Browse live sales jobs in Midrand, Gauteng. Also searched as sales representative jobs in Midrand. Salaries, top employers and how to apply. Updated regularly.

**1\. JOB PURPOSE STATEMENT (WHY THE JOB EXISTS)**  

  

The Business Unit Manager exists to lead, grow, and optimize a defined portfolio of OEM vendors, programs, and commercial opportunities, ensuring that the business unit delivers sustainable revenue growth, profitability, customer value, and strategic relevance for Mecer Inter\-Ed.  

  

This role is responsible for building and commercializing high\-value strategic partnerships with assigned OEM vendors and other relevant stakeholders, translating vendor strategy, market demand, and customer needs into compelling, high\-quality learning solutions that strengthen Mecer Inter\-Ed’s position as the preferred learning partner of choice.  

  

The Business Unit Manager is accountable for the end\-to\-end performance of the business unit, including vendor relationship management, portfolio development, sales enablement, pipeline growth, customer engagement, marketing alignment, operational compliance, and continuous improvement.  

  

Through strong market insight, disciplined execution, and close cross\-functional collaboration, the role ensures alignment to vendor requirements, supports world\-class customer experience, unlocks funding and growth opportunities, and advances the company’s mission to enable workforce capability, organizational efficiency, and business outcomes  

  

**2\. JOB OUTPUTS (WHAT THE JOB AIMS TO DO)**  

  

Key Performance Areas (KPA’s)  

  

MAIN DUTIES:  

* Strategic Vendor and Partner Leadership \- Develop, manage, and strengthen strategic relationships with assigned OEM vendors, alliance partners, and key external stakeholders to drive mutual growth, market relevance, and long\-term commercial value.
* Act as the primary business owner for the vendor portfolio, ensuring that vendor strategies, requirements, certifications, specializations, and partner expectations are understood, maintained, and converted into practical business opportunities for Mecer Inter\-Ed.
* Business Unit Growth and Commercial Performance \- Own the commercial success of the business unit by driving revenue, gross profit, market share, and customer acquisition across the assigned vendor and solution portfolio.
* Build, maintain, and convert a healthy opportunity pipeline through proactive business development, account support, partner engagement, and market expansion initiatives that increase the number of profitable clients, programmes, and partnerships.
* Programme and Portfolio Development \- Collaborate with vendors and internal stakeholders to design, enhance, and continuously improve training programmes, certifications, and enablement solutions that meet vendor standards, customer demand, and emerging market needs
* Ensure that the business unit portfolio remains relevant, competitive, high quality, and aligned to Mecer Inter\-Ed’s guiding philosophy to train, enable, and transform customers and partners.
* Customer Engagement and Sales Enablement \- Support revenue generation by working closely with account managers and sales teams as a business unit subject matter lead, contributing strategic insight, credibility, and solution positioning during customer and partner engagements.
* Conduct regular customer visits, preferably in person where practical and appropriate, together with the relevant Mecer Inter\-Ed account manager, to build executive rapport, identify skill gaps, position service offerings, discuss OEM incentives, and uncover new business opportunities across end customers and ecosystem partners.
* Marketing, Demand Generation and Market Eminence \- Plan and support targeted marketing and demand\-generation initiatives that increase awareness, credibility, and market eminence for the assigned vendor programmes and business unit offerings.
* Work with marketing, sales, and vendor stakeholders to align campaigns, events, launches, and messaging to business objectives, customer priorities, and growth targets.
* Contract, Funding and Commercial Governance \- Manage the lifecycle of vendor contracts, partnership agreements, authorizations, and programme commitments, ensuring deadlines, deliverables, renewals, and compliance obligations (accreditations or certifications) are met effectively and on time.
* Identify, secure, track, and optimize vendor funding, rebates, incentives, and co\-investment opportunities (MDF where applicable) that improve profitability, support market development, and strengthen the commercial performance of the business unit.
* Cross\-Functional Business Leadership \- Work closely with internal teams across sales, marketing, operations, finance, delivery, and leadership to ensure coordinated execution of business plans, customer solutions, and growth strategies.
* Promote collaboration, shared accountability, and effective communication so that the business unit operates as an integrated, customer\-focused, and high\-performing function within the broader Mecer Inter\-Ed business.
* Performance Monitoring and Reporting \- Monitor, analyze, and report on business unit performance, including pipeline health, revenue, profitability, vendor relationship health, programme uptake, campaign outcomes, and strategic progress against agreed targets.
* Use data, SWOT insights, and market intelligence to identify risks, opportunities, corrective actions, and innovation priorities that improve business unit performance and resilience.
* Quality, Compliance and Operational Discipline \- Ensure that all business unit activities are conducted in accordance with Mecer Inter\-Ed quality standards, vendor requirements, internal policies, and applicable regulatory obligations.
* Participate in audits, assessments, governance reviews, and continuous improvement initiatives to protect service quality, operational integrity, and the company’s reputation.
* Professional Growth and Knowledge Leadership \- Continuously strengthen personal expertise in vendor technologies, market trends, partner ecosystems, business development, and learning solutions to remain a credible and effective leader of the business unit.
* Share knowledge, mentor colleagues, and contribute to organizational learning, innovation, and capability building across Mecer Inter\-Ed.
* Travel and Market Presence \- Undertake local and international travel, where required and approved, to support vendor engagement, customer relationship development, partnership growth, programme expansion, and strategic market opportunities.
* Maintain an active presence in the market to strengthen relationships, improve visibility, and ensure the business unit remains closely connected to customer, vendor, and industry developments


AD HOC DUTIES:  

* Various tasks, beyond the above listed, from time to time.

  

**3\. QUALIFICATIONS, EXPERIENCE AND SKILLS**  

  

Qualifications and Experience  

* Bachelor’s degree in business administration, Commerce, Marketing, Information Systems, or related field
* Advantageous: Postgraduate diploma or honours in Business, Technology Management, or Education/Training Management.
* Evidence of ongoing professional development in areas such a digital transformation, cloud, AI, cybersecurity, or enterprise solutions, depending on the BU focus.
* 5\+ years’ experience in a commercial, partner, or business development role within the ICT, training, or technology services sector, with at least 3–5 years in a leadership or business unit management capacity
* Demonstrable experience managing OEM/vendor relationships, alliances, or channel ecosystems, including contract management, funding/incentives, and joint go to market planning.
* Proven track record of achieving revenue, margin, and growth targets, including building and managing a sales pipeline and supporting account teams in complex B2B deals.
* Experience working cross\-functionally with sales, marketing, operations, finance, and delivery teams to execute growth strategies and improve customer experience.
* Exposure to regional or

Business Unit Manager (Midrand)

**Overall Purpose of the job:**


To provide a superior service level to internal and external customers via all contact channels and media. Phone lists daily either outbound from landlines or working on dialler to achieve legit set sales or appointment targets with potential clients. Appointments can be either reconnections, new, upgrades, link ups or relocations.

**Minimum qualifications and experience:**

* Matric
* Post Matric qualification \- preferred
* A minimum of 1\-year customer service experience
* **A minimum of 1 year cold calling experience within a sales call centre**
* At least 1 year’s administration experience within a client\-centric environment
* Computer literacy in Microsoft Outlook, Excel, Word, and PowerPoint

**Main duties \& Responsibilities:**

* Making outbound calls on lists to try and secure sales or sales appointments or working on Dialler lists 90% of a working day.
* Answering inbound calls as well as assist customers who have specific enquiries.
* Transferring calls to other departments as and when needed.
* Handling and resolving customer complaints or escalating on calls if in scope.
* Verifying listener information
* Passing required QA results if applicable.
* Achieving business strike rate requirement, call volume requirement and daily targets on either sales or appointments or technical calls booked.
* Working as a team and assisting colleagues with daily contact centre operational issues.

**Behavioural Competencies:**

* Customer focus
* Drive and create urgency with potential clients
* Being ethical
* Passion for selling
* Good follow up skills and practices on tasks
* Negotiation skills
* Drive for results
* Action orientated
* Active listening
* Attention to detail
* Able to build report telephonically
* Resilience
* Active cold calling
* Empathy
* Adaptability
* Positiveness
* Organising
* Planning
* Time Management
* Excellent communication skills (verbal and written)
* Dealing with ambiguity
* Informing
* Integrity and trust
* Patience
* Leave effective voicemails

**Targets required:**

* Minimum of 2 confirmed appointments daily
* Minimum of 80\-100 contacts daily

CCC Tele sales cold calling Flexi Agents x 10

**Store Placement:**  

Be placed in stores according to the HP Retail Store Base and current structure, ensuring optimal coverage and representation.
  
  

**Policy Adherence:**  

Follow the policies and guidelines communicated by the store, maintaining compliance with regulations and standards.
  
  

**Weekly Meetings:**  

Meet with the Area Manager once a week for reports, concerns, feedback, plans, directives, and material handover such as POSM and challenges.
  
  

**Weekend Activations:**  

Conduct weekend activations as mandatory activities, engaging with customers and promoting HP products.
  
  

**Execution Excellence:**  

Secure the \#1 position in store for all executions, ensuring optimal visibility and prominence of HP products.
  
  

**Price Ticket Maintenance:**  

Ensure daily maintenance of correct price tickets in store, both on and off promotion, to accurately reflect pricing and promotions.
  
  

**Merchandising Execution:**  

Execute in\-store merchandising according to HP and Retailers' directives and/or planograms, maintaining consistency and quality.
  
  

**Relationship Building:**  

Build fruitful relationships with retailers and their staff, fostering collaboration and support for HP products.
  
  

**Professionalism:**  

Adhere to a dress code supplied by HP, always presenting a professional and polished image.
  
  

**Demonstrations and Engagement:**  

Conduct demonstrations as required and aligned with key SKUs and product focus, engaging with customers to showcase product features and benefits.
  
  

**Hygiene and Maintenance:**  

Ensure demo product maintenance and hygiene, always keeping demonstration materials clean and presentable.
  
  

**Event Support:**  

Provide support to retailers when HP Brand is involved with store\-related events or activities, contributing to the success of promotional initiatives.
  
  

**QUALIFICATIONS AND SKILLS:**  

High school diploma or equivalent required; additional education or training in sales or marketing preferred.
  
Previous experience in retail sales, customer service, or brand promotion preferred.
  
Excellent communication and interpersonal skills, with the ability to engage effectively with customers and retailers.
  
Strong presentation skills, with the ability to showcase product features and benefits in a compelling manner.
  
Detail\-oriented with a focus on execution excellence.
  
Ability to work independently and manage time effectively in a fast\-paced retail environment.
  
  

**ATTRIBUTES:**  

Enthusiastic and outgoing with a passion for customer engagement.
  
Professional demeanour with a commitment to representing the HP brand with integrity.
  
Adaptability and flexibility to work weekends and accommodate changing schedules.
  
Team player with a collaborative mindset and willingness to support team objectives

PRODUCT CONSULTANT

**Exciting Opportunity: Join Our Team as a Sales Consultant!**


Are you ready to unleash your potential and thrive in a dynamic sales environment? We are seeking passionate individuals to join our team as Sales Consultants, where you'll have the opportunity to make a real impact and drive success.

**Key Responsibilities:**

* Source and sell armed monitoring and response agreements, providing invaluable security solutions to our valued customers.
* Drive sales of innovative alarm system upgrades, CCTV systems, electric fences, and more to meet the evolving needs of our clientele.
* Exceed monthly sales targets through your proactive approach and dedication to customer satisfaction.

**Qualifications \& Experience:**

* Previous sales experience with a proven track record, preferably in capital goods sales, showcasing your ability to achieve and exceed targets.
* Knowledge of intruder detection equipment such as IDS, DSC, AJAX or other alarm systems is advantageous, demonstrating your technical acumen.
* Matric or equivalent qualification.
* Must have Psira Grade C

**Job Requirements \& Attributes:**

* Self\-motivated, energetic, and driven to succeed in a fast\-paced sales environment.
* Exceptional selling skills paired with strong organizational and time management abilities.
* Excellent communication, presentation, and negotiation skills to effectively engage with customers.
* Proficiency in MS Office, Email, and Internet usage.
* Presentable appearance and professional demeanor, with a valid driver's license and reliable vehicle.
* A hunter for new business opportunities with a passion for electronic and technical equipment.

**Duties:**

* Generate and close deals, leveraging both self\-sourced leads and those received internally.
* Cultivate relationships with estate agents, builders, architects, and other stakeholders to drive business growth.
* Provide daily, weekly, and monthly reporting to track progress and ensure targets are met.
* Maintain administrative duties related to sales with meticulous attention to detail.

**Performance Standards:**

* Achieve revenue sales targets and drive acquisition of new clients, maintaining strong relationships with existing clients.
* Ensure timely follow\-up on all leads and quotes to maximize conversion rates.

**Competencies (Technical \& Behavioural):**

* Drive for results and action\-oriented mindset to consistently exceed expectations.
* Customer\-focused approach with perseverance and problem\-solving skills to meet diverse client needs.
* Willingness to learn and adapt to new technical skills and technologies.
* Assertive with a sense of urgency, demonstrating adaptability and resilience in the face of challenges.


If you're ready to take your sales career to the next level and thrive in a supportive, results\-driven environment, apply now to become a valued member of our team!

 ***We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.***

***Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.***

***Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.***

Hybrid Sales Consultant - Midrand

Zakeni Realty International is looking for individuals who are self\-starters, excellent communicators, highly motivated and persistent to join their virtual team. These individuals should reside in Midrand, Centurion, Johannesburg Central and Sandton. This position reports to the Principal Property Practitioner, the primary purpose of this role is to provide sellers, buyers, landlords and tenants as well as all other stakeholders efficient and transparent real estate services. The property practitioner shall be responsible for:

*\- Cold calling*

*\- Preparing mandates*

*\- Pre\-listing input and presentation*

*\- Comparative market analysis* 

*\- Property staging and show days*

*\- Writing adverts \& loading listings*

*\- Marketing*

*\- Viewings*

*\- Preparing offer to purchase*

*\- Communication with conveyancers*

*\- Weekly review \& updates to parties*

*\- Establishing teams of key service providers i.e electricians, plumbers, conveyancers, bond originators*

Applicants must be able to pay towards the following certification:

\- Registration with the Property Practitioners Regulatory Authority (PPRA)

\- Registration for NQF4 certification

\- Fees towards PDE examination

The role is strictly commission based with a competitive commission split.

Applicants must have the following resources.

\- Smart phone

\- Laptop with reliable WiFi

\- Drivers licence

\- Reliable transport

Job Type: Full\-time

Application Question(s):

* 1\. Do you have a tertiary qualification?

2\. Do you live in any of these places Midrand, Sandton, Centurion and Johannesburg central?  
3\. Do you have a laptop?  
4\. Do you have a smart phone  
5\. Do you have a car or access to reliable transport?  
6\. Do you have sales experience?  
7\. Do you have a passion for a real estate career?

Location:

* Midrand, Gauteng (Preferred)

Work Location: Hybrid remote in Midrand, Gauteng

Intern Sales Agent (Real Estate)

**Tangent Connect** is looking for an entrepreneurial, hands\-on commercial professional to establish our presence and grow business across key African markets.


This is a market\-building role—not a desk\-based sales position. You will open doors directly with mines, develop local channel partners and build **Tangent Connect’s** brand and pipeline country by country.

**Key Responsibilities**
------------------------

* Build **Tangent Connect’s** presence in priority African markets, including Botswana, Zambia, Zimbabwe, Ethiopia and the Democratic Republic of Congo.
* Develop direct relationships with mines, mining groups, IT and operations leaders, project teams and procurement stakeholders.
* Identify mine developments, expansion projects and technology\-infrastructure opportunities.
* Create and activate local routes to market through ISPs, technology providers, EPCM firms, engineering partners and pan\-African service businesses.
* Position **Tangent Connect’s** capabilities in secure connectivity, networking, cybersecurity, managed services and technology infrastructure.
* Own the commercial process from prospecting and discovery through proposal, negotiation and deal closure.
* Grow existing accounts, win new customers and attach managed services and support agreements to project work.
* Maintain a disciplined pipeline, account plans and partner\-development plan.
* Work closely with the Principal, technical teams and strategic partners to convert opportunities into successful delivery.

**What Success Looks Like**
---------------------------

* **Tangent Connect** has a credible, visible presence in target African markets.
* Local and regional partners actively introduce and support opportunities.
* Strong direct relationships are established with priority mining customers.
* A qualified, diversified pipeline converts into new projects and recurring revenue.

**The Person**
--------------


You are a proactive, commercially sharp **go\-getter** who enjoys building something from the ground up. You are resourceful, comfortable travelling across Africa and confident engaging with customers, partners and senior decision\-makers.


You will bring experience in business development or commercial sales within technology, connectivity, networking, cybersecurity, managed services, telecommunications or systems integration. Experience in mining, industrial infrastructure, ISPs, EPCM environments or African cross\-border markets is advantageous.

Africa Business Development & Commercial Lead

**External Sales Representative – Laboratory \& Scientific Chemicals**

**Location:** Midrand, Gauteng  
**Salary:** R22,000 – R27,000 per month  
**Industry:** Pharmaceutical Laboratories \| Manufacturing Quality Control Laboratories \| Mining Laboratories \| Scientific \& Industrial Chemicals

**Position Overview**  
A well\-established supplier within the laboratory and scientific chemicals sector is seeking an experienced and technically knowledgeable **External Sales Representative** to join its team in Midrand.

The successful candidate will be responsible for developing and growing sales of **laboratory chemicals, reagents, scientific products and related solutions** to customers operating within **pharmaceutical laboratories, manufacturing quality control laboratories, mining laboratories and other scientific laboratory environments**.  
This is a field\-based sales position requiring regular customer visits throughout South Africa. The ideal candidate will combine strong technical laboratory knowledge with proven external sales ability and a successful track record of achieving sales targets.**Minimum Requirements**  
**Education**  
A relevant scientific qualification would be highly advantageous, preferably a **National Diploma or Degree** in one of the following:

* Chemistry
* Analytical Chemistry
* Chemical Engineering
* Laboratory Science
* Biotechnology
* Related Scientific Field

**Experience**  
Candidates should have:

* **3–5 years' external sales experience**
* Minimum **2 years' experience selling laboratory chemicals, scientific products or industrial chemicals**
* Experience dealing with **pharmaceutical and/or manufacturing quality control laboratories**
* Previous experience selling into **mining laboratories** would be highly advantageous
* Proven track record of achieving or exceeding sales targets
* Experience developing new business as well as managing existing customer accounts
* Ability to conduct technical discussions with laboratory personnel and understand customer applications and requirements

**Technical Knowledge**  
The successful candidate should have knowledge and/or practical understanding of:

* AR Grade Chemicals
* Laboratory reagents
* ICP applications
* AAS applications
* XRF laboratory applications
* Wet chemistry laboratories
* Sample preparation chemicals
* Laboratory quality systems
* ISO 17025 laboratory environments
* Laboratory safety requirements

The ability to understand laboratory processes and recommend suitable chemicals, reagents and scientific products according to customer applications will be important.  
**Key Responsibilities**  
The External Sales Representative will be responsible for:

* Developing and managing a portfolio of laboratory and scientific customers
* Identifying and prospecting for new business opportunities
* Growing the company's customer base within pharmaceutical, manufacturing, mining and laboratory sectors
* Conducting regular customer visits and technical sales presentations
* Building strong relationships with laboratory managers, chemists, quality personnel, procurement departments and other decision\-makers
* Understanding customer laboratory applications and identifying suitable products and solutions
* Preparing and following up on quotations
* Negotiating pricing and commercial terms within approved parameters
* Converting quotations and opportunities into confirmed orders
* Managing existing customer accounts and identifying opportunities for increased sales
* Developing the mining laboratory customer base
* Maintaining an active sales pipeline
* Managing the assigned sales territory effectively
* Monitoring customer requirements, competitor activity and market developments
* Achieving monthly sales revenue and gross profit targets
* Providing accurate sales forecasts and activity reports
* Maintaining accurate and up\-to\-date customer information on the CRM system
* Ensuring all customer visits, opportunities, quotations and follow\-ups are recorded
* Working closely with internal sales, technical, operations and management teams to ensure excellent customer service

**Computer Skills**  
Candidates should be comfortable working with:

* Microsoft Office Suite
* Microsoft Excel
* CRM systems – **Zoho experience would be advantageous**
* Sales reporting and forecasting
* ERP systems would be advantageous

**Key Sales Competencies**  
The successful candidate should demonstrate strong ability in:

* Prospecting and lead generation
* New business development
* Consultative and technical selling
* Negotiation
* Closing sales
* Account management
* Territory management
* Customer relationship building
* Sales pipeline management
* Quotation follow\-up and conversion

**Personal Attributes**  
The ideal candidate will be:

* Self\-motivated and results\-driven
* Target orientated
* Technically minded
* Professional in presentation and communication
* Confident dealing with technical and commercial customers
* Highly organised
* Able to manage a territory independently
* Proactive in developing new business
* A strong relationship builder
* A practical problem solver
* Reliable and accountable
* A person with a high level of integrity

**Travel Requirements**  
This position requires **regular travel to customer sites throughout South Africa**.  
Candidates must:

* Hold a valid South African driver's licence
* Have their own reliable vehicle, if required by the employer
* Be willing and able to travel regularly
* Be comfortable spending significant time visiting customer sites, including **mines, pharmaceutical laboratories, manufacturing facilities and quality control laboratories**

**Key Performance Indicators (KPIs)**  
Performance will be measured against:

* Monthly sales revenue targets
* Gross profit targets
* New customer acquisitions
* Customer retention
* Number of customer visits per month
* Quotation\-to\-order conversion rate
* Growth of the mining laboratory customer base
* Growth of existing customer accounts
* Sales pipeline development
* CRM compliance
* Reporting and forecasting accuracy

**Preferred Industry Background**  
Preference may be given to candidates with relevant laboratory/scientific sales experience gained with companies operating in similar markets, including organisations such as:

* Merck / Sigma\-Aldrich
* Associated Chemical Enterprises (ACE)
* Lasec
* Labotec
* Separations
* Protea Laboratory Services
* Chemetrix
* Industrial Analytical
* Scientific Group
* Kimix Chemicals
* Industrial and mining chemical suppliers

Experience with these companies is **not mandatory**; however, candidates should ideally have comparable experience selling **laboratory chemicals, reagents, scientific products or industrial chemical solutions** into relevant laboratory environments.

**Package**  
**R22,000 – R27,000 per month**, depending on qualifications, technical knowledge and relevant sales experience.

Work Location: In person

External Sales Representative – Laboratory & Scientific Chemicals Midrand, Gauteng

At **Cell C,** we are not just a telecommunications company; we are a people\-centric and consumer\-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer\-centricity, we are seeking a seasoned professional as a **Senior Manager: Service Design** to join a dynamic team of **\#Unstoppables**.  

  

**Purpose of the role:**  

Cell C is a leading telecommunications company in South Africa, committed to providing innovative solutions and exceptional service to our consumers (B2C) and business customers (B2B). Cell C is positioned as a Spirited Disruptor and values integrity, transparency, honesty, and simplicity.

**The Senior Manager: Service Design** is accountable for defining, integrating and governing the service design strategy, standards and enterprise\-wide customer journey frameworks across digital and assisted channels. The role translates customer insight, operational data, commercial priorities and technology capability into scalable service solutions that improve customer satisfaction, enable omnichannel execution and support business performance.


In addition, the role is the line manager for the UX/UI design team and is accountable for the combined service design and UX/UI discipline. It sets design direction, governs design quality across all customer\-facing touchpoints, and builds a single coherent design capability spanning end\-to\-end service journeys and the interfaces through which customers experience them.


The role provides senior functional leadership across customer journeys including onboarding, sales, support, retention, billing and digital self\-service. It oversees the portfolio of service design and UX/UI initiatives, drives cross\-functional alignment, manages design governance and mitigates customer, operational and delivery risks across the service ecosystem.


The role is transformational in nature and is expected to build service design and UX/UI capability, embed customer\-centric ways of working and position design as a sustainable organisational competence within Cell C.  

  

**Key Requirements:**  

**Functional Strategy, Service Design Leadership and Governance**

  

* Define and integrate the service design and UX/UI strategy, principles, standards and governance approach across digital and assisted customer channels
* Shape the target\-state service design roadmap and translate enterprise and functional priorities into service design plans, initiatives and measurable outcomes
* Govern end\-to\-end customer journey architecture, service blueprints, experience frameworks and design quality standards across onboarding, sales, support, retention, billing and digital self\-service
* Lead the development of current\-state and future\-state journey maps, service blueprints, process flows and experience frameworks
* Set service design direction for complex, cross\-functional initiatives and ensure alignment between customer needs, commercial priorities, operational capability and technology platforms
* Act as final design approval authority for service design and UX/UI outputs, ensuring consistency and quality across all digital and assisted touchpoints
* Govern the design system, component library and central design repository, ensuring design outputs are documented, reusable and consistently applied
* Sponsor and oversee the adoption of repeatable service design methodologies, artefacts, tools and governance forums across the organisation

**Customer Insight, Enterprise Experience Optimisation and Commercial Impact**  

* Lead the interpretation of customer behaviour, research findings, analytics, operational data and market trends to identify systemic experience gaps and improvement opportunities
* Prioritise customer journey improvements based on strategic value, customer impact, commercial benefit, operational feasibility and risk exposure
* Define and monitor experience outcomes including NPS, tNPS, customer effort, digital adoption, drop\-off, conversion and resolution measures
* Direct user research, usability testing and design validation across digital and assisted touchpoints to evidence design decisions
* Integrate accessibility, simplicity and inclusive design principles into service experience and interface standards and decision\-making
* Provide strategic recommendations that improve customer satisfaction, self\-service adoption, retention, conversion and operational efficiency

**Portfolio Delivery, Operating Model Alignment and Performance Oversight**  

* Oversee the service design and UX/UI portfolio and ensure delivery is prioritised, sequenced and aligned to transformation roadmaps, backlog initiatives and business performance priorities
* Sponsor high\-impact service design initiatives and orchestrate delivery across internal teams, external partners, technology, operations, marketing, product, retail and customer service stakeholders
* Ensure service design and UX/UI outputs are implementation\-ready and include journey maps, service blueprints, operating model impacts, process flows, wireframes, prototypes, storyboards and experience artefacts
* Govern design intent through implementation to ensure customer outcomes, operational feasibility and measurable benefits are maintained
* Ensure timeous execution of design deliverables across internal teams and external partners so that downstream business units can execute against customer experience strategy and market demand
* Track initiative performance, manage escalations, resolve cross\-functional blockers and report progress against agreed business outcomes

**Enterprise Stakeholder Alignment, Risk and Decision Influence**  

* Act as a senior advisor on service design, customer experience and omnichannel service excellence to executives, senior leaders and cross\-functional decision forums
* Influence enterprise decisions by providing customer journey insight, service design expertise, operational impact assessment and commercial implications
* Collaborate with marketing, brand, commercial, product, technology, operations, retail, customer service and analytics teams to shape roadmaps based on customer and UX insight
* Identify and mitigate systemic risks linked to customer friction, fragmented journeys, poor adoption, operational inefficiency, compliance considerations and inconsistent service experiences
* Drive alignment across prepaid, postpaid, fibre, digital, retail and contact centre environments to ensure coherent customer journeys and consistent service standards
* Stay informed on industry trends, emerging technologies, digital customer experience innovation and competitor benchmarks to shape continuous improvement

**Lead Service Design \& UX/UI Capability, People and Thought Leadership**  

* Line manage the UX/UI design team in addition to service design resources, carrying accountability for performance management, goal setting, development planning, resourcing and retention across both disciplines, in line with the approved organisational structure.
* Lead, coach and develop service design and UX/UI capability across designers, managers, specialists and cross\-functional squads, in line with the approved organisational structure.
* Build capability through mentoring, design critique, co\-creation, design forums, knowledge\-sharing and consistent application of service design and UX/UI standards.
* Chair design forums and critique sessions, and ensure design decisions, rationale and artefacts are documented, reusable and centrally stored.
* Facilitate strategic workshops, journey mapping sessions, blueprinting activities and stakeholder alignment forums to embed customer\-centric ways of working.
* Strengthen succession, capability development and knowledge management for the service design and UX/UI disciplines.
* Provide thought leadership that advances service excellence, transformation, innovation and enterprise\-wide customer impact.

 **Qualif

Senior Manager: Service Design

At Cell C, we are not just a telecommunications company; we are a people\-centric and consumer\-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer\-centricity, we are seeking a seasoned professional as an **Senior Manager: Segment Marketing** to join a dynamic team of **\#Unstoppables**. **Purpose of the Job:**

At Cell C, we are not just a telecommunications company; we are a people\-centric and consumer\-focused organisation committed to delivering exceptional experiences to our customers. In line with our dedication to customer\-centricity, we are seeking a seasoned professional to join our dynamic team as the Senior Manager: Segment Marketing. This strategic role is at the forefront of driving brand resonance and business growth, leveraging deep consumer understanding and data\-driven insights to shape and execute segment\-specific marketing strategies.


The Senior Manager: Segment Marketing plays a pivotal role in orchestrating Cell C's marketing efforts, focusing on the diverse needs of our consumer and business segments. Reporting directly to the Executive Head of Segment Marketing, this position is instrumental in defining and implementing marketing plans tailored to various segments, with the overarching goal of enhancing consideration, expanding our active customer base, increasing revenue market share, Brand Health and elevating our Net Promoter Score (NPS).

 **Main Responsibilities**  

**Segment Management**

  

* Develop, drive, and oversee the execution of segment marketing strategies aligned with Cell C's brand and business objectives, utilising insights to guide proposition, product, customer journey, and marketing initiatives
* Collaborate closely with cross\-functional teams including Brand, Product, Channel, Growth, Research \& Insights, and Data \& Analytics to develop compelling value propositions and differentiation tactics for various segments across various Lines of Business
* Monitor segment performance, analyse competitor landscapes, and identify growth opportunities to expand the customer base across the various target segments.
* Partner with Finance, Data \& Analytics to develop segmented reporting to ensure that Cell C grows across key target segments through our Lines of Business
* Assist in achieving revenue share, NPS, and brand consideration targets for key segments
* Ensure alignment of proposition, customer journey designs, imagery, and messaging with brand positioning and targeted segments
* Own the segment growth agenda across prepaid, hybrid and postpaid mobile, fixed and fibre, and SME and micro\-business, defining where Cell C plays and how it wins in each
* Define target segments and sub\-segments using research, base analytics and market sizing, and maintain the segment profiles, jobs\-to\-be\-done and value pools that the business plans against
* Translate divisional strategy into an annual segment plan and marketing calendar with quarterly milestones, named owners and measurable commercial targets
* Lead customer value proposition development end to end, from insight and concept through commercial approval to launch readiness, working with cross\-functional teams
* Manage the segment base across the customer lifecycle in partnership with CVM, covering acquisition, onboarding, usage stimulation, upsell, retention and churn

**Go\-To\-Market (GTM) Management**  

* ideation to implementation, driving proposition uptake and usage through tactical initiatives
* Uphold Cell C's brand integrity and corporate identity guidelines in all marketing endeavours
* Manage campaign delivery against go\-to\-market strategies for each segment
* Support Products, Services \& CVM team with GTM plans to ensure effective product uptake across product portfolio
* Ensure excellence in go\-to\-market execution and optimise campaign efficiencies
* Own launch readiness, confirming that systems, billing, provisioning, care scripting, terms and conditions and channel readiness are in place before go\-live
* Equip frontline channels including own retail, franchise, indirect, dealer, telesales and contact centre with segment\-specific training, sales enablement material and input into incentive design, so that the offer is sold consistently at the point of sale

**Digital and App\-Led Growth**  

* Drive adoption of digital and self\-service channels within each segment, including the Cell C app, WhatsApp, web self\-service and USSD, and grow revenue and transaction volume originating in digital channels
* Design app\-first customer journeys and migrate assisted\-service demand into digital, in partnership with Digital, IT and Customer Operations
* Apply segment data, personalisation and approved AI\-enabled marketing tools to improve targeting, relevance and conversion, within POPIA and internal data governance rules

**Regulatory Compliance and Consumer Protection**  

* Ensure that all segment offers, tariffs and customer communication comply with ICASA End\-User and Subscriber Service Charter obligations, the Consumer Protection Act, POPIA and the ASA code, with compliance designed into the offer upfront rather than remediated after launch
* Own segment\-side delivery of regulatory programmes that affect the customer offer, including out\-of\-bundle spend controls, notification thresholds, bundle validity and rollover rules, consent management and plain\-language bundle terminology
* Secure the required internal governance approvals for every offer and tariff change, including pricing, revenue assurance, legal, regulatory and product governance forums, before market launch
* Maintain a segment risk and issue register, escalating regulatory, commercial and reputational risk with recommended mitigations and clear owners

**Research / Reporting**

  

* Collaborate with Research \& Insights and Data \& Analytics teams to collect, analyse, and leverage data for informed decision\-making
* Report on campaign activities and performance, optimising strategies and tactics based on insights
* Commission and direct research briefs to Research and Analytics, covering concept and offer testing, terminology comprehension, pricing research and brand health tracking
* Maintain a single segment performance view covering acquisition, base, revenue, brand consideration and NPS, reported to the Executive on a monthly cycle
* Track competitor offers, pricing and campaign activity, and issue a recommended competitive response

**Partner \& Vendor Management**  

* Work closely with Brand and Media teams to manage agency teams effectively to maximise strategic output, creative excellence and media performance
* Collaborate with internal and external stakeholders to deliver segment\-specific marketing resources efficiently
* Builds and sustains productive relationships with external partners and solution providers; balances collaborative partnership with commercial rigour; holds providers accountable to agreed deliverables and standards
* Co\-ordinate between partners and internal stakeholders (product, sales, finance, legal and regulatory) to ensure delivered solutions meet segment needs and business KPI’s and within prescribed statutory requirements

**Commercial,** **Cost and Budget Management**  

* Support Segment Marketing budget planning, allocation, monitoring, and cost control, recommending cost\-saving measures as necessary
* Build and defend the business case for segment offers and campaigns, including volume, revenue, margin and cost\-to\-serve assumptions, and secure approval through the required commercial governance forums
* Track in\-market performance against business case and deliver a post\-implementation review with a clear recommendation to scale, amend or stop
* Manage ARPU and margin dilution risk in offer design, balancing acquisition volume against value accretion

**Team Management and Leadership**

  

* Leads and develop a small, core, high\-perf

Senior Manager: Segment Marketing

**Who are we?**

Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world\-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what\-ifs” of the world. Company values that every employee subscribes to are: Accountability, Attitude, Energy, Creativity, and Professionalism. The ideal candidate is one who has the courage to be bold and subscribes to Miway’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!**What will you do?**

Up for a new challenge, feel you can make a difference? The Broker Department is looking for an enthusiastic individual who would like to fill the above\-mentioned role. As a Broker Consultant, you will play a pivotal role in building and maintaining strong relationships with our network of brokers. You will be responsible for promoting our products and services, offering valuable insights and guidance, and ensuring that our brokers have the necessary tools and support to effectively market our offerings to their clients.**Minimum Qualification Required**
* Grade 12/Standard 10/ NQF 4
* Must have RE
**Minimum Experience**
* 2 years in a relationship role within a Sales environment.
* Minimum 2 years short term insurance Personal Lines experience
* Minimum 2 years short term insurance Commercial experience
**Deliverables include, but will not be limited to**
* Develop and nurture relationships with insurance brokers, serving as the primary point of contact for the needs and enquiries.
* Conduct regular visits to broker offices to provide product training, updates, and assist with any queries or concerns they have.
* Actively identify opportunities to grow our broker network, expand our market presence, and increase business volumes.
* Collaborate with internal teams to create and implement effective marketing strategies, campaigns, and sales initiatives to support brokers in achieving their targets.
* Stay up to date with industry trends, competitor activities, and regulatory changes, and provide relevant insights and recommendations to brokers.
* Analyse broker performance data, identify areas for improvement, and work closely with brokers to develop action plans to enhance their performance.
**Competencies Required**
* Industry Knowledge: In\-depth understanding of short\-term insurance products, market dynamics, and regulatory frameworks.
* Relationship Building: Ability to establish and maintain strong relationships with insurance brokers. Excellent interpersonal and communication skills are necessary to build rapport, negotiate effectively, and address brokers’ needs and concerns.
* Sales and Marketing: Proficiency in sales techniques. Knowledge of marketing strategies and campaigns to support brokers in promoting our product to their clients.
* Business Development: Proactive approach to identify new opportunities to grow broker network, expand market presence, and increase business volumes. Strong networking and prospecting skills will be important to establish new partnerships with brokers.
* Consultative Approach: ability to provide valuable insights, guidance, and training to brokers, helping them to understand our products and effectively market them to their clients.
* Analytical Skills: Capacity to analyse broker performance data, identify trends, and provide recommendations for improvement. Ability to utilize data and market insights to support brokers in achieving their targets and enhancing their performance.
* Adaptability and Resilience: Willingness to adapt to changing market conditions, regulatory requirements, and product updates. Ability to work in a fast\-paced environment and handle changes with resilience.
* Self\-Motivation and Independence: Self\-driven and motivated to achieve sales targets and build successful broker relationships. Capable of working independently and managing time effectively.
* Technology Proficiency: Proficient in using Microsoft Office Suite to record keeping, reporting and analysing data. Ability to learn and utilize new technology tools for efficient communication and collaboration.
* Ethical Conduct: Commitment to maintaining high ethical standards and adhering to industry regulations and codes of conduct. Upholding integrity, professionalism, and confidently in all interactions with brokers and clients.
**Knowledge and Skills**
New business targets
Existing business processing
Appointment preparation
Client appointments and liaison
Partnership Building**Personal Attributes**
Optimises work processes \- Contributing independently
Interpersonal savvy \- Contributing independently
Decision quality \- Contributing independently
Business insight \- Contributing independently**Build a successful career with us**

We’re all about building strong, lasting relationships with our employees. We know that you have hopes for your future – your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters – Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office – the group provides many opportunities for growth and development.**Core Competencies**
Cultivates innovation \- Contributing independently
Customer focus \- Contributing independently
Drives results \- Contributing independently
Collaborates \- Contributing independently
Being resilient \- Contributing independently**Turnaround time**

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. **DEADLINE TO APPLY: 24 AUGUST 2026****Our commitment to transformation**

At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society

Broker Business Consultant (Gauteng)

The Focus Group
Midrand, South Africa
18 August 2026
Mid / Senior
R1 000 000 \- R1 500 000
Full Time
Cost To Company
On\-site
Skills
Animal Branding
Animal Dosing
Animal Health
Farming
Key Accounts Management
Leadership
Management
Project Management
Sales
Technical Training
Industries
Agriculture
Poultry
Job Description
Reporting to the Poultry Business Unit Manager, the National Veterinary Services Manager is responsible for:


Within Business Units \- working with Zone/Corporate Leaders to understand, implement and adapt the Veterinary Services Strategy at local level, and ensure the communication of key messages.


At local level \- ensuring Technical training/ information sharing for the full organization, and supporting the Marketing\-, Customer Services\- and Sales teams' actions.


Ensuring local feedback is consistently shared at Zone level.


Managing a local Veterinary Services team (if needed)


**ACCOUNTABILITIES**


**Ensuring Product Leadership:**


Accountable for product leadership by creating a high internal/external level of confidence in Products.


Define, with the local team, the local Business Plan, based on the Global Strategy created by Corporate and cascaded by the Zone.


Own the Business Plan implementation.


Gather feedback and technical data from the local teams to adjust/adapt the Business Plan and provide feedback to Corporate.


Ensure alignment up to/across, Corporate Strategic/Key Account Management and Marketing.


Publish technical articles.


**Managing Customer Needs, Relationships \& Market Penetration:**


Build and/or improve the relationship with Customers, by sharing information that demonstrates value to them.


Conduct regular Key Customer visits, and provide professional consultations, as needed.


Participate actively in the discovery steps for Key Accounts.


Act as a key contact to build trust and credibility within the local market.


Actively support the sales team in growing CLIENT's market share with Key Accounts.


**Providing Customer Guidance \& Advice:**


In the case of Customers requiring troubleshooting, demonstrate responsiveness by scheduling visits immediately and taking the actions necessary to resolve the reported issues.


Provide technical and scientific advice to Customer\- and Sales personnel.


Deliver Expert support and diagnoses, as needed.


Participate regularly in Business Reviews with Key Customers (i.e. Pulse Meetings), the Vaccination Services \& Equipment\- and the Sales teams.


**Ensure Training, Education \& Knowledge Management:**


Attend regular Corporate training, congresses, seminars and events in his/ her professional areas of expertise.


Self\-train on new technical updates, in order to maintain high levels of expertise.


Hold local responsibility for spreading Technical/ Marketing/Customer support information, by defining and executing Veterinary Services team Training Plans.


Ensure technical training of the Business Unit's local organization, supporting Customer Services/Sales team activities.


Develop training on technical activities, with the aim of sharing this knowledge with Key Customers.


**Collecting \& Reporting on Customer Feedback:**


Define specific Customers' trials.


Gather information from Veterinary Services technician and Key Customers.


Share collected information with the Veterinary Services teams, and later on with the rest of the local team.


Provide the Franchise Veterinary Services Manager and Corporate with feedback on current local Market situations.


Share relevant information with Customers and store the information for later projects.


Report activity protocols and trial results to local and Corporate teams.


**Scientific Expertise Management \& Networking:**


Discover/nurture relationships, and work with Key Opinion Leaders and Influencers, in order to gain their views, the results from studies, and lead them to spontaneously spread CLIENT's messages throughout various Customer communities.


Discover rising Influencers, in order to anticipate and foster future relationships.


Provide support to the local Marketing and Sales teams as an Expert on Range related diseases, as needed.


**Management of Veterinary Services team.**


Provide oversight on all Veterinary Services projects.


Ensure Veterinary Services team is fully trained to conduct all sampling, post\-mortem and data gathering activities required in trial protocols.


Maintain a cohesive Veterinary Services team that collaborates effectively with the rest of the sales team.


Manage the activities of the Veterinary Services team and provide feedback to the Poultry Business Unit Manager.


**Education / Degree** Qualified Veterinarian


**BVSc Degree in Veterinary Science**


Previous Management experience and Poultry experience will be an advantage.


**TECHNICAL SKILLS**


Project Management \& Organization Skills


Customer Knowledge


Scientific Approach \& Expertise


Scientific Trials \& Knowledge Management


Communication \& Presentation Skills


**CORE COMPETENCIES**


Drive ambition and accountabilities


Influence others


Engage and develop


Collaborate with empathy


Shape solutions out of complexity


Client focus


**LANGUAGES**


**LANGUAGES** **WRITTEN (Reading \& Writing)** **ORAL (Speaking \& Listening)**


English


French

National Veterinary Services Manager Poultry

**JOB GRADE: B4**  

  

**JOB PURPOSE**  

The Internal Sales position at Mecer Inter\-Ed is responsible for supporting revenue growth through proactive client engagement, lead follow\-up, quotation management, order processing, and ongoing customer relationship management. This role serves as a vital link between the customer and the business, ensuring that enquiries are handled professionally, opportunities are converted into sales, and service delivery is efficient and customer\-focused. The position contributes directly to sales performance, customer retention, and overall business growth. **MAIN DUTIES**


Sales Generation  

  

Proactively identify and pursue sales opportunities through inbound and outbound customer engagement. Follow up on leads, enquiries, and quotations to convert opportunities into sales.  

  

Client Communication  

Act as a key point of contact for clients, providing timely and accurate responses to enquiries relating to products, pricing, stock availability, quotations, and order status.  

  

Quotation and Order Processing  

Prepare accurate quotations in line with approved pricing and product information. Process customer orders efficiently and ensure all required supporting documentation is completed correctly.  

  

Customer Relationship Management  

Build, maintain, and strengthen relationships with existing and prospective clients to drive repeat business, improve customer satisfaction, and support long\-term loyalty.  

  

Sales Support and Coordination  

Work closely with external sales representatives and internal departments, including finance, logistics, procurement, and administration, to ensure seamless service delivery and customer satisfaction.  

  

CRM and Data Management  

Capture, update, and maintain accurate client information, sales activities, quotations, and opportunities in the CRM system and related business systems.  

Pipeline Management and Follow\-Up  

Monitor outstanding quotations, pending deals, and open sales opportunities. Conduct regular follow\-up with clients to maintain momentum in the sales pipeline and improve conversion rates.  

  

Product and Market Knowledge  

Maintain sound knowledge of Mecer Inter\-Ed’s products and services to effectively communicate features, benefits, and suitable solutions to customers. Remain informed on customer needs and market trends relevant to the business.  

  

Problem Resolution  

Address and resolve customer queries, concerns, and sales\-related issues promptly and professionally, escalating matters where necessary to ensure resolution.  

  

Reporting  

Prepare accurate and timely reports on sales activity, quotations, conversions, customer interactions, and pipeline status as required by management.  

  

Professional Development  

Continuously improve product knowledge, sales capability, and systems understanding through ongoing learning and development initiatives.  

  

Compliance and Quality Assurance  

Ensure that all activities are performed in accordance with company policies, procedures, quality standards, and applicable regulatory requirements.  

  

**AD HOC DUTIES**  

Carry out various sales\-related and administrative duties, beyond those listed above, as may reasonably be required from time to time **QUALIFICATIONS, EXPERIENCE AND SKILLS**

**Qualifications and Experience:**

* Grade 12 / Matric.
* A qualification in Sales, Marketing, Business Administration, or a related field will be advantageous.
* Minimum of 1–2 years’ experience in an internal sales, customer service, sales support, or similar role.
* Experience working with CRM systems, sales software, quotation systems, and order processing systems.
* Proficient computer skills, including Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
* Experience with accounting, ERP, or related business systems will be advantageous.


Knowledge

* Understanding of internal sales processes and customer service principles.
* Knowledge of quotation preparation, order processing, and sales administration.
* Familiarity with customer relationship management systems and sales tracking tools.
* Sound understanding of sales support functions and their contribution to revenue generation.
* Basic knowledge of market trends, customer needs, and competitor activity relevant to the business.
* Knowledge of business administration, record\-keeping, and reporting practices.

Internal Sales (Midrand)

**Why do we need you?**  

* Achieve annual sales, volume, margin and profitability targets by preparing forecasts, pipeline reviews and territory growth plans.
* Drive product optimisation and profitable growth.
* Maintain and grow allocated customers \& Identify new customers and recover dormant customers..
* Manage relationships with specialist distributors, contractors, applicators and end users.
* Identify projects at concept and design stage \& Develop relationships with architects, engineers, QSs, developers and project managers.
* Secure specifications and track projects through tender and award stages.
* Provide site support, inspections and technical recommendations.
* Conduct CPDs, Lunch \& Learns and technical presentations \& provide product and application training to customers and applicators.
* Maintain Salesforce opportunities and project pipeline.
* Submit reports, forecasts and monthly reviews.

  

**Is this job for you?**  

A suitable candidate will have a minimum of Minimum 5 years experience in technical sales, project sales, construction chemicals, waterproofing, flooring, concrete repair or related construction sectors. Degree/ND in Civil Engineering, Construction, Building Science, Architecture or related field. A valid driver's license and proficiency in SAP and MS Office are required. You must be experienced Project Specification,interpreting technical drawings , technical selling \& Negotiation skills. Relationship Management with Project pipeline management will ensure success in this role .

 **To make sure nothing is forgotten**  

To achieve profitable sales growth through management and development of an allocated customer base while driving specification\-led demand generation through early engagement with architects, engineers, quantity surveyors, developers, project managers and other project influencers.



The role combines traditional Technical Sales Consultant responsibilities with Specification Manager disciplines to secure specifications, develop project pipelines, convert opportunities into sales and deliver annual sales and profitability targets.

 **Legal Statement** ***"We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices."***

  

Job Reference: ZAF00655

Specification Sales Consultant

**Who are we?**

Miway is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world\-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to grow and give our clients the freedom to do things their way – free from worry and most importantly at peace with all the “what\-ifs” of the world. Company values that every employee subscribes to are: Energy, Professionalism, Creativity, Accountability and Attitude. The ideal candidate is one who has the courage to be bold and subscribes to Miay’s core values! Do you have a positive attitude, love a challenge, treat your colleagues with respect and look for solutions, not problems? If yes, then Miway is the place for you!**Job Description: Business Insurance Sales Agent**

We are looking for a confident, driven, and customer\-focused professional with a strong interest in business insurance and sales. The ideal candidate is a strong communicator who can build trust with clients, understands business needs, and presents solutions clearly and persuasively. They are self\-motivated, target\-driven, and comfortable working independently while managing a portfolio of clients. Attention to detail, professionalism, and a proactive approach to relationship\-building are essential, along with a desire to learn and grow within the insurance industry.**Minimum Qualification Required*** Regulatory Exam (RE 5\)
* Commercial FAIS credits
* Matric / NQF 4
**Minimum Experience*** Minimum 3 years Business / Commercial Insurance background
* 3 years Inbound/Outbound call centre experience.
* Multimark III proficient
**Deliverables include, but will not be limited to**
* Consistently writing R125 0000 GWP plus a month
* Consistently achieving a Lead – Quote conversion rate above 65%
* Consistently achieving a Quote \- Sale conversion rate above 35%
* Achieve minimum quality score of 90%
* Data accuracy score of 90%
**Competencies Required**
* Self\-managed
* Good performance track record
* Well spoken
* Active listening skills
* Self\-motivated
* Good Time and Attendance record
* Quality orientated with great track record
* Must be highly proficient in dealing with clients at all levels
* Professional
* Ability to multi\-task and cope under pressure
* Team player
* Problem analysis and problem solving
**Turnaround time**

The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. **DEADLINE: 19 August 2026**
At Miway we believe in cultivating a positive and dynamic working environment that gives you freedom and opportunity to succeed. Miway is committed to transformation and embracing diversity. This is what drives us to achieve a multicultural workplace with employment equity as a key goal to create an inclusive workforce, reflective of the demographics of our society.

Business Insurance Sales Agent

**Job Gade: B4**  

  

**Job Purpose:**  

The Junior Business Unit Associate supports the coordination, administration, and execution of vendor, partner, sales, and programme\-related activities within an assigned business unit and/or vendor portfolio.  

  

The role exists to build capability in commercial and vendor ecosystem management while contributing to strong customer experience, effective internal coordination, pipeline support, and the successful delivery of vendor\-aligned training and enablement activities.  

  

Depending on the organizational structure, the role may operate in one of two ways:  

* as a support role to a Business Unit Manager, assisting with the administration and execution of BU activities; or
* as a standalone portfolio support and coordination role with direct responsibility for managing an assigned vendor portfolio, maintaining stakeholder relationships, monitoring actions, and ensuring that operational and commercial follow\-through is delivered without day\-to\-day input from a Business Unit Manager.


  

Over time, the incumbent is expected to develop the business acumen, vendor knowledge, stakeholder management ability, and commercial discipline required to progress into a Business Unit Manager role  

  

**Responsibilities:**  

* The Junior Business Unit Associate is responsible for supporting or independently coordinating assigned vendor portfolio activities, business administration, pipeline tracking, customer and partner communication, meeting preparation, reporting, and follow\-up actions.
* This role may function either as a direct support role to a Business Unit Manager or as an independently managed junior portfolio role responsible for allocated vendor portfolios, depending on organisational design and business requirements.
* Vendor and Portfolio Coordination\- Support or independently coordinate assigned vendor portfolio activities, including meeting scheduling, follow\-ups, document preparation, and action tracking.
* Stakeholder Communication \- Maintain timely and professional communication with vendors, customers, internal teams, and other stakeholders, ensuring queries, updates, and commitments are tracked and resolved.
* Pipeline and Opportunity Administration \- Assist with maintaining the business unit pipeline by capturing leads, updating opportunity records, tracking progress, and supporting follow\-up actions to help improve conversion.
* Sales and Customer Support \- Provide administrative and coordination support for customer meetings, quotations, proposals, presentations, and related sales activities that contribute to revenue growth.
* Programme and Campaign Support \- Assist in the coordination of vendor programmes, marketing campaigns, events, launches, and related logistics to support market visibility and customer engagement.
* Reporting and Record Keeping \- Compile accurate reports, trackers, and status updates on vendor activity, pipeline movement, follow\-up items, and portfolio tasks within required timeframes.x
* Operational Follow\-Through \- Ensure deadlines, actions, and deliverables are followed up and closed out efficiently, supporting strong execution, reliability, and service discipline.
* Cross\-Functional Support \- Work with sales, marketing, operations, finance, and delivery teams to help coordinate business unit activities and maintain internal alignment.
* Customer Experience Support \- Contribute to a positive customer and partner experience by supporting responsiveness, professionalism, and effective issue escalation where necessary.
* Learning and Capability Development \- Actively build knowledge of vendor ecosystems, products, training solutions, and commercial processes, while demonstrating readiness for broader responsibility over time.
* Vendor Portfolio Ownership Support — Where applicable , assist in managing a defined portfolio of vendors or alliances, ensuring continuity, communication, and follow\-through on agreed actions.
* Growth Enablement — Support the identification and conversion of opportunities that contribute to BU revenue, customer growth, and partner engagement.
* Market and Programme Readiness — Help maintain portfolio and programme information so that the business unit is ready to respond to customer, vendor, and market opportunities quickly


AD HOC DUTIES:  

* Various tasks, beyond the above listed, from time to time.

  

**Qualification, Experience and Skills:**  

* A diploma or certificate in Business Administration, Marketing, Sales, Project Coordination, Customer Service, or Information Technology is preferred.
* A bachelor’s degree will be advantageous, especially for candidates being developed into future Business Unit Managers.
* Any vendor, IT, sales, or business administration\-related short courses will be an added advantage.
* 1 to 3 years’ experience in administration, sales support, customer service, coordination, account support, or a related commercial role.
* Experience in an ICT, training, education, or professional services environment will be advantageous.
* Exposure to vendor support, customer communication, document control, meeting coordination, or pipeline administration will be highly beneficial.
* Previous experience working in a structured team environment with deadlines, reporting requirements, and stakeholder engagement is preferred.
* For a more capable junior portfolio role, experience supporting customers, partners, or vendor activities in a commercial setting would be ideal.

  

**Knowledge:**  

  

The incumbent is expected to demonstrate strong knowledge in the following areas:  

  

Business Unit and Commercial Operations  

* Basic understanding of how a business unit functions, including sales support, customer coordination, reporting, follow\-up, and internal administration.
* Awareness of revenue drivers, pipeline stages, customer engagement, and the role of execution discipline in business performance

  

Vendor and Partner Ecosystems  

* Working knowledge of vendor relationships, partner structures, and how alliances contribute to business growth and customer value.
* Understanding of basic vendor communication, meeting coordination, action tracking, and portfolio administration.

  

ICT, Training and Service Environment  

* General knowledge of the ICT, training, or professional services sector, including the types of products, services, and certification offerings commonly managed in a vendor\-led environment.
* Awareness of the role of vendor\-authorized training in building capability, supporting customer needs, and enabling organizational growth

  

Customer Service and Stakeholder Engagement  

* Understanding of professional customer service principles, responsiveness, relationship management, and the importance of customer satisfaction and loyalty.
* Knowledge of how to communicate appropriately with internal and external stakeholders, including vendors, customers, and colleagues.

  

Sales and Pipeline Support Basics  

* Basic understanding of sales administration, lead tracking, quotations, proposals, and opportunity follow\-up.
* Awareness of how sales support contributes to customer acquisition, retention, and growth.

  

Administrative and Reporting Processes  

* Knowledge of document control, records management, meeting coordination, tracker maintenance, and routine reporting.
* Understanding of deadlines, workflow discipline, and the importance of accurate information management.


Cross\-Functional Working  

* Basic knowledge of how sales, marketing, operations, finance, and delivery teams interact to support business outcomes.
* Awareness of when to escalate issues, where to obtain information, and how to support internal coordination.


Compliance, Quality and Confidentiality  

* Understanding of basic confidentiality expectations, quality standards, and adherence to internal processes and approved ways of working.
* Awareness of the importance of accu

Business Unit Associate (Midrand)

Dis\-Chem Pharmacies is continuously looking for Casual Cashiers to build a talent pool for their Mall of Africa stores. The aim of a strategic talent pool is to have a readily available and pre\-screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis\-Chem Pharmacies.  

  

**Purpose of the role:**  

Support customer service at point of sale while ensuring a world\-class shopping experience. Record customer transactions on the Dis\-Chem operating system according to company policies \& standard operating procedures, with zero tolerance toward inaccuracies \& elimination of fraud risk **Essential:**

* Grade 12 / Matric
* A minimum of 6 months’ experience cashier/till operations experience
* Computer literate – MS Office
* Sound numerical skills
* Strong command of the English language
* Basic customer service
* Willing and able to work retail hours

  

**Job Description:**  

* Adhere to Dis\-Chem’s customer service policies and procedures
* Establish a professional relationship with customers
* Report customer complaints and compliments to the Frontline Supervisor, or store management
* Adhere to the customer turnover hourly rate
* Be aware of current sales and promotions
* Ensure colleagues and customers are not exposed to any risk
* Carry out and manage Dis\-Chem 5 star communication principles
* Be responsible for cash flow
* Ensure all line voids and price changes are approved and signed off by the supervisor
* Exchange merchandise for customers and accept returned goods by customers when authorised to do so
* Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis\-Chem
* Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
* Ensure cash is placed in drop safe according to Dis\-Chem’s SOPs
* Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
* Ensure all outgoing stock/items/scripts are scanned and paid for
* Ensure that all money is strictly kept safely and securely inside the till
* Handle daily takings confidentially, and only discuss with management
* Be alert, recognise and report suspicious behaviour to management
* Address queries regarding store merchandise
* Adhere to Dis\-Chem’s security policies and procedures

 **Competencies:**

**Essential:**

* In\-depth knowledge of operating cash registers, and maintaining cash drawers
* Knowledge of processing sales, refunds and payments
* Strong command of English (written and oral)
* Accuracy
* Attention to detail
* Presentable
* Emotional intelligence
* Social awareness
* Accountability
* Problem\-solving
* Analyse basic reports
* Trustworthy and honest
* Time management

 **Advantageous:**

* Third additional language

 **Special conditions of employment:**

* Willing and able to work retail hours
* Reliable transport and/or reside in close proximity to the store
* South African citizen
* Clear credit and criminal records

 **Remuneration and benefits:**

* Market\-related salary

 ***It's important to note that not all candidates in our talent pool will be hired by Dis\-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.***

 **Dis\-Chem Pharmacies is an equal opportunity employer. Dis\-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis\-Chem’s Employment Equity \& Transformation Strategy. Dis\-Chem actively supports the recruitment of People with Disabilities.**

Casual Cashier - Mall of Africa

Technical Competencies & Experience: Plan and carry out sales efforts in accordance with KPAs and sales goals. Responding to phone calls and providing quotes Secure sales, respond to and follow up on sales inquiries. Upselling possibilities, such as sharing new product developments. Keep an eye on rival and market activity, report on it, and offer pertinent data. Send and submit quotes in accordance with corporate policy and with accurate pricing. Arrange for frequent visits Expand our offering…

External Sales Consultant (Timber)

Specialising in premium pet foods and accessories, Absolute Pets is the leading pet retailer in South Africa with over 200 stores across the country.


Our team of experts is looking for passionate and driven sales assistants to join the Absolute Pets family at one of our growing stores in Midrand**.**


If you want to join our team, these are a few of the key areas that you will need to be responsible for:


* Provide our customers with world class service
* Ensuring the store is fully stocked and orders placed accordingly
* knowledge of administration and IT systems
* Adhering to all company policies and procedures
* Its important that you have a passion for retail and love for animals. ( We will train you in all the products)


To join the Absolute Pets Team you should check all of the requirements :


* Matric or equivalent
* One year retail/sales (This would be advantageous \- )
* Verbal communication skills
* Must be able to work flexible retail hours.
* Ability to carry and pack stock
* Hardworking
* Interactive and engaging
* Reliable, trustworthy and dependable
* Passionate

Retail Sales Assistant

Adcock Ingram Holdings Limited and its Subsidiaries (“we”, “us”) is committed to protecting and respecting your privacy. Our Privacy Notice sets out the basis on which personal information collected inter alia from you, social media, recruitment agencies and our website, will be processed by us. The Privacy notice is available on our website www.adcock.co.za.



One of the conditions under the Protection of Personal Information Act 4 of 2013 (POPIA) provides that candidates have the right to be informed about the collection and use of their personal information,



In the course of your application: we may


* collect personal information that may be used to identify potential professional opportunities other than the job you have applied for but of which we think might be of interest to you.
* use your Personal Information to confirm references or background checks you have provided us.
* request your consent to participate in aptitude tests or recruitment assessments.


We also use your personal information to respond to your inquiries, to verify your information and to share information with you.



Your personal information will be securely stored by the Human Capital Department and it will be retained for a period of up to 12 months as of the closure of the application procedure if your application is unsuccessful, and in case of a successful application and you are hired, your data will be transferred to your personal employee file.



By applying for this position, you consent to us processing your personal information.



We reserve the right to make an appointment. If you have not heard from us within 30 (thirty) days of the closing date, please accept that your application was unsuccessful. Correspondence will be entered into only with shortlisted candidates.


**Reporting to:** Head: Supply Chain


**Job Purpose:** This position is responsible for ensuring the efficient and optimal demand planning of products through end\-to\-end S\&OP process management. The position works with cross\-functional commercial teams to ensure sound Customer Risk Management initiatives are implemented and aligned with the division’s business goals.


**Attributes**


* Strategic orientation and Collaboration.
* Ability to work independently.
* Stakeholder management.
* Function well under pressure, time management, problem\-solving and creativity, critical thinking, and decision\-making abilities.
* Detail orientated and ability to manage a team.
* High ethical standards and learning mindset.
* Sense of urgency and results\-driven.

  

* Minimum 5 years’ related experience including 3 years supply chain management experience.
* B.Com or Bachelor degree in Business, Supply Chain or related fields.
* FMCG background preferred.
* Experience in Planning, Logistics or Buying would be advantageous.
* Previous experience in managing a team of demand planners would be advantageous.
* Strong analytical skills, stakeholder management, and strong communication skills.
* Experience in ERP systems and forecasting models.
* Experience in Depot Replenishment Planning and Customer order management would be advantageous.
* Experience with working with Divisional Exco team members and complex categories would be advantageous.
* Demonstrated experience in key business process management and optimisation.


**Key Job Outputs**

  


**Forecasting and S\&OP process management**


* Ensure the efficient flow of products through accurate forecasting and demand analysis, including but not limited to:
	+ Collaborating with cross\-functional teams to gather data and insights for demand forecasting;
	+ Utilizing statistical models and market trends to predict future demand and optimize inventory levels;
	+ Monitoring and analysing inventory performance, identifying variances, and proposing adjustments as needed;
	+ Generating reports and presenting findings to support strategic decision\-making; and
	+ Collaborating with Sales and Marketing to build customer specific forecasts per region, which then feeds into the National view.
* Lead the monthly cross functional Demand Review meetings and quarterly Divisional Exco S\&OP meetings.  


**Customer Risk Management (CRM)**
* Oversee customer relationship management, focusing on building and maintaining strong connections with customers supply chain planning teams, including but not limited to:
	+ Developing and implementing CRM strategies to enhance customer satisfaction and loyalty from a supply chain perspective;
	+ Utilizing CRM software to analyse customer data, track interactions, and identify areas for improvement;
	+ Collaborating with marketing and sales teams to align CRM initiatives with business goals;
	+ Monitoring customer feedback and implementing tactics to address issues and enhance the overall customer experience.
* Build relationships with the Customer DC’s.
* Obtain the Customer Supplier scorecards and focus on ensuring that we meet the scorecard requirements from a supply chain perspective.  


**Stock Management**
* Constantly review the Supply Chain efficiency in relation to our changing demand conditions and recommend amendments to the inventory planning model parameters.
* Liaise with Marketing and Sales department with regard to the identification and effective disposal of excess and at risk of expiry inventories at acceptable profit margins.
* Collaborates with affiliate buyers, brand \& sales team to manage and shape demand through determining acceptable consensus forecasts. Suggestion  


**Customer Order Management**
* Oversight responsibilities to below:
	+ Ensure pricing and system orders are correct.
	+ Liaise with external and internal stakeholders, ensuring seamless order management (NDD and NOD), shipment coordination, and effective stock administration.
	+ Execute planned activities that would ensure efficient inventory management across Customers.
	+ Provide timely and accurate weekly stock reports, fostering effective communication with the sales team.  
	
	
	**Distribution Management**
* Manage distribution relationships, both internal and external.
* Liaise with Adcock Ingram logistics, Sales and Customer DC Managers to ensure the stock is in the right place regionally, keeping in mind the high\-volume moving customer Distribution Centre (DC) locations and the priority SKUs for those specific regions.
* Manage Inter Branch Transfers, and oversee national replenishment initiatives.

  


**Stakeholder management and Demand Planning portfolio**


* Ensure effective outcomes by establishing and maintaining effective relationships.
* Continuous cross functional engagements across Marketing, Sales and Category Marketing teams.
* Continuous engagements across Supply Chain teams.
* Regular engagements with Divisional Exco members.
* Demand planning responsibilities across Healthcare, Personal Care and Homecare categories including respective sub\-categories.
* Demand planning responsibilities for over 450 SKU’s in total.

  


**People Management and Leadership:**

* Supervise and provide guidance to direct report(s).
* Set clear performance standards and objectives and drive performance.
* Actively lead by example and champion diversity and inclusion in everyday actions and decisions.
* Model and entrench the values of the organization.
* Drive a positive, values and performance driven culture.
* Coach and develop employee(s).


 **Closing Date is 21 July 2026**

CUSTOMER DEMAND MANAGER

**Area Sales Professional \& Apps Services Engineer**

**Job Description**


The Sales Professional plans and executes sales targets and activities in a specified region and assigned Key Account for the portfolio of Siemens Healthineers In\-Vitro instruments, to increase sales with all existing and potential customers and to achieve defined commercial targets.

* Plans sales volumes and potential of all customers in the assigned region.
* Provides information via CRM for forecasts and planning.
* Analyses the specific market conditions and builds a sound market\-related network of stakeholders.
* Spots opportunities for local product and service portfolio solutions.
* Prepares customer contact, builds and maintains a customer focused network.
* Prepares / coordinates and negotiates proposals in cooperation with proposal mgmt. / other involved professionals and management.
* Coordinates the realization of assignments, may coordinate and contribute to setting up respective product developments, projects or services programs.
* Completes sales and revenue related key reporting.
* Contributes to the development of After\-Market business in the region.
* May act as a point of contact to customers in commercial matters and influences collaboration within the organization to secure customer support.
* Responsibilities will include 70% sales and 30% applications function

**Dimensions/KPI’s****:** Revenue target, Market Share, SoW, CCL status Improvement.

**Sales Skills:**

* Probes customers to fully understand their needs and problems.
* Suggest solutions, products and services that fit customers’ requirements.
* Leverages industry trends to position Siemens solutions
* Sells Siemens products and solutions to all key stakeholders within targeted accounts.
* Successfully launches new products and services.
* Good interpersonal skills
* Work in a team, and individually without supervision

**Healthcare Industry Knowledge:**

* Has deep knowledge of the healthcare market, developments and trends.
* Knows the business of healthcare ownership, structure, reimbursement, regulations, capital markets,
* Operating margins, key legislation, products, technology, etc.
* Foresee how developments and trends could impact on the healthcare industry, customers and Siemens Business environment.

**Account Management Skills:**

* Research and compiles information on targeted accounts
* Efficiently prospects and qualifies new customers and business opportunities, sets objectives and prepares on\-going account strategies and plans to achieve sales targets.
* Creates overall account\-level and call\-level plans to drive sales activities \- using proven planning concepts.
* Is skilled at creating interest and setting sales appointments
* Establishes rapport and cultivates relationships with key players in assigned accounts.
* Serves as a trusted advisor across assigned accounts C\-Level.
* Accurately assesses probability of closure.
* Analyses sales losses and defines corrective actions
* Maintains complete and accurate account documentation in company\-supported sales and CRM tools.
* Maintains total involvement during the sales cycle, bringing in additional resources as needed.
* Ensures the highest level of customer satisfaction in every engagement, helping facilitate long\-term, repeatable business.
* Good organizational skills

**Product Knowledge:**

* Describes the major product offerings, specifications/technical features, primary applications and service options for all Healthcare Sector products.
* Has knowledge of peripherals (if applicable), interfaces, compatibility, networks, and other IT\-related items.

**Clinical Knowledge (If applicable):**

* Understands customers’ clinical workflows.
* Understands clinical applications and approaches to disease management.
* Competitor Knowledge: Understanding of competitor offerings in basic.

**Application Services Engineer**

* Application responsibilities listed below are mainly focused on **small to medium equipment for Coagulation and Hematology.**
* Support customers in using (software) applications and solutions to the optimum extent.
* Provide comprehensive training for using applications and solutions focused on specific customer demand.
* Configure software applications to meet customer needs.
* Act as an interface between customer and provider of application to solve customer problems and enhance the application with new features.
* Delivery of Application Training and Application Support for Installation, and Service is the primary responsibility to ensure customer satisfaction.
* Working with the Customer Care Center, taking the ownership of customer applications and systems events, to plan and finish actions that will result in the most effective resolution of customer events in a timely, efficiently, and productive manner.
* Responsible for the customer satisfaction at assigned systems, demonstrating proactive attitude and actions to optimize their performance and image.
* Develop and maintain relationships with customers.
* Install and configure systems, working with Customer Service Engineers to train customers, all with highest quality standards and meeting timelines.
* Update system software in accordance with deadlines set by the company. Inform customers of the advantages to be gained by the update and organizing training if necessary.
* Contribute to creating a motivated, positive, and communicative atmosphere, with tight teamwork with all other colleagues and departments.
* Develop the Siemens Healthineers brand image, always projecting an image of professional and competence.
* Discussing with customers action taken to resolve events and explaining any further actions that may be required.
* Using good judgement to decide when to investigate the escalation process to resolve a customer event.
* Work within deadlines to prepare information for management and colleagues when requested.
* Informing service management or team leaders of situations where customer satisfaction is compromised or contractual obligations are unlikely to be met.
* Responsible for the complete and correct use of the complaint handling software defined by the company and strict compliance with quality procedures and work instructions.
* Contribute to achieving the Mission, Values, and Vision of the company. Always maintain strict compliance with the ethical principles and Health, Safety, and Quality norms of the company.

**Qualifications \& Experience**

* Degree or Diploma in Biomedical Technology (Clinical Pathology) or related qualification/ Medical technologist diploma or equivalent. ± 3 years’ experience working in the diagnostic medical laboratory environment.
* Good understanding of In\-Vitro testing and of Small to Large Lab workflow, management and challenges.
* The applicant needs to preferably come from a sales environment dealing with InVitro instruments and have a minimum of 3 years proven track record in In\-Vitro sales.
* Candidate should have strong knowledge in the **Coagulation and Hematology Disciplines**.
* This role will provide support to, but not limited to: **Northwest, Limpopo, Mpumalanga, Free State and Gauteng.**
* Knowledge of quality control and troubleshooting of quality control results
* Knowledge in the field of diagnostic systems, reagents, PC systems, operating systems, network engineering, interface engineering, basic medical knowledge.
* Sound knowledge of the medical analysis laboratory and the range of equipment.
* A thorough knowledge of company procedures, policies, mission, vision and values.
* Dependability, capacity for teamwork, capability to come to decisions, organizational skills, self\-reliance and motivation, and good interpersonal skills.
* Good communication skills both verbally and written, with the ability to deal with customers and staff at all levels.
* Ability to sell, good teaching skills, good team worker.
* Fluency in English written and spoken
* Excellence, Quality 

Area Sales Professional Invitro

**Role Purpose**



Provide assistance in the analyzation and interpretation of revenue transactions and contractual revenue arrangements to ensure that revenue is recognised accurately as per the requirements of IFRS 15 and processed in the accounting system.


**Role Description**



Preparation of month end activities \- this includes month end journals and revenue recognition \- monthly to ensure business activities are appropriately accounted for. Accurately present the financials and ensure that analysis of financial results is documented and communicated in a timely manner.Review of journals prepared by the specialists. Revenue recognition: Adhering to relevant IFRS standard for complete and accurate reporting ERP systems (i.e.Microsoft Dynamics 365 , HFM and Anaplan) Extract data from various billing platforms (i.e. BRM) to be used for revenue recognition. Extract and prepare Service Delivery report to be used for accrual accounting. Extract and prepare CDR report to be used for accrual accounting. Ensure no unrecorded revenue from monthly billing reports. Prepare and sign off on monthly billing to revenue recon. Analyse once off project revenue for proper accounting. Revenue recognition for Wholesale Voice (WSV) Extract billing data from Springboard billing platform to be used for Revenue recognition. Review and Analysing the Churn and Non\-churn reporting Prepare Operations and Maintenance schedules for all applicable contracts.



Customer First (Improve customer experience and loyalty)



Attend to; Resolve and follow through on queries and specific request from business. e.g. revenue analysis reports Prepare monthly analysis of revenue movement per component for use by Business. Provide Revenue Management support to the Sales team and address any of their ad hoc requests. Assist in the preparation of the customer level file broken down to customer detail monthly. Prepare accurate HFM \& Anaplan files for submission to Reporting within deadlines submitted by reporting Assist with the preparation of the revenue AFS disclosures and notes.



Prepare accurate, complete, and timely monthly MIS segment reports, product, voice and data, with breakup of NRC, MRC and Usage components by day 6\.



Prepare a monthly analysis of revenue movement per component. Satisfactorily attend stakeholder's queries on MIS reports. Timely and accurate reporting of OPCO decks and MPR Slides Initiate digitisation for manual intensive processes Review and submission of accurate balance sheet reconciliations and submission to FloQast Internal All Employees Preparation and submission of accurate Short/Long term split of deferred revenue balance to reporting.



Effective management of revenue from projects



Tracking and Maintaining of all revenue projects Ensure Revenue recognition is supported, get Sign off from the customer /project manager and confirm that revenue is recorded in the correct period. Preparing a monthly journal of deferred projects that are not fully delivered and follow up on their completion status Maintaining all billing in unearned relating to projects and follow up for signs offs, resulting in releasing the revenue. Regular analysis of back\-billing and confirming that revenue is recorded in the correct period. Ensure that all deferred revenue \& IRU’s monthly amortization are supported by schedules. Assist with the monthly preparation of Flash numbers.



Ad\-hoc functions from time to time



Transfer of skills to team members, and overall assistance to the team. (Empower \& Develop Others) Share knowledge and demonstrate cooperation and collaboration (with team members) to achieve team goals Preparing customised reports for any stakeholder that requires, and Weekly Usage tracking and reporting Assist with the documentation of new operational procedures and processed and updates to the Revenue Management Policies.


  

B\-tech Degree/ BCom/ or Honours Degree: Essential



3 Years Financial Accounting, Data Analysis Experience: Essential



Knowledge of ERP systems i.e. SAP, Microsoft Dynamics 365:Essential



Microsoft Office i.e. Outlook, PowerPoint, Word:Essential



All Appointments are subject to the Labour Legislation in the respective country.

Senior Specialist: Revenue Accounting

**Why do we need you?**  

* Actively engaging and selling (SG) products and solutions to retail merchants.
* Building sustainable customer relationships in order to maximise market advantage. This is to be achieved by focusing on retail merchants and their sales teams to actively and jointly secure market and project opportunities, through engagement with retailer’s contractors and developers to develop and implement end user agreements, leading to sustainable \& profitable growth for (SG) and channel partners.
* Manage product performance issues in\-line with company guidelines and offer technical expertise and advice.
* Proactively identify new opportunities for enhanced product offerings, uncovering and understanding these through application of trained techniques, supply chain knowledge, commercial awareness, and in depth knowledge of customers' businesses.
* Timeous reporting, meet deadlines and capture relevant information to the system.
* Assist marketing to launch new products (as defined) to merchant, contractor and developer customer groups.
* Responsible for training of customer base on existing products, new products and value add propositions .

  

**Is this job for you?**  

This role will be suitable for a person with Matric and a Degree, Diploma or relevant industry qualification in construction/building ,Sales \& marketing disciplines is preferred, or equivalent industry experience. Drivers Licence must. Min 3 years experience in external sales role with commercial awareness – ability to identify opportunities and action. A proven technical competence – understanding of technical concepts and ability to translate for commercial benefit with construction market experience and knowledge of procurement routes will ensure success on this role.

 **To make sure nothing is forgotten**  

To deliver top line sales revenue and maximise retail accounts performance, in line with Company objectives and strategy. The job incumbent will be working as part of an integrated inland regional team to drive product proposition to retailers in order to develop customer satisfaction and to facilitate demand generation and satisfaction at retail level.

 **Legal Statement** ***“We value the importance of a diverse workforce as a cornerstone of our business success. Our primary focus in selecting the most suitable candidates for our roles is based on their skills, qualifications, and experience. We wholeheartedly embrace the principle of equal opportunity in our employment processes and are committed to eliminating any unlawful discrimination in our hiring practices”.***

  

Job Reference: ZAF00631

Sales Representative- Retail

Please note that the responsibilities listed below are not exhaustive and may be expanded or modified as necessary to meet the evolving needs of the organization.  

  

**MAIN PURPOSE OF POSITION:**


The role of an Internal Sales Support representative is to service the needs of a company's existing clients, respond to new sales inquiries and to support the activities of the external sales team by marketing our company’s brand in a way that is positive, honest, and professional. The work you do on the phone is directly linked to successful outcomes resulting from customer retention and word\-of\-mouth sales.

 **Internal Sales Support Job** **Duties and Responsibilities**

 **Perform administration of reseller quotations**

* Receive inbound customer sales inquiries and provide quotations, product/service information, support, and pricing details in response to inbound inquiries, promoting the features and benefits of the brand’s products/services.
* Process sales orders and arrange the dispatch and administration of products/services sold.
* Receive, manage, or escalate customer complaints related to the sale of the brand's products/services.
* Respond to Account Manager/Reseller within 2 hours of receiving a request for a quotation with the quote or relevant SLA.
* Ensure that the relevant quote is done on the Customer Relationship Management system prior to releasing the quotation:
* CRM: \- Load opportunity
* + Do/Load Quote
	+ Check/Load Values (Cost and Selling price)
	+ Leave in Identified with default close date
	+ Add tracking notes; Sales will then be responsible from there.
* Comprehend and engage with any new systems introduced by the company, ensuring their effective utilization.
* Ensure that the knowledge of all promotions is updated and applied to quotes where relevant.
* Manage the quote and order process through to completion by liaising with the Vendor, Sales Specialists, Brand Teams, and Resellers where needed.
* Revision of quotes as required. Example: amendments to the bill of materials and amendments of the rate of exchange.
* Escalations to Vendor for pricing and discount queries, or where Vendor is outside of Service Level Agreements – in conjunction with Management.
* Maintain professional working relationships with Vendors, Sales Teams, Brand Teams, and Resellers
* Compilation and distribution of backlog reports every week or as needed.
* Perform any general administration duties in line with previous capabilities and competencies.
* Maintain brand directory with First Distribution quotes, vendor quotes, and information for easy reference.
* Maintain order books with all relevant information.
* Maintain brand folders and keep updated with all relevant information with regard to the brand.
* Provide quote support on all DC and NW and CS brands for internal FD staff.
* Provide sales support directly liaising with resellers for JHB and Africa.

 **Vendor product and process knowledge**

* Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
* Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
* Ensure multiskilling by gaining knowledge from pre\-sales and brand managers to be able to do entry\-level configs.
* Maintain a high standard in the quality of the work delivered.

 **Vendor product and process knowledge**

* Gain relevant knowledge of products and processes by attending relevant training and vendor webinars.
* Attain and uphold skills and certifications pertinent to all brands you quote, as this is a prerequisite for employment, ensuring a thorough understanding of each brand.
* Ensure multiskilling by gaining knowledge from pre\-sales and brand managers to be able to do entry\-level configs.
* Maintain a high standard in the quality of the work delivered.

 **Internal training associated with competencies:**

* During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on\-the\-job training experience.

 **Minimum Qualifications :**

* Matric
* 2\- 3 years of internal sales support experience within the ICT Distribution industry.

 **Skills and Abilities**

* Strong Self Motivational and Empowerment skills.
* Strong Communication Skills.
* Strong Relationship and Self\-Management Skills.
* Takes Initiative.
* Works well with all kinds of people.
* Remains calm under pressure.
* Proven account management or other relevant experience
* Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
* Excellent time management skills.

 **Ability to meet Job Requirements:**

* Fluent in English
* Own reliable transport and a valid driver’s license

 **Office Requirements****:**

* Office\-based working environment.
* Semi\-formal dress code.
* Working hours are from 08:00 – 17:00\.
* Excellent international business language skills (English), both written and verbal.
* Reliable transport to and from the office.

  

**NOTE:**  

* This is a permanent position subject to a successful three\-month probationary period.
* You will be required to perform such duties as reasonably required by the business.
* Your job description may be amended from time to time if it is valid and reasonable.
* You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
* Duties must be performed faithfully, diligently, and to the best of your abilities.
* You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
* You may be required within reason, to work outside of set duties and/or perform in more than one role

Internal Sales Support Specialist

**MAIN PURPOSE OF THE POSITION:**  

  

The Internal Sales Specialist is responsible for driving sales growth, supporting partners, and ensuring smooth sales operations from quoting to delivery. The role focuses on building strong partner relationships, protecting profit margins, delivering excellent service, and supporting the business through accurate and efficient internal sales processes  

  

**INTERNAL SALES SPECIALIST DUTIES AND RESPONSIBILITIES:**  

  

**Sales \& Business Growth**  

  

* Generate revenue through quoting, upselling, and cross\-selling.
* Identify new business opportunities within existing accounts.
* Support Channel Managers with sales opportunities and pipeline management.
* Convert leads into sales opportunities.
* Assist with onboarding new partners.


  

**Financial \& Commercial Support**  

  

* Ensure pricing and margins are accurate.
* Manage discounts according to company guidelines.
* Ensure credit checks are completed before processing orders.
* Support debtors and forecasting processes.


  

**Operational Support**  

  

* Process quotes, orders, and vendor registrations accurately and on time.
* Maintain accurate CRM and ERP records.
* Coordinate with warehouse and logistics teams for successful deliveries.
* Resolve order queries and escalate issues when necessary.


  

**Vendor \& Product Knowledge**  

  

* Maintain strong knowledge of vendor products, pricing, promotions, and programs.
* Ensure correct product positioning and alignment with vendor strategies.
* Participate in vendor training and engagement sessions.


  

**Partner \& Customer Service**  

  

* Provide professional and responsive communication to partners and vendors.
* Build strong relationships and ensure a positive customer experience.
* Act as a reliable commercial support contact for partners.


  

**Teamwork \& Development**  

  

* Contribute positively to team culture and collaboration.
* Support and mentor junior team members where required.
* Complete required product, vendor, and internal training programs.
* Continuously improve sales, system, and commercial skills.


  

**REQUIREMENTS:**  

  

**Internal training associated with competencies:**  

  

* During the first week of your employment, you'll be presented with a meticulously crafted learning map designed to seamlessly guide you through your on\-the\-job training experience.


  

**REQUIREMENTS:**  

  

* Bachelor’s degree in business, Marketing, Finance, or a related field is advantageous.
* Previous experience in internal sales or commercial support is preferred within the telecommunications/ IT distribution industry.
* Understanding of sales processes, pricing, margins, CRM, and ERP systems.
* Strong communication, organisational, and problem\-solving skills.
* Valid driver’s license and reliable vehicle.


  

**SKILLS AND ABILITIES:**  

  

* Sales and customer service skills
* Understanding of pricing, margins, and basic finance
* Ability to use CRM and ERP systems
* Organised and able to manage multiple tasks
* Problem\-solving ability
* Teamwork and collaboration
* Willingness to learn products and systems
* Basic understanding of sales processes (quote to cash)


  

**ABILITY TO MEET JOB REQUIREMENTS:**  

  

* Strong attention to detail
* Good communication skills
 **OFFICE REQUIREMENTS:**  

  

* Office\-based working environment.
* Semi\-formal dress code.
* Working hours are from 08:00 – 17:00\.
* Excellent international business language skills (English), both written and verbal.
* Reliable transport to and from the office.


  

**NOTE:**  

  

* This is a permanent position subject to a successful three\-month probationary period.
* You will be required to perform such duties as reasonably required by the business.
* Your job description may be amended from time to time if it is valid and reasonable.
* You will serve the Company or any Associated Entity in such capacity as management may reasonably require.
* Duties must be performed\` faithfully, diligently, and to the best of your abilities.
* You agree to use your best endeavors to promote the best interests of the Company and any Associated Entity.
* You may be required within reason, to work outside of set duties and/or perform

Sales Jobs in Midrand - Page 5

Vacancies (page 5 of 6)