech environment.
* Opportunity to work on high\-impact financial products.

Work Location: Hybrid remote in Stellenbosch, Western Cape (Stellenbosch, Stellenbosch)

Senior Android Developer

Install CCTV

Access Control

IT infrastructure

Alarms

Pay: R18 000,00 \- R25 000,00 per month

Work Location: On the road

IT security technician

We are looking to employ an efficient, self\-motivated and a promblem\-solving individual as **Senior IT Technician** to support the IT Coordinator.



The Senior IT Technician is responsible for the implementation, maintenance, security, and support of the company’s IT infrastructure, ensuring high availability, reliability, and security across all business systems. The role provides advanced technical support, leads infrastructure projects, and delivers excellent end\-user support. This position is based in **Paarl.**


**The successful candidate must have**:


* Grade 12 minimum \& preferably an IT related qualification
* Minimum 10 \+ years relevant work experience
* Proven experience with:  

	+ Windows Server \& Active Directory, Group Policies, DNS, DHCP
	+ Microsoft 365 \& Google Workspace
	+ Backup \& Disaster Recovery
	+ TCP/IP, VLANs, VPNs, Routing \& Switching
	+ Cybersecurity \& Endpoint Protection
* Excellent administrative skills, highly proficient in Excel, Word \& Pdf
* Preferably experienced in working on an ERP system (Qmuzik)
* Strong inter\-personal skills
* Excellent communication skills and fluent in English to engage with international employees
* Self\-driven and reliable who can work under pressure and independently


**The successful candidate would be responsible for**:


**Infrastructure \& Systems**


* Administer and maintain Windows Server environments, Active Directory, Group Policy, DNS, DHCP, Microsoft 365 and Google Workspace.
* Manage virtualization platforms, file servers, NAS storage, backup and disaster recovery solutions. Monitor system performance, availability and security.
* Perform server upgrades, migrations and infrastructure improvements.


**Desktop \& User Support**


* Provide advanced support for Windows desktops, laptops and remote users.
* Support ERP applications and liaise with software vendors when required.


**Networking**


* Install, configure and maintain LAN, WAN, Wi\-Fi, VPNs, VLANs, routing and switching.
* Support firewalls, switches, wireless infrastructure and structured cabling.
* Perform network troubleshooting and optimization.


**Security \& Physical Systems**


* Maintain endpoint security, antivirus, SIEM platforms and cybersecurity best practices.
* Support CCTV (Hikvision \& Dahua), biometric, access control and alarm systems.
* Assist with vulnerability management, incident response and compliance.


**Projects \& Documentation**


* Lead infrastructure projects, technology deployments and system upgrades.
* Maintain accurate technical documentation and coordinate with vendors and service providers.

  
Interested candidates should send their CV’s and copies of qualifications, to the Human Resources Division (indicate position applying for):moc.r1783945656aanel1783945656omgh@1783945656tnemt1783945656iurce1783945656r1783945656

IT & ADMIN: Senior IT Technician

**Job Description**
===================


Hello Future Systems Analyst II  

  

Welcome to FNB, the home of the \#changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.
  

  

As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.
  

  

To analyse and interpret business requirements, translating them into detailed and actionable system design specifications. This job ensures the development and delivery of innovative, scalable, and efficient technology solutions that address complex business challenges, enhance operational performance, and support strategic objectives.**Are you someone who can**

* Analyse business problems to identify patterns, trends, and opportunities for improvement.
* Function as the primary liaison between business stakeholders, SMEs, architects, and delivery teams by facilitating requirement discussions, providing trusted advisory support, and maintaining effective stakeholder relationships
* Write technical specifications, translating business requirements into technical solutions ensuring to include functional and non\-functional system expectations.
* Conduct system requirement risk assessments and recommend mitigation strategies.
* Identify and recommend improvements to business processes, systems, and integration capabilities to improve operational efficiency and user experience.
* Collaborate across cross\-functional teams to support solution design and delivery.
* Participate in systems analysis forums to ensure alignment with organisational standards.
* Demonstrate organisational values through active engagement and professional conduct.
* Design and recommend scalable, secure, maintainable, and cost\-effective technology solutions aligned to business objectives and enterprise architecture standards.
* Ensure all solution specifications and designs comply with enterprise architecture, security, risk, audit, and regulatory requirements.
* Leverage approved AI\-assisted tools to accelerate requirements analysis, impact assessments, documentation, and solution design activities.
* Apply AI responsibly and in compliance with organisational governance, security, privacy, and regulatory standards.
* Identify opportunities to improve analysis, delivery efficiency, automation, and decision\-making through AI\-enabled capabilities.
* Support integration of systems across platforms and applications.
* Support testing activities through requirements clarification, review of test coverage, validation of business scenarios, and resolution of requirement\-related defects during implementation and deployment.
* Assist in troubleshooting system issues and resolving complex problems.
* Ensure systems meet performance, usability, and reliability standards.
* Support the delivery of seamless and consistent user experiences.
* Stay up to date with emerging technologies, industry trends, and best practices.
* Contribute to digitisation and transformation initiatives.
* Recommend technology improvements to enhance system performance and efficiency.
* Collaborate within Agile delivery teams, participating in backlog refinement, sprint planning, solution elaboration, and release activities.
* Maintain end\-to\-end traceability between business requirements, functional specifications, technical designs, test cases, and delivered solutions.

**Skills and Knowledge**

* Systems analysis methodologies,
* Requirements elicitation and documentation,
* Integration patterns and APIs,
* Enterprise architecture concepts,
* AI\-assisted analysis tools,
* SDLC and Agile delivery practices,
* Stakeholder engagement and facilitation,
* Analytical and problem\-solving skills,
* Requirement modelling (As\-Is / To\-Be),
* Risk assessment and mitigation,
* Communication and documentation,
* Customer\-centric mindset,
* Accountability and ownership,
* Continuous learning,
* Collaboration and teamwork,
* Adaptability and innovation.

**You’ll benefit from our changeable benefits like:**

* Inspiring work environment
* Work that is challenging
* Space to make a difference.
* Opportunities to innovate.
* Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
* Resources to help you with your professional development.
* Generous leave policy
* Preferential employee banking rates
* When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
* As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

**Are you interested to take the step? We look forward to engaging with you further. Apply now!**

**\#POST**

**\#FNB**

**\#FAIRLANDS**

**\#LI\-DG2**

**Important Closing Date Note**
===============================

**Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.**


25/07/26
All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Systems Analyst II

### **Job Advert Summary**

**PURPOSE STATEMENT**



To provide efficient and effective support for the SABS ICT systems, server, network, video and voice environment by resolving internal and external queries timeously thereby ensuring that SABS ICT resources are always available.


**About SABS**



The South African Bureau of Standards (SABS) is mandated to develop, promote and maintain South African National Standards (SANS), promote quality in connection with commodities, products and services, and render conformity assessment services and assist in matters connected therewith. Working for the SABS opens the mind to the world around you. We offer diverse career paths in dynamic environment that nurtures and recognises talent and potential. Become part of our vision of being a trusted standardisation and business assurance solution provider and join a team that fosters accountability, excellence and innovation in an inclusive workplace.



SABS is an equal opportunities employer, and our recruitment will be done in line with the Employment Equity Act 55 of 1998 and our EE Policy.



Please note that application received after the closing date will not be considered.

### **Minimum Requirements**

  


**Qualifications**


* Grade 12
* National Diploma / Diploma in Engineering, Industrial Maintenance or related fields (NQF Level 6\).
* Microsoft Certified Systems Expert (MCSE): Core Infrastructure Certification id preferred.
* Information Technology Infrastructure Library (ITIL) Foundation Certification is essential.
* VMware VCP Certification is advantageous
* CCNA Certification is advantageous


**Work Experiance**


* 3 years’ relevant work experience in an ICT Industry support environment, providing support at a 3rd line level.
* Proven track record in hardware and software repairs, installation of new or rebuild existing servers and configuring of hardware, peripherals, services, settings, directories, storage, backup systems, etc.
* Proven track record in routing / Switching equipment including, but not limited to, Cisco, Dell, HP switches, routers and firewalls.

### **Duties and Responsibilities**

  


**Functional Management**


* Provide maintenance and support services to SABS systems and infrastructure to ensure that all systems are fully operational and function as required.
* Ensure that ICT systems and services meet the strategic objectives of the SABS
* Provide and maintain available, reliable and secure systems, applications and operational services to all SABS premises.
* Log and track calls accurately and ensure that calls are timeously resolved and or escalated as required.
* Install new or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage in accordance with standards and project and operational requirements.
* Create, delete and suspend users contact and email accounts as required.
* Provide users and divisions with access to required network shares as required by relevant line managers
* Provide maintenance services to ensure that active servers and desktop computers are fully operational and functioning as required.
* Provide remote support either in person, telephonically or electronically, as required.
* Report, track and resolve hardware, communication and/or infrastructure failures.
* Install and configure systems as per market best practice.
* Perform daily systems monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes.
* Review system and application logs and provide relevant information as required.
* Provide tier two and three and other support per requests from the ticketing system by investigating and troubleshooting issues both remotely and on site.
* Repair hardware or software failures and data loss incidents and provide and implement recovery actions.
* Apply operating system patches and upgrade on a regular basis and upgrade administrative tools and utilities.
* Upgrade and configure system software that support SABS internal systems.
* Contribute to and maintain system standards plan and design audits to assess and address risks and ensure compliance with all relevant legislation.
* Develop and maintain installation and configuration procedures.
* Prepare technical documentations and report on the operation systems and applications as required.
* Implement systems security and management processes in line with approved ICT policies and procedures.
* Conduct regular security monitoring of systems to identify any possible intrusions and ensure effective virus monitoring.
* Implement daily back\-up operations to ensure that all required files systems and system data are successfully backed up to appropriate media.
* Monitor the SABS disaster recovery (DR) site and administer all critical data systems replications to the DR environment and ensure that all testing and verifications are completed efficiently.
* Perform system administration activities on an ongoing basis such as performance tuning, data management of RRM tools, hardware upgrades and resource optimization as required.


**Risk and Compliance Management**


* Assist in identifying and adhering to fraud controls, risk prevention principles, sound governance and compliance processes, and tools to identify and manage risks.
* Support and provide evidence to all internal and external audit and regulatory requirements.
* Maintain quality risk management standards in line with ISO and regulatory requirements.
* Maintain and enforce all related Service Level Agreements to minimise business risk and ensure business continuity.
* Adhere to all relevant laws, policies and standard operating procedures throughout the organisation.


**Stakeholder Management**


* Build and maintain effective internal and external stakeholder relationships for the purpose of expectations management, knowledge sharing and integration, and to manage the organisation’s reputation.
* Represent and participate in the organisation’s committees and task teams when required.
* Attend meetings and present relevant information to stakeholders when required.
* Ensure efficient communication to all relevant stakeholders.
* Ensure the provision of excellent customer service.
* Resolve and follow\-up on queries and problems within spams of control and within agreed time frames.
* Liaise with relevant stakeholders regarding follow\-up of information, as required.

Technician: ICT Engineering Support

AIT Global – Systems Analyst Job Description \& RequirementsOpportunity Details

* **Type:** Hybrid
* **Location:** Stellenbosch
* **Duration:** 12 months
* **Start Date:** 7/10/2026

1\. Job Title

**Systems Analyst**

2\. Company Overview

AIT Global is recruiting on behalf of our client, a leading South African retail bank with a focus on simplifying banking and making it more accessible to customers. Known for its innovative digital solutions and customer\-centric approach, our client combines cutting\-edge technology with a commitment to delivering exceptional financial services.

3\. Position Summary

The Systems Analyst will play a critical role in bridging the gap between business needs and technical solutions. This position requires a strong technical background with expertise in banking, payments, fintech, or telecommunications. The analyst will collaborate closely with development teams to design, analyze, and optimize systems that enhance operational efficiency and customer experience.

4\. Key Responsibilities

* Analyze business requirements and translate them into functional and technical specifications.
* Collaborate with development teams to design, test, and implement system solutions.
* Identify and troubleshoot system inefficiencies, proposing improvements to enhance performance.
* Ensure compliance with industry standards, security protocols, and regulatory requirements.
* Facilitate communication between stakeholders, including business units, IT teams, and vendors.
* Document system processes, workflows, and configurations for future reference.
* Stay updated on emerging technologies and trends in banking, payments, and fintech.

5\. Required Qualifications

* Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
* Proven experience as a Systems Analyst in banking, payments, fintech, or telecommunications.
* Strong understanding of software development lifecycles (SDLC) and agile methodologies.
* Proficiency in system analysis tools, data modeling, and process mapping.

6\. Preferred Qualifications

* Certification in Business Analysis (e.g., CBAP, CCBA) or related fields.
* Experience with API integrations, cloud platforms, or digital payment systems.
* Knowledge of regulatory frameworks relevant to the banking or fintech industry.

7\. Skills Required

* Analytical and problem\-solving skills with attention to detail.
* Strong communication and stakeholder management abilities.
* Technical proficiency in SQL, UML, or similar tools.
* Ability to work collaboratively in cross\-functional teams.
* Adaptability to fast\-paced, evolving environments.

8\. Experience Level

Mid to senior\-level professional with 3\+ years of relevant experience in systems analysis, preferably within banking, payments, fintech, or telecommunications.

9\. Working Conditions/Environment

* Office\-based with potential for hybrid or remote work arrangements.
* Occasional extended hours may be required to meet project deadlines.
* Collaborative team environment with frequent interaction across departments.

Work Location: Hybrid remote in Stellenbosch, Western Cape (Stellenbosch, Stellenbosch)

Systems Analyst

We are looking for a customer\-focused and proactive Service Desk Agent to join our team in Midrand. This role is ideal for an individual with a passion for IT support and customer service, who thrives in a fast\-paced environment and enjoys solving problems. The successful candidate will be responsible for logging and managing service requests, providing first\-line support, ensuring timely call resolution, and maintaining a high standard of customer engagement.


If you have experience in an IT service desk environment, strong communication skills, and a commitment to delivering excellent service, we would love to hear from you.

 **What you'll do**

* Efficient and effective logging and allocation of incoming calls and assisting Engineers / involved parties in ensuring all calls are attended to and closed.
* Ensure that all calls are logged within ITSM tool as per the required operational processes.
* Assist team with work overload as and when required and ensure general administration work is up to date.
* Ensure high level of customer liaison is maintained at all times and interaction is conducted in a highly professional manner.
* Follow appropriate escalation procedures as and when required.
* Ensure adherence to respective client specific Operational Manuals.
* Working well under pressure.

**Your Expertise:**

* 1\-2 Years’ experience in an IT service desk environment
* 1\-2 Years’ Customer service experience
* 1\-2 Years’ experience in First call resolution

**Qualifications:**

* Qualification Essential Competency:
	+ A\+, N\+ or Higher
* Qualifications preferred:
	+ ITIL v3 or ITIL 4

**Other information applicable to the opportunity:**

* Contract position
* Location: Midrand

**Why work for us?**


If the daily grind makes you wonder if there's more to life than work, get ready to discover a professional journey that embraces excellence without compromise.


You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding client experiences through sustainable, innovative IT infrastructure solutions that tackle business challenges head\-on. Here you get to partner with clients, helping them conquer their business Goliaths while they focus on scaling their empires.


At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process. Our clients are at the heart of everything we do. Their satisfaction fuels our fire and propels us forward. We're talking about brainstorming sessions that sound like TED talks and spontaneous celebrations for achievements, big and small.


iOCO is an equal opportunity employer with an obligation to achieve its own unique EE objectives in the context of Employment Equity targets. Therefore, our employment strategy gives primary preference to previously disadvantaged individuals or groups.

Service Desk Agent

**Purpose**  

  

To execute and deliver the approved IT audit plan in compliance with the MIA methodology and charter.

**Minimum Qualification and Experience**

At least 3\-year degree in Auditing or Information Technology

* CISA/ CIA Certification or related post graduate qualification
* 4 \- 6 years or more IT audit experience with 1 – 2 years in supervisory capacity

**Job Objectives**

* To plan, execute, and report on the approved audit plans for relatively more complex audits as per the MIA methodology and charter.
* Assist in the development of the 3\-year rolling audit plan and detailed annual IT Audit plan based on the strategic and operational IT risks within the Group.
* Perform audits across areas such as:
	+ ITGCs (access, change, operations)
	+ IT systems and applications
	+ Cybersecurity and cloud (where applicable)
* Compliance with GIA methodology, effective utilisation of time, adherence to objectives and scope
* Coordinated and effective audits and quality working papers
* Provide guidance to Divisional Audit Management on IT related activities
* Take responsibility to all IT audit presentation at EXCO
* Manage work within the allocated time
* Conduct fieldwork, testing, and documentation
* Ensure compliance with MIA / GIA methodology
* Prepare clear, accurate working papers and audit evidence
* Identify control weaknesses and raise audit findings
* Assist in drafting audit reports
* Manage own work to meet allocated timelines and budgets
* Build and maintain relationships with auditees
* Stay updated on IT trends and risks
* Assist in planning audits by contributing to:
	+ Risk assessment
	+ Scope definition
	+ Audit program development

**Job Outputs – Roles and Responsibilities**

**Process Governance**

**Activities**

* Execute audit procedures and testing in accordance with approved audit programs and the Internal Audit methodology.
* Participate in audit planning activities, including understanding business processes, identifying risks, and documenting process information.
* Prepare and maintain audit working papers that adequately support audit procedures performed, results obtained, and conclusions reached.
* Gather, analyze, and evaluate information to assess the adequacy and effectiveness of IT controls and related processes.
* Identify control weaknesses, risk exposures, and opportunities for improvement, and communicate these to senior team members.
* Assist in the development of audit observations, findings, recommendations, and draft report content.
* Attend meetings, interviews, and walkthroughs with stakeholders as required during audit engagements.
* Maintain regular communication with audit seniors and managers regarding audit progress, challenges, and emerging risks.
* Ensure compliance with Internal Audit Standards, departmental methodologies, policies, and quality assurance requirements.
* Apply a risk\-based approach when performing audit procedures and evaluating controls.
* Accurately complete administrative requirements, audit documentation, and status reporting.
* Participate in departmental training, knowledge\-sharing initiatives, and continuous professional development activities.
* Collaborate with team members and contribute to a positive and productive audit environment.
* Build and maintain professional relationships with stakeholders while demonstrating professionalism and objectivity.
* Support special projects, investigations, and other assignments as required by management.

**Expectations**

* Audit assignments are completed within agreed timelines and budgeted hours.
* Audit testing is performed accurately, thoroughly, and in accordance with approved audit procedures.
* Working papers meet quality standards and are sufficiently detailed to support audit conclusions and management review.
* Audit evidence is complete, reliable, relevant, and properly retained.
* Audit findings and recommendations are clear, practical, well\-supported, and aligned to identified risks.
* Assigned audits contribute to the successful execution of the approved Audit Plan.
* Progress updates are provided proactively and timeously to audit management.
* A sound understanding of IT risks, controls, governance frameworks, and audit principles is demonstrated.
* Technical, professional, and auditing competencies show continuous improvement.
* Professional relationships with clients and colleagues are maintained through effective communication and collaboration.
* Departmental policies, procedures, methodologies, and professional standards are consistently adhered to.
* Risks, control deficiencies, and improvement opportunities are identified and communicated effectively.
* Administrative deliverables are completed accurately and within required timeframes.
* Positive contributions are made towards team performance and overall audit quality.
* Audit reports are supported by accurate, complete, and well\-documented audit work.
* Professionalism, integrity, confidentiality, and ethical behavior are consistently demonstrated.
* Feedback is acted upon constructively to improve individual performance and audit effectiveness.
* Audit engagements are delivered successfully, contributing to stakeholder satisfaction and the achievement of departmental objectives.

**Client Relationship Management**

* Build and maintain client relationships.
* Communicate with senior management and operational staff.
* Conflict resolution.
* Verbal and non\-verbal communication.

**Code of Conduct**

* Knowledge of the Motus and MIA codes of conduct.
* Adherence to the Motus and MIA codes of conduct.

**Competency Requirements**

**Communication**  

* Strong verbal, written, and presentation skills, with the ability to provide timely and ongoing updates to senior team members and supervisory staff.

**Personal moral skills**  

* Demonstrates high levels of integrity, professionalism, ethical conduct, and a strong work ethic, consistently aligning actions with organisational values and principles.

**Analytical**  

* Applies logical reasoning and critical thinking to evaluate information, break down complex issues into manageable components, and draw sound, evidence\-based conclusions.

**Report Writing**  

* Depending on the staff level, team members are required to prepare clear, concise, and accurate working papers, draft findings, recommendations, and reports. Documentation should adequately substantiate the scope, testing performed, and results obtained when assessing the design adequacy and operational effectiveness of internal controls, for review by the next level of management.

**Organisation**  

* Effectively manages competing priorities and consistently delivers quality work within tight deadlines in a dynamic and fast\-paced environment.

**Flexibility**  

* Demonstrates a willingness to embrace change and adapt to evolving assignments, priorities, and work environments.

**Personal Motivation**  

* Displays initiative, works independently with minimal supervision, and takes ownership of responsibilities and deliverables.

**Communication and Network**  

* Builds and maintains effective working relationships with management, functional leaders, and support teams to achieve business and project objectives.

**Project Management**  

* Plans, coordinates, and prioritises multiple tasks and activities effectively to ensure deadlines and project objectives are met.

**Working as a Team**  

* Collaborates effectively with colleagues, contributing positively to team objectives while fostering a cooperative and inclusive working environment.

**Applying Expertise**  

* Applies professional knowledge, expertise, and technology effectively to deliver high\-quality outcomes and support business objectives.

**Continuous Improvement**  

* Proactively identifies opportunities for improvement, contributes innovative ideas, and supports initiatives that enhance processes, efficiency, and effectiveness.

**Meeting Customer Needs**  

Senior IT Auditor

**Purpose**


To execute and deliver the approved IT audit plan in compliance with the MIA methodology and charter.

**Minimum Qualification and Experience**

* At least 3\-year degree in Auditing or Information Technology
* Studying towards CISA or CIA certification or related post graduate qualification
* 1\-2 years or more audit experience

**Job Objectives**

* To plan, execute, and report on the approved audit plans for relatively more complex audits as per the MIA methodology and charter.
* Assist in the development of the 3\-year rolling audit plan and detailed annual IT Audit plan based on the strategic and operational IT risks within the Group.
* Perform audits across areas such as:
	+ ITGCs (access, change, operations)
	+ IT systems and applications
	+ Cybersecurity and cloud (where applicable)
* Compliance with GIA methodology, effective utilisation of time, adherence to objectives and scope
* Coordinated and effective audits and quality working papers
* Provide guidance to Divisional Audit Management on IT related activities
* Take responsibility to all IT audit presentation at EXCO
* Manage work within the allocated time
* Conduct fieldwork, testing, and documentation
* Ensure compliance with MIA / GIA methodology
* Prepare clear, accurate working papers and audit evidence
* Identify control weaknesses and raise audit findings
* Assist in drafting audit reports
* Manage own work to meet allocated timelines and budgets
* Build and maintain relationships with auditees
* Stay updated on IT trends and risks
* Assist in planning audits by contributing to:
	+ Risk assessment
	+ Scope definition
	+ Audit program development

 **Job Output\- Roles and Responsibilities**

**Process and Governance**

**Activities**

* Execute audit procedures and testing in accordance with approved audit programs and the Internal Audit methodology.
* Participate in audit planning activities, including understanding business processes, identifying risks, and documenting process information.
* Prepare and maintain audit working papers that adequately support audit procedures performed, results obtained, and conclusions reached.
* Gather, analyze, and evaluate information to assess the adequacy and effectiveness of IT controls and related processes.
* Identify control weaknesses, risk exposures, and opportunities for improvement, and communicate these to senior team members.
* Assist in the development of audit observations, findings, recommendations, and draft report content.
* Attend meetings, interviews, and walkthroughs with stakeholders as required during audit engagements.
* Maintain regular communication with audit seniors and managers regarding audit progress, challenges, and emerging risks.
* Ensure compliance with Internal Audit Standards, departmental methodologies, policies, and quality assurance requirements.
* Apply a risk\-based approach when performing audit procedures and evaluating controls.
* Accurately complete administrative requirements, audit documentation, and status reporting.
* Participate in departmental training, knowledge\-sharing initiatives, and continuous professional development activities.
* Collaborate with team members and contribute to a positive and productive audit environment.
* Build and maintain professional relationships with stakeholders while demonstrating professionalism and objectivity.
* Support special projects, investigations, and other assignments as required by management.

**Expectations**

* Audit assignments are completed within agreed timelines and budgeted hours.
* Audit testing is performed accurately, thoroughly, and in accordance with approved audit procedures.
* Working papers meet quality standards and are sufficiently detailed to support audit conclusions and management review.
* Audit evidence is complete, reliable, relevant, and properly retained.
* Audit findings and recommendations are clear, practical, well\-supported, and aligned to identified risks.
* Assigned audits contribute to the successful execution of the approved Audit Plan.
* Progress updates are provided proactively and timeously to audit management.
* A sound understanding of IT risks, controls, governance frameworks, and audit principles is demonstrated.
* Technical, professional, and auditing competencies show continuous improvement.
* Professional relationships with clients and colleagues are maintained through effective communication and collaboration.
* Departmental policies, procedures, methodologies, and professional standards are consistently adhered to.
* Risks, control deficiencies, and improvement opportunities are identified and communicated effectively.
* Administrative deliverables are completed accurately and within required timeframes.
* Positive contributions are made towards team performance and overall audit quality.
* Audit reports are supported by accurate, complete, and well\-documented audit work.
* Professionalism, integrity, confidentiality, and ethical behaviour are consistently demonstrated.
* Feedback is acted upon constructively to improve individual performance and audit effectiveness.
* Audit engagements are delivered successfully, contributing to stakeholder satisfaction and the achievement of departmental objectives.

 **Client Relationship Management**

* Build and maintain client relationships.
* Communicate with senior management and operational staff.
* Conflict resolution.
* Verbal and non\-verbal communication.

**Code of Conduct**

* Knowledge of the Motus and MIA codes of conduct.
* Adherence to the Motus and MIA codes of conduct.

**Competency Requirements**

**Communication**  

* Strong verbal, written, and presentation skills, with the ability to provide timely and ongoing updates to senior team members and supervisory staff.

**Personal moral skills**  

* Demonstrates high levels of integrity, professionalism, ethical conduct, and a strong work ethic, consistently aligning actions with organisational values and principles.

**Analytical**  

* Applies logical reasoning and critical thinking to evaluate information, break down complex issues into manageable components, and draw sound, evidence\-based conclusions.

**Report Writing**  

* Depending on the staff level, team members are required to prepare clear, concise, and accurate working papers, draft findings, recommendations, and reports. Documentation should adequately substantiate the scope, testing performed, and results obtained when assessing the design adequacy and operational effectiveness of internal controls, for review by the next level of management.

**Organisation**  

* Effectively manages competing priorities and consistently delivers quality work within tight deadlines in a dynamic and fast\-paced environment.

**Flexibility**  

* Demonstrates a willingness to embrace change and adapt to evolving assignments, priorities, and work environments.

**Personal Motivation**  

* Displays initiative, works independently with minimal supervision, and takes ownership of responsibilities and deliverables.

**Communication and Network**  

* Builds and maintains effective working relationships with management, functional leaders, and support teams to achieve business and project objectives.

**Project Management**  

* Plans, coordinates, and prioritises multiple tasks and activities effectively to ensure deadlines and project objectives are met.

**Working as a Team**  

* Collaborates effectively with colleagues, contributing positively to team objectives while fostering a cooperative and inclusive working environment.

**Applying Expertise**  

* Applies professional knowledge, expertise, and technology effectively to deliver high\-quality outcomes and support business objectives.

**Continuous Improvement**  

* Proactively identifies opportunities for improvement, contributes innovative ideas, and supports initiatives that enhance processes, efficiency, and effectiveness.

**Meeting Customer Needs**  

* Consistently delivers

IT Auditor

**Join Our Team at IIE Rosebank International**

  

The Independent Institute of Education, Rosebank Intgernational, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginnings in 1909, Rosebank College has grown to a student population of more than 30,000 students nationwide.


As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.


\*\*Join us on our journey of shaping futures!\*\*

 **Job Purpose**


The role of a Lecturer is to facilitate teaching and learning, provide academic support to students, conduct student consultations, assess and provide constructive feedback on student work, contribute to curriculum enhancement, and support the Academic Department through quality teaching and academic development.


Duties \& Responsibilities

* Present course content in a classroom environment (online or face\-to\-face, as required).
* Deliver practical and theoretical lessons in software development and mobile application development.
* Facilitate programming laboratories and practical coding sessions.
* Arrange and conduct consultations with students.
* Mark assessments and provide constructive, timely feedback.
* Analyse student performance and results at a module level.
* Implement academic interventions for at\-risk students.
* Maintain accurate academic records and ensure compliance with institutional policies.
* Contribute to curriculum development and continuous improvement initiatives.
* Participate in departmental meetings, moderation, and quality assurance activities.

 **Minimum Requirements**

**Qualifications**

* Masters degree in Information Systems, Computer Science, Software Engineering, Information Technology, Computing, Computer and Information Sciences, or a related field.
* Alternatively, an NQF Level 9 qualification with a strong focus on Software Development, Mobile Application Development, or Programming.

 **Experience**

* Lecturing or industry experience in Software Development, Application Development, or Mobile Application Development.
* Experience in teaching or developing applications using C\# and the .NET framework will be advantageous.
* Experience in Android application development using Android Studio and Kotlin.
* Experience in object\-oriented programming principles and software development methodologies.
* Experience in student guidance, facilitation, mentoring, and academic support will be advantageous.
* Industry experience in software development is an added advantage.

 **Required Technical Skills**


Applicants should demonstrate knowledge and practical experience in the following technologies:

* C\#
* Object\-Oriented Programming (OOP)
* .NET Framework and/or .NET Core
* Windows Forms and/or ASP.NET (advantageous)
* Android Studio
* Kotlin
* Mobile Application Development
* XML User Interface Design
* SQLite and local database integration
* RESTful API integration
* Git/GitHub version control
* Software Development Life Cycle (SDLC)
* Debugging and testing techniques
* Basic SQL and database design

 **Academic Knowledge**

* Teaching and Learning theory.
* Assessment methods and processes.
* Student\-centred teaching strategies.
* Teaching and Learning interventions.
* Holistic lecturer and student support services.

 **Key Competencies (Academic)**

* Knowledge and understanding of the South African higher education system and regulatory framework.
* Sound understanding of Teaching and Learning theories and best practices.
* Ability to provide effective academic and student support services.
* Ability to work with digital learning platforms and educational technologies.
* Ability to adapt to changing academic and technological environments.
* Strong organisational and administrative skills.
* Ability to adhere to institutional policies and procedures.
* Excellent time management skills.
* Ability to work independently and collaboratively within an academic team.

 **Key Competencies (Operations)**

* Strong attention to detail.
* Customer service orientation.
* Effective problem\-solving skills.
* Ability to cope with change and work under pressure.
* Deadline\-driven.
* Strong teamwork and collaboration skills.
* Excellent verbal and written communication skills.
* Professionalism and integrity.

**Working Hours (Full Time)**


Classes are scheduled from \*\*08:00 to 17:00, Monday to Friday\*\*. Working hours will depend on the teaching timetable and modules allocated.

IT Jobs in Nelspruit - Page 6

Vacancies (page 6 of 8)