Browse live customer service jobs in Welkom, Free State. Salaries, top employers and how to apply. Updated regularly.

* Support management in daily store operations
* Deliver excellent customer service and drive sales on the floor
* Assist with supervising staff when senior management is absent
* Handle opening and closing procedures as required
* Assist with stock receiving, replenishment and general store admin
* Maintain strong visual merchandising and store presentation standards

Requirements

* Previous retail experience
* Strong customer\-service and sales ability
* Reliable, responsible and able to handle keyholder duties
* Good communication and teamwork skills
* High attention to detail and ability to work under pressure
* Matric (Grade 12\)

Job Type: Full\-time

Work Location: In person

Third Key Holder | Aldo Northridge

**Main Purpose of the Job**

The Account Manager is responsible for managing client relationships, ensuring service delivery, and achieving commercial and operational targets for assigned accounts. The role acts as the primary link between Booyco Electronics and the client, ensuring SLA compliance, safety, and service excellence. This position is pivotal to business retention and growth, and it requires proactive issue resolution, effective communication, and the ability to create 'Raving Fans' through exceptional performance.

**Education, experience and competencies**

* Matric \+ Bachelor’s Degree/Diploma in Electrical Engineering / Electronics / or related technical field.
* 5 years’ experience in a technical account management or client\-facing role within the mining or heavy industrial sector.
* Proven ability to manage key accounts and deliver against SLAs.
* Strong technical knowledge of electronic/electrical systems and equipment.
* Excellent communication, negotiation, and problem\-solving skills.
* Valid driver’s licence and willingness to travel extensively.

**Responsibilities** 

* Manage and expand relationships with assigned customer accounts, acting as the primary point of contact.
* Conduct regular site visits and client meetings to maintain strong relationships and resolve issues proactively.
* Ensure compliance with contractual service level agreements (SLAs).
* Monitor and report on account performance, identifying risks and opportunities.
* Collaborate with internal teams to ensure seamless service delivery.
* Drive growth by cross\-selling solutions to existing clients and identifying new business opportunities.
* Compile and submit accurate month\-end and quarterly client reports.
* Maintain a minimum of 80% client satisfaction rating on feedback surveys.

Pay: R30 000,00 \- R40 000,00 per month

Work Location: In person

Account Manager

Retentions Agent – Join Our Growing Team

We are looking for a confident, customer\-focused and driven Retentions Agent to join our team in Century City. If you enjoy building relationships, solving problems, and working in a fast\-paced, target\-driven environment — this role is for you.

Role Overview

As a Retention Agent, you will play a key role in engaging with existing clients, resolving concerns, and helping customers continue to see value in our services. You’ll be at the heart of reducing churn and strengthening long\-term client relationships.

What You’ll Do

\- Engage with clients to understand concerns and cancellation reasons.

\- Offer tailored solutions and incentives to retain customers.

\- Handle queries and complaints professionally and efficiently

\- Maintain accurate CRM records of all interactions.

\- Identify trends and contribute to improving retention strategies.

\- Work towards and exceed retention targets.

\- Collaborate with internal teams to ensure a seamless customer experience.

What We’re Looking For

\- Matric / Grade 12 (essential).

\- 2\-3 years’ experience in customer service, call centre or retention roles (BPO/financial services preferred).

\- Strong communication, negotiation and interpersonal skills

\- Ability to handle difficult conversations with professionalism

\- CRM and Microsoft Office experience

\- Target\-driven, resilient and results\-focused mindset

What We Offer:

Salary: R15 000\.00 per month.

Performance\-based incentives.

Career growth opportunities.

Supportive and collaborative team culture.

Exposure to the BPO and financial services industry.

Location: Century City, Cape Town

Work Hours: 15:00 – 02:00/ Rotational.

Job Type: Full\-time \| In\-person

If you’re ready to build a career in a dynamic, people\-focused environment we’d love to hear from you.

Pay: R15 000,00 per month

Work Location: In person

Retentions Agent

**Our Purpose....**  

* Do the best work of your life by enabling experiences that help people live an active life.
* To make exercise irresistible.
* To focus on giving members an irresistible experience through the application of our brilliant basics.

**Your Duties and Responsibilities....**  

  

To always do your bit towards achieving our strategic business vision and do it in a way that aligns to our business values of learning, improving and inspiring while having fun and always doing the right thing.
  

  

Our Customer Service Agent role is to provide effective customer service to all internal and external customers telephonically or via written correspondence.  

* Captures all data relevant to the call or service intervention efficiently and accurately.
* Adheres to all business Policies, Procedures and Processes
* Resolves all customer queries within the agreed SLA for the department.
* Liaise and coordinate with internal and external stakeholders.
* To offer a solution\-based approach to all customer interactions tailored to the needs of the individual member.
* To respond to all members in the Virgin Way, always providing heartfelt service and seeking opportunities to delightfully surprise our members.
* Ensures follow\-up action is completed when necessary and provides feedback to the member, ensuring the full query is resolved.
* Always communicate in a professional manner to ensure you achieve the best outcome for the business and members.
* Working cross functionally with other department leaders to ensure that the objectives of the business are being met and outcomes are being delivered.
* Dealing with member queries and complaints on all levels in a competent, efficient, and professional way, in accordance with the quality and performance standard.
* All dealings with members must be in alignment with the company culture and values.

**What we need from you (our minimum requirements) …**  

  

**We can’t live without.**  

* Matric qualification or equivalent qualification
* Up to 3 years’ experience within a contact centre in an agent or similar role
* Must be able to converse, read and understand English.
* Excellent communication and interpersonal skills
* Must be resilient to handle customer rejection.
* An ability to multitask, must be able to switch between multiple systems while helping customers and switch channels frequently – from the phone to email

**We’d love you to have…**  

* Customer centric focus
* Must display empathy and the ability to build rapport
* Quality must be your key focus in delivering the result
* Must have excellent influencing skills
* Must be able to manage objection and be able to close calls
* Must be able to work independently
* Ability to follow set procedures
* The ability to be pro\-active and constantly seek a better way of doing things

**We’d love you to have…**  

* Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

Customer Service Agent

### **Description**

 **Purpose**
Are you a recent graduate with a passion for innovation, a curious mind, and a desire to shape the future of the Software as a Service (SaaS) industry? If you're ready to be at the forefront of technological advancements and drive innovation in a dynamic environment, our **GraduateResearch \& Development Engineer**: **Innovation** might be the perfect opportunity for you to kickstart your career.### **Responsibilities**

  

**What You'll Learn and Do:*** **Creative Problem Solving:** Learn how to approach complex challenges with innovative solutions. You'll be encouraged to think creatively, challenge conventions, and find novel ways to address industry\-specific problems.
* **Technology Trends:** Stay on the cutting edge of technology. Explore emerging trends like AI, machine learning, blockchain, and more, and understand how these innovations can be applied to enhance our SaaS offerings.
* **Product Development:** Gain insights into the entire product development lifecycle. You'll be involved in concept ideation, prototyping, testing, and implementation of new features and products.
* **Market Research:** Understand customer needs and market dynamics. Conduct research to identify opportunities for innovation, ensuring that our solutions remain competitive and meet evolving demands**.**

**Why Join Us:*** **Innovation Culture:** Be part of a culture that values and rewards innovation. We encourage and support employees to explore new ideas and turn them into reality.
* **Mentorship:** Benefit from the guidance of industry leaders and experts who are passionate about nurturing the next generation of innovators.
* **Career Growth:** Our program is designed to propel you into a fulfilling career in innovation and technology. We provide opportunities for advancement and skill development.
* **Impact:** Your work will have a direct impact on our SaaS offerings and the industries we serve. You'll help shape the future of technology solutions**.**

If you're excited about the prospect of being an innovator in the SaaS industry and believe you have what it takes**,** then we’d like to hear from you.### **Requirements**

  

* Recent graduate with a degree in a relevant field (**Technology, Computer Science, Business, Innovation, etc.)**
* Strong problem\-solving and critical thinking skills
* A creative and forward\-thinking mindset
* Excellent communication and collaboration abilities
* An eagerness to learn and adapt to new technologies

**A Bit About You**
Behavioral competency requirements of a **Highflyer**:* **Team Player**: Self\-directed and dedicated team player who positively engages with the team to solve.
* **Optimizing Processes**: Optimally utilizes the tools and resources available to maximizes output. Conducts day\-to\-day operations using best practice to achieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.
* **Expert Thinker**: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready to implement. Remains up\-to\-date in the industry and offers technical advice, and support to own team and others.
* **Effective Problem\-Solver**: Resourceful, persistent, and creative when solving problems. Able to be analytical and follow a logical process to make decisions. Finds the balance between a good and quick decision through experience and knowledge. Able to present and explain thinking and the resulting decision.
* **Connecting Collaboratively**: Actively connects to bring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams to ensure all operations are aligned to meet the required objectives.
* **Maximizing Awareness**: Recognizes emotions and how it affects behavior and relationships. Self\-aware and picks up on emotional cues in situations. Self\-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively to constructive criticism.
* **Enabling Strategy**: Implements the action plans in order to produce practical outputs while considering the implication, and consequences for the organization and our customers.
* **Action Orientated Mindset**: Know\-how to skilfully approach technical activities to deliver value. Eager to deliver new or improved solutions to drive the organization forward. Focused on what needs to be done and ensures follow\-through on all commitments.
* **Embracing Change**: Invites change and stays focused and resilient, and chooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open to opportunities to be innovative. Uses failure as an opportunity to learn and grows. Thinks ahead, anticipates, and acts.
* **Driving Delivery**: Goal\-oriented and monitors processes and systems to ensure tracking towards goals despite challenging and stressful situations. Sets high standards for quality and performance and provides metrics to show improvements as well as real\-time variance for effective tracking.

  

### **Benefits**

  

* Reimbursable communications allowance for internet and mobile phone bills
* Half\-day off on your birthday
* Hybrid working with access to office hubs as required.
* Home office set\-up with laptop, monitor and other related items.
* Coaching and Personal Branding sessions to provide young graduates with a strong foundation for personal and professional success.
* Feedback and coaching session with a life coach.
* Alumni Buddy for support through navigating the world of work.

### **About Clickatell**


**Clickatell**, founded in **Cape Town in 2000**, was the **first company to connect businesses with consumers via SMS** using just four lines of code. Today, it powers **AI\-driven chat commerce** for leading global brands across industries like **banking, retail, telecoms, and healthcare**. Over **25 years**, Clickatell has led multiple industry firsts through its **award\-winning AI Chat Commerce Platform**, enabling brands to connect, interact, and transact with customers seamlessly.  

By applying for this position, you consent to Clickatell collecting and processing your personal information for recruitment purposes in accordance with POPIA and GDPR. Your information will be retained for 12 months. For enquiries, contact **privacy@clickatell.com**.

Graduate Research & Development Engineer

**We’re Hiring:** **FIELD SERVICE TECHNICIAN– SUPPORT \& INSTALLATION**

 **Location: Johannesburg, South Africa** **Department: Field Services**

 **Role Summary**


The Field Service Technician – Support \& Installation is responsible for installing, configuring, maintaining, and supporting hardware and software solutions at customer sites and remotely. The role provides technical troubleshooting, customer training, system maintenance, and operational support to ensure optimal system performance, high service standards, and customer satisfaction while meeting agreed service levels and company standards.

**Onsite Technician \- Key Responsibilities**

**System Installation \& Deployment**

* Install, configure, and implement software and hardware solutions at customer sites.
* Perform new store setups, upgrades, and system migrations.
* Configure stock, POS, and back\-office systems according to customer requirements.
* Conduct system testing and verification to ensure successful implementation.

**Technical Support \& Troubleshooting**

* Diagnose and resolve hardware, software, network, and peripheral issues.
* Provide on\-site technical support to franchise and independent store customers.
* Troubleshoot and resolve stock, operational, and system\-related queries.
* Escalate complex issues to relevant support teams when required.

**Customer Service \& Training**

* Deliver on\-site user training and operational handholding.
* Assist customers with system usage, best practices, and troubleshooting.
* Conduct courtesy visits and customer follow\-ups to ensure satisfaction.
* Build and maintain strong customer relationships through professional service.

**Maintenance \& Compliance**

* Perform preventative maintenance on installed systems and equipment.
* Conduct store audits and health checks to ensure system compliance and optimal performance.
* Maintain accurate service records, reports, and documentation.
* Ensure all installations comply with company standards and procedures.

**Operational Support**

* Provide after\-hours and emergency support when required.
* Work closely with customers, support consultants, and technical teams to resolve issues.
* Manage and prioritize service calls to meet agreed service levels.

 **Customer Support Consultant \- Key Responsibilities**

**Customer Support \& Issue Resolution**

* Provide telephonic, remote, and online support to customers.
* Log, track, and resolve customer incidents, queries, and service requests.
* Investigate, troubleshoot, and resolve software and operational issues.
* Ensure timely resolution of customer problems in accordance with service level agreements.

**Client Relationship Management**

* Manage customer communications professionally and efficiently.
* Handle customer complaints, escalations, and service\-related concerns.
* Conduct courtesy calls and follow\-up engagements to ensure customer satisfaction.
* Build positive relationships with franchise and independent store customers.

**Technical Assistance**

* Assist customers with stock, operational, and system\-related queries.
* Provide remote guidance on software functionality and best practices.
* Support technicians and field staff with technical and operational queries.
* Escalate unresolved issues to development, implementation, or specialist teams.

**Training \& Knowledge Sharing**

* Deliver user training and refresher sessions where required.
* Assist with the creation and maintenance of training documentation and user guides.
* Educate customers on new features, processes, and system enhancements.
* Promote customer self\-service through knowledge sharing and support resources.

**Service Delivery \& Administration**

* Monitor support queues and prioritize incidents according to severity and impact.
* Maintain accurate records of support activities and resolutions.
* Contribute to process improvements and customer service initiatives.
* Provide after\-hours support when required to ensure business continuity.

**Key Competencies**

* Customer Service Excellence
* Technical Troubleshooting
* Problem Solving \& Analytical Thinking
* Communication \& Interpersonal Skills
* Training \& Knowledge Transfer
* Time Management \& Prioritization
* Remote and Onsite Support
* Service Delivery Management

FIELD SERVICE TECHNICIAN– SUPPORT & INSTALLATION

**Who are we?**

**SupportYourApp** is a global Intelligent Support\-as\-a\-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30\+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?


Join our community as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

**What You Will Do:**

* Handle customer inquiries via chat, email, and phone in a professional and courteous manner;
* Assist customers with product selection and usage, including guidance on key product features and functions;
* Troubleshoot technical issues, including calibration problems and Wi\-Fi connectivity;
* Resolve issues efficiently while providing accurate and detailed responses;
* Maintain a strong focus on customer satisfaction and deliver an excellent support experience;
* Maintain a deep understanding of client solutions and meet KPIs.

**What you need to succeed in this role:**

* **Excellent English communication skills;**
* Experience in customer support for at least 1 year;
* Experience with help desk software and remote support tools;
* Positive, proactive and responsible attitude;
* Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).

**Will be a great plus:**

* Technical support experience

**Benefits and Perks:**

* Schedule: Mon–Fri: 9 AM\-5 PM or 3 PM\-11 PM (EDT time zone);
* Opportunity to cooperate fully **remotely;**
* Inclusive international environment;
* Compensation in USD;
* Rewards for referring friends;
* Balance between project workload and personal time, but also – internal health policy;
* Responsive leadership interested in your development and long\-lasting cooperation;
* Greenhouse conditions for self\-development;
* A culture built on trust, with no time\-tracking requirements.
* The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.


You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.


So if you're a proactive **Support Specialist** who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!


Over 1300\+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.


Know someone perfect for the role? Refer them and get rewarded!

*We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.*

*Your personal data will be processed as described in the SupportYourApp* *Candidate Privacy Notice**.*

(American English) Customer Support Consultant (remote)

**CLAIMS ASSESSOR**  

Position Purpose  

To ensure that all paper Gap claims are accurately captured into the iMed system  

  

**Experience**  

3 years relevant healthcare industry, short term insurance and credit data capturing and claims processing experience  

  

**Qualifications**  

Matric and RE5 Required  

  

**Accountabilities**  

  

Client service delivery and quality:  

* Follow procedures and cooperate with peers and leader for best possible service delivery


Compliance and Risk Management:  

* Defined legal, statutory and regulatory compliance is maintained at the required standards
* Operational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessary


Financial Management:  

* Contribute to cost savings within the department to assist with financial goals and targets

  

Operating Model:  

* Conduct accurate and effective intervention/reconciliation of administration on all allocated claims
* Accurately and efficiently process allocated claims according to the defined process and within Service Level Agreement
* Continuously apply relevant rules
* Follow documented Assessing policies and procedures pertaining to manual intervention and reconciliation of claims
* Rectify incorrect information on claims and escalate where required
* Reconcile claims where required and communicate outcome
* Ensure correct payments to vendor or member
* Meet delivery objectives through working with other team members within and linked to the department / project
* Resolve operational performance variations and problems and escalate unresolved issues to higher levels
* Ensure delivery targets/objectives are met and operate in a supportive manner to achieve successful delivery


Operational Implementation of Strategy:  

* Keep up to date with operational changes implemented in response to important external influences
* Deliver in a manner that supports and meets operational quality standards and meets the defined departmental priorities
* Perform according to defined operational best practice and identify and implement opportunities for continuous delivery improvement.

  

Operational Leadership:  

* Deliver personal performance within Human Capital frameworks and policies to ensure delivery to agreed standards and objectives
* Engage in development, coaching and mentoring
* Support transformation through valuing diversity
* Behave in alignment with the Afrocentric values

  

Stakeholder Management:  

* Investigate (through contacting relevant internal parties, providers or members), respond to and resolve valid claims and assessing queries or anomalies
* Identify, investigate, respond to and refer IT assessing queries appropriately
* Ensure appropriate, active and informative relationships with customers and relevant stakeholders are successfully achieved
* Address customer or stakeholder complaints in alignment with the policies and procedures and ensuring customer / stakeholder buy\-in

  

**Position Specific Outputs**  

* Duplicate check claims received, and process claims and emails according to processes.
* Capture all claims received in accordance with relevant legislation and processes.
* Review and process case and non \- case related claims in accordance with coding principles, scheme rules and benefits, and managed care policies and processes
* Providing coding review and resolution on call centre queries
* Assess claims edit requests and actioning it in accordance with coding principles, scheme rules and benefits, and managed care policies and processes
* Communicate with Stake holders
* Maintain clinical documents and processes
* Review and action QA reports and provide corrective actioning
* Assist with training and sharing of knowledge within the team and clients
* Assist on the various Call centres
* Assist with call centre call backs.
* Review and assess gap claims.
* Verify documentation and ensure all required information is completed.
* Communicate with clients and stakeholders to gather necessary information.
* Process claims efficiently and accurately.
* Maintain detailed records of claims and assessments.
* Collaborate with other departments.
* Assist with departmental Adhoc duties where required.

  

**Position Specific Outputs 2**  

  

**Competency Requirements**  

  

**Knowledge:**  

* Knowledge and application of relevant legislation
* Knowledge and application of processes and procedures
* Knowledge of scheme rules and contractual negotiations

**Skill:**  

* Problem solving and decision making skills
* Business Writing Skills
* Communication Skills
* Computer Technology Skills
* Task Management
* Adobe Creative Suite
* Data modelling and evaluation
* Attention to Accuracy and Detail
* Numerical Ability
* Customer Focus
* Multitasking
* Strong analytical and problem solving skills
* Proficiency in Microsoft Office Suite
* Relevant systems knowledge and application

Claims Assessor ( Gap Cover)

Committed, proactive, solutions focused individual.

The Manager needs to promote and grow the business, manage service, wait/barstaff, and ensure that customers are receiving excellent experience. You will also manage inventory and resources, ensure that quality and safety controls are followed. You should be able to work with diverse personalities and diffuse tense situations.

Individual should be observant and have the ability to think critically and efficiently, should be a skilled communicator with excellent problem solving, observation, and interpersonal skills.

Manager Responsibilities:

* Engaging with customers during shifts, ensuring they are receiving the highest level of service, and overall customer satisfaction.
* Uphold and encompass the brand.
* Responsible for all stock and cash.
* Overall management of the restaurant, ensuring all bar and floor supplier orders are placed in a timeously manner, ensuring stock is accounted for, inventory is completed, individuals are working efficiently and fulfilling their job roles.
* Training, reviewing and management of staff to provide excellent service to customers.
* Completing all administrative tasks in a timeously manner.
* Managing and directing all members of staff team to ensure they are fulfilling their job role
* Managing staff disciplinary
* Maintaining effective schedules and quickly resolving conflicts to ensure that taproom is well staffed during peak hours.
* Enforcing quality and safety controls.
* Working with diverse personalities both on the staff and customers.
* Diffusing tense situations between customers or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
* Maintaining a fun, safe atmosphere for customers.
* Report feedback to owners on a regular basis.

Job Type: Full\-time

Pay: R16 000,00 \- R23 000,00 per month

Ability to commute/relocate:

* Cape Town, Western Cape 7975: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

* Do you know where Noordhoek is?
* Have you managed a team before?

Work Location: In person

Restaurant and Taproom Manager

**Key Performance Area**

**Performance Outputs** 

**Financial \+ Strategic**

· Wagering of telephone bets

· Assisting branch \& clients with initial inquiries

· Work on Gold Circle Tote Machine when required

· Debiting \& Crediting of Tote Bets

· Updating Tote Recon on a daily basis and safekeeping Tote tickets

**Operational** 

· Transferring of internal \& external calls

· Performed basic data entry for customer

· Providing efficient quality telephonic etiquette

· Respond to customer queries with information about products and services or technical assistance

Responsible / liable for any negligent errors

**Customer \+ Relationship**

· Providing excellent, good quality customer service at all times

· Ensure customers are aware of all bet types in order to increase customer satisfaction

· Ensure communication skills are good in order to provide information to customers clearly and concisely

**Leadership \+ People**

· Established trusting relationship with customers

· Providing an efficient quality Customer Service

**Innovation**

· Make recommendations and suggestions of advertising/marketing opportunities to the Marketing Department

· Make recommendations on how to increase performance and branch profit

**KNOWLEDGE, SKILLS AND ABILITY REQUIRED (COMPENTENCY)**

**COMPETENCY LIBRARY**

**Technical Competencies:**

· Stakeholder engagement

· Bilingual

· Achieving personal work goals and objectives

· Adhering to principles and values

· Deciding and initiating action

· Delivering results and meeting customer expectations

· Ability to maintain a high level of accuracy in preparing and entering information and attention to detail;

· Record keeping skills;

· Strong customer service focus

**Generic Competencies:**

* Inter and Intrapersonal Skills
* Communication Skills – written \+ verbal
* Problem solving skills
* Accuracy \+ Attention to detail

· Time Management Skills

· Co\-ordination Skills

· Team Working Skills

* Professionalism
* Honesty \+ Integrity
* Innovative
* Patience \+ empathetic

**Values**

· Passion

· Proactive

· Accountability and Ownership

· Change

· Teamwork

· Service Excellence

Job Type: Part\-time

Work Location: In person

Contact Centre Clerks X2

**Experienced Barista Wanted – Fast\-Paced Environment ☕**

We are looking for an **experienced, passionate and customer\-focused Barista** to join our team.

The ideal candidate thrives in a **fast\-paced environment**, enjoys working with people, and takes pride in delivering excellent coffee and exceptional customer service.

Requirements:

* Previous barista experience **essential**
* Must have a **valid South African ID**
* Ability to work efficiently and remain calm **under pressure**
* Excellent communication and interpersonal skills
* Well\-groomed, well\-spoken and professional
* Friendly, approachable and confident with customers
* Strong attention to detail
* Reliable, punctual and responsible
* Positive attitude and willingness to be part of a team
* Ability to multitask while maintaining high standards
* Passion for coffee and delivering a great customer experience
* Strong work ethic and willingness to go the extra mile
* Comfortable working in a busy, high\-volume environment
* Able to take direction and work well both independently and as part of a team

If you are energetic, customer\-focused and passionate about creating great coffee and great experiences, **we would love to hear from you!**

Work Location: In person

Barista/All Rounder

Sales Representative – North Riding**Location:** North Riding  
**Position Type:** Permanent  
Job SummaryWe are looking for a motivated, confident and sales\-driven **Sales Representative** to join our team in North Riding.  
The position is suitable for both graduates or newcomers looking to start a career in sales, as well as candidates with approximately **1–3 years of sales experience**.  
The successful candidate should be energetic, outgoing and customer\-focused, with excellent communication and interpersonal skills and a strong passion for sales.Key Responsibilities

* Conduct inbound and outbound sales activities.
* Identify and develop new business opportunities.
* Build and maintain strong relationships with new and existing clients.
* Meet with clients to understand their requirements and recommend suitable products or solutions.
* Present and demonstrate products professionally to prospective and existing customers.
* Achieve and exceed monthly sales targets.
* Follow up on leads, enquiries and prospective customers.
* Assist walk\-in customers and provide professional customer service.
* Maintain accurate and up\-to\-date sales and customer records.
* Prepare quotations and relevant sales documentation where required.
* Compile sales reports, presentations and other related documentation.
* Monitor customer requirements and provide appropriate follow\-up and support.
* Work independently to develop and manage a sales pipeline.
* Maintain a strong understanding of the company's products and services.
* Provide regular feedback on sales activities, customer requirements and market opportunities.
* Perform general sales\-related administrative duties as required.

Minimum Requirements

* Diploma or Degree; **BCom or BA qualification preferred**.
* Graduates and candidates new to sales are welcome to apply.
* Candidates with approximately **1–3 years of sales experience** will also be considered.
* Previous sales experience and a proven sales track record will be advantageous.
* Valid **Code 8 driver's licence**.
* Own reliable transport.
* Strong computer literacy and administrative skills.
* Ability to prepare professional reports and presentations.

Skills and Personal Attributes

* Excellent verbal and written communication skills.
* Strong interpersonal and relationship\-building abilities.
* Passionate and enthusiastic about sales.
* Positive, energetic and outgoing personality.
* Confident when engaging with customers and presenting products.
* Target\-driven and results\-orientated.
* Self\-motivated with the ability to work independently.
* Quick learner with the ability to understand products and customer requirements.
* Professional and customer\-focused.
* Strong organisational and time\-management skills.
* Good negotiation and closing skills.
* Ability to identify and pursue new business opportunities.

CommissionA competitive commission structure is available from commencement of employment.

Work Location: In person

Sales Representative – North Riding

Job Advert: Area Sales Manager

**Job Title:** Area Sales Manager Inland \& Africa  
**Department:** Sales  
**Employment Type:** Full\-Time, Permanent

About EPLAN

At **EPLAN**, we shape the digital future of engineering. For over 40 years, we have been a global market leader in software and service solutions for electrical engineering, automation, switchgear design, and industrial process optimization. As part of the **Friedhelm Loh Group**, our platform supports more than 73,000 customers worldwide in accelerating their engineering processes and realizing the benefits of Industry 4\.0\.

Role Overview

As an **Area Sales Manager**, you will be responsible for driving sustainable revenue growth and expanding EPLAN’s market footprint across your assigned territory. You will manage the entire sales cycle—from prospecting and new customer acquisition to cross\-selling, up\-selling, and deepening long\-term strategic relationships with existing accounts.

Using a consultative, value\-oriented sales approach (Helping Clients Succeed / Value Selling), you will position our comprehensive portfolio of software licenses, cloud/SaaS solutions, and Division: Professional Services (consulting, training, and customer enablement).

Key Responsibilities

* **Territory Strategy \& Revenue Growth:** Develop and execute a regional sales plan to achieve and exceed revenue and pipeline targets across new and existing accounts.
* **New Business Acquisition:** Identify, target, and convert prospective customers (OEMs, panel builders, engineering contractors, and plant operators) in key industries such as machine building, automotive, energy, and automation.
* **Account Development \& Retention:** Deepen relationships with existing clients along their engineering and manufacturing value chain; identify opportunities for license expansions, cloud solutions, and consulting services.
* **Solution \& Value\-Based Selling:** Conduct structured discovery meetings with C\-level executives, engineering heads, and operational leaders to translate customer challenges into quantifiable business value and ROI.
* **Collaboration with Technical Experts:** Partner closely with Professional Services, Pre\-Sales/Product Engineers, and Marketing teams to deliver compelling product demonstrations, pilot projects, and workshops.
* **Pipeline \& CRM Management:** Maintain rigorous CRM data hygiene (Salesforce), forecasting accuracy, deal pipeline tracking, and sales campaign follow\-ups.
* **Market Presence \& Networking:** Represent EPLAN at regional industry trade fairs, customer events, and webinars.

What You Bring (Qualifications \& Experience)

* **Professional Experience:**
* Proven track record in B2B sales, account management, or business development—ideally in technical software (CAE, CAD, PLM, ERP) or industrial automation solutions.
* Experience with consultative, solution\-oriented sales methodologies (e.g., Value Selling, Helping Clients Succeed, Challenger).
* **Technical \& Industry Understanding:**
* Solid understanding of engineering workflows in machine building, automation, electrical design, or panel building.
* Familiarity with the EPLAN platform or comparable engineering software ecosystems is an advantage.
* **Skills \& Competencies:**
* Strong commercial acumen, negotiation abilities, and closing skills at executive/decision\-maker levels.
* Excellent communication, presentation, and relationship\-building skills.
* Self\-driven, goal\-oriented mindset with high self\-motivation and territory organization.
* **Languages \& Mobility:**
* Fluent in \[English / Local Language(s)].
* Valid driver’s license and willingness to travel regionally to client sites.

Job Type: Full\-time

Work Location: In person

Area Sales Manager (Inland & Africa)

**Job Overview**

Braai Block is looking for a hands\-on, results\-driven Store Manager to lead daily store operations, drive sales, and ensure an exceptional customer experience. The ideal candidate is passionate about food, leadership, and delivering high store standards.

**Key Responsibilities:**

\* Oversee daily store operations and ensure smooth running of the branch

\* Lead, train, and manage store staff to meet performance targets

\* Ensure excellent customer service and resolve customer queries professionally

\* Monitor stock levels, ordering, and minimize wastage

\* Ensure compliance with health, safety, and hygiene standards

\* Drive sales, promotions, and store profitability

\* Manage cash handling, banking, and daily financial reporting

\* Maintain store cleanliness and visual standards

\* Ensure staff adhere to company policies and procedures

**Requirements**

\* Minimum 2–5 years experience in a retail or restaurant management role

\* Strong leadership and team management skills

\* Good understanding of stock control and cash handling

\* Ability to work under pressure in a fast\-paced environment

\* Excellent communication and problem\-solving skills

\* Willingness to work shifts, weekends, and public holidays

**Preferred Skills**

\* Experience in food ,restaurant environment or Retail Industry

\* Strong sales and customer service background

\* Basic computer literacy (POS systems, reporting)

Work Location: In person

Store Manager

**Preference will be given to equity candidates:**  

**Gender \& Group****African Male/White Male/Coloured Male**  

**Job purpose:**
Managing the day\-to\-day operations of the branch, by managing resources and staff, delivering great customer service and growing revenue through sales and collections.  

**Key Accountable Responsibilities:**
Meets monthly set branch loan application sales targets by promoting credit loans and assisting customers.  

**Competency and qualification requirements:*** Certificate/Diploma in Micro Lending Frontline Service (NQF L4\)
* Certificate/Diploma in General Management (NQF L5\) \- Advantage
* 2 years’ experience in Micro Finance
* Valid Driver’s License
* 2 years’ experience in junior management
* Computer literacy at an intermediate level

Branch Manager

**Location: Blue Downs** **Mall**

Sales Agents approach potential customers, conduct professional and enthusiastic sales presentations, in indicated promotional areas and inside of Feathercom Mini Store, to attract and increase business within the Feathercom channel. The main accountabilities are the achievement of all sales targets, follow policies and procedures (stock, cash, credit vetting etc) and ensure accurate administration and customer satisfaction at all times. The key responsibilities of the role are as follows:

* Assist with the achievement of sales targets at indicated kiosk locations.
* Achieve individual targets as communicated by your line and regional manager.
* Adhere to ***“The Telkom Way”*** policy to ensure excellent customer service.
* Maintain optimal customer service relationships
* Maintain enthusiasm and ensure that energy levels are always appropriate.
* Promote and sell prepaid voice and data, sim\-only, post\-paid voice and data, LTE, accessories, smart\-voice, and fixed line internet packages (Fibre / DSL)
* Advise customers on Insurance, OBF’s and Repair’s processes
* Conduct a customer needs analysis to determine the reasons for visiting the store.
* Advise customers on Telkom product and service offerings and recommend a suitable product/service to meet their needs.
* Assist customers with cellular and fixed\-line technical queries
* Processing contracts in store via our credit\-vetting systems (NGCRM)
* Check and verify customer paperwork to detect fraudulent applications
* Ensure BVS and V\-DOC’s compliance within the store and ensure that discrepancies get resolved.
* Follow up with customers on application status and queries
* Manage your customer queries and escalations.
* Log and track customer cases related to any queries logged.
* Keep organized with regards to customer interactions and follow\-ups
* Inform client regarding relevant turn\-around times and back office processes.
* Following necessary processes via ARIA
* Complete and update all relevant sheets, reports, trackers, as per company requirements.
* Complete daily and curriculum assessments
* Attend staff meetings and Telkom training initiatives.
* Keep updated with latest devices, trends, competitive products, and services.

Job Type: Full\-time

Pay: From R6 500,00 per month

Ability to commute/relocate:

* Eerste Rivier, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Education:

* High School (matric) (Preferred)

Work Location: In person

Sales Agent

**Store Clerk Job Description** 

The Store Clerk is assisting the Supervisor, plans and directs the day\-to\-day running of the store. Develop strategies with Supervisor and Ops Manager to improve customer service, drive store sales, increase profitability, create store policies that will increase sales and grow the existing customer base. Maintain high store standards and conditions and foster a positive environment.

Ensure customer needs are met, complaints are resolved and service is quick and efficient. Ensure all products and displays are merchandised effectively to maximize sales and profitability. Assist Supervisor in regards to forecasting staffing needs and develop a recruiting strategy to provide optimal staffing in all areas. Assist with monitoring and directing the work of others. Report to Supervisor and Operations management. Taking Guidance and working with Supervisor to adjust operations to stay within the corporate budget and make any changes necessary to sustain the projected profit margin for each quarter.

**Responsibilities:** 

* Complete store operational requirements by scheduling and assigning employees; following up on work results to Supervisor and Operations Manager.
* Working with Supervisor to maintain store staff by assisting with recruiting, selecting, orienting and training employees.
* Assisting to maintain store staff job results by coaching, counselling and disciplining employees; planning, monitoring and appraising job results to their respective branch Supervisor and Ops Manager.
* Initiate corrective actions with approval from Supervisor and Operations Management.
* Identify current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements
* Ensure availability of merchandise and services by approving contracts; maintaining inventories, reporting.
* Protect employees and customers by providing a safe and clean store environment
* Maintain the stability and reputation of the store by complying with legal requirements
* Maintain operations by initiating, coordinating and enforcing program, operational and personnel policies and procedures
* Contribute to team effort by accomplishing related results as needed by Supervisor.
* Maintain inventory by implementing ordering plans and staying in contact with Head Office
* Reporting a schedule of holiday activities and promotions throughout the year strategically designed to bring in more revenue. Discuss with marketing team, Supervisor and Ops Manager.
* Provide training to improve the knowledge base of the staff and utilize cross\-training methods to maintain productivity when employees are absent.
* Manage all controllable costs to keep operations profitable and reporting to Manager.
* Manage stock levels and make key decisions about stock control, to be approved by Supervisor and Ops Manager.
* Analyse sales figures and forecast future sales with detailed reporting to Supervisor.
* Assisting Supervisor with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as providing or organizing training and development
* Ensure standards for quality, customer service and health and safety are met
* Respond to customer complaints and comments

**Store Clerk top skills \& proficiencies:** 

* Budgeting
* Retail Management
* Leadership
* Ability to Motivate Others
* Delegation
* Customer Focus
* Quick Learner
* Multi\-Task Skills
* Team Player
* Reporting to Supervisor and Ops Manager
* Pricing
* Market Knowledge
* Results Driven
* Strategic Planning
* Management Proficiency
* Client Relationships
* Sales Experience
* Organization
* Verbal and Written Communication

Job Type: Full\-time

Pay: R7 000,00 \- R7 675,00 per month

Ability to commute/relocate:

* Springs, Gauteng: Reliably commute or planning to relocate before starting work (Preferred)

Education:

* High School (matric) (Required)

Experience:

* Retail: 1 year (Required)

License/Certification:

* Drivers License (Required)

Location:

* Springs, Gauteng (Required)

Work Location: In person

Retail Store Clerk

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 40 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.


As an iStore Admin Assistant, you will support and assist the Admin/Operations Manager in the iStore with stock control and asset management, etc to minimise risk. You will provide support in ensuring that all iStore policies, processes, and standard operating procedures (SOP’s) are adhered to.

**You need to have:**

* A Completed Matric (Tertiary Qualification would be advantageous)
* 1\+ years admin experience in a retail environment

 **The right person for this role is someone with:**

* **Tenacity,** that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
* **Situational Awareness :** Understanding the situation, demonstrating the right attitude, and taking timely action
* **Organisation and Planning :** Building, enabling and aligning great teams to deliver organisational commitments and plans
* **Effective Communication :** Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools

*Apply today!*

Admin & Stock Assistant, Retail - iStore City Bowl, Cape Town

**Job Title:** Night Duty Administrator (Receptionist)
  

  

**Location:** Roseacres Hospital  

  

**Our Values:** Customer Focused, Communication, Commitment, Continuous Improvement, Value our Colleagues and Ethical Behaviour.

**Are you interested in**  

  

Joining a dynamic team where you can make a real impact in patient care?
  

Diagnostic Radiological Services Inc. are looking for passionate, skilled professionals to join our fast\-paced, supportive environment where teamwork and compassion are at the heart of everything we do.  

  

**Why Choose Us?**  

  

At Diagnostic Radiological Services Inc, we focus on compassionate patient care and strong teamwork.
  

  

We offer a supportive, connected work environment thats fast paced but less formal, with directors who are hands\-on and closely involved with the team.
  

  

We have many long serving employees, celebrating 10, 15, 20, and a few 30 years of service.
  

  

We are proud to partner with the University of Johannesburg in training clinical staff and maintain an open\-door policy, with a flat management structure.


Were working to integrate Arbinger principles throughout our organisation, helping us cultivate a mindset of growth, collaboration, and mutual respect.

**We offer:**  



* Comprehensive onboarding and support.
* A collaborative environment and commitment to continuous team development through Arbinger training and principles.
* An opportunity to grow and expand your skills, constantly challenging yourself and growing your skills
* A competitive salary package and benefits.
* Opportunity to increase earnings with overtime.

**Your typical day in a radiology environment includes:**  



* Working closely with the rest of the team to provide superior diagnostic and interventional services.

Showcasing your calmness, excellent customer care and empathy to patients  
* 

**Minimum Requirements:**

* Grade 12
* Intermediate Skills on MS Office
* 2 \- 3 years experience in a professional fast paced environment and/or 1\-2 years in a medical environment
* Previous experience in a Radiology environment is advantageous
* Attention to detail, high level of accuracy
* Sound knowledge of medical aid and PMB rules as well as POPI Act regulations for healthcare will be beneficial
* Ability to build and maintain good relations with colleagues and all stakeholders
* Own/reliable transport essential

**Main Responsibilities:**

* Acknowledge all patients with warmth and friendliness, showing empathy where needed
* Capture all patient info correctly, checking info as you type (must be able to capture at least 6 patients per hour)
* Check medical aid benefits
* Do quotes for all exams and take co\-payments/short payments by medical aids
* Ensure you understand and follow the protocol for emergency patients
* Ensure terms and conditions are signed for all patients
* Book patients for CT \& MRI scans and provide prep info for CT \& MRI exams
* Ensure blood tests are done for all CT contrast patients over the age of 50
* Obtain Authorization for all examinations. Specifically, via UMS \& medical aid systems for all CT \& MRI exams as well as ultrasound guidance examinations when needed, normal working hours or working After Hours/on Public Holidays
* Assist with the moving of patients and x\-ray cassettes
* Process payments for all private patients, walk\-in or in\-hospital patients
* Allocate payments to the correct invoices
* Obtain and scan in all relevant WCA documents for workplace injuries/diseases
* Scan and attach all relevant documents to the correct patient profile
* Assist in resolving telephonic enquiries
* Work hand in hand with the Radiography Team Leader and Head Office staff to ensure an efficient and affective workflow between all departments
* Ensure that your behaviour contributes to a friendly, harmonious, and professional culture in the department
* Assist in keeping the reception area neat and tidy and noise levels down
* Maintain strict confidentiality at all times
* Perform other appropriate tasks and responsibilities assigned within the scope of your job function, knowledge, skills, and abilities to ensure the effective and efficient running of your department

**Hours of Work:**  



* **Night duty on a bi\-weekly basis (every 2****nd** **week): Monday Sunday from 18h00 11h00**

**We encourage differently abled people to apply**  

  

We support an inclusive work environment and welcome applications from individuals with disabilities. A reasonable range of mobility is however essential in the medical field, including support staff.

**Ready to make a difference? Apply today to become part of a team that cares about your success and**  

**well\-being.**  



Please send your CV to **hr2@radiologysa.co.za** with **Night Duty Administrator RA** in the subject line.

Night Duty Administrator/Receptionist (5-hour shift)

**ROLE PURPOSE**  

  

To carry out timeous and quality planned, preventive and emergency maintenance on all specified equipment. **MAIN OUTPUTS**

* Perform tasks in accordance to job cards (work orders) issued, as per Client and Company requirements
* Conduct investigations, evaluation and restorations on identified equipment malfunction
* Carry out minor repairs and service on all electrical equipment and appliances as per SLA
* Perform office movement related tasks, including but not limited to, installation of furniture; shop fitting, repair doors, locks, handles, windows; replace ceiling and carpet tiles; general paint work
* Carry out minor repairs and service on all plumbing related equipment as per SLA
* Perform tier 1 inspections and repairs on all air\-con related equipment
* Carry out inspections and report back on all fire \& access equipment; fire\-extinguishers, hose reels, fire\-hydrants, fire\-detectors \& access control equipment
* Assist the Artisan with major repairs and services
* Provide constant feedback to the Facilities Manager/Service Manager/Building Manager /Resource Co\-ordinator on restoration status of operations

 **QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE**

***The Applicant must meet the following requirements:***

* Matric (Senior Certificate)
* N3 Technical (Electrical/Mechanical)
* Valid SA Drivers License
* 3yrs relevant experience in Handyman maintenance tasks
* Basic training on hand tools, electrical and mechanical equipment
* Knowledge of OHS Act \& ISO 9001 Quality Management Systems

  

**FUNDAMENTAL COMPETENCIES**  

* Customer Focus
* Innovative
* Problem Analysis
* Planning/Scheduling/Objective Setting
* Teamwork \& Partnering
* Relationship Building
* Interactive Reasoning

Handyman - General Building Maintenance

We are currently looking for an Assistant Manager/Service Advisor for our Mbombela workshop, MUST have a valid driver's license.

Applicant who has previously worked for an aftermarket service center such as BOSCH, e\-Car, Car Service City, CARtime, Car Care Clinic etc. will be given preference.

Requirements:

* Customer service skills
* Communication skills
* Comprehension skills
* Mechanical expertise
* Troubleshooting skills
* Math and writing skills
* Computer skills
* Must be bilingual, English / Afrikaans
* Automotive Service Advisor

Duties:

* Greeting customers and directing vehicles to an available technician.
* Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs.
* Answering customer questions about service outcomes and consulting with technicians when necessary.
* Informing customers about potential cost savings and warranty protections.
* Assisting customer with quotations and bookings.
* Overseeing and managing the service center’s scheduling and workflow.
* Informing customers of changes in service or when their vehicle is ready to be picked Manage mechanics, fitters, and cleaners
* Control and monitor productivity workshop technician.
* Ensure that parts arrive on time.
* Ensure that the technician comply with their Check List.
* Ensure that all staff complete their daily Productivity Report.
* Ensure that all work is carried out safely.
* Salary \+ Commissions

Working Hours: Mon\-Fri 07:30\-17:30 Sat 08:00\-13:00

Start Date: Immediately

Job Types: Full\-time, Permanent

Pay: R12 500,00 per month

Work Location: In person

Assistant Manager - Operations

**CATERING MANAGER VACANCY**  
**Location:** Durban – Wellness Hospital

An established catering company is seeking a dynamic, motivated, and experienced **Catering Manager** to oversee the daily operations of a Wellness Hospital kitchen in Morningside Durban.

This position is ideal for an individual who is passionate about food, thrives in a fast\-paced environment, and has the leadership skills to ensure exceptional food quality, customer service, and operational efficiency.

Minimum Requirements

* A minimum of **3 years' experience** in the hospitality or catering industry.
* A genuine **passion for food** and delivering excellent customer service.
* Sound knowledge of **food hygiene, health and safety legislation**, and best practices.
* The ability to manage food costs and **work effectively within a budget**.
* Strong organisational, communication, and leadership skills.
* A willingness to work **flexible and extended hours** when operationally required.
* Computer literacy and being able to work well with Microsoft Office
* The ability to **start immediately** or within a short notice period.
* A valid driver's licence and **own reliable transport** will be advantageous.
* A **Chef qualification or relevant hospitality qualification** will be an added advantage.

Key Responsibilities

* Oversee the day\-to\-day operation of the kitchen.
* Ensure consistently high standards of food quality, presentation, hygiene, and customer service.
* Manage and motivate kitchen and service staff.
* Maintain compliance with all health, safety, and food safety regulations.
* Monitor stock levels, control food costs, and minimise waste.
* Plan menus and ensure meals are prepared and served according to company standards.
* Liaise with management and clients to ensure patient satisfaction.
* Achieve set targets for budgets and hygiene audits
* Client / Customer Liasion

Remuneration

A **competitive salary package** will be offered and is **negotiable based on qualifications and experience**.

If you are an energetic, hands\-on individual who enjoys leading a team and takes pride in delivering exceptional catering services, we would love to hear from you.

Job Types: Full\-time, Contract

Work Location: In person

Catering Manager position available

**Purpose of the Role**

The Shop Assistant is responsible for providing excellent customer service, assisting in day\-to\-day store operations, and ensuring the store is clean, well\-stocked, and organized. This role requires product knowledge in computers and accessories, the ability to assist customers in finding suitable products, and supporting sales targets.

**Key Responsibilities**

**1\. Customer Service \& Sales**

* Greet customers in a friendly and professional manner.
* Assist customers with product selection, providing accurate information on features, specifications, and prices.
* Upsell and cross\-sell related products to maximize sales.
* Handle customer queries, complaints, and returns in line with company policy.

**2\. Product Knowledge**

* Maintain up\-to\-date knowledge of all computer hardware, software, and accessories sold in\-store.
* Stay informed about promotions, warranties, and financing options.

**3\. Store Operations**

* Assist with stock receiving, unpacking, and merchandising.
* Ensure shelves and displays are clean, organized, and fully stocked.
* Price label all products accurately.
* Operate the Point of Sale (POS) system, process payments, and issue receipts.

**4\. Housekeeping \& Compliance**

* Maintain store cleanliness and hygiene standards.
* Comply with all health, safety, and company operational procedures.
* Protect company assets by preventing theft, damage, and stock loss.

**5\. Team Support**

* Work closely with colleagues to achieve store sales targets.
* Participate in stock counts and inventory control activities.
* Assist in setting up promotions and in\-store displays.

**Qualifications \& Experience**

* **Education:** Matric (Grade 12\) or equivalent.
* **Experience:**
* Minimum 1 year retail experience (preferably in electronics or computer retail).
* Experience in customer service and POS systems is advantageous.
* **Skills:**
* Strong interpersonal and communication skills.
* Basic computer literacy (Microsoft, email, Fincon).
* Knowledge of computer hardware, software, and accessories preferred.

**Key Competencies**

* Customer\-focused attitude.
* Sales\-driven and target\-oriented.
* Professional appearance and demeanor.
* Ability to work under pressure and handle multiple tasks.
* Team player with a positive, proactive approach.

**Working Conditions**

* Retail store environment – weekends and public holidays may be required.
* Standing for extended periods.
* Lifting and unpacking stock may be required.

**Notes**  
This job description outlines the general nature and level of work expected from a Shop Assistant at

Matrix Warehouse Pty Ltd and is not intended to be a comprehensive list of all duties. Management may assign additional responsibilities as needed.

Job Type: Permanent

Pay: R5 000,00 \- R5 895,00 per month

Ability to commute/relocate:

* Fourways, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Education:

* High School (matric) (Required)

Experience:

* Sales: 1 year (Preferred)

License/Certification:

* Drivers License (Required)

Location:

* Fourways, Gauteng (Required)

Work Location: In person

Store Assistant - Fourways Mall

**Job description:**

The Delivery Driver / Merchandiser is responsible for maintaining well\-stocked, neat, and attractive displays within the store while providing excellent customer service. The role also includes conducting customer deliveries using the store delivery combi on weekends and when required, ensuring goods are delivered safely, accurately, and on time.

**Key Responsibilities:**

* Merchandise and replenish stock according to company standards.
* Ensure shelves are neatly stocked, faced up, and correctly priced.
* Rotate stock and monitor expiry dates.
* Assist with receiving and unpacking deliveries.
* Maintain a clean and organized work area.
* Provide friendly and professional customer service.
* Conduct customer deliveries using the store delivery combi.
* Load and offload goods safely.
* Ensure deliveries are completed accurately and on schedule.
* Perform basic vehicle checks and report any issues.

**Minimum Requirements:**

* Grade 12 / Matric.
* Valid and up\-to\-date South African driver's license.
* Previous retail, merchandising, or delivery experience will be advantageous.
* Good communication and customer service skills.
* Ability to work weekends and flexible hours.
* Physically fit and able to lift and move stock.
* Reliable, responsible, and trustworthy.
* Ability to work independently and as part of a team.

Application Question(s):

* What is your current salary ?
* What is your notice period, or when would you be available to start?

Work Location: In person

Customer Service Jobs in Welkom - Page 5

Vacancies (page 5 of 8)