Browse live human resources jobs in Midrand, Gauteng. Salaries, top employers and how to apply. Updated regularly.

**Overall purpose of the job:** To manage the existing account manager team as well as maintain relationships with some of the larger client base.  

  



**Duties \& Responsibilities:**

* Manage the existing team of Key Account Managers
* Manager relationships with key customers.
* Assist with business development. Prepare SOPs, quotes, presentations, and tender submissions.
* Present to new business customers and assist in achieving the new business target..
* Prepare weekly and monthly reports and report back to the business and management.
* Ensure that the B2B database is managed effectively and regularly checked, reconciled, and updated so that any anomalies are timeously actioned accordingly.
* Ensure that all day\-to\-day operations of the B2B team run effectively.
* Identify and driver operational improvements within the business.
* Ensure that relevant internal personnel receive adequate training on the use of the relevant systems.
* Regularly run health checks to identify units that may require repair and action accordingly.
* Ensure that processes are in place for the effective planning of new fitments as well as the timeous updating of information in the existing systems.
* Assist with stock forecasting and budgeting.
* Oversee CMR data quality and integrity.
* Assist marketing teams with Show \& Tell days.
* Maintain a close working relationship with various internal teams.
* Assist the National New Business Development Manager with pricing, reporting etc.

  

***We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***  

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***  

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Senior Account Manager

**Job purpose:** To coordinate the resolution of client service exceptions and support effective relationships between the business, its bank clients and operational branches. The Client Relations Coordinator acts as a central point of coordination between Head Office and branches when client services are missed, delayed or unsuccessful, ensuring that matters are promptly actioned, followed through and resolved within agreed service levels.

**Key Responsibilities**

**Service Exception Management**

* Receive and record notifications relating to missed, delayed or unsuccessful bank client services.
* Verify the relevant client, branch, scheduled service and nature of the service exception.
* Liaise with the relevant Branch Manager and/or Branch Administrator to establish the reason for the missed or unsuccessful service.
* Coordinate the required corrective action with the relevant branch and operational teams.
* Follow up on outstanding matters until the service has been successfully completed or an appropriate resolution has been confirmed.
* Maintain an accurate and up\-to\-date tracker of all service exceptions.
* Ensure that all service exceptions are appropriately documented and closed once resolved.
* Escalate unresolved, urgent or high\-impact matters to the relevant management level.

**Branch Coordination**

* Act as a central point of contact between Head Office and branches regarding client service exceptions.
* Communicate service requirements and urgent matters clearly and timeously.
* Work closely with Branch Managers and Branch Administrators to obtain information and drive resolution.
* Follow up on agreed actions and ensure that commitments are met within the required timeframe.
* Maintain professional and constructive relationships with branch and operational teams.

**Client Service**

* Support the business in maintaining high standards of service delivery to bank clients.
* Ensure that service exceptions are prioritised according to urgency and client impact.
* Assist in coordinating appropriate recovery actions where a client service has not been completed.
* Ensure that relevant stakeholders receive timely updates on outstanding matters.
* Identify recurring service issues that may impact client satisfaction and operational performance.

**Reporting \& Analysis**

* Maintain accurate records of missed, delayed and unsuccessful services.
* Compile regular reports on service exceptions, outstanding matters and resolution times.
* Monitor turnaround times and identify matters exceeding agreed service levels.
* Identify recurring trends or problem areas across branches.
* Provide management with accurate information to support operational decision\-making.
* Highlight recurring branch, process or operational issues requiring management intervention.

**Escalation \& Continuous Improvement**

* Identify matters requiring urgent operational intervention.
* Escalate unresolved matters in accordance with established procedures.
* Track escalated matters through to resolution.
* Identify potential process gaps contributing to recurring service failures.
* Make recommendations to management where recurring issues or trends are identified.
* Support the implementation of corrective actions and process improvements.

**Minimum Requirements**

* Grade 12 / Matric.
* Relevant qualification in Administration, Operations, Business Management, Customer Service or a related field will be advantageous.
* 2–3 years' experience in an administration, coordination, operations or customer service environment.
* Experience working with multiple stakeholders or branches will be advantageous.
* Experience in a banking, cash management, security or operational environment will be advantageous.
* Good working knowledge of Microsoft Office, particularly Excel and Outlook.
* Strong administrative and organisational skills.

**Skills and Competencies:**

* Excellent communication skills.
* Strong organisational and administrative ability.
* High attention to detail.
* Strong follow\-through and accountability.
* Problem\-solving ability.
* Good interpersonal and relationship\-building skills.
* Ability to prioritise and manage multiple matters simultaneously.
* Ability to work under pressure and meet deadlines.
* Assertiveness and confidence when following up with stakeholders.
* Strong customer/client service orientation.
* High level of professionalism and confidentiality.
* A proactive and solutions\-focused approach.
* Ability to identify trends and recurring operational issues.

 ***We reserve the right not to make an appointment to any advertised position.***

***Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Client Services Coordinator/Client Relations Coordinator

Client Services Coordinator

**Company Description**  

At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek.


Harnessing the talent of 450,000\+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems.


Deloitte offers career opportunities across Internal Clients Services (ICS), Audit \& Assurance (A\&A), Tax \& Legal (T\&L) and our Consulting services business, which is made up of Strategy, Risk \& Transactions Advisory (SR\&T) and Technology \& Transformation (T\&T).


Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level.

 **Job Description** **Main Purpose of Job**


As a Talent Acquisition Senior Consultant, you will be the strategic architect of our talent pipeline, partnering with hiring managers across service lines and enablement areas to attract and secure top\-tier talent. This is a high\-impact role where you'll shape the future of our organisation by identifying, engaging, and onboarding exceptional professionals who drive our strategic objectives and cultural excellence.

**Key Responsibilities**

* Collaborate strategically with hiring managers and HR Business Partners to translate business needs into compelling talent acquisition strategies and sourcing plans
* Leverage diverse sourcing channels—industry networks, digital platforms, targeted events, and innovative recruitment methods—to attract high\-calibre candidates aligned with our values and vision
* Conduct insightful screening and interviews, evaluating not only technical competency but also cultural alignment and growth potential
* Own the complete recruitment lifecycle, from vacancy authorisation and position marketing through to seamless candidate onboading and integration
* Cultivate meaningful relationships with candidates and stakeholders, delivering an exceptional candidate experience that reflects our employer brand
* Provide hiring managers with proactive, regular updates on recruitment progress, market insights, and strategic recommendations
* Communicate professionally and timeously with all candidates, ensuring transparency and respect throughout the recruitment journey
* Drive continuous improvement by identifying process enhancements, recommending system optimisations, and championing best practice implementations
* Ensure all recruitment activities comply with regulatory requirements and organisational policies, maintaining rigorous documentation and audit trails
* Monitor recruitment metrics and key performance indicators, taking decisive corrective action to meet targets and optimise outcomes
* Stay ahead of recruitment trends and market developments, bringing fresh insights and innovative approaches to talent acquisition
* Coordinate interview scheduling, assessments, and background checks, ensuring seamless candidate progression through our recruitment pipeline
* Invest in your own professional development, pursuing relevant training and certifications to enhance expertise and career progression

  

**Qualifications** **Minimum Qualifications**

* Bachelor’s degree in Human Resources or related discipline
* Post graduate degree is preferred but not essential

**Minimum Experience**

* At least 3\-5 years in a talent acquisition role ideally within professional services, interacting with various stakeholders in a fast paced organization
* In\-depth understanding of recruitment processes, trends, and best practices across multiple functional areas
* Excellent interpersonal and communication skills, with the ability to connect with professionals across diverse domains
* Proficiency and hands\-on experience with applicant tracking systems and other recruitment tools
* Ability to adapt to changing priorities and excel in a fast\-paced, multi\-faceted environment
* Strong written communication skills

  

**Additional Information** *Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.*


**Be careful of Recruitment Scams:** Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

  

To help you look out for potential recruitment scams, here are some Red Flags:

* **Upfront Payment Requests**: Deloitte will never ask for any upfront payment for background checks, job training, or supplies**.**
* **Requests for Personal Information**: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
* **Unprofessional Communication**: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

  

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.



At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.


We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.


We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.


If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.

Internal Client Services - Talent Acquisition: Senior Consultant

**Overall Purpose of the job:**  

 Attain new accounts for the business in line with Targets as set from time to time  

 Ensure client’s needs and expectations are met by the business  

 Maintain knowledge and awareness of competing products/services, discount and pricing  

structures, and overall strengths and weaknesses in order to determine how best to service  

and motivate accounts to stay with the business and create new customer relationships  

 Ensure profitable sales volume and strategic objective targets are met  

 Assess, clarify, and validate the consumers’ needs on an ongoing basis, maintaining high  

customer satisfaction ratings that are up to the business’s standards  

 Work closely with the customer support and resource management departments in an  

effort to meet customer performance objectives as well as the customers’ expectations  

through complimentary cross\-functional efforts  

 Regular follow up of orders  

 Assist with timely collections of outstanding invoices  

 Managing any issues that may arise with both internal and external customers  

 Help develop initiatives to increase customer satisfaction and retention  

 Assist the Company’s management with company\-wide strategic planning  

 Ensure works are executed as per company policies and procedure  

 Prepares detailed reports dependent on each consumer’s requirements  

  

**Minimum qualifications and experience:**  

 Matric / Grade 12  

 Relevant qualification/degree advantageous  

 Minimum 3 years’ experience  

 Excellent verbal and written communication skills  

 Computer Literate (MS Office, Excel, PowerPoint)  

 Great Interpersonal Skill  

  

**Attributes:**  

 Action orientated  

 Time Management  

 Planning and Organizing  

 Attention to detail  

 Problem Solving  

 Analytical  

 Be comfortable with working in a fast paced and pressurised environment ***We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria. Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Customer Relations Manager

**The overall purpose of the job:** We are looking for an HR Filing Clerk to perform various administrative tasks and support our HR department’s daily activities.

 **File Clerk Job Responsibilities:**

* Uploads digital files and data.
* Organizes and archives records and documents.
* Makes copies of paperwork and distributes as needed.
* Retrieves data and files for other departments and personnel.
* Uses alphabetical and numerical systems to organize paper and electronic records documents.
* Checks paperwork, digital forms, and files, updating or correcting documentation as needed.
* Updates filing systems and devises new filing and organizational and storage systems for data and documents as needed.
* Creates new files and provides needed information on forms and reports.
* Secures and protects the privacy of documents.
* Scans paper documents and verifies that scanned documents are clear and legible.
* Processes requests for files and data.
* Records when and what documents have been borrowed and returned.
* Monitors filing materials and office supplies and works with vendors to secure needed supplies, or reports when new purchases need to be made to purchasing officer.
* Discards documents when required in accordance with official procedures.
* Transcribes audio and video content.
* Operates office equipment.
* Looks for ways to improve filing systems and designs forms and templates for data entry.
* Types and performs data entry.
* Works with warehouse personnel or outside storage vendors to assure safe archiving of documents.
* Checks and corrects documentation and placement of previously filed documents.
* Send out Telegrams as and when needed.

**File Clerk Qualifications/Skills:**

* Strong organizational skills
* Attention to detail
* Integrity, discretion, and respect for confidentiality and privacy
* A dedication to preserving information and materials
* Adept typing, word\-processing, and data entry skills
* Clear handwriting
* Ability to read and understand a wide range of materials
* Verbal communication and interpersonal skills
* Research and critical thinking skills

**Experience Requirements:**

* Knowledge of basic office and administrative software such as MS Office
* Experience working in an office setting
* Previous clerical experience
* Experience working with file\-keeping

 **OTHER PERSONALITY ATTRIBUTES \& CORE COMPETENCIES:**

* Ability to maintain confidentiality and handle office maters with utmost professionalism.
* Strong interpersonal and communication skills with diplomacy and tact to interact effectively at all levels.
* Organising skills.
* Assertiveness.
* Initiative skills.
* Attention to detail.
* Team player.
* Self\-development and that of others.
* Self\-motivated \& Independent operator.
* Sensitivity to confidential matters is required
* High emotional intelligence (EQ) required.
* Professional interpersonal communication (written and verbal).
* Build relationships across the business
* Ownership and accountability and decision making skills.
* Honesty as a central value

 ***We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful***

HR Filing Clerk

Dis\-Chem Pharmacies’ in Midrand has an opportunity available for a Payroll Team Leader to join the Head Office team. The purpose of the role is to effectively supervise and administrate set payroll functions in accordance to Dis\-Chem\`s business requirements and strategic operations. Maintain employee files and information on the relevant systems and maintain absolute confidentiality thereof. **Minimum Requirements…**


Essential:

* Grade 12 – Matric or Senior Certificate and / or a relevant Accounting Qualification
* 5\+ years of payroll experience, with 2–3 years in a supervisory or managerial role.

**Job Specification...**  

  

Payroll Management:  

* Supervise all the payroll related activities and ensure all policies and procedures related to payroll activities are adhered to.
* Effectively manage all payroll related changes within Dis\-Chem.
* Run Dis\-Chem payroll as per standard operating procedures when the Payroll Manager or Payroll Support Administrator is unable to.
* Assist payroll staff with queries and errors on master data.
* Assist payroll staff with leave errors and corrections thereof.
* Ensure KRONOS overtime corrections are given to Payroll Administrators to process.


Payroll Administration:  

* Adhere to Dis\-Chem payroll policies and standard operating procedures when performing duties.
* Sign off all relevant documentation received from the Recruitment team or Department Managers when loading new employees onto SAP.
* Sign off banking details once loaded.
* Sign off all terminated employees captured on SAP and ensure their salaries are captured according to termination documentation.
* Ensure all job title and department changes are captured when relevant documentation is received, and necessary signatures are present.
* Sign off employee provident fund, medical aid and any other relevant documentation as administrated and captured according to Dis\-Chem standard operating procedures.
* Ensure additional payroll payments, garnishees, loans etc. are made as per standard operating procedures when required.


Reporting:  

* Assist with generating reports for regions and other relevant stakeholders when required.


Communication:  

* Follow up with stores regarding relevant outstanding or incorrect documents that need to be processed.
* Inform management of any discrepancies regarding systems, documentation or hours worked and act accordingly.
* Assist payroll administrators with any payroll queries they might have and if necessary direct the queries to the relevant people and or management.


Problem Solving:  

* Escalate unresolved problems or concerns to the Payroll Manager to facilitate the problem\-solving process.


Banking:  

* If the Payroll Support Administrator is not in, ensure:
	+ If there are payments to be processed, ensure to do daily banking, these payments could be ZEFT extract or manual payments.
	+ Report for all manual payments is updated as per schedule received from Payroll Support Admin.
	+ That cut off times are adhered to, except for emergency payments \- these out of normal time payments must be the exception.
	+ Supporting documentation for payment to be made must be supplied before batches are approved for payment by Payroll Manager.


Team Supervision:  

* Assist the Payroll team daily for them to perform their functions and duties better, more productively and efficiently.
* Be the second in command in the absence of the Group Payroll Manager.
* Ensure the department receives the necessary support to function optimally on a daily basis.
* Assist the Payroll team with any issues and concerns they might have in a professional and productive manner and refer any unresolved or complex matters to the relevant people.
* Adhere to Dis\-Chem policies and procedures regarding staff performance and/ or non\-performance including all other Human Resource functions and duties.

**Competencies...**  

Essential:

  

* Knowledge on payroll policies and procedures.
* Makes timely, informed decisions that consider the facts, goals, constraints, and risks. Identifies, collects, and organises data for analysis and decision\-making.
* Presents a clear vision about what needs to be achieved. Understands and analyse current position and resources required to execute.
* Communicates in a confident and forceful manner to achieve the required goal without being aggressive.
* Builds constructive working relationships characterised by a high level of acceptance, cooperation, and mutual respect.
* Demonstrate an underlying drive to ensure that quality is not compromised. Corrects mistakes and takes action to ensure they do not re\-occur.
* Adapts to changing business needs, conditions, and work responsibilities. Able to effectively deal with change and diverse people.
* Enforces governmental laws, rules, and regulations, and initiates enforcement actions in a way that the public perceives as fair, objective, and reasonable.
* Structures and directs others’ work on projects or programs.
* Microsoft Office (Word, Excel, PowerPoint, and Outlook) SAP payroll.

**Special Conditions of Employment...**

* South African citizen
* MIE, clear criminal and credit
* Driver’s license and/or own reliable transport

**Remuneration and Benefits...**

* Marketed related salary
* Medical aid
* Provident fund
* Staff account

**ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN\`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.**  

  

**Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Payroll Team Leader - Midrand

**Job Description**  

  

The above position is vacant in Midrand, reporting to the Area Manager. The overall purpose of this position is to manage several Clients in covering the following key areas, client liaison, HR /IR matters, fleet management, expenses control, Investigations and to ensure the posting of Security officers, that all site security requirements are adhered to and that the Client’s needs are met. **Minimum Requirements**

* Matric/Grade 12 Certificate or equivalent.
* PSIRA Grade A registered.
* Valid Driver’s License with own reliable transport is required.
* At least 10 years’ experience in the security industry.
* At least 5 years’ experience in the Operational Security Management structure.
* Working knowledge of the Firearm Act and Firearm competency for Business Purposes.
* Staff management experience is required.
* Computer literacy with expert knowledge of the complete Microsoft package.
* No criminal record or any pending cases.
* Sound planning, administration, interpersonal communication and client liaison skills are required.
* Strong leadership and organisational skills as well as good interpersonal and communication skills are essential.
* Knowledge of ISO 9001:2008 Quality Management and its requirements.

**Key Performance Areas: (not totally inclusive):**

* Maintaining good relations between Fidelity Security Services Group and the Client with regard to security services rendered
* Managing allocated areas to ensure that contractual requirements are met as stipulated by the Client
* Ensuring that all Security Officers on site meet the contractual requirements as stipulated by the Client
* Constantly evaluating the service levels provided and making recommendations to the Client regarding the improvement of services
* General management and supervision of security staff to ensure that required performance is met at all times
* Dealing with all required administration matters
* Liaising daily with management on various operational issues
* Liaising daily with Regional Management on various Operational matters.
* Ensuring that all HR related queries are dealt with promptly.
* Formulate disciplinary actions \- Strong HR/IR Skills.
* Ensuring the timeous submission of reports to both client and to the Regional Office.
* Submitting relevant weekly / monthly incident and general reports to Management.
* Investigating incidents and reporting on such.
* Pro\-active planning on various sites and clients.
* Must have sound knowledge of the ISO 9001:2008 Management System.
* Must have Estates Experience

**Other personality attributes:**

* Assertiveness
* Initiative
* Strong leadership ability
* Presentable

**Core Competencies:**

* Analytical, Critical Thinking \& Planning skills
* Leadership \& Self Development
* Goal Setting \& Organisational skills
* Driving \& Managing change
* Driven for results
* Interpersonal skills
* Communication direction \& skills
* Development of others
* Customer focus
* Teamwork

 ***We reserve the right not to make an appointment to any advertised position. Whilst preference is always given to existing employees the choice made is purely on merit, historically disadvantaged candidates and black female candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful***

Operations Manager

**Overall Purpose of the Job:**

The Corporate Accounts Manager \& Tenders (CAM) is responsible for managing and growing key corporate accounts, driving business retention, and securing new opportunities through proactive tender and proposal management. The role focuses on building long\-term strategic partnerships, maximizing revenue potential, and ensuring customer satisfaction through tailored business solutions and effective account management.

**Key Duties \& Responsibilities:**

* Account Management \& Business Development
* Manage a portfolio of key corporate accounts to ensure retention, satisfaction, and growth.
* Develop and implement strategic account plans aligned to overall business objectives.
* Identify and pursue new business opportunities within existing accounts and targeted industries.
* Build and maintain strong, long\-term relationships with decision\-makers, procurement teams, and stakeholders.
* Monitor market trends, competitor activity, and industry developments to identify opportunities and mitigate risks.

**Tender \& Proposal Management**

* Oversee the full tender process — from opportunity identification and pre\-qualification to submission and post\-award handover.
* Coordinate tender responses by collaborating with cross\-functional teams (finance, operations, compliance, etc.) to ensure timely, accurate, and competitive submissions.
* Prepare detailed proposals, quotations, and pricing models that align with client requirements and company profitability goals.
* Maintain a centralized database of tenders, proposals, and contract renewal timelines.
* Ensure compliance with tender requirements, internal policies, and legal obligations.

**Financial \& Operational Accountability**

* Achieve designated sales targets, profit margins, and strategic growth objectives.
* Track account performance, analyse data, and provide accurate forecasts and reports to management.
* Support credit control by ensuring timely collections and addressing outstanding payments with clients.
* Develop and manage annual account budgets and revenue plans.

**Customer Experience \& Retention**

* Act as the primary point of contact for key accounts, ensuring effective communication and issue resolution.
* Work closely with customer support, operations, and implementation teams to deliver exceptional client experiences.
* Lead initiatives to improve service quality, client engagement, and overall satisfaction scores.
* Proactively identify and resolve account\-related issues or risks before they escalate.
* Strategic \& Cross\-Functional Collaboration
* Partner with internal departments to align operational delivery with client expectations.
* Provide insights to management for strategic decision\-making and business planning.
* Participate in business reviews, performance meetings, and client presentations.
* Contribute to continuous improvement of sales and tender processes.

**Minimum Qualifications \& Experience:**

* Matric / Grade 12 (essential)
* Relevant tertiary qualification in Sales, Marketing, Business Management, or a related field (advantageous)
* Minimum of 3–5 years’ experience in Key or Corporate Account Management and/or Tender Management
* Proven track record in securing and managing large corporate clients
* Strong commercial and negotiation skills
* Excellent verbal and written communication abilities
* Proficiency in MS Office Suite (Word, Excel, PowerPoint); CRM software experience advantageous
* Previous experience in Telematics, Security, or Technology industries beneficial

**Key Competencies \& Attributes:**

* Strategic thinker with strong business acumen
* Excellent planning and organizational skills
* Analytical and detail\-oriented
* Strong problem\-solving and negotiation abilities
* Confident communicator who can influence at all levels
* High energy, results\-driven, and resilient under pressure
* Ability to manage multiple priorities in a fast\-paced environment

**Performance Indicators:**

* Achievement of sales and retention targets
* Tender success rate and turnaround efficiency
* Client satisfaction and engagement levels
* Accuracy and timeliness of reporting and forecasting
* Growth of existing accounts and new business acquisition

***We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.*** 

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Pay: R1,00 \- R2,00 per month

Work Location: In person

Corporate Accounts Manager & Tenders (CAM)

**Company Description** **About Africa Talent**


Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent.


The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges.


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent \- is where you will find unrivalled opportunities to succeed and realize your full potential.


Africa Talent plays a critical role in Deloitte’s global audit delivery model, providing high\-quality, cost\-effective support to our Netherlands engagements. As a Junior Manager, you will:

* Work on complex, meaningful audit engagements supporting major clients
* Develop expertise in supporting international audit teams
* Build a global network and gain exposure to diverse industries and business models
* Contribute to Deloitte’s commitment to delivering exceptional client value
* Be part of a growing, dynamic team in a vibrant business hub


Key responsibilities

* Create, driving \& own the learning roadmap for Africa Talent professionals
* Ensuring that Africa Talent skill development aligns with our client need


What’s in it for you?

* An ever dynamic and growing internal scaleup with a purpose
* The stability and trustworthiness of a purpose driven global brand, ready to build your own future and add to Africa’s prosperity
* Being the driver of Africa Talent’s day\-to\-day operations
* A competitive package of benefits
* A hybrid work environment with possibility to work at home some days
* A driven and ambitious team that looks to you for making the team tick

 **Job Description**  

As a Junior Manager, you will be a key contributor to our integrated delivery model, serving a variety of clients and supporting complex audit engagements for our Netherlands business. With your expertise, you will:

* Serve a variety of clients across different industries and geographies
* Audit complex items in financial statements with professional skepticism
* Help define and execute audit strategies aligned with Deloitte’s global standards
* Support Netherlands engagements with high\-quality, cost\-effective audit delivery
* Make a difference in the area of ESG (sustainability) and emerging audit challenges
* Develop and mentor junior team members, fostering a culture of excellence


Key Responsibilities

* Developing audit strategies: Collaborate with partners and managers to develop comprehensive client service plans and audit strategies
* Risk identification \& recommendations: Identify issues and risks at the client and provide clear, practical recommendations
* Audit execution: Take primary responsibility for defining and executing the audit strategy, ensuring alignment with Deloitte’s quality standards
* Client reporting: Provide necessary input for both internal and external client reporting, ensuring timely and accurate communication
* Complex audit items: Audit complex items in financial statements, applying professional judgment and analytical thinking
* Financial statement review: Review financial statements and ensure they comply with all statutory requirements and accounting standards
* Team integration: Work effectively to foster an environment of professional excellence and continuous improvement mindset
* Engagement management: Understand the importance of effective engagement management and deliver on engagement economics metrics in alignment with stakeholder expectations

  

**Qualifications**  

* Completed university degree in Accounting, Finance, or related field
* Completed the Certified Accountant (CA) qualification
* Minimum 3 years of professional experience as an accountant or auditor
* Preferred experience 4 years of professional experience
* Fluent English (spoken and written) – essential for supporting Netherlands engagements Proficiency in Afrikaans or Dutch is advantageous


Preferred Qualifications

* Experience in audit delivery and supporting international engagements
* Knowledge of IFRS
* Experience with audit technology and automation/AI tools
* Exposure to ESG and sustainability audit topics
* Experience in a Big 4 or similar professional services environment

  

**Additional Information**  

We are always interested in talking with professionals about their next career experience. If you have a passion for learning from talented people and benefit from the support of a global organization and network, apply online now.


If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.


At Africa Talent by Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonably accommodating persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

*Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.*


**Be careful of Recruitment Scams:** Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

  

To help you look out for potential recruitment scams, here are some Red Flags:

* **Upfront Payment Requests**: Deloitte will never ask for any upfront payment for background checks, job training, or supplies**.**
* **Requests for Personal Information**: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
* **Unprofessional Communication**: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

  

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.



At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a

Africa Talent by Deloitte- Junior Manager

Job Description: HR Administrator- Midrand Salary: R15 000 to R20 000 Position Title HR Administrator Department Human Resources Reports To HR Manager / HR Business Partner Job Purpose The HR Administrator provides comprehensive administrative support to the Human Resources department and assists with the effective delivery of HR processes and services. The role is responsible for maintaining accurate employee records, supporting recruitment and on-boarding, administering HR documentation, assi…

HR Administrator

**Company Description**
**About Africa Talent**
 Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa in order to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent.
   

  

 The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges.
   

  

 Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent \- is where you will find unrivalled opportunities to succeed and realize your full potential.
   

  

 This new team is a true encapsulation of hybrid work whereby you gain access and exposure to learn from and engage with colleagues in South Africa and across Europe, while working virtually from your local Deloitte office, or from home.
   

  

 The learning consultant is key to the continued development of our Africa Talent Professionals and key to the value we add to making our clients responsible businesses. Being a quickly growing division also brings ample opportunities for personal growth in the role.
   

  

**Job Description**
**Main Purpose of the Job**
 The role requires a seasoned and capable HR Consultant with strong generalist HR experience, sound judgement, and the ability to independently manage key elements of the employee life cycle. Working closely with the HR Manager, the successful candidate will support the execution and delivery of the Africa Talent People and Purpose Strategy to internal clients and Deloitte member firms. This role requires a high level of attention to detail, quality, integrity, confidentiality, and accountability, ensuring that HR processes, reporting, data, governance requirements, and employee interactions are managed accurately, professionally, and consistently across the business.
   

  

 The successful candidate will proactively identify opportunities to improve HR processes, strengthen controls, enhance service delivery and drive efficiencies across the employee life cycle.
   

  

**Successful Candidate will therefore be:**
* A trusted advisor to leaders and employees.
* A role model for integrity, professionalism and accountability.
* A custodian of confidential employee information.
* A driver of exceptional employee experience and operational excellence.
* A contributor to the future growth and maturity of the HR function.
* Someone capable of growing into a broader HR leadership role over time.


**Qualifications**
* Bachelor’s Degree in human resources or related field


**Experience**
* At least 2 years’ experience at consultant level within HR
* Advance Level of Excel and PowerPoint
* Data Analytics and Data Analysis


**Key Behaviours**
**Integrity:**
* Demonstrates honesty and transparency.
* Takes accountability for outcomes.
* Escalates concerns appropriately.
* Handles confidential information with discretion.


**Ownership:**
* Takes responsibility for seeing work through to completion.
* Proactively identifies and resolves issues.
* Delivers against commitments.


**Judgement:**
* Makes sound decisions.
* Knows when to escalate.
* Balances employee, business and legal considerations.


**Continuous Improvement:**
* Challenges existing ways of working constructively and identifies opportunities to improve processes, service delivery and operational effectiveness through innovation, simplification and the use of technology.


**Accuracy and Attention to Detail:**
* Produces accurate, complete and high\-quality work.
* Validates information before communicating it to stakeholders.
* Maintains a high level of care when handling employee information, reporting and HR documentation.
* Ensures decisions, records and communications are factually correct and aligned with governance requirements.


**Key Competencies**
* Strategic Impact: Supports the delivery of HR services aligned with Africa Talent’s strategic objectives, demonstrating sound judgement, ownership, and the ability to work with minimal supervision.
* Client Impact (Internal/External): Collaborates effectively with internal teams, stakeholders, and clients to deliver accurate, professional, and high\-quality HR support.
* Operational Effectiveness: Executes HR processes efficiently and accurately, proactively identifying risks, gaps, and service delivery concerns for timely resolution.
* Team Development: Provides constructive feedback to peers and supports team growth.
* Budgets/Profitability: Utilises time, equipment, and resources efficiently.
* HR Reporting, Data Integrity \& Audit Compliance: Demonstrates strong attention to detail in preparing HR reports, maintaining employee records, validating data, and ensuring compliance with internal policies, governance standards, and external audit requirements.
* GBS Audits: Manages the end\-to\-end execution of quarterly GBS audit requirements, ensuring completeness, accuracy, timely submission, and appropriate evidence retention.


**Role\-Specific Responsibilities**
**Operational Effectiveness**
* Independently support and execute standard HR processes across the employee life cycle, Induction, Onboarding, Exits, HR Reporting, Performance Reviews, Compensation/Bonus Processes, Talent Reviews, Data Integrity, Governance, Data Analytics, Transfers, Maternity, Job Descriptions, and Grading, ensuring accuracy, consistency, confidentiality, and adherence to agreed processes.
* Manage contractor and flexible workforce processes.
* Arrange logistics for Onboarding, including business\-specific induction and virtual/in\-person presentations.
* Manage the Probation Process – booking meetings and collating feedback ahead of the meetings.
* Manage the Citrix and Virtual desktop processes with Operations for an effective on\-boarding; exit and transfer of ATD employees.
* Ensure accurate, complete, and timely payroll input for all HR lifecycle events, including new hires, terminations, maternity leave, unpaid leave, transfers, and other employee movements.
* Maintain accurate and up\-to\-date schooling information and qualifications data for ATD employees, ensuring data quality and integrity.
* Maintain and communicate accurate employee movement information to relevant stakeholders, including Finance, Operations, Payroll, and Planning, ensuring timely and reliable updates.


**Employee Relations**
* Support the HR Manager in managing complex employee relations matters, including investigations, misconduct processes, grievances, poor performance and disciplinary matters i.e. minute\-taking; file preparations etc.
* Collaborate with OGC in terms of Panel Outcome (Asset Damages) matters – manage end to end.
* Independently manage routine, non\-complex employee relations matters with minimal support and supervision, ensuring fairness, confidentiality, accurate documentation, and alignment with HR governance requirements.


**Performance Management**
* Prepare accurate Talent Review data for Talent Leads, including Snapshot and Utilisation data, ensuring information is complete, reliable, and quality checked before submission.
* Prepare accurate and well\-structured Round Table schedules in line with the performance management cycle.
* Set up Round Table discussions for Mid\-Year and Year\-End Reviews, en

Africa Talent by Deloitte – HR Consultant

**Company Description** **About Africa Talent**


Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa in order to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent.


The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges.


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent \- is where you will find unrivalled opportunities to succeed and realize your full potential.


This new team is a true encapsulation of hybrid work whereby you gain access and exposure to learn from and engage with colleagues in South Africa and across Europe, while working virtually from your local Deloitte office, or from home.


The learning consultant is key to the continued development of our Africa Talent Professionals and key to the value we add to making our clients responsible businesses. Being a quickly growing division also brings ample opportunities for personal growth in the role.

 **Job Description****Main Purpose of the Job**


The role requires a seasoned and capable TA Consultant with strong Talent Acquisition experience, sound judgement, and the ability to independently manage key elements of the recruitment life cycle. Working closely with the TA Manager, the successful candidate will be responsible for recruitment related tasks.

 **Qualifications**  

* Bachelor's Degree in Human Resources, Industrial Psychology, Business Management, or a related field.
* Relevant recruitment or talent acquisition certification will be advantageous.

**Experience**

* 3\+ years of Talent Acquisition or Recruitment experience.
* Experience recruiting within professional services, consulting, financial services, technology, or corporate environments.
* Proven track record of successfully sourcing and placing mid\-to\-senior level professionals.
* Experience managing multiple vacancies simultaneously in a fast\-paced environment.
* End to end Graduate recruitment
* Smart Recruiter experience or recruitment CRM experience
* MIE and Smart screen experience

**Key Performance Areas:**

**Strategic Impact:**

* Co\-ordinates activities or events for the team, function or service area in support of the defined strategic objectives.

**Client Impact: External / Internal:**

* Monitors client needs relating to role and adapts to changing requirements
* Defines and proposes ways to improve processes and /or systems to enhance the delivery to the business
* Manage the full recruitment lifecycle across various business units and consulting functions.
* Partner with hiring managers to understand workforce requirements and develop effective recruitment strategies.
* Source, attract, and engage top talent through multiple sourcing channels, including LinkedIn, job boards, referrals, networking, and direct search methodologies.
* Conduct candidate screening, competency\-based interviews, and assessments.
* Coordinate and facilitate interviews between candidates and stakeholders.
* Provide market intelligence and recruitment insights to hiring managers and business leaders.

**Operational Effectiveness**

* Effectively coordinates processes to ensure that deadlines are met
* Checks for accuracy in all processing of information
* Mitigates risk factors through thorough evaluation of requirements and documentation
* Provides accurate and detailed reporting as relevant to the role
* Supports team / business with assistance on overflow work that arises to ensure effective delivery to business
* Works within approved budget and timelines

**Development/Growth of team**

* Actively works to address own identified development areas

**Budgets/Profitability**

* Effectively uses time, equipment and resources
* Accurately and timeously records any costs incurred in work processes

**Differentiators for this specific role**

* Clear understanding of all stakeholders internally and externally to ensure appropriate level of communication
* Responsible for the effective scheduling of all candidate interactions with the firm. This includes:
* Talent Advisor interviews
* Business interviews
* Case Studies
* Psychometrics
* Adheres to all policies and procedures relating to the recruitment process
* Takes responsibility and accountability for integrity of system data in their part of the process
* Responsible for the timely coordination of all background and legal checks
* Takes ownership of ensuring top class service during every interaction with candidates. This includes:
	+ When candidates are present at all Deloitte interactions
	+ Preparation and presentation of interview packs
	+ Preparation and presentation of case study material
	+ Ensures that all stakeholders experience an overwhelming sense of attention and professionalism with each interaction – create a feeling of engagement and connection!
* Effectively manages resolution of queries related to their function
* Responsible for Graduate recruitment
	+ Marketing
	+ Strategy
	+ Candidate management
	+ Client relationship and managing the client expectations and needs fulfilling
	+ Administration
* Other Recruitment sourcing, support and administration
* Provide support with HR administrative activities on an ad hoc basis, as required

**Key Competencies required / Talent Standards Capabilities:**

**Leadership Capabilities**

* **Living our Purpose** \- Identifies and embraces our purpose and values and puts these into practice in their professional life
* **Influence** \- Builds relationships and communicates effectively in order to positively influence peers and other stakeholders
* **Performance drive** \- Seeks opportunities to challenge self; teams with others across businesses and borders to deliver and takes accountability for own and team results
* **Strategic direction** \- Understands objectives for clients and Deloitte, aligns own work to objectives and sets personal priorities
* **Talent development** \- Develops self by actively seeking opportunities for growth, shares knowledge and experiences with others, and acts as a strong brand ambassador

**Core Professional Technical Capabilities**

* Competent in full MS Office suite
* Sound knowledge of all work processes related to the role
* Good reporting skills

**Core Professional Behavioural Capabilities**

* Effective communication skills, both written and verbal
* Excellent attention to detail
* Planning and organising skills
* Focus on delivery
* Strong relationship building and interpersonal skills at all levels
* Ability to solve more complex issues without assistance
* Good business acumen

 **Additional Information**  

We are always interested in talking with professionals about their next career experience. If you have a passion for learning from talented people and benefit from the support of a global organization and network, apply online now.


If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.


At Africa Talent by Deloitte, we want everyone to feel they can be themselves and to thrive

Africa Talent by Deloitte – Talent Acquisition Consultant

**Company Description** **About Africa Talent**


Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent.


The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges.


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent \- is where you will find unrivalled opportunities to succeed and realize your full potential.

 **Job Description**  

* Provide independent secretarial, administrative and organisational support to senior leaders.
* Manage complex calendars, meetings, travel and events. Prevent conflicts and ensure leaders are well prepared.
* Plan work, manage changing priorities and meet deadlines.
* Act as a trusted adviser. Understand business needs, give practical advice and suggest better ways of working.
* Build strong relationships with local and international stakeholders.
* Prepare clear and accurate emails, briefings, meeting materials and basic reports.
* Handle sensitive information with care and represent senior leaders professionally.
* Use Outlook, Teams, expense tools, templates and approved AI tools to improve efficiency.
* Follow Deloitte policies and raise risks or concerns when needed.
* Support and mentor other Executive Assistants, share knowledge and give useful feedback.


Key Stakeholders  

You will work mainly with Partners, Directors, Deloitte teams, Deloitte Global colleagues, clients and external service providers.


What Success Looks Like  

You deliver accurate work on time, manage priorities well and respond quickly. You understand business needs, use good judgement and improve processes. You work well with people from different levels and cultures, accept feedback and act with integrity.

 **Qualifications**  

* Relevant higher education, or an equivalent mix of education and experience.
* Five to eight years of relevant experience in executive or management support.
* Strong planning, organisation, priority management and stakeholder skills.
* Excellent written and spoken English.
* Good judgement, attention to detail and practical problem\-solving skills.
* Strong digital skills and confidence using workplace tools.
* Respect for different cultures and the ability to adapt your communication style.
* Integrity, discretion, teamwork, resilience and a willingness to learn.
* Willingness to work in a hybrid model.


What We Offer  

You will work with senior leaders and international colleagues in a diverse, supportive and hybrid environment. You will grow your skills, build your network and help improve Management Support services.

 **Additional Information**  

We are always interested in talking with professionals about their next career experience. If you have a passion for learning from talented people and benefit from the support of a global organization and network, apply online now.


If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.


At Africa Talent by Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonably accommodating persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

*Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.*


**Be careful of Recruitment Scams:** Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

  

To help you look out for potential recruitment scams, here are some Red Flags:

* **Upfront Payment Requests**: Deloitte will never ask for any upfront payment for background checks, job training, or supplies**.**
* **Requests for Personal Information**: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
* **Unprofessional Communication**: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

  

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.



At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.


We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.


We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where everyone can thrive.


If you require reasonable accommodations in relation to your disability and neurodiverse needs during the recruitment process, please let us know. We are happy to make adjustments to suit your individual needs.

Africa Talent by Deloitte - Senior Executive Assistant- Norway (2-4 Months Contract)

**Company Description** **About Africa Talent**


Africa Talent by Deloitte (Africa Talent) is a standalone division of Deloitte, owned by Deloitte Africa and Deloitte Netherlands, based in South Africa. Our goal is to meet the growing demand for Talent in Africa and Europe; by recruiting and developing Talent throughout Sub Saharan Africa in order to service the diverse needs and to enable projects at our clients. Talent employed will have the full experience of Deloitte, while getting both international and local exposure to a diverse set of clients, working remotely from Africa. It will take advantage of the demographic reality of Africa as a future source of talent for both Africa and Europe and at its core, the goal is to create employment in Africa and invest in African talent.


The ethos of our organisation is characterised by vision, purpose beyond profit and an appetite to innovate and deliver creative, high impact solutions to client challenges.


Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte – Africa Talent \- is where you will find unrivalled opportunities to succeed and realize your full potential.


This new team is a true encapsulation of hybrid work whereby you gain access and exposure to learn from and engage with colleagues in South Africa and across Europe, while working virtually from your local Deloitte office, or from home.


The learning consultant is key to the continued development of our Africa Talent Professionals and key to the value we add to making our clients responsible businesses. Being a quickly growing division also brings ample opportunities for personal growth in the role.

 **Job Description*** Support clients in aligning their accounting \& reporting to their (strategic) goals and ambitions, whilst ensuring compliance and audit readiness to strengthen client relationships and advance your career. At Deloitte.
* Draft position papers on complex accounting \& reporting issues (restructurings, M\&A transactions, impairments/CGU structures etc.) (IFRS/NL GAAP) faced by clients and ensure audit readiness thereof.
* Support clients in drafting accounting manuals that ensure consistent, understandable/practical and high\-quality application of accounting throughout the organization/group
* Assist clients with financial and/or group reporting (incl. potential GAAP conversions), audit preparation, and drafting annual accounts.
* Act as a key, specialist team member on audit engagements to support them on complex accounting topics with your expert accounting knowledge.


 Joining our Accounting \& Reporting Assurance team means being part of a dynamic, ambitious community with highly motivated colleagues. From day one, you'll help shape our integrated, technology\-driven Audit \& Assurance service offering at Deloitte Africa Talent

 **Qualifications**  

At Deloitte, collaboration with colleagues and prioritizing client success are essential. However, the most important aspect is being your authentic self, bringing your unique strengths, perspectives, and personality to the role. For the (Senior) Consultant Accounting \& Reporting Assurance position, the following qualifications are required:

* A completed (Post) Master’s degree in Accountancy, Controlling, Finance, or Economics, with eligibility to qualify as CA (SA)/CPA, or nearing completion of RA or ACCA education.
* At least 3 years of experience in Audit or a similar role.
* Strong knowledge of IFRS; familiarity with NL GAAP and US GAAP is advantageous.
* Excellent proficiency in English, both spoken and written; proficiency in Dutch is a plus.


As a (Senior) Consultant in Accounting \& Reporting Assurance, you enjoy supporting clients in analyzing and determining the accounting consequences and impacts of complex transactions and events. You combine technical accounting knowledge and (ex) auditor’s capabilities to think outside of the box when crafting accounting solutions to accommodate a client’s (strategic goals), whilst ensuring GAAP compliance and audit readiness. Additionally, you support audit teams with your expert knowledge, ensuring complex accounting topics are audited and documented well, ensuring top notch audit quality is delivered.

 **Additional Information**  

We are always interested in talking with professionals about their next career experience. If you have a passion for learning from talented people and benefit from the support of a global organization and network, apply online now.


If you believe that you meet most of the criteria above, we encourage you to apply. Deloitte is an equal opportunities employer and will ensure any reasonable accommodations are implemented as part of the recruitment and selection process.


At Africa Talent by Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonably accommodating persons with disabilities. We seek to create and leverage our diverse workforce to build an inclusive environment across the African continent.

*Note: The list of tasks / duties and responsibilities contained in this document is not necessarily exhaustive. Deloitte may ask the employee to carry out additional duties or responsibilities, which may fall reasonably within the ambit of the role profile, depending on operational requirements.*


**Be careful of Recruitment Scams:** Fraudsters or employment scammers often pose as legitimate recruiters, employers, recruitment consultants or job placement firms, advertising false job opportunities through email, text messages and WhatsApp messages. They aim to cheat jobseekers out of money or to steal personal information.

  

To help you look out for potential recruitment scams, here are some Red Flags:

* **Upfront Payment Requests**: Deloitte will never ask for any upfront payment for background checks, job training, or supplies**.**
* **Requests for Personal Information**: Be wary if you are asked for sensitive personal information, especially early in the recruitment process and without a clear need for it. Fraudulent links or contractual documents may require the provision of sensitive personal data or copy documents (e.g., government issued numbers or identity documents, passports or passport numbers, bank account statements or numbers, parent’s data) that may be used for identity fraud. Do not provide or send any of these documents or data. Please note we will never ask for photographs at any stage of the recruitment process.
* **Unprofessional Communication**: Scammers may communicate in an unprofessional manner. Their messages may be filled with poor grammar and spelling errors. The look and feel may not be consistent with the Deloitte corporate brand.

  

If you're unsure, make direct contact with Deloitte using our official contact details. Be careful not to use any contact details provided in the suspicious job advertisement or email.



At Deloitte, we want everyone to feel they can be themselves and to thrive at work—in every country, in everything we do, every day. We aim to create a workplace where everyone is treated fairly and with respect, including reasonable accommodation for persons with disabilities.


We are committed to employment equity and building a diverse and inclusive workplace across the African continent. Our recruitment processes are aligned with our Employment Equity Plan and the principles of the Employment Equity Act. Preference may be given to candidates from designated groups.


We actively support the inclusion of people with disabilities and embrace neurodiversity in the workplace. We recognise and value the unique strengths that neurodivergent individuals bring, and we are committed to creating an environment where e

Africa Talent by Deloitte- Accounting & Reporting Assurance Senior Consultant

### **About Us**


We're seeking a highly organized and detail\-driven **Recruiter** to join our team! As a key bulk recruiter, you'll provide critical support to our talent acquisition and resourcing functions, ensure seamless onboarding experiences for new hires, while maintaining staff pools, accurate records and metrics.

  


As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients **reduced costs, risk and complexities** together with **increased quality, efficiency and productivity**. We specialise in **Catering**, **Facilities Management**, **Cleaning and Hygiene**, **Pest Control**, **Protection**, **Energy**, **Procurement**, **Workspace Design**, **Engineering, Remote Camps**, and more. **Developing our people** – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. **DOWNLOAD OUR ONE\-PAGER** to find out more about who we are in a nutshell.

### **Duties \& Responsibilities**


Key Responsibilities:



1\. Coordinate and drive onboarding processes for new hires, including paperwork, documentation, and system setup.  

2\. A Provide administrative support to the talent acquisition and resourcing team, including data entry, filing, and record\-keeping.  

3\. Liaise with new hires, hiring managers, and other stakeholders to ensure smooth onboarding experiences.  

4\. Track and maintain accurate onboarding metrics, including time\-to\-productivity and new hire satisfaction.  

5\. Identify opportunities to improve onboarding processes and implement changes to enhance the new hire experience.

### **Skills and Competencies**

* Advanced proficiency in digital platforms such as applicant tracking systems
* Strong research and data base management
* Head haunting skills
* Pipeline creation and Management
* Excellent oral and written communication skills
* Proven relationship management and organization skills
* Ability to work in a changing environment
* Ability to manage pressure
* High integrity and openness with commitment to good governance
* Energetic, highly motivated and innovative in pursuit of business growth and success
* Problem solving skills
* Demonstrable expertise in recruitment across many levels
* Forward thinking
* Resourceful

### **Qualifications**

* Matric, Tertiary qualification or equivalent qualification in Human Resources Management/Industrial or Organizational Psychology would be advantageous.
* Minimum 1 – 3 years recruitment preferably in a Services Industry or Recruitment agency
* Bulk Recruitment
* Ability to set priorities and meet deadlines on multiple projects
* A demonstrated track record of consistently meeting and/or exceeding performance expectations

Recruiter

As an AI Decision Science Analyst within Industry \& Enterprise, you will help organizations make smarter, faster, and more informed decisions by combining business insight, analytics, artificial intelligence, and decision science methodologies.


You will work with industry leaders, functional experts, data scientists, and transformation teams to solve complex business challenges. Your role will involve translating business problems into data\-driven insights, developing analytical models, leveraging AI\-enabled tools, and supporting strategic decision\-making across enterprise functions.


This role is ideal for individuals who are passionate about combining technology, data, business strategy, and human\-centered problem solving to create measurable business value.

**Key Responsibilities**
========================

**Decision Intelligence \& Analytics**
--------------------------------------

* Gather, analyze, and interpret large datasets to identify trends, opportunities, risks, and business insights.
* Develop analytical models and dashboards that support enterprise decision\-making.
* Apply quantitative and qualitative analysis techniques to solve client business problems.
* Support scenario planning, forecasting, and decision modeling initiatives.
* Translate analytical findings into actionable recommendations for business stakeholders.

**AI \& Data\-Driven Business Solutions**
-----------------------------------------

* Support the development and deployment of AI\-enabled business solutions.
* Utilize generative AI, machine learning, and predictive analytics tools to improve decision\-making.
* Identify opportunities where AI can drive productivity, growth, customer value, and operational efficiency.
* Assist in evaluating AI use cases and business value realization.
* Contribute to responsible AI practices, governance, and ethical AI adoption.

**Industry \& Functional Transformation**
-----------------------------------------

* Support transformation initiatives across functions such as Finance, Operations, Supply Chain, Human Resources, Sales, and Customer Experience.
* Analyze business processes and identify opportunities for optimization and automation.
* Conduct market, industry, and competitive research to support client engagements.
* Develop data\-driven business cases and recommendations for strategic initiatives.

**Client \& Stakeholder Engagement**
------------------------------------

* Work with client teams to understand business objectives and decision\-making challenges.
* Support workshops, interviews, and stakeholder discussions.
* Prepare executive\-ready presentations, reports, and analytical deliverables.
* Communicate complex analytical findings in a clear and compelling manner.

**Innovation \& Continuous Improvement**
----------------------------------------

* Stay current on emerging AI, analytics, and industry trends.
* Contribute to the development of decision science assets, methodologies, and best practices.
* Participate in innovation initiatives and proof\-of\-concept projects.
* Support thought leadership and knowledge\-sharing activities across the practice.

  

### **Education**

* Bachelor's Degree in:
	+ Data Science
	+ Statistics
	+ Mathematics
	+ Economics
	+ Engineering
	+ Computer Science
	+ Business Science
	+ Actuarial Science
	+ Information Systems
	+ Related analytical disciplines

### **Preferred Qualifications**

* Postgraduate qualification in Analytics, AI, Data Science, Business Analytics, Economics, or Strategy.
* Certifications in AI, Machine Learning, Data Analytics, Cloud Platforms, or Visualization Tools are advantageous.

**Experience**
==============

* 0 to 2 years of experience in analytics, consulting, data science, business intelligence, or related fields.
* Experience working with data analysis and visualization tools.
* Exposure to AI, machine learning, predictive analytics, or advanced analytics is advantageous.
* Consulting, strategy, or business problem\-solving experience is beneficial.

Ind & Func AI Decision Science Analyst

**Overall purpose of the job:** The overall purpose of this position would be directly relating to the Marketing and Sales strategy for the Commercial Business while servicing the different verticals available in the Commercial market place while supporting the various sales teams within the business.

**Duties \& Responsibilities:**

* Sales and growth strategy for each of the verticals (Banking, Retail, Telco, Manufacturing, Mining, Agriculture)
* Planning, target setting and results measurement that drives Sensormatic Targets, RMR Targets, New Business Development, Sales efficiencies and productivity
* Sales recruitment standards, job descriptions and training programmes for the different sales functions within the commercial business
* Report generation weekly on Commercial Sales wins, Pipeline
* Product and pricing strategy and execution
* Working in close relationship with Group Marketing for marketing collateral that will promote and sell the commercial business solutions across the marketing verticals (lead generation, communications internally and externally, social media)
* Build strong relationships with our customers and work on a long\-term strategy to position the Commercial Business as a Trusted advisor in the System Integrator space for Electronic Security Solutions
* Establish and Build strong relationships in the Security Consultants space to ensure Fidelity is marketed in the build phase with electrical and security consultants responsible in the construction industry.
* Establish and build strong relationships within the Security Solutions Distribution channels to assist with leads and specified installers and certifications required.
* Establish a well\-defined process to manage our Tender strategy with certifications required, well defined DOA process on tender/no tender classifications

 **Minimum qualifications and experience:**

* Matric and Code 08 driver’s license.
* Senior Management certification (SMDP or similar)
* Financial acumen and certification
* Advanced skills (MS Office) and certifications.
* PSIRA registered Grade B
* Wealth of knowledge within the Electronic Security Industry with good track record and well respected within the industry (Product Certification)

**Skills and Attributes:**

  

* Exceptional Customer focused and continuous improvement
* Strong business acumen
* Excellent presentation skills
* Values driven
* 10 years’ experience in the management environment – Electronic Security Solutions across industry verticals
* Financial Acumen and
* Hands\-on, strong commercially minded leader
* Strong written and verbal communication skills
* Drive for results
* Excellent negotiation skills
* Results driven
* Ability to communicate at all levels
* Develops and Inspires Others
* Accountability
* Balances Immediate and Long\-Term Priorities
* Strong administration skills
* Managing Diversity
* Maintaining effective teams
* Attention to Detail

  

  

***We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***  

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***  

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Sales Manager

### **Job Advert Summary**

**Eduvos** is looking to appoint a Human Resources Intern on a fixed\-term basis for 6 months. The succesful candidate willbe based at Eduvos Bedfordview (Johannesburg) or Parc du Cap (Cape Town \- Bellville) campus.


**Type of Position:**



Fixed\-term


**The Position:**



To provide an administrative service to the HR function, with a primary focus on support to the HR business partnering and talent acquisition and selection functions.

### **Minimum Requirements**

**Minimum qualification:**


* A Bachelor's degree or equivalent qualification in Human Resources (BCom, HR, Administration, etc)
* Relevant experience in an HR and recruitment administrative role

### **Duties and Responsibilities**

**Responsibilities:**



As the Human Resources Intern, you will be primarily responsible for:


* Talent acquisition and selection support:
	+ Pre\-screening and longlists
	+ Maintenance of recruitment inbox
	+ Placing internal / external advertisements
	+ Scheduling of interviews and candidate assessments
	+ Contract generation
	+ Vetting
	+ Submitting new hire documentation to Payroll
* On\-boarding support
* Document and data management support
* Systems maintenance and enhancement

### **Functional and Behavioural Competencies**

**Functional and technical competencies:**


* Proven MS Office skills
* Knowledge of HR functions/processes will be advantageous
* Basic knowledge of HR systems will be advantageous


**Behavioural competencies:**


* Initiative and responsibility
* Relations and networking
* Effective communication
* Analysis and judgement / problem solving
* Systematic approach
* Steadiness (emotional tenacity)

Human Resources Intern

Recruiter Network Recruitment Job Ref NFR010739/PaB Date posted Monday, August 3, 2026 Location Midrand, South Africa Salary 450 000 Annually SUMMARY Are you a passionate HR professional who thrives in a fast-paced operational environment? POSITION INFO An exciting opportunity is available for an experienced Human Resources Practitioner to join a dynamic organisation within the food service and hospitality sector. This role is ideal for an HR generalist who enjoys partnering with operational ma…

Human Resource Practitioner

**POSITION AVAILABLE:** 
 Employee Relations and Development Officer
 



**Location:** 
 Midrand, Gauteng (Hybrid)
 



**Department:** 
 Human Resources
 



**Employment** 
 Type: Full Time, Permanent
 



**Apply directly to:** 
 recruitment@aie.ac (applications submitted via LinkedIn will not be considered)
 



  





 The Academic Institute of Excellence (AIE) is seeking a passionate and knowledgeable Employee Relations \& Development Officer.
 



  





 The Employee Relations \& Development Officer plays a critical role in fostering a positive, engaged, and productive workplace culture. This role is responsible for managing employee relations matters, supporting staff well\-being and communication initiatives, and coordinating professional development and succession planning efforts. The ERD Officer will serve as a key link between staff and leadership to ensure a harmonious, values\-driven work environment that supports both individual and organisational growth.
 



  





**Position Duties \& Responsibilities** 



* Maintain HR governance library (Policies, Procedures, Templates, Job Descriptions, Organograms, Contracts, Standard Letters, Employee Files, Version Control)
* Coordinate the organisational performance management cycle and support managers with performance improvement processes, including performance counselling, performance improvement plans and associated documentation.
* Work with department heads to identify training needs and create development plans for employees.
* Organise and coordinate internal workshops, seminars, and external training.
* Support individual development planning and track professional growth across departments.
* Assist in identifying high\-potential staff and contribute to the development of succession plans.
* Support leadership development programmes and career progression initiatives.
* Work closely with the Head of Department: HR to ensure strategic development opportunities align with workforce needs.
* Facilitate onboarding programmes to ensure new staff are successfully integrated into the organisation.
* Lead and manage conflict resolution processes in line with company policies and legislative frameworks.
* Handle employee grievances and disciplinary matters in a fair, timely, and confidential manner.
* Provide coaching and guidance to managers on performance, conduct, and employee relations issues.
* Maintain accurate records of all ER matters and support case reporting and audits where required.
* Design and implement staff well\-being initiatives and mental health support programmes.
* Coordinate staff communication campaigns and promote a culture of open dialogue and transparency.
* Develop and deliver staff engagement programmes including surveys, focus groups, and action planning.
* Support the delivery of internal recognition and reward programmes.
* Prepare statutory and regulatory HR submissions including but not limited to:



 Workplace Skills Plan (WSP) and Annual Training Report (ATR);
 



 Employment Equity (EE);
 



 Higher Education and DHET Data Submissions.
 


* Committee Involvement:



 Member: Employment Equity Committee
 



 Chair: Social Committee
 



  





**Application Requirements** 



* Bachelor’s degree in Human Resources, Industrial Psychology, Organisational Development, or related field.
* Minimum 3–5 years’ experience in HR, with a strong focus on employee relations and development.
* Proven experience with high volume HR operations.
* Proven experience handling grievances, disciplinary matters, and workplace conflict.
* Experience in learning and development, onboarding, and staff engagement.



  





**Skills and Competencies:** 



* Strong understanding of employment legislation and best practices in employee relations.
* Excellent interpersonal and conflict\-resolution skills.
* Ability to manage sensitive situations with discretion and professionalism.
* Strong facilitation and presentation skills for workshops and training.
* Organised and detail\-oriented, with the ability to manage multiple priorities.
* Excellent with MS Office and HRIS systems.
* Proficient with current technology and digital platforms, eg. Artificial Intelligence.



  





 At AIE, we're not just adapting to the future, we're building it.
 



  





 We stay agile through adaptability, lead with empathy, honour respect, and spark everything with curiosity. If this sounds like your kind of environment, we'd love to hear from you.

Employee Relations and Development Officer

Field agents are required to travel South Africa to find, engage and shortlist people who will become our field managers.

You will travel to surrounding areas, read the local market and identify key players. You will also engage with these candidates, pitch them the opportunity, interview them and report back to the office.

You are required to be street smart, a sharp judge of character, resourceful and have a good background in telecommunications, FMCG and good business etiquette.

This role requires extensive travel (1\-2 weeks at a time)

If you are keen to apply, please send CVs to recruitment@pinnaclepeople.co.za

Looking forward to engaging with you.

Pay: R10 000,00 \- R30 000,00 per month

Work Location: On the road

Field Recruitment and Expansion Specialist

THIS POSITION IS BASED IN MIDRAND AND THE CANDIDATE WILL BE RESPONSIBLE FOR ALL HR AND PAYROLL DUTIES AND WILL BE REPORTING TO THE C.E.O. THE CANDIDATE WILL BE RESPONSIBLE FOR RUNNING AND OVERSEEING THE PAYROLL AND HR DUTIES. THE CANDIDATE MUST BE FAMILIAR WITH VIP PAYROLL ADMINISTRATION DUTIES SUCH AS, CALCULATIONS, PAYSLIPS, TAX CALCULATIONS AND IRP5 PROCEDURES. IMPLEMENTATION OF UPGRADING THE HR POLICIES, SYSTEMS AND PROCEDURES. MANAGE THE EMPLOYEE LIFE CYCLE FROM ONBOARDING TO EXIT MANAGE T…

Human Resource Manager Midrand

Reference: TF001917-Danie-1 Recruitment Consultant Pretoria | Office-Based Your Sales Skills. Your Market. Your Earning Potential. You're already good at sales. Now take those skills into a career where your performance directly drives your income and progression . At Network Recruitment , part of the JSE-listed ADvTECH Group , we develop ambitious sales professionals into specialist recruitment consultants. With industry-leading training, ongoing coaching, and a high-performance environment, y…

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